Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	MACHINE INFO/SR.	REMARK	Media Links	STATUS	DATE
1	677D3213609CE		N061	NATIONAL CAR TECH SOLUTION & KEYS	SILCA POINT	SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003	GENERAL			how to change my shipping address in this app		PENDING	2025-01-07 19:24:27
2	677655F29A5B1		R119	RAJ ENTERPRISES	SILCA POINT	GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001	GENERAL			sir ye machine ka side handle jaam hai isko thik karna hai please sir is machine Ko jaldi se thik kra dijiye please	Media_1	PENDING	2025-01-02 14:31:38
3	676BA491A1C37	Abhijit Bajpai		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	GENERAL			253 rs price gap showing in our app & in dealer invoice.	Media_1 Media_2	PENDING	2024-12-25 11:52:09
4	676A8E7BF26D1	RAMESHWAR UPADHYAY	624E9D49AEC4B	Nazim	LOCK SMITH	Kota-3240007	TECHNICAL		futura auto 1110110514589	regarding subscription issue	Media_1 Media_2	PENDING	2024-12-24 16:05:39
5	676A513167F27	PRAVEENRAJ IRUTHAYARAJ	D015	DEEPAK MARKETING	DEALER	101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053	TECHNICAL		Swift Plus 1110110369622	Swift Plus Machine getting short with fuses and got the spark on the motor. Need to check the wiring and the motor condition.	Media_1 Media_2 Media_3	PENDING	2024-12-24 11:44:09
6	676932A8A476A	RAMESHWAR UPADHYAY	644A4CD8872D9	gaurav	LOCK SMITH	india-342001	TECHNICAL		futura auto 1110110629160	regarding subscription issue	Media_1 Media_2	PENDING	2024-12-23 15:21:36
7	676004A5B638E	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	COMMERCIALS			15th Oct 22 payments done by customer rs.10000 upi/mob/228866898651 Pl credit to amit keys account		PENDING	2024-12-16 16:14:53
8	67600391A8D53	SUBRAMANIAN S	LS02401	Singh key maker	LOCK SMITH	Ashoka vihar circle-382424	LOGISTICS			Ford clamp 03r not rcvd . delhivey lr no 250413056 dated 16th Aug. kindly submit the proof		PENDING	2024-12-16 16:10:17
9	675A652C639E4	SUYOG SHAILESH UTTEKAR	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	GENERAL			we order this part no A15001CRZ keys quantity 2500 and we recive 5 box in all box showen 500 quantity bt we recive 400 key quantity in 5 box kindly check and confirm the issue		PENDING	2024-12-12 09:53:08
10	6759480D18B15	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	GENERAL			inv no 24-25, /1Dm/057852, A16004fz-100 no shortage.. received by amit keys. Pl check		PENDING	2024-12-11 13:36:37
11	674DDE57B6C9F	DEVDYUTI GUHA	S060	SHREE DURGA STORE	DEALER	43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007	TECHNICAL		Duo 1110119947135	Machine purchased from IDK 2 months ago,uploaded the video to understand the problem,after switched on switch creates sounds and vibrate	Media_1 Media_2 Media_4	PENDING	2024-12-02 21:50:39
12	6749AE4136222	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura Pro 1110111879717	laser key cutting is not cutting properly update is not happening and broken the 2T twice while callibrating the machine	Media_1 Media_2 Media_3	PENDING	2024-11-29 17:36:25
13	6748528C5AD10		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			We return 2 products which you send it mistakenly please accept it hyn11cp ultralite viro vi080		PENDING	2024-11-28 16:52:52
14	673D95F9598EC		C081	CARKEY INDIA	DEALER	C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601	GENERAL			I have ordered T7534 200pic & Invoice no:24-25/1DM/057383, As App image Shows Bolero JAY Profile Key but I have received Minda line Profile Key,	Media_1 Media_2	PENDING	2024-11-20 13:25:37
15	6737394D9798E	PRAVEENRAJ IRUTHAYARAJ	KC00939	Speedex	KEY CUTTER	Felix pal Bazar, GHS Road, Hampankatta, Manglore-575001	TECHNICAL		Duo IQ 1110119052303	IOT kit iput Line and Neutral point got burst. Resulting in disabling the wifi/bluetooth availability.	Media_1 Media_2 Media_3	PENDING	2024-11-15 17:36:37
16	671A3F4FD787A		D108	DC AUTOMOBILES	SILCA POINT	SHOP NO.1 &2 , 3/72 6 , M MENEZES COMPLEX , BYPASS JUNCTION , AMTADY , DAKSHINA KANNADA, KARNATAKA, 574211-574211	GENERAL			Dear sir am not able to view in account statement in my app		PENDING	2024-10-24 18:06:31
17	6717ACF208865	PRAVEENRAJ IRUTHAYARAJ	KC01481	Acchu key point	KEY CUTTER	80ft road, Kengeri Satellite -560060	TECHNICAL		Duo IQ 1110119046920	Machine left hand side bulb is not working brightly. video and photo of the machine attached for the reference.	Media_1 Media_2	PENDING	2024-10-22 19:17:30
18	6711331FB9F00	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL	GENERAL TROUBLESHOOTING	T7120 key	Dear sir, Invoice no 23/24/1Dm/045293/ dated 12 th sep 2023. T7120 -Plastic molded Coming out from the key. having stock of 700 keys	Media_1	PENDING	2024-10-17 21:24:07
19	66FE6420F0569		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL		duo 1	machine not working customer address:- deepak singh chabi vala panipat HR sec 25 trak uniyan part 1 pin code 132103, mo. 8930692010		PENDING	2024-10-03 15:00:08
20	66FB937E22745		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL	NORMAL QUERY		We Order Part Number VI081 Left Side Of Viro Key And We Get It VI080 Right Side of Viro Key	Media_1 Media_2	PENDING	2024-10-01 11:45:26
21	66F29AB3294AA	RAMESHWAR UPADHYAY	KC01209	RJ13 CAR SERVICE	KEY CUTTER	in front of mahindra company ,bhavya nagar-334001	TECHNICAL		futura auto 1110110514558	Discussion on keys	Media_1 Media_2	PENDING	2024-09-24 16:25:47
22	66E9349327BFC	PRAVEENRAJ IRUTHAYARAJ	D015	DEEPAK MARKETING	DEALER	101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053	TECHNICAL		futura Auto 1110111359691	Dear sir, kindly send me the CFU file for this Futura customer NilkoDulkar key maker.	Media_1 Media_2	PENDING	2024-09-17 13:19:39
23	66DE9780E824A	RAMESHWAR UPADHYAY	6286702CC3F07	vikas kumar	LOCK SMITH	jaisalmer-345001	TECHNICAL		futura edge 1110110620235	machine motors are not moving and the machine automatically stops ,not finding the wifi of the machine	Media_1	PENDING	2024-09-09 12:06:48
24	66D99ECB3DDFC	SUBRAMANIAN S	N016	NEW S. P. SALES & SERVICE	DEALER	MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101	GENERAL			Dear sir, am sending back duo iq device wim1n240123_minda and machine serial no 1110119052242	Media_1	PENDING	2024-09-05 17:36:35
25	66B0A3F895E80		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			We sell on duo Iq machine to the customer In bharuch and in the machine customer face the problem. of electromagnetic switch so we give new switch to the customer soo please in the against of that switch please provide us the new switch		PENDING	2024-08-05 15:35:44
26	66B09471D4E13		K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			we received 2 duo base machine in damage packaging soo. please provide us 2 new duo base box packaging	Media_1 Media_2 Media_3	PENDING	2024-08-05 14:29:29
27	666BD6BBBB19B		S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	GENERAL			Magnet and stickers not found in T7156 - 2 pkts (50 pc)	Media_1 Media_2	PENDING	2024-06-14 11:05:55
28	66597BED4763D	ABISHAKE PS	I064	INDER AUTOMOBILES	DEALER	NO: 3/187, ALAMARAKADU ROAD, MEYYANUR, SALEM, TAMILNADU - 636004-636004	COMMERCIALS			Invoice no:24-25/1DM/052313 the customer received the box of 7281 key but inside the box another key is available.	Media_1	PENDING	2024-05-31 12:57:41
29	6614E3AC017D7	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura 1030141020708	Khalsa lock Ludhiana serial no.-1030141020708 Updation problem , the machine is not getting updates	Media_1	PENDING	2024-04-09 12:13:56

COMPLAIN HISTORY

RESOLVED : 1230

PENDING : 29

REJECTED : 107

GENERAL: 406

COMMERCIAL: 40

TECHNICAL: 819

LOGISTICS: 205