COMPLAIN HISTORY

RESOLVED : 1230
PENDING : 29
REJECTED : 107
GENERAL: 406
COMMERCIAL: 40
TECHNICAL: 819
LOGISTICS: 205

S.NO TOKEN BY EMP CUSTOMER CODE NAME CUST. TYPE ADDRESS-PINCODE TYPE SUB TYPE MACHINE INFO/SR. REMARK RESPONSE Media Links STATUS DATE Action
1 67776E0EBD57D MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110119158883		 update issue please provide cfu file to update the machine CFU FILE LINK PROVIDED Media_1 RESOLVED 2025-01-03 10:26:46    
2 675D2D001D4EB MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL futura auto
1110119171189		 futura auto update issue please provide cfu file to update sn.no.1110119171189 CFU FILE LINK PROVIDED Media_1 RESOLVED 2024-12-14 12:30:16    
3 67593FEE97BA6 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
couriar servise bahut kharab hai aapki 10-12 din me bhi maal nahi milta. Material Delivered RESOLVED 2024-12-11 13:01:58    
4 674E979E6EC46 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7263-50p.keys ke magnet nahi nikle Magnets will deliver RESOLVED 2024-12-03 11:01:10    
5 6749BA55F0450 RAMESHWAR UPADHYAY 5FAD77A255F7A sunil kumar soni LOCK SMITH jalor-343001 TECHNICAL futura auto
1110110024835		 regarding futura auto subscription Subscription Done Media_1
Media_2 		RESOLVED 2024-11-29 18:27:57    
6 67454D52B1D3A PAZHANIMUTHU B 6274EC31E69CE kishor LOCK SMITH Ernakulam -682025 TECHNICAL FUTURA AUTO
1110110171027		 New Cards not Open, we need to Subscription of Machine Subscription Done Media_1
Media_2 		RESOLVED 2024-11-26 09:53:46    
7 6740278DC3D16 6502E59C48849 maa pitambra Enterprises LOCK SMITH Jhansi -284001 GENERAL
machine software update 18 days only Software updated Media_1
Media_2
Media_3 		RESOLVED 2024-11-22 12:11:17    
8 67402603213DD 6502E59C48849 maa pitambra Enterprises LOCK SMITH Jhansi -284001 GENERAL
machine software update 18 days only Software updated RESOLVED 2024-11-22 12:04:43    
9 673D98FCCCB9F ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura Auto
1110110171027		 In futura Auto it's showing for subscription. Subscription Done Media_1 RESOLVED 2024-11-20 13:38:28    
10 673C6D07DE264 S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
Bajaj platina bs 6 closed Media_1
Media_2
Media_3 		RESOLVED 2024-11-19 16:18:39    
11 6735B93CDFB5C RAMESHWAR UPADHYAY M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL Futura auto
1110110899143		 Regarding subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-11-14 14:17:56    
12 6731884D6D9F9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110456780		 gourav electronics card is not opening in futura auto need to subscription of machine Subscription Done Media_1
Media_2 		RESOLVED 2024-11-11 10:00:05    
13 672A1015D6094 672A0EC24F059 krunal LOCK SMITH Himatnagar -383001 TECHNICAL Silca Futura E136
1110111525287		 The App is showing an Error message - The machine is Blocked. To release it, connect to the silca Server From a valid country and download an update - we had tried every possible way to update but it's just showing md5 file error Subscription Done Media_1 RESOLVED 2024-11-05 18:01:17    
14 6721CA86A1415 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL Duo IQ
1110119052280		 Customer - khem Singh key maker Not able to configure the machine. Shipment delivered to customer RESOLVED 2024-10-30 11:26:22    
15 67208BA31473D ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Invoice number 24-25/1DM/056360 . The customer ordered the part number T7499 Fiat key shell -50 pcs . 25 stickers are missing in this order. Stickers delivered docket number- 100206177605 Media_1
Media_2 		RESOLVED 2024-10-29 12:45:47    
16 671C936FB03DE R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 LOGISTICS
Order placed on 21-10 material still not delivered to customer Delivered on 28 oct 24 RESOLVED 2024-10-26 12:29:59    
17 671C709E0E8CA R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
only one pkt in tha box Packed Media_1
Media_2 		RESOLVED 2024-10-26 10:01:26    
18 671B79B2DEDC2 MADDELA SRIKANTH S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
toyota Innova two button key shell pcb fitting issue and button, sticker issue closed Media_1
Media_2 		RESOLVED 2024-10-25 16:27:54    
19 671B7051C8654 PRAVEENRAJ IRUTHAYARAJ KC00807 Prakash Key Makers KEY CUTTER 430/04, 1st floor, 8th cross, opp. Asha sweets, sampige Road, Malleshwaram-560003 TECHNICAL Futura Auto
1110110432531		 Subscription required for Futura Auto. Subscription Done Media_1
Media_2
Media_3 		RESOLVED 2024-10-25 15:47:53    
20 6718D3C88D530 SUBRAMANIAN S A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
Dear sir 500421457331.lr no trackon courier we have booked on air mode, till material is not received.. Pl update Shippment dilvered. RESOLVED 2024-10-23 16:15:28    
21 671771E42E67F RAMESHWAR UPADHYAY LS02298 ss automotive solution and key maker LOCK SMITH bassi petrol pump-312022 TECHNICAL Futura auto
1110111359684		 Subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-10-22 15:05:32    
22 67162C18AFFCD RAMESHWAR UPADHYAY A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS
Docket number 270589557 is not delivered . Delivery date of the courier is 15 oct but not delivered till date . Shipment delivered Media_1
Media_2 		RESOLVED 2024-10-21 15:55:28    
23 671611D9B44B8 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS CREDIT NOTE
machine delivered in torned condition closed Media_1 RESOLVED 2024-10-21 14:03:29    
24 67136D72487E6 RAMESHWAR UPADHYAY 5FAD7439A08C7 Mohd Rafik LOCK SMITH BIKANER-334001 TECHNICAL GENERAL TROUBLESHOOTING Futura auto
1110110712961		 subscription issue Subscription Done Media_1 RESOLVED 2024-10-19 13:57:30    
25 6710C7258869F PRAVEENRAJ IRUTHAYARAJ 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL Futura Auto
1110111359448		 Futura Auto Subscription required. Subscription Done Media_1
Media_2 		RESOLVED 2024-10-17 13:43:25    
26 670F4C6B0C400 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
there is 1pcs missing in that packet T7284 keys delivered Media_1 RESOLVED 2024-10-16 10:47:31    
27 6701005E1364F D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
1110110463221		 marchine switch not working Machine switch delivered Courier details:-270934238 Media_1 RESOLVED 2024-10-05 14:31:18    
28 66FFFB72DBE9E DEVDYUTI GUHA 5FACFDC086A74 Niraj Kumar LOCK SMITH Jamshedpur -831004 TECHNICAL Futura Auto
1110110303961		 Cutting Problem Carbon brush delivered- Docket Number- 270859227 Media_1
Media_2 		RESOLVED 2024-10-04 19:58:02    
29 66FCE50A679D3 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
CAB43 We order 100pcs and we can get from the box only 97pcs 3 pcs less please reply as soon as possible Media_1
Media_2 		RESOLVED 2024-10-02 11:45:38    
30 66F14247BECBC RAMESHWAR UPADHYAY LS02280 kgn key maker LOCK SMITH ghughra ghati-305001 TECHNICAL Futura auto
1110110211532		 Subscription issue Subscription Done Media_1 RESOLVED 2024-09-23 15:56:15    
31 66EEC42C13092 RAMESHWAR UPADHYAY 5FB0CB28D6468 sonu meter & key LOCK SMITH Jaipur -302004 TECHNICAL Futura auto
1110110514589		 subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-09-21 18:33:40    
32 66ED3C455DB37 PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL Futura Auto
1110110463283		 During the key cutting machine automatically stopped. Motor delivered Docket Number- 100206177704
Media_2
Media_3 		RESOLVED 2024-09-20 14:41:33    
33 66EBD3319DC2D SHAURYA PRATAP SINGH LS01221 jot key maker LOCK SMITH near kfc kharar,chandigarh road-140301 TECHNICAL Twister pro
1110119182819		 Jot key maker Suraj Machine is 1 month old Honda key cutting is not properly tilting clamp was tilt while cutting the key 2 Cutter broken while cutting the key machine delivered. Media_1
Media_2 		RESOLVED 2024-09-19 13:00:57    
34 66EAA90C31888 PAZHANIMUTHU B LS02501 Clarify plastics LOCK SMITH Kottayam-686001 TECHNICAL SWIFT 2.0
1110119124338		 Motor over heating and White smoke also coming. Motor delivered Docket Number- Media_1
Media_2
Media_3
Media_4 		RESOLVED 2024-09-18 15:48:52    
35 66E965C3DCBF1 PRAVEENRAJ IRUTHAYARAJ KC00859 Yashashwi KEY CUTTER 714/2, BSK 2nd Stage, KR Road, Near Shastry Bakery-560070 TECHNICAL Futura Auto
1110119033722		 Futura getting off during the cutting process. machine delivered. Media_1
Media_2
Media_3 		RESOLVED 2024-09-17 16:49:31    
36 66E80CBEE45FC RAMESHWAR UPADHYAY 5FAD77A255F7A sunil kumar soni LOCK SMITH jalor-343001 TECHNICAL Futura auto
1110110182993		 Subscription issue in machine Subscription Done Media_1
Media_2 		RESOLVED 2024-09-16 16:17:26    
37 66E15E66A6FB4 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL
futura auto subscribtion required s.no.1110110183464 Subscription Done Media_1
Media_2 		RESOLVED 2024-09-11 14:39:58    
38 66E1283267108 PRACHI SAXENA M234 MEENA LOCK SILCA POINT 103, DAYANAND NAGAR, A.P.J. ABDUL KALAM ROAD, NEAR XMLA TULSIDAS, RAI CHANDANI RESIDANCY, GONDA, UTTAR PRADESH, 271001-271001 COMMERCIALS SALES RETURN
Skaz price billing done despite target letter Credit note has been raised for rate difference. Media_1 RESOLVED 2024-09-11 10:48:42    
39 66DFFC547EC52 SUBRAMANIAN S D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 LOGISTICS MATERIAL NOT RECEIVED
dear sir my material till not received almost 8 days is over. lr no 263972709 dated 2nd sep. kindly advise to dispatch ASAP. RESOLVED 2024-09-10 13:29:16    
40 66DEFF8C1F0E3 SUBRAMANIAN S D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 LOGISTICS
dear mam, you have booked 03r clamp 1 no through delhivery courier till its not rcvd booked date 14th Aug. lr no 263487901 Media_1 RESOLVED 2024-09-09 19:30:44    
41 66DED2D3B1919 ABISHAKE PS LS01193 BOSS KEYS LOCK SMITH No.5, Pownambal Nagar, -607308 TECHNICAL Futura Auto
1110110592075		 In Futura Auto it's asking for Subscription. Subscription done. Media_1
Media_2 		RESOLVED 2024-09-09 16:19:55    
42 66DED06CBFB89 PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL Futura auto
1110110183457		 New cards not open need the subscription Subscription done. RESOLVED 2024-09-09 16:09:40    
43 66DC1D8BBD9EE A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
bill number 055370 parcel kar liya or usme mal kisi or ka nikala hai to ap delivery vale se contact karke parcel change karva do Media_1 RESOLVED 2024-09-07 15:01:55    
44 66D82DC59CCF9 RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL futura auto
1110110514534		 subscription issue Subscription done. Media_1
Media_2 		RESOLVED 2024-09-04 15:22:05    
45 66D8114DEF58D PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Futura Auto
1110111359691		 Kindly do the subscription for the below mentioned details Futura Auto - 1110111359691 customer name : NilkoDulkar Shop Name: Sharada Key Maker Subscription done. Media_1
Media_2 		RESOLVED 2024-09-04 13:20:37    
46 66D19B2A280DB 66CDA3A166A0F Gurdeep Singh LOCK SMITH lucknow -226004 GENERAL
I have completed the complete emi payment of futura auto machine, kindly issue my NOCGeneral complaint me dal do sir NOC COURIERED RESOLVED 2024-08-30 15:42:58    
47 66D0520369271 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL NORMAL QUERY
Invoice number: 24-25/1DM/054943. In this invoice T7232 -400 pcs where ordered but customer received only 300 pcs . please check it. Customer is often receiving some shortage in material. please rectify the problem. CREDIT NOTE ISSUED FOR THE SHORTAGE OF MATERIAL. AND ADDED IN LEDGER Media_1
Media_2 		RESOLVED 2024-08-29 16:18:35    
48 66CED54E9C73D ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS MATERIAL NOT RECEIVED
LR number:263611228 While tracking the LR number it's showing the material will be delivered 2 days before but still not received. please check and update ASAP Shippment dilvered. Media_1 RESOLVED 2024-08-28 13:14:14    
49 66C9AD860D155 SUBRAMANIAN S M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Duo Iq
110119052648		 Dear sir, we have sent the Iot device for replacement. Kindly replace it IOT Device got replaced, Now Machine is working fine . Media_1 RESOLVED 2024-08-24 15:23:10    
50 66C6E69A58AAA SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1		 1110111359615 1110110183594 for futura auto subscription machine was updated , machine is now working fine. RESOLVED 2024-08-22 12:49:54    
51 66C6E67D6A0EE A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
flash or swift machine despatch huya tha 14 aug to delivery courier se LR number - 263262942. abhi tak machine nahi mila , customer paresan kar raha hai jaldi se machine ki delivery karva do pls. Material delivered on 26 Aug Media_1
Media_2 		RESOLVED 2024-08-22 12:49:25    
52 66BF457458067 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL
1 order sent 2 times , 1 st order Invoice No: 24-25/1DM/054530 Date: 07/08/2024 and again Same item sent 08/08/2024 Invoice No:24-25/1DM/054576 Material will be kept by the customer Media_1
Media_2 		RESOLVED 2024-08-16 17:56:28    
53 66BF44186AE4E C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 LOGISTICS MATERIAL NOT RECEIVED
1 outer box Damge Tracking ID:263353542, Invoice No:24-25/1DM/054576, CREDIT NOTE RAISED FOR SHORTAGE OF MATERIAL Media_1
Media_2
Media_3 		RESOLVED 2024-08-16 17:50:40    
54 66BC7994DD10D SHAURYA PRATAP SINGH OT00167 Vipan arts CAR ACCESSORY SHOP OWNER sirsa road, mandi dabwali-125104 TECHNICAL Futura auto
1110110971122		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 15:02:04    
55 66BC6641ED807 SHAURYA PRATAP SINGH OT00166 Vipan arts CAR ACCESSORY SHOP OWNER G. T, Road, Mandi Dabwali-125104 TECHNICAL Futura auto
1110111359431		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 13:39:37    
56 66BC6619CA63A SHAURYA PRATAP SINGH OT00166 Vipan arts CAR ACCESSORY SHOP OWNER G. T, Road, Mandi Dabwali-125104 TECHNICAL Futura auto
1110111359431		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 13:38:57    
57 66BB82221B663 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
Tracking LR number : 263262906 Machine billed for V car keys The machine was Wrongly delivered to some other shops and one carton is still not received. while tracking the LR number it's showing still in transit but machine was delivered. Shippment dilvered. Media_1
Media_2
Media_3 		RESOLVED 2024-08-13 21:26:18    
58 66BB710D8BCBA ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL FUTURA AUTO
1110119951897		 While cutting the tibbe key in clockwise not able to cut the 4th step but in anti clockwise we can cut the key. 03R Clamp replaced and sent to the dealer end . RESOLVED 2024-08-13 20:13:25    
59 66BB423B3F960 SHAURYA PRATAP SINGH LS02670 car key solution (Pankaj) LOCK SMITH dabara chowk-125001 TECHNICAL futura auto
1110110214632		 Machine showing red light while cutting the key Carbon brush and limit switch changed. Now machine is working fine . Media_1 RESOLVED 2024-08-13 16:53:39    
60 66BAF99DC6F61 662F9442F063E Pranav LOCK SMITH Sangli-416312 GENERAL NORMAL QUERY
observed pin damaged closed Media_1 RESOLVED 2024-08-13 11:43:49    
61 66B5D89B798AA PAZHANIMUTHU B KC01521 Capital cafe KEY CUTTER Kaloor-682025 TECHNICAL DUO IQ
1110119052648		 IOT device configuration issue IOT Device got replaced, Now Machine is working fine . Media_1
Media_2 		RESOLVED 2024-08-09 14:21:39    
62 66B34B55BADF9 PAZHANIMUTHU B KC01507 Shiva key shop KEY CUTTER Koodal nagar-625018 TECHNICAL FORD CLAMP
03R		 If the 4th cutting by the clockwise side machine automatically stopped the error " faulty contact Made" but Anticlockwise cutting no issue. 03R Clamp replaced and sent to the dealer end . Media_1
Media_2
Media_3 		RESOLVED 2024-08-07 15:54:21    
63 66B2FE8E11A50 SUBRAMANIAN S M229 MYKA TRADERS DEALER SHOP NO.2 YASHDA SIDDHI, CO-OPERATIVE HOUSING SOCIETY, JAWALKAR NAGAR, PIMPLE GURAV, PUNE, 411061, MAHARASHTRA-411061 GENERAL
dear sir we have booked bill to ship order to sangli lr ref no 263011099. it's getting delayed more than 10 days kindly resolve Shippment dilvered. RESOLVED 2024-08-07 10:26:46    
64 66B22C3D7310E MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110110726128		 futura auto machine update issue tried updating but unable to complete update required cfu file for further update s.no.1110110726128 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-06 19:29:25    
65 66B094DBB213D K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
Customers complaint in swift 2 button remote shell the bolt is not tighthenand body is going to he open it's very cheap quality A1016Z when we fit th remote the body will be open bolt. is not. tighten Media_1
Media_2 		RESOLVED 2024-08-05 14:31:15    
66 66AB7F16CD537 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS
1 duo bill huya tha 24 jul ko trackon courier se by air nikla tha docket number -500415095132 abhi tak nahi mila pls check and update Shippment dilvered. RESOLVED 2024-08-01 17:57:02    
67 66AB640832000 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Order Id - 24-25/1DM/051932. In this order 1500 Magnets are missing for T 7156. closed Media_1 RESOLVED 2024-08-01 16:01:36    
68 66AB22862045E ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Order Id: 24-251DM/054117 . Inside the carton box 25 Pcs of T 7263 key is missing. Stickers delivered docket number- 100206177605 Media_1 RESOLVED 2024-08-01 11:22:06    
69 66A20A0309FAC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Twister 2
1110110560883		 Twister 2 machine carriage issue s.no.1110110560883 Carr Media_1 RESOLVED 2024-07-25 13:47:07    
70 66A08464B38DD MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Duo iq
1110119052334		 Duo iq iot device issue s.no.1110119052334 IOT Device got replaced, Now Machine is working fine . Media_1 RESOLVED 2024-07-24 10:04:44    
71 66A083E62FAA7 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL flash 008
1110119142974		 flash 008 s.no.1110119142974 Bridge rectifier issue Bridge rectifier has been changed . Media_1 RESOLVED 2024-07-24 10:02:38    
72 669DFB6C39FB5 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Twister II
1040241170807		 Problem in left side handel, bearing came out from the handel. Sound happening in machine and customer wants to service his entire machine Machine servicing done at minda silca . Now machine is working fine . Media_1
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Media_3 		RESOLVED 2024-07-22 11:55:48    
73 669B67D58A01E MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110214519		 s.no.1110110214519 futura auto machine adaptor is not working Adaptor has been replaced. Media_1
Media_2 		RESOLVED 2024-07-20 13:01:33    
74 6694BB0AD5960 K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 TECHNICAL Duo base 230
01110119182093		 Silca duo red not working Machine supply problem resolved . Media_1
Media_2
Media_3
Media_4 		RESOLVED 2024-07-15 11:30:42    
75 6692248401EC5 Pawan Emplpoyee KC00657 TEST DEALER Delhi-201308 LOGISTICS
delay in delivery CLOSED RESOLVED 2024-07-13 12:23:56    
76 66913D3E8B002 6207FC1A0ACA5 chandru LOCK SMITH bangalore-560078 GENERAL
dear sir & madam no need dealers plz send item from ur company item to customers direct sir bcoz this dealer was not gud sir Completed RESOLVED 2024-07-12 19:57:10    
77 66913CD36F947 6207FC1A0ACA5 chandru LOCK SMITH bangalore-560078 GENERAL
how to buy items in my silca app CLOSED RESOLVED 2024-07-12 19:55:23    
78 668CEB89DC787 RAMESHWAR UPADHYAY LS02860 murshid key maker LOCK SMITH chawni chauraha -324007 TECHNICAL flash mobile
1110110351412		 charging adaptor issue Power adaptor changed . Media_1
Media_2 		RESOLVED 2024-07-09 13:19:29    
79 668B7ABBA7FB2 DEVDYUTI GUHA A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 TECHNICAL Futura Auto
1110119171165		 Cutting problem,excess keys cutting and sometimes wrong Keys cutting Carbon Brush Has been replaced. Media_1
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Media_3 		RESOLVED 2024-07-08 11:05:55    
80 668674F3311EA S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
where is my order CLOSED RESOLVED 2024-07-04 15:39:55    
81 667D230FA3648 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL DUO IQ
1110119052280		 Khem singh There is some issue in motor and in IOT kit. please solve the issue ASAP Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-06-27 14:00:07    
82 667CEBBF31546 SUBRAMANIAN S M301 MARKAJ LOCK CENTER SILCA POINT 1828-C Ward,Near Nihal Masjid , Opp. KMC Building-416002 COMMERCIALS
dear sir Invoice no 24-25/1Dm/052320 dated on 23rd May 2024, T7467-50 no there is a shortage. kindly check it and do the needful. CREDIT NOTE RAISED RESOLVED 2024-06-27 10:04:07    
83 667C06A9908CB 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL Futura Auto
1110111359691		 My machine tablet screen brake talate not working so immediately contact how can I do Tablet got supplied to the you . Media_1 RESOLVED 2024-06-26 17:46:41    
84 667A8626AA5FA RAMESHWAR UPADHYAY 5FAD47D1843FD iqbal LOCK SMITH ladnun -341306 TECHNICAL futura auto
1110110432456		 regarding subscription issue Subscription done . Media_1
Media_2 		RESOLVED 2024-06-25 14:26:06    
85 66726A6A8AFF7 PRACHI SAXENA VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura Auto
01110110456681		 Machine not installed Properly, kindly assist the customer in operating Futura Auto for the first time . ( Ashutosh visited once) still facing the problem of using the machine . Emergency Switch changed. Now machine is working fine. Media_1
Media_2
Media_3 		RESOLVED 2024-06-19 10:49:38    
86 666D304D13641 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Twister II pro kit-1
D9A8536ZR		 Dear sir, I have received a Pro kit - 1 without the Carriage and the smaller components. Received goods phots are attached for your reference. Short material sends to the customer. Media_1
Media_2 		RESOLVED 2024-06-15 11:40:21    
87 666BDAAE84157 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 LOGISTICS
Dear sir, there is one order of swift plus machine that bill to me ship to thoubal Manipur, sir I am chasing regular basis but always showing today on delhivery website I. chasing logistics department Mr. Anil is also but there is proper solution provide to customer sir please request you to provide solutions as soon as possible, customer asked to return my payment. thank you Material delivered Media_1
Media_2 		RESOLVED 2024-06-14 11:22:46    
88 6669CA9716A08 PAZHANIMUTHU B KC01494 Duplicate key center KEY CUTTER Ramanattukara-673633 LOGISTICS
L R NO : 261502867 Total Box - 2 nos Recd box - 1 no Customer received 03R Clamp and Hero keys only Futura auto Not Received. Not Given the POD Copy also. CLOSED Media_1 RESOLVED 2024-06-12 21:49:35    
89 66602F6029B91 SHAURYA PRATAP SINGH LS02670 car key solution (Pankaj) LOCK SMITH dabara chowk-125001 TECHNICAL futura auto
1110110214632		 Pankaj soni Mob-7357394113 Dabra chowk ,Hisar, HR Showing red light while cutting the keys adjusted limit switch but same problem Limit Media_1
Media_2 		RESOLVED 2024-06-05 14:56:56    
90 665D6B4B2A7FD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
we are getting a key without magnetic in the magnetic key pouch. Please Rectify this issue for the same how I can identify this non magnetic keys in 25000keys of magnetic keys CREDIT NOTE RAISED FOR THE SHORTAGE OF MATERIAL Media_1
Media_2 		RESOLVED 2024-06-03 12:35:47    
91 665884E7444AB RAMESHWAR UPADHYAY LS02462 najju bhai key maker LOCK SMITH rani ji ki bawri-323001 TECHNICAL Futura auto
1110110899181		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-30 19:23:43    
92 6658295BE9B3A I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
Part code T7166 cap not received quantity 100 pcs We are not providing the cap with T7166. Media_1 RESOLVED 2024-05-30 12:53:07    
93 6658287BB6400 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
T7502 Honda 2 button sticker not received . Quantity 100 pcs Honda stickers provided Media_1 RESOLVED 2024-05-30 12:49:23    
94 6654C1E1BC020 ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 COMMERCIALS
In the invoice copy 24-25/1DM/052142 we have billed bit key clamp 3 pcs but the customer doesn't receive the material. Material delivered RESOLVED 2024-05-27 22:54:49    
95 664F28AD3D5AA DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Futura Auto
1110110303923		 Mobile tracer is not calibrating properly, after checking with Technical team it's found that sensor is not working..Machine purchased from Quba Keys Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-23 16:59:49    
96 664EE92BAD025 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Futura Auto
1110110024828		 Dear sir, We have received a customer complaint from our customer that he is facing a problem in updating of key cutting machine Futura Auto. Please resolve this issue. Customer Name -Singh Lock Location -Gurgaon Contact number -9990736904 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-23 12:28:51    
97 664C9D4DEF11F ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 GENERAL
Keys are missing from the pouches Found only two pcs and told customer to confirm the Quantity . It was old batch lot material . Media_1 RESOLVED 2024-05-21 18:40:37    
98 664B23FCF3907 ABISHAKE PS LS02330 R R Computerized key shop LOCK SMITH No 4/26,Thiruvallur Salai, Ramapuram- TECHNICAL Futura Auto
1110110592907		 In Futura Auto it's asking for Subscription machine was updated , machine is now working fine. RESOLVED 2024-05-20 15:50:44    
99 664B12784AD09 RAMESHWAR UPADHYAY KC01244 sameer key maker KEY CUTTER nursery circle shop no 3017 -302033 TECHNICAL Futura auto
1110110592983		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-20 14:36:00    
100 664AC9CE31B50 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Futura auto machine (Air) mode dispatched on 15 may 2024 but still not delivered and from 17 may 24 consignment is in Hyderabad Machine delivered on 20.05.2024 Media_1 RESOLVED 2024-05-20 09:25:58    
101 664710AF6D14E PAZHANIMUTHU B LS01691 Key point LOCK SMITH Palarivatta-682025 TECHNICAL Swift 2.0
1110119124215		 PURCHASED ON 15th MAY Through MK KEYS DURING KEY CUTTING CARRIAGE MORE VIBRATION AND NOISE CAME Machine servicing done at Minda silca . Now machine is working fine .
Media_2
Media_3 		RESOLVED 2024-05-17 13:39:19    
102 6645FD6024CD8 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL duo IQ
1110110386599		 swift plus machine carriage issue s.no.1110110386599 NO RESPONES FROM CUSTOMER END . Media_1
Media_2 		RESOLVED 2024-05-16 18:04:40    
103 6645FC508DF5D MADDELA SRIKANTH R154 RS CAR PLAZA SILCA POINT SHOP.NO.:51-17-12,KRANTHI NAGAR , NEAR MARUTI SUZUKI SHOWROON , JAYABHERI , NAKKAVANI PALEM , VISAKAPATANAM , 530013,ANDHRA PRADESH-530013 TECHNICAL duo IQ
1110119039557		 machine wifi is not working unable to connect with mobile Machine configuration done, Now Machine is working fine . RESOLVED 2024-05-16 18:00:08    
104 6645B165248A1 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL Twister II pro
1110110231745		 Keys not cutting proper due to disturbance of clamp Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-16 12:40:29    
105 6644DEB745CF1 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Swift plus
1110119033708		 Calibration problem of new swift plus machine after unboxing the material and handle also found defective General troubleshooting done. Z axis movement problem resolved Media_1
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Media_3 		RESOLVED 2024-05-15 21:41:35    
106 663F3930BD13A RAMESHWAR UPADHYAY KC01301 soni shocker digital meter and chabhi works KEY CUTTER babu ka mohalla, kesharganj-305001 TECHNICAL futura auto
1110110164302		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-11 14:54:00    
107 663B39FDC7417 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
The wet floor stands very poor quality CLOSED Media_1
Media_2
Media_3 		RESOLVED 2024-05-08 14:08:21    
108 66386CCFD6936 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Futura Auto
1110111359608		 Subscription required. machine was updated, machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-06 11:08:23    
109 6634841EAA393 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL swift plus
1110119166895		 Car care, Siliguri machine - swift plus machine is in under warranty. The fuse keeping blowing Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-05-03 11:58:46    
110 663201BE08D78 RAMESHWAR UPADHYAY KC01418 mobi key maker KEY CUTTER 80 feet shop no 7 atwal nagar-324007 TECHNICAL futura auto
1110119158937		 tracer 06T and 07T has broken during training time Tracer has been replaced, now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-01 14:17:58    
111 662F6A1EF21E3 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Duo IQ
1110119052631		 Dear sir, this Duo iQ machine having issues with Configuration and cannot done even after discussing with Livwize team. And as per the discussion IOT kit will be send to you. Kindly do the needful to resolve this. thank you. IOT Device got replaced, Now Machine is working fine . Media_1
Media_2 		RESOLVED 2024-04-29 15:06:30    
112 6628DF8354568 RAMESHWAR UPADHYAY OT00205 Shree kanhaiya Entwrprise CAR ACCESSORY SHOP OWNER pipar-342601 TECHNICAL futura auto
1110110592914		 regarding subscription issue machine was updated , machine is now working fine. Media_1 RESOLVED 2024-04-24 16:01:31    
113 661E56EC2AEA9 SHAURYA PRATAP SINGH LS00610 Chawla Key Man LOCK SMITH Shop No.39, Shivalik Complex, Near Sarswati Hospital, Old Delhi Road -122001 TECHNICAL DUO IQ
11101109052655		 Not registered,not configuring,BT is not found in app Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-04-16 16:16:04    
114 661785EEA14FE SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL DUO IQ
1110119052556		 Rinku Verma batala Punjab 9781329235 The DUO IQ machine is running after 2 minutes of stopping, even after configuration the customer is upset and asking to return the machine. Machine IOT Device changed, Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-04-11 12:10:46    
115 6613C2EE4198F PAZHANIMUTHU B KC00644 Shagul key shop KEY CUTTER No. 2, Anna pattu maligai- TECHNICAL Swift plus
1110110351641		 Carriage Movement ISSUE Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-04-08 15:41:58    
116 66139A745714F SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura Auto
1110110998525		 sunny sardar, Jharkhand, Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-04-08 12:49:16    
117 660F9ACB0695C ASHUTOSH KUMAR SINGH D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL Futura auto
1110111359660		 Firm name Galaxy car decor Sn card is locked Subscription needed machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-04-05 12:01:39    
118 660E62D453D37 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
Sir contact number is wrong in Delhi Very Courier Service need to add new number 7217357844, 7500700958 NUMBER UPDATED IN DOCUMENTS FOR FUTURE REFERENCE RESOLVED 2024-04-04 13:50:36    
119 660CE7FB4C99A 660CE6685A1A8 jatin LOCK SMITH delhi-110032 GENERAL
test for test purpose RESOLVED 2024-04-03 10:54:11    
120 660A620D14223 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
futura auto delivered 23 March to Pune customer - (Speed Auto). but still not complete installation & training. customer very disappointed now.so kindly complete their installation and training. Machine installation and training done . RESOLVED 2024-04-01 12:58:13    
121 6607ACE7C387D SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL Futura Auto
1110110211402		 Star India , Manali update problem need CFU file serial no.- 1110110211402 machine was updated , machine is now working fine. RESOLVED 2024-03-30 11:40:47    
122 6606B6CD8969D PRAVEENRAJ IRUTHAYARAJ 6440CADDEBFAF Harish keys LOCK SMITH Bangalore -560002 TECHNICAL Twister II pro
1110110231660		 Twister II pro machine clamp unit getting issue with the clamping tight. it's getting good tight on the middle of the clamp and loosening on the edge of the clamp. In Angular cutting, it's getting touch with the clamp and blade. due to that clamps getting damaged. customer is not responding. Media_1
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Media_4 		RESOLVED 2024-03-29 18:10:45    
123 6603EE43546AA RAMESHWAR UPADHYAY KC00922 nd lock and key KEY CUTTER ajmeri gate 282, kishan pole bajar-302001 TECHNICAL futura auto
1110110171041		 regarding subscription issue machine was updated, machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-27 15:30:35    
124 6603E4F79B702 RAMESHWAR UPADHYAY 5FAD834A1B240 Mohammad Rizwan LOCK SMITH Jodhpur-342001 TECHNICAL futura auto
1110110182184		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-27 14:50:55    
125 65F3FA924EBF2 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS
flash machine tci express se nikla hai docket no 448133652 . delivery date 14 mar tha but abhi tak nahi pahucha . pls check MACHINE DELIVERED RESOLVED 2024-03-15 13:06:50    
126 65F3EC5C074A9 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS
flash machine not despatch pls despatch. LR 255050905 MACHINE DELIVERED RESOLVED 2024-03-15 12:06:12    
127 65F3E3B7F24CC PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL FUTURA
1038791090706		 Machine not taking update ( Subscription done) machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-15 11:29:19    
128 65E87373CB819 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL futura auto
1110110183488		 futura auto machine motor not working s.no.1110110183488 Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-03-06 19:15:23    
129 65E69D3E71537 Pawan Sharma GS02365 G S ENTERPRISES KEY CUTTER LUCKNOW-226026 TECHNICAL FUTURA AUTO
1110110351450		 Machine not able to duplicate the keys with properly Machine is working fine . RESOLVED 2024-03-05 09:49:10    
130 65E30C27C39D1 PAZHANIMUTHU B KC00122 KMS KEY WORKS KEY CUTTER NO. 9/77, MALAR COMPLEX, OTHAKADAI, CONTONMENT-620001 TECHNICAL FUTURA AUTO
1110110533313		 Machine Automatically Switch off the Machine Motherboard is changed, Machine was working fine . Media_1 RESOLVED 2024-03-02 16:53:19    
131 65E013A18A7D2 5FACFDC086A74 Niraj Kumar LOCK SMITH Jamshedpur -831004 TECHNICAL silca futura auto
1110110303961		 मेरी मशीन में करीबन 2 महीने से चाबी काटते समय मशीन अपने से रुक जाती है और फिर दोबारा स्टार्ट करने पर चाबी को बहुत ज्यादा काट देती है कृपया करके इसका उपाय कीजिए मेरा नाम नीरज कुमार मैं झारखंड जमशेदपुर से हूं और मेरा मशीन में अभी तक करीब 1 साल 1 महीने हुआ है Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2024-02-29 10:48:25    
132 65DC2759CE00C PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL MAGNETIC KEYS
T7156		 Empty pouch received Keys billed & docket no. is also shared Media_1 RESOLVED 2024-02-26 11:23:29    
133 65DC242E955F8 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Packing outside mentioned T7156 but inside A1018Z Concern resolved , cross checked keys as as per the invoice Media_1 RESOLVED 2024-02-26 11:09:58    
134 65D2EF4C3375D A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL flash 008
D846402zb		 machine me current a raha hai Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2024-02-19 11:33:56    
135 65D0A272B74DF DEVDYUTI GUHA 5FACFD5AD1E38 niraj kumar LOCK SMITH Jamshedpur-831004 TECHNICAL Futura Auto
1110110303961		 After calibration done repeatedly same problem facing machine was updated , machine is now working fine. Media_1 RESOLVED 2024-02-17 17:41:30    
136 65CF6ACAC7275 SUBRAMANIAN S A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL GENERAL TROUBLESHOOTING Lml key
T7124 		dear sir, Customer ordered T7124-450 no and billed through ref no 23-24/1Dm/048626. customer received T7014-200 nos mixed/wrongly received. kindly resolve. Material consumed at dealer end itself . Media_1
Media_2 		RESOLVED 2024-02-16 19:31:46    
137 65C9EA2335E79 VIVEKANAND KUMAR 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL FUTURA PRO
1110119189702		 REMARK - NOT ABLE TO CUT HONDA KEYS PROPERLY Machine Calibration done . Now machine is working fine. RESOLVED 2024-02-12 15:21:31    
138 65C9C84C58B41 VIVEKANAND KUMAR 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL FUTURA LIGHT
1110119189702		 REMARK - NOT ABLE TO CUT TRACK KEYS PROPERLY Machine Calibration done . Now machine is working fine. RESOLVED 2024-02-12 12:57:08    
139 65C9C7A8BA6AE VIVEKANAND KUMAR KC00458 Angad automobiles KEY CUTTER Agresen chowk-495001 TECHNICAL FUTURA AUTO
1110110183761		 REMARK - TAB ISSUE need to check at Levano service center . RESOLVED 2024-02-12 12:54:24    
140 65C7724023FE3 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL Futura light I-sea
01110119189702		 Machine not cutting properly in ultra cutting, makes a lot of noise, and while lifting the cover the cover gets many scratches Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2024-02-10 18:25:28    
141 65C5B7EEBEF63 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL twister
1110110463597		 Manjeet Singh Singh Computerised key maker Sector 56,near BSNL huda market, gurgaon,122001, 9810074640 Switch is not working SP60 Media_1
Media_2 		RESOLVED 2024-02-09 10:58:14    
142 65C4C3696F189 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Futura auto machine received without Wooden pallet and Customer invoice docket no:254104698(delhivery courier) Invoice copy shared to Srikanth via mail on 14.02.2024 Media_1 RESOLVED 2024-02-08 17:34:57    
143 65C47A9E80EEE VIVEKANAND KUMAR 6505F618E6B0C Amit LOCK SMITH uttar pardesh -201102 TECHNICAL FLASH MOBILE
1110110895299		 REMARK - CHARGING PROBLEM Need to change the battery. . RESOLVED 2024-02-08 12:24:22    
144 65C1E4DF51EE9 PRAVEENRAJ IRUTHAYARAJ KC00917 Duplicate Key Point KEY CUTTER Basavanahalli main road, opp girivahini press, Chikmagalur-577101 TECHNICAL Futura Auto
1110110171911		 Subscription required. device updated to 3.44.0 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-02-06 13:20:55    
145 65C1E473B9229 PRAVEENRAJ IRUTHAYARAJ 62EB72EF5B5B9 Irfan LOCK SMITH Gulbarga -585102 TECHNICAL Futura Auto
1110110183556		 Subscription required. device updated to 3.44.0 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2024-02-06 13:19:07    
146 65C1C31B08CFD ASHUTOSH KUMAR SINGH Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS
Delivery date is increased day by day MACHINE DELIVERED Media_1
Media_2
Media_3 		RESOLVED 2024-02-06 10:56:51    
147 65C11F9281324 SUBRAMANIAN S S293 SREE DEVI LOCK & KEYS SILCA POINT 632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001 COMMERCIALS CREDIT NOTE
Dear sir, T7120- 1000 pcs received on extra price Rs.1258.25 inv ref no-23-24/1DM/048645 RESOLVED 2024-02-05 23:19:06    
148 65C0B659C358E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110712831		 Updation problem Machine was updated and now working perfectly RESOLVED 2024-02-05 15:50:09    
149 65B9D9A575DBC PRAVEENRAJ IRUTHAYARAJ KC00933 Nagesh Key Maker KEY CUTTER #277, Sai Mansion, Srinivas Nagar-560050 TECHNICAL Futura Auto
1110110294672		 Dear sir, The below mentioned customer's pendrive is not working while trying to update the futura. it is pop-up with "Insert Drive Disc (F)". kindly do the needful to rectify or replace the pendrive issue. Pen drive exchanged . Media_1 RESOLVED 2024-01-31 10:54:53    
150 65B9D94859281 PRAVEENRAJ IRUTHAYARAJ 6440CADDEBFAF Harish keys LOCK SMITH Bangalore -560002 TECHNICAL Futura Auto
1110110214618		 Dear sir, The below mentioned customer's pendrive is not working while trying to update the futura. it is pop-up with "Insert Drive Disc (F)". kindly do the needful to rectify or replace the pendrive issue. Pen drive exchanged . Media_1 RESOLVED 2024-01-31 10:53:20    
151 65B22514EC130 VIVEKANAND KUMAR 5FAD1373755D3 amir LOCK SMITH Dehradun-248007 TECHNICAL TWISTER PRO
1110110230854		 REMARK - ISSUE IN CLAMP NOT ABLE TO CUT KEYS PROPERLY Clamp has been serviced at H.O and servicing do. and sent to the customer end . Media_1 RESOLVED 2024-01-25 14:38:36    
152 65AE32994D9BE N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Duo Base Red colour
1110119102350		 Dear sir, We have despatched Duo base red colour machine to our customer. Machine received to customer with broken domestic cutter. Please check and resolve the issue. Cutter needs to change as it was not cover in Under warranty. Media_1
Media_2 		RESOLVED 2024-01-22 14:47:13    
153 65AE09039E492 SHAURYA PRATAP SINGH LS01179 manohar lal lock repair LOCK SMITH vijay chowk, near state bank, sangrur-148001 TECHNICAL futura auto
1110110183563		 card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-01-22 11:49:47    
154 65A1319455CE3 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL Futura Light
1110110183570		 Sidana electric sri ganganagar Rajsthan Shukhadiya shopping centre SN 1110110183570 card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-01-12 18:03:24    
155 65A1153CACEA2 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL Twister II pro
111011231745		 Machine cutting in wrong. It is cutting more than requirement. Clamp has been serviced at H.O. and sent to the customer end. after the servicing. Media_1
Media_2 		RESOLVED 2024-01-12 16:02:28    
156 659CE99D14815 5FAD0A1833CDB Pramod LOCK SMITH Bangalore-560003 GENERAL
still not solved the problem solution given RESOLVED 2024-01-09 12:07:17    
157 659CE4F61E571 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL futura auto
1110111359707		 in futura , Honda H series cutting key opposite ,as in picture Cards are modified and now keys are cutting perfectly. Media_1 RESOLVED 2024-01-09 11:47:26    
158 659B8722CAA06 DEVDYUTI GUHA A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 LOGISTICS
Docket Details-500372039060 Track on courier, Material reached in Ranchi on 02.01.24bbut still not received at customer point.Took 2-3 times followed up with Track on but not received proper response.Approval taken on air but not received within time MACHINE DELIVERED on 08.01.2024 Media_1
Media_2 		RESOLVED 2024-01-08 10:54:50    
159 6597E01ADD379 MADDELA SRIKANTH KC01154 Srinu key care KEY CUTTER near Vishnu college bhimavaram -534201 LOGISTICS
material not yet received (futura light scheme remotes) returned to company due wrong location(Chennai) docket no:251390611 As per the discussion with Srikanth , we are billing DUO base in place of remotes , ( criteria : Customer is paying teh extra payable amount ) Media_1
Media_2 		RESOLVED 2024-01-05 16:25:22    
160 6597CB22B4F22 RAMESHWAR UPADHYAY I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
part code 7271 billed to irfan lock house 400 pcs but received 200 pcs. LR NO 253189825 All the material received , box value found to be incorrect Media_1
Media_2 		RESOLVED 2024-01-05 14:55:54    
161 65952E9B91433 SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL Futura auto
1110110482123		 Tata Nexon and tata punch cutting key is wrong key is not proper cutting Cards are modified and now keys are cutting perfectly. Media_1
Media_2 		RESOLVED 2024-01-03 15:23:31    
162 65929F93A6F65 H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 COMMERCIALS
Dear sir I haven't received the cutter with this twister machine. kindly provide Material Billed Media_1 RESOLVED 2024-01-01 16:48:43    
163 658BFCF0AD32A RAMESHWAR UPADHYAY 62A3611FE84A5 bahadursoni LOCK SMITH jodhpur -342007 TECHNICAL
regarding software subscription serial number 1110110164319 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-12-27 16:01:12    
164 658A868D2D878 ABISHAKE PS S293 SREE DEVI LOCK & KEYS SILCA POINT 632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001 TECHNICAL Futura Auto
1110110514596		 Futura Auto asking for Subscription machine was updated , machine is now working fine. Media_1 RESOLVED 2023-12-26 13:23:49    
165 658938E6CA787 MADDELA SRIKANTH N061 NATIONAL CAR TECH SOLUTION & KEYS SILCA POINT SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003 TECHNICAL Futura auto
1110110998549		 machine blocked and unable to update through wifi please arrange cfu file for updating the machine Machine was updated and now working perfectly. Media_1 RESOLVED 2023-12-25 13:40:14    
166 657C2883CAAF7 RAMESHWAR UPADHYAY I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
part code 7166 key shell received but no cap received in any box . quantity 100 pcs. The order is complete, it comes without cap . Media_1
Media_2
Media_3 		RESOLVED 2023-12-15 15:50:51    
167 6579981C0A36A VIVEKANAND KUMAR KC00187 AV COMPUTERIZED KEY SHOP KEY CUTTER NEAR GURUDWARA CHAUDHARY MARKET DELHI ROAD - 245101-245101 TECHNICAL FUTURA AUTO
1110111359622		 REMARK - MACHINE IS NOT BEING UPDATED VIA TAB PLEASE DO NEEDFUL. Machine was updated. Media_1 RESOLVED 2023-12-13 17:10:12    
168 657806975E0DB RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL futura auto
1110110514534		 regarding the subscription problem in futura auto machine was updated. Now machine is working perfectly . Media_1
Media_2 		RESOLVED 2023-12-12 12:37:03    
169 6577022A5CCFE I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS
MKCM Discount of June'23 month credited wrong amount 48400 instead of 57600, Flash:3, Duo:4, Twister:4, Twister Pro: 1 (7000) correction has been made RESOLVED 2023-12-11 18:05:54    
170 6576D8F3D893B VIVEKANAND KUMAR 62232DD8B9D8A kismat LOCK SMITH gonda-271202 TECHNICAL FUTURA AUTO
1110110463337		 DEAR SIR, THERE IS FUTURA AUTO WHICH IS UNDER WARRANTY THERE IS SOME PROBLEM REGARDING LED LIGHT. THE WHITE ONE IS NOT WORKING REQUEST YOU TO PLEASE PROVIDE SOLUTION. LED Light changed and now machine is working perfectly. Media_1 RESOLVED 2023-12-11 15:10:03    
171 6572FC93E2B71 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110119171189		 installation and training pending due update issue Error (machine not registered) Machine registration and update done. Now machine is working perfectly. Media_1
Media_2 		RESOLVED 2023-12-08 16:52:59    
172 65703D58B2BBA RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS
MKCM Discount for Aug'23 month has been credited 33800 instead of 48800, Machine Details : Flash : 4, Duo : 8. So please correct & revert correction has been made Media_1 RESOLVED 2023-12-06 14:52:32    
173 65703B3838D3D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL
MKCM Discount for July'23 Month has been credited 43600 instead of 77600.Machine details : Flash : 3, Duo : 2, Swift Plus : 3, Twister : 4, Twister Pro (7000 on purchase of 5 machines) : 4 . So kindly do the correction & revert correction has been made Media_1 RESOLVED 2023-12-06 14:43:28    
174 656DC0FDA7226 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Red Base
1110119102466		 Duo Cutter not rotating properly Machine capacitor checked . Now machine working properly . Media_1
Media_2 		RESOLVED 2023-12-04 17:37:25    
175 65688CC48F7B5 DEVDYUTI GUHA A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 LOGISTICS
Dispatched approved by air but material sent by road, from last 2 days customer is not getting any call from transporter and can't contact to the local hub also MATERIAL DELIVERED ON 7TH DEC 2023 Media_1
Media_2
Media_3 		RESOLVED 2023-11-30 18:53:16    
176 656722007FE15 RAMESHWAR UPADHYAY KC01244 sameer key maker KEY CUTTER nursery circle shop no 3017 -302033 TECHNICAL
regarding the subscription problem of the new updated version serial number 1110110592983 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-11-29 17:05:28    
177 6567137158916 RAMESHWAR UPADHYAY M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL
regarding subscription problem serial number 1110110899143 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-11-29 16:03:21    
178 656709E4F1AE9 RAMESHWAR UPADHYAY KC00920 jaipur key maker KEY CUTTER vidya nagar-302039 TECHNICAL
regarding subscription problem serial number 1110110712947 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-11-29 15:22:36    
179 656709A4C8626 RAMESHWAR UPADHYAY KC00920 jaipur key maker KEY CUTTER vidya nagar-302039 TECHNICAL
regarding subscription problem serial number 1110110712947 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-11-29 15:21:32    
180 6566FA66CC42F RISHANT BHATIA KC00246 International key maker KEY CUTTER near gurudwara, green park. -110016 GENERAL QUALITY ISSUE
T7506 Key not going in Lock properly The key is working fine Media_1 RESOLVED 2023-11-29 14:16:30    
181 6566D43915E09 VIVEKANAND KUMAR 5FAD385F502E9 hakeem LOCK SMITH Azamgarh -276140 TECHNICAL FUTURA AUTO
1110111359783		 REMARK - NEW UPDATE CARD NOT OPENING machine was updated , machine is now working fine. Media_1 RESOLVED 2023-11-29 11:33:37    
182 65656809962FB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto machine
1110110240112		 kgn locks futura auto machine adaptor issue (adaptor not working) s.no.1110110240112 Power adaptor changed . Media_1
Media_2 		RESOLVED 2023-11-28 09:39:45    
183 6561E67305703 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
silca point 10% discount panding remote different amount 30/p panding total 300 remote purchase Resolved RESOLVED 2023-11-25 17:50:03    
184 6561E5D201899 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
17400 August panding MKCM 6379 PANDING 045066 38000, ASHIF OR NEW ANAND FUTURA COMISSION PANDING 10000 BAKI TRIP PANDING All commissions have been updated in the ledger RESOLVED 2023-11-25 17:47:22    
185 6561B54A4F7B3 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL futura
1043211890705		 machine not cutting key giving error Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-11-25 14:20:18    
186 6561AB0344F61 RISHANT BHATIA K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 GENERAL
352 pcs of Silicone Cover are in Tri-Colour which we are sending as Sales Return as it was informed while placing the order that tri-colour Silicone are not required at all Material sends back to the customer. Media_1 RESOLVED 2023-11-25 13:36:27    
187 655B5A8EDC8A6 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
Sir this material correction A1017Z,A1018Z,A1291GZ,T7156,T7188 all these prices are wrong, these chabi levets are brought in pieces at 25.50.please get this bill rectified and make it bill by my mail we have also included photo of old bills, please take a look Query resolved , discripency in one product pricing , that material is taken back as sales return Media_1
Media_2
Media_3 		RESOLVED 2023-11-20 18:39:34    
188 655A5765C5D3A S400 SAKTHIVEL GENERAL MERCHANT SILCA POINT NO.27,KOTHARI MILL LANE,1st FLOOR , SINGANALLUR , COIMBATORE - 641005-641005 GENERAL
Hi sir/mam   Hello, maam or sir, we have purchased a gold category package from Direct Silca Minda without any mediator through online sites and calls. This is our first time doing key business, so we thought Silca Minda could support us and help us grow, but now I have only 13 models of keys. How come a beginner can work with only 13 models? This is how Silca treats a beginner locksmith by providing a smaller amount of stock, and the tools arrived at 5:30 in the evening on November 8. So we ne Bill copy was required , given to him & details of billing keys part no. RESOLVED 2023-11-20 00:13:49    
189 65589F53A9B2A MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110119165621		 installation pending due to update issue unable to update through tab showing error (register the machine) please provide cfu file for update sn.no.1110119165621 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-11-18 16:56:11    
190 655624177A220 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
futura auto machine dispatched but not yet delivered MACHINE DELIVERED Media_1 RESOLVED 2023-11-16 19:45:51    
191 654DC62508115 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister II
1110110253839		 Calibration Issue, Honda city Key not cutting properly, Rishabh Kumar : +91 88680 70753, Meerut, UP Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2023-11-10 11:26:53    
192 654DB9D308FA8 ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 LOGISTICS
Delay in parcel delivery Billing Date 30 Oct LR No 252100128 MACHINE DELIVERED on 14/11/2023 Media_1 RESOLVED 2023-11-10 10:34:19    
193 654CB6719CDF0 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS
Futura Machine dispatched on 30th Oct but still not delivered LR No : 252074258 MACHINE DELIVERED Media_1 RESOLVED 2023-11-09 16:07:37    
194 654C7428148DB ASHUTOSH KUMAR SINGH Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS
Date of delivery increases day by day MACHINE DELIVERED on 13/11//2023 Media_1
Media_2 		RESOLVED 2023-11-09 11:24:48    
195 654B240BE903B S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
pls sent to my order key Dear Sir , Before processing the current order , you need to pay the balance amount due with the comapany , along with the payment for current bill total. RESOLVED 2023-11-08 11:30:43    
196 654B1D5C11CCD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS
Ford clamp is not delivered docket details -251929477 Adaptor Deliver Media_1 RESOLVED 2023-11-08 11:02:12    
197 6548A81E749A4 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Matrix SLX
11111111		 Need Price for Spare Parts mentioned in Pic Almost 15 thousand spare parts required for service this machine. Please confirm Media_1
Media_2 		RESOLVED 2023-11-06 14:17:26    
198 65475B290883A RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS
Universal Lock's machine not delivered yet, Estimated Delivery date extended MACHINE DELIVERED ON 07 NOV 2023 Media_1 RESOLVED 2023-11-05 14:36:49    
199 65475AB7ABD54 RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS
Pawan Auto Electrical Machine not delivered yet & estimated delivery date extended MACHINE DELIVERED ON 07 NOV 2023 Media_1
Media_2 		RESOLVED 2023-11-05 14:34:55    
200 6544BC396BE76 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 LOGISTICS MATERIAL NOT RECEIVED
Good afternoon sir/ma'am, the below mentioned docket is in urgent requirement. Estimated date of delivery is showing 2days delay than the regular delivery days. kindly do the favour to make the delivery as early as possible. MACHINE DELIVERED Media_1
Media_2 		RESOLVED 2023-11-03 14:54:09    
201 6542616690A72 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
T7120 Head Coming Out We have taken the corrective actions for the same in new lots Media_1 RESOLVED 2023-11-01 20:02:06    
202 6540B59D3B688 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 LOGISTICS MATERIAL NOT RECEIVED
INV DT. 25.09.2023 7183 BILLED - 1000 NOS 7237 RECEIVED - 1000 NOS ITEM BILLED AND ITEM INSIDE THE PACKING IS DIFFERENT "INV DT. 25.09.2023 7183 BILLED - 1000 NOS 7237 RECEIVED - 1000 NOS ITEM BILLED AND ITEM INSIDE THE PACKING IS DIFFERENT " Media_1
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Media_4 		RESOLVED 2023-10-31 13:36:53    
203 653F33A081DC5 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
T7191 Head Coming Out Customer No : +91 99245 96646 Blank is now modified Media_1 RESOLVED 2023-10-30 10:10:00    
204 653DF8A6B7A13 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110604211		 sir please do the subscription of futura auto for two machines serial no mention below. 1110110604211 1110110514565 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-10-29 11:46:06    
205 653CBA16CDB13 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus machine is facing carriage moment problem due to this problem machine brake cutter during key duplicating . serial no 1110110351573 Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-10-28 13:06:54    
206 653B711DA2653 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
We didn't place any order of chipolo but company send us 20pcs of chipolo we have no use of that product so we are going to return it to the company We have sent this material back. As this is very old material, we cannot able to take as sales return . Media_1
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Media_3 		RESOLVED 2023-10-27 13:43:17    
207 65364DB69A7DA K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 GENERAL
A16004Z 1000pc received without 6% discount WE WILL ISSUING CREDIT NOTE FOR THE SAME RESOLVED 2023-10-23 16:10:54    
208 65362B268604A RISHANT BHATIA J060 JUSTAUTO SOLUTIONS PVT LTD DEALER SECTOR 25, GIDC, BASEMENT GROUND FIRST, B-1-2-3/15, GANDHINAGAR, GUJARAT, 382028-382028 COMMERCIALS
Our Firm Name has been changed & last invoice (046180) raised is on old name only, kindly change invoice to new Billing details(attached) Dear Sir , Kinldy submit the required documents for information updation, once the data will be uploaded your next bill will be raised on updated information Media_1 RESOLVED 2023-10-23 13:43:26    
209 65328CF523C5A RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
T7120 Head Coming Out We have taken the corrective actions for the same Media_1
Media_2 		RESOLVED 2023-10-20 19:51:41    
210 65328B7C60A4D RISHANT BHATIA LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 GENERAL QUALITY ISSUE
T7120 Key Head Coming Out We have taken the corrective actions for the same Media_1 RESOLVED 2023-10-20 19:45:24    
211 653248BFBD971 SHAURYA PRATAP SINGH LS01502 R.k Automotive LOCK SMITH VPO karer,barsar-174311 TECHNICAL futura auto
1110110463207		 need cfu file for update machine was updated , machine is now working fine. Media_1 RESOLVED 2023-10-20 15:00:39    
212 65322A3B9333D PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL
Invoice no : 23-24/1DM/045771 inv .Date : 29.09.23 A1045Z billed - 850 nos but not received logo sticker. MATERIAL DELIVERED Media_1 RESOLVED 2023-10-20 12:50:27    
213 65312662A0D11 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice no : 23-24/1DM/046110 Inv. Date : 13/Oct/23 ordered Two TWISTER II PRO but FE16 billed one number only remaining one ( FE16) Dispatch ASAP MATERIAL DELIVERED, INVOICE NO. 23-24/1DM/046110 RESOLVED 2023-10-19 18:21:46    
214 653101EB1C10F VIVEKANAND KUMAR R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
DEAR SIR, PART NO.CHRO3P AND A1309ALZ 7286 AND CHRO3RP THESE PART CODES KEYS ARE NOT GOING INTO THE BARREL. REQUEST YOU TO PLEASE DO NEEDFUL. CLOSED Media_1
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Media_3 		RESOLVED 2023-10-19 15:46:11    
215 6530C7149D273 5FAD0A1833CDB Pramod LOCK SMITH Bangalore-560003 TECHNICAL silca duo
1110110533245		 I am complaining several times regarding the clamp of right side of the machine which we use to cut 7lvr and 6lvr.there is problem regarding the clamp when we switch to door lock keys it not smooth to switch the clamp.when we turn the clamp to other side it is very very tight so I wish to solve the problem from your side as soon as possible Clamp changed. Now key is cutting perfectly. RESOLVED 2023-10-19 11:35:08    
216 652F96F870471 RISHANT BHATIA A227 AMBICA KEY SHOP SILCA POINT AMBICA CHAMBER, OPP. DHAROI COLONY, VISNAGAR - 384315, GUJRAT, INDIA-384315 GENERAL
Need Price of Futura Light Belt MATERIAL DELIVERED, INVOICE NO . 23-24/1DM/046247, REMAINING BELT WILL BE BILLED IN THE MONTH OF NOV. 23 Media_1
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Media_3 		RESOLVED 2023-10-18 13:57:36    
217 652F5F85B3189 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Twister Pro
1111111111		 Balaji Car Keys, Vadodra : +91 98252 79064, Clamp Issue clamp calibration done . Now machine is working perfectly. Media_1
Media_3 		RESOLVED 2023-10-18 10:01:01    
218 652E0AF780D1C PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Futura Pro
1110111767199		 Optical reader issue Machine servicing done at minda silca . Now machine is working fine . Media_1
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Media_3 		RESOLVED 2023-10-17 09:47:59    
219 6527B92FA58B2 PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL FUTURA AUTO
1110110463283		 During the cutting machine automatically stopped. Two months ago, changed limit switch also but again this issue happened. Limit switch has been adjusted, now machine is working fine . Media_1 RESOLVED 2023-10-12 14:45:27    
220 652697191550D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL
No Label of Part Code on boxes of T7023. Dear Sir , We are implementing new gumming material for the boxes . Media_1
Media_3 		RESOLVED 2023-10-11 18:07:45    
221 652641C658609 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
FOR TWISTER PRO invoice number 23-24/1DM/04600 sir mera order pahele se hi laga huya tha 75000 ke hisab se, par ab ye machine muje 76698 se bill huya hai , to spl check different amount ka credit not dalo 🙏 As informed sir ,this machine is accurately billed with premium value included , The same has been communicated to you by your AM/RM RESOLVED 2023-10-11 12:03:42    
222 65201191230D6 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
sir.this is our goods whose INNOICE No.23-24/DM/1045711booked on 7SEP2023 whose DOCKET No.251357593 & ENT not found yet sir send this garland as soon as possible MACHINE DELIVERED RESOLVED 2023-10-06 19:24:25    
223 651FE29CD4BC5 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL TWISTER II PRO
1110110216223		 Aruna Enterprises is a customer purchased Twister II pro through out Deepak marketing. The clamp tilting itself with at a normal load of cutter while pressing on it. sample photos and videos attached here for your reference. Clamp has been send to our HO with Deepak marketing SR letter. (Request Note : After completing the service kind calibrate the clamp and send it back.) Clamp has been serviced at H.O. and sent to the customer end . Media_1
Media_2 		RESOLVED 2023-10-06 16:04:04    
224 651BE370BFA57 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110110917663		 Name- vikas hisar electronic hisar need cfu file for update machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-10-03 15:18:32    
225 651BB03A33337 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
INVOICE DATE : 25-SEP-23 INVOICE NO : 23-24/1DM/045639 Part No. 7183 - Puma Round Head Steel 1000 nos Billed in above invoice no But we received 1000 Nos. 7240 (UL051 STEEL) Instead The box Part no mentioned is 7183 but product inside is 7240. So there will be a difference in product value 7183 - 8.87 7240 - 6.11 I have shared video in MSD group We are billing the product requested & also the dealer is agreed to keep the material he has recived . RESOLVED 2023-10-03 11:40:02    
226 6517E10906228 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110432418		 Asif Chabi Wala : +916299036447 , Cutter stucked in Machine Cutter removed from the cutter shaft . RESOLVED 2023-09-30 14:19:13    
227 6516B51149D5C VIVEKANAND KUMAR KC00910 WASEEM KEY MAKER KEY CUTTER NADESAR -221001 TECHNICAL FUTURA LRO
1906721070503		 REMARK - SOME CARDS DECODING ARE NOT WORKING MACHINE IS 6 YEAR OLD NEED SERVICE WE ARE SENDING THIS MACHINE FOR SERVICE PURPOSE. Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-29 16:59:21    
228 6513EC5D75CE8 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
Hero Keys Delivered in Bulk Packnof 100 pcs in place of Single Pouch Packing Material not recived back Media_1 RESOLVED 2023-09-27 14:18:29    
229 6513E5D00D09D MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL flash mobile
1110110317494		 flash mobile battery charging issue s.no.1110110317494 Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-27 13:50:32    
230 6512791C761A5 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 LOGISTICS TOD & ORC
23-24/1DM/045236 on 9th sep - A1007Z - key shell Innova - 1500 This item is not rcvd at our end. we have not rcvd invoice also MATERIAL DELIVERED RESOLVED 2023-09-26 11:54:28    
231 65114D3C58C5B RISHANT BHATIA P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 GENERAL NORMAL QUERY
Ordered for T7492 Fortuner Blade but Ford Blades got billed. we are closing this complaint after discussion with your RM/AM . For more information kinldy get in touch with them for the same Media_1
Media_2 		RESOLVED 2023-09-25 14:35:00    
232 650EB402A2163 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Duo plus
1110110726685		 Cutter of this machine is not running properly,more over while customer is trying to cut the keys Cutter get stopped in between the operation.. Customer need to change the cutter. Media_1
Media_2 		RESOLVED 2023-09-23 15:16:42    
233 650E92EBB8226 VIVEKANAND KUMAR KC00544 DOON KEY MAKER KEY CUTTER Chakarata Road, Prem Nagar, Dehradun - 248007 (Near Arya Samaj Mandir)-248001 TECHNICAL SWIFT SWIFT PLUS
1110110215486		 REMARK - CARRIAGE NOT WORKING PROPERLY. Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-23 12:55:31    
234 650C37057A3BF SUBRAMANIAN S A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 COMMERCIALS
Dear sir, inv no 23/24/1Dm/045932, Duo red base excess billed rs.3000 in basic value, Kindly check and do the needful As informed sir ,this machine is accurately billed with premium value included , The same has been communicated to you by your AM/RM Media_1 RESOLVED 2023-09-21 17:58:53    
235 650BE8CA3B91C RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL Swift Plus
111011		 Carriage became Hard & not able to use machine Customer No : +91 79837 31248 Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-21 12:25:06    
236 650AD4E72C3AA N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Twister II Pro
01110110231769		 Dear sir, We have received a complaint from the customer that key cutting is not done properly by machine. Customer Name- Vijay Car Accessories location- Bangalore Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-20 16:47:59    
237 65094CADDE895 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL TWISTER PRO
1110110230854		 REMARK - CLAMP NOT BEEN ADJUSTED PROPERLY Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-09-19 12:54:29    
238 65055D9687AD9 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 COMMERCIALS SALES RETURN
Twister Pro Demo Machine billed at discounted price Invoice No : 045066 but FOC items discount not mentioned credit note issuance is in the process . RESOLVED 2023-09-16 13:17:34    
239 65055BE61222C RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 COMMERCIALS SALES RETURN
Twister Pro billed at full Price (Invoice : 043066) & FOC material billed seperately (Invoice No : 044042). Pls issue Credit Note credit note issuance is in the process . RESOLVED 2023-09-16 13:10:22    
240 6504491791C0D A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
certificate vivekanand ko de diya Dear Sir we have recived the same Media_1
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Media_4 		RESOLVED 2023-09-15 17:37:51    
241 6504059B7891B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
INVOICE NO : 23-24/1DM/045208 INVOICE DATE : 08-SEP-23 ITEM : AT8153 - 10BOX(1000PC) BILLED AT8153 - 8BOX(900PC) RECEIVED SHORT - 100 NOS We have supplied, As per the short quantity mentioned. RESOLVED 2023-09-15 12:49:55    
242 6502C002573A6 RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL
7159 part code was not mentioned in order but delivered 200pcs .but dealer wants to return ..150 pcs . As per the order confirmed, we have dispatched the material. After discussion am closing this complaint . Media_1 RESOLVED 2023-09-14 13:40:42    
243 6502BB2A047E1 RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 LOGISTICS
there were 3 pcs short in maruti suzuki 2 button A1016z and 5pcs sort in 7156 Short material sends to the customer. RESOLVED 2023-09-14 13:20:02    
244 6501499C468BB DEVDYUTI GUHA P124 PRADHAN KEY SHOP DEALER KADAMKUAN POST OFFICE, 0, BISIED GIRI APRATMENT, PRITHVI RAJ PATH, KADAM KUAN, PATNA, BIHAR, 800003-800003 LOGISTICS
Duo Machine cover damaged in transit NEW COVER HAS BEEN BILLED Media_1 RESOLVED 2023-09-13 11:03:16    
245 64FF132BEB6B8 S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL POLICY AWARENESS
Few Bills were received with Sticker on Original Invoice Copy Please make sure this does not happen anymore We have informed our logistic partners to paste sticker in blank spaces . Media_1 RESOLVED 2023-09-11 18:46:27    
246 64FB210219B86 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please check my complaint Document recived RESOLVED 2023-09-08 18:56:26    
247 64FB131FD3E19 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto not getting update, showing error. S.K Lock Workshop : 7879822115 machine was updated , machine is now working fine. RESOLVED 2023-09-08 17:57:11    
248 64F8A6033682B A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please check Document recived Media_1
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Media_4 		RESOLVED 2023-09-06 21:47:07    
249 64F8678A261C7 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
certificate vivekanand ko de diya Document recived Media_1 RESOLVED 2023-09-06 17:20:34    
250 64F866D9D4D15 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
return Document recived
Media_2 		RESOLVED 2023-09-06 17:17:37    
251 64F700812606D N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 COMMERCIALS SALES RETURN
Dear Sir, We have received short material against Invoice No-23-24/1DM/045024 Dated 31-08-23. As per invoice A15001CLZ Key moulded NXG-LH -3000 pcs. 4 boxes(800+800+800+600) but we received 2900 pcs. 4boxes(800+700+700+700). all keys available boxes instead of single pc packing and sticker also not available in each box. Please check and confirm. Short material around 100pc sends to the customer. Media_1
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Media_4 		RESOLVED 2023-09-05 15:48:41    
252 64F596260C56F RISHANT BHATIA LS00490 tuhi tuhi khalsa keys LOCK SMITH ayanagar, near tvs agency, arjangarh-110017 GENERAL
Branding Done by Vensor is coming out of Wall & can fall down anytime. Kinldy use nails as for now Media_1
Media_2 		RESOLVED 2023-09-04 14:02:38    
253 64F57F01C9D08 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL FUTURA AUTO
1110110963493		 New cards couldn't open machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-09-04 12:23:53    
254 64F162FFBAB18 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110463290		 Dear sir, machine shows contact error . thankyou Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-01 09:35:19    
255 64F13ABBB33BB R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
CHRO1RP PART IN IMAGES IN THE APP IS WRONG SHOW IN THE AAP PLEASE CHANGE THE IMAGE CHRO1RP AND CHRO1P SAME IMEGE IN THE AAP solution given- IMAGE UPDATED RESOLVED 2023-09-01 06:43:31    
256 64F0265A41DA3 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 LOGISTICS
Dear sir , I am facing problem for delivery of duo machine. details are below in the picture Docket details -250494220 thank you. MACHINE DELIVERED Media_1 RESOLVED 2023-08-31 11:04:18    
257 64EFFBE4F06C0 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura Auto
1110110726166		 card is not opening of futura auto machines. 1110110726166 1110110890249 1110110514565 1110110604211 machine was updated , machine is now working fine. RESOLVED 2023-08-31 08:03:08    
258 64EF4FA58F53E M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL POP MATERIAL
pop material was not send to me we will be sending POP shortly RESOLVED 2023-08-30 19:48:13    
259 64EDFD502872A N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL NORMAL QUERY
Dear Sir, As per your customer, they have received Swift Plus Machine but glass received in broken conditions. The image of glass is given below. Please send new glass to the customer. Customer Name-Sharma Key Service -Assam Invoice No-23-24/1DM/044793 Date-22-08-23. . Thank You We have provided new cover , under warranty to our AM Vivekanand for replacing the same Media_1
Media_2 		RESOLVED 2023-08-29 19:44:40    
260 64EC529B7DB2D MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL swift plus
1110110507031		 swift plus machine hand jam issue s.no.1110110507031 Machine has been exchanged at dealer end. Media_1
Media_2 		RESOLVED 2023-08-28 13:24:03    
261 64E9DB3AD5E09 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL Flash mobile
1110110369585		 There is a problem in charging the machine . Service done for 2 times but still the problem occurs and the customer is requesting to send the machine to HO for service. Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-08-26 16:30:10    
262 64E9C3895CAD4 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL futura auto machine
1110110533453		 futura auto machine update issue s.no. machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-08-26 14:49:05    
263 64E7422F967B4 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Base
01110110640080		 Domestic Key Slipping from Clamp Customer : Firoz : 9718341077 Need to change the clamp (Lower and upper parts ) Media_1 RESOLVED 2023-08-24 17:12:39    
264 64E5C26C50664 R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 LOGISTICS MATERIAL NOT RECEIVED
original copy sticker by transporters We have informed our logistic partners to paste sticker in blank spaces . Media_1 RESOLVED 2023-08-23 13:55:16    
265 64E5BF8766D62 RISHANT BHATIA KC00246 International key maker KEY CUTTER near gurudwara, green park. -110016 GENERAL QUALITY ISSUE
T7191 Blade coming out while making by Hand Key blank design modified Media_1
Media_2 		RESOLVED 2023-08-23 13:42:55    
266 64E5BCF0B8EAE SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL twister
1110110181927		 Name- badal place- Chandigarh machine problem - When I cut the key on the machine the cutter is breaking three times in a row. Need to check the material of Keys . Also is ok. Media_1
Media_2
Media_3 		RESOLVED 2023-08-23 13:31:52    
267 64E5B77C27629 DEVDYUTI GUHA K114 KEY TECH DEALER SHOP NO. 1, HAYAT COMPLEX, OPP HOTEL CHANDERLOK, MAIN ROAD, ROURKELA, 769001, ODISHA -769001 GENERAL NORMAL QUERY
Material received without order.. As per your AM/RM , reconciliation has been done , to keep the material billed , in place of the material ordered . Media_1
Media_2 		RESOLVED 2023-08-23 13:08:36    
268 64E4A99A6253C RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL NORMAL QUERY
T7289 & T7299 are L-R of TVS Apache so both keys should come in Pouch Packing or both in box packing. Currently one is coming in pouch & other in Box CORRECTIVE ACTION TAKEN , NOW BOTH VARIANTS AVBL IN POUCH PACKING RESOLVED 2023-08-22 17:57:06    
269 64E49D241C909 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Dear Sir, I trust this message finds you well. I am writing to bring to your attention a matter of utmost importance concerning one of our valued customers who purchased a Futura Auto from our company two years ago. Since their purchase, they have been experiencing a multitude of issues with their product. I humbly request your immediate assistance in resolving these matters effectively. The primary concern our customer has been grappling with is related to software updates. Despite multiple attempts, the update process seems to stall at 15%, followed by an error message. Frustratingly, our customer has reached out to Mr. Vivek Anand in our customer support department. However, regrettably, the response from our end has not been satisfactory. It is vital to emphasize the urgency of this situation. Our customer's dissatisfaction has reached a point where they are considering returning the machine if these persistent issues are not resolved promptly. Such an outcome would not only result Tab issue is now resolved & the software is also updated RESOLVED 2023-08-22 17:03:56    
270 64E0B88EA0A55 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL HARDWARE RELATED PROBLEM Duo base
1110110835035		 While unboxing the Duo base machine the bur tray is damaged. Chips Tray was provided to the customer in Under warranty. Media_1
Media_2 		RESOLVED 2023-08-19 18:11:50    
271 64DF5AA5C2CE1 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL QUALITY ISSUE
blade pocket without sticker SIR , WE HAVE TAKEN CORRECTIVE ACTION ON THE SAME , FROM NOW ON SAME ISSUE WILL NOT PERSIST Media_1 RESOLVED 2023-08-18 17:18:53    
272 64D750EAD92DD R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL NORMAL QUERY
T7156 and T7263 please check before price and after price please caraction my bill Once the target letter be duly signed by SKAZ owners , then only billing will be done on dealers price for FY 23-24 Media_1
Media_2 		RESOLVED 2023-08-12 14:59:14    
273 64D51917D1164 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
my shope is close permanently solution given RESOLVED 2023-08-10 22:36:31    
274 64D379A80589A ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL NORMAL QUERY
The invoice number 23-24/1DM/044208 received the material 1017Z without magnet for 25 Pcs. WE HAVE SENT THE MAGNETS Media_1
Media_2 		RESOLVED 2023-08-09 17:04:00    
275 64D3353AAFB10 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Twister Pro
12221111		 Twister Pro clamp was swnt for repair but got it damaged when recieved after repair. so kindly replace it with new clamp It was not damaged ,its just due to cutting of Honda city key . Clamp will work perfectly. Media_1 RESOLVED 2023-08-09 12:12:02    
276 64D1D42567396 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
We are from keyshop and company send mk marketing keys to us so what to do please explain this incident was happen 3 time in last 6 months check our invoice number 044249 item number 13 product code is T7237 solution given Media_1
Media_2
Media_3 		RESOLVED 2023-08-08 11:05:33    
277 64CE1CB2C12EA MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Twister 2 pro
1110110231608		 twister 2 pro machine having cutting issue (ultra and laser keys) Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2023-08-05 15:26:02    
278 64CE040DCE452 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura light
1110110252764		 tablet is not opening Mir car solution srinagar Tablet got serviced at service center. Now tablet is working fine. RESOLVED 2023-08-05 13:40:53    
279 64CDD20594F3C R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL QUALITY ISSUE
sticker quality not good STICKER QUALITY CHANGED & STANDARD POUCH PACKING IMPLEMENTED Media_1 RESOLVED 2023-08-05 10:07:25    
280 64CCA9590FA0A N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS MATERIAL NOT RECEIVED
Dear Sir, This is to inform you that clamp for Twister Pro despatch form Minda Silca to our customer Ms Metro Car Decor against Invoice No 23-24/1DM/043938 dt-20-07-2023 through Delhivery Courier (LR No-243324216). But after 15 days material not delivered to customer. Kindly arrange to deliver material on top priority. Customer is now very unsatisfied with us. Thanks and regards Paramvir Negi Machine rec. RESOLVED 2023-08-04 13:01:37    
281 64CC9F3C7204F 62B01C52E5C06 prasad belhekar LOCK SMITH pune-410504 TECHNICAL Swift plus india
1110110059486		 not working properly not getting any response from your side . Media_1
Media_2 		RESOLVED 2023-08-04 12:18:28    
282 64CB3B97E9A19 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS DELAY IN DELIVERY
Dear sir, There was a order. which should be delivered on 26th July. but still not delivered and delivery date is continuously changing. This order was despatched on 20th July. Invoice no - 23-24/1DM/043938. request you to do needful. Machine rec. Media_1 RESOLVED 2023-08-03 11:01:03    
283 64C3E4B82D9AE 64C3E270155D5 malik LOCK SMITH harihar -577601 GENERAL NORMAL QUERY
how to order this app and this app can't be showing how to order Informed the locksmith , the placing order in the app in only avbl for dealers & SKAZ RESOLVED 2023-07-28 21:24:32    
284 64C3700C717D5 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
In Jupiter T7191 the pouch is empty so please response Considered the complaint , will be making sure dealer doesnt rec. any empty pouch Media_1
Media_2 		RESOLVED 2023-07-28 13:06:44    
285 64C2880E5374F RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS CREDIT NOTE
Twister Pro & Edge Kit Invoice doesnt have discount in it. Invoice No : 043450 & 044088 Information registered , credit note will be issued shortly for the same . RESOLVED 2023-07-27 20:36:54    
286 64C28700B230F RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS
Twister Pro & Edge Kit Invoices doesnt have discounts in it. Invoice No : 043689 & 044080 Information registered , credit note will be issued shortly for the same . RESOLVED 2023-07-27 20:32:24    
287 64C0F60F653DB PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL HARDWARE RELATED PROBLEM Twister II pro
01110110237747		 Belt getting friction on its body, so that the machine getting smoke while running. physical inspection done. Requiring of belt replacement. Belt has been sent to the dealer end in under warranty. Media_1
Media_2
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Media_4 		RESOLVED 2023-07-26 16:01:43    
288 64C0A16A19D40 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
Tri-Circle Key's coining finishing not proper we have improvised the plating process. Media_1 RESOLVED 2023-07-26 10:00:34    
289 64BF8D68A077D PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS CREDIT NOTE
Duo machine received by Damaged packaging. Solution provided : Machine was in ok condition as comfirmed by the AM, only the outer box was little compressed Media_1
Media_2 		RESOLVED 2023-07-25 14:22:56    
290 64BBEBE946A38 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7108. box me 19 p. kam hai Short material sends to the customer. RESOLVED 2023-07-22 20:17:05    
291 64BB96F832274 RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS
243056672 : Material not delivered MACHINE DELIVERED RESOLVED 2023-07-22 14:14:40    
292 64BB7AA1B4164 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7108. 50p.kam hai Short material sends to the customer. Media_1 RESOLVED 2023-07-22 12:13:45    
293 64B95DCA28DED RISHANT BHATIA M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL GENERAL TROUBLESHOOTING
futura cutting Nexon blade fully Tata nexon key card problem resolved by correcting the card in the software of the machine . Now key is cutting perfectly . Media_1
Media_2 		RESOLVED 2023-07-20 21:46:10    
294 64B8BDFCC8C27 ABISHAKE PS A194 ANAND KEYS DEALER HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025 LOGISTICS
The docket number:817291230 Delivered by To Pay Solution provided Media_1 RESOLVED 2023-07-20 10:24:20    
295 64B262CF274AD RAMESHWAR UPADHYAY 6319C0A7973A8 Ashok Gahlot LOCK SMITH pokhran-345021 TECHNICAL swift plus
1110110555674		 carriage moment problems and clamp properly not open Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-07-15 14:41:43    
296 64B120A898A08 PRAVEENRAJ IRUTHAYARAJ KC00671 Ismail KEY CUTTER Raichur- TECHNICAL Futura Auto
1110110183426		 Dear sir, one of my futura customer having subscription issue. kindly resolve this issue as soon as possible. customer details, machine details & issue screenshot attached here for your reference. customer not responding . Media_1
Media_2
Media_3 		RESOLVED 2023-07-14 15:47:12    
297 64B11BF2903E8 Pawan Emplpoyee Test4C48E1165 Test2MF DEALER Delhi -110017 TECHNICAL test
12355		 integrated TESTING PURPOSE Media_1 RESOLVED 2023-07-14 15:27:06    
298 64B11A6A01E7A RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Problem in Bastard File solution given
Media_3 		RESOLVED 2023-07-14 15:20:34    
299 64AFF5F793043 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL QUALITY ISSUE
HERO NXG MOLDING IS BREAKING WHILE CUTTING THE KEY PLEASE DO NEEDFUL Problem has been rectified , we have changed the plastic material ,to resolve the same concern Media_1
Media_2 		RESOLVED 2023-07-13 18:32:47    
300 64AF91BB2A354 RAMESHWAR UPADHYAY 5FB7BFEEC9E06 Jagdish jangid LOCK SMITH Sojatcity -306104 TECHNICAL
1110110164333 subscription problem during key cutting machine was updated , machine is now working fine. Media_1 RESOLVED 2023-07-13 11:25:07    
301 64AD27DBD5E76 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110317531		 Flash mobile s.no.1110110317531 Battery not working Machine Battery has been changed and serviced at H.O . RESOLVED 2023-07-11 15:28:51    
302 64AD0AA41C297 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
Disc is not mentioned 10℅ In T7108 This was billed in small qty. And Scheme was not informed. Media_1 RESOLVED 2023-07-11 13:24:12    
303 64AD05B43F4AB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Twister pro
1110110230661		 One side clamp is up Clamp has been serviced at H.O. and sent to the customer end . Media_1 RESOLVED 2023-07-11 13:03:08    
304 64ABE82ED87F4 RAMESHWAR UPADHYAY A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL smart aerial plus cloning device
6PG2-V1PT-SG51G		 this device doesn't read any transponders and does not identify and transponder. Machine servicing done at Minda SILCA . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-07-10 16:44:54    
305 64ABC248D0D2B VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL SWIFT PLUS
1110110620310		 REMARK - CARRIAGE JAM Carriage cleaning done . Now movement is ok . RESOLVED 2023-07-10 14:03:12    
306 64A56D1806EAE K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
Customer face problem in splendor passion and nxg bike keys in that the rubber head going to be broke soo please solve this issue as soon as possible Dear Sir,We have changed the material the same was implemented from the month of June"2023. Media_1 RESOLVED 2023-07-05 18:46:08    
307 64A53598B46B1 Avinash Ojha N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 LOGISTICS
Doc nom-242719599 Kcm is not delivered yet MACHINE DELIVERED Media_1 RESOLVED 2023-07-05 14:49:20    
308 64A3CD57954CD ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Swift Plus
1110110215394		 VDM Motors The customer bought the Swift plus machine and While cutting the First key the FE 04 got damaged . Cutter changed and now machine is working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-07-04 13:12:15    
309 64A3C7297F2FC ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 TECHNICAL Twister II pro
1110110269946		 Udumalai key shop. In Twister II Pro there is a variation in the Clamp insert and the White Switch is not working. Clamp has been serviced at H.O. and sent to the customer end . Media_1
Media_2
Media_3 		RESOLVED 2023-07-04 12:45:53    
310 649BF9DE3A192 Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110433309		 Error show required cfu file machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-06-28 14:44:06    
311 649BDBFB385C8 ABISHAKE PS A194 ANAND KEYS DEALER HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025 LOGISTICS
We are tracking this LR no:817291230 is showing out for delivery on 24-06-23 but it's not received to the customer end. please check the issue and revert me ASAP solution given Media_1
Media_2 		RESOLVED 2023-06-28 12:36:35    
312 649AA84D10274 Avinash Ojha J060 JUSTAUTO SOLUTIONS PVT LTD DEALER SECTOR 25, GIDC, BASEMENT GROUND FIRST, B-1-2-3/15, GANDHINAGAR, GUJARAT, 382028-382028 TECHNICAL Futura Auto
1110110592051		 Require Cfu file machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-06-27 14:43:49    
313 649958A19EA71 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 LOGISTICS MATERIAL NOT RECEIVED
We are Received POP Material by TO-PAY Is it not Free delivery? Dear Pazhani , Kinldy act on the solution provided Media_1
Media_2
Media_3 		RESOLVED 2023-06-26 14:51:37    
314 64969DFD91615 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
tracking id 50287727690. twister pro 19 /6 ka despatch huya hai by air par abhi tak nahi mila customer ne payment 29/5 ka kiya huya hai. customer bol raha hai sir machine apne abhi tak nahi diya. to ab muje machine nahi lena ap mera paisa refund kardo. to ab me kya karu sir plz give solution.???????? MACHINE DELIVERED RESOLVED 2023-06-24 13:10:45    
315 6496944BE387A RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
Machine booked on 19th by Trackon Courier has not reached yet Docket No : 500287727690 MACHINE DELIVERED Media_1 RESOLVED 2023-06-24 12:29:23    
316 64959351475E7 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL GENERAL TROUBLESHOOTING Twister II
1110110386902		 Cutting not proper Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-23 18:12:57    
317 6495403585235 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS CREDIT NOTE
40 Blades recieved short by customer against scheme of 400 Blades FOC on Futura Auto Pankaj : +917357394113 Dear Sir ,We have provided you all the blade that you have taken in scheme in Futura Auto Machine. Media_1 RESOLVED 2023-06-23 12:18:21    
318 6494567E21320 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
this order not to me i am not placed order Dear Sir , it was done for testing , it was cancelled from backend . Media_1
Media_2 		RESOLVED 2023-06-22 19:41:10    
319 6493EE1E28910 ASHUTOSH KUMAR SINGH M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL Futura light
111011525904		 It is not update from normal process. machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-22 12:15:50    
320 6493CE07DB27C RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL
Sir kuch problems thi uska solution ho jaye to best rhega 1* sir box jo bhi aata hai box ke bahr ek chit ho ki us box me kya kya item aur kitni quantity hai Dear sir , thank you for the feedback , we will try to provide most feasible solution for the same RESOLVED 2023-06-22 09:58:55    
321 64932CB83B3B8 6493265D45129 S M Arif A LOCK SMITH Hyderabad-500008 GENERAL
Hi I am not able to place order on this app. I would like to know how to place an order on this platform. please call me on 9966343475 Informed the locksmith , the placing order in the app in only avbl for dealers & SKAZ RESOLVED 2023-06-21 22:30:40    
322 6492972925194 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL NORMAL QUERY
Dear team, Part No: T7459 Tata nexon Emergency Blade has no side line due no side line key is not going into lock . some key have no Plastic Head.I have attached two nexon blade, Flip Blade is ok but the Emergency Key Blade has no side cut/Line We have added the milling line Media_1
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Media_4 		RESOLVED 2023-06-21 11:52:33    
323 6492781C7B438 ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL QUALITY ISSUE
Twister II is not proper working.It cut the keys in right direction. Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-21 09:40:04    
324 649277EE20E31 ASHUTOSH KUMAR SINGH M141 MINERVA KEY WORKS LOCK SMITH GR. FLOOR. PLOT NO. 185, FIRDAUS BUILDING, DR. DADASAHEB BHADKAMKAR MARG, MINERVA CINEMA, GT ROAD, MUMBAI-400007-400007 TECHNICAL QUALITY ISSUE
Twister II is not proper working. It cut the keys in right direction. Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-06-21 09:39:18    
325 64918A785AB4D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister
1110110294979		 Problem in cutting Verna Key or FE04 Cutter, Customer Name : Gurpreet : +91 98771 55455 Need to change the cutter as discussed Media_1
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Media_3 		RESOLVED 2023-06-20 16:46:08    
326 648DAB11AF952 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337		 REMARK - WHITE DIGITAL OUTPUT(LED) NOT WORKING MACHINE WORKING FINE LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:16:09    
327 648DA9DC3CE2A VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337		 REMARK - ALL DIGITAL OUTPUT(LED) WORKING ACCEPT THE WHITE ONE Request you to please provide solution. LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:11:00    
328 648D79498BE00 RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
Flash Machine not delivered in 12 days in Lakhimpur, UP MACHINE DELIVERED Media_1 RESOLVED 2023-06-17 14:43:45    
329 648C308CAA489 ASHUTOSH KUMAR SINGH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 COMMERCIALS SALES RETURN
Firm name - Expert key solution Customer has received only 180 pcs of blades in futura Auto while 200 pcs of blades are provided to the customer according to scheme. We have supplied. The material as per the scheme . Media_1 RESOLVED 2023-06-16 15:21:08    
330 648AA725615BE I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL NORMAL QUERY
sir es bill me 7263 -3000p. ki billing 24.50 se ho rahi hai. jabki 23.50 ki honi chahiye. we have raised credit note for the same Media_1 RESOLVED 2023-06-15 11:22:37    
331 648A87C612E54 VIVEKANAND KUMAR V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 TECHNICAL FLASH 008
1110110445562		 Dear sir, this machine is three months old and the belt is broken. request you to please provide solution. Need to change the belt , Belt already supplied to you. Media_1 RESOLVED 2023-06-15 09:08:46    
332 64895E9C3D684 S347 SRI BALAJI KEY CENTRE DEALER 677/1, L1/1, KAVERIPATNAM MARKET BUILDING, KAVERIPATNAM SUBBARAYASETTY AND ANNAIAHSETTY CHARITABLETRUST, GANDHI SQUARE, LASHKAR MOHALLA, MYSURU, KARNATAKA, 570001-570001 GENERAL NORMAL QUERY
swift key Sir ,we have made improvments in this product Media_1
Media_2 		RESOLVED 2023-06-14 12:00:52    
333 648838388E689 RAMESHWAR UPADHYAY 5FB7BFEEC9E06 Jagdish jangid LOCK SMITH Sojatcity -306104 TECHNICAL futura auto
1110110164333		 machine working blocked machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-13 15:04:48    
334 648817DF4C440 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
I want writing pad send me WRITING PADS ARE DISPATCHED RESOLVED 2023-06-13 12:46:47    
335 64829451AE3AB I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
Swift plus jo abhi reapair hoke aai thi usme ye cutter tuta hua nikla hai sir. mene cutter sahi bheja tha. aur tuta hua aaya hai. As we discussed broken cutter only received at H.O Media_1
Media_2 		RESOLVED 2023-06-09 08:24:09    
336 64809B443309D M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7328 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
Media_4 		RESOLVED 2023-06-07 20:29:16    
337 64809AFE61AEF M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7307 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
Media_4 		RESOLVED 2023-06-07 20:28:06    
338 6480891C77554 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL
T7361 blade not cutting properly DIMENSION COREECTED Media_1 RESOLVED 2023-06-07 19:11:48    
339 648082DB2FF75 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL NORMAL QUERY
Need to discuss regarding Keys on wheels concept. Discussed With the SKAZ owner about the concept of keys on wheels , all details given RESOLVED 2023-06-07 18:45:07    
340 6480588A067E8 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me Apache RTR 160 ke key number se cutting galat hoti hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:44:34    
341 6480584886B2E 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me lever number se cutting galat ho aa rahi hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:43:28    
342 64805816F26C0 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me simple cutting ki decoding nahi ho paa rahi hai. machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:42:38    
343 6480399C5B5B7 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS
Machine dispatched on 1st June for Jodhpur & still not delivered. The shipment has been delivered at customer end on 08-Jun-23 Media_1 RESOLVED 2023-06-07 13:32:36    
344 647F01F12EE49 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
we are tracking this LR no : 242292757 (invoice no :23-24/1DM/042527) is showing out for delivery but it's not received to the customer end . Please check the issue and revert me ASAP The shipment has been delivered at the customer end on 06-Jun-23 RESOLVED 2023-06-06 15:22:49    
345 647B09CB498B7 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL QUALITY ISSUE
suzuki acess t7263 only key in the packet magnet & steeger is not here pls send my 75 magnet & stteger DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS Media_1
Media_2 		RESOLVED 2023-06-03 15:07:15    
346 6475C14826CE2 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE
we are received 600 nos of T7191 but stickers and Magnets not in the box DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS RESOLVED 2023-05-30 14:56:32    
347 6475A72A9270D PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL Futura Auto
1110110463283		 During key Cutting Machine Automatically Stop then Red light came. 5 times service done. Again happened. Machine servicing done at minda silca . Now machine is working fine . Media_1
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Media_3 		RESOLVED 2023-05-30 13:05:06    
348 6475860DA3D86 RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS
Material not recieved yet.Estimated time was 27th May but not yet delivered. The customer have recevied the his shipment on 06-Jun-23 Media_1 RESOLVED 2023-05-30 10:43:49    
349 6474A164E46D5 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 LOGISTICS TOD & ORC
Dear sir, part no. 7017 - 200 pcs ml10229L- 250 pcs ml 10229R - 250 pcs Received short. Against invoice - 42259 request you to please do needful. As per the POD shared by the Delhivery team, the customer has received the entire material as accepted by the concerned customer. He has signed the POD Media_1 RESOLVED 2023-05-29 18:28:12    
350 6471D0A001231 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL QUALITY ISSUE
This Silca Programming Cable is newly purchased by the customer Key Shop of belgham and it not detecting the PCB. New Silca remote cable given to the customer . Media_1
Media_2 		RESOLVED 2023-05-27 15:12:55    
351 6470758B7E5A2 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
complain in minda flip blades T7365 not working properly of accent blade DIMESION CORRECTED RESOLVED 2023-05-26 14:32:03    
352 64704FEA6CC78 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110171904		 Naseer Ahmad Rather R/O Pinglina Pulwama Dist Pulwama Pin code 192301 State j&K(Kashmir) MACHINE NOT UPDATE machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-05-26 11:51:30    
353 646F23007A539 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
LR number 242072814 not delivered yet please check and update MACHINE DELIVERED RESOLVED 2023-05-25 14:27:36    
354 646CD111DDDBD RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
T7426 stickers coming out STICKER QUALITY CHANGED & STANDARD POUCH PACKING IMPLEMENTED Media_1 RESOLVED 2023-05-23 20:13:29    
355 646B69FE9CB1D VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL HARDWARE RELATED PROBLEM FUTURA AUTO
1110110214502		 REMARK - TAB NOT WORKING Tab service done at service center and now working fine . RESOLVED 2023-05-22 18:41:26    
356 646B6999CF903 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110214502		 REMARK - TAB NOT WORKING Tab service done at service center and now working fine . Media_1
Media_3 		RESOLVED 2023-05-22 18:39:45    
357 646B4AC83871D 646B492E02EB5 asis chandak LOCK SMITH sambalpur-768004 TECHNICAL futura auto
01110110917618		 asking for update and no serial no accepting machine was updated , machine is now working fine. Media_1 RESOLVED 2023-05-22 16:28:16    
358 6467457043377 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL futura auto
1110110183440		 unable to update the futura auto machine through tab please provide cfu file for the below s.no.111011018443 machine was updated , machine is now working fine. Media_1
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Media_3 		RESOLVED 2023-05-19 15:16:24    
359 6466346F6829C RISHANT BHATIA VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura Auto
1110110183440		 My Futura Auto Machine is blocked & i m not able to update it A to Z Key Makers : 7330920778 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-05-18 19:51:35    
360 64661C75CB2CB RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
Quality of Mobile Stand is not good. Pls see Customer Video & arrange to replace it. We give two pcs of Mobile Stand to the respective customer on FOC basis. Media_1 RESOLVED 2023-05-18 18:09:17    
361 6465EF6E9707E Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Swift machine
1110110189374		 Carrege movement issue still no response getting from your side for sending this machine at Minda silca . Media_1 RESOLVED 2023-05-18 14:57:10    
362 6465C8C6B8860 DEVDYUTI GUHA N079 NATIONAL SREE GANESH SIGNS SILCA POINT 1A, GROUND FLOOR, MAHESH BHATTACHARJEE SARANI, P.S.-BURTOLA, KOLKATA, WEST BENGAL, 700006-700006 LOGISTICS
Ordered on 22.04.23 but material still not received The shipment already has been delivered on 28-Apr-23 Media_1 RESOLVED 2023-05-18 12:12:14    
363 646379F492D62 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 GENERAL
Please change the billing address and shipping address for quality keys (Quality keys, BSR COMPLEX, OPP HP PETROL PUMP, JAMMICHETTU CENTRE,MOGALRAJPURAM, VIJAYAWADA -520010.ANDHRA PRADESH.INDIA. Srikanth, there is no purpose to put it this on customer complaint. You already know that there is a SOP for updating the customer address in EMS. It is already communicated to all of you. So do not skip the level of process and arrange the documents accordingly. RESOLVED 2023-05-16 18:11:24    
364 6461DA62B649E DEVDYUTI GUHA LS01174 Key duplicatiing centre LOCK SMITH Kolkata-700025 GENERAL QUALITY ISSUE
Maruti Two button remote shell hole cracked after tighten the screw Sir ,we have made improvments in this product Media_1 RESOLVED 2023-05-15 12:38:18    
365 6460B3FB02462 SHAURYA PRATAP SINGH LS00685 raja car key LOCK SMITH manimajra, motor mkt-160104 TECHNICAL futura auto
1110110214731		 cutter is broken while cutting tata Nexon key at training Cutter has been replaced . Media_1
Media_2 		RESOLVED 2023-05-14 15:42:10    
366 6460854003493 646083470A295 ashif LOCK SMITH Kannouj -209721 TECHNICAL
sar meri machine mein app update ke liye bol raha hai ham update isko kaise karen App was update .
Media_2 		RESOLVED 2023-05-14 12:22:48    
367 645F46D464A9F S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 GENERAL
Didn't received Dealer agreement signed by Minda Silca Dealer Agreement Scan Copy has been shared with the dealer through Rishant Sir RESOLVED 2023-05-13 13:44:12    
368 645E27127E68C MADDELA SRIKANTH S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
price showing different in app Srikanth, Do not compare the Invoice price and App price. Due to the technical issue, Some of the Product price showing worng on the App Media_1 RESOLVED 2023-05-12 17:16:26    
369 6454F2B48E8A9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura light
1110110604051		 Sai lock house, sunam mob -9872209464 Tablet charging is not working Tab service done at service center and now working fine . RESOLVED 2023-05-05 17:42:36    
370 64521A8B2FA66 Avinash Ojha M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 LOGISTICS
Doc Nom-234099574 Machine not recieve yet Dear Avinash, the shipment is already delivered at the customer shop in afternoon on 03-May RESOLVED 2023-05-03 13:55:47    
371 64510680C4A68 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
We ordered cFlp1 and cFlp2. 9000 pieces of each product, both of which were supposed to come with Key Hangers as part of the scheme. However, we have yet to receive the Key Hangers along with the products. Could you please let us know when we can expect to receive them? It is important that we receive the Key Hangers as soon as possible so that we can fulfill our own orders to our customers. Thank you for your attention to this matter. We look forward to hearing back from you soon. Best regards, Team Quba Keys Dear Sir, we had dispatched Key Hanger on Non Returnable challan as a FOC basis on 08-May-23. RESOLVED 2023-05-02 18:18:00    
372 644BDD4F92FCD RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM Swift Plus
1110110483267		 Carriage movement is hard Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-04-28 20:20:55    
373 644A306CC58D5 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 Futura auto machine asking for subscription machine was updated , machine is now working fine. Media_1
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Media_3 		RESOLVED 2023-04-27 13:51:00    
374 64491823BAC48 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura pro machine
1110111773046		 Machine showing error subscription required Need to buy subscription for futura Pro machine . Media_1
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Media_3 		RESOLVED 2023-04-26 17:55:07    
375 64476E8670C08 5FCA191841522 Chandan LOCK SMITH Dhanbad-826001 TECHNICAL Futura Auto
1110110963394		 Card not opening machine was updated , machine is now working fine. Media_1
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Media_4 		RESOLVED 2023-04-25 11:39:10    
376 6443C1DA01D27 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 LOGISTICS DELAY IN DELIVERY
Material not delivered docket no: 500290921835 is requested for air but still not delivered The shipment has delivered to customers shop on 24th April-23 Media_1 RESOLVED 2023-04-22 16:45:37    
377 6442261E913CF D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
hello sir, we had taken the scheme of 25 kcm machines in November and December of 2022 , and as of today we still haven't recieved the free flash 008 FOC it has been 4 months and the executives always say it will happen in sometime 4 months is too long to give me my reward for the turnover I've achieved please imply and there was FOC keys pending 400 units that also in December billing in christman scheme of 100 keys free 450 units if keys are pending in FOC still haven't recieved every reward for turnover and Target reaching hasn't come to me in 4 months and no reply from any of your officers please look into the matter deeply and help me out Dear Sir, The FOC Credit note has been issued vide the JV no. 3103/JOUR/JV1934 Amount 21,615.00/- for flash 008 & JV no. 3103/JOUR/JV1935 Amount 4,574.00/- for 450 free Keys. RESOLVED 2023-04-21 11:28:54    
378 643FE4D5421AA VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS DELAY IN DELIVERY
Dear sir, There is docket 815440835 which has to be deliver on 18th April but still not delivered. Please do needful. The shipmant has been delivered at the customer shop on 21-Apr-23 Media_1 RESOLVED 2023-04-19 18:25:49    
379 643F964F3016E RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Flash 008
1110110351948		 Electromagnetic Switch not working properly. Mob : +918099188275 General troubleshooting done . Now KDU switch is working . Media_1 RESOLVED 2023-04-19 12:50:47    
380 643D279FB5ECD K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
complaint regarding quality of splendor keys the plastic is too soft the head of the key will be broken in two or three try only please improve the quality of splendor keys Dear Sir, we already done ECN and Quality test, found the Key is OK. Please speak to the reppective customer for cut the key via KCM only. Media_1
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Media_3 		RESOLVED 2023-04-17 16:33:59    
381 643D08B44E9BF PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice no : 22-23/1DM/040486 Invoice Dt : 29.03.23 Part code CTVS3P 20 App price is 12.38 rupees but billed 13.09 rupees. please do needful. The Pazhani, Please do not compare the app and billing/invoice prices. Some of the Keys part codes are showing wrong on the App because the App data has been disturbed from the developer's end. So, whatever price is mentioned on the invoice, is correct. Please consider that Media_1
Media_2 		RESOLVED 2023-04-17 14:22:04    
382 643CF5AB287C7 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110712886		 Futura Auto Subscription customer No : +91 820 902 9916 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-04-17 13:00:51    
383 643CE70247A48 SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL HARDWARE RELATED PROBLEM twister
1110110463597		 Name.manjeet Singh Serial no 1110110463597 SINGH COMPUTERIZED KEY MAKER GURGAON SECTOR 56 HUDA MARKET NEAR ME BSNL OFFICE PIN CODE 122001 MOBILE 9810074640 switch is not working SP60 Switch changed ,Now machine is working fine . RESOLVED 2023-04-17 11:58:18    
384 643ABA56B41D7 608272344B6B1 Vaid Deep LOCK SMITH Upleta-360490,Rajkot.-360490 TECHNICAL Futura Auto
1110110456681		 Need Of Personal Visit For Futura Auto Machine Start Up & Guidelines Vaishnav Enterprise Cont. +91 79721 93936 Dear Sir, as discussed with you over phone call your person will visit you in next month ,please follow on this same . RESOLVED 2023-04-15 20:23:10    
385 643AB22034423 RISHANT BHATIA 5FAD80276D6BE Hetalbhai LOCK SMITH Upleta-360490 GENERAL QUALITY ISSUE
Width of Blade of Jupiter BS6 Key is less compared to original Key The Key width is fine as per the drawing. Request to RM for arraning the lockset if available. Media_1 RESOLVED 2023-04-15 19:48:08    
386 643648E929850 DEVDYUTI GUHA LS01837 Golden Auto Electric LOCK SMITH -800002 TECHNICAL Futura Auto
1110110330837		 Decoding problem in new machine Zero point calibration done .Now machine is working fine . Media_1 RESOLVED 2023-04-12 11:30:09    
387 643527CD931BD VIVEKANAND KUMAR KC00173 FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR KEY CUTTER HASAN MARKET, BADA GHOSIYANA, MANIKA ROAD, RAEBARELI - 229001-229001 TECHNICAL FUTURA AUTO
1110110183754		 REMARK - MACHINE IS NOT ABLE TO UPDATE VIA TAB machine was updated , machine is now working fine. Media_1 RESOLVED 2023-04-11 14:56:37    
388 64337DC862B27 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183235		 SANJU KEY MAKER Super. Bazar. Ptk. Near Vishakarma. Mandir S.no,,1110110183235 Mobile. No..8054324794 card is not opening machine was updated , machine is now working fine. RESOLVED 2023-04-10 08:38:56    
389 6432C0077C366 SHAURYA PRATAP SINGH LS00687 a to z keys deepak chd LOCK SMITH bhagt singh mkt, -160022 LOGISTICS MATERIAL NOT RECEIVED
Ford clamp not deileverd till now The shipment has delivered to customers shop on 14th April-23 Media_1
Media_2 		RESOLVED 2023-04-09 19:09:19    
390 643120F628912 RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL QUALITY ISSUE
Head of NXG(A15001CRZ) key coming out while making it by Hand The New ECN keys is working fine. Media_1
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Media_3 		RESOLVED 2023-04-08 13:38:22    
391 642EC50521F8E I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus mashin bahut hard chal rahi hai. Machine servicing done at minda silca . And dispatched to the customer end . Media_1
Media_2 		RESOLVED 2023-04-06 18:41:33    
392 642E6587EF4A0 H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL QUALITY ISSUE
3 PCs of suzuki Swift 2 button remote shell short on 50 PCs pack only 47 PCs revived 3 PCs less received purchase bill number 22-23/1DM/040049 Dear Avinash, after several reminders we haven't received any documents and support from your and your dealer side. So I am closing this customer complaint from my end. and no further request will be entertained on the same. Media_1 RESOLVED 2023-04-06 11:54:07    
393 642CFB875FC0F MADDELA SRIKANTH LS00605 Ma key maker LOCK SMITH opp mental hospital erragadda -50082 TECHNICAL futura auto
1110111359493		 futura auto machine update issue unable to update s.no. 1110111359493 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-04-05 10:09:35    
394 642CF893CF2C3 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 Futura auto machine update issue showing error (machine blocked) s.no.1110110183266 machine was updated , machine is now working fine. Media_1
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Media_3 		RESOLVED 2023-04-05 09:56:59    
395 642C1DEB2584E MADDELA SRIKANTH LS00604 jk keys LOCK SMITH near Hyderabad central panjagutta-500082 TECHNICAL Futura auto
1110111359417		 Futura auto machine asking for subscription 1110111359417 Please update the machine subscription done. Media_1
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Media_3 		RESOLVED 2023-04-04 18:24:03    
396 642BF3D0CE383 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 LOGISTICS
Dear sir, swift machine is order in march month delivery time shown at 29th march but till 5th march showing our delivery excutive out for delivery but delivered The shipment has been delivered at this customer shop on 05th Apr 23 Media_1 RESOLVED 2023-04-04 15:24:24    
397 642BE58EAC0E6 MADDELA SRIKANTH LS00605 Ma key maker LOCK SMITH opp mental hospital erragadda -50082 TECHNICAL remote cable
remote cable 		cable not working Need to change the cable. Media_1 RESOLVED 2023-04-04 14:23:34    
398 642683E80C417 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL SWIFT PLUS
1110111628872		 REMARK - CARRIAGE JAM ISSUE AND DAMAGES IN MOTOR ASSEMBLY Please get in contact for servicing as your person tried to call you but ,you are not reachable. RESOLVED 2023-03-31 12:25:36    
399 64254C717CF88 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
cable kaam nahi kar rahi hai. Cable replaced . Media_1 RESOLVED 2023-03-30 14:16:41    
400 6423B89331C46 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL NORMAL QUERY
The invoice number of 22-23/1DM/039565 carrying the part number of D747276ZB (Cutter 01F) Qty-5 pcs . Please give the Approval for the above material to return. Dear Sir, the sales return CRN amount Rs. 16,443/- has been issued against this complaint vide the JV no. 23-24/10001/1904/JOUR/JV312 Dt. 19-Apr-23 Media_1 RESOLVED 2023-03-29 09:33:31    
401 64216D62D8D81 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, FOC CUTTERS ARE NOT RECEIVED AT DEALER END FOR 3 MACHINE SUBSCRIPTION REGARDING INVOICE 22-23/1DM/038748 REQUEST YOU TO PLEASE DO NEEDFUL Material was supplied as i have shared the POD signed copy. RESOLVED 2023-03-27 15:48:10    
402 64216B4830FA4 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 SUBSCRIPTION DONE ON JAN 31 REGARDING INVOICE (22-23/1DM/038748) UNDER CUTTER FOC OFFER BUT CUTTER NOT RECEIVED WITH BILL AT DEALER END. REQUEST YOU TO PLEASE DO NEEDFUL. Material received at customer end as i had share the pod . RESOLVED 2023-03-27 15:39:12    
403 64216B43AA29F VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 SUBSCRIPTION DONE ON JAN 31 REGARDING INVOICE (22-23/1DM/038748) UNDER CUTTER FOC OFFER BUT CUTTER NOT RECEIVED WITH BILL AT DEALER END. REQUEST YOU TO PLEASE DO NEEDFUL. Material received at customer end as i had share the pod . RESOLVED 2023-03-27 15:39:07    
404 641C012D495A2 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 FUTURA PRO SUBSCRIPTION DONE 1.RK KEY MAKER 2.WASEEM KEY MAKER 3.OM KEY TRAIDER THESE SUBSCRIPTION ARE UNDER FOC CUTTER SCHEME AND CUTTERS ARE NOT RECEIVED TO DEALER WITH BILL ONLY BILL IS RECEIVED BY DEALER Material received at customer end as i had share the pod . RESOLVED 2023-03-23 13:05:09    
405 641BDEC176D91 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM duo base machine
1110110388258		 Motor issue in New duo base machine sn.no.1110110388258 Motor changed in machine and now machine is working fine. Media_1 RESOLVED 2023-03-23 10:38:17    
406 641B018E85307 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura
1028081030604		 Futura Subscription pending from 1 week Subscription of machine done. Media_1
Media_2 		RESOLVED 2023-03-22 18:54:30    
407 641B00708F642 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto Update Problem machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-03-22 18:49:44    
408 641ABD4D9A154 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 LOGISTICS MATERIAL NOT RECEIVED
BOOKING NO 238162767 booked on 06.03.2023 booked to cochin not yet delivered The customer has already received the entire material on 13th Mar 2023. He confirmed with us over the Whatsapp massage. Media_1 RESOLVED 2023-03-22 14:03:17    
409 6418061E8F6F0 VIVEKANAND KUMAR 61112809D8507 RK KEY MAKER KEY CUTTER GREATER NOIDA-201301 TECHNICAL FUTURA PRO
1027701190605		 REMARK - UPDATE DONE BUT SN NUMBER NOT WORKING 2255 machine was updated , machine is now working fine. RESOLVED 2023-03-20 12:37:10    
410 64180535E5BDD VIVEKANAND KUMAR 61112809D8507 RK KEY MAKER KEY CUTTER GREATER NOIDA-201301 TECHNICAL FUTURA PRO
1028081030604		 REMARK - 2255 SN NOT WORKING machine was updated , machine is now working fine. RESOLVED 2023-03-20 12:33:17    
411 6413ED1CEB3FE M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
SCHEME PURCHASED KEYS - INVOICE NO 039606 T7023 - 55 EACH IN ONE BOX (20 BOXES RCVD) T7017 - 50 EACH IN ONE BOX (40 BOXES RCVD) The customer had some confusion about the scheme, which was cleared by Mr. Pazhanimuthu B. Media_1 RESOLVED 2023-03-17 10:01:24    
412 6413EC58A1C12 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
SCHEME PURCHASED KEY - INVOCE NO : 039814 T7023 - 50 EACH T7017 - 50 EACH TOTAL BOXES RECEIVED T7023 - 16 X 50 EACH T7017 - 76 X 50 EACH ONLY RECEIVED IN ALL BOXES COUNTED The customer had some confusion about the scheme, which was cleared by Mr. Pazhanimuthu B. Media_1 RESOLVED 2023-03-17 09:58:08    
413 641041C83EF03 MADDELA SRIKANTH H072 HINDUSTAN METERS & KEYS DEALER 14/2/155, 2ND LANE POTHURUVARI THOTA, GUNTUR, ANDHRA PRADESH, 522001-522001 TECHNICAL HARDWARE RELATED PROBLEM swift plus
01110110386582		 swift plus machine clamp right jaw movement issue sn..no.01110110386582 Mobile jaw send to customer and changed in machine . Media_1
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Media_3 		RESOLVED 2023-03-14 15:13:36    
414 640EFD24180FA RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS DELAY IN DELIVERY
Futura not delivered where delivery date is showing 10th March The shipment has delivered at the customer shop on 14-Mar-23. POD attached Media_1 RESOLVED 2023-03-13 16:08:28    
415 640B48BAC702A I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM
mashin bahut hard chal rahi hai Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-03-10 20:41:54    
416 640AEB7A077BC PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Duo lite base
1110110856597		 Electromagnetic switch complaint Electromagnetic switch sent to the dealer end . Media_1 RESOLVED 2023-03-10 14:04:02    
417 640AD1E16B529 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM
Update enable aa raha hai is machine mein machine was updated , machine is now working fine. Media_1
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Media_3 		RESOLVED 2023-03-10 12:14:49    
418 6409EF6EBA4F4 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL HARDWARE RELATED PROBLEM Duo Base
1110110351252		 Customer Mob : +91 93214 02191 , New Machine Motor not rotating After machine servicing motor changed and dispatched from company end. Media_1 RESOLVED 2023-03-09 20:08:38    
419 6409A7D6C2F74 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus mashin bahut hard chal rahi hai. Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-03-09 15:03:10    
420 6409A67530456 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS DELAY IN DELIVERY
Machine Picked up on 28th Feb & still not delivered. Estimated time also changed from 7th March to 10th March The shipment has been delivered at this customer shop on 11th Mar 23 Media_1
Media_2 		RESOLVED 2023-03-09 14:57:17    
421 64031F0A54604 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Dear Sir, I am writing to bring your attention to some pending issues regarding the scheme benefits that we were entitled to receive from your esteemed organization. As per our records, we are yet to receive one free Flash 008 on the machine scheme, and there are also five cutters pending from the cutter scheme. These pending issues have caused a hindrance in our day-to-day operations and have affected our productivity and efficiency. We understand that there may have been some delay in the process, but we request you to kindly look into these matters and provide us with an update on the status of these pending issues. It is imperative that these issues are resolved at the earliest, as they are causing a hindrance in our day-to-day operations. We appreciate your prompt attention to these matters and thank you in advance for your assistance in resolving them. Please let us know if there is anything further we can do to facilitate the resolution of these issues. Team Quba Keys The Customer query has been resloved by Rishant Bhatia RESOLVED 2023-03-04 16:05:54    
422 63F71945D3161 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
bring your attention to some pending issues regarding the scheme benefits that we were entitled to receive. As per our records, we are yet to receive one free Flash 008 on the machine scheme, and there are also five cutters pending from the cutter scheme. Furthermore, we sent some remote during the expo, and we are yet to receive payment for the same. Recently, we also sent a Toyota key, and the payment for it is also pending. We understand that there may have been some delay in the process, but we request you to kindly look into these matters and provide us with an update on the status of these pending issues. It is imperative that these issues are resolved at the earliest, as they are causing a hindrance in our day-to-day operations. The Customer query has been resloved by Rishant Bhatia RESOLVED 2023-02-23 13:14:05    
423 63F5BCA5EC09C 63F5BB663E519 Sahil kumar LOCK SMITH hanumangarh -335513 TECHNICAL futura auto
1110110182900		 my machine in technical problem plz slove machine was updated and calibration done , machine is now working fine. Media_1
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Media_4 		RESOLVED 2023-02-22 12:26:37    
424 63F1DA7380F58 Avinash Ojha M141 MINERVA KEY WORKS LOCK SMITH GR. FLOOR. PLOT NO. 185, FIRDAUS BUILDING, DR. DADASAHEB BHADKAMKAR MARG, MINERVA CINEMA, GT ROAD, MUMBAI-400007-400007 TECHNICAL Swift Plus
1110110620327		 carrege not move Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-02-19 13:44:43    
425 63EF2D1D90FC1 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS DELAY IN DELIVERY
Invoice nom-038756 Not reached yet The shipment has delivered at the customer shop on 09-Mar-23 Media_1 RESOLVED 2023-02-17 13:00:37    
426 63EC81822E798 Avinash Ojha P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 LOGISTICS
Doc nom-+918069856101 Machine not reached yet The shipment has delivered at the customer shop on 14-Feb-22 RESOLVED 2023-02-15 12:23:54    
427 63EC56BD5425C ABISHAKE PS LS01431 Lingam car keys LOCK SMITH No.4, Basement shop, Egmore-600008 TECHNICAL Futura Auto
1110110899006		 In Futura Auto its asking for Subscription. machine was updated , machine is now working fine. Media_1
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Media_3 		RESOLVED 2023-02-15 09:21:25    
428 63EB78E258C2E 63AF00FE276F5 mohd adil LOCK SMITH churu-331001 TECHNICAL
mere pas futura auto h machine v cutting Chabi dicoding nhi kar rhi h machine was updated and calibration done , machine is now working fine. RESOLVED 2023-02-14 17:34:50    
429 63EB446A64A1B Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
7419-Key is hard,Due to hard material am unable to shell please return The Credit note of amouting 22,830/-rs. has been issue with reference to this sales return vides the JV no. 22-23/10001/1503/JOUR/JV359 Dt. Dt.15-Mar-23 RESOLVED 2023-02-14 13:50:58    
430 63E719F9140A9 M208 MADAR KEY SHOP SILCA POINT Kunithana Masjid , water tank , opposite : main road, C.B. Ballari-382150 LOGISTICS DELAY IN DELIVERY
Why hasn't my order arrived yet? The shipment has delivered at the customer shop on 15-Feb-22 Media_1 RESOLVED 2023-02-11 10:00:49    
431 63E62DAF89F17 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
Wrong Keys Supplied against T7263 part code The Credit note of amounting 386/-Rs. has been issue with reference to this Rate Difference vides the JV no. 22-23/10001/1403/JOUR/JV214 Dt. Dt.14-Mar-23 Media_1
Media_2 		RESOLVED 2023-02-10 17:12:39    
432 63E5EC1833784 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL POP MATERIAL
sir mere pas jo key hanger aye the usme 20 key hanger back side vala red part demage tha tha or 15 key hanger damage the. to usme se muje red vala part to 20p received ho gaya par jo 15 key hanger tute huye hai vo 15 key hanger received nahi huye. to please vo 15 key hanger dalva do nahi to uske amount ka credited note dalvado . After the several reminders, the customer and the Sales Employee is not responding over the call. Media_1 RESOLVED 2023-02-10 12:32:48    
433 63E5046536C35 634BC69DBB1E5 Raja khan LOCK SMITH bilaspur -495113 GENERAL NORMAL QUERY
mujhe saman Lena hai The customer has an aligned-up through Negi Keys LLP, Chamba. Further, he will give their requirement to Negi Keys --as confirmed by Vivekanand Kumar The customer has an aligned-up through Negi Keys LLP, Chamba. Further, he will give their requirement to Negi Keys --as confirmed by Vivekanand Kumar RESOLVED 2023-02-09 20:04:13    
434 63E352F575BC8 VIVEKANAND KUMAR K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 LOGISTICS DELAY IN DELIVERY
DEAR SIR, Consignment no.20199910047003 is to be delivered on 7th Feb. but still not delivered. request you to please do needful. The shipment has been delivered at this customer shop on 08th Feb 23 Media_1 RESOLVED 2023-02-08 13:14:53    
435 63E0DA81467BB ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE
CTOY40P the key inside the box is different. The Credit note of amounting 999/-Rs. has been issue with reference to this sales return vides the JV no. 22-23/10001/1503/JOUR/JV360 Dt. Dt.15-Mar-23 Media_1
Media_2 		RESOLVED 2023-02-06 16:16:25    
436 63E09761B88B4 SUBRAMANIAN S Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL Futura auto
1110110183488		 dear sir, unable to open latest sn nos, error showing that Futura auto subscription required. machine no 1110110183488 Pl resolve Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-02-06 11:30:01    
437 63DF870CE65F0 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110110456773		 s.no.1110110456773 Futura auto machine cutter issue (cutter 02L broken while cutting honda amaze key one side cutting done while cutting second side cutter broken) Need to buy new cutter and the use in machine after calibration . Media_1
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Media_3 		RESOLVED 2023-02-05 16:08:04    
438 63DF74A254CAB N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL NORMAL QUERY
Dear Sir, We have received Swift plus key cutting machine -1 pc against invoice no-22-23/1DM/038769 dated -31-01-2023, without any order. kindly Confirm.. Thanks & Regards Paramvir Negi Dear Sir, This machine was billed to you for pending FOC under the scheme. Credit note for this machine will be issued shortly and adjusted in your account.
Media_2 		RESOLVED 2023-02-05 14:49:30    
439 63DF5C2E70534 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL futura auto
1110110164432		 futura auto machine showing error (required software subscription Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-02-05 13:05:10    
440 63DD05E7AF589 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS
Dear sir, machine billed in EMI futura which was not delivered in saini key gohana harayana ,the docket no. 235814202 ,please look ad delivered asap The shipment has delivered at the customer shop on 04-Feb-23 RESOLVED 2023-02-03 18:32:31    
441 63DCE1CCB3AAF S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL
1) I am supposed to get 200 ps keys free with Swift Plus Machine,but not received. 2) I am supposed to get Flash 008 Machine free of cost in Scheme,but billed . Please take this matter on priority. Dear Sir, The FOC keys has been dispatch to you on last month. Flash 008 machine CRN will be issue soon Media_1 RESOLVED 2023-02-03 15:58:28    
442 63D8A552EA3A2 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 LOGISTICS DELAY IN DELIVERY
Consignment booked on 22nd Jan & Still not delivered in Rajkot,Gujrat The shipment has been delivered to this customer's shop on 08th Feb 23 Media_1
Media_2 		RESOLVED 2023-01-31 10:51:22    
443 63D6BAAC986D9 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL
ye meri complaint kab theek karoge ??? Calibration done , now machine is working fine . RESOLVED 2023-01-29 23:57:56    
444 63D3A0CD990BF PAZHANIMUTHU B 5FAD0CA77B191 K G George LOCK SMITH Kottayam-686102 TECHNICAL FUTURA LIGHT
1110111525294		 Wifi connect but Shown Application Loading. app is not Open machine was updated and calibration done , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-01-27 15:30:45    
445 63D25E08E9251 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183563		 Baldev singh, Manhor lock house, hoshiarpur punjab, mob-9888274028 machine problem - Machine blocked Machine was updated and now working fine . RESOLVED 2023-01-26 16:33:36    
446 63D0EB0D55315 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
MAGNETS NOT PROVIDED WITH T7156. AR CODE OF THE KEY ATTACHED Mangnet and the stickers has been send to the customer on FOC basis vide the invoice no. 22-23/1DM/039413 Dt. 25-Feb-23 Media_1 RESOLVED 2023-01-25 14:10:45    
447 63CF9CC76C30C Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Swift plus
1110110189206		 Carriage movement problem When we talked with customer he was not ready to pay the service charge . If you want to service please reopen this complaints . Media_1 RESOLVED 2023-01-24 14:24:31    
448 63CF7CF5C3C4E B085 BHARAT KEY MAKER SILCA POINT SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016 GENERAL
????? ?? ?????? ?? ????? ?? ??? ?? ?? ???? ??? ?? ?? ???? ???? ?? ?? ?? ??? ???? ??? ?? ?? ???? ?? ???? ??? Pulsar was ordered but it came wrong, I have it's size is small, it is bigger than this, it does not fit in the car ? invoice no. 22-23/ 1dm/034854 Dear Sir, we have examined and found our Key length is fine as per the Key design and lockset. You are requested to please check the lock set model at your end for which you are making the keys. Media_1 RESOLVED 2023-01-24 12:08:45    
449 63CC27D7ED844 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Swift Plus
1110110513315		 Carriage got hard to move When we talked with customer he was not ready to pay the service charge . If you want to service please reopen this complaints . Media_1
Media_2 		RESOLVED 2023-01-21 23:28:47    
450 63CA5FF1CF9F1 63CA5EB803136 Mohammad zakir LOCK SMITH jaipur-302003 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110171041		 mere futura 1mahine se band hai aap ki jo Rajasthan dekhte hai Avinash ojha un si baat Hui kuch din tak call pic kiya fir call pic karna band kar deya fir call pic kiya or bola ki jis ko call karna hai kar lo aap ki futura chalu nahi hogi yai ward thy un ke Machine was updated and now working fine . RESOLVED 2023-01-20 15:03:37    
451 63CA4099C1E8E D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:53    
452 63CA40986B285 D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:52    
453 63CA40988D821 D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:52    
454 63CA40983436B D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:51    
455 63C9440D111AA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL NORMAL QUERY
As per Scheme I am supposed to receive 600 ps free keys with 3 Swift Plus Machine but received 550 ps .Kindly take this issue on priority. Dear Sir, we've dispatched remain 50 pcs of Hero Keys A15001FLZ vide the invoice no. 22-23/1DM/038657 on 28-Jan-23. This Keys has billed to you on regular price now which credit note will issue shortly. Media_1 RESOLVED 2023-01-19 18:52:20    
456 63C4F9F7E908A LS00497 Rouble motors LOCK SMITH 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031-110031 GENERAL
please update my new address as l had changed my work shop my new address is rouble motors 5/1/14 shop no 5 Geeta colony Delhi 31 Dear Sir, You Shop's New Address 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031 has been updated in the system. RESOLVED 2023-01-16 12:47:11    
457 63C4F96729BB5 LS00497 Rouble motors LOCK SMITH 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031-110031 TECHNICAL futura auto
1110110024712		 my machine is blocked and i m unable to update plz help me to update unable to download software directly cfu. file sent please update your machine. RESOLVED 2023-01-16 12:44:47    
458 63BE5657A02CF N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear sir, We have received 500 pcs Ford transponder against Invoice No-033092 but cap of Ford key she'll not received . Please despatch 500 cap of Ford key she'll. Thanks and Regards Paramvir Negi Dear Sir, we have dispatched 500 pcs of Key caps to you on FOC basis. Media_1
Media_2 		RESOLVED 2023-01-11 11:55:27    
459 63BE48FC0BACF 5FAD6371A3BB1 salman khan LOCK SMITH jbp -400201 TECHNICAL
macheen chalte chalte ruk jaarhi hai uska cover lgane me problem ho rhi hai 1 hafte se bahut pareshaan hai Limit switch adjusted and machine is working fine . RESOLVED 2023-01-11 10:58:28    
460 63BD4E463B6EA M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 GENERAL NORMAL QUERY
PLEASE ADD MY E MAIL AND SEND BILLS IN MY MAIL ID Dear Sir, Your E-mail ID has been updated/linked with your account. RESOLVED 2023-01-10 17:08:46    
461 63BCF82E12A4F 62F7677A361E9 md salman LOCK SMITH Jhunjhunu-333001 TECHNICAL
update does not work Machine was updated and now working fine . Media_1 RESOLVED 2023-01-10 11:01:26    
462 63B9743EB79D6 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL TWISTER 2 SEA
1110110636397		 There is key cutting problem, every time ultra cutting gose wrong cut, it may be machine alignment problem. please solve this problem Calibration done , now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2023-01-07 19:01:42    
463 63B9590C08540 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110171041		 Futura app is not open Machine was updated and now working fine . Media_1 RESOLVED 2023-01-07 17:05:40    
464 63B55825C3964 ABISHAKE PS S293 SREE DEVI LOCK & KEYS SILCA POINT 632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001 LOGISTICS CREDIT NOTE
MC12 got the damaged package. Dear Sir, Thanks for your feedback, well ensure our packaging STD further when we supplied Media_1
Media_2
Media_3 		RESOLVED 2023-01-04 16:12:45    
465 63B4225C440E6 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
110110164395		 Show Update enable Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-01-03 18:11:00    
466 63B40DA841A9D ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL QUALITY ISSUE Magnetics Key Yamaha
A1013Z and A1015Z		 Magnetic keys has been received but the magnet and stickers are missing. Dear Sir, we have dispatched 100 pcs of Key Magnetic and Sticker to you at FOC basis on 13-Jan-23. Media_1
Media_2 		RESOLVED 2023-01-03 16:42:40    
467 63B03370BDBC6 LS01354 Spark Keys LOCK SMITH ROURKELA -769001 GENERAL NORMAL QUERY
I had ordered hero hunk key but company dispatched different order Dear Sir, kindly discuss this directly with the respective dealer from which you have bought this material. He will assist you to change this material and will give you the correct material as you required. RESOLVED 2022-12-31 18:34:48    
468 63AEAB26C982B SHAURYA PRATAP SINGH LS01502 R.k Automotive LOCK SMITH VPO karer,barsar-174311 TECHNICAL futura auto
1110110463207		 RK automotive hamirpur, Alto key cutting is wrong please rectify my prblm ASAP calibration done , now machine key cutting perfectly. Media_1 RESOLVED 2022-12-30 14:41:02    
469 63AD558580CB1 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL NORMAL QUERY
MINDA Jo hai brand hai made in china or update bhi adhure hai or rough quality hai plate KD ki say bhi jyada rough quality hai desine bhi achha nahi hai Issay to minda Kay remote best hai quality bhi best hai or rate bhi sahi hai Minda SILCA Italian company hai or likh rakha hai made in china {(Coustomer complaint)} MATERIAL WILL BE RESELL TO OTHER CUSTOMERS -Confirmed by Mr. Vivekanand Media_1 RESOLVED 2022-12-29 14:23:25    
470 63A6E652653DA Avinash Ojha M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL Futura Auto
1110110183327		 Subscription enable Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2022-12-24 17:15:22    
471 63A565B24B4C6 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110963229		 Machine show block Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2022-12-23 13:54:18    
472 63A3F6B0DEAB9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110726111		 jasvinder singh, sri ganganagar, cutter motor is not moving in futura auto. motor changed . now machine is working fine. Media_1 RESOLVED 2022-12-22 11:48:24    
473 63A2FC6095DF6 PAZHANIMUTHU B 6321CE83971E8 Key Point LOCK SMITH kanchipuram-631502 TECHNICAL Swift plus
1110110561583		 Carriage Moment Issues Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2022-12-21 18:00:24    
474 63A288DE9064F VIVEKANAND KUMAR K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 TECHNICAL SWIFT PLUS
1110110483342		 REMARK - CARRIAGE NOT WORKING PROPERLY NAME - SANDEEP CAR ACCESSORIES MOBILE - +91 98711 19652 calibartion done now machine is working fine . Media_1
Media_2 		RESOLVED 2022-12-21 09:47:34    
475 639B14E280BF0 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110712886		 Machine's carriage not moving Machine servicing done . Media_1
Media_2 		RESOLVED 2022-12-15 18:06:50    
476 6399AF7CB969B VIVEKANAND KUMAR 63105712E89F7 satbeer Singh ahuja LOCK SMITH GWALIOR -474001 GENERAL NORMAL QUERY
Dear sir 22-23/1DM/036817 29/11/22 D850200ZB MAC. FUTURA AUTO was delivered on 3rd dec and this machine was installed by me( vivekanand Kumar).there is no CALEBRATION keys are available in the toolbox. SL.NO. - 1110110456612 request you to please arrange for the same. The customer has received the Calibration Keys Media_1 RESOLVED 2022-12-14 16:41:55    
477 6398554952FCF A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL NORMAL QUERY
t7365 blade size different. The customer can sell out this material from their end. -as confirmed by Avinash ojha. Media_1 RESOLVED 2022-12-13 16:04:49    
478 63984E568E900 5FAD27890A537 prithvi LOCK SMITH Jodhpur-342003 TECHNICAL Futura Auto
1110110183532		 machine updates are not opening Machine was updated and now working fine . Media_1 RESOLVED 2022-12-13 15:35:10    
479 6397146121C3D C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL
Empty pouch recvied in T7419 Dear Sir, Thanks for your feedback we are improving our packing process based on your feedback/comment. Media_1 RESOLVED 2022-12-12 17:15:37    
480 638DDA4B76694 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 LOGISTICS TOD & ORC
I didn't receive some items and some query in my bill Bill no - 22-23/1DM/036751 I didn't receive T7328 250pcs T7109 I didn't receive 50pcs which was mention in the bill And I received extra 50pcs of T7263 Dear Sir, The CRN of amounting Rs. 4,199.00/- has been issued against this customer complaint vides the JV no. 3112/JOUR/JV1458 Dt. 31/12/2022 RESOLVED 2022-12-05 17:17:23    
481 638CA92DAAE9C RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto not getting update to latest version S.K Lock : +91 78798 22115 Machine was update and now working fine . Media_1 RESOLVED 2022-12-04 19:35:33    
482 6386FC7A68879 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
NOT OUR ORDER Dear Sir, As we checked and found that these keys order, we had received from your end. Since we didnt get confirmation regarding canceling these orders, the material was billed and dispatched to you. - same as we communicated to you earlier in the group To avoid any further confusion on it, you are requested to give your acknowledgments to us at every month's end for the pending order process. Media_1
Media_3 		RESOLVED 2022-11-30 12:17:22    
483 63845BE7D34D4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
1. 7273 - 300nos 2. 7333 - 20nos 3. 7335 - 500nos 4. 8005 - 500nos 5. 7299 - 1050nos these items are not against our order please approve for returning these items Dear Sir, As we checked and found that these keys order, we had received from your end. Since we didnt get confirmation regarding canceling these orders, the material was billed and dispatched to you. - same as we communicated to you earlier in the group To avoid any further confusion on it, you are requested to give your acknowledgments to us at every month's end for the pending order process. RESOLVED 2022-11-28 12:27:43    
484 6381BCE8A1594 6381BAEB339D8 chandan LOCK SMITH jogbani -854328 GENERAL NORMAL QUERY
lackset The customer has withdrawn his query RESOLVED 2022-11-26 12:44:48    
485 638066F4186A9 RISHANT BHATIA N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 COMMERCIALS SALES RETURN
Bolero Precoded ID47 not working properly. So 500 pcs to be returned. 2 pcs has already been sent for testing Dear Sir, As we examine and found that the transponder is Precoded and can work with Mahindra XUV 500. So, please use it in Mahindra XUV 500. For the time being, well not take it back as a sales return. In the future, If you feel any issue regarding this then you can re-open this same complaint. Or either can enroll the new complaint. Thanks, RESOLVED 2022-11-25 12:25:48    
486 63806015BA724 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
450pc Id 47 not working please return this product. Dear Sir, As we examine and found that the transponder is Precoded and can work with Mahindra XUV 500. So, please use it in Mahindra XUV 500. For the time being, well not take it back as a sales return. In the future, If you feel any issue regarding this then you can re-open this same complaint. Or either can enroll the new complaint. Thanks, RESOLVED 2022-11-25 11:56:29    
487 637DF7E9AF33B A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
sn 2221. tata punch key is not cutting properly in furuta auto please check and update Update of Tata Nexon came in program version 3.42.0. Now this card is working perfectly . Media_1 RESOLVED 2022-11-23 16:07:29    
488 637DD437DDE69 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL Suzuki Access 125
T7263		 Cap removing issue The customer has liquidate his entire stock of this key in market --as confirmed by Mr. Abishake PS on 04-Mar-23 RESOLVED 2022-11-23 13:35:11    
489 637CD31780AE2 62220BFB8C9FD dilip tanwani LOCK SMITH chittorgarh-312001 TECHNICAL futura light
1110111525577		 Tata Nexon key cutting issue please solve Update came , now key cutting of Tata nexon happening perfectly Media_1
Media_2
Media_3 		RESOLVED 2022-11-22 19:18:07    
490 637898DBB90CB SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL silca twister
11101110604464		 Dear sir, start button problem in twister machine it is free please rectify my problem. thank you Name - puneet add- chandigarh . Mob-8837766838 push button switched changed and now machine is working fine. RESOLVED 2022-11-19 14:20:35    
491 637841A36BE40 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL TVS XL NEW
T7291		 During cutting the key blade was teared Problem resolved . In new key you will not find any problem . Media_1 RESOLVED 2022-11-19 08:08:27    
492 63765994032D8 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SWIFT PLUS
1110110727330		 REMARK - MACHINE Isn't ABLE TO START General Trouble shooting done , now machine is working fine . Media_1
Media_2 		RESOLVED 2022-11-17 21:26:04    
493 63760D2F6A9FC RISHANT BHATIA LS01181 sai lock house sangrur LOCK SMITH hareri road, near mahavir chowk, sangrur-148001 GENERAL
Recieved 400 pcs FOC Keys Short against purchase of 2 Twister Machines through Quba Keys Pending 400 pcs of FOC keys has directly dispatched to QUBA KEYS - Delhi. RESOLVED 2022-11-17 16:00:07    
494 6375EB9442043 6375EB3B77BFD Chandan Repairing Shop LOCK SMITH Jamshedpur-831017 GENERAL NORMAL QUERY
Sound kam kijiye App ka App Music is implemented as per company policy. If you wish to avoid this, please lower the volume of your handset. RESOLVED 2022-11-17 13:36:44    
495 6375CB4F4C3EA RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Only 150 FOC Keys recieved against Duo Base Machine sent to Goa Pending 150 pcs of FOC keys has directly dispatched to QUBA KEYS - Delhi. Media_1 RESOLVED 2022-11-17 11:19:03    
496 6374C9CC5F27E LS01174 Key duplicatiing centre LOCK SMITH Kolkata-700025 GENERAL NORMAL QUERY
Please Correct my name as Saurabh Sha. Also reduce the sound of Opening Music Your surname spelling has been corrected on the App. Please log out from the app, clear the app cache memory and do the login again. then you will see the correction on your app. And about the music, it is applied as per the company policy. Please decrease your handset volume if you want to avoid it. Media_1 RESOLVED 2022-11-16 17:00:20    
497 6374AF5CC50FD LS01338 Ismail lockers LOCK SMITH -700072 GENERAL
App Music Bondho Korun App Music is implemented as per company policy. If you wish to avoid this, please lower the volume of your handset. RESOLVED 2022-11-16 15:07:32    
498 63749B3AE29A7 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL QUALITY ISSUE
discover key 7017 ka raber toot raha hai. Dear Sir, The Sales Return Credit note has been issue and adjusted in your accounts vides the JV NO. 22-23/10001/2312/JOUR/JV595-96 (Amount 89,111.50) Media_1 RESOLVED 2022-11-16 13:41:38    
499 63738C7CD46E8 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS
key hanger is received. total 50 piece received but in 10 piece red bord is broken and 3 piece metal part broken Weve dispatched the broken item to the customer Media_1
Media_2 		RESOLVED 2022-11-15 18:26:28    
500 6371F99BA4F99 RISHANT BHATIA LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 TECHNICAL HARDWARE RELATED PROBLEM Twister
1110110620624		 KDU Switch not working Properly Troubleshooting done now machine is working fine . Media_1 RESOLVED 2022-11-14 13:47:31    
501 636F527F4B51B PAZHANIMUTHU B LS01447 Tejes Communication LOCK SMITH kalpetta-673121 TECHNICAL Futura auto
1110111359479		 New updates not Open Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-11-12 13:29:59    
502 636DCABF0ED0D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Swift Plus
11100110833109		 Carriage is free & Loud noise coming while operating the machine Machine servicing done .now machine is working fine. RESOLVED 2022-11-11 09:38:31    
503 636CAB4A2771A RISHANT BHATIA LS01176 Quality Lock centre LOCK SMITH -713102 TECHNICAL HARDWARE RELATED PROBLEM Swift Plus
1110110496175		 After starting the machine Fuse is going off Filter Plug changed . RESOLVED 2022-11-10 13:12:02    
504 636A5C3D78E85 60579F4C66D52 Tousif Dange LOCK SMITH Phaltan-415523 TECHNICAL
my silca futura machine are not working properly. when we cut the pulsar (minda key) 220 key then machine broke the cutter tvs Jupiter, suzuki wagonr/ alto not cute properly . machine's Lenovo tab speed slow and gleech Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-11-08 19:10:13    
505 6369FEC92A0CF RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS TOD & ORC
T7156 : 250 pcs short recieved Invoice No : 036238 The customer has been received this entire material - as confirmed by Mr. Rishant Bhatia. Media_1 RESOLVED 2022-11-08 12:31:29    
506 63676655CE84E R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL QUALITY ISSUE
remark dear sir we have received 7166 Nishan Micra without cap in the box against invoice no 33855 request you to please arrange for the same Dear Sir, we are not producing Nissan Micra Keys T7166 with/without cap. Media_1
Media_2 		RESOLVED 2022-11-06 13:16:29    
507 6366028F15332 Avinash Ojha P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 COMMERCIALS
Rate difference in Cka2 price, Invoice no-36066 Dear Sir, the price difference credit note of amounting Rs. 55,362.75/- has been issued against this customer complaint vides the JV no. 22-23/10001/1811/JOUR/JV314 Dt. 18-Nov-22 Media_1 RESOLVED 2022-11-05 11:58:31    
508 6364F5A1C40CD SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 LOGISTICS DELAY IN DELIVERY
Dear sir, my order bill to ship to from greater noida to gurgaon the material was expected date of delivery on 2nd nov. but still in transit sir please do need ful The customer has received this shipment on 10-Nov-22 Media_1 RESOLVED 2022-11-04 16:51:05    
509 6364F1EC5A1AE A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS CREDIT NOTE
i received key hanger is defeated condition We've dispatched the borken flex board again to the customer --confirmed by the marketing team. Media_1
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Media_4 		RESOLVED 2022-11-04 16:35:16    
510 6363891FA1999 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110164302		 Futura auto shows sw error. Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-11-03 14:55:51    
511 636265547DC0F Avinash Ojha Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 GENERAL
Invoice nom-036001 Magnetic order is under scheme wrong price is mentioned in invoice please correct. Dear Sir, As we had examined and find there was some billing software glitch due to which the problem had come. On generated invoice the Basic, GST, & NET values are correct. Evenly the given discount is also correct. Only thing is that, on Invoice in Discount (%) column, the offered discount % must be motioned instead of discount value. we have corrected the glitch and sharing with you the revised invoice copy for your reference. Please consider the same. Media_1 RESOLVED 2022-11-02 18:10:52    
512 6362141D74DA5 H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL NORMAL QUERY
Please attech out mail id to you system hmmkeyworld@gmail.com please send the following bill to our Gmail I'd 22-23/1DM/035796 The bill that we have recieved is not cleard this a photo copy bill not a clear bill The Customer email ID has been updated in EMS Media_1 RESOLVED 2022-11-02 12:24:21    
513 6360F5F5B8BA4 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
Material booked on 19th Oct & still not delivered in Rajkot, Estimated delivery date showing 2nd Nov'22 The shipment has delivered at the customer shop on 02-Nov-22 Media_1 RESOLVED 2022-11-01 16:03:25    
514 6360F54BB2A80 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL
D734963ZB D734963ZZCB D734963ZB D734963ZB 4 pcs flat cutter of duo supplied recently have complaints which was informed immediately to deepak. as per his advice we here by sending to company As discussed use only carbide cutter . RESOLVED 2022-11-01 16:00:35    
515 635BBC2C17246 RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL Futura Auto
01110110489634		 Customer is asking for Futura Auto Installation & Training through personal visit Machine installation and training done at customer shop. Media_1 RESOLVED 2022-10-28 16:55:32    
516 635BA24F4BEB9 S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
Ordered D934597ZR for Duo Machine ,but received the part which is not fitted in the machine.The size is quite bigger than the required one . As discussed use duo plus bit key clamp instead of duo base . Media_1
Media_2 		RESOLVED 2022-10-28 15:05:11    
517 635AAF720BD26 5FAE411BE23E6 sanal LOCK SMITH manjeri-676122 GENERAL
how to connect sales team Dear Sir, There is our Area Sales Manager in Kerala City Mr. Pazhanimuthu B 9843265265. Please contact with them for your further query RESOLVED 2022-10-27 21:48:58    
518 6353E165A6442 N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL
T7076-ford fiesta 100pcs. was not in order but recived and billed for the same.so want to return it.. The customer can sell out this material from their end. -as confirmed by Avinash ojha. Media_1
Media_2 		RESOLVED 2022-10-22 17:56:13    
519 6352873252F29 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
Estimated Delivery time was 19th Oct but still not delivered. The shipment has delivered at the customer shop on 01-Nov-22 Media_1
Media_2 		RESOLVED 2022-10-21 17:19:06    
520 63522026B3B4B SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL futura auto
1110110482123		 both tracer broken while decoding the key As i discussed please buy tracer from dealer end and call us for the calibration . Media_1
Media_2 		RESOLVED 2022-10-21 09:59:26    
521 63516084A858E VIVEKANAND KUMAR 6255656D76D1B RAVI LOCK SMITH PATNA-800003 LOGISTICS DELAY IN DELIVERY
Dear sir, There is a consignment for pendra which has to be delivered on 20th but still not delivered request you to please do needful. INVOICE NUMBER - 22-23/1DM/035643 DOCKET - 813072606 The shipment has delivered at the customer shop on 15-Oct-22. Media_1 RESOLVED 2022-10-20 20:21:48    
522 6350BDE362F53 A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
TCI Docket number 813073096 Expected delivery date is tomorrow but consignment not even reached Nalmangala hub The shipment has delivered at the customer shop on 26-Oct-22 RESOLVED 2022-10-20 08:47:55    
523 6350BD55662B7 A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
TCI Docket number 813072595 Expected delivery date is today but consignment not even reached Nalmangala hub The shipment has delivered at the customer shop on 26-Oct-22 RESOLVED 2022-10-20 08:45:33    
524 6350BD0125D26 A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
TCI tracking number 813072470 expected delivery date was 19th of tis month But consignment not received in Nalmangala hub from 16th of this month The shipment has delivered at the customer shop on 26-Oct-22 RESOLVED 2022-10-20 08:44:09    
525 635001EC446E3 A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
Docket Number 813072293 expected delivery date was 18th this month.But 3 days @ Nalmangala hub no movement The shipment has delivered at the customer shop on 26-Oct-22 RESOLVED 2022-10-19 19:25:56    
526 634FDA03416DB VIVEKANAND KUMAR 628E0728EC752 amit LOCK SMITH chhatarpur -471001 TECHNICAL HARDWARE RELATED PROBLEM FLASH 008
1110110895299		 DEAR SIR, THERE IS SOME CHARGING ISSUE WITH THIS MACHINE IS ALREADY STOPPING WHEN CUTTING THE KEY Battery changed , now machine is working fine . Media_1 RESOLVED 2022-10-19 16:35:39    
527 634C110139F36 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
invoice number is 035503 invoice date is 7/10/22 Part number CHON78P and T7191 billing price is 28+GST. Actual price is 25.5+GST so kindly check my bill and rectified. Dear Sir, Earlier, the order was kept on its regular price 28+GST. So, we were considering the same and doing the billing. Later the keys were offered on discount and the offered price was 25.5+gst. Based on your request, we are giving you the offered discount. Now further we will bill it at 25.5+GST till the time of scheme expired Media_1 RESOLVED 2022-10-16 19:41:13    
528 63495C3C3A750 5FACEB569775D NewGen CarCare LOCK SMITH Deoria-274001 TECHNICAL
1- Hi, minda silca team I have futura auto which hava comming noise while cutting key. 2-while cutting key yellow light glowing. 3- some time while cutting key automatically getting error and did not complete cutting Machine was updated and now machine is working fine . RESOLVED 2022-10-14 18:25:24    
529 634916563370B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
TCI tracking number 814153734 consignment should have been received by 6th of this month But still not received The shipment has delivered at the customer shop on 15-Oct-22. RESOLVED 2022-10-14 13:27:10    
530 6347F38C1757D Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110917632		 Optical sencer error No response i am getting from your side for resolving this complaint . If you need further support please raise another complaint . RESOLVED 2022-10-13 16:46:28    
531 63468DDF727B7 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
Tracking number 814154423 I had booked flash machine for Shillong but the machine has reached Siliguri Kindly solve this problem soon as possible Machine has picked by the customer from Shillong hub on 14-Nov-22. Signed POD attached Media_1 RESOLVED 2022-10-12 15:20:23    
532 63465E7F611D1 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Sir, We have received 1263Z-071 Transponder Texas for 1263-524pcs. against Invoice No. 22-23/1DM/035386 dt-29-Sep-22. This material is used. many cuts and scratches on transponder. We have received 522pcs against 524. This is requested to you please confirm us to return this transponder. Thank you Paramvir Dear Sir, the Sales return credit note of amounting Rs. 64,875.00/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV537 Dt. 21-Nov-22 Media_1 RESOLVED 2022-10-12 11:58:15    
533 63464DB7C2257 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS DELAY IN DELIVERY
Dear Sir, We have paid extra transport charges ?100 per box due to Trackon Courier not provide material at our premises. Trackon courier send material by transport from Rishikesh to Chamba and transport company charge ?100 per box from us. So this is request to you, please bear the extra charges or arrange door delivery. Thank you, Paramvir Dear Sir, As earlier we informed you that the area where you are located is ODA for our both (TCI or Trackon) service provider. Due to which they are not able to deliver any shipment at your shop. So, whatever cost you have paid to pick the shipment from last hub to till your location. The same cost well pay to you in form of credit note. Hence you are requested to, please collect all the extra money paid bill from the existing service provider and share it with us. So that we can proceed the same. Further, we are starting to deliver all the shipment through Delhivery courier. Now onward you will get the shipment at your shop by this faculty. Media_1
Media_2 		RESOLVED 2022-10-12 10:46:39    
534 63452624D608B VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL swift plus
1110111360000		 REMARK - MACHINE IS NOT ABLE TO CUT Keys PROPERLY Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-10-11 13:45:32    
535 63452215E3439 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS DELAY IN DELIVERY
POP material not recieved yet The shipment has delivered at the customer shop on 17-Oct-22. Media_1 RESOLVED 2022-10-11 13:28:13    
536 634402FB173A4 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL DUO LITE
1110110856634		 Clamp not Hold the key perfectly General trouble shooting done and problem resolved . Now machine is working fine . Media_1 RESOLVED 2022-10-10 17:03:15    
537 634402AEB1A02 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Flash Mobile
1110110931157		 Power came but motor not rotate Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-10-10 17:01:58    
538 6343ECA5ABC56 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110726012		 Dear sir, my machine is showing red light ,this is new machine please replace the machine . thank you Machine servicing done . Media_1 RESOLVED 2022-10-10 15:27:57    
539 63416D5BBDA51 Avinash Ojha J048 JUSTAUTO SOLUTIONS LLP INSTITUTIONAL A - 105, GANESH MERDIAN, OPP. KARGIL PETROL PUMP, S.G. HIGHWAY, AHMEDABAD, GUJARAT - 380060-380060 LOGISTICS DELAY IN DELIVERY
Doc detal-814152183 Not reached yet The shipment has delivered at the customer shop on 11-Sep-22. RESOLVED 2022-10-08 18:00:19    
540 633FED6C8F677 Avinash Ojha P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 LOGISTICS DELAY IN DELIVERY
Doc nom-814154110 Not delivered yet plz do the needfull The shipment has been delivered on 08-Oct-22 RESOLVED 2022-10-07 14:42:12    
541 633EB9C27151C Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110533382		 Not register show Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-10-06 16:49:30    
542 633EA70B1B88D K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 COMMERCIALS
wrong part code supplied as it was wrongly mentioned in Silca App Dear Sir, the Sales return credit note of amounting Rs. 1,020.60/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV514 Dt. 21-Nov-22 Media_1
Media_2
Media_3 		RESOLVED 2022-10-06 15:29:39    
543 633831EAD7C2F 632573C639FBA Hatim Hunaid LOCK SMITH Jaora-457226 TECHNICAL Silca Futura Auto
01110110560043		 while decoding using the copy vehicle key feature.. it should show the bitting details.. instead it direct us to the cut the key without showing bitting details.. pls update TVS sports n victor data to cut keys in lost case Dear Sir, please cut in ntroq and code series will update later . RESOLVED 2022-10-01 17:56:18    
544 633814FA81808 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM DUO BASE
1110110603146		 Dear sir, there is KCM duo base power plug is not working. kcm is under warranty request you to please arrange. Filter plug changed now machine is working fine. Media_1 RESOLVED 2022-10-01 15:52:50    
545 63380610D7457 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL TWISTER
1110110181910		 Dear sir there is a KCM came in comapany for repairing purpose with power cord and tracer. but customer didn't receive the same with machine. request you to please do needful. we will provide the power cable . RESOLVED 2022-10-01 14:49:12    
546 6338054BAD201 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS DELAY IN DELIVERY
Dear sir, There is KCM dispatched to ratlam against invoice 814153605 Expected delivery date Walt 30th September but still not delivered request you to please do needful. The Shipment has been delivered at customer shop on 07-Oct-2022 Media_1 RESOLVED 2022-10-01 14:45:55    
547 6336C84039CD4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL
We had sold one 03R FORD ATTATCHMENT for THEJUS COMMUNICATION, KALPETTA. The keys cut using this clamp were not correct and according to the complaint Pazhanimuthu personally visited the shop and inform usnthe clamp is not correct & hence to return to the company. As per his advice we are returning the clamp to the company 03R Clamp serviced at H.O and send back to the customer . Media_1
Media_2 		RESOLVED 2022-09-30 16:13:12    
548 6336C080454FA PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Ford Clamp
ford		 Keys not fixing perfectly. 03R Clamp serviced at H.O and send back to the customer . RESOLVED 2022-09-30 15:40:08    
549 63369C655906C RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
Wrong Item(T7330) Recovered in box of T7332 Dear Sir, the Sales return credit note of amounting Rs. 288/- has been issued against this customer complaint vides the JV no. 22-23/10001/1811/JOUR/JV317 Dt. 21-Nov-22 Media_1
Media_2 		RESOLVED 2022-09-30 13:06:05    
550 63368B998AD4B I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM
futura auto me adepter ki kharab ho gaya hai. adapter provide kiya jay Limit switch position adjust and tablet reset done , Now machine is working fine . RESOLVED 2022-09-30 11:54:25    
551 6335779A28F45 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
tracking number 814153421 delivery date is 28 sep. but still not received kindly solve this problem The Shipment has been delivered on 04-Sep-22 RESOLVED 2022-09-29 16:16:50    
552 63354DF1CA584 A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS DELAY IN DELIVERY
docket number 814153012 material reached Salem yesterday early morning 2.31 as per tracking yesterday also not dispatched to Coimbatore today also still not forwarded from Salem tci both mobile numbers not pickin up from morning material is very urgent DUO PLUS Need it for my month end payment target The shipment has delivered at customer shop on 10-Oct-22 RESOLVED 2022-09-29 13:19:05    
553 63340D470B4CB R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 COMMERCIALS
Dear sir , As discussed to deepak ji and shaurya one customer of gorakhpur name shubham tiwari wants to give futura Pro and fast copy as a sales returns because of company unable to update machine ,so kindly approve for the same and further no billing happens to this customer from my end. Thank you Dear Sir, the Sales return credit note of amounting Rs. 4,96,000/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV538 Dt. 21-Nov-22 RESOLVED 2022-09-28 14:30:55    
554 6332CBE7891A2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110939269		 Flash mobile machine power on/of switch not working after replacing new switch two times sn.no.1110110939269 Machine servicing done at H.O .now machine is working fine. Media_1 RESOLVED 2022-09-27 15:39:43    
555 632C25C1A364D A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL QUALITY ISSUE
T7208 bajaj discover blade but i don't recieved same blade i received different blade but same part number so kindly check details Dear Sir, the Sales return credit note of amounting Rs. 2,406.25/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV516 Dt. 21-Nov-22 Media_1
Media_2 		RESOLVED 2022-09-22 14:37:13    
556 632BFA4FE6E53 SHAURYA PRATAP SINGH LS00693 karan keys LOCK SMITH KARAN KEYS Shop no.42 D A V school market Govindpuri road Opp. R K Gupta hospital Near MADHU CHOWK Yamunanagar 135001 Mob no. +91 98969 50811-135001 TECHNICAL futura light
1110111525386		 not updating by new app also please provide cfu file for updaate We are trying to reach you but no response getting , Please let us know how we can help . Media_1 RESOLVED 2022-09-22 11:31:51    
557 6325435326379 PAZHANIMUTHU B S293 SREE DEVI LOCK & KEYS SILCA POINT 632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001 LOGISTICS TOD & ORC
DWB NO : 813485691 Already box oped when received the parcel then T-shirt , Cap and Cup missed then Clock also damaged. TCI faculty has not able to recover this lost material. So we have debited him for this lost/damaged material. and we have send a fresh POP material to them against this lost on NRC. Media_1
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Media_3 		RESOLVED 2022-09-17 09:17:31    
558 632454BFDB1D0 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110111359622		 MACHINE IS NOT TAKING UPDATE VIA TAB NOTE - CFU FILE REQUIRED FOR UPDATE Machine was updated and now machine is working fine . RESOLVED 2022-09-16 16:19:35    
559 632448190BE0E VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110111359622		 NAME - AV KEY SOLUTION,VKEEL MOBILE - 9350415356 REMARK - MACHINE NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-09-16 15:25:37    
560 6321C505D311D RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS DELAY IN DELIVERY
Estimated Delivery Date : 9-Sep-22 but material not delivered yet The Shipment has been delivered at customer shop on 15-Sep-22. POD attached for reference. Media_1 RESOLVED 2022-09-14 17:41:49    
561 6320856A81539 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110514510		 Adaptor issue Futura auto machine getting off due to adaptor issue Power adaptor changed and now machine working fine . Media_1
Media_2 		RESOLVED 2022-09-13 18:58:10    
562 631AFB8B64BCE LS01175 Raju lock Smith LOCK SMITH Kalighat -700026 TECHNICAL GENERAL TROUBLESHOOTING Swift Plus
11034589		 Need video for Carriage cleaning video updated on YouTube please check . Media_1 RESOLVED 2022-09-09 14:08:35    
563 631A1316561C0 RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS DELAY IN DELIVERY
Material Dispatched from 29th Aug'22 to 31st Aug'22 has not been delivered yet The shipment has been delivered at customer shop on 12-Sep-22 Media_1
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Media_4 		RESOLVED 2022-09-08 21:36:46    
564 6319CEEDABE6E 6319C0A7973A8 Ashok Gahlot LOCK SMITH pokhran-345021 TECHNICAL
provide video of machine registration in hindi audio Please visit your youtube channel for the video. RESOLVED 2022-09-08 16:45:57    
565 63183F86130F5 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 LOGISTICS DELAY IN DELIVERY
material still not delivered as expected delivery date is 6-9-2022 The shipment has delivered at the customer shop on 10-Sep-22. Media_1 RESOLVED 2022-09-07 12:21:50    
566 6318337C04E19 VIVEKANAND KUMAR M234 MEENA LOCK SILCA POINT 103, DAYANAND NAGAR, A.P.J. ABDUL KALAM ROAD, NEAR XMLA TULSIDAS, RAI CHANDANI RESIDANCY, GONDA, UTTAR PRADESH, 271001-271001 GENERAL NORMAL QUERY
DEAR SIR, CART OPTION IS NOT SHOWING FOR ORDER REQUEST YOU TO PLEASE DO NEEDFUL THANKS. The customer app is working fine now. Showing cart option in his app now Media_1 RESOLVED 2022-09-07 11:30:28    
567 63173D8F3B5D2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS DELAY IN DELIVERY
consignment is not Delivered as expected delivery date is 6-sep-2022 and tci express Nampally branch people asking dealer to collecting the material please take some action on tci express and please try to deliver material on urgent basis The shipment has been delivered at customer shop by 08-Sep-22 Media_1 RESOLVED 2022-09-06 18:01:11    
568 631583E0DEEAB Kuldeep Kumar A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS CREDIT NOTE
Dear Sir, this is to inform you that, we have received EKCM (Futura Auto)without pallets against the docket number 813485050. Due to this, the machine got damaged during the transit. earlier also, a few machines we received without pallets. please look into it and give us this solution. TCI faculty ensuring that it will happen ever again. if they will do it again we can issue a debit note for the same. Media_1
Media_2 		RESOLVED 2022-09-05 10:36:40    
569 6314932D17468 B085 BHARAT KEY MAKER SILCA POINT SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016 GENERAL NORMAL QUERY
Silca wire wears out very quickly I have kharab 4 wires Give training to the customer how to use the cable and how it keep safe after using Media_1 RESOLVED 2022-09-04 17:29:41    
570 6311A5046233F RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS DELAY IN DELIVERY
Estimated Delivery Date :1Sep but material not delivered yet The shipment has reached at customer shop on 31-Aug-22. Media_1 RESOLVED 2022-09-02 12:09:00    
571 63118C7D912D1 PAZHANIMUTHU B 5FACFA0A2773E Kaja moideen KEY CUTTER trichy-620001 TECHNICAL FUTURA AUTO
1110110533313		 This is new machine. During the key cutting machine Automatically stop Machine servicing done and dispatched to the customer . Media_1
Media_2 		RESOLVED 2022-09-02 10:24:21    
572 631095E568A5C PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 LOGISTICS DELAY IN DELIVERY
TCI DOCKET NO : 813482596 Contact No : 81781 44289 Material reached at Chennai on 28th Afternoon but not delivery the material. last three day continuously follow the TCI Person bt they given wrong commitments so i was loosen my business. pls do needful The consignment has been delivered at the customer shop by 02-SEP-2022 Media_1 RESOLVED 2022-09-01 16:52:13    
573 630F3BABCCD0F Avinash Ojha Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110620266		 Machine is not start Rocker switch changed. Now machine is working fine and dispatched to the customer . Media_1
Media_2 		RESOLVED 2022-08-31 16:14:59    
574 630F030A75512 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
document number 813483451 arrived destination at 27 August but not delivered to customer yet! and not received call The consignment has been delivered at the customer shop by 02-SEP-2022 RESOLVED 2022-08-31 12:13:22    
575 6309A01334886 VIVEKANAND KUMAR C063 CHETAN VERMA DEALER C-31, SHOP NO.05, MECHANIC NAGAR, BHAMORI, OPP. JABALPUR MOTOR,�INDORE (M.P) 452010-452010 TECHNICAL HARDWARE RELATED PROBLEM TWISTER
1110110181910		 REMARK - MOTOR IS NOT WORKING Motor was changed and machine serviced , now machine is working fine . Media_1 RESOLVED 2022-08-27 10:09:47    
576 6308B06F07EDF Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110164319		 Need to subscription Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-08-26 17:07:19    
577 63076A5EAC401 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
silca remote is not proper work in Torq. please check and update soon.. Now remote is working fine . RESOLVED 2022-08-25 17:56:06    
578 6305CDEBAAE3A 6305CD55AD194 Sonu Pahwa LOCK SMITH patiala-147001 TECHNICAL Futura
1906541140509		 Dear sir, please provide me a vedio of update machine I am facing problem for updating the machine. Thank you video updated on YouTube please check . RESOLVED 2022-08-24 12:36:19    
579 6304EC11EF338 VIVEKANAND KUMAR 626529E4C8CB4 VISHNU LOCK SMITH AGRA-283126 TECHNICAL SWIFT PLUS
1110110713296		 REMARK - CARRIAGE IS NOT WORKING PROPERLY Carriage movement issue resolved . Now machine is working fine . RESOLVED 2022-08-23 20:32:41    
580 6304E461379A9 VIVEKANAND KUMAR K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, customer has received a wrong package. he got KCM invoice and instead of swift plus KCM he got some keys against invoice - DM/34268 The consignment has been delivered at the customer shop by 25-Aug-22 Media_1
Media_2 		RESOLVED 2022-08-23 19:59:53    
581 6304904E376B1 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
thankyou sir problem is solve All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved. RESOLVED 2022-08-23 14:01:10    
582 630473057EFE1 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
mera balance tha 4971 material aaya 1537 rs. baad me aaya 2681 rs. abhi balance hona chahiye 3218 rs. All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved RESOLVED 2022-08-23 11:56:13    
583 6304721C68DA2 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
???? ?????? ?? 4971 rs. ???????? ??? 1537 rs. ?? ???? ??? ??? 2681 rs. ?? ??? ??? 3218 rs. All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved Media_1
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Media_3 		RESOLVED 2022-08-23 11:52:20    
584 630313518AAC7 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359523		 Name- umrao singh. address- Mahendra garh ,harayana. machine prblm- card not showing for few sn no. my program version is 3.37 mob-8053586580 Machine was updated and now machine is working fine . RESOLVED 2022-08-22 10:55:37    
585 6301E5E9B51A6 6301E37A8A940 Dilpreet singh LOCK SMITH saharanpur -247001 TECHNICAL futura auto
1110110629184		 this is the new machine and it's create trouble to cut first laser cutting key i.e Scorpio new cutter provided to the customer . Media_1 RESOLVED 2022-08-21 13:29:37    
586 6300DC24B5193 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Material still not delivered The consignment has been delivered at the customer shop by 25-Aug-22 Media_1 RESOLVED 2022-08-20 18:35:40    
587 6300C410DBA38 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
2903/sale/sv8512 29/3/22 Dear Sir, please see the material details which was billed to you on 29-Mar-22 RESOLVED 2022-08-20 16:52:56    
588 6300C3607D963 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
2681 rs. ka material nahi mila The customer has received the entire material, confirmation give by the customer. Media_1 RESOLVED 2022-08-20 16:50:00    
589 6300B37FB7637 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please send me ledger Dear Sir, The updated ledger has been sent to you on your email ID's RESOLVED 2022-08-20 15:42:15    
590 62FF5EA846B9C RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS DELAY IN DELIVERY
Material Dispatched on 3rd Aug but not recieved till date The Shipment has been delivered on 24th Aug 2022 Media_1 RESOLVED 2022-08-19 15:28:00    
591 62FC9981F36D0 Avinash Ojha T080 THE KEY ZONE LOCK SMITH OPP. AMBLI BRTS STAND, BHOPAL ROAD, AMBLI, AHMEDABAD, 380058-380058 LOGISTICS MATERIAL NOT RECEIVED
doc nom-813478654 This material is bill on 31 july expected delivery date is 12 august till now no material is recieve The consignment has been delivered at the customer shop by 27-Aug-22 RESOLVED 2022-08-17 13:02:17    
592 62FC8F1C8E1AF K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 LOGISTICS TOD & ORC
We didn't receive 7268 1000/ pc in our recent order please note We only receive 7193 only The customer has received the entire material, confirmation give by the customer. Media_1
Media_2 		RESOLVED 2022-08-17 12:17:56    
593 62FA3BDBED013 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
docket number 813479811 delivery date is 12 August but parcel is not delivered yet today 15 August and not received my phone The consignment has been delivered at the customer shop by 17-Aug-22 Media_1
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Media_4 		RESOLVED 2022-08-15 17:58:11    
594 62F9F8166A205 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
hi sir/ Madam I am from pune I given the order of proximity key bmw 3 button 3 or 4 time Dear Sir, This material is not available to us for a long time due to which we are not able to fulfill your requirement. Due to some specific issue, our supplier is not able to produce it. we ordered them; we will supply them to you once we will get them from there. So, please wait for more days. RESOLVED 2022-08-15 13:09:02    
595 62F9F0D0328AF Avinash Ojha N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL NORMAL QUERY
wrong price add in bill Please check mension part nom T7167-200pc(wrong price-29.05+gst) CSZ23TE 20-100pc(Wrong price 57.67) Dear Sir, The Billed/Invoice Price is correct. There was some glitch in the app due to which prices were showing incorrect. Media_1 RESOLVED 2022-08-15 12:38:00    
596 62F9D74DA5BBA 5FAD43112D40B Imran Saudagar LOCK SMITH rewa-486001 GENERAL NORMAL QUERY
how I buy silca auto..?? The customer has withdrawal his query. RESOLVED 2022-08-15 10:49:09    
597 62F7697B51F7F 62F7677A361E9 md salman LOCK SMITH Jhunjhunu-333001 TECHNICAL futura auto
1110110182115		 update problem new update not working Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-08-13 14:36:03    
598 62F62DF9EFA3C M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 LOGISTICS TOD & ORC
Invoice no. 033850 Dt: 31.07.2022 Delivered on 08.08.2022 Total - 19 boxes Out of 19 boxes only 18 boxes are delivered We have mentioned this in there POD slip also Items received in short are:- HYN11CP - 25 7305 - 100 7377 - 200 7084 - 300 Please follow up with the transport people The customer has received the remaining material on 31-August-22 which has been confirmed by the customer. RESOLVED 2022-08-12 16:09:53    
599 62F614C4A0115 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 LOGISTICS
Consignment taking longer than expected delivery date Dear Srikanth, It is not taking a long time. As per the agreed TAT with TCI the AP region shipment will take 5 days from its booking date. it will be delivered in the next 2 days. So, please wait for more next 2 days if it will not be delivered then you can raise the complaint again. Media_1 RESOLVED 2022-08-12 14:22:20    
600 62F51573A467E Avinash Ojha Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS MATERIAL NOT RECEIVED
kcm is not reached,expected delivery date is 5th Aug Doc nom-813478610 The Shipment has been delivered on 12th Aug 2022 RESOLVED 2022-08-11 20:12:59    
601 62F3954105018 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 LOGISTICS MATERIAL NOT RECEIVED
Wrong material recieve at key shop The customer has received this shipment on 19-Sep-22 Media_1
Media_2 		RESOLVED 2022-08-10 16:53:45    
602 62F364A1BC27A A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Dear Minda silca team Apne jo futura mein new update diya hai jisme tvs Apache k bhi update hai jiska sn no hai 2255 wo bilkul bhi shi ni hai or ye complent maine phele bhi 3 se 4 bar ki hai lekin abhi tak is problem k koi solution ni mila hai ese to to chabi bnate hai or wo roz khrab hoti hai or esa humara nukshan hota hai or maine khud ne kam se kam tvs Apache ki 15key khrab kr de hogi aaj bhi banayi wo bhi ni lgi jiska key number hai 16249 Apache update came , now key is cutting perfectly . Media_1
Media_2 		RESOLVED 2022-08-10 13:26:17    
603 62F0DBC951DD3 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS TOD & ORC
A15003DLZ. 100P. KAM NIKLA HAI. The Credit note has been issued against this 100 pcs shortage of A15003DLZ - KEY MOULDED (HERO SPLENDOR LH) vides JV no 22-23/10001/2608/JOUR/JV775 Dt. 26-Aug-22 Media_1
Media_2 		RESOLVED 2022-08-08 15:17:53    
604 62F08FD145D9A SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS
Dear sir, My bill to ship to order for jharkhand is still not delivered in time . thank you The consignment has been delivered at the customer shop by 18-Aug-22 Media_1 RESOLVED 2022-08-08 09:53:45    
605 62EE36E300D2E VIVEKANAND KUMAR V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 LOGISTICS MATERIAL NOT RECEIVED
DEAR SIR THERE IS A CONSIGNMENT DOCKET (813478352) WHICH DELEVERY DATE WAS 3RD AUG AND IT IS STILL NOT DELIVERED REQUIRED YOU TO PLEASE DO NEEDFUL. The consignment has been delivered at the customer shop by 06-Aug-22 Media_1 RESOLVED 2022-08-06 15:09:46    
606 62ED4FF198288 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS MATERIAL NOT RECEIVED
Tracking details of choice locks shipment docket no 813070090 is showing wrong delivery station (Vijayawada) instead of *Hyderabad* The consignment has been delivered at the customer shop by 22-Aug-22 Media_1
Media_2 		RESOLVED 2022-08-05 22:44:25    
607 62ECAAC18B4F5 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
docket number 813478444 is expected delivery date is 3 August but today 5 August parcel is not delivered and today also show in transit. please solve this problem i face this problem is much time The Shipment has been delivered on 09th Aug 2022 RESOLVED 2022-08-05 10:59:37    
608 62EC8832C5080 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, With complaining so many time for the delivery for material I am not getting any response for your end I am still getting same issues for the material delivery I am losing so many opportunities from the mkt for taking order because of late material getting from company ,This is my pop material docket no. in this docket no. is shows expected delivery at 28 jul but still I am not getting material till now so please request you to solve my problem as soon as possible. Thank you The consignment has been delivered at the customer shop by 17-Aug-22 Media_1 RESOLVED 2022-08-05 08:32:10    
609 62EB8982B75B3 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110726128		 Machine getting back to off position when cutting the key Power adaptor sent.
Media_3 		RESOLVED 2022-08-04 14:25:30    
610 62E9689FACE1A 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 GENERAL NORMAL QUERY
Request for Ford clamp on basis to futura Auto customer. Futura machine billing and customer detail are as follows customer Name:- Shaikh Pashu contact:- 9420810128 Dear Sir, we already billed 1 pc of Ford Adaptor 03R clamp on a FOC basis and dispatch NEW S. P. SALES & SERVICE - NASIK customer. As Mr. Avinash had a discussion with you. He will pick up this Ford adapter from there and give it to you in the next 2-3 days on your next trip RESOLVED 2022-08-02 23:40:39    
611 62E958BDD90CF 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura Auto
1110110604327		 Futura Auto machine is not getting update, showing error while updating. kindly slove my issue immediately. Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-08-02 22:32:53    
612 62E8C95FE9EE3 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS TOD & ORC
75 pcs recieved less than invoiced quantity of 500pcs Invoice No : 033867 The Credit note has been issued against this 75 pcs shortage of AHU133RTE - KEY SHELL MARUTI SUZUKI WAGNOR vides JV no 22-23/10001/2608/JOUR/JV776 Dt. 26-Aug-22 Media_1 RESOLVED 2022-08-02 12:21:11    
613 62E8C84663855 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
Jo customer mobile flash kharidega usko 3000 ka chavi milega esa company ka commitment tha mene 2 machine sale ki to muje 6000 ka keys customer ko dena he or muje sirf passion pro ka 189 keys Discover ka 50keys ct100 ka 50 keys mila he. to ab customer ko keys kistaraha distribute karna he? Sir, On the purchase of 1 Flash Mobile machine, we were offered 300 pcs of Keys, not 3000/- rs. Keys. And as per account reconciliation, you had sold only 1 unit of Flash mobile vides the invoice no. 21-22/1DM/030527 Dt. 10-Mar-22. With reference to that, we have dispatched 250 pcs FOC keys (A15001FLZ Hero Passion Pro L @ 100 pcs, A15001FRZ Hero Passion Pro R @ 100 pcs, & T7023 Bajaj CT 100 @ 50pcs) to you and you have received it. Balance, 50 pcs of T7017 Bajaj Discover Keys, we had billed on 100% discount vides the invoice no. 22-23/1DM/033684 Dt. 26-Jul-22 and dispatched to you. So now, we have dispatched an entire 300 pcs of FOC keys to you against the 1 unit of Flash Mobile sale, that you can give to your customer. For the Second machine which you are proposing here was not covered under the schemes cause the schemes were over that movement. For further clarification, you can contact your respective sales Manager. Thanks, Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2022-08-02 12:16:30    
614 62E7AACBBF0F3 KC00125 singh KEY MAKER KEY CUTTER barola bus stand-231222 TECHNICAL
my silca twister Il machine heldel problem Ball bearing given to the customer , need to replace it . RESOLVED 2022-08-01 15:58:27    
615 62E4D8A7B946E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, My order of swift mac. and twister mac. which was dispatch from company on 19th July but it was still not delivered in my shop the status as shown pic is still transit this is request that the tci courier ia very delay so please rectify my problem as soon as possible. thank you The consignment has been delivered at the customer shop by Docket Delivered On 01-AUG-2022 Media_1 RESOLVED 2022-07-30 12:37:19    
616 62E362CD07FC6 MADDELA SRIKANTH S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 LOGISTICS MATERIAL NOT RECEIVED
Expected delivery date is 26-july-2022 but still material is not delivered The consignment has been delivered at the customer shop by Docket Delivered On 29-JUL-2022 Media_1 RESOLVED 2022-07-29 10:02:13    
617 62E25B7FAC829 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 TECHNICAL FUTURA
1110110024859		 REMARK - MACHINE BLOCKED Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-07-28 15:18:47    
618 62E251A5A033E VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110917762		 MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-07-28 14:36:45    
619 62E2180580CF2 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
Good morning ji we are informed three time that TVs 7291 old rejected goods 3rd time you have billed all reddy we informed so many time but no response from your side we difficult to send back goods to company. pl clarify The Credit note has been issued against this Sales Return of T7291 vides JV no 22-23/10001/2608/JOUR/JV771 Dt. 26-Aug-22 Media_1
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Media_3 		RESOLVED 2022-07-28 10:30:53    
620 62DFBCFCBED9A RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
Machine not delivered yet, Expected Delivery Date was 25th July'22. The Machine has been delivered to the customer on 26th July 2022 Media_1 RESOLVED 2022-07-26 15:37:56    
621 62DF90B80159D D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
T7291 is defective T7263 is also defective so i am sending it back to the company. The Credit note has been issued against this Sales Return of T7263 & T7291 vides JV no 22-23/10001/2608/JOUR/JV772 Dt. 26-Aug-22 RESOLVED 2022-07-26 12:29:03    
622 62DF67C3452C6 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
inv no 033272 dt. 09.07. sl. no.14 billed for part no 7267 has received with part no 7238 inside the box. Quantity 200 nos As discussed with Pazhanimuthu B, He confirmed that customers can sell out this material from their end.
Media_3 		RESOLVED 2022-07-26 09:34:19    
623 62DCB5BECF514 62A1E8473A468 Periasamy LOCK SMITH Gobichettipalayam-638452 TECHNICAL
Machine updated but not working supro key code Machine was updated and now in machine cards are opening. Media_1 RESOLVED 2022-07-24 08:30:14    
624 62D9395CCA7CD D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7192 key finishing ruber As per telephonic discussion with the customer (Suresh JI), the customer has confirmed that it will sell its material Media_1 RESOLVED 2022-07-21 17:02:44    
625 62D904AFDACD8 PAZHANIMUTHU B LS00612 Khameel Car Keys LOCK SMITH 191,MTH ROAD,-600050 TECHNICAL Keys
T7017		 Head came out from the Blade. Problem resolved in this key ,if you want please sale return this material and purchase the new key . Media_1 RESOLVED 2022-07-21 13:17:59    
626 62D8156941AEA RISHANT BHATIA R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS MATERIAL NOT RECEIVED
Futura Not delivered yet to EMI customer while showing delivery date 18-7-22 The Shipment is delivered on 02-AUG-2022 Media_1 RESOLVED 2022-07-20 20:17:05    
627 62D7CBCF92CD6 I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS
This is my 3rd Complaint for the same issue. GST officer have called us for the same. Mr rishant have witnessed and even talked with our accountant that what issues we are facing just because of the Negligence which Minda SILCA is doing from past 55 Days. i would again request you to please resolve this within this week. Required voucher details has been shared with the customer RESOLVED 2022-07-20 15:03:03    
628 62D5074533C72 VIKAL RANAWARE 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura auto
1110110604327		 Futura Auto Machine is not getting update, it's showing error while updating. kindly solve my issue immediately. Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-07-18 12:39:57    
629 62D2658CCFC53 RISHANT BHATIA P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS TOD & ORC
Maruti Immobliser billed 300 pcs in invoice but 96 pcs found in one box , 3 boxes recieved in total so 12 pcs recieved short in 300 pcs The customer has got his entire Qty (300pcs) of Maruti immobilizer. - As he confirmed. Media_1
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Media_3 		RESOLVED 2022-07-16 12:45:24    
630 62D149EB2B8C1 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 TECHNICAL FUTURA AUTO
1110110592068		 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-15 16:35:15    
631 62CFF5AA4D220 62AF0A0A36D1C vineet kumar kacher LOCK SMITH banda-210121 GENERAL NORMAL QUERY
yah Mal chahie Dear Sir, I discussed, please increase the Order Qty and place it. Media_1
Media_2 		RESOLVED 2022-07-14 16:23:30    
632 62CFB2BAB7443 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura pro
102198180703		 e key shop, goa, machine not showing cards Tab is billed from the company , For any other help please get touch with Your service engineer . Media_1
Media_2 		RESOLVED 2022-07-14 11:37:54    
633 62CF42FF2FECD I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS
This is my second compliant on same issue of Voucher details for FY'21-22 . Didnt got response in Minda group, no response on complaint in app. Please provide vocher details asap. Required voucher details has been shared with the customer RESOLVED 2022-07-14 03:41:11    
634 62CD5B8FC2108 VIVEKANAND KUMAR 5FAD385F502E9 hakeem LOCK SMITH Azamgarh -276140 TECHNICAL FUTURA AUTO
1110111359783		 REMARK - COPY BY ORIGINAL OPTION IS NOT DISPLAYING IN SILCA FUTURA APP MACHINE IS UPDATED 3.37.0 Machine features training given to the customer Media_1 RESOLVED 2022-07-12 17:01:27    
635 62CD1BF4F0044 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110514558		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-12 12:30:04    
636 62CBF73C3C341 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL FUTURA AUTO
1110110592037		 New Machine unable to connect Machine was updated and now machine is working fine . RESOLVED 2022-07-11 15:41:08    
637 62CBE6B013500 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS TOD & ORC
brush missing in twister machine box Dear Sir, The Twister II machine from the company does not come with the brush. It is also mentioned in the machine manual. please check it out the attached manual Media_1
Media_2 		RESOLVED 2022-07-11 14:30:32    
638 62CBA33C75C5F PAZHANIMUTHU B 5FACF1F49973F A. Shanksr LOCK SMITH Chennai -600092 TECHNICAL Futura Auto
1110110592075		 New machine not take direct updates. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-11 09:42:44    
639 62C7C40EB7AA5 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, I am facing this problem only for TCI express because one consignment of mine which is important for market this is delay from delivery date as shown in attached photo. please rectify my problem ASAP. THANK YOU The consignment has been delivered at the customer shop by 09-Jul-22 Media_1 RESOLVED 2022-07-08 11:13:42    
640 62C7C32B0DB6B Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
Material is not recieve yet.Delivery date is 4 july. The consignment has been delivered at the customer shop by 09-Jul-22 Media_1 RESOLVED 2022-07-08 11:09:55    
641 62C6F0D6D6029 I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS TOD & ORC
kindly share all voucher details of last financial year. Required voucher details has been shared with the customer RESOLVED 2022-07-07 20:12:30    
642 62C68F093FA88 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Futura Auto
1110111359721		 Machine is blocked and not taking Update Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-07 13:15:13    
643 62C58DA5357E7 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura pro
1906541180505		 In new update Tvs apachi not working software update came and now key is cutting perfectly . Media_1
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Media_4 		RESOLVED 2022-07-06 18:57:01    
644 62C55A8C6F41B Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110629108		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-06 15:19:00    
645 62C510712E61E PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL HARDWARE RELATED PROBLEM Duo base
1110110850861		 I purchased this machine 6 month before but now switch is not working SP60 switched send to the customer. Please change . Media_1 RESOLVED 2022-07-06 10:02:49    
646 62C298141B677 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110620235		 Futura not taking update. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-04 13:04:44    
647 62BDB3926EF5C MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
consignment not delivered (expected delivery date 29-06-2022) The consignment has been delivered at the customer shop by 01-Jul-22 Media_1 RESOLVED 2022-06-30 20:00:42    
648 62BAD6F8F047F SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110810124		 A To Z key maker. virat mandir, shadhol. mob-8516066196 machine prblm- machine not contact to futura after downloading updates and showing download entrupted Machine was updated and now machine is working fine . RESOLVED 2022-06-28 15:54:56    
649 62BAD3E7AD782 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110604297		 Jk key maker. mob-7000581855 machine problem- updation prblm showing download enterrupted and showing unaable to contact futura machine Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-06-28 15:41:51    
650 62BAAA5FBFFCB N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Team, We have received quality complaint in T7263 at customer end and also we have check the same key at our end and found the same problem. Pls check and resolve the issue. The Sales return credit note has been issued vides the JV no 2007/JOUR/JV358 of Amounting 61,251.20/- on Date 20/07/2022 Media_1
Media_2 		RESOLVED 2022-06-28 12:44:39    
651 62B959F335A35 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SWIFT PLUS
1110110834472		 NAME - AZAD MOBILE - +919953671758 REMARK - CARRIAGE NOT WORKING PROPERLY CALEBRATION ISSUE customer was not responding. RESOLVED 2022-06-27 12:49:15    
652 62B716B06C5CD A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 GENERAL NORMAL QUERY
sir this is wholesale price 1322+gst retail price this cuuttet 1454 +gst Dear Sir, Thanks for your feedback. we are correcting the spare part code and price on the app. You will get the final and correct data on app tomorrow by 27th Jun 2022 EOD positively. Media_1
Media_2 		RESOLVED 2022-06-25 19:37:44    
653 62B6CF1AA6A22 62B6CE6EBAF27 suhail LOCK SMITH Karnataka-571313 GENERAL
help me Dear Sir, Kindly update your Minda Silca app version. The current updated version is 21.0. After updating the app you can see the locksmith price on your app. RESOLVED 2022-06-25 14:32:18    
654 62B57D46AA55E M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
minda chavi cutting Nahi ho raha hai bachi mai hi spot ho raha machine Calibration of machine done , now machine is working fine. Media_1 RESOLVED 2022-06-24 14:30:54    
655 62B574D39468C 62B56940EFD8C md wassem LOCK SMITH jabalpur-482002 TECHNICAL FuTura
1906721070503		 machin me jupeter kating aage piche karti hai or aawaz bhut jada aati hai Training given on machine how to cut the Jupiter key . Media_1
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Media_4 		RESOLVED 2022-06-24 13:54:51    
656 62B2CA982751D C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 TECHNICAL HARDWARE RELATED PROBLEM swift plus
01110110563846		 swift plus delivered yesterday & today after unboxing we noticed that machine height adjustment lever stuck/Jam , so request you to check the problem in machine & resolve the problem as soon as possible Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-06-22 13:24:00    
657 62B1C188410FA Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL futura Auto
1110110604204		 show unable to connect machine. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-21 18:33:04    
658 62B1B7560137F RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS MATERIAL NOT RECEIVED
Delivery date is 21-6-22 but machine not delivered today The consignment has been delivered at the customer shop by 23-Jun-22 Media_1 RESOLVED 2022-06-21 17:49:33    
659 62AD775771492 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110712946		 Machine connected but show unable to connect. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-18 12:27:27    
660 62AD6DEC33F50 A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 LOGISTICS DELAY IN DELIVERY
TCI express ??? ???? ???? ?? ??? ?? ??????? 15/06/2022 ?? salem ???? ??? ?? ?? 18 ????? ?? ?? ??? ???? ??? ?? ??? ?? ??? ????? ??? Dear Sir, The Shipment has been delivered on 18-Jun-2022. RESOLVED 2022-06-18 11:47:16    
661 62AAD75E42A42 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110592990		 Machine connected but show unable to connect futura Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-16 12:40:22    
662 62A817BDE6352 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL HARDWARE RELATED PROBLEM Flash 008
01110110500599		 New Machine mein Current aa raha hai Machine servicing done .now machine is working fine. RESOLVED 2022-06-14 10:38:13    
663 62A74C0A54D70 62A74B41EED05 ibrahim khaleel LOCK SMITH bhatkal-581320 TECHNICAL
my futura machine is not updateing plz contact me Machine was updated and now machine is working fine . RESOLVED 2022-06-13 20:09:06    
664 62A309EBEEEA5 Avinash Ojha J048 JUSTAUTO SOLUTIONS LLP INSTITUTIONAL A - 105, GANESH MERDIAN, OPP. KARGIL PETROL PUMP, S.G. HIGHWAY, AHMEDABAD, GUJARAT - 380060-380060 TECHNICAL Futura Auto
1110110592051		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-10 14:37:55    
665 62A1F2D48172D Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 COMMERCIALS CREDIT NOTE
Dear Sir Recently, we have been experiencing problems with your Accounts Department. Accounting is not completed on time, and even when it is, it is not accurate I would like to raise some issues to highlight to you : - 1) We purchased five machines invoice number 22-23/1DM/031003)1, but the commission has not been adjusted in your ledger. 2) We purchased Duo and Flash on 6-4-22 invoice number 22-23/1DM/031086 but the commission has not been adjusted in your ledger. 3) 1 pcs Twister Ford clamp hold. 4) Please adjust amount when sending some key samples to Monga ji of Rihanat ji request. 5) Flash also holds one gift. 6) A payment of 5 lakh is also missing from the ledger from two months ago. 7) We also sold you a key cutting machine, but your payment is also delayed. As you can see, there are many issues, This is my request to you: Please check as soon as possible; the sooner the better. Thank you. Team Quba All the requested FOC material has been processed and details shared with the customer RESOLVED 2022-06-09 18:47:08    
666 62A1C5BC58DCA VIVEKANAND KUMAR KC00234 jubair auto electrical KEY CUTTER NAZIRPURA BAHRAICH - 271801-271801 TECHNICAL FUTURA AUTO
1110110183419		 REMARK - MACHINE IS NOT ABLE TO CUT KEYS PROPERLY Carbon brushed change ,now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-06-09 15:34:44    
667 62A1A04034D49 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister II
01110110181309		 Machine Over Cutting Blades & Carriage Movement not proper Contact No : +91 70657 72234 Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-06-09 12:54:48    
668 62A019B961DEA SHAURYA PRATAP SINGH KC00197 JIMMY LOCK & KEY HOUSE KEY CUTTER SHOP NO.3 VED MANDIR MARKET,DARESI GROUND,LUDHIANA -141008 TECHNICAL futura light
1110111525362.		 update is not taking, showing download interrupted Machine was updated and now machine is working fine . RESOLVED 2022-06-08 09:08:33    
669 629F411F1E23E 605B3323B9D60 Mohd Altafuddin LOCK SMITH bidar-585403 TECHNICAL fuchra auto
1110110899167		 sir please unlock my Machine it's a problem to update in machine so please unlock or clear my fault this updated system sir ..... Machine was updated and now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2022-06-07 17:44:23    
670 6298883F0A860 RISHANT BHATIA H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL NORMAL QUERY
Rs.5000 free keys against Twister not recieved. Invoice Attached Dear Sir, Since earlier we don't have any information or approval about it. So the order did not proceed/consider under the schemes. Request you to, please provide me the approval first for consideration in schemes. Media_1 RESOLVED 2022-06-02 15:21:59    
671 629877CB762D9 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
dear sir I am order 7017 dscover 300 pic only company send 1500 pic I am not order this keys 7017Ats colors keys Dear Sir, The Credit note has been issued against the Sales Return of KEY T7017-AST-50 of amount 2,294.00/- Journal Voucher no. 22-23/10001/1306/JOUR/JV78 Dt. 13-06-22. RESOLVED 2022-06-02 14:11:47    
672 6294CDE874CCD M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL QUALITY ISSUE
dear sir my order was 7017 discover keys but key was 7017 discover 5 colour Ast i dont want this keys Dear Sir, We have checked and found that, this Keys T7017-AST-50 @ 300 pcs ordered vide ID No.: M026/05-2022/1012 dated 23-05-2022 received from your side. Therefore, we processed it as a result of which this material was sent to you. First of all I would request you please try to sell it from the end. If you are unable to do so, you can request us for a refund. We will follow the same. Media_1
Media_2 		RESOLVED 2022-05-30 19:30:08    
673 6291D65AC7AEA SHAURYA PRATAP SINGH LS00606 Arora lock smiths LOCK SMITH copper road, crystal chowk, amritsar-143001 TECHNICAL Duo base
1110110713623		 Arora lock Smith address- crystal chowk, amritsar. machine problem- key slip in domestice clamp cutter side How to cut thick steam bit key video had been provided . please follow the same process. RESOLVED 2022-05-28 13:29:22    
674 6291C14C02A22 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS MATERIAL NOT RECEIVED
Machines Billed on 20-5-22 & still not delivered to customer Dear Sir, The Shipment has been delivered on 31-MAY-2022. as confirmed by the courier faculty. Please check and revert if you still not have received it. Media_1 RESOLVED 2022-05-28 11:59:31    
675 629088D181378 6290880267E6C mandeep LOCK SMITH ludhiana-141002 TECHNICAL swift plus
1110111655656		 carriage movement problem Machine servicing done .and dispatched from the company. RESOLVED 2022-05-27 13:46:17    
676 629033CF4F4DA A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
Sir My material Dear Sir, the order was rejected as it is not as per the Order MOQ. We are requested to please increase the order Qty and replace on the App for processing. Media_1 RESOLVED 2022-05-27 07:43:35    
677 628F42D181BB4 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS MATERIAL NOT RECEIVED
expected delivery date is 19-May-2022 but Still material not delivered Dear Sir, The Shipment has been delivered on 31-MAY-2022. as confirmed by the courier faculty. Please check and revert if you still not have received it. Media_1 RESOLVED 2022-05-26 14:35:21    
678 628E1FFF72ECB Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL POP MATERIAL
please send keys catalogue volume iii asap Dear Sir, The POP material has been dispatched to you from the company on 01-Jun-22. Kindly check and revert, if you still not have received it. RESOLVED 2022-05-25 17:54:31    
679 628E07AA6C2EC 628E0728EC752 amit LOCK SMITH chhatarpur -471001 TECHNICAL
machine update problum Futura lite Machine was updated and now machine is working fine . RESOLVED 2022-05-25 16:10:42    
680 628D03086F110 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS MATERIAL NOT RECEIVED
Machine booked on 19-5-22 for Kanpur bit still not delivered whereas delivery date is showing 23-5-22 The consignment has been delivered to the customer end by 28-May-22 Media_1 RESOLVED 2022-05-24 21:38:40    
681 628B30987F908 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t 7017 According to the discussion with the customer, the customer is able to sell this material Media_1 RESOLVED 2022-05-23 12:28:32    
682 6288C44D52956 RISHANT BHATIA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 LOGISTICS TOD & ORC
10pcs were found less in this packet of 50pcs as claimed by customer Dear Sir, After several reminder's and follow up we are not getting any response from your side. So, we are closing this complaint from our end. If still, you have any issues with it. So you can re-open this customer complaint from your side. Media_1 RESOLVED 2022-05-21 16:21:57    
683 628728171490C S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS MATERIAL NOT RECEIVED
Received wrong Material. Only Blank Plastic Pouches received. The customer has received the original shipment with full quantity -confirmation by the courier faculty and ASM Media_1
Media_2
Media_3 		RESOLVED 2022-05-20 11:03:11    
684 62833F898D40C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE keys
GL9R		 GL9R key profile complaint Dear Sir, The Credit note has been issued against the Sales Return of KEY TR-CGL9R 20 of amount 14,721.28/- Journal Voucher no. 22-23/10001/1406/JOUR/JV115 Dt. 14-06-22. Media_1 RESOLVED 2022-05-17 11:54:09    
685 62833B6CC4108 625A642B5CAD8 Arbaz Ali LOCK SMITH Kolkata-700017 TECHNICAL
updated problem Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-05-17 11:36:36    
686 627F4DB0B71A2 MADDELA SRIKANTH SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 LOGISTICS MATERIAL NOT RECEIVED
delay in Delivery expected delivery date is 10 may 2022 still not delivered The Shipment has delivered on 26-MAY-2022 Media_1 RESOLVED 2022-05-14 12:05:28    
687 627F385DEA3FC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL NORMAL QUERY
(confirmation letter) our futura lite emi customer from kurnool (Sk locks) has completed all his emi payment till Feb-22 no emi are pending from customer so please check this issue Okay Sir, we are issuing a credit note against this Futura 03R clamp billing. you will get this CRN by end of this month. Meanwhile, you are requested to please give your acknowledgement on Balance confirmation letter and submit to us urgently. Media_1 RESOLVED 2022-05-14 10:34:29    
688 627E1CC76111A K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 LOGISTICS TOD & ORC
7191 keys 500 pcs short nikla he The customer has recevied the entire material, confirmed and verified by Rishanth Bhaita Ji Media_1 RESOLVED 2022-05-13 14:24:31    
689 627BB681CA8BB PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 LOGISTICS MATERIAL NOT RECEIVED
Material reached on 7th May but not yet despatch The Shipment is delivered on 14-May-22 RESOLVED 2022-05-11 18:43:37    
690 6278D7CA0D545 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 COMMERCIALS SALES RETURN
I am not ordered this material Billed at 26 april. please return this material. Dear Sir, The Sales return Credit note of amonting Rs. 1,20,000/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV18, Dt. 06-Jun-22 ) Media_1 RESOLVED 2022-05-09 14:28:50    
691 62751F25CE42A 622DD50133C07 hukum LOCK SMITH indore -452001 TECHNICAL
bulb shot ho gaya hai As discussed need to change the bulb of the machine . Media_1
Media_2 		RESOLVED 2022-05-06 18:44:13    
692 62736CC82B55C M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
ACCESS 125 - T7163 BLADES COMING OUT Dear Sir, The Sales return Credit note of amonting Rs. 50,575/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV20, Dt. 06-Jun-22) Media_1 RESOLVED 2022-05-05 11:50:56    
693 626FE3631F1B4 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
dear minda.silca team swift plus machine send ki the wo 30/4/22 ko delivery honi the lekin wo abhi tak delivery ni hui hai. Dear Sir, Your shipment has delivered on 04-May-22 - as confirmed by the courier faculty. Media_1
Media_2 		RESOLVED 2022-05-02 19:27:55    
694 626F599C1018B 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL
Futura Update nahi ho raha hai bhai Machine was updated through cfu. file and now machine is working fine . Media_1 RESOLVED 2022-05-02 09:40:04    
695 626BB6A12085B A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
?? ?? ??? ?? ???? ?? ??? ?? Activa 5g keys not showing in app Dear Sir, Following are the part code of Activa 5G Keys which are already live on the app. Please check and place your order accordingly. T7276 - KEY HONDA ACTIVA 5G T7341 - KEY HONDA ACTIVA 5G WITHOUT MAGNET T7430 - KEY HONDA ACTIVA 5G Apart from this, if you are looking for any other Keys in Activa 5G. So, please share the same pictures. So that we can check those and will arrange for you. Media_1 RESOLVED 2022-04-29 15:27:53    
696 6269049F908BE 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL GENERAL TROUBLESHOOTING
Futura Update ho nahi raha hai Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-27 14:23:51    
697 6268F957C7107 6268D0ACE698A sunil LOCK SMITH balotra -344022 TECHNICAL Futura Auto
1110110024842		 futura latest update 3.35.1 not worki ng on my futura Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-27 13:35:43    
698 6268F858C7CEC 6268D0ACE698A sunil LOCK SMITH balotra -344022 TECHNICAL
futura latest update not working Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-27 13:31:28    
699 6268EAEC45ABF A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
docket number is 811584620 expected delivery date is 23 APR 2022. but parcel still not received. Dear Sir, the consignment has been delivered on 30-Apr-2022. as confirmed by the courier faculty. RESOLVED 2022-04-27 12:34:12    
700 6267BCEFA1E28 RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS MATERIAL NOT RECEIVED
Docket No : 811585224 shipped on 22-4-22 from Minda Silca has not reached our Office till 26th April 22. So please look into it. Dear Sir, the consignment has been delivered on 26-Apr-2022. Confirmed by the courier faculty. Material received signed POD attached herewith RESOLVED 2022-04-26 15:05:43    
701 6267BB74B9F06 Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110514589		 Cutter spindal is not moving Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-04-26 14:59:24    
702 62677E516D0EB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110514510		 unable to compete the update showing error connecting to machine but not connecting. Futura auto. s. no. 1110110514510 Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-26 10:38:33    
703 62677CC474E4B 5FADEAB28AD22 Narender Jangid LOCK SMITH Hanumangarh-335524 TECHNICAL
I have just updated my machine future auto, so it is not working properly. The key of Mahindra Bolero is not being made sir Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-26 10:31:56    
704 626687F513860 VIVEKANAND KUMAR KC00213 Salman tale REPAIRING CENTER KEY CUTTER near arbi MADRSA SAHARANPUR - 247001-247001 TECHNICAL FUTURA AUTO
1110110183297		 REMARK - NEW CARDS ARE NOT OPENING AFTER UPDATE Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-25 17:07:25    
705 626684E90ECCF VIVEKANAND KUMAR KC00163 dinesh auto electrician KEY CUTTER -224001 TECHNICAL FUTURA AUTO
1110110183242		 REMARK - NEW UPDATE CODES ARE NOT OPENING AFTER MACHINE UPDATE Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-25 16:54:25    
706 6266732557D60 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
We are informed that 600 pcs of assorted keys is enclosed in the consignment. But we have received only 350 pcs Closed Media_1 RESOLVED 2022-04-25 15:38:37    
707 626655C4B0405 605B3323B9D60 Mohd Altafuddin LOCK SMITH bidar-585403 TECHNICAL futura auto
1110110899167		 please unlock my machine Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-25 13:33:16    
708 62625199BFA06 VIKAL RANAWARE 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura auto
1110110604327		 New Machine installation Machine is not getting update from Tab To Machine. it's showing unable to connect Futura machine. kindly send the CFU file to update machine and installation of machine. Machine was updated and now machine is working fine ,Installation done .. Media_1
Media_2
Media_3 		RESOLVED 2022-04-22 12:26:25    
709 62623DF289D14 VIVEKANAND KUMAR KC00520 SAMEER COMPUTERIZED KEY EXT KEY CUTTER Add_A-3,1102 srishti road beside charms-58 -high street Raj nagar extn.-201304 TECHNICAL HARDWARE RELATED PROBLEM TWISTER //
1110110766582		 REMARK - MOTOR SWITCH IS NOT WORKING PROPERLY SP60 switched was working after troubleshooting. Now machine is working fine. Media_1 RESOLVED 2022-04-22 11:02:34    
710 6262388A16616 VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
Complaint regarding presetting of remotes/updates availability Dear sir, Scorpio new model - 10 to till vehicles are not being preset in apk ID - 46 AND 47 Toyota vehicle options not available for presetting 1.ETIOS - ID67 2. FORTUNER - G CHIP 3. INOVA ID 67 Your feedback has been taken , will try to bring the update that you mentioned . RESOLVED 2022-04-22 10:39:30    
711 62611166CEE4D MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL Futura auto
1110110963431		 futura auto Unable to download the update showing error serching for machine but unable to connect s.n.1110110963431 Machine was updated and now machine is working fine . Media_1
Media_3 		RESOLVED 2022-04-21 13:40:14    
712 625F77A668A7B 625F71D82E499 madhavan nair LOCK SMITH kasaragod-671123 TECHNICAL
how can open the transponder range Explained about SRP App about transponder checking . RESOLVED 2022-04-20 08:31:58    
713 625BB5013B85A Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110183433		 Show enabled Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-17 12:04:41    
714 6257E8D6321A4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
3 Nos Swift Plus - My order was against used machines exchange offer. Before placing order inhad taken confirmation from Mr. Pazhanimauthu But the invoice is at regular price. Request to issue a revised invoice or issue credit note Sir, We already gave the exchange discount against the give Swift Plus machines orders. You also can check the same vides the mentioned invoice numbers 22-23/1DM/031196 & 22-23/1DM/031197 Dated 11-Apr-2022 Media_1 RESOLVED 2022-04-14 14:56:46    
715 6257E834D537D M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice No. 031103 FLASH 008 - 3 Nos Received without key blanks of 200 each we are yet to receive key blanks for previous 8 FLASH machines which we have intimated in MSD GROUP Dear Sir, FOC material (200 pcs free Keys on purchase of Flash 008 per machine) is shipped from here on 13th April 2022. You will get it within 7-8 working days (maximum till 23rd April). If you do not receive it on the given date, then you can register your complaint about it again. Thanks. Media_1 RESOLVED 2022-04-14 14:54:04    
716 625675FBA73E7 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Package taking longer than the expected delivery date docket no.811537440 The expected date of delivery is 14th Apr 2022. So, please wait till that time. if it will not arrive at the EDD then please raise a complaint Media_1 RESOLVED 2022-04-13 12:34:27    
717 62566402D6D7B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
INV No. 17487 Dt. 29.01.2022 ALL 1000 KEY CHAINS ARE LIKE THIS. WE CANNOT GIVE THIS AS COMPLIMENT VALUE 11,520.00 I HAD RETURNED THIS 1100.00 PCS ON 25th SEP 2021 and was given credit note on 11.10.2021 Same materials are send back again WE CANNOT GIVE THIS AS COMPLIMENT. Please advise what to do Dear Sir, The Sales return Credit note of amonting Rs. 8,910/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV17, Dt. 06-Jun-22) Media_1 RESOLVED 2022-04-13 11:17:46    
718 625659EEBDBC8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
MATERIALS against INV No. 017541 Dt. 29 March 2022 ITEM - TR-C-IRH18 My order was only for 100 nos. 200 pcs is billed Kindly request to make arrangement for taking 100 pcs back Dear Sir, The Credit note has been issued against the Sales Return of excess billing of Remote @100 pcs of amount 55,460/- Journal Voucher no. 1805/JOUR/JV467 Dt. 20-05-22. RESOLVED 2022-04-13 10:34:46    
719 625659394EC6D M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Materials against INV No. 030962 dt 29.03.2022 was not placed from our end. Kindly request to arrange for sending this back Dear Sir, The Sales return Credit note of amonting Rs. 31,892/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV19, Dt. 06-Jun-22) RESOLVED 2022-04-13 10:31:45    
720 6253F295BC368 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
INV NO 17528 THIS IS RECEIVED IN DAMAGED AND SCATCHES. SO CUSTOMER HAS CANCELLED THE ORDER. KINDLY REQUEST TO MAKE THIS FIC OR WE SHALL SEND THIS BACK. WAITING FOR YOUR ADVICE 1 SILCA WORKSTATION HAS BEEN DISPATCHED TO THE CUSTOMER. Media_1 RESOLVED 2022-04-11 14:49:17    
721 625137B1AE110 61DD7F6F1063C mehraj LOCK SMITH deoghar -814112 TECHNICAL
respected sir. when we start the machine for key cutting so immediately message comes the machine is locked. to release it connect to the SILCA server. from a valid country and download an update. then we proceed for update. but the machine not update always error coming. then we talk on the phone with Avinash sir. about this problem as per Avinash sir we proceed but i did not find any solution please suggest me me in this case. Regards MEHRAJ mob 7992340411 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-09 13:07:21    
722 62500E940F878 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL HARDWARE RELATED PROBLEM
Dear sir, My futura machine is update suddenly after that update my machine broke the 3 cutter continuesly, we requested you please solve that problem contact no. 9826211879 Name - Manuj singhal Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-04-08 15:59:40    
723 624FF903E9533 VIVEKANAND KUMAR KC00582 KEY HOUSE KEY CUTTER INFRONT OF KTS SHOWROOM RAMA DEVI KANPUR-208007 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA AUTO
1110110727262		 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-08 14:27:39    
724 624FD3F3DA3DC SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359615		 jv automobiles, name- jai chand machine prblm- Download interrupted. machine serial no. -1110111359615 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-08 11:49:31    
725 624EBE87D5154 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM Swift plus machine
1110110180432		 Swift plus machine carriage jam issue s.no.1110110180432 Machine servicing done .and dispatched from the company. Media_1
Media_2 		RESOLVED 2022-04-07 16:05:51    
726 624E9D83B8CB6 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM flash mobile
1110110895374		 flash mobile machine having battery problem unable s.no.1110110895374 Machine servicing done .and dispatched from the company. Media_1
Media_2 		RESOLVED 2022-04-07 13:44:59    
727 624BFC427F166 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Swift plus machine
1110110189534		 Swift plus machine motor not working s.no.1110110189534 Motor wire has been changed .now machine is working fine. Media_1 RESOLVED 2022-04-05 13:52:26    
728 624BE5E98066A SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110514626		 amar motors, solan, HP New machine update problem. Dear deepak sir, please look at this prblm it's created very prblm in mkt Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-05 12:17:05    
729 624BE0CEBA048 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL NORMAL QUERY
Remote generate successful and match also successful but one problem comes if i press lock button car will be lock and i press unlock button car not unlock. if i press trunk button car will be unlock. so please solve this problem. Might be problem in matching the remote . Now you can match the remote it will work perfectly . Media_1
Media_2 		RESOLVED 2022-04-05 11:55:18    
730 624BC884930A7 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM SWIFT PLUS
1110110727330		 MAME - FUTURE KEY MAKER,DANISH MOBILE - +919643051477 REMARK - MACHINE IS NOT ABLE TO CUTTING KEY SOUND IN MOTOR Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-04-05 10:11:40    
731 624B18ED33F79 61DD7F6F1063C mehraj LOCK SMITH deoghar -814112 TECHNICAL futura auto
1110110963424		 Respected Sir. This is inform you to todays from 1 year we have purchased A FUTURA AUTO key cutting machine. but this machine always is the problem. key not correct cutting & key not decoding. we attached the photograph of the machine and attached the SERIAL NO -111011096344. i kindly request you to my should be solved as soon. Regards MOHAMMAD MHRAJ.. mob 7992340411 Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-04 21:42:29    
732 624839FE48CAB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
Key molding issue Dear Sir, we have re-molded the head of this Key like as before. Now this problem will not come. Media_1
Media_2 		RESOLVED 2022-04-02 17:26:46    
733 6247F24B388DE PAZHANIMUTHU B LS00767 Kalai Arts LOCK SMITH 133, A.R.COMPLEX, BUNGALOW STREET, EROAD ROAD, -637211 TECHNICAL Futura auto
1110110182269		 Mobile Tracer knob broken Tracer Knob has been sent to the dealer from company . Please change the knob . Media_1
Media_2 		RESOLVED 2022-04-02 12:20:51    
734 6247F079736EA PAZHANIMUTHU B 5FCF9AC710CDD E saravanan LOCK SMITH Vellore-632001 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110712893		 Tab automatically blank in 4 to 5 time in every day Tablet servicing done at service center .Now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-02 12:13:05    
735 6245B6E910F8C VIVEKANAND KUMAR KC00173 FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR KEY CUTTER HASAN MARKET, BADA GHOSIYANA, MANIKA ROAD, RAEBARELI - 229001-229001 TECHNICAL FUTURA AUTO
1110110183754		 REMARK - Machine is not taking update via tab. Machine was updated and now machine is working fine . RESOLVED 2022-03-31 19:42:57    
736 624426B416DA5 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359615		 jv auto mobiles, mandi( hp) card is not opening Card opening problem solved need to update the machine . Media_1
Media_2 		RESOLVED 2022-03-30 15:15:24    
737 6244170F74AA0 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS MATERIAL NOT RECEIVED
T8148 : 300pcs dint recieved in material delivered The customer has received the entire material Media_1 RESOLVED 2022-03-30 14:08:39    
738 6242F189D86C3 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, I am facing this problem many times as discussed also please look it very carefully customer facing an issues for late delivery, futura auto dispatch HO to shimla it's take 8 day for delivery as shown as picture. sir please rectify this problem as soon as possible. Dear Sir, the consignment has been delivered on 02-Apr-2022 -as I have got the confirmation from the courier faculty. Media_1 RESOLVED 2022-03-29 17:16:17    
739 6242A80B225C9 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL SKODA KEY
T7361		 Inv.No : 21-22/1DM/025809 Inv.Date : 15.09.21 Part code : 7361 comp : Profile issue Dear Sir, The Credit note has been issued against the Sales Return of SKODA KEY T7361 of amount 12,744/- Journal Voucher no. 1805/JOUR/JV467 Dt. 18-05-22. Media_1
Media_2 		RESOLVED 2022-03-29 12:02:43    
740 6242A7C112FB5 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110110917663		 hisar electronics, auto market hisar, mob. -9467742583 tata nexon key cutting wrong Manual correction done and now cutting happening perfectly . Media_1 RESOLVED 2022-03-29 12:01:29    
741 624198144578F SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura auto
1110110604297		 *washid khan *futura new machine not updating. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-28 16:42:20    
742 624155924F597 A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 TECHNICAL SOFTWARE RELATED PROBLEM futura
1900801990606		 tvs and new updates are not working , asking for update . but I have allready paid for update . please help. and machine is takes too much time to on and automatic disconnect while operating sometimes. Dear Sir, as discussed please get the subscription for year 2022 and all card will start opening after machine update . Media_1
Media_2
Media_3 		RESOLVED 2022-03-28 11:58:34    
743 623D7915899BB VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 LOGISTICS MATERIAL NOT RECEIVED
REMARK - Dear sir, there is a consignment docket (811533424) for varanasi to customer - Shankar lal Narayan das consignment delivery date was 17th March but still not delivered request you to please do needful Dear Sir, the consignement has been delivered on 26-Mar-2022 -as i have got the confirmation from the courier faculty. RESOLVED 2022-03-25 13:41:01    
744 623D621225BC4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
SIR THERE IS A STRONG COMPLAINTS FROM MARKET REGARDING POUCH PACKING. CUSTOMERS ARE NOT ABLE TO STORE THE MATERIAL & DISPOSE THE PLASTIC POUCHES. THEY ARE DEMANDING US TO REMOVE AND REPACK KEY IN BIXES AND SEND THEM. EVEM THE CONSIGNMENTS VOLUME ARE DOUBLED AND COURIER CHARGES ARE TOO HIGH TO CUSTOMERS BCOZ OF THIS PACKING. PLEASE NOTE AND REQUEST TO SEMD US THE MATERIAL AS BEFORE NORMAL BOX PACKING. WE ALSO FACE THE SAME PROBLEM OF STORING MATERIAL AND CONSUMING HUGE SPACE PLEASE REQUEST ONCE AGAIN TO DISPATCH THE MATERIAL ONLY IN BOX PACKING AS BEFORE. Dear Sir, As per the management discussion, they informed us that this is our new process which we will be continuing with it. We will not give any material in box packaging further which we introduce recently in pouch packaging. RESOLVED 2022-03-25 12:02:50    
745 623C48EE6C55D N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Futura Auto
1110110182351		 Tata Nexon Cutting not done properly by machine after updation. As per customer, he is facing many issue but no visit by any person of minda silca from first day. Please resolve the problem on priority. Customer Name- Sandeep Location - Churu, Rajasthan mob no-8107069670 After manual correction key cutting happening perfectly . Media_1 RESOLVED 2022-03-24 16:03:18    
746 623C3C19E43B6 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL
silca duo flat cuttur is size problem machin running free not a key cutting I cutter Use carbide cutter instead of HSS as when your are cutting iron keys then only carbide cutter will work . Media_1
Media_2 		RESOLVED 2022-03-24 15:08:33    
747 623AE0DB96D75 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
address profile Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same Media_1
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Media_4 		RESOLVED 2022-03-23 14:26:59    
748 623AB2558A7FC A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
my billing address 14/75 ZAMA MASJID MAYOR MILL KHALWA CIVIL LINES PARED KANPUR UTTAR PARDESH 208001 Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same RESOLVED 2022-03-23 11:08:29    
749 623AB16EDB906 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
change my billing address Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same RESOLVED 2022-03-23 11:04:38    
750 6238179160A46 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
008 mobile flash not delivered. Dear Sir, There was some mismatch in this address of the shipping party (Address was not mentioned and PIN code was incorrect) details of which you mentioned at the time of order placement and shared copy of invoice. Therefore, machine booking was not being done from here after the billing. Now since, we have received the revised customer challan copy from your side with correct address and pin code. So today this machine will be sent from here to the destination. RESOLVED 2022-03-21 11:43:37    
751 6237DC2AB6E33 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FLASH MOBILE
1110110895299		 NAME - SINGH KEY MAKER MOBILE - +918802941235 REMARK - BATTERY IS NOT CHARGING Charging Wire had been fixed . Now machine is taking the charging . Media_1
Media_2 		RESOLVED 2022-03-21 07:30:10    
752 623309B42766C PAZHANIMUTHU B LS00795 Sri Devi Lock and Key Shop LOCK SMITH TVM ROAD, KRISHNAN COIL-629001 TECHNICAL Futura Auto
1110110514596		 Registration having issue. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-17 15:43:08    
753 6231CCD48D15B SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL Futura auto
1110110998471		 harayana automobiles. harayana, mob-9812887833 Honda city decoding problem Need to check in both the sn.no. of Honda city . Media_1
Media_2 		RESOLVED 2022-03-16 17:11:08    
754 6231CABF90B6F SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359707		 Not decoding properly Please decode the after proper cleaning and set the key in clamp properly . Then it will decode perfectly . Media_1
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Media_3 		RESOLVED 2022-03-16 17:02:15    
755 62318B8C72F78 Vipindas C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
Invoice No 21-22/1DM/029680 Billed material T7268 400 Nos Material received T7291 400 Nos. Need to take sales return for the same , as this material already having quality issue... Dear Sir, The Credit note has been issued against the Sales Return of KEY T7260 of amount 13,306.27/- Journal Voucher no. 1805/JOUR/JV466 Dt. 18-05-22. Media_1 RESOLVED 2022-03-16 12:32:36    
756 62304945BF881 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL NORMAL QUERY
Dear sir 8349037884 your employee say they come Gwalior and update my futura but he will not come in Gwalior and there are two machine and they promise me they will give update but they will not updates my futura machines and we already pay the amount of two machine ?15104 as soon as pls resolve this issue Dear Sir, as discussed machine has been updated and new update also came swift and royal Enfield update also there . RESOLVED 2022-03-15 13:37:33    
757 6230342C8D565 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110182351		 NAME - MAMA BHANJA KEY POINT MOBILE - +918107069670 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-03-15 12:07:32    
758 622C4E8132668 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM Fututa auto
1110110963400		 *Amar motors shimla. Address-kachi ghati, shimla. Machine Problem- Updation problem as shown in pic. Machine was updated and now machine is working fine . RESOLVED 2022-03-12 13:10:49    
759 622C20DE93C67 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Good morning. sir we have requested so many time give price List pdf. but we still not received. every one asking. pdf of price List so pl take imidtly action vand send us pdf of price list Price list PDF format has been shared with the customer. RESOLVED 2022-03-12 09:56:06    
760 622B5C78B5A7A 620FD87FE1843 sk Shahjahan Badsha LOCK SMITH New Delhi-110005 GENERAL
i want to buy car flip Keyshells but i am unable to do that with this app. please suggest me or help me on buying products Dear Sir, The customer is asking for Honda & Hyundai Key Shell in the OEM logo. We are not having this OEM key shell in our range. once it will come into our stock we will give you it accordingly. RESOLVED 2022-03-11 19:58:08    
761 6229D5F605F7E PAZHANIMUTHU B 6173D5AAD1266 vinothkumar KEY CUTTER palladam-641664 LOGISTICS MATERIAL NOT RECEIVED
TCi docket No : 811530241 Material reached in chennai on 03.03.22 but still now not delivered. I am calling continuously but picking. and mobile no : 8178140371 this person speak very rudely. The Shipment has delivered on 12-Mar-2022 Media_1 RESOLVED 2022-03-10 16:11:58    
762 6229CF29EFFB4 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING
head is not proper fited,(7017) Key blade shape had been changed. now this problem has been resolved . Media_1 RESOLVED 2022-03-10 15:42:57    
763 6229C99196942 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110604365		 Serial number not update on server. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-10 15:19:05    
764 6229B22449DF1 PAZHANIMUTHU B 6173D5AAD1266 vinothkumar KEY CUTTER palladam-641664 LOGISTICS
Material reached in chennai on 3rd March bt still now not recd. The Shipment has delivered on 12-Mar-2022 Media_1 RESOLVED 2022-03-10 13:39:08    
765 6229991234F6C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Good morning. we don't have place in our shop. we don't have inough place. to keep. the meterials. comming in pouch packing. we request to you. to. send all the meterials. in box packing only. rqurds Deepak marketing Bangalore. okay sir, from now onwards we will send you box packaging material only. RESOLVED 2022-03-10 11:52:10    
766 6221B50464196 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7291 key complete Dear Sir, The Credit note has been issued against the Sales Return of KEY T7260 of amount 13,306.27/- Journal Voucher no. 1805/JOUR/JV466 Dt. 18-05-22. Media_1
Media_2 		RESOLVED 2022-03-04 12:13:16    
767 6220806C4C02C K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remote cable show error Need to change the Silca cable . Media_1
Media_2 		RESOLVED 2022-03-03 14:16:36    
768 6220534CA77E3 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
Kanpur UP technical support person mobile n. Dear Sir, Mr. VIVEKANAND (7355637097) is the Area in Incharge of Kanpur City. Please contact him for any kind of assistance. Mr. Deepak Kumar (8757972904) is our Technical Assistant you can call him also for any kind of Technical support. RESOLVED 2022-03-03 11:04:04    
769 621DCCB149506 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL DUO LITE
1110110618003		 NAME - SAI BABA LOCK REPAIRING HOUSE. MOBILE - +91 97959 51460 REMARK - CUTTER TEETH BROKEN WHILE DEMONSTRATION AT DEALER END Cutter is dispatched from company ,Please change the cutter. Media_1
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Media_3 		RESOLVED 2022-03-01 13:05:13    
770 621CB5EE743F9 SHAURYA PRATAP SINGH KC00197 JIMMY LOCK & KEY HOUSE KEY CUTTER SHOP NO.3 VED MANDIR MARKET,DARESI GROUND,LUDHIANA -141008 TECHNICAL SOFTWARE RELATED PROBLEM Futura light
1110111525362		 *Update error as shown in image. *Tablet hanging Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-28 17:15:50    
771 621C766425DDC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 update issue futura app not moving forward for update Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-28 12:44:44    
772 621C63D1B9513 SHAURYA PRATAP SINGH LS00608 public locker LOCK SMITH lahori gate, patiala-147001 TECHNICAL futura
1906541140509		 *Program version is 3.34 but did not open card in any sn no. which is coming last 5 to 6 months Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-28 11:25:29    
773 621B4729E1810 SHAURYA PRATAP SINGH LS00734 Dilwar lock repairing LOCK SMITH near hosiarpur bus stand, civil line-146001 TECHNICAL HARDWARE RELATED PROBLEM Futura light
1110111525881		 *Machine off while cutting the key. *Adaptor problem. Mob-9888159630 Need to change the power adaptor. RESOLVED 2022-02-27 15:10:57    
774 6219F179444F2 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS MATERIAL NOT RECEIVED
TCI : 811104486 EXPECTED DELIVERY - 23/02/2022 bt still now not yet recd The Shipment has delivered on 28-Feb-2022 Media_1 RESOLVED 2022-02-26 14:53:05    
775 6219EA5EA9597 VIVEKANAND KUMAR 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL SWIFT PLUS
1110110603146		 REMARK - MACHINE IS LYING WITH US FOR SEVEN DAYS CUSTOMER HAS Customer has paid difference amount of Twister as communicated SIR, REQUEST YOU TO PLEASE RESOLVE Twister II Machine given to customer in exchange of swift plus machine. Media_1 RESOLVED 2022-02-26 14:22:46    
776 6218839DB0808 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL HARDWARE RELATED PROBLEM twister
1110110713340		 Guru nanak sai meter work, jalandhar, machine problem-Main switch was damage SP60 switched send to the customer. Please change . Media_1 RESOLVED 2022-02-25 12:52:05    
777 62177E0FB3C05 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110183372		 NAME - SABBIR MOBILE - +91 94735 73389 REMARK - SOME CARDS ARE NOT OPENING AFTER UPDATE OF MACHINE Machine was updated and now cards are opening in the machine . RESOLVED 2022-02-24 18:16:07    
778 62177D625E3FA VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
111011359783		 REMARK - SOME CARD NOT OPENING AFTER MACHINE UPDATE Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-24 18:13:14    
779 62176C99BF639 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM DUO BASE
1110110629993		 NAME - HAKIM KEYS MOBILE - +917388459616 REMARK - MOTOR IS NOT WORKING PROPERLY Motor switch also not working properly customer was not responding. RESOLVED 2022-02-24 17:01:37    
780 6215FF25658FF 5FAE6C5D1B621 Salim Khan LOCK SMITH khargone-451001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110971009		 my machine is blocked due to update. and update process is not going above 0%. i am having issue using machine. please resolve my problem asap. thanks Machine was updated and now machine is working fine . Media_1
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Media_4 		RESOLVED 2022-02-23 15:02:21    
781 6214EA1B2D572 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL Futura Auto
1110111359646 		problem not solved. Calibration of machine done , now machine is working fine. RESOLVED 2022-02-22 19:20:19    
782 6214775EC724D PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110183518		 we are trying 3 to 4 times to Update of this machine but it is not taking update Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-02-22 11:10:46    
783 62134D8E5AB71 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359646 1110111359646		 My machine problem is not yet solved. Calibration of machine done , now machine is working fine. RESOLVED 2022-02-21 14:00:06    
784 62134D84D2E1A 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL Futura Auto
1110111359646 1110111359646		 My machine problem is not yet solved. Machine was updated and now machine is working fine . RESOLVED 2022-02-21 13:59:56    
785 620CA6B76B613 SHAURYA PRATAP SINGH LS00607 guru kirpa lock and key services LOCK SMITH bharat nagar, near bus stand, ludhiana-141001 TECHNICAL futura pro
1033801810701		 *Update problem, machine not opening Machine was updated and now machine is working fine . RESOLVED 2022-02-16 12:54:39    
786 620B6EC7684D0 6110E5199913E mohammad rizwan LOCK SMITH jaipur-302001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110182184		 1. Sometimes machine's calibration is automatically out.. 2. Machine is highly vibrating and sounds very loudly . 3. Machine's mobile tracer couldn't tracing the keys properly.. 4. Even after update,new functions aren't working. Calibration of machine done , now machine is working fine. Media_1
Media_2 		RESOLVED 2022-02-15 14:43:43    
787 620A5D434ABEC M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL
ak ???? mis Dear Sir, This Key T7334 - Mahindra Bolero comes in only 10 pcs per box as per the packaging std and catalogue. By mistake it has printed 20 pcs on the invoice. So, please consider it only as 10 pcs per box. Media_1 RESOLVED 2022-02-14 19:16:43    
788 62021D0E87481 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL HARDWARE RELATED PROBLEM
my futura Auto key cutting machin ultra key cutting key cutting nahi ho rahi he As we discussed and found the issue in power adaptor after running the machine with another power adaptor, Request you to please change the power adaptor.
Media_2 		RESOLVED 2022-02-08 13:04:38    
789 61FFC9AA30374 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA PRO
1027701190605		 REMARK - MASHINE IS NOT ABLE TO TAKE UPDATE VIA TAB NAME - RK KEY MAKER,RAJJAB ALI MOBILE - 9889340320 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-06 18:44:18    
790 61FE322828402 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110183297		 NAME - SALMAN TALE REPAIRING CENTER MOBILE - +917017675237 REMARK - MASHINE CUTTING NOT PROPER IN DIMPLE KEYS Dear Sir, as we found that you are using some local cutter in futura machine that's why you are facing problem in cutting the key , Use original silca cutter to avoid this type of issue. Media_1
Media_2 		RESOLVED 2022-02-05 13:45:36    
791 61FE31A80964C Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110963325		 Machine show bolcked Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-05 13:43:28    
792 61FCCD8153895 61C05C018ED1F Huzaif Mushtaq CAR ACCESSORY SHOP OWNER sopore-193201 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110712848		 Last month i found the tracer of machine broken. I ordered a new one and it arrived yesterday i.e 3rd of Feb 2022. Today i installed the new tracer and tried to decode ultra cut verna key. But when i lowered the sheild of machine tracer came down and on clam it didnt stopped and broke again. As we discussed please do the zero point calibration . Media_1
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Media_4 		RESOLVED 2022-02-04 12:23:53    
793 61F92BFEC4E29 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL QUALITY ISSUE
Mai na Nahi bolo tha a part number T7272 chavi mai na bolo tha opp side sir ji Dear Sir, we are sending you 750pcs of T7271 against of your 1000 pcs now vide the invoice no 21-22/1DM/029653 Dt. 05-Feb-22. You will be get this material in next 5-7 days as per the courier transit time.. . Media_1 RESOLVED 2022-02-01 18:17:58    
794 61F91C2AC49F7 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 GENERAL
Wrong material received inside the box. part number T7353 as per details it should be Moulded key i10 Left but in the box it is i20 new Right profile. Please check. it is done twice. Dear Sir, As per the uploaded catalog and other verification the part number T7353 MOULDED KEY HYUNDAI i10 LH is a LH profile key. and the picture you have shared with us that are also the same. T7354 MOULDED KEY HYUNDAI i10 RH is a RH profile keys. So, if you require RH profile key. Please place the order in T7354 part code for billing. Media_1
Media_2 		RESOLVED 2022-02-01 17:10:26    
795 61F90C3EA334B RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Base
01110110726715		 Customer Name : Pravin : 7530918839 Cutter speed is less in brand new machine We found that speed of the machine is 1400 rpm and it will not create any problem while cutting the key . Media_1
Media_2 		RESOLVED 2022-02-01 16:02:30    
796 61F4F536597FB U016 UNIQUE KEY MAKER LOCK SMITH P.NO- 139/3215, LAXMI NAGAR CHHAK, BHUBANESWAR -751006-751006 GENERAL QUALITY ISSUE
key qty 25 pic & Lock 10 pic Dear Sir, We have dispatched the remaining 15 pcs of Keycaps for T7335 - KEY MOULDED (MAHINDRA BOLERO JLINE) to you against Invoice no. 21-22/1SA/017312 Dated 18-Feb-2022 on a FOC basis. The material is also has been dispatched to you through the TCI Express courier vide Docket no. 1430573951. Thanks, Sales & Service Team Minda Silca Engineering Pvt. Ltd. Gr. Noida Media_1
Media_2 		RESOLVED 2022-01-29 13:35:10    
797 61F2EF57ACC7A 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I open the holesale business of minda products The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:45:35    
798 61F2EF1F4E615 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I get the delarship of minda The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:44:39    
799 61F2EEC95C025 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I order the tools and specific product The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:43:13    
800 61F1128A926A2 6169313CB3ECF umrao singh LOCK SMITH mahedar gharib haryana -123029 TECHNICAL SOFTWARE RELATED PROBLEM Banjara key mekar
1110111359523		 umrao singh banjara Machine was updated and now machine is working fine . RESOLVED 2022-01-26 14:51:14    
801 61EFB23B566B3 61EFB08154BBB Ashok Navade LOCK SMITH manvi-584123 TECHNICAL SOFTWARE RELATED PROBLEM Silva auto
1110110183365		 there is issue regarding key decoding . Machine was updated and now machine is working fine . RESOLVED 2022-01-25 13:48:03    
802 61EA3EFF66E9A 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL
my futura Auto key cutting machine have a problem please solve the problem with our team Need to change the power adaptor. Media_1 RESOLVED 2022-01-21 10:35:03    
803 61E979D9042E5 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 COMMERCIALS SALES RETURN
we have returned the update kit for wiper machine from kumar keys Delhi. kindly consider as sales return Dear Sir, The Sales Return amount will be compensation along with Key Hanger customer share. RESOLVED 2022-01-20 20:33:53    
804 61E9798275CE8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
we have returned futura pro machine couple of month back. kindly consider that as a sales return Dear Sir, The sales return credit notes of amounting Rs.4,00,000/- has been issued against Futura Pro machine vide the JV no (0902/JOUR/JV17) Dated 09-Feb-22. Now, complaint Token no (61E9798275CE8) has been closed. RESOLVED 2022-01-20 20:32:26    
805 61E8F1A20F50B D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7260 sticker rong in box packing Dear Sir, as discussed, we have dispatched 300 pcs of T7260 Key barcode to you on 23-Jan-22 through Trackon couriers for selling purpose. Media_1 RESOLVED 2022-01-20 10:52:42    
806 61E860DB2FF00 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359646		 Machine is not getting Updated Machine was updated and now machine is working fine . RESOLVED 2022-01-20 00:34:59    
807 61E147827845F RISHANT BHATIA R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Light
1110110917625		 Rinku Lock & Keys, Phagwara : 9646125305 Machine not getting On after custimer tried to update the machine yesterday. Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-01-14 15:20:58    
808 61DE6FED8D878 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Sir, Once again we have received wrong material. we have received 500 waganr blade against invoice no 028871 dt-07-01-22. As per invoice 500 pcs swift blade and swift blade sticker pasting on the pauch. In previously we have facing same issue in blades. Please look in the metter. Dear Sir, as discussed, we have dispatched 500 pcs of T7239 Key barcode to you on 18-Jan-22 through Trackon couriers for selling purpose. Please see attached docket details for tacking. Media_1 RESOLVED 2022-01-12 11:36:37    
809 61DD16020C6EA Avinash Ojha SP008 CITY LOCK SILCA POINT CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001 TECHNICAL HARDWARE RELATED PROBLEM Futura pro
1110111960248		 spindal broken Machine cutter shaft changed ,now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-11 11:00:42    
810 61DBEADCC001F Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL HARDWARE RELATED PROBLEM Duo base light
1110110691075		 Cutter is not open Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-10 13:44:20    
811 61DBCCAD57BCD 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL HARDWARE RELATED PROBLEM swift plus
1110111372461		 sir we are facing machine issue in Silca swift plus-motor not working... machine sr. no -1110111372461 need to change the motor of swift plus machine. Media_1 RESOLVED 2022-01-10 11:35:33    
812 61D6F99D6FEC6 61D555490A540 akash LOCK SMITH Mumbai-400104 TECHNICAL
hi this is Kishor key maker from Goregaon West Mumbai 400104 my silca futura auto machine stop working on the time of cutting key.unfourunately stop working not switch on machine Machine servicing done .now machine is working fine. RESOLVED 2022-01-06 19:45:57    
813 61D6C0B90D7AB PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL HARDWARE RELATED PROBLEM Swift plus
1110110834458		 we are facing issue of up and down motion. cutter shaft housing got damaged. Machine was called back in HO for service purpose. Servicing has been done. Machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-06 15:43:13    
814 61D691C38BC54 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL SOFTWARE RELATED PROBLEM
tvs Jupiter Bajaj pulsar keys are Cutting very deep they are not working Zero Point Calibration of machine done . Media_1 RESOLVED 2022-01-06 12:22:51    
815 61D58AF18A174 61D555490A540 akash LOCK SMITH Mumbai-400104 TECHNICAL HARDWARE RELATED PROBLEM Silca Futura auto
 Hi this is kishor key maker from Goregaon West Mumbai my silca futura auto machine stop working on the time cutting key. i don't know what happened with the machine unfortunately stopped working.kindly send some person to fix my machine problem . my self akash gupta.contact no.8108030121.address road no.2 jawahar nagar Goregaon West Mumbai 400104 opp.satguru hotel. Machine servicing done .now machine is working fine. RESOLVED 2022-01-05 17:41:29    
816 61D52367902FA VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL DUO
1110110603146		 NAME - SARDAR JI COMPUTERIZED CHABHI WALE, VISHNU MOBILE - +918141736485 PROBLEM - ELECTROMAGNETIC SWITCH IS NOT WORKING Electromagnetic switch changed , now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-05 10:19:43    
817 61D3DE26EF4F2 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura Light
1110111525812		 Key cut not perfectly Zero point calibration done . Now machine is working fine. Media_1
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Media_3 		RESOLVED 2022-01-04 11:11:58    
818 61D2CF9E74EC3 PAZHANIMUTHU B 61D2B30D8C9F9 SARAN KEYS LOCK SMITH Erode-638001 TECHNICAL HARDWARE RELATED PROBLEM Futura light
1110111525966		 Power not coming to Adaptor Power adaptor sent. Media_1
Media_2 		RESOLVED 2022-01-03 15:57:42    
819 61D15DEEE51F2 61B336A3CE02B Irfan patel LOCK SMITH pune-411034 TECHNICAL GENERAL TROUBLESHOOTING
aapka St creation offer Aaya per response Nahin de raha phone Nahin Utha Raha Aisa Kyon Diode bridge rectifier changed now machine is working fine. RESOLVED 2022-01-02 13:40:22    
820 61CF612C0DD0D 61C05C018ED1F Huzaif Mushtaq CAR ACCESSORY SHOP OWNER sopore-193201 TECHNICAL
1st of all happy new year to every one minda silca team ,i have started my new key business and i have discussed with your marketing and distributers that which which mechine i have to need yo set up my business,but every one said you take digital mechine futura auto it will help you always ,but recently keid , wegonar car come at my shop both customers ho back due to decoding problem in kwid and no update of wegonar new model ,now i request minda silca team to provide me a manual mechine ????i vill pay the amount in installments please Already your Area manager informed regarding this complaint. RESOLVED 2022-01-01 01:29:40    
821 61CC3EAA24B75 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110024712		 Rouble motors, kailash nagar, delhi, 110031, machine prblm-updating machine blocked. mob-9968193154 Machine was updated and now machine is working fine . RESOLVED 2021-12-29 16:25:38    
822 61CAFE0F1B464 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 GENERAL NORMAL QUERY
test test test resolved Media_1
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Media_4 		RESOLVED 2021-12-28 17:37:43    
823 61C808B811F5F A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL futura
1906541180505		 Dear Team minda silca, meri machine update k bad bahut sare keys glat cut kr rahi h,maine or Avinash ji ne machine ko 4 bar calibrate or factory reset kr k dekh lia,but kuch sudhar nahi h,please ise jaldi se jaldi solve kia jai mera 31 th dec ko update khatam ho jaiga, from arora's???? jodhpur Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-26 11:46:24    
824 61C56657A0C32 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110111525997		 Punjab lock house, hosiarpur machine prblm-updation Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-12-24 11:49:03    
825 61C565E88A01E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183563		 manhohar lock house hosiarpur, machine prblm-card not opening Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-12-24 11:47:12    
826 61C47A4FBC020 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL MACHINE CALL BACK Twister 2
01110110181668		 issue: sound coming from twister 2 machine after changing the motor still getting sound Machine details: Twister 2 S.no.01110110181668 Machine got serviced at company and sent back to the customer. Media_1
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Media_4 		RESOLVED 2021-12-23 19:01:59    
827 61C30C063C2C1 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
silica Dao left side camp was not work net the part D934597ZR solve the problem replace the part Key is holding in the clamp perfectly . Media_1
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Media_4 		RESOLVED 2021-12-22 16:59:10    
828 61C2E91097C74 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, I am facing big problem form courier service of our company material delivery was very poor in ludhiana, I check docket details it's shows delivered but material was not delivered in my shop when contact to tci person he is not responding I am attached the status of docket details but not deliver in my shop till now customer of futura auto is waiting in my shop he is from kashmir. sir request you to please see this problem it's my request please solve this problem as soon as possible. thank you Material Received by the customer on 22nd Dec 2021 at 3.45PM Media_1 RESOLVED 2021-12-22 14:30:00    
829 61C1944E8D436 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
my material Media_1 RESOLVED 2021-12-21 14:16:06    
830 61C04CB571881 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
?? please send all part with silca branding ???? required details share with the customer RESOLVED 2021-12-20 14:58:21    
831 61BDBD10C65AB M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
silica Dao cutter number D734963ZB is not good material bus he cut the keys get so hot and key was cut with the cutter when we cross-verified key was holding properly in the clamp. Media_1 RESOLVED 2021-12-18 16:20:56    
832 61BADB29B3CA6 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM futura
190654118050		 dear Minda silca team mujhe complaint kiye hue 4se5din ho gaye hai or abhi tak meri problem solved ni hui hai or Minda silca team se bat hui hai lekin 4din mein abhi tak mujhe koi satisfied wala solution ni mila hai or mein keys cut ni kr skta hun Hyundai Ki is wjha se mujhe bhot problem ho rahi hai Minda silca team se meri request hai ki jaldi se meri problem solved kre meri machine mein old version krta hun to keys perfect cut hoti hai or new version krte he glat cut hoti hai iska matlb clear hai ki software mein problem hai new version mein from navneet arora jodhpur Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2021-12-16 11:52:33    
833 61B85FF74FDDF 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL SILICA SWIFT PLUS
 I complaints so many times but no response or resolve my machine problem, I request to you please refund my money back, Dear Sir, From your end problem has be resolved but sill you facing the problem we have already communicated to you if you agree on the points please let us know . RESOLVED 2021-12-14 14:42:23    
834 61B709EC4FB4C MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL Matrix Slx
1196091101307		 Matrix Slx machine clamp issue customer request for new clamp Dear Sir, We having the clamp jaw in your stock please change the clamp jaw . Media_1
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Media_4 		RESOLVED 2021-12-13 14:23:00    
835 61B47883E0EDA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM
My machine is not cutting key properly after the update while when I am cutting the key in older version it's cutting perfectly please resolve my issue Now software has been updated. Machine is working fine Media_1 RESOLVED 2021-12-11 15:38:03    
836 61ADC7D6F043A 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL silica swift plus
1110110189572		 my machine is not working properly... please change my machine or refund my amounts. thanks Tanuj 9580025046 Dear As communicated to you if you want to service this machine please send it back to company and also if you want to change the mechanism of carriage then let us know for new mechanism you have to pay extra. Media_1
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Media_4 		RESOLVED 2021-12-06 13:50:38    
837 61AB279B33B20 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
Duo base 230v bit key clamp left side problem Please change the clamp side and then fit the key . Media_1
Media_2 		RESOLVED 2021-12-04 14:02:27    
838 61AB1D03A9F51 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL GENERAL TROUBLESHOOTING Futura light
1110111525881		 Dilawar lock house. hosiarpur Punjab Machine-My Futura light machine is blocked . Mob-9888159630 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-12-04 13:17:15    
839 61AB1C3C104A7 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL GENERAL TROUBLESHOOTING Flash
1110111821570		 Panda key point. Address-bherampur odisa, Machine problem- motor stop while cutting. mob-7008402694 Bridge rectifier changed .Now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-04 13:13:56    
840 61AA007042798 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA PRO
1110111525867		 NAME - UNIQ KEY MAKER, SUDARSHAN SHAHU REMARK - MASHINE IS NOT TAKING UPDATE VIA TAB Machine updated and now machine is working fine Media_1 RESOLVED 2021-12-03 17:03:04    
841 61A9C286A8BC7 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura light
1110111525386		 Name-Karan keys. Address-42, devi school mkt, yamuna nagar opp R. k gupta hospital, 135001 machine problem- Update problem wants cfu file Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-03 12:38:54    
842 61A8B2A7F3B0B VIVEKANAND KUMAR 61A8B1BC69B19 suman LOCK SMITH patna-800020 TECHNICAL FUTURA LIGHT
1110111525324		 REMARK - MASHINE NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-02 17:18:55    
843 61A87E2A318E4 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 LOGISTICS TOD & ORC
A15003DLZ HERO SPLENDAR LH 100 PCS SHORT RECEIVED Dear Sir, we have sent you the balance 100 pcs of Hero Splendor LH Key Part Code A15003DLZ Media_1
Media_2 		RESOLVED 2021-12-02 13:34:58    
844 61A4AF10729C3 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL HARDWARE RELATED PROBLEM Futura
1038791090706		 1. Mobile tracer sensor not Working. 2. If I cut the key tap shown " please check mobile tracer position" when it was in proper position. sensor decoder changed now machine is working fine .
Media_2
Media_3 		RESOLVED 2021-11-29 16:14:32    
845 61A47ADF89C62 5FADEAB28AD22 Narender Jangid LOCK SMITH Hanumangarh-335524 TECHNICAL Futura Auto
1110110164340		 My silica photo properly not work? have a starting issue! LED light not working and future are not starting The entire mother board was changed two months ago. Motherboard changed and now machine is working fine. RESOLVED 2021-11-29 12:31:51    
846 61A21CF3BF2EE 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL NORMAL QUERY
yesterday company executive comes and repair my machine till morning to evening 8pm, but problem is same ... I m not satisfied.. Calibration of carriage done . Movement is ok. Media_1 RESOLVED 2021-11-27 17:26:35    
847 61A0B85F51C9A I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS MATERIAL NOT RECEIVED
1 box kam aaya hai. The customer have received remain 1 box ---confirmed by the customer. Media_1 RESOLVED 2021-11-26 16:05:11    
848 619F50FF81B12 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
. Dear Sir, Kindly update the App. Logout from it. go to into the setting > App setting > Clear cache memory of Minda Silca App > Re-login again. you will get it solution. If not then please record a screen shot AND share with us for rectification. Media_1 RESOLVED 2021-11-25 14:31:51    
849 619F4B44F2141 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL QUALITY ISSUE
in the box of T7007 key we got T7008 key "sticker error" Dear Sir, The Rate Different CRN of amounting Rs. 776.00 (JV No. : 1012/JOUR/JV21) has been issued against this customer complaint on the date of 10-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-11-25 14:07:24    
850 619F39BC7D4C8 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL SOFTWARE RELATED PROBLEM
my machine is not updating Machine updated and now machine is working fine. RESOLVED 2021-11-25 12:52:36    
851 619F34FFF1B08 PAZHANIMUTHU B 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL SOFTWARE RELATED PROBLEM
Modal : Futura Auto Sl. No : 1110110164425 Comp : We are trying to update the New version but show unable to connect Machine when wifi connected silca futura Tab reset and futura app again installed. Media_1
Media_2
Media_3 		RESOLVED 2021-11-25 12:32:23    
852 619CCCAD92A01 Avinash Ojha H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL Flash 008
1110111821365		 fuse is burn Fuse is changed now machine is working fine . Media_1
Media_2 		RESOLVED 2021-11-23 16:42:45    
853 619CBB9A19233 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
NAME - vashnavi Locks and hardware, Deepak jayswal MOBILE - +919836654321 ADDRESS - t-75, Rajahat road, Kolkata - 700157 MASHINE - DUO PLUS MASHINE SL - 1071781800909 PROBLEM - CALIBRATION ISSUE AT FLAT CUTTER SIDE CLAMP Calibration of machine done .Now machine is working fine . Media_1 RESOLVED 2021-11-23 15:29:54    
854 619CACD31B7D2 VIVEKANAND KUMAR KC00187 AV COMPUTERIZED KEY SHOP KEY CUTTER NEAR GURUDWARA CHAUDHARY MARKET DELHI ROAD - 245101-245101 TECHNICAL SOFTWARE RELATED PROBLEM
NAME - VKEEL SEIKH MOBILE - 9350415356 ADDRESS - NEAR BASANT CHAUK MALIWADA GHAZIABAD MASHINE - FUTURA AUTO SL.NO. - 1110111359622 PROBLEM - MASHINE NOT TAKING UPDATE VIA TAB Machine updated and now machine is working fine Media_1 RESOLVED 2021-11-23 14:26:51    
855 61975B35DD5D6 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL GENERAL TROUBLESHOOTING Twister II
 machine installation issue Chattarpur, MP +919713418586 Training and installation done of machine done through video call . RESOLVED 2021-11-19 13:37:17    
856 619624251F339 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
key master Name-shubham. Add-gandhi mkt, bhatinda, Punjab, 151001, Machine- futura light. Machine prblem-Updation and key not cutting properly. machine serial no. -1110111525942. software update done now machine is working fine . RESOLVED 2021-11-18 15:30:05    
857 619512975E90C A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 GENERAL
key price this items wrong T7185 suzuki Dear Sir, This given price is correct. Since Surcharge price has increased on Raw Material Cost. Due to this, the Finished Goods price has increased with Surcharge Value. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-11-17 20:02:55    
858 619224F42A9C3 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM
Rajindra lock house & key store ludhiana Punjab. futura pro machine updation problem. serial no. -1110111879717 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-15 14:44:28    
859 6191FD2A36A85 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL GENERAL TROUBLESHOOTING
again vivekanand comes for repair my machine in warranty but still he is not able to repair my machine properly, and vivekanand said I do a complaint again Minda silica app for machine problem, I don't know why it's happening with the new machine even I purchased it bcoz it's a company brand machine, I think it's a very bad experience with company, my friend I'd using a local machine and that machine is much better than Minda silica company machine.. local machine is cheaper than a Minda silica machine. I requested to you now please replace my this machine with a new machine... Tanuj 9580025046 Movement is ok now machine is working fine . RESOLVED 2021-11-15 11:54:42    
860 6191FBB076AFB 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL HARDWARE RELATED PROBLEM
I had purchased this machine from Minda silica company, from dayone I start this machine to do work it's very hard to move front and back .. it's very hard to operate, I make a complaint to the company than they send a guy name is vivekanand after 2 months to repair this machine in warranty... but du to some technical knowledge he didn't repair my machine and said have to send this machine in the company they will do repair it, after that I send my machine to company for repairing, but I don't know why the take 15 to 20 days for repair and send me back in Lucknow, I face a new problem by the company the said I should be paid again packing and courier charges to get back my machine, I totally deny this bcoz my machine is in warranty time it's a manufacturing defect than why should I paid courier charges from both side, after that they send me machine back to me after 20 days, but still machine was not working properly, again I had complaint to company . servicing of machine done . Media_1
Media_2 		RESOLVED 2021-11-15 11:48:24    
861 618F980692BB0 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL GENERAL TROUBLESHOOTING swift plus
1110110187066		 issue: carriage movement problem Machine servicing done .now machine is working fine. Media_1 RESOLVED 2021-11-13 16:18:38    
862 618F82EEADBAA 60579F4C66D52 Tousif Dange LOCK SMITH Phaltan-415523 TECHNICAL GENERAL TROUBLESHOOTING Futura Auto
1110110963387		 futura auto updation issue. I am not unable to update my futura machine Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-13 14:48:38    
863 618F663EE6B3F Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL MACHINE CALL BACK Futura Auto
1110110766728		 Blue light is not stable. Motherboard changed and now machine is working fine. Media_1 RESOLVED 2021-11-13 12:46:14    
864 618F591A3DFB0 Vinay Bhilware V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 TECHNICAL GENERAL TROUBLESHOOTING
Futura machine updation problem Machine updated and now machine is working fine Media_1 RESOLVED 2021-11-13 11:50:10    
865 618F54F1AF334 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM
Name-tanish Add-kalra key maker and light house Barara Distt Ambala Haryana pincode 133201. Mob-9996885332 serial no-1110110182979 machine problem- Update machine but card is not opening Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-13 11:32:25    
866 618CD35F9DE75 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110187042		 Carrege problem. Calibration and alignment of carriage done. Media_1 RESOLVED 2021-11-11 13:55:03    
867 618CD2FCF2925 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110187035		 Carrege problem. Calibration and alignment of machine done . Media_1 RESOLVED 2021-11-11 13:53:24    
868 618CD29AE79DB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110188124		 Carrege problem. Calibration and alignment of carriage done. Media_1 RESOLVED 2021-11-11 13:51:46    
869 618CD1E82B960 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Duo base
1110110185826		 Wireing problem. Electromagentic switch changed and wiring of machine done, Now machine is working fine. Media_1 RESOLVED 2021-11-11 13:48:48    
870 618CB8F400DB3 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 LOGISTICS MATERIAL NOT RECEIVED
I was booked the slica future blade parcel was not delivered to me Consignment delivered to the customer in 17-Nov-21 RESOLVED 2021-11-11 12:02:19    
871 618A505858C3B D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL NORMAL QUERY
t7149 left & right. both side by mix in paking. left keys not coming in. vehicle The customer will not be doing the sales return. The customer will keep the stock with them and he can sell this.---Confirmed by Mr. Vipindas Media_1 RESOLVED 2021-11-09 16:11:28    
872 61895E9C55F36 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS MATERIAL NOT RECEIVED
Materials booked with TCI docket number 810252586 booked on 25.10.2021 with expected delivery date 01.11.2021 still not delivered and showing in transit to Chennai Hub Material has delivered to the customers on 13-NOV-21 RESOLVED 2021-11-08 23:00:04    
873 61895DCBE0A3C S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS MATERIAL NOT RECEIVED
TCI Docket Number 810252472 booked on 23.10.2021 and expected delivery date was 30.10.2021 but still not delivered and showing in transit to Chennai Hub Shipment is delivered on 15th Nov 2021. RESOLVED 2021-11-08 22:56:35    
874 61811BA76294E 61811A40BFAE2 usmangani nisar sarang LOCK SMITH ratnagiri-415639 TECHNICAL SOFTWARE RELATED PROBLEM
futura machine not taking update serial nom-1110110766728 Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-11-02 16:36:15    
875 6180B59B9BF1F MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 LOGISTICS
delivery time showing too late and still it is not showing any update please send the parcel as fast as possible docket no.810253544 Dear Sir, As we have checked the Expected delivery date for this consignment is 08-Nov-2021. this consignment will be delivered as per the transit time. We are trying to deliver it sooner. if possible. But in case, the consignment will not reached till on 08-Nov-2021. please notify us . Thanks Media_1 RESOLVED 2021-11-02 09:20:51    
876 617FEE86C1E77 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
swift blade number is T7301 but I order the T7301 I got same number key but the was not a the same As I had discussed with Shahid Sir, he agreed that he can sell this material. we have sent them the Alto Blade sticker for stock liquidation. Media_1 RESOLVED 2021-11-01 19:11:26    
877 617BDDE695BEC 614C5E8A579EC Kuldeep Singh LOCK SMITH aya nagar-110047 GENERAL
SILCA Remote is very good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-29 17:11:26    
878 617BAB145A414 PAZHANIMUTHU B 5FACF1F49973F A. Shanksr LOCK SMITH Chennai -600092 TECHNICAL
Make : Futura Sl.no : 1905581930507 Carriage not Moved and noise came. Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2021-10-29 13:34:36    
879 6177DEDC135FD N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL
Sir today we have received 500 pcs T7301 swift blade against Invoice No-026852 but inside the packet all material are wagonr blade available instead of swift blade. According to the discussion with the customer, the customer may sell this material. Media_1 RESOLVED 2021-10-26 16:26:28    
880 6177A3C30A4AD PAZHANIMUTHU B VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Model : Futura Auto Sl.No : 111011018339 Comp : Automatically came to home page during key cutting Factory reset of tablet done and now machine is working fine . RESOLVED 2021-10-26 12:14:19    
881 6177960EB11B8 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL
still the day one machine is not working properly, I had send this machine from lucknow to greater noida in the company, they returned me after 15days after repair in warranty, but still not working still it's jammed. if you know that your machine had this manufacturing defect than have to returned my money back, 9580025046 Calibration and alignment of carriage done. Media_1 RESOLVED 2021-10-26 11:15:50    
882 6176C2FB33CEF 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL GENERAL TROUBLESHOOTING
I had purchased a key cutting machine of silica (Minda silica), on December 2020, and I had start my business in February 2021, than I have to unbox my Minda silica ultra cutting machine, from the day one I got the problem in your machine ultra cutting, it has been jammed in first day, than I have to callup customer care of silica but there is nothing any possitive replies for paid customers.. than I had tried so many times than one guy have to come in Lucknow at my shop his name is vivekanand for repairing my new machine in warranty..... but he did not repair at there, after that I have to sent my machine in the company at greater noida on at my courier charges, now starts the company chutiyaapaaa, company people says after 10 days to receive my machine you have to pay for courier charges again then they will be despatched & returned my machine, I totally refuse their proposal to pay again for courier charges if I buy a machine from your company , I'll sent you tomorrow serial no Cleaning and aligament of carriage done . need to clean carriage rod with WD40 on regular basis for smooth movement . RESOLVED 2021-10-25 20:15:15    
883 61742707C1DD8 N041 NEW POONA LOCK SMITH SHOP NO.9, KIDWAI CHOWK MINI SHOPPING CENTER, NEAR STAR HOTEL, SOLAPUR, (MAHARASHTRA) PINCODE-413001-413001 TECHNICAL GENERAL TROUBLESHOOTING
Software updated but page not getting open. we have try so many time to contact with you but there is no response from your side . Please let me know if you are still facing the issue . Media_1
Media_2
Media_3 		RESOLVED 2021-10-23 20:45:19    
884 6173BCEB72928 SP005 DHARI LOCK & KEY SHOP SILCA POINT SHOP NO.41 CANAL ROAD , TIKONIA CHAURAHA , HALDWANI -263139 ,UTTARAKHAND -263139 TECHNICAL
my machine is not working problem start with updating software machine functioning well but I start machine to cutting the key still machine is not working so please resolve the complaint reg Dhari Lock & Key Shop 9716016032 9540030016 Machine updated and now machine is working fine Media_1 RESOLVED 2021-10-23 13:12:35    
885 617374F432EB6 6169313CB3ECF umrao singh LOCK SMITH mahedar gharib haryana -123029 GENERAL
banjara key stor Chidawa rajasthan Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-10-23 08:05:32    
886 617298AA8FA08 6172963E55876 vishnu ram LOCK SMITH village-641101 GENERAL
silca remote good#best#easy Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:25:38    
887 617294E27ABBA 614D969070C1A yuvaraj LOCK SMITH comibatore-641101 GENERAL
#Silca remote good remote$ #Make easily# more expensive Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:09:30    
888 617293245C095 6010F3D50FEA2 RAMACHANDRAN.N LOCK SMITH coimbatore-641001 GENERAL
Silca remotes working equal to OEM. SILCA BEST REMOTES. Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:02:04    
889 617274E096C94 A199 AUTO DRIFT LOCK SMITH 2ND FLOOR, ABOVE CAR PLANET, OPP. SITAJAKHLA DAIRY, NEAR HOTEL LILY, KHANPARA, GUWAHATI, ASSAM-781022-781022 GENERAL
Selfie with Silca wire and remote Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 13:52:56    
890 617265F53CE68 LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 GENERAL
#selfie with silica cable Remotes quality is very good but prices are high Dear Sir, Please specify reason of return in details and share the Keys Picture for analysis purpose. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 12:49:17    
891 617140DC0E4DC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL NORMAL QUERY
wrong profile key part no. T7361 quantity-800 want to return to the company Dear Sir, The Sales Return CRN of amounting 16,206.12 (JV No. : 1012/JOUR/JV6) has been issued on the date of 10-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-10-21 15:58:44    
892 6170FDBEE3A1F 5FAD2D1E3CFF1 Satish Kumar A LOCK SMITH Palakkad-678001 GENERAL
very easy to work with silca remote cable .... Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
Media_2
Media_3 		RESOLVED 2021-10-21 11:12:22    
893 61700C468BA2B 5FE865CBCCDF5 hemang LOCK SMITH rajkot-360002 GENERAL
Silca remote is best Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-20 18:02:06    
894 616FE467D1B5D 616FE3678F97F Subhash Mehra LOCK SMITH Delhi-110051 GENERAL
Silca remotes good , Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-20 15:11:59    
895 616FCE955C7A0 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
twister complain allignment problem in my twister serial no. 111011081309 calibration of clamp is done . RESOLVED 2021-10-20 13:38:53    
896 616E8F24EEA78 616E89FB60E9E Mahesh KEY CUTTER Hyderabad-500079 GENERAL
silca remotes are good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-19 14:55:56    
897 616D95DC71366 611E4251E3A0B Shoaib MECHANIC Kurnool-518001 GENERAL
Silva remotes all best than other remotes Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 21:12:20    
898 616D5E3FD03A3 6072B1BCB7351 Chandrakant Nigam CAR ACCESSORY SHOP OWNER Lucknow-226016 GENERAL
Silca remotes are best and are easy to use as they can be generated from our mobiles Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 17:15:03    
899 616D4625A8235 616D454FE97D3 Sohil bhai LOCK SMITH Ahmedabad -380051 GENERAL
silca remote is good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 15:32:13    
900 616D338737557 616D32887FB77 Mausin saiyad LOCK SMITH Ahmedabad -380055 GENERAL
Silca remote is best,price is little bit expansive Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 14:12:47    
901 616CFE1E860D3 5F8AA3408BA7E KHAMEEL CAR KEYS LOCK SMITH CHENNAI-600050 GENERAL
LAST 15 YEARS I USE THE SILICA PRODUCT THIS IS THE GENIUS PRODUCT SILICA CABLE REMOTE WORKING GOOD I LOVE SILCA MINDA COMPANY Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 10:24:54    
902 616AFD4C98082 616AFC0EA2781 Shahid Khan CAR ACCESSORY SHOP OWNER nagour-341001 GENERAL
product was good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
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Media_4 		RESOLVED 2021-10-16 21:56:52    
903 616AFAFD86F8C 616AF80DCFD0A car key house CAR ACCESSORY SHOP OWNER nagaur -341001 GENERAL
Product was very good quality. amazing product Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
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Media_4 		RESOLVED 2021-10-16 21:47:01    
904 616A9463BC936 616A93283037B Rahul Jain CAR ACCESSORY SHOP OWNER Gujarat-382481 GENERAL
Good experience to use Silca remote, specially breza vaicle (Good qualify remote) Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-16 14:29:15    
905 616928269F08D 616926EBA9E3A Rishab KEY CUTTER bangalore-560053 GENERAL
Here I am applying for the contest this Dusshera, I've been loving silca as a company for all my key solutions the new line of universal remotes have made my job a lot easier than before, I've been working with silca Minda products from 5 years now, and never disappointed. Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-15 12:35:10    
906 61654F863F121 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
T80+ transponders are not getting cloned. this was brought to your notice many times yet approval not received to send back. kindly request to give approval for sending this back. Total quantity in stock is 122 nos Dear Sir, The Sales Return CRN of amounting Rs.61,000/- (JV No. : 2212/JOUR/JV802) has been issued against this customer complaint (Token Number 61654F863F121) on the date of 22-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-10-12 14:34:06    
907 61654EB843AD4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
T7149 - IS OPPOSITE SIDE. WE RCVD THIS SIDE 250 Nos in 7149 boxes kindly request to approve to send this back thank you Dear Sir, The Sales Return CRN of amounting Rs.6,670/- (JV No. : 2212/JOUR/JV801) has been issued against this customer complaint (Token Number 6163D53BF3ED8) on the date of 22-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-10-12 14:30:40    
908 61641203D090A Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL TOD & ORC
In new swift machine adopter not found. Complaint Resolved Media_1 RESOLVED 2021-10-11 15:59:23    
909 6163D53BF3ED8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
T7361 - 800 Nos vide bill no 025799 dr 14.09.21, is again billed, the same complaint key which was registed few days back kindly request to arrange for sending this back thank you Dear Sir, the credit note has been issued of amounting Rs.28,164.24/- against the sales return of Key (T7361) vide the the JV no (1012/JOUR/JV7) on Dated 10-Dec-21 RESOLVED 2021-10-11 11:40:03    
910 616182486B246 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
Our customer has complained that the blade silica packaging is coming 2 to 3 pieces less than the quantity, I request you to pay attention to the packaging thanks ???? Dear Sir, Since we are not getting response on these complaint. we are closing it now. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd.
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Media_3 		RESOLVED 2021-10-09 17:21:36    
911 61602ECCCE094 PAZHANIMUTHU B VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Cus.Name : J J KEY SHOP NAME : RAJ MOB : 9841508397 Model : Duo lite base Sl. no : 1110110856641 comp : Carriage movement issue Carriage movement is good in Duo lite machine Media_1
Media_2 		RESOLVED 2021-10-08 17:13:08    
912 61602A608B259 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL GENERAL TROUBLESHOOTING
Cus.Name : NEW GENERATION Name : Abdullah Mob : +919659898206 Product : 03R CLAMP comp Not properly hold a key Clamp calibration done . now movement is working fine. Media_1 RESOLVED 2021-10-08 16:54:16    
913 615DB014868BE MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Fastcopy plus update issue sn.no.6119771000801 Machine updated and now machine is working fine RESOLVED 2021-10-06 19:47:56    
914 615D58A560D1D PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 LOGISTICS MATERIAL NOT RECEIVED
INV.No : 21-22/1DM/026208 Docket No : 810249016 expected delivery shown in TCI Portal on 5.10.21 but still now not recd. Material Received by the customer on 08th Oct 2021. - as he confirmed Media_1 RESOLVED 2021-10-06 13:34:53    
915 615D31942D519 Vaibhav Ramchandra Chile Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS MATERIAL NOT RECEIVED
docket number 433072360 booking date 23 sep 2021 expected delivery date 30 sep 2021 but till date material not delivered.his docket in Thane tci office last 5days customer follow up delivery last shipment also not delivered on time plz arrange delivery today as soon as possible. Dear Sir, The consignment has been delivered on 07th Oct 2021. Sorry for inconvenience. Thanks AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-06 10:48:12    
916 615BE3EC45E59 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL SOFTWARE RELATED PROBLEM
we having Silca futura auto machine...we require Silca series number for ntorq and Jupiter bikes for our machine...we received code number for the same...but keys cannot be done only by having it...so pls update the details for the attached bike lock number... training give on how to cut ntorq key . Media_1
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Media_3 		RESOLVED 2021-10-05 11:04:36    
917 6156BA52687FF Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, The kcm is not reached,seduled date for delivered 23 sep. Docket nom-432437924 Dear Sir, The consignment has been delivered on 01st Oct 2021 in evening. Thanks AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-01 13:05:46    
918 614EB6069D733 614EB37CB1E4E pardeep LOCK SMITH Sonipat -131001 GENERAL NORMAL QUERY
Minda cilka vayar rimot Dear Sir, Thanks for your feedback on our products. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-09-25 11:09:18    
919 614D9DD0A9351 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
My meterial Dear Sir, Against of this order around 60% of material we have supplied to you. For remaining material, we are trying to dispatch till end of this month. Media_1 RESOLVED 2021-09-24 15:13:44    
920 614ABC2EC850C 614ABAF39B57F Rakesh bansal LOCK SMITH new delhi-110035 TECHNICAL NORMAL QUERY
My machine SwiftPlus (S no. "1110110189527" ) is not working smoothly. From front when i take it to back using the left hand lever it works tightly. Calibration and alignment of machine done . Media_1 RESOLVED 2021-09-22 10:46:30    
921 61483174633D1 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL GENERAL TROUBLESHOOTING
Dear Sir, We have received Swift Plus Key Cutting Machine (s.no-01110110713289)against the Invoice No- 21/22/1DM/025784 dt 14-09-2021 and we will despatch the same to our customer but when our customer received the machine, there was technical problem in Machine. Machine was not working and customer approach to us return the machine. So this is requested to you please contact to the customer and resolve the problem on top priority. Customer detail- Name- Arshad Ali Address- Kotdwar road, near ICICI bank, Najibabad, Bijnor-246763 Mob -9369780191 Thank you Negi Keys Oiling and cleaning done now machine is working fine. RESOLVED 2021-09-20 12:30:04    
922 614422F8E65C2 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING
Swift plus carrege problem when moving very tight rolling Machine servicing done .now machine is working fine. Media_1 RESOLVED 2021-09-17 10:39:12    
923 613C904F22062 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL SPARE PART REPLACEMENT
issue: motor problem in twister-2 (new machine) Machine details: Twister 2. sn.no.111011081668. issue found at dealer point. New motor for replacement had been sent to customer. Media_1
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Media_4 		RESOLVED 2021-09-11 16:47:35    
924 6135D65B0DAC3 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
Name-billo. Address-jj colony, khyala, delhi, 110018. machine-swift plus. problem- carraige movement problem. machine serial no. -1110110712152 mob. -9560113540 Machine got serviced , Now machine is working fine. Media_1 RESOLVED 2021-09-06 14:20:35    
925 61359A430DC11 Vaibhav Ramchandra Chile Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS
docket number 642710084 Booking date 28 aug 2021, expated delivery date 4 sep 2021 but till date his docket in transit,end customer follw up daily plz arrange fast delivery last two shipment not delivered on time . Dear Sir, The consignment has been delivered by 09-SEP-2021. Sorry for the delay delivery. Media_1 RESOLVED 2021-09-06 10:04:11    
926 6131DFD93C75D SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL GENERAL TROUBLESHOOTING
*Anoop electrical works. *kangra, gaggal, kangra HP *ashish. *mob-9418332645 *futura pro. *serial no. -1021981740703. *machine prblm- cutting only one side of honda city key at sn no. 805 Now machine is cutting key perfectly . Media_1
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Media_3 		RESOLVED 2021-09-03 14:12:01    
927 6130C8D872438 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
Against invoice no. -21-22/1DM/025332 I want to buy this flip keys in Black Colour. But due to the some part code and color confusion I placed the order in yellow color. So kindly replace the yellow keys with black colour Flip Keys with the same qty Dear Sir, The Sales Return CRN of amounting 9,900.00 (JV No. : 21-22/10001/1110/JOUR/JV150) has been issued against this customer complaint (Token Number : 6113783DD940D) on the date of 11-Oct-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
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Media_3 		RESOLVED 2021-09-02 18:21:36    
928 61307F0C512E8 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Firm name-Chaudhari disposal parta Mob nom-+91 99838 28921 Futura S.no-1110110183594 Remark-Show enable update. Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-09-02 13:06:44    
929 612F2EA29F59F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
please correct this part no Dear Sir, Thanks for your observation and feedback. We have made the corrections in Artworks as needed Media_1 RESOLVED 2021-09-01 13:11:22    
930 612F298ED3986 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 LOGISTICS CREDIT NOTE
MACHINE RECEIVED BY INV NO 025226 WITHOUT PLANK Dear Sir, As per the received POD (Attached here for your reference) slip we haven't found any remarks for this kind of issue. Due to this, we are not able to forward/escalate this complaint ahead. Again, we request you to, if you feel any abnormality with the received material, please give your remarks on POD at the time of material receiving with immediate effect. So that we can take corrective action and ensure to avoid this kind of issue for further. Thanks, Sales Team Minda Silca Engineering Pvt. Ltd. Media_1
Media_2 		RESOLVED 2021-09-01 12:49:42    
931 612DCBD74C29E D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7291 TV's xl 100 Dear Sir, Since many reminders we have not received any sample for observation and analysis purposes. Based on your filed complaint, we have checked the quality of these keys several times, but we have not found any such problem while cutting the key. hence, on the basis of all the above reasons, this complaint is being closed. Thanks, AM-Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-08-31 11:57:35    
932 612C642A53551 6029FAC01329F Dheeraj Chouhan LOCK SMITH piplia mandi-458664 GENERAL
CTVS2P20 panding I placed the order on 25th March i have not received this part Dear Sir, Please contact your nearby Dealer/Distributors for your requirement and fulfillment. OR You can contact our Sales Representative Mr. VINAY BHILWARE on 8349037884 he will assist you to get the material Media_1 RESOLVED 2021-08-30 10:22:58    
933 6128662A4012D Vaibhav Ramchandra Chile Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS MATERIAL NOT RECEIVED
the consignment has reached the destination on 21st August,but even after repeated follow up with the tci the material is not delivered please arrange to deliver at the earliest possible docket number: 436259725 / 436259305 Dear Sir, The both consignment has been delivered on 27th Aug 2021. Sorry for inconvenience. Media_1
Media_2 		RESOLVED 2021-08-27 09:42:26    
934 6127488681032 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
Name- Ayyan. address-staion road, gopal ganj dav school, bihar, 841428 Machine-swift plus. machine problem- movement problem in carraige. Calibration and alignment of machine done . Media_1 RESOLVED 2021-08-26 13:23:42    
935 61262282C08BD Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, Please check (doc nom-433433361)this kcm is reached kota at 20th but not delivered yet. Dear Sir, The consignment has been delivered by 26th Aug 2021. Sorry for the delay delivery. Media_1 RESOLVED 2021-08-25 16:29:14    
936 61251F4DAA23D 5FAD43112D40B Imran Saudagar LOCK SMITH rewa-486001 GENERAL
how to buy product from app. Dear Sir, We would like to inform you that, Locksmith can't buy the product through the App from us. Humble requests you to, Please list down your product requirement from the app and give your order to your nearby dealer. OR, You can directly contact our sales representative on the below contact number. He will assist you to buy the products from our dealer. Contact Person: Mr. Vinay Bhilware Contact Number: 8349037884 Thanks, AM - Sales Team Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-08-24 22:03:17    
937 611BC4BA87A6A Vaibhav Ramchandra Chile N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL GENERAL TROUBLESHOOTING
customer name shoeb firm name. shoeb chabi center address shivkumar chouraha Kamal takiz rod burhanpur contact number 6264737394 complaint sub flash Mobile chargeing issue Problem resolved now machine is working fine. Media_1 RESOLVED 2021-08-17 19:46:26    
938 6118DBA26276C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL QUALITY ISSUE
Dear sirs This is 2nd machine I am exchanging for this same customer. See the scratches on the glass when he rcvd yesterday. While first machine was send to him from the kind of packing customer rejected saying that was used so he is not satisfied. As I informed vipin we had to take back and he cancelled his order. Since 2 pro was taken in the intention of one to the above customer and one for my new out let in cochin..I with great difficulty conceived the customer that I have 2nd maching received in the same batch. I will replace with that. Yesterday when he received this the condition is more worst. I am not understanding how I will deliver a fresh machine like this used brush inside Repacked accessories box inside There is no power cable inside Machine is taken as a sale return . Media_1
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Media_3 		RESOLVED 2021-08-15 14:47:22    
939 6117529B230FA Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL MACHINE CALL BACK
Firm name-M.B motor Mob nom-+91 93141 84648 Remark-Futura not start. Problem resolved now machine is working fine. Media_1 RESOLVED 2021-08-14 10:50:27    
940 61160293873A2 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
test test RESOLVED 2021-08-13 10:56:43    
941 6113783DD940D M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL QUALITY ISSUE
90% of key chain hooks are rusted. Dear Sir, The Sales Return CRN of amounting 12,672.00 (JV No. : 1110/JOUR/JV150) has been issued against this customer complaint (Token Number 6113783DD940D) on the date of 11-Oct-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-08-11 12:41:57    
942 6112276286E8A H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL
this meterial is not our order and this meterial reach in our shope without order please solve this issue Dear Sir, we received this order from your side vide Order Serial No : H014/07-2021/1007 Dt. 29th July 2021. In respect of that we have billed this material to you. Thanks Media_1 RESOLVED 2021-08-10 12:44:42    
943 6110EB31AC6CA Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
Dear sir, This kcm is not deliver yet,Please check Doc nom-436258395 Dear Material has delivered to the customers Media_1 RESOLVED 2021-08-09 14:15:37    
944 610B857417E94 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 LOGISTICS MATERIAL NOT RECEIVED
Dear Team, We have received part no Tr-19109 (Mahindra XUV-500 precoded transponder) =600 pcs. (6 pkts.) against Invoice No-21-22/1TR/017335. When we have open the pkt, we found 98 pcs instead of 100 pcs. in two pkts. Now 2 pkts are loose & 4 pkts. are sealed pack. Now this is requested to you kindly send your representative to verify the same. Thanks and regards Paramvir Singh Negi Dear Sir, The credit note has been issued against this short material vide the JV no. 2308/JOUR/JV741 Dt. 23-Aug-2021 Media_1 RESOLVED 2021-08-05 12:00:12    
945 610B7D9939D61 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS MATERIAL NOT RECEIVED
Short Material received TR-T9088 Billed = 20 pc Received = 18 pc 2 pcs short. Dear Sir, The credit note has been issued against this short material vide the JV no. 2308/JOUR/JV744 Dt. 23-Aug-2021 Media_1 RESOLVED 2021-08-05 11:26:41    
946 610B7CAE8485F S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS
Short Material received Silca Flash 008 Billed but not received. Dear Sir, Your shipment is already delivered on 04th Aug 2021. Please see attached POD slip with material receiving remarks and stamped Media_1 RESOLVED 2021-08-05 11:22:46    
947 6107D22EEB964 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Green maruti garage, manpal singh. contact no. 9920457565. machine- futura auto. problem- machine blocked. machine serial no. -111011082955 Machine updated and now machine is working fine Media_1
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Media_3 		RESOLVED 2021-08-02 16:38:30    
948 6107924C6154D 60F14D3891295 varan LOCK SMITH Metha -143114 GENERAL
Good training Thanks for your feedback, Sir ! RESOLVED 2021-08-02 12:05:56    
949 6103FBF786FAD SP006 KEY MASTRO(S) SILCA POINT INFRONT, DELHI ROAD, DELHI ROAD, SONIPAT - 131001, OPPOSITE CIVIL HOSPITAL-131001 GENERAL NORMAL QUERY
caps missing in nissan key shell Dear Sir, We are not Selling Nissan Key with Key Shell. Thanks Media_1
Media_2 		RESOLVED 2021-07-30 18:47:43    
950 60FECB1FD9C51 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
issue: error (Request update enabled) sn.no.1110111359776 customer details: khadar madhapur, Hyderabad.Ts. pH no.9676569603 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-07-26 20:17:59    
951 60FEC96FE83D2 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL GENERAL TROUBLESHOOTING
Issue: Showing error REQUEST UPDATE ENABLED. sn.no.1110110164432 customer details: Mastan khan Mangalagiri, Guntur district.Ap. pH.no.+919603316066 machine is now working fine Media_1
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Media_3 		RESOLVED 2021-07-26 20:10:47    
952 60FAB4D044328 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
test test RESOLVED 2021-07-23 17:53:44    
953 60FA520B96202 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - FAMOUS COMPUTERISED KEY,GOPAL GUPTA MOBILE - 9118664449 MASHINE - SWIFT PLUS SL.NO. - 1110110189008 REMARK - PROBLEM IN CARRIAGE MOVEMENT,clamp moving only one side Machine got serviced , Now machine is working fine. RESOLVED 2021-07-23 10:52:19    
954 60F90F707EF5F VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
NAME - ROUBLE KEY SOLUTION MOBILE - 9580025046 LOCATION - NEAR LAL MASJID DUBAGA HARDOI ROAD BALAGANJ LUCKNOW - 226003 MASHINE - SWIFT PLUS SL.NO. - 1110110189572 MASHINE PROBLEM - CARRIAGE JAM ISSUES Machine got serviced , Now machine is working fine. RESOLVED 2021-07-22 11:55:52    
955 60F83EFD65E2C VIVEKANAND KUMAR 60F82E49AD76F OM PRAKASH MISHRA KEY CUTTER VARANASI-221010 TECHNICAL HARDWARE RELATED PROBLEM
MASHINE NAME - SWIFT PLUS SL.NO. - 1110110187875 problem - CURRENT ISSUES WHILE START THE KEY. MASHINE IS NEW Machine got serviced , Now machine is working fine. Media_1 RESOLVED 2021-07-21 21:06:29    
956 60F1D602DEC1B 6007FAA182E51 Gopal Gupta LOCK SMITH Lucknow -226001 TECHNICAL
Swift ultra machine is not working properly my no.is 9140438941 Machine called back in H.O. Machine serviced in H.O and sent back to customer. now it is working fine RESOLVED 2021-07-17 00:24:58    
957 60F12A05D2BFF Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
Test 16 july partial test RESOLVED 2021-07-16 12:11:09    
958 60EE5F95AFD75 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL SOFTWARE RELATED PROBLEM
NAME - AUTO DRIFT,RAHUL JAIN SILCAPOINT MOBILE - +917670088888 LOCATION - NEAR LILY HOTEL, SIXMILE KANAPARA GUWAHATI - 19 PROBLEM - MASHINE AUTOMATICALLY CAM ON SHUT DOWN WHILE CUTTING DIMPLE KEYS Now machine is working fine . RESOLVED 2021-07-14 09:22:53    
959 60ED6315DD255 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 LOGISTICS
Invoice No : 21-22/1DM/024134 Docket no : 433431784 I received one Duo base machine but damaged packing without wooden pallet. kindly do needful. Material has delivered to the customers Media_1
Media_2 		RESOLVED 2021-07-13 15:25:33    
960 60EC1F5B5F745 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
t7260 ray magnnet but in side TVS exel 7130 pl check Dear Sir, The Rate difference CRN of amounting 2,050.84 (JV No. : 2009/JOUR/JV336) has been issued against this complaint on the date of 20-Sep-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-07-12 16:24:19    
961 60E967C58EC57 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
TCI tracking number 433430675-Materials received yesterday. Part Number D945949ZR - Flash 008 Motor 230V 1 pc as per invoice physically not received in consignment. 10 cartons received as mentioned in LR But motor shortage Material received by the customer as he confirmed RESOLVED 2021-07-10 14:56:29    
962 60E84863CFFF8 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Respected Sir/Madam, please send advertising material T-Shirts, Writing Pen and Pad, Stickers, Latest Catalogue etc. Dear Sir, POP material has been dispatched from here against the Challan No NR21-22/1/22 on 29th Jul with your regular material consignment. Tracking number 436257625 RESOLVED 2021-07-09 18:30:19    
963 60E6D2D5312C4 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
TCI docket number 433430675 Expected delivery date 07.07.21 But still not reached Coimbatore hub also Material has delivered to the customers RESOLVED 2021-07-08 15:56:29    
964 60E6C76D5F34C 60E6C3179BC26 Mohit Arora LOCK SMITH Hoshiarpur-146001 TECHNICAL
I purchased new flash mobile machine with Serial Number 1110110895442 but my machine is not taking charging. Machine called back in H.O. Machine serviced in H.O and sent back to customer. now it is working fine Media_1
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Media_3 		RESOLVED 2021-07-08 15:07:49    
965 60E6B5AD42ACB Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 LOGISTICS
please look into the below docket details .it was booked on 3july 2021 and still at rewari hub tci office. this material is duo machine and should have reached asap .the end customer has started following up repeatedly. number :433430922 Material has delivered to the customers Media_1 RESOLVED 2021-07-08 13:52:05    
966 60E6A18C883BF MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
A customer from Ananthapur facing problem in Futura auto machine. issue: machine not working while cutting keys. machine details: Futura auto sn.no.1110110183495 customer details: Mallikarjun pH no.9247323712 Ananthapur. Ap. Power adaptor changed. machine is working fine. Media_1
Media_2 		RESOLVED 2021-07-08 12:26:12    
967 60E69AC500FE4 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Material dispatched from company on 30-june-21 but still not delivered as expected delivery date is 5-july-21 please check the attachment below Material has delivered to the customers Media_1 RESOLVED 2021-07-08 11:57:16    
968 60E6996E3ED03 MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 LOGISTICS
Material dispatched from company on 30-june-21 and still it is not delivered Material has delivered to the customers Media_1 RESOLVED 2021-07-08 11:51:34    
969 60E6968CE87B2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 LOGISTICS
Material dispatched from company on 29-June-21 and till now it is not delivered as it showing expected delivery date 6-july-21. note. Material required on urgent basis Material has delivered to the customers Media_1 RESOLVED 2021-07-08 11:39:16    
970 60E68824693DB Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS
Dear sir, The material dispach on 21-06-2021,Show delivered on 02-06-2021 but material is not recieved yet.Sir please check. Material has delivered to the customers.
Media_2 		RESOLVED 2021-07-08 10:37:48    
971 60E3F69B5E4BF D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
lenth very short As discussed with Customer, Key is short by length. But functionally it is working perfect. It is an observation only. Customer is withdrawn his complaint Media_1 RESOLVED 2021-07-06 11:52:19    
972 60D81DD558D39 5FACE90BCDC39 karan LOCK SMITH Yamunanagar -135001 TECHNICAL
Tata naxon key cutting in futura in wrong sn2221 card no. 4958 cut the key and key is not insert in the car lock Update of Tata nexon came . RESOLVED 2021-06-27 12:12:29    
973 60D1D3B3F3E59 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
dear Minda silca team sir mere aapse request hai ki futura machine mein 1 bolero jay 2 maruti suzuki new model 3 royal Enfield 4 tvs bike in sabke update de kuki January mein jb humse machine k sabcriptiob k paise liye gaye the tab avinash ji ki taraf se humko bola gaya tha ki next month's updates aa rahi or jbki is bat ko itne month ho gaye hai or abhi tak humko updates mile ni hai or yhi bat updates aane ki bat bol kr he maine March aprail mein machine sale ki hai or ab wo customers mujhe roz call msg krte hai .mein unko jwab deta deta preshan ho gaya hun Minda Silca team se. meri request hai ki ye updates de jaldi he from navneet arora arora autos jodhpur rajsthan Most of the updated are already their. Few update which you are required that will be releasing soon. Media_1 RESOLVED 2021-06-22 17:42:35    
974 60CB3A66A1143 609B998E9FA8A VEERENDRA LOCK SMITH jhansi-284001 TECHNICAL
not open some profile in futura aumatic key cutting machine for example - Sn. 9552, 9863, 9558 Machine software updated. Now working fine Media_1
Media_2 		RESOLVED 2021-06-17 17:34:54    
975 608A688BA4702 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
XUV 500 FLIP BLADE RIGHT HAND SIDE BLADE IS FROM MINFA . HEAD IS NOT PERFECT FOR VVDI & KD REMOTES. LEFT SIDE BLADE HEAD IS WIDER AND PERFECTLY FIX TO THESE REMOTES Dear Sir, You have order for CMHN4RT 20 which is OEM profile flip key blade. and the same you have received. Xhorse profile flip key blade Part code is T7368. you can order with this part code Media_1 RESOLVED 2021-04-29 13:34:27    
976 6086817C971E0 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
31 cartons received vide LR No.434027134 now. Some keys are short and 1 item in excess as per list attached. Material received by the customer on 30-04-21 Media_1 RESOLVED 2021-04-26 14:31:48    
977 607A8C26503C5 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
mobile tracer movement is stuck. As per deepak guided wd40 was applied bit still the movement is stuck Mobile tracer is now working Media_1
Media_2 		RESOLVED 2021-04-17 12:50:06    
978 60784132DA639 6029FAC01329F Dheeraj Chouhan LOCK SMITH piplia mandi-458664 LOGISTICS
Company not delivering goods on time. I placed an order on 11 March 2021. I did not get some of that key on time. Dear Sir, As we investigate this complaint is belonging with your MP dealer. Because you are purchasing material from them. So, Request you to, please contact with the concerned dealer RESOLVED 2021-04-15 19:05:46    
979 60780DBD525F4 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - AMIR COMPUTERIZED KEY MOBILE - +919810375616 LOCATION - NEAR ORANGE COUNTY INDRAPURAM GHAZIABAD - 201014 MASHINE - TWISTER 2 SL. - 1110110181125 COMPLAINT - LIGHT PROBLEM VIBRATATION IN CUTTING Machine service done at customer shop. working fine
Media_2 		RESOLVED 2021-04-15 15:26:13    
980 606C131D0E1D4 5FF2FDDE5820D vaibhav singh KEY CUTTER Bilaspur-495001 TECHNICAL
in my futura auto a problem occurs all of a sudden of overcutting and I immediately contact my dealer and he appointed mr Deepak for technical support and today with the help of mr Deepak I successfully replaced a damged child part and now machine was running successfully .I am fully satisfied with the support of both my dealer & mr Deepak from Minda silca. serial no.1110110183761 carbon brush changed,and now no problem in cutting the keys RESOLVED 2021-04-06 13:21:57    
981 60685CB5A0649 6029FAC01329F Dheeraj Chouhan LOCK SMITH piplia mandi-458664 LOGISTICS
shipping is very slow process Dear Sir, As we investigate this complaint is belonging with your MP dealer. Because you are purchasing material from them. So, Request you to, please contact with the concerned dealer RESOLVED 2021-04-03 17:46:53    
982 6068226559EC2 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Name- naseer ahmad. mobile no. -9906574925. HI-TECH MOTORS machine-Futura auto. machine serial. no. -111011017904 address- pinglena, pulwama 192307. Machine problem- key is not cutting proper. Calibration done. machine is working fine
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Media_3
Media_4 		RESOLVED 2021-04-03 13:38:05    
983 605EEFBF5750A MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL
Twister 2 machine received in damage condition sn.no.1110110180913 Machine called back in H.O. Machine serviced and sent back to customer. now it is working fine Media_1
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Media_4 		RESOLVED 2021-03-27 14:11:35    
984 6059CCD59AC4F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
T7365 ACCENT FLIP BLADE PROFILE IS NOT CORRECT. not inserting complete to lock Dear Sir, The Sales Return CRN of amounting 63,768.00 (JV No. : 2009/JOUR/JV330) has been issued against this customer complaint (Token Number 6059CCD59AC4F) on the date of 20-Sep-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-03-23 16:41:17    
985 6058B04EC2395 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Dear Sir/Madam, i already given a complaint to you about changing my contact number can you please add my new number and remove old contact numbers.9850849318 My new number is 9822426589 Dear Sir, as per your request, your new contact details has been updated in your record.
Media_2 		RESOLVED 2021-03-22 20:27:18    
986 60588D555EE49 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Sir key T7083 i am not given order 200 pic Discussed with customer about this wrong material billing. Customer confirmed that he can sell out this material from there end. Media_1
Media_2 		RESOLVED 2021-03-22 17:58:05    
987 60584F58D4BDD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
sham lal manoj kumar. address- samana, Punjab machine-futura pro. machine serial no. - 1991431990500 machine problem-not update. Machine updated and now machine is working fine RESOLVED 2021-03-22 13:33:36    
988 60584E1EDC290 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Rajindera lock & key store. machine- futura pro. serial no. - 1110111879717 machine problem- not update. Machine updated and now machine is working fine RESOLVED 2021-03-22 13:28:22    
989 605845AC82BE1 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus. Name : Lakshmi Trading Trichy, Mob : +919944643270 Model : Duo Base Sl. no : 1110110885641 comp : Bit key carriage not moved. Carriage movement problem solved RESOLVED 2021-03-22 12:52:20    
990 60537A49D0F5E Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS
Doc nom-424937133 Remark-Material dispach by H.O on (04-04-2021)Material not recieve yet Dear Sir, the consignment has been delivered on 21st Mar 2021. Sorry for inconvenience.
Media_3 		RESOLVED 2021-03-18 21:35:29    
991 604F35CD252EE Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name-Ravi key maker Mob nom-99984 56628 Customer name-Ravi bhai Remark- futura motor problem Machine got serviced , Now machine is working fine. RESOLVED 2021-03-15 15:54:13    
992 604C561CC5611 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 GENERAL
T 7342v part is im not given order Dear Sir, This material you have received as a sample. It will be reflecting in your account. But, No debit / Credit will hit in your account RESOLVED 2021-03-13 11:35:16    
993 604C55673802D M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 LOGISTICS
pkg is very bad Dear Sir, Thanks for your feedback and support. Your query is under observation and we are improving our packaging as per your feedback. Media_1 RESOLVED 2021-03-13 11:32:15    
994 60475233344F9 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - AMBITION, TAPAS HAWLDER MOBILE - +917596838261 location - barrackpore kolkata - 700131 remark - mashine - FUTURA LIGHT SL NO. - 1110111525843 complaint - cutting problem in dimple track keys. Calibration of machine done . RESOLVED 2021-03-09 16:17:15    
995 603F4E40131CD MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
A customer from Hyderabad facing problem in Futura light machine. Issue:cutter blades broken and Deep cutting edge key . machine details: Futura light sn.no. 01110111525645 customer details: Shiva locks Ramesh pH no.9989282358 Calibration of machine done . Media_1
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Media_3 		RESOLVED 2021-03-03 14:22:16    
996 603DDA0034C35 603DD962891DD chanchal gupta OTHERS kurukshetra-136118 TECHNICAL
mobile flash battery is not charged Battery connection done with PCB . Problem Resolved. Media_1 RESOLVED 2021-03-02 11:54:00    
997 6038DB8877242 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name-patel Auto Amraili Mob nom-+91 70160 53934 Remark- Tab restart automatically. Problem Resolved
Media_4 		RESOLVED 2021-02-26 16:59:12    
998 60379DABE1CEA 60378DABB146F Rajesh Tule LOCK SMITH Nagpur -440018 TECHNICAL
key cutter machine Swift his not working properly from the dates as mention in the massage Machine got serviced , Now machine is working fine. RESOLVED 2021-02-25 18:22:59    
999 60375561740C4 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Name- umrao singh. address-banjara computerised, mehendargah, machine- futura auto. serial no.-1110111359523 . machine problem- silca app uninstalled. mobile no.-8607022663 Machine got serviced , Now machine is working fine. RESOLVED 2021-02-25 13:14:33    
1000 6036882B91F33 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - TAPAS HAWLDER, AMBITION MOBILE - +917596838261 mashine - futura light sl no - 1110111525843 complaint - 02t tracer received broken. Need to buy the tracer .
Media_4 		RESOLVED 2021-02-24 22:38:59    
1001 6035E28270EC1 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Customer details: Nasir and sons Khadar pH no.+917013160055 issue: update not enabled in Futura auto machine sn.no:1110111359776 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-02-24 10:52:10    
1002 6035E0ADA3C97 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Firm name- parwej Bhai key maker Mob nom-+91 96177 73961 Address-Rajasthan Issue-Error show. Calibration of machine done .
Media_4 		RESOLVED 2021-02-24 10:44:21    
1003 6035DD60C9E7B PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus.Name : Chennai Super keys. Name : Sathish Mob : +919884326071 model : Futura Auto Sl.no : 1110110183389 1. During the key cutting app automatically came home page Problem resolved now machine is working fine. RESOLVED 2021-02-24 10:30:16    
1004 6034F99A4E61D C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
T7166 has a transponder slot? Problem Resolved RESOLVED 2021-02-23 18:18:26    
1005 6034F6D8BF119 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which is the reverse bit key for T8261? Equivalent to the picture attached. Explained the difference betwwen the keys
Media_4 		RESOLVED 2021-02-23 18:06:40    
1006 60328DC37EF5B 5FF4203275A45 gurjeet singh LOCK SMITH vasant kunj delhi -110070 TECHNICAL
adaptor problem General troublshooting done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2021-02-21 22:13:47    
1007 602B9B6EAE43B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 LOGISTICS
1 box short in delivery from TCI EXPRESS Vide LR no 424988480 in consignment of 6 boxes delivered at our shop on 05.01.2021. Transporter says box is at there godown but cannot release it due to incomplete document attached. Material has delivered to the customers RESOLVED 2021-02-16 15:46:14    
1008 602B5D8EE8C8D MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
testing report cutting and decoding problem in Futura auto machine machine is now working fine RESOLVED 2021-02-16 11:22:14    
1009 602A2E88C1C89 SHAURYA PRATAP SINGH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Name- babban kumar. address- g.t road ,mandi sirsa machine problem- machine not showing wifi. .machine serial no.-1110110971122 Machine updated and now machine is working fine RESOLVED 2021-02-15 13:49:20    
1010 6024F5D01D858 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
Invoice No.20-21/1DM/021751 TCI Docket No.424562681 Mentioned 1 box Received 1 Box today But A15001FRZ Moulde key(Hero Passion Pro-R) 1000 pcs mentioned in invoice,but not received Pending 1 box has been received by the customer on 22nd Feb 2021 RESOLVED 2021-02-11 14:46:00    
1011 602228BBEFB93 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Facing problem in Futura auto machine. Unable to cut the keys. error ( request for update enabled) Machine sn.no: 1110111359738) customer details: Abdul raheem pH no.+918310846753 SSK SERVICE Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-02-09 11:46:27    
1012 602110AE89A6B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
TCI Docket Number 424563506 Refered consignment shows has reached Coimbatore on 28th January.But still not delivered Dear Sir, The consignment is delivered on 10-FEB-2021 Media_1 RESOLVED 2021-02-08 15:51:34    
1013 60210CC1BA8EA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 COMMERCIALS
GST amount not added in this bill Dear Sir, Please see the attached amended GST bill copy. Media_1 RESOLVED 2021-02-08 15:34:49    
1014 6020C72EEC3D6 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 COMMERCIALS
Gst not included for flash mobile machine order. invoice no:(20-21/1DM/021224) Dear Sir, Please see the attached amended GST bill copy. Media_1
Media_2 		RESOLVED 2021-02-08 10:37:58    
1015 6020B8DE94371 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS
Dear sir, i received only 1650 pcs of 7156 instead of 2000 pcs please send the rest material accordingly. thank you Dear Sir, This short Qty material credit note has been issued against the JV no. 1603/JOUR/JV70 on Dated 16-Mar-21 Media_1 RESOLVED 2021-02-08 09:36:54    
1016 601E819D43806 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Duo machine switch not working Machine is working now Media_1 RESOLVED 2021-02-06 17:16:37    
1017 601E4D2422A49 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus.name : Ameer key shop Name : Ameer Mob : +919578648483 Model Futura light Sl. no : 1110111525355 comp : Vibration and Noise Came Now machine is working fine .
Media_2 		RESOLVED 2021-02-06 13:32:44    
1018 601B7E1D6C45B ABHISHEK GROVER Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL
Product- Tata Manza top cover received this product from MK marketing and the product had quality issues. As discussed with Mr Punit Yadav, the material to be sent back to company as Sales Return and to be accounted in MK Marketing, since the material was billed to MK Marketing from the company As materail is billed to M.K Marketing so creidt note of sales return are adjusted on M.K Marketing RESOLVED 2021-02-04 10:24:53    
1019 601511D9D2680 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
My Smart Pro Serial Number SP806716 used in car now for first time in a Renault Scala 2013 car.Device became heated in 5 mimutes Dear Sir operating temperature of device: from -5C to 40C RESOLVED 2021-01-30 13:29:21    
1020 6013D9F3711BC 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL
Dear Sirs We had complained on 27th regarding Futura. No response yet. Further blade of swift T7301 does not insert . Instead of 2 mm it's 2.15 mm. thickness. why so negligence..... ? Aravind 9448189440 8762650840 Media_1
Media_2 		RESOLVED 2021-01-29 15:18:35    
1021 60125CE9005B4 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
*Rajindra lock house. ludhiana * machine -futura pro *machine serial no.- 1110111879717 *problem- machine always shows clean the opitical reader. *mobile no.-9814713782 optical Reader changed . Now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-28 12:12:48    
1022 60113725A1C2F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
SWIFT PLUS MACHINE COMPLAINT. CLAMP ALIGNMENT NOT CORRECT. CHECKED BY PALANIMUTHU Calibration and alignment of machine done . Media_1 RESOLVED 2021-01-27 15:19:25    
1023 601106E4E6EDD 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL
Dear Sirs We are having Futura Auto since 18 months. We had complained many times to Mr. Deepak but of no use. Now see regarding Activa Minda line key Futura is not supporting check with key number R1010 or R1003 . We took code from other sources and did. You don't have software of your own company. And during expo 2019 at Delhi while booking Futura , your company had assured key code for TVS , BULLET and many more . Recently Tvs Apache with SPARK lock which is also your company has not updated. It's seems you are shameless or shameful Please take care regarding and arrange for an early solution. Also Alto and Wagon R needs clamp calibration. Please note. Nano - check it that's also improper. Thanks Aravind 9448189440 8762650840 Dear Sir as update came of Bullets and TVS Vechicals please update your machine . Media_1
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Media_3 		RESOLVED 2021-01-27 11:53:32    
1024 600FEF6D46724 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
how to add transponder in T8153? Dear Sir, you cannot add transponder in T8153 key because it is not keyshell . RESOLVED 2021-01-26 16:01:09    
1025 6009A990067BF PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : Key zone Name : Sundaresh Mob : +919061328971 Location : Perinthalmanna, Kerala Model : Futura Auto Sl.No : 1110110963486 Mac. Address : 38:08:fd:01:1d:29 comp : Machine can't register. Remarks : Customer wrongly put E-mail ID so validation link not came then tried to change but he can'tput the Mac address in the respective field. Registration done and now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-21 21:49:28    
1026 6009A952EE781 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : Key zone Name : Sundaresh Mob : +919061328971 Location : Perinthalmanna, Kerala Model : Futura Auto Sl.No : 1110110963486 Mac. Address : 38:08:fd:01:1d:29 comp : Machine can't register. Remarks : Customer wrongly put E-mail ID so validation link not came then tried to change but he can'tput the Mac address in the respective field. Now machine is working fine . Media_1
Media_2 		RESOLVED 2021-01-21 21:48:26    
1027 60083E59A1D40 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
XYLO SHELLS CAPS CAME MIXED. NEED CORRECT CAP TO BE REPLACED. PLEASE SEND SEPERATE DEAR SIR, THE XYLO SHELL CAPS SENT TO YOU ON 30TH JAN 2021. Media_1 RESOLVED 2021-01-20 19:59:45    
1028 600680B811FD1 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - AMBITION, TAPAS HAWLDER MOBILE - +917596838261 location - kolkata mashine - futura light sl no. - 1110111525843 compliant - keys are not cutting in mashine. MASHINE CARRIAGE IS NOT PROCEED AFTER COMAND Machine repaired at H.O and dispatched to the customer. RESOLVED 2021-01-19 12:18:24    
1029 60055279882FF K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Duo machine me fuse bar bar ud ja raha he costmor ne 25/30 fuse change kar chuka he please solve ASAP Open the carrege and clean then kcm working properly. RESOLVED 2021-01-18 14:48:49    
1030 600552307F91B K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Swift ultra machine me jow properly work nahi kar raha many machine have this problem costmor not satisfied with this problems please give solution ASAP. open carrege and clean all shaft,kcm working properly. RESOLVED 2021-01-18 14:47:36    
1031 6002710D65A2C N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear Team, We have received Wrong material. As per invoice no-021343 dated 13-01-2021material is A15001FRZ (right side) & qty is 500 pcs but physically we have received A15001FLZ(Left side) -500. we have complain to Mr. Vivekanand previously for the same problem in same item. please tak care. thanks & regards Paramvir Received Material is OK -as the customer confirmed. RESOLVED 2021-01-16 10:22:29    
1032 5FF9B557CD8BD C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which brand & lock model makes use of T7285 CKA1 keys? Query Solved
Media_2 		RESOLVED 2021-01-09 19:23:27    
1033 5FF9B516C692A C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which brand & lock model makes use of T7253 keys? Query Solved Media_1 RESOLVED 2021-01-09 19:22:22    
1034 5FF9AC3FC1C66 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
PROFILE OF THIS KEY IS WRONG FOR ALTO. I have received 2000 nos Dear Sir, Against the 2100 flip blade sales return the credit note has been issued from Company side on 27th Feb. CRN JV Ref No 20-21/10001/2702/JOUR/JV785 Media_1
Media_2 		RESOLVED 2021-01-09 18:44:39    
1035 5FF82F27B47A1 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Virendra kumar Mob nom-+91 88082 88858 s.no-1110110810179 Remark- new futura auto machine show error. Machine updated and now machine is working fine Media_1 RESOLVED 2021-01-08 15:38:39    
1036 5FF82E1841E90 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remark-Fast copy show blank Now machine is working fine . Media_1 RESOLVED 2021-01-08 15:34:08    
1037 5FF7F32669772 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
photo Thanks for sharing with us the required documents. Media_1
Media_2 		RESOLVED 2021-01-08 11:22:38    
1038 5FF7E25484556 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : A2Z Key Shop Location : Karur, Tamilnadu Name : Rahman Mob : 9791887757 Model : Flash 008 Sl. No : 1110111372096 comp : Flash 008 Continually fuse tripping. ( After bridge rectifier Changed) Motor of machine changed. Media_1
Media_2 		RESOLVED 2021-01-08 10:10:52    
1039 5FF72AF12EDA2 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
I am sending a order of key Suzuki access last time the order was receive and key in available in box &magnet or steiger not in a box why I am sale of this key plz receive my magnet or steiger before 1year ago my steiger &magnet had miss for 2box for hero maestro total 225 magnet or 75 steeger plz send me my items Dear Sir, The Keys short magnet and stickers has been dispatch to you on Dated 14th Jan 2021. RESOLVED 2021-01-07 21:08:25    
1040 5FF6DD0FC6707 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
CARRIAGE MOVEMENT PROBLEM IN SWIFT PLUS aligment of handle with carriage done. now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-07 15:36:07    
1041 5FF6A54142261 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
+919910169585 Shoeb Wali from Aligarh problem reported in his Twister II machine left side screw is jam which is responsible for the up n down movement of the shaft please contact him immediately Machine got serviced , Now machine is working fine. RESOLVED 2021-01-07 11:38:01    
1042 5FF5C994B9B7D VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
NAME - FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR LOCATION - HASAN MARKET,MANIKA ROAD RAEBARELI - 229001 MASHINE - FUTURA AUTO SL.NO. - 1110110183764 complaint - other sounds and vibration. Now machine is working fine . Media_1 RESOLVED 2021-01-06 20:00:44    
1043 5FF42990CA775 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MUNEER AHMAD MOBILE - +919044329442 location - Hasan market Rae Bareli -229001 mashine - futura auto sl.no. - 1110110183754 complaint - MASHINE UPDATE NOT ENABLED PROPERLY Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-01-05 14:25:44    
1044 5FF4211E2B5CA 5FF4203275A45 gurjeet singh LOCK SMITH vasant kunj delhi -110070 TECHNICAL
Machine sn.-1110110164326 machine prblm- decoding and tracer does not move. Name -gurjeet singh Machine-Futura auto At tracer housing was cleaned and oiling done now machine is working fine. Media_1 RESOLVED 2021-01-05 13:49:42    
1045 5FF304D2EA8B8 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
FUTURA AUTO Delivered at Growth Trust Nilakottai, Tamilnadu could not be registered due to Server issue. Also.the Z3 Key packet is not received with the Futura Auto. Installation and training given. Media_1 RESOLVED 2021-01-04 17:36:42    
1046 5FF3001D181F7 5FF2FDDE5820D vaibhav singh KEY CUTTER Bilaspur-495001 TECHNICAL
I am a user of silica futura macine n becoz of the quality of the sica key my two original Silva cutters 02L w is broken m attaching pictures of the same ...n expecting quick action... Need to change the cutter . Media_1
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Media_4 		RESOLVED 2021-01-04 17:16:37    
1047 5FF04E0DF1F6C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 LOGISTICS
we received one swift plus short as shown in bill boxes received are 17 nos. but one box is promotional material - calender kindly take necessary steps asap Customer have received pending 1 box of Swift Plus 02nd Jan 2020. Confirmed through the phone call by customer. Media_1 RESOLVED 2021-01-02 16:12:21    
1048 5FEDB7438FD1E Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Vijendra kumar mob nom-+91 88082 88858 problem-New futura auto machine show mac address can't be empty. Serail nom-1110110810179 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-12-31 17:04:27    
1049 5FE33D14314AD Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Vijay bhai mob nom-+91 80786 19677 Issue- 01L cutter broken found in new futura auto machine. 01lw cutter given in under warrenty. Media_1 RESOLVED 2020-12-23 18:20:28    
1050 5FE3001C5F1AF PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : V G S Key World Name : Arun Kumar Mob : 7299915266 1. Swift plus machine belt came out issue resolved. Complaint Resolved Media_1
Media_2 		RESOLVED 2020-12-23 14:00:20    
1051 5FE2C058D19D3 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : VGS Key World Name : Arun kumar Mob : 7299915266 Model : Swift plus Sl. No : 1110111372621 Comp : Swift plus machine during the running, belt automatically came out. Complaint Resolved Media_1 RESOLVED 2020-12-23 09:28:16    
1052 5FE1D5369684C 5FAD15D865AE7 Jitendra Mishra LOCK SMITH Rourkela-769004 GENERAL
my futura auto not working properly power adaptor changed . Media_1
Media_3 		RESOLVED 2020-12-22 16:45:02    
1053 5FE1AABCD6B82 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
futura Light updation issue Machine updated and now machine is working fine
Media_3 		RESOLVED 2020-12-22 13:43:48    
1054 5FE075C2A5CB1 Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
Customer name- Raushion jee Mob nom-+91 99280 59970 Address-Beawar(Raj) s.no-1110110182986 Issue- carbon brush problem. Now machine is working fine . Media_1
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Media_3 		RESOLVED 2020-12-21 15:45:30    
1055 5FE074702E1E9 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Vijay kumar Mina Mob-+91 80786 19677 Address-Kota. Problem- machine show error. Serial nom-111011810100 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-12-21 15:39:52    
1056 5FDEF4461EBC3 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
this should be in yamaha group. not bajaj Dear Sir, Thanks for your observation and feedback. The part code description has been changed in App. Media_1 RESOLVED 2020-12-20 12:20:46    
1057 5FDC88D229FFA VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
NAME - DINESH MOBILE - +917052543940 location - near politechnic CHATRAVAS faizabad - 224001 mashine - futura auto sl no. - 1110110183242 COMPLAINT - MASHINE not cutting keys properly Calibration of clamp done and cutter changed now machine is cutting key properly. RESOLVED 2020-12-18 16:17:46    
1058 5FDC650D2BB1C Vaibhav Ramchandra Chile S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
firm name : universal key maker contact person Gaurav bhagwat contact number :9422955224 Kcm :.futura auto serial number :1110110183471 compliant sub: Honda key not cutting properly customer passing problem honda key cutting, sl Machine is now cutting key properly. Media_1
Media_2 		RESOLVED 2020-12-18 13:45:09    
1059 5FD9B56A8DA7D VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MALOTI TELECOM,ARUN CHAUDHARY MOBILE - +919748498999 location - 99/A/1B BAGMARI ROAD kolkata - 700054 mashine - FUTURA AUTO SERIAL NUMBER - COMPLAINT -1110111359677 1. mashine cutting stoped in mid of key cutting. 2. MASHINE RESTART AUTO MATICALLY power adaptor changed . Media_1 RESOLVED 2020-12-16 12:51:14    
1060 5FD8454C62513 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MAMA BHANJA KEY POINT, SANDEEP SINGH MOBILE - +916377102868 MASHINE - futura auto serial number - 1110110182351 complaint - TRACER 06T WAS BROKEN DURING KEY DECODING IN MASHINE SERVICE PLEASE PROVIDE TRACER FOR THE SAME Tracer changed . Media_1
Media_2 		RESOLVED 2020-12-15 10:40:36    
1061 5FD758B04D045 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7191 50p. Keys ke magnats kam nikle hai Key Magnet has been dispatched on Dt 19.12.2020 Media_1
Media_2 		RESOLVED 2020-12-14 17:51:04    
1062 5FD4BCCDA6A2A S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
MAC. FUTURA AUTO booked in TCI vide docket number 051365963 expected on 11.12.2020 delayed more than 5 days. Already I have complained many times regarding logistics. Kindly arrange to resolve. Dear Sir, the shipment has been delivered on 14th Dec 2020. tracking details is attached herewith. thanks RESOLVED 2020-12-12 18:21:25    
1063 5FD348D871895 Vipindas C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Dated 21-10-2020 Product :- Futura Auto Complaint:- Issue in Carriage movement After Reparing machine dispatched to customer end. RESOLVED 2020-12-11 15:54:24    
1064 5FD1E3103B402 MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL
customer facing problem in Futura auto machine (deep cutting problem) machine sn no.1110110998549 customer details: Sheikh Nabi National Auto Electrical work pH no.+919866331891 carbon brush changed,and now no problem in cutting the keys Media_1
Media_2 		RESOLVED 2020-12-10 14:27:52    
1065 5FD1AF64D1FD2 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
5 machines were booked in TCI vide docket no.051365915. The consignment reached Coimbatore depot on 07.12.2020 @ 2.30 p.m.Local TCI employee told me that goods can be delivered the next day only.1 Swift machine was urgent for me.So I sent my staff in 2 wheeler and collected 1 Swift plus only.They vomited to deliver the balance 4 cartons the next day.But both of their phones are either switched off,not reachable or mostly ringing,but no response.Kindly arrange to make them deliver today. Already I have requested many times to book by any alternate transporter.Because TCI service @ Coimbatore is always the worst.Never able to get goods in time. Any transporter will deliver goods the next day after reaching Chennai. But in TCI it will take 3 days after coming Chennai. Kindly either try to resolve delay issues or look for an alternate transporter. Dear Patron, the pending shipment has been delivered yesterday Dt. 10th Dec 2020 RESOLVED 2020-12-10 10:47:24    
1066 5FD0AC8695928 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - AV. KEY MAKER, WAKIL SIDDHEQUE MOBILE - 9350415356 LOCATION - SHOP NO. 164, BASANT CHAUK OPP. BARAF KHANA GHAZIABAD - 201001 COMPLAINT - futura mashine not updated. MASHINE - futura auto s.no. - 1110111359622 Machine updated and now machine is working fine RESOLVED 2020-12-09 16:22:54    
1067 5FCF50D0B888E N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear Sir, Kindly despatch Coal brush by hand through Mr. Vivekanand on urgent basis. Thanks Dear Patron, This material billing has been done against invoice no.20-21/1DM/020503 Dt. 08-Dec. and handover the Mr. VIVEKANAND as per your request. He will be delivering this material to you by EOD RESOLVED 2020-12-08 15:39:20    
1068 5FCE9F972B2A9 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
please correct this product image Dear Patron, thanks for the suggestion. The product images have been updated on the App. Now you can please place the order if any. Media_1 RESOLVED 2020-12-08 03:03:11    
1069 5FCDC0CCD310C SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
machine on not working power adaptor changed . Media_1 RESOLVED 2020-12-07 11:12:36    
1070 5FCDB22F461AE SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 LOGISTICS
Dear sir, This courier service is very bad please change this courier because material is not delivered on time and courier service is delivered one box short that i mention on pod box also deliverd damage as shown as below. cutter 01l is delivered one pics short and part no.7188 magnet key magnet only received 25pcs in this box 25pcs magnet short. sir please solve this problem at urgent basis because i am faced this type of problem before also. Thank you.. Short and lost material has been dispatch on 19-Dec-2020 Media_1
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Media_4 		RESOLVED 2020-12-07 10:10:15    
1071 5FC9FDCB6D1D5 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear sir, we have received customer complaint from customer of futura machine. Machine not cutting properly both side. please resolve the matter. customer-Mama Bhanja Key Point from -Churu, Rajasthan contact-9413450570, 8107069670 machine is now working fine RESOLVED 2020-12-04 14:43:47    
1072 5FC9C8449B248 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 GENERAL
T 7266 is part price is wrong in showing it in the app Dear Customer, Thanks for your observation, We have notified the same to the concerned department. Price will be rectified shortly. You can place your order on App. The material will be billed on correct price. Media_1 RESOLVED 2020-12-04 10:55:24    
1073 5FC8B1E5018F0 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
TWISTWR II Machine delivered to RIGHT IMPRESSION was received with body hampered. Machine Repaired and send back to the customer Media_1
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Media_4 		RESOLVED 2020-12-03 15:07:41    
1074 5FC8976F280FB D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
cokeymak@gmail.com Dear Patron, thanks for sharing the customer details. Media_1 RESOLVED 2020-12-03 13:14:47    
1075 5FC8968D6B8E7 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Dear sir we sold your futura light machine to the customer machine serial no. Is 1110111525973 Request you to please change the registration from my name to customer name Machine registration changed on customer name. RESOLVED 2020-12-03 13:11:01    
1076 5FC7796BECC42 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
screw not available inside the packet of TR-CHU87R-SH2. Kindly provide the same as per invoice quantity. Screw has been sent on 24th Dec 2020 Media_1 RESOLVED 2020-12-02 16:54:27    
1077 5FC73B23D42E1 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
Name-arun machine- futura auto address- ram bagh chowk amritsar. machine problem- carbon brush. serial no.-1110111359707 carbon brush changed,and now no problem in cutting the keys Media_1
Media_2 		RESOLVED 2020-12-02 12:28:43    
1078 5FC72E145025A SHAURYA PRATAP SINGH Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL
Name- Anwar khan Adress- sikkar Rajasthan. mobile-7014020026. Machine- swift plus. serial no.- 1110110187837 machine problem- movement problem in carraige. Machine got serviced , Now machine is working fine. Media_1
Media_2 		RESOLVED 2020-12-02 11:33:00    
1079 5FC640C5229FF Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS
Blade Box broken recieved at Dealer place. Dear Patron, Thanks for your inputs, We accepted your complaint and forwarded to the concerned department for further improvement. We will take care of this in the future. Media_1
Media_2 		RESOLVED 2020-12-01 18:40:29    
1080 5FC5F36C5D4F3 H060 HAKIMI CAR DECOR SILCA POINT NEAR APSARA HOTEL, TORAN BAWRI, SURAJPOLE-UDAIPOLE ROAD, UDAIPUR, RAJASTHAN-313001-313001 GENERAL
I had placed order on 19/nov but haven't received my order till today , very disappointed from the service Dear Sir, Due to some unexpected issue material was not dispatched on time. now billing has been done and material booked with the courier on 29th Nov 2020 against the Docket Number: 051366125. The expected delivery date will be 04th Nov 2020. Sorry for inconvenience we will take care in future. RESOLVED 2020-12-01 13:10:28    
1081 5FC5BA75D4ADD PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : I keys Name : Saleem Raja Mob : 8072357228 Model : Futura Auto Sl. no : 1110110183358 Comp : Mobile Tracer not Working. Problem Solved Media_1
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Media_3 		RESOLVED 2020-12-01 09:07:25    
1082 5FC3234CE9D66 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
One SMART PRO AD2000 was sold to me forcefully against my wish vide Invoice No.19-20/1TR/014101 dated 17-10-2019. Even after receiving,we didn't open it.Mr.Deepak came in person to activate the device.That time also I insisted Deepak not to activate it and take it back.But he ignored my request and activated it saying that it will be very useful.That was the first and last the machine case was opened. Neither Deepak nor anybody else could even provide a list of cars coverage. Atleast if I get a clear list of cars covered,I can sell to someone who is interested saying that it is registered but unused,atleast @ my cost. Dear sir, now you are using your device and for any support please let me know . RESOLVED 2020-11-29 09:57:56    
1083 5FBF9022C8229 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
TR-T128C Toyota H Chip was sent to me 100 pcs vide invoice No.19-20/1TR/011207 dated 30.05.2019 We were told it is used to clone Toyota G chip.But it was not happening.Also made a complaint.But not resolved.We could not use the chips No response from the dealer end.
Media_2 		RESOLVED 2020-11-26 16:53:14    
1084 5FBF86CD64944 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - GL SALES, SANTOSH YADAV MASHINE - MATRIX PRO MASHINE SL.NO. - COMPLAINT - CUTTER SHAFT ASSEMBLY NOT WORKING PROPERLY, CARRIAGE JAM, capacitor change and cleaning of machine done Media_1 RESOLVED 2020-11-26 16:13:25    
1085 5FBF85F505487 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - GL SALES, SANTOSH YADAV MASHINE - DUO BASE MASHINE S NO. - 1059161920805 COMPLAINT - ELECTROMAGNETIC SWITCH NOT WORKING PROPERLY,MOTOR SPEED SLOW After the several reminders and follow up,Since you are not responding so we are closing the complaint . Media_1 RESOLVED 2020-11-26 16:09:49    
1086 5FBF7B8E82D3D K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
New hero keys not hard easily band Key material is ok as per as ISI standard. Media_1
Media_2 		RESOLVED 2020-11-26 15:25:26    
1087 5FBDDCD3D2510 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS
Customer name-Hari Bhai Mob nom-98223 04651 Issue-New Duo kcm recieve without power coard and lnkey. Power Code and L keys set has been dispatched on 19th Dec 2020 Media_1 RESOLVED 2020-11-25 09:55:55    
1088 5FBCC5848B926 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear Sir, We have received a complaint of Twister II machine from a customer of Ghaziabad. Technical Issue in Machine. Please resolve the same. Customer detail is given below- Name - Amarjeet Singh Location - Ghaziabad Mob no- 9711567281 Oiling and lubrication of clamp and pillars done now twister II machine is working fine . RESOLVED 2020-11-24 14:04:12    
1089 5FBCADEC930CD Rajesh Pujari Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 LOGISTICS
the consignment has reached the destination on 20th Nov, but even after repeated follow up with the TCI the material is not delivered. please arrange to deliver at the earliest possible Shipment has been delivered on 24th Nov 2020. receiving POD is attached herewith Media_1
Media_2 		RESOLVED 2020-11-24 12:23:32    
1090 5FBCA1AE47E0A Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 LOGISTICS
Delivery expected date -23/11/2020 Not recieved yet Docket Number: 051226173 Shipment has been delivered on 24th Nov 2020. receiving POD is attached herewith Media_1 RESOLVED 2020-11-24 11:31:18    
1091 5FBB6E925504D Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Danish Bhai Firm name-Amir key maker Mob nom-93522 22567 Issue- Futura auto show machine blocked. Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-11-23 13:40:58    
1092 5FB9396D23297 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Customer name-Abdul Bhai Mob nom-+91 98933 47143 Address- Indor Issue- New swift machine not move up down. MACHINE WORKING NOW RESOLVED 2020-11-21 21:29:41    
1093 5FB8AF8BF0082 S244 SHRI TYRE AGENCY SILCA POINT 11-A,Shopping Centre,Kota--324007 TECHNICAL
UNHAPPY Training provided by Deepak on Futura Light,RW4 Plus and Smart pro. Customer is satisfied now. RESOLVED 2020-11-21 11:41:23    
1094 5FB49B6CEE92F PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
During the key cutting, App automatically came to home page Problem Solved, machine is working fine Media_1 RESOLVED 2020-11-18 09:26:28    
1095 5FAE43169C6A0 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Gopi key maker, vellore, Name : Gopi G Mob : 9443117586 comp : optical reader error Re-insert the optical reader cable and calibrate the optical reader Media_1 RESOLVED 2020-11-13 13:55:58    
1096 5FACE184361DD PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus Name : Care and key Name : venkatesh mob : 9600553502 complaint : after the calibration "Tolerance limit exceed " shown zero, all clamp and mobile tracer calibration done Media_1
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Media_3 		RESOLVED 2020-11-12 12:47:24    
1097 5FABB0584550B VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - IMRAN MOBILE - 7310133133 LOCATION - NEAR KHARBANDA MOTOR COMPLAINT :- CARRIAGE JAM AND CARRIAGE LEVER NOT WORKING Carriage movement problem solved RESOLVED 2020-11-11 15:05:20    
1098 5FAA382FA2948 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super keys Name : Sathish Mob : 9884326071 comp : When during the key cutting App automatically came to Home page. Tab reset and futura app again installed. Media_1
Media_2 		RESOLVED 2020-11-10 12:20:23    
1099 5FAA2AFE69AC0 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
Name-basarat hussain. Address- main 100 futa road munsi market. delhi. machine problem- calibration problem and alignment problem in clamp. serial no.-1110110192503. mob no.-9667804075 Calibration and alignment of machine done . Media_1 RESOLVED 2020-11-10 11:24:06    
1100 5FA939205A38C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
PROFILE OF MINDA KEY IS WRONG. PLEASE CHECK. I HAVE KEPT THE PIC OF CORRECT PROFILE AND THE SIZE OF HEAD ALSO IS SMALL Dear Sir, Thank you for your feedback and observation. we are improving product quality as per your recommendation. Media_1 RESOLVED 2020-11-09 18:12:08    
1101 5FA91C8A8BB04 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
A customer from mangalagiri facing some problem in Futura auto machine (Deep cutting edge ) Customer details: Mastan khan. pH no.9603316066. Tenali road middi center, Mangalagiri, Guntur district.A.P. Machine Sn.No.1110110164432 carbon brush changed,and now no problem in cutting the keys Media_1
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Media_3 		RESOLVED 2020-11-09 16:10:10    
1102 5FA26122B0212 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
Dear sir, i have placed order part no.A1285z suzuki swiss without magnet 500 pcs but by mistake its placed 7500pcs and it deliverd to my end 3175pcs but my required is 500pcs please take back to 2675pcs for sales return and rest please cancel. Thank you. Credit Note has been issued against the sales return material on Date : 28-Nov-20 (JV No. : 2811/JOUR/JV690) Media_1
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Media_3 		RESOLVED 2020-11-04 13:36:58    
1103 5FA2578DEE0DA VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - ELIYAS MOBILE - +919811615190 location - near sector 16 metro station REMARK - lamp and tilt knob not working properly machine is now working fine RESOLVED 2020-11-04 12:56:05    
1104 5FA13CAE1B7D6 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
dealer name: Kishore Key Customer name: Kishore Had issue with key cutting on Futura Auto. Problem observed was Both Cutter broken, Tracer movement hard. Gave training and explained the features. need to change the cutter and training given on how to cut the key Media_1
Media_2 		RESOLVED 2020-11-03 16:49:10    
1105 5F9EF29F554F5 S244 SHRI TYRE AGENCY SILCA POINT 11-A,Shopping Centre,Kota--324007 GENERAL
UNHAPPY Training and installation done of machine RESOLVED 2020-11-01 23:08:39    
1106 5F9BE5C03E807 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Pankaj bhai Firm name- Pankaj key maker Mob nom-098281 93522 Remark- Futura show spindle error at time of cuttung. Machine updated and now machine is working fine
Media_4 		RESOLVED 2020-10-30 15:36:56    
1107 5F9A92524019F Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remark- Swift motor burn Work done- Change motor(Problem solved) Motor and motor shaft changed Media_1 RESOLVED 2020-10-29 15:28:42    
1108 5F995137BAB1C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : KMS Keys, Trichy Name : Kajamudeen PH : 9942212068 Comp : Fast copy update issue updated the Fast copy by using silca biz Media_1 RESOLVED 2020-10-28 16:38:39    
1109 5F97DF35005B3 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Firm name-Sankar Auto electric Mob nom-+91 98281 30821 Issue- Futura machine restart automatically at time of key cutting Problem solved . Address- Suratgadh Rajasthan Tab reset and limit switch adjusted , now machine is working fine . RESOLVED 2020-10-27 14:19:57    
1110 5F97B01646049 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
some keys come like this too :) Dear Sir, Thanks for your observation/feedback, we noticed that and we are improving our quality as per your suggestion. Media_1 RESOLVED 2020-10-27 10:58:54    
1111 5F96C767610C3 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Firm name- Universal motor Mob nom-+91 94229 55224 Problem- Machine restart automatically. Problem solved. Factory reset of machine done and now machine is working fine . RESOLVED 2020-10-26 18:26:07    
1112 5F968E1231846 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Jujar bhai Mob nom-+91 98246 26553 Remark-Flash 008 wire and fuse burn problem solved by Avinash ojha. fuse and wiring of machine changed Media_1
Media_2 		RESOLVED 2020-10-26 14:21:30    
1113 5F94133053542 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to diffentitae between TR-T9091 & TR-T9092? please share a picture to show the visible differences. PCB slot spacing is different in both key shell Media_1 RESOLVED 2020-10-24 17:12:40    
1114 5F93B2994C797 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to differentiate between TR - T9091 & TR- T9092? Dear Sir, Key Part code TR-T9091 is SUZUKI REMOTE SHELL SWIFT / WAGON R / RITZ and Key TR-T9092 is for SUZUKI REMOTE SHELL CIAZ. Only change in profile (L/R side). RESOLVED 2020-10-24 10:20:33    
1115 5F926352E011E C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
what is the difference between these keys? There is only a thickness difference between the two keys. KA2 is slightly thicker than KA1. Media_1 RESOLVED 2020-10-23 10:30:02    
1116 5F8FDED4A6E4A Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Customer name-Mayur Bhai Firm name- Mayur key maker Mob nom-9374145108 Remark -machine auto restart. (Problem solved) limit switch position adjusted. and tab reset . RESOLVED 2020-10-21 12:40:12    
1117 5F8EEC8759AB2 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 GENERAL
do you have a blank for this yale key? from the shoulder to the tip, it's 27mm Dear Sir, as we checked, this key is not in our product range. Media_1
Media_2 		RESOLVED 2020-10-20 19:26:23    
1118 5F8D3ED01DC73 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Somnath bhai Firm name-Somnath key pune Mob nom-+91 98234 44727 Problem- Mobile tracer error Problem Solved RESOLVED 2020-10-19 12:52:56    
1119 5F8C6EF38D614 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to decode and cut Godrej Padlock Lever keys. We cannot decode 7 lever or any that type of key by futura light machine RESOLVED 2020-10-18 22:06:03    
1120 5F8AC1257F041 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 LOGISTICS
RECEIVED OPEN BOXES. THE IS NO TAPES ON THE BOXES. ONE PACKET IS EMPTY. Credit Note has been issued and adjusted in your account against the short supply on Date : 20-Nov-20 (JV No. : 2011/JOUR/JV233) Media_1
Media_2 		RESOLVED 2020-10-17 15:32:13    
1121 5F8A70BCD5857 Vipindas C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
T8261- 700 nos received in bad quality( Look wise) photographs are attached for further clarification. The customer has sold out his entire material (as the customer confirmed) Media_1
Media_2 		RESOLVED 2020-10-17 09:49:08    
1122 5F89A6DB9B1F1 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 LOGISTICS
2 nos of wedge transponder boxes seems to be missing from invoice # 20-21/1TR/017093 Credit Note has been issued and adjusted in your account against the short supply on Date : 20-Nov-20 (JV No. : 2011/JOUR/JV232)
Media_2 		RESOLVED 2020-10-16 19:27:47    
1123 5F899232D3DA6 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name- Key shop costomer name-Mr. Jujar bhai Problem- Machine not taking update. Problem Solved Media_1 RESOLVED 2020-10-16 17:59:38    
1124 5F8988A55EA32 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Can we copy both Godrej & Europa keys on CKA2 key? The pin positions seem to be different. Yes, it worked. Media_1 RESOLVED 2020-10-16 17:18:53    
1125 5F892F6F15839 PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 Ph: 7299915266 Comp : Futura Updated but card not shown and Warning error came. Need to update the machine Media_1
Media_2 		RESOLVED 2020-10-16 10:58:15    
1126 5F892E45988D3 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super Keys, Chennai. Model : Futura Auto Sl. No: 1110110183389 PH: 9884326071 Comp :Futura Updated but card not shown and warning error was came Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-16 10:53:17    
1127 5F883192675B4 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name-Mr. Om prakash Mob nom-+91 78210 56565 Address- Pali Rajasthan Issue- app close suddenly Problem solved. RESOLVED 2020-10-15 16:55:06    
1128 5F86E704DE22E C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Futura decoding keys training. Ultra keys, side cut keys. Training and installation done of futura light machine. Media_1 RESOLVED 2020-10-14 17:24:44    
1129 5F86AA5C26D97 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
1033801150708 update not working Machine updated and now machine is working fine Media_1 RESOLVED 2020-10-14 13:05:56    
1130 5F869EC2E88C6 Rajesh Pujari S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
Futura Auto Update issue Customer Name: Mr. Nilesh Ph.: 9823747473 location : Lonavala update done .Now machine is working fine Media_1 RESOLVED 2020-10-14 12:16:26    
1131 5F8176FF4643D Vaibhav Ramchandra Chile D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
customer name Nikhil sunuka contact number :8104517870 Adreess :sai auto key works, Nana chawl Mumbai 400007 machine : futura problem : showing error of update interrupted After buying the subscription problem will resolved. Media_1 RESOLVED 2020-10-10 14:25:27    
1132 5F8169A9E4FAB Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
customer name :Nilesh kotulkar contact number :9823747473,9552193233 machine :futra auto problem : update enabled Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-10 13:28:33    
1133 5F803D66AAB9B Vaibhav Ramchandra Chile N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL
customer name Gaurav bhagwat contact number :9422955224 machine :futura auto machine serial number :1110110183471 sub ofcomplain : machine update done but showing old version. Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-09 16:07:26    
1134 5F801C8F7062A SHAURYA PRATAP SINGH S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL
Name- Devraj tanwar,Address- palwal road gurugram haryana. Mob.-9812887833. Machine problem- 07T broken during the training Machines sn-1110110998471. Need to change 07t tracer Media_1 RESOLVED 2020-10-09 13:47:19    
1135 5F8000CFA3FBE Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Amit Bhai Mob nom-97990 08218 Address-Jodhpur Rajasthan Problem- futura show update enabled. Machine updated and now machine is working fine RESOLVED 2020-10-09 11:48:55    
1136 5F7EF5478939A SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
name-mohd hakeem, address- chunupur,jiyanpur,azamgarh machine- futura auto serial no.-1110111359783. problem-updation problem. mob.- 7388459616 Machine updated and now machine is working fine RESOLVED 2020-10-08 16:47:27    
1137 5F7BD5EA57E7C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super Keys, Chennai Model : Futura Auto Sl. No. 1110110183389 PH. 9884326071 COMP : The Machine is blocked Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-06 07:56:50    
1138 5F7AA9CB12165 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Sardar jee Mob nom-+91 820 947 7121 Problem - Show machine block Address- Pali Rajasthan. Machine updated and now machine is working fine RESOLVED 2020-10-05 10:36:19    
1139 5F7815B40E365 SP004 - GENERAL
swift plus not working Problem resolved now machine is working fine. Media_1 RESOLVED 2020-10-03 11:39:56    
1140 5F77FB9745A9C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
order history shows some other Distributor details. please correct The problem has been rectified. Now dealer can see his order placement history only. RESOLVED 2020-10-03 09:48:31    
1141 5F7737E40CFB8 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
T7156 300 pieces of Magnets does not come in the key box pls send immediately Material has been dispatched to the customer. Media_1
Media_2 		RESOLVED 2020-10-02 19:53:32    
1142 5F75AA650A38F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
CUS. NAME : ANNAI STICKERS, MARTHANDAM, MODEL : FUTURA AUTO SL. NO : 1110110164364 PH: 9047993377 COMP : KEY OVER DEPTH CUTTING ISSUE Media_1
Media_2 		RESOLVED 2020-10-01 15:37:33    
1143 5F749CFE81E2B PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 PH : 7299915266 complaint : key cutting issue Action taken : Replaced the Carbon brush and KCM is working properly carbon brush changed Media_1
Media_2 		RESOLVED 2020-09-30 20:28:06    
1144 5F7448E8C214C SP008 CITY LOCK SILCA POINT CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001 TECHNICAL
my futura Machine try again to againe update but no updating Need to buy subscription RESOLVED 2020-09-30 14:29:20    
1145 5F73181E92904 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
02J clamp - fresh piece we changed and using silca org cutter in futura. the machine is calibrated after changing this clamp. still the edge is grinding. please suggest Media_1 RESOLVED 2020-09-29 16:48:54    
1146 5F7315C6533D5 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 COMMERCIALS
Recently i had ordered few flip blades. since the images were not there I could not identify the locking part of the blade to the flip. so few blades were for old Silca Flip keys which cannot suit for vvdi kd remotes. kindly request to take these blade back. And few blades profile is also not which is manufacturing defect Credit Note has been issued against the sales return material on Date : 28-Nov-20 (JV No. : 2811/JOUR/JV692 RESOLVED 2020-09-29 16:38:54    
1147 5F7311B0C9A39 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
T80+ TRANSPONDER CHIPS ARE NOT GETTING CLONED. OUT OF 10 ONE CHIP GETS CLONED REST SHOWS KEY BLANK NOT CORRECT. I HAD SEND THE VIDEO OF THIS IN MSD GROUP Transponder is taken back as a sale return . RESOLVED 2020-09-29 16:21:28    
1148 5F72DFF26ECE2 SHAURYA PRATAP SINGH N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Name-Gurjeet singh Address- D-2 vasant kunj,Near power house,Delhi Machine- futura auto serial no. 1110110164326 Problem- Decoding Problem . Training given on how to decode the key Media_1 RESOLVED 2020-09-29 12:49:14    
1149 5F72D5F6197DB Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Costomer name-Mr Vinay Mob nom-+91 99703 41537 Problem- Futura updating issue model- Futura S.no-1911201080606 Need to update by fast internet connection RESOLVED 2020-09-29 12:06:38    
1150 5F7202017AD06 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
Not able to cut the keys properly on Silca Duo Machine Customer name: Sunil Keymaker, Mumbai phone no: +919892246915 Need to loose belt little bit Media_1
Media_2 		RESOLVED 2020-09-28 21:02:17    
1151 5F71C59A182D5 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS
Courier boy does not deliver goods at the premises. All other courier company deliver goods at our door step. kindly look into the matter. We appointed to a local delivery person (Shiv Ram Auto) for Delhi region material delivery. he will be delivered the material at your doorstep... RESOLVED 2020-09-28 16:44:34    
1152 5F71940A5B4B2 Rajesh Pujari K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Futura Machine Working Slow. Customer Name: Rahul, Ahmedabad Ph.: 9722265341 Need to update the machine Media_1
Media_2 		RESOLVED 2020-09-28 13:13:06    
1153 5F6E0F8E67298 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
CUS. NAME : CHENNAI SUPER KEYS. LOCATION : CHENNAI. MODEL : FUTURA AUTO SL. NO : 1110110183389 PH : +91 98843 26071 Complaint : App not able update Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-09-25 21:11:02    
1154 5F6DCD610D8EA Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
carbon brush issue at M/s. A to Z key. action taken: Changed Carbon brush and machine working fine. Carbon Brush changed. Media_1 RESOLVED 2020-09-25 16:28:41    
1155 5F6DC884CBED6 Avinash Ojha S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
Customer name-Nilesh Kotulkar Mob nom-9823747473 Model- futura auto Work done- update futura Machine updated and now machine is working fine . RESOLVED 2020-09-25 16:07:56    
1156 5F6DC7B96F1F5 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
customer name-Mayur bhai Mob nom-+91 93741 45108 Model -futura light work done- Update futura Machine updated and now machine is working fine . RESOLVED 2020-09-25 16:04:33    
1157 5F6DC59DC8F0E Avinash Ojha P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
Customer name-Aftab bhai Mob-+91 77749 40195 Work done-Update futura on video call issue- Swift and hero update not show Machine updated and now machine is working fine . RESOLVED 2020-09-25 15:55:33    
1158 5F6D9FC26196C S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 LOGISTICS
Courier guy does not deliver goods at the office. He usually ask us to come and pickup the goods from main road which is away from our office. Local courier person appointed to deliver the material at your doorstep. RESOLVED 2020-09-25 13:14:02    
1159 5F6C921D82C29 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer name- Munna Bhai model-swift plush serial nom-1110111628339 mob nom-9998108077 probelm- swift not move Problem solved Calibration done RESOLVED 2020-09-24 18:03:33    
1160 5F6C7F98C1BB4 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL
Futura problem Contact : Sunny Mob : 9852712609 Training given on machine how to cut the key. RESOLVED 2020-09-24 16:44:32    
1161 5F6B3F66A0C0D PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name: Ameer key shop, Chennai. Model : Futura Light. Sl. No. : 1110111525355. PH : 9578648483. Complaint : 01L Cutter was broken during the Pulsar 180 key cutting, that is new cutter and 5 keys only cut. Need to change cutter. Media_1
Media_2 		RESOLVED 2020-09-23 17:58:22    
1162 5F6B097DC3678 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem in Futura cutter of Bhat Automobile kashmir RESOLVED 2020-09-23 14:08:21    
1163 5F6AEFEA11C99 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
Deep cutting problem in Futura auto machine.sn.no.1110110183488 Need to calibrate the tracer RESOLVED 2020-09-23 12:19:14    
1164 5F6AEE9073B57 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine machine not working in between keys cutting and decoding. customer details:Srinivas, pH.on.9246633866, opp District court, Pradeep Nagar. vizianagaram-535004.AP Calibration Done and now machine is working fine RESOLVED 2020-09-23 12:13:28    
1165 5F6AEB8E757AB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
duo base machine nob fitting rod broken issue. customer details: Satti babu pH.no.9440131366, sarasvati park, daba garden,Vizag.530020.Ap. Need to change the clamp rod RESOLVED 2020-09-23 12:00:38    
1166 5F6AE5DED6A8B VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
CUSTMER NAME - YAHYA KAZI MOBILE - 9741551219 MASHINE MODEL - FUTURA AUTO SERIAL NUMBER - 1110110917601 ADDRESS - OPP. JALI CROSS NH 66 BHATKAL KARNATAKA PROBLEM - CUTTER BROKEN DURING INSTALLATION cutter changed RESOLVED 2020-09-23 11:36:22    
1167 5F6ADF1341483 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Safee bhai Firm name- Safee lock mob nom-88661 52152 problem- At the time of key cutting machine restart(Limit switch problem) Address-Jamnagar Gujrat limit switch position adjusted. RESOLVED 2020-09-23 11:07:23    
1168 5F69AF4319949 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem of quality reported in 01F cutter purchased Cutter changed now 01l is going with machine RESOLVED 2020-09-22 13:31:07    
1169 5F6890589EB3F M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
pls send logo both keys BMW & ford We do not provide the OE logo. Media_1
Media_2 		RESOLVED 2020-09-21 17:06:56    
1170 5F688F7C823AE Rajesh Pujari M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
Key 7316 : 50 nos received today without logo on both side. kindly arrange to send the stickers at the earliest possible. The customer has received the sticker - as he confirmed Media_1
Media_2 		RESOLVED 2020-09-21 17:03:16    
1171 5F687D18AE202 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
customer name bansi lal soni 9414424220 Problem carbon brush address alwar rajasthan s.n num 1110110164302 model futura auto warranty (years) Carbon Brush changed. RESOLVED 2020-09-21 15:44:48    
1172 5F647A63AB836 VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
NAME - YAHYA KAZI MOBILE - 9741551219 SERIAL NUMBER - 1110110917601 ADDRESS - OPP. jali cross NH 66 BHATKAL KARNATAKA MASHINE PROBLEM - DECODING AND KEYS CUTTING PROBLEM Training given on machine how to decode key. RESOLVED 2020-09-18 14:44:11    
1173 5F6450EBEBF69 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name : Annai stickers, Marthandam. Model : Futura Auto Sl. No. : 1110110164364 Sub : Start up issue Complaint : App not working, shown Reloading page. Month on month this issue happened. Tab reset and futura app installed ,now machine is working fine. Media_1
Media_2 		RESOLVED 2020-09-18 11:47:15    
1174 5F6350D73292A Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
power box not working for Delta Automatic customer name: Vikas Auto Stores ph.: 9987117853 need to purchase this spare parts by silca Media_1
Media_2 		RESOLVED 2020-09-17 17:34:39    
1175 5F61A9A488EF2 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - ARUN CHAUDHARY KOL CONTACT NO. - +919748498999 MASHINE SERIAL NO.- 1110111359677 ADDRESS - 99/A/1B BAGMARI ROAD KOLKATA - 700054 MASHINE PROBLEM - FUTURA AUTO UPDATE Machine updated and now machine is working fine . RESOLVED 2020-09-16 11:29:00    
1176 5F605737B4FFD N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear sir, We have not received many items against our Order ID No47/08-2020/1007 dated 15-08-2020 and still we have not received any confirmation of pending items from your side. We have followup many times but not received any response from your end. Please look into matter because we are unable to fulfil customer requirements. Thanks & Regards Negi Keys Material has been dispatched to the customer as per his requirement RESOLVED 2020-09-15 11:25:03    
1177 5F5F0C7CAF35E SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
KRISHNA LAL LOCK MERCHANT Name- Arun Kumar Contact no-9815709057 Machine serial no.- 1110111359707 Address- Chowk Ram bagh,Gujrati basti,Amritsar punjab Machine problem- Machine automatically restart. Power adaptor of Machine Changed. RESOLVED 2020-09-14 11:53:56    
1178 5F5CDE5C97354 K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
meachine automatic restart when I cut the key Power adaptor changed and now machine is working fine. RESOLVED 2020-09-12 20:12:36    
1179 5F5C59C4BBD57 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Customer Name : I Keys and Locks - Dindigul Model : Futura Auto Sl. no: 11101101183358 Mob : 9843644236 Complaint : Mobile Tracer did not come down properly Tracer Nob tighten and now tracer is working fine Media_1 RESOLVED 2020-09-12 10:46:52    
1180 5F5B1F03380FD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- pankaj chouduary address- shop no.5 ,gopal paayu,amrita devi park,jodhpur machine serial no.- 1110111525874 machine problem- machine blocked machine- futura pro Machine Registration and update done, now machine is working fine. Media_1
Media_2 		RESOLVED 2020-09-11 12:23:55    
1181 5F59C730712F4 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
Name-jishan address- bakarmandi kanpur mob-7985673903 machine problem- disconnect wifi automatically machine serial no.-1110110183525 Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-09-10 11:56:56    
1182 5F59B043E9CB2 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
please help the customer to update the RW 4 and P Box customer name : Mr. Sanjeev ph.: 9821467305 Customer shop are closed due to lockdown Media_1
Media_2 		RESOLVED 2020-09-10 10:19:07    
1183 5F575448B7EBE Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
Customer name- Asif Ali Firm-New lock solution mob nom-9928107607 machine name-Futura Auto Machine S.no-1110110998556 Work- (1)Inatallation of machine (2)Registration of machine (3) Update futura (4)Training completed Training and installation done of machine RESOLVED 2020-09-08 15:22:08    
1184 5F51E34E56178 Vaibhav Ramchandra Chile P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
customer name irfan pathan customer contact number :9867320430/9594703325 machine :swift plus sub:handel not working y axis handel is not working properly. Handel is lock I have send u video . Calibration Done and now machine is working fine Media_1 RESOLVED 2020-09-04 12:18:46    
1185 5F508054A57B5 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Firm name-Arjun motor Mob nom-9828140808 Adress-Bhilwara (Rajasthan) Problem-M-box not installing. RESOLVED 2020-09-03 11:04:12    
1186 5F507BE2235AB SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
banjara computerised chabi name- umrao singh address- infront of petrol pump, near satnali chowk,mahendragadh,harayana machine serial no.-1110111359523 machine problem- machine restart automatically. Adaptor changed and now machine is working fine. RESOLVED 2020-09-03 10:45:14    
1187 5F4F639EF02D2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Issue: Futura auto machine Adapter problem. Sn.no.1110111359417 customer details: Jabbar,pH.no.9849098259, address: opp, Hyderabad central,near euro shop lane, Ameerpet road,Punjagutta,Hyd.500082.TS. Power adaptor changed and now machine is working fine. RESOLVED 2020-09-02 14:49:26    
1188 5F4E842BE71B3 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
dear sir, whenever your team send order order inform us what are sending thanks ???? Muhammed Uvesh Siddique Has started giving material billing details to the customer RESOLVED 2020-09-01 22:56:03    
1189 5F4DE766DFAAA Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
Futura Calliberation issue Name-Mr. Nayab Rasool Contact No- 9441275601 Machine updated and now machine is working fine . RESOLVED 2020-09-01 11:47:10    
1190 5F4CCCC91B016 Rajesh Pujari D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
decoding issue is Futura Light customer : Girish Sharma phone no : +919028584899 Tracer setting done now machine working fine . Media_1 RESOLVED 2020-08-31 15:41:21    
1191 5F4C91D79675E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- sube singh address- infront of senior school,jaipur road, N.H 8 pawata jaipur. contact no-7737334262 machine-futura auto serial no.-1110110183310 machine problem- machine blocked Machine updated and now machine is working fine . RESOLVED 2020-08-31 11:29:51    
1192 5F4A532F75900 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer name-Hemang bhai mob nom-+919924991999 problem-show error in motor motor calibration done RESOLVED 2020-08-29 18:37:59    
1193 5F4A00D6A1D90 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
customer name-Jujar bhai problem-futura show optical sencer error mob nom-9824626553 Optical sensor and sensor wire pin cleaned and now machine working fine. RESOLVED 2020-08-29 12:46:38    
1194 5F4796F5A9C8C MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine Adapter cable issue. customer details:Jabbar ,opp Hyd central,punjagutta.Hyd.500082.TS. pH no.9849098259. S.n.no.1110111359417 Power cable change now machine work properly RESOLVED 2020-08-27 16:50:21    
1195 5F44E360339D1 Rajesh Pujari K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
New Swift machine not working properly customer name: Raja shop name: Raja Key Makers ph.: 8171723334 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:39:36    
1196 5F44E2CC816E5 Rajesh Pujari N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL
Futura Pro Machine: Calibration issue, V cutter not moving.. Customer name: Devidas Raktate shop Name : Golden keys ph. 9923864479 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:37:08    
1197 5F44AB4CA8A09 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
name- dilwar singh mob-9888159630 address- near chacha juice,phagwara chowk,hosiarpur,punjab machine serial no.- 1110111525881 machine problem- start up problem Machine updated by cfu file and now working fine. RESOLVED 2020-08-25 11:40:20    
1198 5F43B7B5EB4F1 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name-Ashok patel mob nom-+91 98253 92398 Problem- Stop machine at time of key cutting Adress-Amreli Problem solved Engg name-Avinash Ojha Machine updated and now machine is working fine RESOLVED 2020-08-24 18:21:01    
1199 5F436513E206B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Annai Stickers, Marthandam. MOB: 9047993377 Model : Futura Auto Sl. no : 1110110164364 SUB : Start-up issue Complaint : Shown Reloading page Machine updated by CFU File and now working fine. Media_1
Media_2 		RESOLVED 2020-08-24 12:28:27    
1200 5F4364F1724BA MADDELA SRIKANTH P066 PHARMACARE LABORATORIES PVT LTD. DEALER H.NO. 1-1-275,PLOT NO.22, BALAJI NAGAR COLONY, KOTHAPET VILLAGE, LB NAGAR MUNICIPLE- TECHNICAL
Bearing problem in Twister 2 machine. customer details: P. Rajkumar, Tilak Nagar, peddapalli,karimnagar.505172.Telangana. pH.9963725900. Twister 2. sn.no. 1110111838202 Calibration done and now machine is working fine. RESOLVED 2020-08-24 12:27:53    
1201 5F3FA08A0A43B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer name : Boss Keys, Edappal. Mob: 8891188270 Modal Futura auto SL. NO: 1110110182245 Compaint : Machine not decoding Tracer setting done now machine working fine . Media_1
Media_2 		RESOLVED 2020-08-21 15:53:06    
1202 5F3E1A5553734 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
J.v Automobile name-jai chand address- chadiyara,NH21,opposite visco resort,mandi(H.P) mobile no- 9418083521 machine- futura auto machine serial no.-1110111359615 machine problem- when customer cut the key machine redirectly the home page Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-08-20 12:08:13    
1203 5F3BC2233D693 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
customer name-kamal deep ,mobile no.-7009826377,machine-futura light ,machine. serial no.-1110111525195 customer shop name-capital batteries, customer address-shop no 2 near MSD school bathinda punjab. MACHINE PROBLEM- MACHINE BLOCKED Machine updated by CFU File and now working fine. Media_1
Media_2 		RESOLVED 2020-08-18 17:27:23    
1204 5F363CA7442F5 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : HABEEB'S KEY POINT, MANNARKKAD. MOB: +919961966191. MODEL : FUTURA LIGHT SL. NO : 1110111525027 COMPLAINT : Optical reader issue. Optical sensor recelebrated and now machine working fine Media_1
Media_2 		RESOLVED 2020-08-14 12:56:31    
1205 5F3505ADAC7DB D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
key part no. 7151 , length of this key is smaller than orginal key please see in attached images Informed to quality department and they crossed verified , and they insure that it will not happen again Media_1
Media_2 		RESOLVED 2020-08-13 14:49:41    
1206 5F326724CC9B0 Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
customer name Maharashtra key centre mobile number :9822426589 machine name futra auto ,serial number 1110110183327 sub :trouble installation machine installation problem for this error applying the update. Machine updated successfully Media_1 RESOLVED 2020-08-11 15:08:44    
1207 5F2E34C570964 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : khameel car keys, chennai. Mob :9841514516. Model : Futura light. Sl. no : 1110111525936. Complaint : Changed New adaptor but Machine not start. changed adaptor Media_1
Media_2 		RESOLVED 2020-08-08 10:44:45    
1208 5F2D0DBC45D1F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Seenu stickers, Chennai. Mob : 98941413154 Model : Futura Auto Sl. no: 1110110182108 Sub : 01L cutter damaged Complaint : After installation during cut the first key, machine automatically restart, then check the cutter. it was damaged. cutter broken due to key material hardness Media_1
Media_2 		RESOLVED 2020-08-07 13:45:56    
1209 5F2D008040934 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 LOGISTICS
Key box where damaged,some of the key came out from box& 5-10 missing . trackon courier waybill no: 500093286380.invoice no:20-21/1DM/017888 Nobody is taking the responsibility for this. because the customer has not mentioned/highlighted this issue on POD (courier receiving slip) at the time of material receiving. Media_1
Media_2 		RESOLVED 2020-08-07 12:49:28    
1210 5F2C02C094A67 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer name : seenu stickers, chennai. Mob : 9841413154 Model : Futura auto Sl. No. : 1110110182108 Complaint : Installed new machine when key cutting the machine automatically restart and second time shown motor Error Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-08-06 18:46:48    
1211 5F2A79A19FA40 VIVEKANAND KUMAR I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
custmer name :- Hakeem ahmad Mo.no. :- 7388459616 Address :- vill-chunupar post-Jiyanpur district-Azamgarh pin-276140 Mashine :- futura auto serial no :- 1110111359783 Issue :- Decoding problem in both clamps(01VA & 01RA) Training given on machine how to decode key. RESOLVED 2020-08-05 14:49:29    
1212 5F290739ACDDF Vaibhav Ramchandra Chile D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
customer name : giriraj sanganwar mobile number :9096284009 complete sub :smart pro updating customer change the mobile, his facing problem smart pro software updating problem. Machine updated and now machine is working fine . RESOLVED 2020-08-04 12:29:05    
1213 5F28F8AFB832F MADDELA SRIKANTH P066 PHARMACARE LABORATORIES PVT LTD. DEALER H.NO. 1-1-275,PLOT NO.22, BALAJI NAGAR COLONY, KOTHAPET VILLAGE, LB NAGAR MUNICIPLE- TECHNICAL
Ramesh, opp srikrishna theatre,uppal main road, pH no.9989282358. issue: cutting problem in pulsar 220 key (Futura light) machine. sn.no.1110111525645. Clamp setting changed, so correct setting done now customer able to cut the pulsar key. RESOLVED 2020-08-04 11:27:03    
1214 5F28F3F44DEE8 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
M.D.shamshuddin ,s.no.22-8-605,opp.city civil court,chatta bazaar, Hyderabad.ph.no.9347516181. issue:track (Lazer) key cutting problem in Futura.sn.no.1029191000709 Clamp setting changed, so correct setting done now customer able to cut the pulsar key. RESOLVED 2020-08-04 11:06:52    
1215 5F28E80494F6B MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Mohiuddin Shaik,near vijayadurga paint shop,pidugugu rallah,pin.522413.A.P. pH.7013275174. issue: Unable to update Futura auto .sn.1110110171942, (M.srikanth sales) Hyderabad. Machine updated and now machine is working fine RESOLVED 2020-08-04 10:15:56    
1216 5F28DF0E5A740 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
Issue in cutting VW Polo key Machine serial no-1915781850604 owner Name- Mr Vikas Contact no-8708740920 Training given on machine how to decode key. RESOLVED 2020-08-04 09:37:42    
1217 5F25454E720C1 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
customer name - Durga key maker customer no.9880821868 machine name - futura auto serial no.1110110164357 complain - futura app not loading and wifi asking password Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-08-01 16:04:54    
1218 5F22932998249 Kuldeep Kumar R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Machine-Futura Auto Machine serial no.1110110182283 customer issue- 01VA clamp broken customer name- neeraj agrawal contact no. 9936664030 customer address- neeraj traders maa gayatri market bhojan bagh jhansi up 2840001 Need to bill one 01VA clamp RESOLVED 2020-07-30 15:00:17    
1219 5F22842AA01F8 Kuldeep Kumar R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Machine Name : Futura Light Complaint : Internal Server Error(software issue) Machine serial no.1027701190605 customer name- Ranjan khan shop address- shahar trade center ,near polytechnic chauraha lucknow (U.P) Machine updated and now machine is working fine . RESOLVED 2020-07-30 13:56:18    
1220 5F20181CD6397 Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 GENERAL
Futura key cutting query Machine updated and now machine is working fine . RESOLVED 2020-07-28 17:50:44    
1221 5F2018050CDD8 Lalit Shahi SP017 SRIRAM ENGINEERING WORKS-KEY AND LOCKING SOLUTIONS SILCA POINT SHOP NO-D/02 AND D/03, NAND HOTEL CAMPUS, BHATTACHARYA TRIJUNCTION,NEAR HYUNDAI SHOWROOM, PATNA-800001 GENERAL
Smart Pro Installation Smart pro machine installed sucessfully RESOLVED 2020-07-28 17:50:21    
1222 5F2017EA68AD8 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
Futura Updation. Serial No-1915781850604 Machine updated and now machine is working fine . RESOLVED 2020-07-28 17:49:54    
1223 5F200FA4D3F7E D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
customer facing problem in decoding the Tiago key as showing clamp 01j,02j , but customer machine having futura auto serial no. of machine is 1110111359448 customer mobile no.9986474037 need to purchase clamp for cutting this key Media_1
Media_2 		RESOLVED 2020-07-28 17:14:36    
1224 5F1FC6654BF02 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear Sir, We have received a complaint from Twister II machine user. Customer will be visit to Minda Silca along with machine. This is requesting to you please resolve the issue. Thanking you Customer Name : Harmeet Singh Location : Noida contact no: 9971474876 Twister II Machine serviced in company RESOLVED 2020-07-28 12:02:05    
1225 5F1EA4A2499D6 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 COMMERCIALS
I have sent 3 item return(19/12/2019) to minda due to manufacturing defect,but I didn't get any credit note, item list: 1)T7302 :-100pic .2)T7303 :- 100pic. 3)T304 :- 50pic . invoice no: 19-20/1DM/014833 Material return accepted and credit note has been issued against the JV no : 3009/JOUR/JV779 on Dt. 30/09/2020 Media_1 RESOLVED 2020-07-27 15:25:46    
1226 5F195EB66F58F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Annai key Duplicating, Marthandam. Mob : 9047993377 Sl. No: 1110110164364 Sub : Futura Auto - Start-up issue Complaint : App not working, Shown reloading page. Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-07-23 15:26:06    
1227 5F192AECD88E4 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Dear team, Customer Name : Khameel car key, Chennai Mob : 9841514516 Sl. No: 1110111525935 Sub : Futura light - Adaptor issue Complaint : Noise came from adaptor. Adaptor changed and now machine is working fine. Media_1
Media_2 		RESOLVED 2020-07-23 11:45:08    
1228 5F169BC5999E2 Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
Pulsar key cutting and decoding problem customer name - Mr Nayab rasool contact no. : 9441275601 Training given on machine how to decode key. RESOLVED 2020-07-21 13:09:49    
1229 5F169B2D3D9D4 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
machine updated needed and subscription of Machine should be purchased from company Machine serial no. is 1915781850604 customer name- Mr vikash contact no. - 8708740920 Subcription done and machine updated . RESOLVED 2020-07-21 13:07:17    
1230 5F112026C0341 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear sir, we have received a complaint from our Futura Auto user. Machine not duplicating VW Polo key. Please contact to customer & resolve the issue. Thank you Sir Customer detail Name - Surjeet Singh Location - Delhi Mob No +918368787016 Training given on machine how to decode key. RESOLVED 2020-07-17 09:21:02