Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	MACHINE INFO/SR.	REMARK	RESPONSE	Media Links	STATUS	DATE
1	680885A074E30	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110119878326	rajeev key center Saharanpur wifi disconnect while cutting the keys prblm in motherboard			PENDING	2025-04-23 11:46:00
2	68008E7BE710C	ABISHAKE PS	A194	ANAND KEYS	DEALER	HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025	LOGISTICS			invoice no:060899 . material has been billed to Anand keys but the consignment was delivered wrongly to Ambaal sakthi marketing			PENDING	2025-04-17 10:45:39
3	67FFBEB549B52	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	LOGISTICS			box description sticker is not mentioned outside cotton box		Media_1 Media_2 Media_3 Media_4	PENDING	2025-04-16 19:59:09
4	67F8D8BC191D8	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110119868316	power adaptor problem rajeev key center Saharanpur		Media_1	PENDING	2025-04-11 14:24:20
5	67F7473507E58	PAZHANIMUTHU B	V069	V.G.S KEY WORLD - S.L	DEALER	PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030	TECHNICAL		YAMAHA MAGNETIC KEYS T7260	Magnetic and Sticker missed in the package.		Media_1 Media_2	PENDING	2025-04-10 09:51:09
6	67F6212638546	PRAVEENRAJ IRUTHAYARAJ	KC01608	Royal computerized key makers	KEY CUTTER	Vidyaranyapura-560097	TECHNICAL		Futura Auto 1110119837665	Machine Z (front & back) axis sensor is not working. Tried with tightening the sensor plug with mother board. still the issue is remaining same. Please change the sensor so that we can arrest the issue.		Media_1 Media_2 Media_3	PENDING	2025-04-09 12:56:30
7	67F42525D7CA3	SUYOG SHAILESH UTTEKAR	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	TECHNICAL		duo base 1110119142370	machine not working		Media_1	PENDING	2025-04-08 00:49:01
8	67F423509B9D0	SUYOG SHAILESH UTTEKAR	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	GENERAL			dated 28/02/2025 payment of 9440 is debited in my account but in month of February no futura subscription will be done by my me so why this payment will be deducted by my account and the cutter is also recive my shop which is free with futura subscription		Media_1	PENDING	2025-04-08 00:41:12
9	67F4226B1AB40	SUYOG SHAILESH UTTEKAR	Q003	M. S. QADRI & SONS	DEALER	SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612	TECHNICAL		duo base 1110119142370	in working with machine domestic cutter not working proper key get sliped		Media_1	PENDING	2025-04-08 00:37:23
10	67EF6571E0359	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL		Futura auto 1110119165621	maruti suzuki Swift edge key cutting issue		Media_1 Media_2	PENDING	2025-04-04 10:22:01
11	67ECCF1C46979	ABISHAKE PS	A194	ANAND KEYS	DEALER	HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025	GENERAL			we placed an order for 700 pieces ( T 7017), but we have only received 500 pieces. Please look into this issue and provide a resolution as soon as possible		Media_1 Media_2 Media_3	PENDING	2025-04-02 11:16:04
12	67E537F5AFC47	ABISHAKE PS	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL			Invoice number:24-25/1DM/056685 IN THIS Invoice we have Billed T7017-1750 pcs but received only 1450 pcs . please provide the credit note for this issue		Media_1	PENDING	2025-03-27 17:05:17
13	67E537EFAE5DD	ABISHAKE PS	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL			Invoice number:24-25/1DM/056685 IN THIS Invoice we have Billed T7017-1750 pcs but received only 1450 pcs . please provide the credit note for this issue		Media_1 Media_2	PENDING	2025-03-27 17:05:11
14	67E25C9F31D80	SUYOG SHAILESH UTTEKAR	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	TECHNICAL		twister 2 1908961720507	machine not working cutter setting stuck light not working plasti cover crack handle movement check key wise check not holding key			PENDING	2025-03-25 13:04:55
15	67DA4757A022E	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL		futura auto 111	Allhabad light house showing tracer point error		Media_1 Media_2	PENDING	2025-03-19 09:55:59
16	67CADBF9CB5BA	RAMESHWAR UPADHYAY	SP008	CITY LOCK	SILCA POINT	CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001	TECHNICAL		Futura pro 1110111960248	machine flat key cutter stop during key cutting and calibration The motor does not properly work .		Media_1 Media_2	PENDING	2025-03-07 17:13:53
17	67C9947BEA839	Abhijit Bajpai	Q008	QUBA KEYS	DEALER	G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018	GENERAL			complaign against Prince chabi center(Quba Keys)		Media_1 Media_2	PENDING	2025-03-06 17:56:35
18	67C9904518374		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	LOGISTICS			LR.274411511 Parcel not received yet, pls follow up			PENDING	2025-03-06 17:38:37
19	67B6F040D4E3D	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		Duo iq 1110119046869	need blue upper cover	NEED TO DISPATCH COVER	Media_1 Media_2	PENDING	2025-02-20 14:35:04
20	67B30C217840A	ABISHAKE PS	M189	MODERN HARDWARE POWER TOOLS	DEALER	2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001	TECHNICAL		Swift plus 1110110189503	Carriage is very tight need to do the service.		Media_1	PENDING	2025-02-17 15:44:57
21	67ADB7AF47487	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	GENERAL			Dear sir As per GST we will cut Commission bill at gst as discussed earlier also we cut the commission gst but company don't provide any bill about that so please we cut the bill gst so please look into that Thank you		Media_1	PENDING	2025-02-13 14:43:19
22	67A8817EF18C6	RAMESHWAR UPADHYAY	KC01086	arjun motors	KEY CUTTER	azad chauk-311001	TECHNICAL		RW4/M-BOX/P-BOX 1170091271208/61154909350504/6111850760101	These machines are not in use for the purchasing date. When trying to install there is a certain issue coming .The machine could not connect with wi-fi . Purchasing date 26/7/2016		Media_1 Media_2 Media_3 Media_4	PENDING	2025-02-09 15:50:46
23	67A19333B5467	SUBRAMANIAN S	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	GENERAL			Dhrisha key centre has send 1 futura light older version for update purpose. in that he has send the 2j clamp and 19j clamp along with machine. once he got machine back in that both parts are missed please check		Media_1	PENDING	2025-02-04 09:40:27
24	679E083F35DF6		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	LOGISTICS			INV No. 19540&19541 dt 28.11.2024 please look into matter		Media_1 Media_2	PENDING	2025-02-01 17:10:47
25	679389A9E0152	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	GENERAL			Rayaan key world ledger payment adjustment pending total 18 EMI completed still showing Rs.30,124/- balance please adjust the outstanding and send NOC and cheques to customer		Media_1	PENDING	2025-01-24 18:08:01
26	677E64A176156		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			Subject: Return of Unordered Goods - MK KEYS - Invoice Numbers 24-25/1TR/019540 & 24-25/1TR/019541 This complaint is to request the return of 600 FLIP KEYS as listed in the attached invoices numbered 24-25/1TR/019540 and 24-25/1TR/019541 dated November 28, 2024. We did not order these goods and are therefore unable to accept them.We kindly request that you issue a return bill for the unordered goods. Furthermore, we would like to reiterate that all future orders will be placed through the MINDA SILCA APP provided by your company. This will help to ensure accurate order placement and avoid any further confusions. We appreciate your prompt attention to this matter.			PENDING	2025-01-08 17:12:25
27	677D3213609CE		N061	NATIONAL CAR TECH SOLUTION & KEYS	SILCA POINT	SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003	GENERAL			how to change my shipping address in this app			PENDING	2025-01-07 19:24:27
28	676004A5B638E	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	COMMERCIALS			15th Oct 22 payments done by customer rs.10000 upi/mob/228866898651 Pl credit to amit keys account			PENDING	2024-12-16 16:14:53
29	67600391A8D53	SUBRAMANIAN S	LS02401	Singh key maker	LOCK SMITH	Ashoka vihar circle-382424	LOGISTICS			Ford clamp 03r not rcvd . delhivey lr no 250413056 dated 16th Aug. kindly submit the proof			PENDING	2024-12-16 16:10:17
30	675A652C639E4	SUYOG SHAILESH UTTEKAR	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	GENERAL			we order this part no A15001CRZ keys quantity 2500 and we recive 5 box in all box showen 500 quantity bt we recive 400 key quantity in 5 box kindly check and confirm the issue			PENDING	2024-12-12 09:53:08
31	6759480D18B15	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	GENERAL			inv no 24-25, /1Dm/057852, A16004fz-100 no shortage.. received by amit keys. Pl check			PENDING	2024-12-11 13:36:37
32	6748528C5AD10		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			We return 2 products which you send it mistakenly please accept it hyn11cp ultralite viro vi080			PENDING	2024-11-28 16:52:52
33	673D95F9598EC		C081	CARKEY INDIA	DEALER	C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601	GENERAL			I have ordered T7534 200pic & Invoice no:24-25/1DM/057383, As App image Shows Bolero JAY Profile Key but I have received Minda line Profile Key,		Media_1 Media_2	PENDING	2024-11-20 13:25:37
34	6711331FB9F00	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL	GENERAL TROUBLESHOOTING	T7120 key	Dear sir, Invoice no 23/24/1Dm/045293/ dated 12 th sep 2023. T7120 -Plastic molded Coming out from the key. having stock of 700 keys		Media_1	PENDING	2024-10-17 21:24:07
35	66FB937E22745		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL	NORMAL QUERY		We Order Part Number VI081 Left Side Of Viro Key And We Get It VI080 Right Side of Viro Key		Media_1 Media_2	PENDING	2024-10-01 11:45:26
36	66D99ECB3DDFC	SUBRAMANIAN S	N016	NEW S. P. SALES & SERVICE	DEALER	MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101	GENERAL			Dear sir, am sending back duo iq device wim1n240123_minda and machine serial no 1110119052242		Media_1	PENDING	2024-09-05 17:36:35
37	66B0A3F895E80		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			We sell on duo Iq machine to the customer In bharuch and in the machine customer face the problem. of electromagnetic switch so we give new switch to the customer soo please in the against of that switch please provide us the new switch			PENDING	2024-08-05 15:35:44
38	66B09471D4E13		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			we received 2 duo base machine in damage packaging soo. please provide us 2 new duo base box packaging		Media_1 Media_2 Media_3	PENDING	2024-08-05 14:29:29
39	666BD6BBBB19B		S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	GENERAL			Magnet and stickers not found in T7156 - 2 pkts (50 pc)		Media_1 Media_2	PENDING	2024-06-14 11:05:55
40	66597BED4763D	ABISHAKE PS	I064	INDER AUTOMOBILES	DEALER	NO: 3/187, ALAMARAKADU ROAD, MEYYANUR, SALEM, TAMILNADU - 636004-636004	COMMERCIALS			Invoice no:24-25/1DM/052313 the customer received the box of 7281 key but inside the box another key is available.		Media_1	PENDING	2024-05-31 12:57:41

COMPLAIN HISTORY

RESOLVED : 1290

PENDING : 40

REJECTED : 107

GENERAL: 421

COMMERCIAL: 41

TECHNICAL: 853

LOGISTICS: 210