COMPLAIN HISTORY

RESOLVED : 1230
PENDING : 29
REJECTED : 107
GENERAL: 406
COMMERCIAL: 40
TECHNICAL: 819
LOGISTICS: 205

S.NO TOKEN BY EMP CUSTOMER CODE NAME CUST. TYPE ADDRESS-PINCODE TYPE SUB TYPE MACHINE INFO/SR. REMARK RESPONSE Media Links STATUS DATE Action
1 67776E0EBD57D MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110119158883		 update issue please provide cfu file to update the machine CFU FILE LINK PROVIDED Media_1 RESOLVED 2025-01-03 10:26:46    
2 676A8E7BF26D1 RAMESHWAR UPADHYAY 624E9D49AEC4B Nazim LOCK SMITH Kota-3240007 TECHNICAL futura auto
1110110514589		 regarding subscription issue Media_1
Media_2 		PENDING 2024-12-24 16:05:39    
3 676A513167F27 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Swift Plus
1110110369622		 Swift Plus Machine getting short with fuses and got the spark on the motor. Need to check the wiring and the motor condition. Media_1
Media_2
Media_3 		PENDING 2024-12-24 11:44:09    
4 676932A8A476A RAMESHWAR UPADHYAY 644A4CD8872D9 gaurav LOCK SMITH india-342001 TECHNICAL futura auto
1110110629160		 regarding subscription issue Media_1
Media_2 		PENDING 2024-12-23 15:21:36    
5 675D2D001D4EB MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL futura auto
1110119171189		 futura auto update issue please provide cfu file to update sn.no.1110119171189 CFU FILE LINK PROVIDED Media_1 RESOLVED 2024-12-14 12:30:16    
6 674DDE57B6C9F DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Duo
1110119947135		 Machine purchased from IDK 2 months ago,uploaded the video to understand the problem,after switched on switch creates sounds and vibrate Media_1
Media_2
Media_4 		PENDING 2024-12-02 21:50:39    
7 6749BA55F0450 RAMESHWAR UPADHYAY 5FAD77A255F7A sunil kumar soni LOCK SMITH jalor-343001 TECHNICAL futura auto
1110110024835		 regarding futura auto subscription Subscription Done Media_1
Media_2 		RESOLVED 2024-11-29 18:27:57    
8 6749AE4136222 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura Pro
1110111879717		 laser key cutting is not cutting properly update is not happening and broken the 2T twice while callibrating the machine Media_1
Media_2
Media_3 		PENDING 2024-11-29 17:36:25    
9 67454D52B1D3A PAZHANIMUTHU B 6274EC31E69CE kishor LOCK SMITH Ernakulam -682025 TECHNICAL FUTURA AUTO
1110110171027		 New Cards not Open, we need to Subscription of Machine Subscription Done Media_1
Media_2 		RESOLVED 2024-11-26 09:53:46    
10 673D98FCCCB9F ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura Auto
1110110171027		 In futura Auto it's showing for subscription. Subscription Done Media_1 RESOLVED 2024-11-20 13:38:28    
11 6737394D9798E PRAVEENRAJ IRUTHAYARAJ KC00939 Speedex KEY CUTTER Felix pal Bazar, GHS Road, Hampankatta, Manglore-575001 TECHNICAL Duo IQ
1110119052303		 IOT kit iput Line and Neutral point got burst. Resulting in disabling the wifi/bluetooth availability. Media_1
Media_2
Media_3 		PENDING 2024-11-15 17:36:37    
12 6735B93CDFB5C RAMESHWAR UPADHYAY M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL Futura auto
1110110899143		 Regarding subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-11-14 14:17:56    
13 6731E420AA257 ABISHAKE PS LS00736 A.S SALIM KEY SHOP LOCK SMITH 97/65, Nayakkar New Street-625001 TECHNICAL Futura Auto
1110119906095		 Customer purchased futura Auto before 5 months and the Tracer movement lever is broken.please Provide the tracer movement lever under warranty ASAP. Media_1 CLOSED 2024-11-11 16:31:52    
14 6731884D6D9F9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110456780		 gourav electronics card is not opening in futura auto need to subscription of machine Subscription Done Media_1
Media_2 		RESOLVED 2024-11-11 10:00:05    
15 672B59DCA3FC2 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL HARDWARE RELATED PROBLEM Speed
1110119079386		 Purchased speed machine last month . While running the machine belt got damaged. Media_1
Media_2 		CLOSED 2024-11-06 17:28:20    
16 672A1015D6094 672A0EC24F059 krunal LOCK SMITH Himatnagar -383001 TECHNICAL Silca Futura E136
1110111525287		 The App is showing an Error message - The machine is Blocked. To release it, connect to the silca Server From a valid country and download an update - we had tried every possible way to update but it's just showing md5 file error Subscription Done Media_1 RESOLVED 2024-11-05 18:01:17    
17 67209693CD3E1 ABISHAKE PS LS02317 Shree Balaji key maker LOCK SMITH saidapet-600033 TECHNICAL Futura Auto
1110110182252		 In Futura Auto it's asking for Subscription. Media_1
Media_2 		CLOSED 2024-10-29 13:32:27    
18 671B7051C8654 PRAVEENRAJ IRUTHAYARAJ KC00807 Prakash Key Makers KEY CUTTER 430/04, 1st floor, 8th cross, opp. Asha sweets, sampige Road, Malleshwaram-560003 TECHNICAL Futura Auto
1110110432531		 Subscription required for Futura Auto. Subscription Done Media_1
Media_2
Media_3 		RESOLVED 2024-10-25 15:47:53    
19 6717ACF208865 PRAVEENRAJ IRUTHAYARAJ KC01481 Acchu key point KEY CUTTER 80ft road, Kengeri Satellite -560060 TECHNICAL Duo IQ
1110119046920		 Machine left hand side bulb is not working brightly. video and photo of the machine attached for the reference. Media_1
Media_2 		PENDING 2024-10-22 19:17:30    
20 671771E42E67F RAMESHWAR UPADHYAY LS02298 ss automotive solution and key maker LOCK SMITH bassi petrol pump-312022 TECHNICAL Futura auto
1110111359684		 Subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-10-22 15:05:32    
21 6713824D19101 PAZHANIMUTHU B LS03276 Saroj Communication LOCK SMITH Thamarassary- TECHNICAL Futura
1110111152599		 Mother board Complaint. Media_1 CLOSED 2024-10-19 15:26:29    
22 67136D72487E6 RAMESHWAR UPADHYAY 5FAD7439A08C7 Mohd Rafik LOCK SMITH BIKANER-334001 TECHNICAL GENERAL TROUBLESHOOTING Futura auto
1110110712961		 subscription issue Subscription Done Media_1 RESOLVED 2024-10-19 13:57:30    
23 6711331FB9F00 SUBRAMANIAN S A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL GENERAL TROUBLESHOOTING T7120
key		 Dear sir, Invoice no 23/24/1Dm/045293/ dated 12 th sep 2023. T7120 -Plastic molded Coming out from the key. having stock of 700 keys Media_1 PENDING 2024-10-17 21:24:07    
24 6710C7258869F PRAVEENRAJ IRUTHAYARAJ 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL Futura Auto
1110111359448		 Futura Auto Subscription required. Subscription Done Media_1
Media_2 		RESOLVED 2024-10-17 13:43:25    
25 6701005E1364F D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
1110110463221		 marchine switch not working Machine switch delivered Courier details:-270934238 Media_1 RESOLVED 2024-10-05 14:31:18    
26 66FFFB72DBE9E DEVDYUTI GUHA 5FACFDC086A74 Niraj Kumar LOCK SMITH Jamshedpur -831004 TECHNICAL Futura Auto
1110110303961		 Cutting Problem Carbon brush delivered- Docket Number- 270859227 Media_1
Media_2 		RESOLVED 2024-10-04 19:58:02    
27 66FE6420F0569 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL duo
1		 machine not working customer address:- deepak singh chabi vala panipat HR sec 25 trak uniyan part 1 pin code 132103, mo. 8930692010 PENDING 2024-10-03 15:00:08    
28 66F29AB3294AA RAMESHWAR UPADHYAY KC01209 RJ13 CAR SERVICE KEY CUTTER in front of mahindra company ,bhavya nagar-334001 TECHNICAL futura auto
1110110514558		 Discussion on keys Media_1
Media_2 		PENDING 2024-09-24 16:25:47    
29 66F14247BECBC RAMESHWAR UPADHYAY LS02280 kgn key maker LOCK SMITH ghughra ghati-305001 TECHNICAL Futura auto
1110110211532		 Subscription issue Subscription Done Media_1 RESOLVED 2024-09-23 15:56:15    
30 66EEC42C13092 RAMESHWAR UPADHYAY 5FB0CB28D6468 sonu meter & key LOCK SMITH Jaipur -302004 TECHNICAL Futura auto
1110110514589		 subscription issue Subscription Done Media_1
Media_2 		RESOLVED 2024-09-21 18:33:40    
31 66EE8AE110971 RAMESHWAR UPADHYAY 657C09A65DD3B Kamruddin LOCK SMITH kota -324009 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110351573		 Carriage moment issue carriage not moving properly during key cutting PROCESSING 2024-09-21 14:29:13    
32 66ED3C455DB37 PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL Futura Auto
1110110463283		 During the key cutting machine automatically stopped. Motor delivered Docket Number- 100206177704
Media_2
Media_3 		RESOLVED 2024-09-20 14:41:33    
33 66EBD3319DC2D SHAURYA PRATAP SINGH LS01221 jot key maker LOCK SMITH near kfc kharar,chandigarh road-140301 TECHNICAL Twister pro
1110119182819		 Jot key maker Suraj Machine is 1 month old Honda key cutting is not properly tilting clamp was tilt while cutting the key 2 Cutter broken while cutting the key machine delivered. Media_1
Media_2 		RESOLVED 2024-09-19 13:00:57    
34 66EAA90C31888 PAZHANIMUTHU B LS02501 Clarify plastics LOCK SMITH Kottayam-686001 TECHNICAL SWIFT 2.0
1110119124338		 Motor over heating and White smoke also coming. Motor delivered Docket Number- Media_1
Media_2
Media_3
Media_4 		RESOLVED 2024-09-18 15:48:52    
35 66E965C3DCBF1 PRAVEENRAJ IRUTHAYARAJ KC00859 Yashashwi KEY CUTTER 714/2, BSK 2nd Stage, KR Road, Near Shastry Bakery-560070 TECHNICAL Futura Auto
1110119033722		 Futura getting off during the cutting process. machine delivered. Media_1
Media_2
Media_3 		RESOLVED 2024-09-17 16:49:31    
36 66E9349327BFC PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL futura Auto
1110111359691		 Dear sir, kindly send me the CFU file for this Futura customer NilkoDulkar key maker. Media_1
Media_2 		PENDING 2024-09-17 13:19:39    
37 66E80CBEE45FC RAMESHWAR UPADHYAY 5FAD77A255F7A sunil kumar soni LOCK SMITH jalor-343001 TECHNICAL Futura auto
1110110182993		 Subscription issue in machine Subscription Done Media_1
Media_2 		RESOLVED 2024-09-16 16:17:26    
38 66DED2D3B1919 ABISHAKE PS LS01193 BOSS KEYS LOCK SMITH No.5, Pownambal Nagar, -607308 TECHNICAL Futura Auto
1110110592075		 In Futura Auto it's asking for Subscription. Subscription done. Media_1
Media_2 		RESOLVED 2024-09-09 16:19:55    
39 66DED06CBFB89 PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL Futura auto
1110110183457		 New cards not open need the subscription Subscription done. RESOLVED 2024-09-09 16:09:40    
40 66DE9780E824A RAMESHWAR UPADHYAY 6286702CC3F07 vikas kumar LOCK SMITH jaisalmer-345001 TECHNICAL futura edge
1110110620235		 machine motors are not moving and the machine automatically stops ,not finding the wifi of the machine Media_1 PENDING 2024-09-09 12:06:48    
41 66D82DC59CCF9 RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL futura auto
1110110514534		 subscription issue Subscription done. Media_1
Media_2 		RESOLVED 2024-09-04 15:22:05    
42 66D8114DEF58D PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Futura Auto
1110111359691		 Kindly do the subscription for the below mentioned details Futura Auto - 1110111359691 customer name : NilkoDulkar Shop Name: Sharada Key Maker Subscription done. Media_1
Media_2 		RESOLVED 2024-09-04 13:20:37    
43 66C9AD860D155 SUBRAMANIAN S M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Duo Iq
110119052648		 Dear sir, we have sent the Iot device for replacement. Kindly replace it IOT Device got replaced, Now Machine is working fine . Media_1 RESOLVED 2024-08-24 15:23:10    
44 66C85431D83B7 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL NORMAL QUERY
hindustan iron shopur mp ka futura me 12L cutter tut gaya hai half mashin me fansa hua hai nikal nahi raha PROCESSING 2024-08-23 14:49:45    
45 66C853BE74629 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM
ss key maker ki futura start hone ke baad chal nahi rahi costumer 1 mahine se pareshan ho raha hai PROCESSING 2024-08-23 14:47:50    
46 66C6E69A58AAA SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1		 1110111359615 1110110183594 for futura auto subscription machine was updated , machine is now working fine. RESOLVED 2024-08-22 12:49:54    
47 66BC7994DD10D SHAURYA PRATAP SINGH OT00167 Vipan arts CAR ACCESSORY SHOP OWNER sirsa road, mandi dabwali-125104 TECHNICAL Futura auto
1110110971122		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 15:02:04    
48 66BC6641ED807 SHAURYA PRATAP SINGH OT00166 Vipan arts CAR ACCESSORY SHOP OWNER G. T, Road, Mandi Dabwali-125104 TECHNICAL Futura auto
1110111359431		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 13:39:37    
49 66BC6619CA63A SHAURYA PRATAP SINGH OT00166 Vipan arts CAR ACCESSORY SHOP OWNER G. T, Road, Mandi Dabwali-125104 TECHNICAL Futura auto
1110111359431		 Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-14 13:38:57    
50 66BB710D8BCBA ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL FUTURA AUTO
1110119951897		 While cutting the tibbe key in clockwise not able to cut the 4th step but in anti clockwise we can cut the key. 03R Clamp replaced and sent to the dealer end . RESOLVED 2024-08-13 20:13:25    
51 66BB423B3F960 SHAURYA PRATAP SINGH LS02670 car key solution (Pankaj) LOCK SMITH dabara chowk-125001 TECHNICAL futura auto
1110110214632		 Machine showing red light while cutting the key Carbon brush and limit switch changed. Now machine is working fine . Media_1 RESOLVED 2024-08-13 16:53:39    
52 66B5D89B798AA PAZHANIMUTHU B KC01521 Capital cafe KEY CUTTER Kaloor-682025 TECHNICAL DUO IQ
1110119052648		 IOT device configuration issue IOT Device got replaced, Now Machine is working fine . Media_1
Media_2 		RESOLVED 2024-08-09 14:21:39    
53 66B34B55BADF9 PAZHANIMUTHU B KC01507 Shiva key shop KEY CUTTER Koodal nagar-625018 TECHNICAL FORD CLAMP
03R		 If the 4th cutting by the clockwise side machine automatically stopped the error " faulty contact Made" but Anticlockwise cutting no issue. 03R Clamp replaced and sent to the dealer end . Media_1
Media_2
Media_3 		RESOLVED 2024-08-07 15:54:21    
54 66B22C3D7310E MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110110726128		 futura auto machine update issue tried updating but unable to complete update required cfu file for further update s.no.1110110726128 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-08-06 19:29:25    
55 66AB5917921CB PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL FUTURA
1919931710602		 The Carriage automatically moved because the Locknut was broken Media_1
Media_2 		CLOSED 2024-08-01 15:14:55    
56 66A229A2C991C PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL DUO IQ
1110119052648		 He purchased one month before and Customer cut 15 to 20 keys only but now Cutter has blended. please do the needful. Media_1
Media_2 		CLOSED 2024-07-25 16:02:02    
57 66A20A0309FAC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Twister 2
1110110560883		 Twister 2 machine carriage issue s.no.1110110560883 Carr Media_1 RESOLVED 2024-07-25 13:47:07    
58 66A08464B38DD MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Duo iq
1110119052334		 Duo iq iot device issue s.no.1110119052334 IOT Device got replaced, Now Machine is working fine . Media_1 RESOLVED 2024-07-24 10:04:44    
59 66A083E62FAA7 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL flash 008
1110119142974		 flash 008 s.no.1110119142974 Bridge rectifier issue Bridge rectifier has been changed . Media_1 RESOLVED 2024-07-24 10:02:38    
60 669DFB6C39FB5 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Twister II
1040241170807		 Problem in left side handel, bearing came out from the handel. Sound happening in machine and customer wants to service his entire machine Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2024-07-22 11:55:48    
61 669B67D58A01E MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110214519		 s.no.1110110214519 futura auto machine adaptor is not working Adaptor has been replaced. Media_1
Media_2 		RESOLVED 2024-07-20 13:01:33    
62 6694BB0AD5960 K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 TECHNICAL Duo base 230
01110119182093		 Silca duo red not working Machine supply problem resolved . Media_1
Media_2
Media_3
Media_4 		RESOLVED 2024-07-15 11:30:42    
63 668CEB89DC787 RAMESHWAR UPADHYAY LS02860 murshid key maker LOCK SMITH chawni chauraha -324007 TECHNICAL flash mobile
1110110351412		 charging adaptor issue Power adaptor changed . Media_1
Media_2 		RESOLVED 2024-07-09 13:19:29    
64 668B7ABBA7FB2 DEVDYUTI GUHA A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 TECHNICAL Futura Auto
1110119171165		 Cutting problem,excess keys cutting and sometimes wrong Keys cutting Carbon Brush Has been replaced. Media_1
Media_2
Media_3 		RESOLVED 2024-07-08 11:05:55    
65 667D230FA3648 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL DUO IQ
1110119052280		 Khem singh There is some issue in motor and in IOT kit. please solve the issue ASAP Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-06-27 14:00:07    
66 667C06A9908CB 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL Futura Auto
1110111359691		 My machine tablet screen brake talate not working so immediately contact how can I do Tablet got supplied to the you . Media_1 RESOLVED 2024-06-26 17:46:41    
67 667BE3C2E8693 PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL FUTURA AUTO
1110119158838		 During key cutting the machine was stopped automatically Media_1
Media_2 		CLOSED 2024-06-26 15:17:46    
68 667A8626AA5FA RAMESHWAR UPADHYAY 5FAD47D1843FD iqbal LOCK SMITH ladnun -341306 TECHNICAL futura auto
1110110432456		 regarding subscription issue Subscription done . Media_1
Media_2 		RESOLVED 2024-06-25 14:26:06    
69 66726A6A8AFF7 PRACHI SAXENA VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura Auto
01110110456681		 Machine not installed Properly, kindly assist the customer in operating Futura Auto for the first time . ( Ashutosh visited once) still facing the problem of using the machine . Emergency Switch changed. Now machine is working fine. Media_1
Media_2
Media_3 		RESOLVED 2024-06-19 10:49:38    
70 666D304D13641 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Twister II pro kit-1
D9A8536ZR		 Dear sir, I have received a Pro kit - 1 without the Carriage and the smaller components. Received goods phots are attached for your reference. Short material sends to the customer. Media_1
Media_2 		RESOLVED 2024-06-15 11:40:21    
71 66602F6029B91 SHAURYA PRATAP SINGH LS02670 car key solution (Pankaj) LOCK SMITH dabara chowk-125001 TECHNICAL futura auto
1110110214632		 Pankaj soni Mob-7357394113 Dabra chowk ,Hisar, HR Showing red light while cutting the keys adjusted limit switch but same problem Limit Media_1
Media_2 		RESOLVED 2024-06-05 14:56:56    
72 6659636DCDE7B ABISHAKE PS LS00796 Rethana key and Locks LOCK SMITH Nagercoil cross street-629001 TECHNICAL Futura Auto
1110110482000		 In Futura Auto it's asking for Subscription. Media_1
Media_2 		CLOSED 2024-05-31 11:13:09    
73 665884E7444AB RAMESHWAR UPADHYAY LS02462 najju bhai key maker LOCK SMITH rani ji ki bawri-323001 TECHNICAL Futura auto
1110110899181		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-30 19:23:43    
74 664F28AD3D5AA DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Futura Auto
1110110303923		 Mobile tracer is not calibrating properly, after checking with Technical team it's found that sensor is not working..Machine purchased from Quba Keys Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-23 16:59:49    
75 664EE92BAD025 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Futura Auto
1110110024828		 Dear sir, We have received a customer complaint from our customer that he is facing a problem in updating of key cutting machine Futura Auto. Please resolve this issue. Customer Name -Singh Lock Location -Gurgaon Contact number -9990736904 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-23 12:28:51    
76 664B23FCF3907 ABISHAKE PS LS02330 R R Computerized key shop LOCK SMITH No 4/26,Thiruvallur Salai, Ramapuram- TECHNICAL Futura Auto
1110110592907		 In Futura Auto it's asking for Subscription machine was updated , machine is now working fine. RESOLVED 2024-05-20 15:50:44    
77 664B12784AD09 RAMESHWAR UPADHYAY KC01244 sameer key maker KEY CUTTER nursery circle shop no 3017 -302033 TECHNICAL Futura auto
1110110592983		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-20 14:36:00    
78 664710AF6D14E PAZHANIMUTHU B LS01691 Key point LOCK SMITH Palarivatta-682025 TECHNICAL Swift 2.0
1110119124215		 PURCHASED ON 15th MAY Through MK KEYS DURING KEY CUTTING CARRIAGE MORE VIBRATION AND NOISE CAME Machine servicing done at Minda silca . Now machine is working fine .
Media_2
Media_3 		RESOLVED 2024-05-17 13:39:19    
79 6645FD6024CD8 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL duo IQ
1110110386599		 swift plus machine carriage issue s.no.1110110386599 NO RESPONES FROM CUSTOMER END . Media_1
Media_2 		RESOLVED 2024-05-16 18:04:40    
80 6645FC508DF5D MADDELA SRIKANTH R154 RS CAR PLAZA SILCA POINT SHOP.NO.:51-17-12,KRANTHI NAGAR , NEAR MARUTI SUZUKI SHOWROON , JAYABHERI , NAKKAVANI PALEM , VISAKAPATANAM , 530013,ANDHRA PRADESH-530013 TECHNICAL duo IQ
1110119039557		 machine wifi is not working unable to connect with mobile Machine configuration done, Now Machine is working fine . RESOLVED 2024-05-16 18:00:08    
81 6645B165248A1 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL Twister II pro
1110110231745		 Keys not cutting proper due to disturbance of clamp Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-16 12:40:29    
82 6644DEB745CF1 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Swift plus
1110119033708		 Calibration problem of new swift plus machine after unboxing the material and handle also found defective General troubleshooting done. Z axis movement problem resolved Media_1
Media_2
Media_3 		RESOLVED 2024-05-15 21:41:35    
83 66433E41549F2 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Duo IQ
1110119052280		 customer name:Khem singh key maker The configuration is undone and not able to update it. Media_1 CLOSED 2024-05-14 16:04:41    
84 663F3930BD13A RAMESHWAR UPADHYAY KC01301 soni shocker digital meter and chabhi works KEY CUTTER babu ka mohalla, kesharganj-305001 TECHNICAL futura auto
1110110164302		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-11 14:54:00    
85 66386CCFD6936 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Futura Auto
1110111359608		 Subscription required. machine was updated, machine is now working fine. Media_1
Media_2 		RESOLVED 2024-05-06 11:08:23    
86 6634841EAA393 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL swift plus
1110119166895		 Car care, Siliguri machine - swift plus machine is in under warranty. The fuse keeping blowing Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-05-03 11:58:46    
87 663201BE08D78 RAMESHWAR UPADHYAY KC01418 mobi key maker KEY CUTTER 80 feet shop no 7 atwal nagar-324007 TECHNICAL futura auto
1110119158937		 tracer 06T and 07T has broken during training time Tracer has been replaced, now machine is working fine . Media_1
Media_2 		RESOLVED 2024-05-01 14:17:58    
88 662F6A1EF21E3 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL Duo IQ
1110119052631		 Dear sir, this Duo iQ machine having issues with Configuration and cannot done even after discussing with Livwize team. And as per the discussion IOT kit will be send to you. Kindly do the needful to resolve this. thank you. IOT Device got replaced, Now Machine is working fine . Media_1
Media_2 		RESOLVED 2024-04-29 15:06:30    
89 6628ECA227EE1 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL Duo base
1110119111420		 Hari key making shop While running the machine sound is coming from the cutter shaft. Media_1
Media_2 		CLOSED 2024-04-24 16:57:30    
90 6628DF8354568 RAMESHWAR UPADHYAY OT00205 Shree kanhaiya Entwrprise CAR ACCESSORY SHOP OWNER pipar-342601 TECHNICAL futura auto
1110110592914		 regarding subscription issue machine was updated , machine is now working fine. Media_1 RESOLVED 2024-04-24 16:01:31    
91 661E56EC2AEA9 SHAURYA PRATAP SINGH LS00610 Chawla Key Man LOCK SMITH Shop No.39, Shivalik Complex, Near Sarswati Hospital, Old Delhi Road -122001 TECHNICAL DUO IQ
11101109052655		 Not registered,not configuring,BT is not found in app Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-04-16 16:16:04    
92 661785EEA14FE SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL DUO IQ
1110119052556		 Rinku Verma batala Punjab 9781329235 The DUO IQ machine is running after 2 minutes of stopping, even after configuration the customer is upset and asking to return the machine. Machine IOT Device changed, Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-04-11 12:10:46    
93 6614E3AC017D7 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura
1030141020708		 Khalsa lock Ludhiana serial no.-1030141020708 Updation problem , the machine is not getting updates Media_1 PENDING 2024-04-09 12:13:56    
94 6613C2EE4198F PAZHANIMUTHU B KC00644 Shagul key shop KEY CUTTER No. 2, Anna pattu maligai- TECHNICAL Swift plus
1110110351641		 Carriage Movement ISSUE Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2024-04-08 15:41:58    
95 66139A745714F SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura Auto
1110110998525		 sunny sardar, Jharkhand, Card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-04-08 12:49:16    
96 660F9ACB0695C ASHUTOSH KUMAR SINGH D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL Futura auto
1110111359660		 Firm name Galaxy car decor Sn card is locked Subscription needed machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-04-05 12:01:39    
97 660A620D14223 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
futura auto delivered 23 March to Pune customer - (Speed Auto). but still not complete installation & training. customer very disappointed now.so kindly complete their installation and training. Machine installation and training done . RESOLVED 2024-04-01 12:58:13    
98 6607ACE7C387D SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL Futura Auto
1110110211402		 Star India , Manali update problem need CFU file serial no.- 1110110211402 machine was updated , machine is now working fine. RESOLVED 2024-03-30 11:40:47    
99 6606B6CD8969D PRAVEENRAJ IRUTHAYARAJ 6440CADDEBFAF Harish keys LOCK SMITH Bangalore -560002 TECHNICAL Twister II pro
1110110231660		 Twister II pro machine clamp unit getting issue with the clamping tight. it's getting good tight on the middle of the clamp and loosening on the edge of the clamp. In Angular cutting, it's getting touch with the clamp and blade. due to that clamps getting damaged. customer is not responding. Media_1
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Media_4 		RESOLVED 2024-03-29 18:10:45    
100 6603EE43546AA RAMESHWAR UPADHYAY KC00922 nd lock and key KEY CUTTER ajmeri gate 282, kishan pole bajar-302001 TECHNICAL futura auto
1110110171041		 regarding subscription issue machine was updated, machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-27 15:30:35    
101 6603E4F79B702 RAMESHWAR UPADHYAY 5FAD834A1B240 Mohammad Rizwan LOCK SMITH Jodhpur-342001 TECHNICAL futura auto
1110110182184		 regarding subscription issue machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-27 14:50:55    
102 65FECAA439B88 PAZHANIMUTHU B 5FAD0CA77B191 K G George LOCK SMITH Kottayam-686102 TECHNICAL FUTURA AUTO
1110111525294		 The Machine has the Latest version 3.45.1 but Shown machine is blocked. Media_1
Media_2 		CLOSED 2024-03-23 17:57:16    
103 65F3E3B7F24CC PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL FUTURA
1038791090706		 Machine not taking update ( Subscription done) machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-03-15 11:29:19    
104 65EEDF3CE2B26 Pawan Sharma 62A33E514B0FD Lokesh Chauhan LOCK SMITH Aligarh-122001 TECHNICAL Futura Light
1110110252719		 Honda ki keys duplicate nhi horahi hai customer is not responding. REJECTED 2024-03-11 16:08:52    
105 65EBFD180DFAB ABISHAKE PS A194 ANAND KEYS DEALER HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025 TECHNICAL Futura Auto
1110110240167		 Customer name : Lakshmi stickers while cutting the key the carriage and cutter is not moving. Media_1
Media_2 		CLOSED 2024-03-09 11:39:28    
106 65E87373CB819 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL futura auto
1110110183488		 futura auto machine motor not working s.no.1110110183488 Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2024-03-06 19:15:23    
107 65E6BE946A02E ABISHAKE PS LS01562 Aditya Key Shop LOCK SMITH Bheeman street, Kumbakonam-612001 TECHNICAL Futura Auto
1110110899198		 In futura Auto it's asking for Subscription for some SN Numbers. Media_1
Media_2 		CLOSED 2024-03-05 12:11:24    
108 65E6BB9DE791D ABISHAKE PS LS02007 Bishmillah key shop LOCK SMITH GNT Road Redhills -600052 TECHNICAL Futura Auto
1110110432487		 While unboxing machine the back cover is broken.please provide the back cover under warranty. Media_1
Media_2
Media_3
Media_4 		CLOSED 2024-03-05 11:58:45    
109 65E69D3E71537 Pawan Sharma GS02365 G S ENTERPRISES KEY CUTTER LUCKNOW-226026 TECHNICAL FUTURA AUTO
1110110351450		 Machine not able to duplicate the keys with properly Machine is working fine . RESOLVED 2024-03-05 09:49:10    
110 65E30C27C39D1 PAZHANIMUTHU B KC00122 KMS KEY WORKS KEY CUTTER NO. 9/77, MALAR COMPLEX, OTHAKADAI, CONTONMENT-620001 TECHNICAL FUTURA AUTO
1110110533313		 Machine Automatically Switch off the Machine Motherboard is changed, Machine was working fine . Media_1 RESOLVED 2024-03-02 16:53:19    
111 65E013A18A7D2 5FACFDC086A74 Niraj Kumar LOCK SMITH Jamshedpur -831004 TECHNICAL silca futura auto
1110110303961		 मेरी मशीन में करीबन 2 महीने से चाबी काटते समय मशीन अपने से रुक जाती है और फिर दोबारा स्टार्ट करने पर चाबी को बहुत ज्यादा काट देती है कृपया करके इसका उपाय कीजिए मेरा नाम नीरज कुमार मैं झारखंड जमशेदपुर से हूं और मेरा मशीन में अभी तक करीब 1 साल 1 महीने हुआ है Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2024-02-29 10:48:25    
112 65DC2759CE00C PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL MAGNETIC KEYS
T7156		 Empty pouch received Keys billed & docket no. is also shared Media_1 RESOLVED 2024-02-26 11:23:29    
113 65D2EF4C3375D A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL flash 008
D846402zb		 machine me current a raha hai Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2024-02-19 11:33:56    
114 65D0A272B74DF DEVDYUTI GUHA 5FACFD5AD1E38 niraj kumar LOCK SMITH Jamshedpur-831004 TECHNICAL Futura Auto
1110110303961		 After calibration done repeatedly same problem facing machine was updated , machine is now working fine. Media_1 RESOLVED 2024-02-17 17:41:30    
115 65CF6ACAC7275 SUBRAMANIAN S A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL GENERAL TROUBLESHOOTING Lml key
T7124 		dear sir, Customer ordered T7124-450 no and billed through ref no 23-24/1Dm/048626. customer received T7014-200 nos mixed/wrongly received. kindly resolve. Material consumed at dealer end itself . Media_1
Media_2 		RESOLVED 2024-02-16 19:31:46    
116 65C9EA2335E79 VIVEKANAND KUMAR 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL FUTURA PRO
1110119189702		 REMARK - NOT ABLE TO CUT HONDA KEYS PROPERLY Machine Calibration done . Now machine is working fine. RESOLVED 2024-02-12 15:21:31    
117 65C9C84C58B41 VIVEKANAND KUMAR 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL FUTURA LIGHT
1110119189702		 REMARK - NOT ABLE TO CUT TRACK KEYS PROPERLY Machine Calibration done . Now machine is working fine. RESOLVED 2024-02-12 12:57:08    
118 65C9C7A8BA6AE VIVEKANAND KUMAR KC00458 Angad automobiles KEY CUTTER Agresen chowk-495001 TECHNICAL FUTURA AUTO
1110110183761		 REMARK - TAB ISSUE need to check at Levano service center . RESOLVED 2024-02-12 12:54:24    
119 65C7724023FE3 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL Futura light I-sea
01110119189702		 Machine not cutting properly in ultra cutting, makes a lot of noise, and while lifting the cover the cover gets many scratches Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2024-02-10 18:25:28    
120 65C5B7EEBEF63 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL twister
1110110463597		 Manjeet Singh Singh Computerised key maker Sector 56,near BSNL huda market, gurgaon,122001, 9810074640 Switch is not working SP60 Media_1
Media_2 		RESOLVED 2024-02-09 10:58:14    
121 65C47A9E80EEE VIVEKANAND KUMAR 6505F618E6B0C Amit LOCK SMITH uttar pardesh -201102 TECHNICAL FLASH MOBILE
1110110895299		 REMARK - CHARGING PROBLEM Need to change the battery. . RESOLVED 2024-02-08 12:24:22    
122 65C1E4DF51EE9 PRAVEENRAJ IRUTHAYARAJ KC00917 Duplicate Key Point KEY CUTTER Basavanahalli main road, opp girivahini press, Chikmagalur-577101 TECHNICAL Futura Auto
1110110171911		 Subscription required. device updated to 3.44.0 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-02-06 13:20:55    
123 65C1E473B9229 PRAVEENRAJ IRUTHAYARAJ 62EB72EF5B5B9 Irfan LOCK SMITH Gulbarga -585102 TECHNICAL Futura Auto
1110110183556		 Subscription required. device updated to 3.44.0 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2024-02-06 13:19:07    
124 65C0B659C358E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110712831		 Updation problem Machine was updated and now working perfectly RESOLVED 2024-02-05 15:50:09    
125 65B9D9A575DBC PRAVEENRAJ IRUTHAYARAJ KC00933 Nagesh Key Maker KEY CUTTER #277, Sai Mansion, Srinivas Nagar-560050 TECHNICAL Futura Auto
1110110294672		 Dear sir, The below mentioned customer's pendrive is not working while trying to update the futura. it is pop-up with "Insert Drive Disc (F)". kindly do the needful to rectify or replace the pendrive issue. Pen drive exchanged . Media_1 RESOLVED 2024-01-31 10:54:53    
126 65B9D94859281 PRAVEENRAJ IRUTHAYARAJ 6440CADDEBFAF Harish keys LOCK SMITH Bangalore -560002 TECHNICAL Futura Auto
1110110214618		 Dear sir, The below mentioned customer's pendrive is not working while trying to update the futura. it is pop-up with "Insert Drive Disc (F)". kindly do the needful to rectify or replace the pendrive issue. Pen drive exchanged . Media_1 RESOLVED 2024-01-31 10:53:20    
127 65B22514EC130 VIVEKANAND KUMAR 5FAD1373755D3 amir LOCK SMITH Dehradun-248007 TECHNICAL TWISTER PRO
1110110230854		 REMARK - ISSUE IN CLAMP NOT ABLE TO CUT KEYS PROPERLY Clamp has been serviced at H.O and servicing do. and sent to the customer end . Media_1 RESOLVED 2024-01-25 14:38:36    
128 65AE32994D9BE N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Duo Base Red colour
1110119102350		 Dear sir, We have despatched Duo base red colour machine to our customer. Machine received to customer with broken domestic cutter. Please check and resolve the issue. Cutter needs to change as it was not cover in Under warranty. Media_1
Media_2 		RESOLVED 2024-01-22 14:47:13    
129 65AE09039E492 SHAURYA PRATAP SINGH LS01179 manohar lal lock repair LOCK SMITH vijay chowk, near state bank, sangrur-148001 TECHNICAL futura auto
1110110183563		 card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-01-22 11:49:47    
130 65A1319455CE3 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL Futura Light
1110110183570		 Sidana electric sri ganganagar Rajsthan Shukhadiya shopping centre SN 1110110183570 card is not opening machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2024-01-12 18:03:24    
131 65A1153CACEA2 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL Twister II pro
111011231745		 Machine cutting in wrong. It is cutting more than requirement. Clamp has been serviced at H.O. and sent to the customer end. after the servicing. Media_1
Media_2 		RESOLVED 2024-01-12 16:02:28    
132 659CE4F61E571 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL futura auto
1110111359707		 in futura , Honda H series cutting key opposite ,as in picture Cards are modified and now keys are cutting perfectly. Media_1 RESOLVED 2024-01-09 11:47:26    
133 65952E9B91433 SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL Futura auto
1110110482123		 Tata Nexon and tata punch cutting key is wrong key is not proper cutting Cards are modified and now keys are cutting perfectly. Media_1
Media_2 		RESOLVED 2024-01-03 15:23:31    
134 658BFCF0AD32A RAMESHWAR UPADHYAY 62A3611FE84A5 bahadursoni LOCK SMITH jodhpur -342007 TECHNICAL
regarding software subscription serial number 1110110164319 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-12-27 16:01:12    
135 658A868D2D878 ABISHAKE PS S293 SREE DEVI LOCK & KEYS SILCA POINT 632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001 TECHNICAL Futura Auto
1110110514596		 Futura Auto asking for Subscription machine was updated , machine is now working fine. Media_1 RESOLVED 2023-12-26 13:23:49    
136 658938E6CA787 MADDELA SRIKANTH N061 NATIONAL CAR TECH SOLUTION & KEYS SILCA POINT SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003 TECHNICAL Futura auto
1110110998549		 machine blocked and unable to update through wifi please arrange cfu file for updating the machine Machine was updated and now working perfectly. Media_1 RESOLVED 2023-12-25 13:40:14    
137 6579981C0A36A VIVEKANAND KUMAR KC00187 AV COMPUTERIZED KEY SHOP KEY CUTTER NEAR GURUDWARA CHAUDHARY MARKET DELHI ROAD - 245101-245101 TECHNICAL FUTURA AUTO
1110111359622		 REMARK - MACHINE IS NOT BEING UPDATED VIA TAB PLEASE DO NEEDFUL. Machine was updated. Media_1 RESOLVED 2023-12-13 17:10:12    
138 657806975E0DB RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL futura auto
1110110514534		 regarding the subscription problem in futura auto machine was updated. Now machine is working perfectly . Media_1
Media_2 		RESOLVED 2023-12-12 12:37:03    
139 6576D8F3D893B VIVEKANAND KUMAR 62232DD8B9D8A kismat LOCK SMITH gonda-271202 TECHNICAL FUTURA AUTO
1110110463337		 DEAR SIR, THERE IS FUTURA AUTO WHICH IS UNDER WARRANTY THERE IS SOME PROBLEM REGARDING LED LIGHT. THE WHITE ONE IS NOT WORKING REQUEST YOU TO PLEASE PROVIDE SOLUTION. LED Light changed and now machine is working perfectly. Media_1 RESOLVED 2023-12-11 15:10:03    
140 6572FC93E2B71 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110119171189		 installation and training pending due update issue Error (machine not registered) Machine registration and update done. Now machine is working perfectly. Media_1
Media_2 		RESOLVED 2023-12-08 16:52:59    
141 6570679D9B9BB ABISHAKE PS 6235DAE36E7B3 kadhar basha LOCK SMITH thiruvannamalai-6066601 TECHNICAL Futura Auto
1110110963493		 In Futura Auto the machine is asking for Subscription. Media_1
Media_2 		CLOSED 2023-12-06 17:52:53    
142 656DC0FDA7226 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Red Base
1110119102466		 Duo Cutter not rotating properly Machine capacitor checked . Now machine working properly . Media_1
Media_2 		RESOLVED 2023-12-04 17:37:25    
143 656722007FE15 RAMESHWAR UPADHYAY KC01244 sameer key maker KEY CUTTER nursery circle shop no 3017 -302033 TECHNICAL
regarding the subscription problem of the new updated version serial number 1110110592983 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-11-29 17:05:28    
144 6567137158916 RAMESHWAR UPADHYAY M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL
regarding subscription problem serial number 1110110899143 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-11-29 16:03:21    
145 656709E4F1AE9 RAMESHWAR UPADHYAY KC00920 jaipur key maker KEY CUTTER vidya nagar-302039 TECHNICAL
regarding subscription problem serial number 1110110712947 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-11-29 15:22:36    
146 656709A4C8626 RAMESHWAR UPADHYAY KC00920 jaipur key maker KEY CUTTER vidya nagar-302039 TECHNICAL
regarding subscription problem serial number 1110110712947 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-11-29 15:21:32    
147 6566D43915E09 VIVEKANAND KUMAR 5FAD385F502E9 hakeem LOCK SMITH Azamgarh -276140 TECHNICAL FUTURA AUTO
1110111359783		 REMARK - NEW UPDATE CARD NOT OPENING machine was updated , machine is now working fine. Media_1 RESOLVED 2023-11-29 11:33:37    
148 65656809962FB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto machine
1110110240112		 kgn locks futura auto machine adaptor issue (adaptor not working) s.no.1110110240112 Power adaptor changed . Media_1
Media_2 		RESOLVED 2023-11-28 09:39:45    
149 656455BB41A17 ABISHAKE PS LS01537 SRI DEVI LOCK & KEY LOCK SMITH Big bell complex, R S Puram-641002 TECHNICAL Futura Auto
1110110164425		 Futura Auto asking for Subscription Media_1
Media_2 		CLOSED 2023-11-27 14:09:23    
150 6561B54A4F7B3 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL futura
1043211890705		 machine not cutting key giving error Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-11-25 14:20:18    
151 65589F53A9B2A MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110119165621		 installation pending due to update issue unable to update through tab showing error (register the machine) please provide cfu file for update sn.no.1110119165621 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-11-18 16:56:11    
152 654DC62508115 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister II
1110110253839		 Calibration Issue, Honda city Key not cutting properly, Rishabh Kumar : +91 88680 70753, Meerut, UP Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2023-11-10 11:26:53    
153 654BC5F16FFE8 ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 TECHNICAL Futura Light
1110110294634		 In Futura light the power provider is not receiving the power supply. Media_1
Media_2 		CLOSED 2023-11-08 23:01:29    
154 654B15F91D2E7 ABISHAKE PS KC00138 Sreenu Stickers KEY CUTTER 144,Medavakkam main road, Adambakkam, Chennai-600088 TECHNICAL Futura Auto
1110110182108		 In Futura Auto the card is not opening it's asking for Subscription. Media_1 CLOSED 2023-11-08 10:30:41    
155 6548A81E749A4 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Matrix SLX
11111111		 Need Price for Spare Parts mentioned in Pic Almost 15 thousand spare parts required for service this machine. Please confirm Media_1
Media_2 		RESOLVED 2023-11-06 14:17:26    
156 653DF8A6B7A13 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110604211		 sir please do the subscription of futura auto for two machines serial no mention below. 1110110604211 1110110514565 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-10-29 11:46:06    
157 653CBA16CDB13 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus machine is facing carriage moment problem due to this problem machine brake cutter during key duplicating . serial no 1110110351573 Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-10-28 13:06:54    
158 653248BFBD971 SHAURYA PRATAP SINGH LS01502 R.k Automotive LOCK SMITH VPO karer,barsar-174311 TECHNICAL futura auto
1110110463207		 need cfu file for update machine was updated , machine is now working fine. Media_1 RESOLVED 2023-10-20 15:00:39    
159 6530C7149D273 5FAD0A1833CDB Pramod LOCK SMITH Bangalore-560003 TECHNICAL silca duo
1110110533245		 I am complaining several times regarding the clamp of right side of the machine which we use to cut 7lvr and 6lvr.there is problem regarding the clamp when we switch to door lock keys it not smooth to switch the clamp.when we turn the clamp to other side it is very very tight so I wish to solve the problem from your side as soon as possible Clamp changed. Now key is cutting perfectly. RESOLVED 2023-10-19 11:35:08    
160 652F5F85B3189 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Twister Pro
1111111111		 Balaji Car Keys, Vadodra : +91 98252 79064, Clamp Issue clamp calibration done . Now machine is working perfectly. Media_1
Media_3 		RESOLVED 2023-10-18 10:01:01    
161 652E0AF780D1C PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Futura Pro
1110111767199		 Optical reader issue Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2023-10-17 09:47:59    
162 6527B92FA58B2 PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL FUTURA AUTO
1110110463283		 During the cutting machine automatically stopped. Two months ago, changed limit switch also but again this issue happened. Limit switch has been adjusted, now machine is working fine . Media_1 RESOLVED 2023-10-12 14:45:27    
163 651FE29CD4BC5 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL TWISTER II PRO
1110110216223		 Aruna Enterprises is a customer purchased Twister II pro through out Deepak marketing. The clamp tilting itself with at a normal load of cutter while pressing on it. sample photos and videos attached here for your reference. Clamp has been send to our HO with Deepak marketing SR letter. (Request Note : After completing the service kind calibrate the clamp and send it back.) Clamp has been serviced at H.O. and sent to the customer end . Media_1
Media_2 		RESOLVED 2023-10-06 16:04:04    
164 651BE370BFA57 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110110917663		 Name- vikas hisar electronic hisar need cfu file for update machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-10-03 15:18:32    
165 6517E10906228 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110432418		 Asif Chabi Wala : +916299036447 , Cutter stucked in Machine Cutter removed from the cutter shaft . RESOLVED 2023-09-30 14:19:13    
166 6516B51149D5C VIVEKANAND KUMAR KC00910 WASEEM KEY MAKER KEY CUTTER NADESAR -221001 TECHNICAL FUTURA LRO
1906721070503		 REMARK - SOME CARDS DECODING ARE NOT WORKING MACHINE IS 6 YEAR OLD NEED SERVICE WE ARE SENDING THIS MACHINE FOR SERVICE PURPOSE. Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-29 16:59:21    
167 6513E5D00D09D MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL flash mobile
1110110317494		 flash mobile battery charging issue s.no.1110110317494 Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-27 13:50:32    
168 650EB402A2163 DEVDYUTI GUHA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL Duo plus
1110110726685		 Cutter of this machine is not running properly,more over while customer is trying to cut the keys Cutter get stopped in between the operation.. Customer need to change the cutter. Media_1
Media_2 		RESOLVED 2023-09-23 15:16:42    
169 650E92EBB8226 VIVEKANAND KUMAR KC00544 DOON KEY MAKER KEY CUTTER Chakarata Road, Prem Nagar, Dehradun - 248007 (Near Arya Samaj Mandir)-248001 TECHNICAL SWIFT SWIFT PLUS
1110110215486		 REMARK - CARRIAGE NOT WORKING PROPERLY. Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-23 12:55:31    
170 650BE8CA3B91C RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL Swift Plus
111011		 Carriage became Hard & not able to use machine Customer No : +91 79837 31248 Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-09-21 12:25:06    
171 650BE0EB8AC4E ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL SPARE PART REPLACEMENT Twister II pro
1110119100585		 The machine received without Stopper,Dimple and track key cutter and tracer,manuel ,warranty card Media_1 CLOSED 2023-09-21 11:51:31    
172 650BE02BA494A ABISHAKE PS LS01269 Nithya Spare Key Shop LOCK SMITH Kavery Street, porur-600056 TECHNICAL Twister II pro
1110119100592		 The machine received without Stopper,Dimple and track key cutter and tracer ,manuel , Waranty card. Media_1 CLOSED 2023-09-21 11:48:19    
173 650AD4E72C3AA N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Twister II Pro
01110110231769		 Dear sir, We have received a complaint from the customer that key cutting is not done properly by machine. Customer Name- Vijay Car Accessories location- Bangalore Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-20 16:47:59    
174 65094CADDE895 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL TWISTER PRO
1110110230854		 REMARK - CLAMP NOT BEEN ADJUSTED PROPERLY Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-09-19 12:54:29    
175 6503EE3D2EF0A ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 TECHNICAL Futura Light
1110111525140		 Need to change the optical reader Media_1 CLOSED 2023-09-15 11:10:13    
176 64FB131FD3E19 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto not getting update, showing error. S.K Lock Workshop : 7879822115 machine was updated , machine is now working fine. RESOLVED 2023-09-08 17:57:11    
177 64F57F01C9D08 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL FUTURA AUTO
1110110963493		 New cards couldn't open machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-09-04 12:23:53    
178 64F162FFBAB18 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110463290		 Dear sir, machine shows contact error . thankyou Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-09-01 09:35:19    
179 64EFFBE4F06C0 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura Auto
1110110726166		 card is not opening of futura auto machines. 1110110726166 1110110890249 1110110514565 1110110604211 machine was updated , machine is now working fine. RESOLVED 2023-08-31 08:03:08    
180 64EC529B7DB2D MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL swift plus
1110110507031		 swift plus machine hand jam issue s.no.1110110507031 Machine has been exchanged at dealer end. Media_1
Media_2 		RESOLVED 2023-08-28 13:24:03    
181 64E9DB3AD5E09 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL Flash mobile
1110110369585		 There is a problem in charging the machine . Service done for 2 times but still the problem occurs and the customer is requesting to send the machine to HO for service. Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-08-26 16:30:10    
182 64E9C3895CAD4 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL futura auto machine
1110110533453		 futura auto machine update issue s.no. machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-08-26 14:49:05    
183 64E7422F967B4 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Base
01110110640080		 Domestic Key Slipping from Clamp Customer : Firoz : 9718341077 Need to change the clamp (Lower and upper parts ) Media_1 RESOLVED 2023-08-24 17:12:39    
184 64E5BCF0B8EAE SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL twister
1110110181927		 Name- badal place- Chandigarh machine problem - When I cut the key on the machine the cutter is breaking three times in a row. Need to check the material of Keys . Also is ok. Media_1
Media_2
Media_3 		RESOLVED 2023-08-23 13:31:52    
185 64E0B88EA0A55 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL HARDWARE RELATED PROBLEM Duo base
1110110835035		 While unboxing the Duo base machine the bur tray is damaged. Chips Tray was provided to the customer in Under warranty. Media_1
Media_2 		RESOLVED 2023-08-19 18:11:50    
186 64D3353AAFB10 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Twister Pro
12221111		 Twister Pro clamp was swnt for repair but got it damaged when recieved after repair. so kindly replace it with new clamp It was not damaged ,its just due to cutting of Honda city key . Clamp will work perfectly. Media_1 RESOLVED 2023-08-09 12:12:02    
187 64CE1CB2C12EA MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Twister 2 pro
1110110231608		 twister 2 pro machine having cutting issue (ultra and laser keys) Machine Calibration done . Now machine is working fine. Media_1 RESOLVED 2023-08-05 15:26:02    
188 64CE040DCE452 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura light
1110110252764		 tablet is not opening Mir car solution srinagar Tablet got serviced at service center. Now tablet is working fine. RESOLVED 2023-08-05 13:40:53    
189 64CC9F3C7204F 62B01C52E5C06 prasad belhekar LOCK SMITH pune-410504 TECHNICAL Swift plus india
1110110059486		 not working properly not getting any response from your side . Media_1
Media_2 		RESOLVED 2023-08-04 12:18:28    
190 64C0F60F653DB PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL HARDWARE RELATED PROBLEM Twister II pro
01110110237747		 Belt getting friction on its body, so that the machine getting smoke while running. physical inspection done. Requiring of belt replacement. Belt has been sent to the dealer end in under warranty. Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-07-26 16:01:43    
191 64B95DCA28DED RISHANT BHATIA M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 TECHNICAL GENERAL TROUBLESHOOTING
futura cutting Nexon blade fully Tata nexon key card problem resolved by correcting the card in the software of the machine . Now key is cutting perfectly . Media_1
Media_2 		RESOLVED 2023-07-20 21:46:10    
192 64B262CF274AD RAMESHWAR UPADHYAY 6319C0A7973A8 Ashok Gahlot LOCK SMITH pokhran-345021 TECHNICAL swift plus
1110110555674		 carriage moment problems and clamp properly not open Machine Calibration done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-07-15 14:41:43    
193 64B120A898A08 PRAVEENRAJ IRUTHAYARAJ KC00671 Ismail KEY CUTTER Raichur- TECHNICAL Futura Auto
1110110183426		 Dear sir, one of my futura customer having subscription issue. kindly resolve this issue as soon as possible. customer details, machine details & issue screenshot attached here for your reference. customer not responding . Media_1
Media_2
Media_3 		RESOLVED 2023-07-14 15:47:12    
194 64B11BF2903E8 Pawan Emplpoyee Test4C48E1165 Test2MF DEALER Delhi -110017 TECHNICAL test
12355		 integrated TESTING PURPOSE Media_1 RESOLVED 2023-07-14 15:27:06    
195 64AF91BB2A354 RAMESHWAR UPADHYAY 5FB7BFEEC9E06 Jagdish jangid LOCK SMITH Sojatcity -306104 TECHNICAL
1110110164333 subscription problem during key cutting machine was updated , machine is now working fine. Media_1 RESOLVED 2023-07-13 11:25:07    
196 64AD27DBD5E76 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110317531		 Flash mobile s.no.1110110317531 Battery not working Machine Battery has been changed and serviced at H.O . RESOLVED 2023-07-11 15:28:51    
197 64AD05B43F4AB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Twister pro
1110110230661		 One side clamp is up Clamp has been serviced at H.O. and sent to the customer end . Media_1 RESOLVED 2023-07-11 13:03:08    
198 64ABE82ED87F4 RAMESHWAR UPADHYAY A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL smart aerial plus cloning device
6PG2-V1PT-SG51G		 this device doesn't read any transponders and does not identify and transponder. Machine servicing done at Minda SILCA . Now machine is working fine. Media_1
Media_2 		RESOLVED 2023-07-10 16:44:54    
199 64ABC248D0D2B VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL SWIFT PLUS
1110110620310		 REMARK - CARRIAGE JAM Carriage cleaning done . Now movement is ok . RESOLVED 2023-07-10 14:03:12    
200 64A3CD57954CD ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Swift Plus
1110110215394		 VDM Motors The customer bought the Swift plus machine and While cutting the First key the FE 04 got damaged . Cutter changed and now machine is working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-07-04 13:12:15    
201 64A3C7297F2FC ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 TECHNICAL Twister II pro
1110110269946		 Udumalai key shop. In Twister II Pro there is a variation in the Clamp insert and the White Switch is not working. Clamp has been serviced at H.O. and sent to the customer end . Media_1
Media_2
Media_3 		RESOLVED 2023-07-04 12:45:53    
202 649BF9DE3A192 Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110433309		 Error show required cfu file machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-06-28 14:44:06    
203 649AA84D10274 Avinash Ojha J060 JUSTAUTO SOLUTIONS PVT LTD DEALER SECTOR 25, GIDC, BASEMENT GROUND FIRST, B-1-2-3/15, GANDHINAGAR, GUJARAT, 382028-382028 TECHNICAL Futura Auto
1110110592051		 Require Cfu file machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-06-27 14:43:49    
204 6499B098616EA 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL SILCA LUND
GAANDU COMPANY 		meri problem abhi tak theek nhi huyi hai.... SILCA company Wale sab apni gaand marwa rahe hai salary le rahe hai ... as a government nokri kar rahe hai.... maa chudwane ka pata hai silca ko ..... machine beikk do ... uske baad jo bhi problem aaye to company apni Sadi huyi gaand dikha deti hai.... ek ek madarchod gandmara kaam kar raha hai company mein.... asal mein tumhara maalik hi gaandu hai Jo paise laga ke company bana ke apni gaand seik raha hai apne jaise gandmare employee rakh ke.... jab sab gaandu hai to profit mei. hi hai company silca... bhen ki lodi REJECTED 2023-06-26 21:06:56    
205 64959351475E7 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL GENERAL TROUBLESHOOTING Twister II
1110110386902		 Cutting not proper Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-23 18:12:57    
206 6493EE1E28910 ASHUTOSH KUMAR SINGH M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL Futura light
111011525904		 It is not update from normal process. machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-22 12:15:50    
207 6492781C7B438 ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL QUALITY ISSUE
Twister II is not proper working.It cut the keys in right direction. Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-21 09:40:04    
208 649277EE20E31 ASHUTOSH KUMAR SINGH M141 MINERVA KEY WORKS LOCK SMITH GR. FLOOR. PLOT NO. 185, FIRDAUS BUILDING, DR. DADASAHEB BHADKAMKAR MARG, MINERVA CINEMA, GT ROAD, MUMBAI-400007-400007 TECHNICAL QUALITY ISSUE
Twister II is not proper working. It cut the keys in right direction. Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-06-21 09:39:18    
209 64918A785AB4D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister
1110110294979		 Problem in cutting Verna Key or FE04 Cutter, Customer Name : Gurpreet : +91 98771 55455 Need to change the cutter as discussed Media_1
Media_2
Media_3 		RESOLVED 2023-06-20 16:46:08    
210 648DAB11AF952 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337		 REMARK - WHITE DIGITAL OUTPUT(LED) NOT WORKING MACHINE WORKING FINE LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:16:09    
211 648DA9DC3CE2A VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337		 REMARK - ALL DIGITAL OUTPUT(LED) WORKING ACCEPT THE WHITE ONE Request you to please provide solution. LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:11:00    
212 648A87C612E54 VIVEKANAND KUMAR V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 TECHNICAL FLASH 008
1110110445562		 Dear sir, this machine is three months old and the belt is broken. request you to please provide solution. Need to change the belt , Belt already supplied to you. Media_1 RESOLVED 2023-06-15 09:08:46    
213 648838388E689 RAMESHWAR UPADHYAY 5FB7BFEEC9E06 Jagdish jangid LOCK SMITH Sojatcity -306104 TECHNICAL futura auto
1110110164333		 machine working blocked machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-13 15:04:48    
214 64829451AE3AB I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
Swift plus jo abhi reapair hoke aai thi usme ye cutter tuta hua nikla hai sir. mene cutter sahi bheja tha. aur tuta hua aaya hai. As we discussed broken cutter only received at H.O Media_1
Media_2 		RESOLVED 2023-06-09 08:24:09    
215 6480588A067E8 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me Apache RTR 160 ke key number se cutting galat hoti hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:44:34    
216 6480584886B2E 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me lever number se cutting galat ho aa rahi hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:43:28    
217 64805816F26C0 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me simple cutting ki decoding nahi ho paa rahi hai. machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:42:38    
218 647722F772DE4 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL TWISTER 2
1110110636397		 internal blade cutting problem key blade of the car HYUNDAI VERNA & VW, SKODA, blade cutting problem before I had complained this but it's not solved.... please solve this problem Please send the machine for service purpose . Media_1
Media_2
Media_3 		PROCESSING 2023-05-31 16:05:35    
219 6475A72A9270D PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL Futura Auto
1110110463283		 During key Cutting Machine Automatically Stop then Red light came. 5 times service done. Again happened. Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2023-05-30 13:05:06    
220 6471D0A001231 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL QUALITY ISSUE
This Silca Programming Cable is newly purchased by the customer Key Shop of belgham and it not detecting the PCB. New Silca remote cable given to the customer . Media_1
Media_2 		RESOLVED 2023-05-27 15:12:55    
221 6471CD93AD28C ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura light
1110110834724		 In tab its showing the machine is blocked and its asking to do callibration Media_1 CLOSED 2023-05-27 14:59:55    
222 64704FEA6CC78 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110171904		 Naseer Ahmad Rather R/O Pinglina Pulwama Dist Pulwama Pin code 192301 State j&K(Kashmir) MACHINE NOT UPDATE machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-05-26 11:51:30    
223 646B69FE9CB1D VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL HARDWARE RELATED PROBLEM FUTURA AUTO
1110110214502		 REMARK - TAB NOT WORKING Tab service done at service center and now working fine . RESOLVED 2023-05-22 18:41:26    
224 646B6999CF903 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110214502		 REMARK - TAB NOT WORKING Tab service done at service center and now working fine . Media_1
Media_3 		RESOLVED 2023-05-22 18:39:45    
225 646B4AC83871D 646B492E02EB5 asis chandak LOCK SMITH sambalpur-768004 TECHNICAL futura auto
01110110917618		 asking for update and no serial no accepting machine was updated , machine is now working fine. Media_1 RESOLVED 2023-05-22 16:28:16    
226 6467457043377 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL futura auto
1110110183440		 unable to update the futura auto machine through tab please provide cfu file for the below s.no.111011018443 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-05-19 15:16:24    
227 6466346F6829C RISHANT BHATIA VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura Auto
1110110183440		 My Futura Auto Machine is blocked & i m not able to update it A to Z Key Makers : 7330920778 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-05-18 19:51:35    
228 6465EF6E9707E Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Swift machine
1110110189374		 Carrege movement issue still no response getting from your side for sending this machine at Minda silca . Media_1 RESOLVED 2023-05-18 14:57:10    
229 6460B3FB02462 SHAURYA PRATAP SINGH LS00685 raja car key LOCK SMITH manimajra, motor mkt-160104 TECHNICAL futura auto
1110110214731		 cutter is broken while cutting tata Nexon key at training Cutter has been replaced . Media_1
Media_2 		RESOLVED 2023-05-14 15:42:10    
230 6460854003493 646083470A295 ashif LOCK SMITH Kannouj -209721 TECHNICAL
sar meri machine mein app update ke liye bol raha hai ham update isko kaise karen App was update .
Media_2 		RESOLVED 2023-05-14 12:22:48    
231 645B7B154D797 ABISHAKE PS LS01839 Devi Stickers LOCK SMITH Trichy Main Road-621010 TECHNICAL Futura Auto
1110110351498		 The machine used to show red light while cutting the keys and already two or three services have been done but still the problem is not solved. Media_1
Media_2
Media_3 		CLOSED 2023-05-10 16:38:05    
232 6454F2B48E8A9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura light
1110110604051		 Sai lock house, sunam mob -9872209464 Tablet charging is not working Tab service done at service center and now working fine . RESOLVED 2023-05-05 17:42:36    
233 6454F1C12FBFF SHAURYA PRATAP SINGH LS01355 sai lock house LOCK SMITH sai mkt,patiala-147001 TECHNICAL futura light
1110110604051		 tablet is not charging CLOSED 2023-05-05 17:38:33    
234 644BDD4F92FCD RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM Swift Plus
1110110483267		 Carriage movement is hard Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2023-04-28 20:20:55    
235 644A306CC58D5 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 Futura auto machine asking for subscription machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-04-27 13:51:00    
236 64491823BAC48 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura pro machine
1110111773046		 Machine showing error subscription required Need to buy subscription for futura Pro machine . Media_1
Media_2
Media_3 		RESOLVED 2023-04-26 17:55:07    
237 64476E8670C08 5FCA191841522 Chandan LOCK SMITH Dhanbad-826001 TECHNICAL Futura Auto
1110110963394		 Card not opening machine was updated , machine is now working fine. Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-04-25 11:39:10    
238 6444AFE02BAD2 ABISHAKE PS KC00412 MM KEY CENTRE KEY CUTTER 1/1 Verperi chennai -600007 TECHNICAL FUTURA AUTO
1110110998488		 New card is asking for subscription in Futura Auto. Media_1
Media_2 		CLOSED 2023-04-23 09:41:12    
239 643F964F3016E RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Flash 008
1110110351948		 Electromagnetic Switch not working properly. Mob : +918099188275 General troubleshooting done . Now KDU switch is working . Media_1 RESOLVED 2023-04-19 12:50:47    
240 643CF5AB287C7 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110712886		 Futura Auto Subscription customer No : +91 820 902 9916 machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-04-17 13:00:51    
241 643CE70247A48 SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL HARDWARE RELATED PROBLEM twister
1110110463597		 Name.manjeet Singh Serial no 1110110463597 SINGH COMPUTERIZED KEY MAKER GURGAON SECTOR 56 HUDA MARKET NEAR ME BSNL OFFICE PIN CODE 122001 MOBILE 9810074640 switch is not working SP60 Switch changed ,Now machine is working fine . RESOLVED 2023-04-17 11:58:18    
242 643ABA56B41D7 608272344B6B1 Vaid Deep LOCK SMITH Upleta-360490,Rajkot.-360490 TECHNICAL Futura Auto
1110110456681		 Need Of Personal Visit For Futura Auto Machine Start Up & Guidelines Vaishnav Enterprise Cont. +91 79721 93936 Dear Sir, as discussed with you over phone call your person will visit you in next month ,please follow on this same . RESOLVED 2023-04-15 20:23:10    
243 643A802088B5C ABISHAKE PS LS01839 Devi Stickers LOCK SMITH Trichy Main Road-621010 TECHNICAL Futura Auto
1110110351498		 Ultra key is not cutting properly and it's showing red light while cutting the key. Media_1
Media_2 		CLOSED 2023-04-15 16:14:48    
244 643648E929850 DEVDYUTI GUHA LS01837 Golden Auto Electric LOCK SMITH -800002 TECHNICAL Futura Auto
1110110330837		 Decoding problem in new machine Zero point calibration done .Now machine is working fine . Media_1 RESOLVED 2023-04-12 11:30:09    
245 643527CD931BD VIVEKANAND KUMAR KC00173 FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR KEY CUTTER HASAN MARKET, BADA GHOSIYANA, MANIKA ROAD, RAEBARELI - 229001-229001 TECHNICAL FUTURA AUTO
1110110183754		 REMARK - MACHINE IS NOT ABLE TO UPDATE VIA TAB machine was updated , machine is now working fine. Media_1 RESOLVED 2023-04-11 14:56:37    
246 64337DC862B27 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183235		 SANJU KEY MAKER Super. Bazar. Ptk. Near Vishakarma. Mandir S.no,,1110110183235 Mobile. No..8054324794 card is not opening machine was updated , machine is now working fine. RESOLVED 2023-04-10 08:38:56    
247 642EC50521F8E I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus mashin bahut hard chal rahi hai. Machine servicing done at minda silca . And dispatched to the customer end . Media_1
Media_2 		RESOLVED 2023-04-06 18:41:33    
248 642CFB875FC0F MADDELA SRIKANTH LS00605 Ma key maker LOCK SMITH opp mental hospital erragadda -50082 TECHNICAL futura auto
1110111359493		 futura auto machine update issue unable to update s.no. 1110111359493 machine was updated , machine is now working fine. Media_1 RESOLVED 2023-04-05 10:09:35    
249 642CF893CF2C3 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 Futura auto machine update issue showing error (machine blocked) s.no.1110110183266 machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-04-05 09:56:59    
250 642C1DEB2584E MADDELA SRIKANTH LS00604 jk keys LOCK SMITH near Hyderabad central panjagutta-500082 TECHNICAL Futura auto
1110111359417		 Futura auto machine asking for subscription 1110111359417 Please update the machine subscription done. Media_1
Media_2
Media_3 		RESOLVED 2023-04-04 18:24:03    
251 642BE58EAC0E6 MADDELA SRIKANTH LS00605 Ma key maker LOCK SMITH opp mental hospital erragadda -50082 TECHNICAL remote cable
remote cable 		cable not working Need to change the cable. Media_1 RESOLVED 2023-04-04 14:23:34    
252 642BC3C4BD95D ABISHAKE PS LS01448 Appu stickers LOCK SMITH Rayapuram-600013 TECHNICAL Futura Auto
1110110533375		 Wifi connection Issue Media_1 CLOSED 2023-04-04 11:59:24    
253 642683E80C417 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL SWIFT PLUS
1110111628872		 REMARK - CARRIAGE JAM ISSUE AND DAMAGES IN MOTOR ASSEMBLY Please get in contact for servicing as your person tried to call you but ,you are not reachable. RESOLVED 2023-03-31 12:25:36    
254 642569E821CF7 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Futura Auto
1110110164203		 Please provide the CFU file of below mentioned machine. As when customer updating his machine it showing an error and machine was blocked. Machine Serial No.:1110110164203 Media_1 CLOSED 2023-03-30 16:22:24    
255 64254C717CF88 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
cable kaam nahi kar rahi hai. Cable replaced . Media_1 RESOLVED 2023-03-30 14:16:41    
256 64216D62D8D81 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, FOC CUTTERS ARE NOT RECEIVED AT DEALER END FOR 3 MACHINE SUBSCRIPTION REGARDING INVOICE 22-23/1DM/038748 REQUEST YOU TO PLEASE DO NEEDFUL Material was supplied as i have shared the POD signed copy. RESOLVED 2023-03-27 15:48:10    
257 64216B4830FA4 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 SUBSCRIPTION DONE ON JAN 31 REGARDING INVOICE (22-23/1DM/038748) UNDER CUTTER FOC OFFER BUT CUTTER NOT RECEIVED WITH BILL AT DEALER END. REQUEST YOU TO PLEASE DO NEEDFUL. Material received at customer end as i had share the pod . RESOLVED 2023-03-27 15:39:12    
258 64216B43AA29F VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 SUBSCRIPTION DONE ON JAN 31 REGARDING INVOICE (22-23/1DM/038748) UNDER CUTTER FOC OFFER BUT CUTTER NOT RECEIVED WITH BILL AT DEALER END. REQUEST YOU TO PLEASE DO NEEDFUL. Material received at customer end as i had share the pod . RESOLVED 2023-03-27 15:39:07    
259 64216911DC5BD PAZHANIMUTHU B 62F7C4110596B MOHAMMED MEERASAHIB LOCK SMITH Chennai -600006 TECHNICAL Futura Auto
1110110971016		 New cards not Open, please do the Subcription. CLOSED 2023-03-27 15:29:45    
260 641C012D495A2 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
DEAR SIR, THERE IS 3 FUTURA PRO SUBSCRIPTION DONE 1.RK KEY MAKER 2.WASEEM KEY MAKER 3.OM KEY TRAIDER THESE SUBSCRIPTION ARE UNDER FOC CUTTER SCHEME AND CUTTERS ARE NOT RECEIVED TO DEALER WITH BILL ONLY BILL IS RECEIVED BY DEALER Material received at customer end as i had share the pod . RESOLVED 2023-03-23 13:05:09    
261 641C00A3EA06A VIVEKANAND KUMAR 5FAD1373755D3 amir LOCK SMITH Dehradun-248007 TECHNICAL SWIFT PLUS
1110110620310		 REMARK - CARRIAGE JAM PROBLEM Please fill the correct address and machine serial no. and then add the complaint . REJECTED 2023-03-23 13:02:51    
262 641BDEC176D91 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM duo base machine
1110110388258		 Motor issue in New duo base machine sn.no.1110110388258 Motor changed in machine and now machine is working fine. Media_1 RESOLVED 2023-03-23 10:38:17    
263 641B018E85307 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura
1028081030604		 Futura Subscription pending from 1 week Subscription of machine done. Media_1
Media_2 		RESOLVED 2023-03-22 18:54:30    
264 641B00708F642 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto Update Problem machine was updated , machine is now working fine. Media_1
Media_2 		RESOLVED 2023-03-22 18:49:44    
265 6418061E8F6F0 VIVEKANAND KUMAR 61112809D8507 RK KEY MAKER KEY CUTTER GREATER NOIDA-201301 TECHNICAL FUTURA PRO
1027701190605		 REMARK - UPDATE DONE BUT SN NUMBER NOT WORKING 2255 machine was updated , machine is now working fine. RESOLVED 2023-03-20 12:37:10    
266 64180535E5BDD VIVEKANAND KUMAR 61112809D8507 RK KEY MAKER KEY CUTTER GREATER NOIDA-201301 TECHNICAL FUTURA PRO
1028081030604		 REMARK - 2255 SN NOT WORKING machine was updated , machine is now working fine. RESOLVED 2023-03-20 12:33:17    
267 64108A99A38CA Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL test machine
123456		 testing Wrong Complaint/Test Case REJECTED 2023-03-14 20:24:17    
268 641089EB3AEAD Kuldeep Kumar TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL test
010		 test Wrong Complaint/Test Case REJECTED 2023-03-14 20:21:23    
269 641041C83EF03 MADDELA SRIKANTH H072 HINDUSTAN METERS & KEYS DEALER 14/2/155, 2ND LANE POTHURUVARI THOTA, GUNTUR, ANDHRA PRADESH, 522001-522001 TECHNICAL HARDWARE RELATED PROBLEM swift plus
01110110386582		 swift plus machine clamp right jaw movement issue sn..no.01110110386582 Mobile jaw send to customer and changed in machine . Media_1
Media_2
Media_3 		RESOLVED 2023-03-14 15:13:36    
270 640B48BAC702A I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM
mashin bahut hard chal rahi hai Machine servicing done at minda silca . Now machine is working fine . Media_1
Media_2 		RESOLVED 2023-03-10 20:41:54    
271 640AEB7A077BC PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Duo lite base
1110110856597		 Electromagnetic switch complaint Electromagnetic switch sent to the dealer end . Media_1 RESOLVED 2023-03-10 14:04:02    
272 640AD1E16B529 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM
Update enable aa raha hai is machine mein machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-03-10 12:14:49    
273 6409EF6EBA4F4 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL HARDWARE RELATED PROBLEM Duo Base
1110110351252		 Customer Mob : +91 93214 02191 , New Machine Motor not rotating After machine servicing motor changed and dispatched from company end. Media_1 RESOLVED 2023-03-09 20:08:38    
274 6409A7D6C2F74 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
swift plus mashin bahut hard chal rahi hai. Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-03-09 15:03:10    
275 640984E39F08A SUBRAMANIAN S 617D918E0413A vijay LOCK SMITH Warangal-506002 TECHNICAL Futura auto
1110110183334		 dear sir, Ponnu stickers Marthanadam (TN). IN FUTURA Auto having Tracer Issue. Media_1
Media_2 		CLOSED 2023-03-09 12:34:03    
276 64089F8E23CA0 PAZHANIMUTHU B M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 TECHNICAL Futura auto
1110110351474		 Today I installed one Futura Auto that Tab is not charging through the charging port of machine. Media_1 CLOSED 2023-03-08 20:15:34    
277 63F5BCA5EC09C 63F5BB663E519 Sahil kumar LOCK SMITH hanumangarh -335513 TECHNICAL futura auto
1110110182900		 my machine in technical problem plz slove machine was updated and calibration done , machine is now working fine. Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-02-22 12:26:37    
278 63F1DA7380F58 Avinash Ojha M141 MINERVA KEY WORKS LOCK SMITH GR. FLOOR. PLOT NO. 185, FIRDAUS BUILDING, DR. DADASAHEB BHADKAMKAR MARG, MINERVA CINEMA, GT ROAD, MUMBAI-400007-400007 TECHNICAL Swift Plus
1110110620327		 carrege not move Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-02-19 13:44:43    
279 63F1DA32582C0 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Swift plus
1110110620327		 Carrege not move Already complaint registered. Media_1 REJECTED 2023-02-19 13:43:38    
280 63EC56BD5425C ABISHAKE PS LS01431 Lingam car keys LOCK SMITH No.4, Basement shop, Egmore-600008 TECHNICAL Futura Auto
1110110899006		 In Futura Auto its asking for Subscription. machine was updated , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-02-15 09:21:25    
281 63EB78E258C2E 63AF00FE276F5 mohd adil LOCK SMITH churu-331001 TECHNICAL
mere pas futura auto h machine v cutting Chabi dicoding nhi kar rhi h machine was updated and calibration done , machine is now working fine. RESOLVED 2023-02-14 17:34:50    
282 63E0D7554D419 ABISHAKE PS KC00132 Chennai super keys KEY CUTTER 54/A, 100 feet Road, Sims hospital (opp), vadapalani-6000026 TECHNICAL Futura auto
1110110183389		 In Futura Auto its asking for Software Subscription. Media_1
Media_2 		CLOSED 2023-02-06 16:02:53    
283 63E09761B88B4 SUBRAMANIAN S Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL Futura auto
1110110183488		 dear sir, unable to open latest sn nos, error showing that Futura auto subscription required. machine no 1110110183488 Pl resolve Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-02-06 11:30:01    
284 63DF870CE65F0 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL Futura auto
1110110456773		 s.no.1110110456773 Futura auto machine cutter issue (cutter 02L broken while cutting honda amaze key one side cutting done while cutting second side cutter broken) Need to buy new cutter and the use in machine after calibration . Media_1
Media_2
Media_3 		RESOLVED 2023-02-05 16:08:04    
285 63DF5C2E70534 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL futura auto
1110110164432		 futura auto machine showing error (required software subscription Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-02-05 13:05:10    
286 63D6BAAC986D9 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL
ye meri complaint kab theek karoge ??? Calibration done , now machine is working fine . RESOLVED 2023-01-29 23:57:56    
287 63D3A0CD990BF PAZHANIMUTHU B 5FAD0CA77B191 K G George LOCK SMITH Kottayam-686102 TECHNICAL FUTURA LIGHT
1110111525294		 Wifi connect but Shown Application Loading. app is not Open machine was updated and calibration done , machine is now working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-01-27 15:30:45    
288 63D25E08E9251 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183563		 Baldev singh, Manhor lock house, hoshiarpur punjab, mob-9888274028 machine problem - Machine blocked Machine was updated and now working fine . RESOLVED 2023-01-26 16:33:36    
289 63CF9CC76C30C Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Swift plus
1110110189206		 Carriage movement problem When we talked with customer he was not ready to pay the service charge . If you want to service please reopen this complaints . Media_1 RESOLVED 2023-01-24 14:24:31    
290 63CC27D7ED844 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Swift Plus
1110110513315		 Carriage got hard to move When we talked with customer he was not ready to pay the service charge . If you want to service please reopen this complaints . Media_1
Media_2 		RESOLVED 2023-01-21 23:28:47    
291 63CA5FF1CF9F1 63CA5EB803136 Mohammad zakir LOCK SMITH jaipur-302003 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110171041		 mere futura 1mahine se band hai aap ki jo Rajasthan dekhte hai Avinash ojha un si baat Hui kuch din tak call pic kiya fir call pic karna band kar deya fir call pic kiya or bola ki jis ko call karna hai kar lo aap ki futura chalu nahi hogi yai ward thy un ke Machine was updated and now working fine . RESOLVED 2023-01-20 15:03:37    
292 63CA4099C1E8E D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:53    
293 63CA40986B285 D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:52    
294 63CA40988D821 D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:52    
295 63CA40983436B D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL futura auto
01110110463221		 the machine is not getting registered as it shows serial no not found Machine was registered and update done . Media_1
Media_2 		RESOLVED 2023-01-20 12:49:51    
296 63C4F96729BB5 LS00497 Rouble motors LOCK SMITH 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031-110031 TECHNICAL futura auto
1110110024712		 my machine is blocked and i m unable to update plz help me to update unable to download software directly cfu. file sent please update your machine. RESOLVED 2023-01-16 12:44:47    
297 63BE48FC0BACF 5FAD6371A3BB1 salman khan LOCK SMITH jbp -400201 TECHNICAL
macheen chalte chalte ruk jaarhi hai uska cover lgane me problem ho rhi hai 1 hafte se bahut pareshaan hai Limit switch adjusted and machine is working fine . RESOLVED 2023-01-11 10:58:28    
298 63BCF82E12A4F 62F7677A361E9 md salman LOCK SMITH Jhunjhunu-333001 TECHNICAL
update does not work Machine was updated and now working fine . Media_1 RESOLVED 2023-01-10 11:01:26    
299 63B9743EB79D6 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL TWISTER 2 SEA
1110110636397		 There is key cutting problem, every time ultra cutting gose wrong cut, it may be machine alignment problem. please solve this problem Calibration done , now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2023-01-07 19:01:42    
300 63B9590C08540 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110171041		 Futura app is not open Machine was updated and now working fine . Media_1 RESOLVED 2023-01-07 17:05:40    
301 63B4225C440E6 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
110110164395		 Show Update enable Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2023-01-03 18:11:00    
302 63AEAB26C982B SHAURYA PRATAP SINGH LS01502 R.k Automotive LOCK SMITH VPO karer,barsar-174311 TECHNICAL futura auto
1110110463207		 RK automotive hamirpur, Alto key cutting is wrong please rectify my prblm ASAP calibration done , now machine key cutting perfectly. Media_1 RESOLVED 2022-12-30 14:41:02    
303 63A6E652653DA Avinash Ojha M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL Futura Auto
1110110183327		 Subscription enable Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2022-12-24 17:15:22    
304 63A565B24B4C6 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110963229		 Machine show block Machine was updated and now working fine . Media_1
Media_2 		RESOLVED 2022-12-23 13:54:18    
305 63A3F6B0DEAB9 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110726111		 jasvinder singh, sri ganganagar, cutter motor is not moving in futura auto. motor changed . now machine is working fine. Media_1 RESOLVED 2022-12-22 11:48:24    
306 63A2FC6095DF6 PAZHANIMUTHU B 6321CE83971E8 Key Point LOCK SMITH kanchipuram-631502 TECHNICAL Swift plus
1110110561583		 Carriage Moment Issues Machine servicing done at minda silca . Now machine is working fine . Media_1 RESOLVED 2022-12-21 18:00:24    
307 63A288DE9064F VIVEKANAND KUMAR K082 KEY SOLUTIONS DEALER SHOP NO. 6, GROUND FLOOR, SUMIT COMPLEX, SECTOR -66, NOIDA, 201301, U.P. -201301 TECHNICAL SWIFT PLUS
1110110483342		 REMARK - CARRIAGE NOT WORKING PROPERLY NAME - SANDEEP CAR ACCESSORIES MOBILE - +91 98711 19652 calibartion done now machine is working fine . Media_1
Media_2 		RESOLVED 2022-12-21 09:47:34    
308 639B14E280BF0 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110712886		 Machine's carriage not moving Machine servicing done . Media_1
Media_2 		RESOLVED 2022-12-15 18:06:50    
309 63984E568E900 5FAD27890A537 prithvi LOCK SMITH Jodhpur-342003 TECHNICAL Futura Auto
1110110183532		 machine updates are not opening Machine was updated and now working fine . Media_1 RESOLVED 2022-12-13 15:35:10    
310 63909BFAC15AD VIVEKANAND KUMAR 63105712E89F7 satbeer Singh ahuja LOCK SMITH GWALIOR -474001 TECHNICAL
CALEBRATION KEYS ARE NOT RECEIVED IN THE BOX CLOSED 2022-12-07 19:28:18    
311 638CA92DAAE9C RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL Futura Auto
1110110592037		 Futura Auto not getting update to latest version S.K Lock : +91 78798 22115 Machine was update and now working fine . Media_1 RESOLVED 2022-12-04 19:35:33    
312 637DF7E9AF33B A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
sn 2221. tata punch key is not cutting properly in furuta auto please check and update Update of Tata Nexon came in program version 3.42.0. Now this card is working perfectly . Media_1 RESOLVED 2022-11-23 16:07:29    
313 637CD31780AE2 62220BFB8C9FD dilip tanwani LOCK SMITH chittorgarh-312001 TECHNICAL futura light
1110111525577		 Tata Nexon key cutting issue please solve Update came , now key cutting of Tata nexon happening perfectly Media_1
Media_2
Media_3 		RESOLVED 2022-11-22 19:18:07    
314 637898DBB90CB SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL silca twister
11101110604464		 Dear sir, start button problem in twister machine it is free please rectify my problem. thank you Name - puneet add- chandigarh . Mob-8837766838 push button switched changed and now machine is working fine. RESOLVED 2022-11-19 14:20:35    
315 637841A36BE40 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL TVS XL NEW
T7291		 During cutting the key blade was teared Problem resolved . In new key you will not find any problem . Media_1 RESOLVED 2022-11-19 08:08:27    
316 63765994032D8 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SWIFT PLUS
1110110727330		 REMARK - MACHINE Isn't ABLE TO START General Trouble shooting done , now machine is working fine . Media_1
Media_2 		RESOLVED 2022-11-17 21:26:04    
317 6371F99BA4F99 RISHANT BHATIA LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 TECHNICAL HARDWARE RELATED PROBLEM Twister
1110110620624		 KDU Switch not working Properly Troubleshooting done now machine is working fine . Media_1 RESOLVED 2022-11-14 13:47:31    
318 636F527F4B51B PAZHANIMUTHU B LS01447 Tejes Communication LOCK SMITH kalpetta-673121 TECHNICAL Futura auto
1110111359479		 New updates not Open Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-11-12 13:29:59    
319 636DCABF0ED0D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Swift Plus
11100110833109		 Carriage is free & Loud noise coming while operating the machine Machine servicing done .now machine is working fine. RESOLVED 2022-11-11 09:38:31    
320 636CAB4A2771A RISHANT BHATIA LS01176 Quality Lock centre LOCK SMITH -713102 TECHNICAL HARDWARE RELATED PROBLEM Swift Plus
1110110496175		 After starting the machine Fuse is going off Filter Plug changed . RESOLVED 2022-11-10 13:12:02    
321 636A5C3D78E85 60579F4C66D52 Tousif Dange LOCK SMITH Phaltan-415523 TECHNICAL
my silca futura machine are not working properly. when we cut the pulsar (minda key) 220 key then machine broke the cutter tvs Jupiter, suzuki wagonr/ alto not cute properly . machine's Lenovo tab speed slow and gleech Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-11-08 19:10:13    
322 6363891FA1999 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110164302		 Futura auto shows sw error. Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-11-03 14:55:51    
323 6360F54BB2A80 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL
D734963ZB D734963ZZCB D734963ZB D734963ZB 4 pcs flat cutter of duo supplied recently have complaints which was informed immediately to deepak. as per his advice we here by sending to company As discussed use only carbide cutter . RESOLVED 2022-11-01 16:00:35    
324 635BBC2C17246 RISHANT BHATIA S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL Futura Auto
01110110489634		 Customer is asking for Futura Auto Installation & Training through personal visit Machine installation and training done at customer shop. Media_1 RESOLVED 2022-10-28 16:55:32    
325 635BA24F4BEB9 S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
Ordered D934597ZR for Duo Machine ,but received the part which is not fitted in the machine.The size is quite bigger than the required one . As discussed use duo plus bit key clamp instead of duo base . Media_1
Media_2 		RESOLVED 2022-10-28 15:05:11    
326 63522026B3B4B SHAURYA PRATAP SINGH A242 AJAY SINGH KEY MAKER LOCK SMITH BOOTH NO 95, JANTA MARKET, SECTOR 27 D, CHANDIGARH, 160026, PUNJAB-160026 TECHNICAL futura auto
1110110482123		 both tracer broken while decoding the key As i discussed please buy tracer from dealer end and call us for the calibration . Media_1
Media_2 		RESOLVED 2022-10-21 09:59:26    
327 634FDA03416DB VIVEKANAND KUMAR 628E0728EC752 amit LOCK SMITH chhatarpur -471001 TECHNICAL HARDWARE RELATED PROBLEM FLASH 008
1110110895299		 DEAR SIR, THERE IS SOME CHARGING ISSUE WITH THIS MACHINE IS ALREADY STOPPING WHEN CUTTING THE KEY Battery changed , now machine is working fine . Media_1 RESOLVED 2022-10-19 16:35:39    
328 63495C3C3A750 5FACEB569775D NewGen CarCare LOCK SMITH Deoria-274001 TECHNICAL
1- Hi, minda silca team I have futura auto which hava comming noise while cutting key. 2-while cutting key yellow light glowing. 3- some time while cutting key automatically getting error and did not complete cutting Machine was updated and now machine is working fine . RESOLVED 2022-10-14 18:25:24    
329 6347F38C1757D Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110917632		 Optical sencer error No response i am getting from your side for resolving this complaint . If you need further support please raise another complaint . RESOLVED 2022-10-13 16:46:28    
330 63452624D608B VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL swift plus
1110111360000		 REMARK - MACHINE IS NOT ABLE TO CUT Keys PROPERLY Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-10-11 13:45:32    
331 634402FB173A4 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL DUO LITE
1110110856634		 Clamp not Hold the key perfectly General trouble shooting done and problem resolved . Now machine is working fine . Media_1 RESOLVED 2022-10-10 17:03:15    
332 634402AEB1A02 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Flash Mobile
1110110931157		 Power came but motor not rotate Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-10-10 17:01:58    
333 6343ECA5ABC56 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110726012		 Dear sir, my machine is showing red light ,this is new machine please replace the machine . thank you Machine servicing done . Media_1 RESOLVED 2022-10-10 15:27:57    
334 633EB9C27151C Avinash Ojha A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL Futura Auto
1110110533382		 Not register show Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-10-06 16:49:30    
335 633831EAD7C2F 632573C639FBA Hatim Hunaid LOCK SMITH Jaora-457226 TECHNICAL Silca Futura Auto
01110110560043		 while decoding using the copy vehicle key feature.. it should show the bitting details.. instead it direct us to the cut the key without showing bitting details.. pls update TVS sports n victor data to cut keys in lost case Dear Sir, please cut in ntroq and code series will update later . RESOLVED 2022-10-01 17:56:18    
336 633814FA81808 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM DUO BASE
1110110603146		 Dear sir, there is KCM duo base power plug is not working. kcm is under warranty request you to please arrange. Filter plug changed now machine is working fine. Media_1 RESOLVED 2022-10-01 15:52:50    
337 63380610D7457 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL TWISTER
1110110181910		 Dear sir there is a KCM came in comapany for repairing purpose with power cord and tracer. but customer didn't receive the same with machine. request you to please do needful. we will provide the power cable . RESOLVED 2022-10-01 14:49:12    
338 6336C84039CD4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL
We had sold one 03R FORD ATTATCHMENT for THEJUS COMMUNICATION, KALPETTA. The keys cut using this clamp were not correct and according to the complaint Pazhanimuthu personally visited the shop and inform usnthe clamp is not correct & hence to return to the company. As per his advice we are returning the clamp to the company 03R Clamp serviced at H.O and send back to the customer . Media_1
Media_2 		RESOLVED 2022-09-30 16:13:12    
339 6336C080454FA PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Ford Clamp
ford		 Keys not fixing perfectly. 03R Clamp serviced at H.O and send back to the customer . RESOLVED 2022-09-30 15:40:08    
340 63368B998AD4B I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM
futura auto me adepter ki kharab ho gaya hai. adapter provide kiya jay Limit switch position adjust and tablet reset done , Now machine is working fine . RESOLVED 2022-09-30 11:54:25    
341 6332CBE7891A2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110939269		 Flash mobile machine power on/of switch not working after replacing new switch two times sn.no.1110110939269 Machine servicing done at H.O .now machine is working fine. Media_1 RESOLVED 2022-09-27 15:39:43    
342 632BFA4FE6E53 SHAURYA PRATAP SINGH LS00693 karan keys LOCK SMITH KARAN KEYS Shop no.42 D A V school market Govindpuri road Opp. R K Gupta hospital Near MADHU CHOWK Yamunanagar 135001 Mob no. +91 98969 50811-135001 TECHNICAL futura light
1110111525386		 not updating by new app also please provide cfu file for updaate We are trying to reach you but no response getting , Please let us know how we can help . Media_1 RESOLVED 2022-09-22 11:31:51    
343 632454BFDB1D0 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110111359622		 MACHINE IS NOT TAKING UPDATE VIA TAB NOTE - CFU FILE REQUIRED FOR UPDATE Machine was updated and now machine is working fine . RESOLVED 2022-09-16 16:19:35    
344 632448190BE0E VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110111359622		 NAME - AV KEY SOLUTION,VKEEL MOBILE - 9350415356 REMARK - MACHINE NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-09-16 15:25:37    
345 6320856A81539 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110514510		 Adaptor issue Futura auto machine getting off due to adaptor issue Power adaptor changed and now machine working fine . Media_1
Media_2 		RESOLVED 2022-09-13 18:58:10    
346 631AFB8B64BCE LS01175 Raju lock Smith LOCK SMITH Kalighat -700026 TECHNICAL GENERAL TROUBLESHOOTING Swift Plus
11034589		 Need video for Carriage cleaning video updated on YouTube please check . Media_1 RESOLVED 2022-09-09 14:08:35    
347 6319CEEDABE6E 6319C0A7973A8 Ashok Gahlot LOCK SMITH pokhran-345021 TECHNICAL
provide video of machine registration in hindi audio Please visit your youtube channel for the video. RESOLVED 2022-09-08 16:45:57    
348 63118C7D912D1 PAZHANIMUTHU B 5FACFA0A2773E Kaja moideen KEY CUTTER trichy-620001 TECHNICAL FUTURA AUTO
1110110533313		 This is new machine. During the key cutting machine Automatically stop Machine servicing done and dispatched to the customer . Media_1
Media_2 		RESOLVED 2022-09-02 10:24:21    
349 630F3BABCCD0F Avinash Ojha Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 TECHNICAL HARDWARE RELATED PROBLEM Flash mobile
1110110620266		 Machine is not start Rocker switch changed. Now machine is working fine and dispatched to the customer . Media_1
Media_2 		RESOLVED 2022-08-31 16:14:59    
350 630B1EFA06DA8 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL GENERAL TROUBLESHOOTING T7431
Quality Issue		 Dear sir, We have facing quality problem in T7431- Tyre shape key of Honda Grazia. Key not inserted perfectly in the lock due to this key not working. moulding part of key stick in the lock afer cutting some part of moulding, Key working properly. please resolve this issue. We have available 280 pcs. in stock Thank you Paramvir Negi Please check this complaint. PROCESSING 2022-08-28 13:23:30    
351 6309A01334886 VIVEKANAND KUMAR C063 CHETAN VERMA DEALER C-31, SHOP NO.05, MECHANIC NAGAR, BHAMORI, OPP. JABALPUR MOTOR,�INDORE (M.P) 452010-452010 TECHNICAL HARDWARE RELATED PROBLEM TWISTER
1110110181910		 REMARK - MOTOR IS NOT WORKING Motor was changed and machine serviced , now machine is working fine . Media_1 RESOLVED 2022-08-27 10:09:47    
352 63099DEC7B1BB VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL TWISTER
1110110181910		 REMARK - MOTOR IS NOT WORKING Complain already enrolled . Media_1
Media_2 		REJECTED 2022-08-27 10:00:36    
353 63099D5113835 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL twister
1110110181910		 REMARK - MOTOR IS NOT WORKING This complain already enrolled . Media_1
Media_2 		REJECTED 2022-08-27 09:58:01    
354 6308B06F07EDF Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110164319		 Need to subscription Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-08-26 17:07:19    
355 63076A5EAC401 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL
silca remote is not proper work in Torq. please check and update soon.. Now remote is working fine . RESOLVED 2022-08-25 17:56:06    
356 6305CDEBAAE3A 6305CD55AD194 Sonu Pahwa LOCK SMITH patiala-147001 TECHNICAL Futura
1906541140509		 Dear sir, please provide me a vedio of update machine I am facing problem for updating the machine. Thank you video updated on YouTube please check . RESOLVED 2022-08-24 12:36:19    
357 6304EC11EF338 VIVEKANAND KUMAR 626529E4C8CB4 VISHNU LOCK SMITH AGRA-283126 TECHNICAL SWIFT PLUS
1110110713296		 REMARK - CARRIAGE IS NOT WORKING PROPERLY Carriage movement issue resolved . Now machine is working fine . RESOLVED 2022-08-23 20:32:41    
358 630313518AAC7 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359523		 Name- umrao singh. address- Mahendra garh ,harayana. machine prblm- card not showing for few sn no. my program version is 3.37 mob-8053586580 Machine was updated and now machine is working fine . RESOLVED 2022-08-22 10:55:37    
359 6301E5E9B51A6 6301E37A8A940 Dilpreet singh LOCK SMITH saharanpur -247001 TECHNICAL futura auto
1110110629184		 this is the new machine and it's create trouble to cut first laser cutting key i.e Scorpio new cutter provided to the customer . Media_1 RESOLVED 2022-08-21 13:29:37    
360 62FB2F66075C3 62FB2D12B3E2B banti singh LOCK SMITH gurgaon-122001 TECHNICAL
meri silca auto(s n. 1110110024828)machin me tvs 220 key cutting nahi ho rahi hai or mahindra bolero key cutting nahi ho rahi hai Dear Sir, we are trying to reach you but your phone is not reachable , So i am resolving this complaint , in future if you need help then please reopen this complaint. Media_1 CLOSED 2022-08-16 11:17:18    
361 62F7697B51F7F 62F7677A361E9 md salman LOCK SMITH Jhunjhunu-333001 TECHNICAL futura auto
1110110182115		 update problem new update not working Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-08-13 14:36:03    
362 62F364A1BC27A A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Dear Minda silca team Apne jo futura mein new update diya hai jisme tvs Apache k bhi update hai jiska sn no hai 2255 wo bilkul bhi shi ni hai or ye complent maine phele bhi 3 se 4 bar ki hai lekin abhi tak is problem k koi solution ni mila hai ese to to chabi bnate hai or wo roz khrab hoti hai or esa humara nukshan hota hai or maine khud ne kam se kam tvs Apache ki 15key khrab kr de hogi aaj bhi banayi wo bhi ni lgi jiska key number hai 16249 Apache update came , now key is cutting perfectly . Media_1
Media_2 		RESOLVED 2022-08-10 13:26:17    
363 62EB8982B75B3 MADDELA SRIKANTH R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM futura auto
1110110726128		 Machine getting back to off position when cutting the key Power adaptor sent.
Media_3 		RESOLVED 2022-08-04 14:25:30    
364 62E958BDD90CF 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura Auto
1110110604327		 Futura Auto machine is not getting update, showing error while updating. kindly slove my issue immediately. Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-08-02 22:32:53    
365 62E7AACBBF0F3 KC00125 singh KEY MAKER KEY CUTTER barola bus stand-231222 TECHNICAL
my silca twister Il machine heldel problem Ball bearing given to the customer , need to replace it . RESOLVED 2022-08-01 15:58:27    
366 62E25B7FAC829 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 TECHNICAL FUTURA
1110110024859		 REMARK - MACHINE BLOCKED Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-07-28 15:18:47    
367 62E251A5A033E VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110917762		 MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-07-28 14:36:45    
368 62DCB5BECF514 62A1E8473A468 Periasamy LOCK SMITH Gobichettipalayam-638452 TECHNICAL
Machine updated but not working supro key code Machine was updated and now in machine cards are opening. Media_1 RESOLVED 2022-07-24 08:30:14    
369 62D904AFDACD8 PAZHANIMUTHU B LS00612 Khameel Car Keys LOCK SMITH 191,MTH ROAD,-600050 TECHNICAL Keys
T7017		 Head came out from the Blade. Problem resolved in this key ,if you want please sale return this material and purchase the new key . Media_1 RESOLVED 2022-07-21 13:17:59    
370 62D5074533C72 VIKAL RANAWARE 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura auto
1110110604327		 Futura Auto Machine is not getting update, it's showing error while updating. kindly solve my issue immediately. Machine was updated and now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2022-07-18 12:39:57    
371 62D149EB2B8C1 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 TECHNICAL FUTURA AUTO
1110110592068		 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-15 16:35:15    
372 62D00CAC44A4F 62A3611FE84A5 bahadursoni LOCK SMITH jodhpur -342007 TECHNICAL
sir, my futura auto tvs aapachi not updated please help Dear Sir, We are working on your complaints . Request you to please wait until we verify the problem as we are not getting any complaint regarding this update from other region . we will get back to you very soon . Media_1
Media_2 		PROCESSING 2022-07-14 18:01:40    
373 62CFB2BAB7443 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura pro
102198180703		 e key shop, goa, machine not showing cards Tab is billed from the company , For any other help please get touch with Your service engineer . Media_1
Media_2 		RESOLVED 2022-07-14 11:37:54    
374 62CD5B8FC2108 VIVEKANAND KUMAR 5FAD385F502E9 hakeem LOCK SMITH Azamgarh -276140 TECHNICAL FUTURA AUTO
1110111359783		 REMARK - COPY BY ORIGINAL OPTION IS NOT DISPLAYING IN SILCA FUTURA APP MACHINE IS UPDATED 3.37.0 Machine features training given to the customer Media_1 RESOLVED 2022-07-12 17:01:27    
375 62CD1BF4F0044 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110514558		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-12 12:30:04    
376 62CBF73C3C341 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL FUTURA AUTO
1110110592037		 New Machine unable to connect Machine was updated and now machine is working fine . RESOLVED 2022-07-11 15:41:08    
377 62CBA33C75C5F PAZHANIMUTHU B 5FACF1F49973F A. Shanksr LOCK SMITH Chennai -600092 TECHNICAL Futura Auto
1110110592075		 New machine not take direct updates. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-11 09:42:44    
378 62C68F093FA88 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Futura Auto
1110111359721		 Machine is blocked and not taking Update Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-07 13:15:13    
379 62C58DA5357E7 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura pro
1906541180505		 In new update Tvs apachi not working software update came and now key is cutting perfectly . Media_1
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Media_4 		RESOLVED 2022-07-06 18:57:01    
380 62C55A8C6F41B Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110629108		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-06 15:19:00    
381 62C510712E61E PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL HARDWARE RELATED PROBLEM Duo base
1110110850861		 I purchased this machine 6 month before but now switch is not working SP60 switched send to the customer. Please change . Media_1 RESOLVED 2022-07-06 10:02:49    
382 62C298141B677 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110620235		 Futura not taking update. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-07-04 13:04:44    
383 62BEC6602CF4E Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110592914		 Machine show unable to connect to futura. Media_1
Media_2
Media_3 		CLOSED 2022-07-01 15:33:12    
384 62BAD6F8F047F SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110810124		 A To Z key maker. virat mandir, shadhol. mob-8516066196 machine prblm- machine not contact to futura after downloading updates and showing download entrupted Machine was updated and now machine is working fine . RESOLVED 2022-06-28 15:54:56    
385 62BAD3E7AD782 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110604297		 Jk key maker. mob-7000581855 machine problem- updation prblm showing download enterrupted and showing unaable to contact futura machine Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-06-28 15:41:51    
386 62B959F335A35 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SWIFT PLUS
1110110834472		 NAME - AZAD MOBILE - +919953671758 REMARK - CARRIAGE NOT WORKING PROPERLY CALEBRATION ISSUE customer was not responding. RESOLVED 2022-06-27 12:49:15    
387 62B6D85506642 MADDELA SRIKANTH H072 HINDUSTAN METERS & KEYS DEALER 14/2/155, 2ND LANE POTHURUVARI THOTA, GUNTUR, ANDHRA PRADESH, 522001-522001 TECHNICAL futura auto
1110110620228		 unable to update the machine showing error unable to contact futura CLOSED 2022-06-25 15:11:41    
388 62B57D46AA55E M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
minda chavi cutting Nahi ho raha hai bachi mai hi spot ho raha machine Calibration of machine done , now machine is working fine. Media_1 RESOLVED 2022-06-24 14:30:54    
389 62B574D39468C 62B56940EFD8C md wassem LOCK SMITH jabalpur-482002 TECHNICAL FuTura
1906721070503		 machin me jupeter kating aage piche karti hai or aawaz bhut jada aati hai Training given on machine how to cut the Jupiter key . Media_1
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Media_4 		RESOLVED 2022-06-24 13:54:51    
390 62B2CA982751D C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 TECHNICAL HARDWARE RELATED PROBLEM swift plus
01110110563846		 swift plus delivered yesterday & today after unboxing we noticed that machine height adjustment lever stuck/Jam , so request you to check the problem in machine & resolve the problem as soon as possible Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-06-22 13:24:00    
391 62B1C188410FA Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL futura Auto
1110110604204		 show unable to connect machine. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-21 18:33:04    
392 62AD775771492 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110712946		 Machine connected but show unable to connect. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-18 12:27:27    
393 62AAD75E42A42 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110592990		 Machine connected but show unable to connect futura Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-16 12:40:22    
394 62A817BDE6352 RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL HARDWARE RELATED PROBLEM Flash 008
01110110500599		 New Machine mein Current aa raha hai Machine servicing done .now machine is working fine. RESOLVED 2022-06-14 10:38:13    
395 62A74C0A54D70 62A74B41EED05 ibrahim khaleel LOCK SMITH bhatkal-581320 TECHNICAL
my futura machine is not updateing plz contact me Machine was updated and now machine is working fine . RESOLVED 2022-06-13 20:09:06    
396 62A6DAD407BC5 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura auto
1110110592020		 New machine not taking update Media_1 CLOSED 2022-06-13 12:06:04    
397 62A309EBEEEA5 Avinash Ojha J048 JUSTAUTO SOLUTIONS LLP INSTITUTIONAL A - 105, GANESH MERDIAN, OPP. KARGIL PETROL PUMP, S.G. HIGHWAY, AHMEDABAD, GUJARAT - 380060-380060 TECHNICAL Futura Auto
1110110592051		 Show error Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-06-10 14:37:55    
398 62A1E9AF279CD 62A1E8473A468 Periasamy LOCK SMITH Gobichettipalayam-638452 TECHNICAL Futira Auto
1110110182252		 Machine not updated Media_1
Media_2
Media_3 		CLOSED 2022-06-09 18:08:07    
399 62A1E8C263AA4 62A1E8473A468 Periasamy LOCK SMITH Gobichettipalayam-638452 TECHNICAL
Machine not updated CLOSED 2022-06-09 18:04:10    
400 62A1E3AE61161 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura auto
1110110182252		 New updates not working please Enable Media_1
Media_2 		CLOSED 2022-06-09 17:42:30    
401 62A1C5BC58DCA VIVEKANAND KUMAR KC00234 jubair auto electrical KEY CUTTER NAZIRPURA BAHRAICH - 271801-271801 TECHNICAL FUTURA AUTO
1110110183419		 REMARK - MACHINE IS NOT ABLE TO CUT KEYS PROPERLY Carbon brushed change ,now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2022-06-09 15:34:44    
402 62A1A041DB72C PAZHANIMUTHU B 5FB25EB228907 Rajivgandhi KEY CUTTER India Tamilnadu -626106 TECHNICAL Futura Auto
1110110182276		 New update not open then asking Enable. please enable new updates. Media_1
Media_2 		CLOSED 2022-06-09 12:54:49    
403 62A1A04034D49 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister II
01110110181309		 Machine Over Cutting Blades & Carriage Movement not proper Contact No : +91 70657 72234 Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-06-09 12:54:48    
404 62A019B961DEA SHAURYA PRATAP SINGH KC00197 JIMMY LOCK & KEY HOUSE KEY CUTTER SHOP NO.3 VED MANDIR MARKET,DARESI GROUND,LUDHIANA -141008 TECHNICAL futura light
1110111525362.		 update is not taking, showing download interrupted Machine was updated and now machine is working fine . RESOLVED 2022-06-08 09:08:33    
405 629F411F1E23E 605B3323B9D60 Mohd Altafuddin LOCK SMITH bidar-585403 TECHNICAL fuchra auto
1110110899167		 sir please unlock my Machine it's a problem to update in machine so please unlock or clear my fault this updated system sir ..... Machine was updated and now machine is working fine . Media_1
Media_2
Media_3 		RESOLVED 2022-06-07 17:44:23    
406 62984732C4777 Pawan Sharma TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL GENERAL TROUBLESHOOTING test
test123456		 test Test Case REJECTED 2022-06-02 10:44:26    
407 6291D65AC7AEA SHAURYA PRATAP SINGH LS00606 Arora lock smiths LOCK SMITH copper road, crystal chowk, amritsar-143001 TECHNICAL Duo base
1110110713623		 Arora lock Smith address- crystal chowk, amritsar. machine problem- key slip in domestice clamp cutter side How to cut thick steam bit key video had been provided . please follow the same process. RESOLVED 2022-05-28 13:29:22    
408 629088D181378 6290880267E6C mandeep LOCK SMITH ludhiana-141002 TECHNICAL swift plus
1110111655656		 carriage movement problem Machine servicing done .and dispatched from the company. RESOLVED 2022-05-27 13:46:17    
409 628E07AA6C2EC 628E0728EC752 amit LOCK SMITH chhatarpur -471001 TECHNICAL
machine update problum Futura lite Machine was updated and now machine is working fine . RESOLVED 2022-05-25 16:10:42    
410 6288855FE117D 62877F8F2EA8A Soeb sab LOCK SMITH Burhanpur-450331 TECHNICAL Filash Mobail
1110110931140		 Motar problam Motherboard is not working in this machine ,please rectify this problem . PROCESSING 2022-05-21 11:53:27    
411 62833B6CC4108 625A642B5CAD8 Arbaz Ali LOCK SMITH Kolkata-700017 TECHNICAL
updated problem Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-05-17 11:36:36    
412 62751F25CE42A 622DD50133C07 hukum LOCK SMITH indore -452001 TECHNICAL
bulb shot ho gaya hai As discussed need to change the bulb of the machine . Media_1
Media_2 		RESOLVED 2022-05-06 18:44:13    
413 626F599C1018B 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL
Futura Update nahi ho raha hai bhai Machine was updated through cfu. file and now machine is working fine . Media_1 RESOLVED 2022-05-02 09:40:04    
414 6269049F908BE 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL GENERAL TROUBLESHOOTING
Futura Update ho nahi raha hai Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-27 14:23:51    
415 6268F957C7107 6268D0ACE698A sunil LOCK SMITH balotra -344022 TECHNICAL Futura Auto
1110110024842		 futura latest update 3.35.1 not worki ng on my futura Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-27 13:35:43    
416 6268F858C7CEC 6268D0ACE698A sunil LOCK SMITH balotra -344022 TECHNICAL
futura latest update not working Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-27 13:31:28    
417 6267BB74B9F06 Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110514589		 Cutter spindal is not moving Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-04-26 14:59:24    
418 62677E516D0EB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110514510		 unable to compete the update showing error connecting to machine but not connecting. Futura auto. s. no. 1110110514510 Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-26 10:38:33    
419 62677CC474E4B 5FADEAB28AD22 Narender Jangid LOCK SMITH Hanumangarh-335524 TECHNICAL
I have just updated my machine future auto, so it is not working properly. The key of Mahindra Bolero is not being made sir Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-26 10:31:56    
420 626687F513860 VIVEKANAND KUMAR KC00213 Salman tale REPAIRING CENTER KEY CUTTER near arbi MADRSA SAHARANPUR - 247001-247001 TECHNICAL FUTURA AUTO
1110110183297		 REMARK - NEW CARDS ARE NOT OPENING AFTER UPDATE Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-25 17:07:25    
421 626684E90ECCF VIVEKANAND KUMAR KC00163 dinesh auto electrician KEY CUTTER -224001 TECHNICAL FUTURA AUTO
1110110183242		 REMARK - NEW UPDATE CODES ARE NOT OPENING AFTER MACHINE UPDATE Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-25 16:54:25    
422 626655C4B0405 605B3323B9D60 Mohd Altafuddin LOCK SMITH bidar-585403 TECHNICAL futura auto
1110110899167		 please unlock my machine Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-25 13:33:16    
423 62625199BFA06 VIKAL RANAWARE 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 TECHNICAL Futura auto
1110110604327		 New Machine installation Machine is not getting update from Tab To Machine. it's showing unable to connect Futura machine. kindly send the CFU file to update machine and installation of machine. Machine was updated and now machine is working fine ,Installation done .. Media_1
Media_2
Media_3 		RESOLVED 2022-04-22 12:26:25    
424 62623DF289D14 VIVEKANAND KUMAR KC00520 SAMEER COMPUTERIZED KEY EXT KEY CUTTER Add_A-3,1102 srishti road beside charms-58 -high street Raj nagar extn.-201304 TECHNICAL HARDWARE RELATED PROBLEM TWISTER //
1110110766582		 REMARK - MOTOR SWITCH IS NOT WORKING PROPERLY SP60 switched was working after troubleshooting. Now machine is working fine. Media_1 RESOLVED 2022-04-22 11:02:34    
425 6262388A16616 VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
Complaint regarding presetting of remotes/updates availability Dear sir, Scorpio new model - 10 to till vehicles are not being preset in apk ID - 46 AND 47 Toyota vehicle options not available for presetting 1.ETIOS - ID67 2. FORTUNER - G CHIP 3. INOVA ID 67 Your feedback has been taken , will try to bring the update that you mentioned . RESOLVED 2022-04-22 10:39:30    
426 62611166CEE4D MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL Futura auto
1110110963431		 futura auto Unable to download the update showing error serching for machine but unable to connect s.n.1110110963431 Machine was updated and now machine is working fine . Media_1
Media_3 		RESOLVED 2022-04-21 13:40:14    
427 625FF840435F8 PAZHANIMUTHU B 5FB0A9242EF9E Sathish Babu CAR ACCESSORY SHOP OWNER chennai-600101 TECHNICAL Futura
102771970603		 Silca Wifi not shown in Tap Media_1 CLOSED 2022-04-20 17:40:40    
428 625F77A668A7B 625F71D82E499 madhavan nair LOCK SMITH kasaragod-671123 TECHNICAL
how can open the transponder range Explained about SRP App about transponder checking . RESOLVED 2022-04-20 08:31:58    
429 625BB5013B85A Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110183433		 Show enabled Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-17 12:04:41    
430 625137B1AE110 61DD7F6F1063C mehraj LOCK SMITH deoghar -814112 TECHNICAL
respected sir. when we start the machine for key cutting so immediately message comes the machine is locked. to release it connect to the SILCA server. from a valid country and download an update. then we proceed for update. but the machine not update always error coming. then we talk on the phone with Avinash sir. about this problem as per Avinash sir we proceed but i did not find any solution please suggest me me in this case. Regards MEHRAJ mob 7992340411 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-09 13:07:21    
431 62500E940F878 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL HARDWARE RELATED PROBLEM
Dear sir, My futura machine is update suddenly after that update my machine broke the 3 cutter continuesly, we requested you please solve that problem contact no. 9826211879 Name - Manuj singhal Machine servicing done .now machine is working fine. Media_1 RESOLVED 2022-04-08 15:59:40    
432 624FF903E9533 VIVEKANAND KUMAR KC00582 KEY HOUSE KEY CUTTER INFRONT OF KTS SHOWROOM RAMA DEVI KANPUR-208007 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA AUTO
1110110727262		 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-08 14:27:39    
433 624FD3F3DA3DC SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359615		 jv automobiles, name- jai chand machine prblm- Download interrupted. machine serial no. -1110111359615 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-08 11:49:31    
434 624EBE87D5154 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM Swift plus machine
1110110180432		 Swift plus machine carriage jam issue s.no.1110110180432 Machine servicing done .and dispatched from the company. Media_1
Media_2 		RESOLVED 2022-04-07 16:05:51    
435 624E9DF3C1051 Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL Futura Auto
1110110514589		 Machine not taking update Media_1
Media_2 		CLOSED 2022-04-07 13:46:51    
436 624E9D83B8CB6 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL HARDWARE RELATED PROBLEM flash mobile
1110110895374		 flash mobile machine having battery problem unable s.no.1110110895374 Machine servicing done .and dispatched from the company. Media_1
Media_2 		RESOLVED 2022-04-07 13:44:59    
437 624C21F848647 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL Futura light
1110111525010		 Machine is not Taking Update Media_1 CLOSED 2022-04-05 16:33:20    
438 624BFC427F166 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Swift plus machine
1110110189534		 Swift plus machine motor not working s.no.1110110189534 Motor wire has been changed .now machine is working fine. Media_1 RESOLVED 2022-04-05 13:52:26    
439 624BE5E98066A SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110514626		 amar motors, solan, HP New machine update problem. Dear deepak sir, please look at this prblm it's created very prblm in mkt Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-05 12:17:05    
440 624BE0CEBA048 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 TECHNICAL NORMAL QUERY
Remote generate successful and match also successful but one problem comes if i press lock button car will be lock and i press unlock button car not unlock. if i press trunk button car will be unlock. so please solve this problem. Might be problem in matching the remote . Now you can match the remote it will work perfectly . Media_1
Media_2 		RESOLVED 2022-04-05 11:55:18    
441 624BC884930A7 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM SWIFT PLUS
1110110727330		 MAME - FUTURE KEY MAKER,DANISH MOBILE - +919643051477 REMARK - MACHINE IS NOT ABLE TO CUTTING KEY SOUND IN MOTOR Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-04-05 10:11:40    
442 624B18ED33F79 61DD7F6F1063C mehraj LOCK SMITH deoghar -814112 TECHNICAL futura auto
1110110963424		 Respected Sir. This is inform you to todays from 1 year we have purchased A FUTURA AUTO key cutting machine. but this machine always is the problem. key not correct cutting & key not decoding. we attached the photograph of the machine and attached the SERIAL NO -111011096344. i kindly request you to my should be solved as soon. Regards MOHAMMAD MHRAJ.. mob 7992340411 Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-04-04 21:42:29    
443 6247F24B388DE PAZHANIMUTHU B LS00767 Kalai Arts LOCK SMITH 133, A.R.COMPLEX, BUNGALOW STREET, EROAD ROAD, -637211 TECHNICAL Futura auto
1110110182269		 Mobile Tracer knob broken Tracer Knob has been sent to the dealer from company . Please change the knob . Media_1
Media_2 		RESOLVED 2022-04-02 12:20:51    
444 6247F079736EA PAZHANIMUTHU B 5FCF9AC710CDD E saravanan LOCK SMITH Vellore-632001 TECHNICAL HARDWARE RELATED PROBLEM Futura Auto
1110110712893		 Tab automatically blank in 4 to 5 time in every day Tablet servicing done at service center .Now machine is working fine . Media_1
Media_2 		RESOLVED 2022-04-02 12:13:05    
445 6245B6E910F8C VIVEKANAND KUMAR KC00173 FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR KEY CUTTER HASAN MARKET, BADA GHOSIYANA, MANIKA ROAD, RAEBARELI - 229001-229001 TECHNICAL FUTURA AUTO
1110110183754		 REMARK - Machine is not taking update via tab. Machine was updated and now machine is working fine . RESOLVED 2022-03-31 19:42:57    
446 624426B416DA5 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110111359615		 jv auto mobiles, mandi( hp) card is not opening Card opening problem solved need to update the machine . Media_1
Media_2 		RESOLVED 2022-03-30 15:15:24    
447 624408DF24F1E Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110514572		 Machine not taking update Media_1
Media_2 		CLOSED 2022-03-30 13:08:07    
448 6242A7C112FB5 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110110917663		 hisar electronics, auto market hisar, mob. -9467742583 tata nexon key cutting wrong Manual correction done and now cutting happening perfectly . Media_1 RESOLVED 2022-03-29 12:01:29    
449 624198144578F SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura auto
1110110604297		 *washid khan *futura new machine not updating. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-28 16:42:20    
450 624155924F597 A139 AUREOLA TRADEMAN PRIVATE LIMITED DEALER FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359 TECHNICAL SOFTWARE RELATED PROBLEM futura
1900801990606		 tvs and new updates are not working , asking for update . but I have allready paid for update . please help. and machine is takes too much time to on and automatic disconnect while operating sometimes. Dear Sir, as discussed please get the subscription for year 2022 and all card will start opening after machine update . Media_1
Media_2
Media_3 		RESOLVED 2022-03-28 11:58:34    
451 623C48EE6C55D N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL Futura Auto
1110110182351		 Tata Nexon Cutting not done properly by machine after updation. As per customer, he is facing many issue but no visit by any person of minda silca from first day. Please resolve the problem on priority. Customer Name- Sandeep Location - Churu, Rajasthan mob no-8107069670 After manual correction key cutting happening perfectly . Media_1 RESOLVED 2022-03-24 16:03:18    
452 623C3C19E43B6 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL
silca duo flat cuttur is size problem machin running free not a key cutting I cutter Use carbide cutter instead of HSS as when your are cutting iron keys then only carbide cutter will work . Media_1
Media_2 		RESOLVED 2022-03-24 15:08:33    
453 6237DC2AB6E33 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FLASH MOBILE
1110110895299		 NAME - SINGH KEY MAKER MOBILE - +918802941235 REMARK - BATTERY IS NOT CHARGING Charging Wire had been fixed . Now machine is taking the charging . Media_1
Media_2 		RESOLVED 2022-03-21 07:30:10    
454 623309B42766C PAZHANIMUTHU B LS00795 Sri Devi Lock and Key Shop LOCK SMITH TVM ROAD, KRISHNAN COIL-629001 TECHNICAL Futura Auto
1110110514596		 Registration having issue. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-17 15:43:08    
455 6231CCD48D15B SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL Futura auto
1110110998471		 harayana automobiles. harayana, mob-9812887833 Honda city decoding problem Need to check in both the sn.no. of Honda city . Media_1
Media_2 		RESOLVED 2022-03-16 17:11:08    
456 6231CABF90B6F SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359707		 Not decoding properly Please decode the after proper cleaning and set the key in clamp properly . Then it will decode perfectly . Media_1
Media_2
Media_3 		RESOLVED 2022-03-16 17:02:15    
457 6231BCDD830DF PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura Auto
1110110604372		 Having Registration Issue Media_1
Media_2 		CLOSED 2022-03-16 16:03:01    
458 62304945BF881 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL NORMAL QUERY
Dear sir 8349037884 your employee say they come Gwalior and update my futura but he will not come in Gwalior and there are two machine and they promise me they will give update but they will not updates my futura machines and we already pay the amount of two machine ?15104 as soon as pls resolve this issue Dear Sir, as discussed machine has been updated and new update also came swift and royal Enfield update also there . RESOLVED 2022-03-15 13:37:33    
459 623043A349A29 623041C38C3F7 manuj singhal LOCK SMITH Gwalior -474001 TECHNICAL SOFTWARE RELATED PROBLEM
8349037884 this agent say futura update is now available and the subscription amount is 15104 we do thay payment at 31st january but now he say futura have no update available and they do not refund my money plz as soon as possible refund my money for this agent we humbly request to you my contact no. 9826211879 Already complaint enrolled . This is duplicate complaint so i am rejecting this complaint . Media_1
Media_2
Media_3 		REJECTED 2022-03-15 13:13:31    
460 6230342C8D565 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110182351		 NAME - MAMA BHANJA KEY POINT MOBILE - +918107069670 REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . RESOLVED 2022-03-15 12:07:32    
461 62300B4E9CF3A 5FFC5B3B0C27A Ambica Key shop LOCK SMITH Visnagar-384315 TECHNICAL HARDWARE RELATED PROBLEM
Futura Light not Start CLOSED 2022-03-15 09:13:10    
462 622C4E8132668 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM Fututa auto
1110110963400		 *Amar motors shimla. Address-kachi ghati, shimla. Machine Problem- Updation problem as shown in pic. Machine was updated and now machine is working fine . RESOLVED 2022-03-12 13:10:49    
463 6229CF29EFFB4 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING
head is not proper fited,(7017) Key blade shape had been changed. now this problem has been resolved . Media_1 RESOLVED 2022-03-10 15:42:57    
464 6229C99196942 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110604365		 Serial number not update on server. Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-03-10 15:19:05    
465 622874A3838B0 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA PRO
1110111152582		 NAME - SAI AUTO, SHUBHAM MOBILE - +919305385464 REMARK - MACHINE IS NOT ABLE TO CONNECT WITH TAB customer was not responding. REJECTED 2022-03-09 15:04:27    
466 6227446489DB1 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL Futura Auto
1110110604334		 show error serial nom can't be empty Media_1 CLOSED 2022-03-08 17:26:20    
467 6220806C4C02C K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remote cable show error Need to change the Silca cable . Media_1
Media_2 		RESOLVED 2022-03-03 14:16:36    
468 621DCCB149506 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL DUO LITE
1110110618003		 NAME - SAI BABA LOCK REPAIRING HOUSE. MOBILE - +91 97959 51460 REMARK - CUTTER TEETH BROKEN WHILE DEMONSTRATION AT DEALER END Cutter is dispatched from company ,Please change the cutter. Media_1
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Media_3 		RESOLVED 2022-03-01 13:05:13    
469 621CB5EE743F9 SHAURYA PRATAP SINGH KC00197 JIMMY LOCK & KEY HOUSE KEY CUTTER SHOP NO.3 VED MANDIR MARKET,DARESI GROUND,LUDHIANA -141008 TECHNICAL SOFTWARE RELATED PROBLEM Futura light
1110111525362		 *Update error as shown in image. *Tablet hanging Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-28 17:15:50    
470 621C766425DDC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL Futura auto
1110110183266		 update issue futura app not moving forward for update Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-28 12:44:44    
471 621C63D1B9513 SHAURYA PRATAP SINGH LS00608 public locker LOCK SMITH lahori gate, patiala-147001 TECHNICAL futura
1906541140509		 *Program version is 3.34 but did not open card in any sn no. which is coming last 5 to 6 months Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-28 11:25:29    
472 621B4729E1810 SHAURYA PRATAP SINGH LS00734 Dilwar lock repairing LOCK SMITH near hosiarpur bus stand, civil line-146001 TECHNICAL HARDWARE RELATED PROBLEM Futura light
1110111525881		 *Machine off while cutting the key. *Adaptor problem. Mob-9888159630 Need to change the power adaptor. RESOLVED 2022-02-27 15:10:57    
473 6219EA5EA9597 VIVEKANAND KUMAR 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL SWIFT PLUS
1110110603146		 REMARK - MACHINE IS LYING WITH US FOR SEVEN DAYS CUSTOMER HAS Customer has paid difference amount of Twister as communicated SIR, REQUEST YOU TO PLEASE RESOLVE Twister II Machine given to customer in exchange of swift plus machine. Media_1 RESOLVED 2022-02-26 14:22:46    
474 6218839DB0808 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL HARDWARE RELATED PROBLEM twister
1110110713340		 Guru nanak sai meter work, jalandhar, machine problem-Main switch was damage SP60 switched send to the customer. Please change . Media_1 RESOLVED 2022-02-25 12:52:05    
475 62177E0FB3C05 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110183372		 NAME - SABBIR MOBILE - +91 94735 73389 REMARK - SOME CARDS ARE NOT OPENING AFTER UPDATE OF MACHINE Machine was updated and now cards are opening in the machine . RESOLVED 2022-02-24 18:16:07    
476 62177D625E3FA VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
111011359783		 REMARK - SOME CARD NOT OPENING AFTER MACHINE UPDATE Machine was updated and now machine is working fine . Media_1 RESOLVED 2022-02-24 18:13:14    
477 62176C99BF639 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL HARDWARE RELATED PROBLEM DUO BASE
1110110629993		 NAME - HAKIM KEYS MOBILE - +917388459616 REMARK - MOTOR IS NOT WORKING PROPERLY Motor switch also not working properly customer was not responding. RESOLVED 2022-02-24 17:01:37    
478 6215FF25658FF 5FAE6C5D1B621 Salim Khan LOCK SMITH khargone-451001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110971009		 my machine is blocked due to update. and update process is not going above 0%. i am having issue using machine. please resolve my problem asap. thanks Machine was updated and now machine is working fine . Media_1
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Media_4 		RESOLVED 2022-02-23 15:02:21    
479 6214EA1B2D572 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL Futura Auto
1110111359646 		problem not solved. Calibration of machine done , now machine is working fine. RESOLVED 2022-02-22 19:20:19    
480 6214775EC724D PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110183518		 we are trying 3 to 4 times to Update of this machine but it is not taking update Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-02-22 11:10:46    
481 62134D8E5AB71 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359646 1110111359646		 My machine problem is not yet solved. Calibration of machine done , now machine is working fine. RESOLVED 2022-02-21 14:00:06    
482 62134D84D2E1A 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL Futura Auto
1110111359646 1110111359646		 My machine problem is not yet solved. Machine was updated and now machine is working fine . RESOLVED 2022-02-21 13:59:56    
483 620CA6B76B613 SHAURYA PRATAP SINGH LS00607 guru kirpa lock and key services LOCK SMITH bharat nagar, near bus stand, ludhiana-141001 TECHNICAL futura pro
1033801810701		 *Update problem, machine not opening Machine was updated and now machine is working fine . RESOLVED 2022-02-16 12:54:39    
484 620B6EC7684D0 6110E5199913E mohammad rizwan LOCK SMITH jaipur-302001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110182184		 1. Sometimes machine's calibration is automatically out.. 2. Machine is highly vibrating and sounds very loudly . 3. Machine's mobile tracer couldn't tracing the keys properly.. 4. Even after update,new functions aren't working. Calibration of machine done , now machine is working fine. Media_1
Media_2 		RESOLVED 2022-02-15 14:43:43    
485 62021D0E87481 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL HARDWARE RELATED PROBLEM
my futura Auto key cutting machin ultra key cutting key cutting nahi ho rahi he As we discussed and found the issue in power adaptor after running the machine with another power adaptor, Request you to please change the power adaptor.
Media_2 		RESOLVED 2022-02-08 13:04:38    
486 61FFC9AA30374 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA PRO
1027701190605		 REMARK - MASHINE IS NOT ABLE TO TAKE UPDATE VIA TAB NAME - RK KEY MAKER,RAJJAB ALI MOBILE - 9889340320 Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-06 18:44:18    
487 61FE322828402 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA AUTO
1110110183297		 NAME - SALMAN TALE REPAIRING CENTER MOBILE - +917017675237 REMARK - MASHINE CUTTING NOT PROPER IN DIMPLE KEYS Dear Sir, as we found that you are using some local cutter in futura machine that's why you are facing problem in cutting the key , Use original silca cutter to avoid this type of issue. Media_1
Media_2 		RESOLVED 2022-02-05 13:45:36    
488 61FE31A80964C Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110110963325		 Machine show bolcked Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2022-02-05 13:43:28    
489 61FCCD8153895 61C05C018ED1F Huzaif Mushtaq CAR ACCESSORY SHOP OWNER sopore-193201 TECHNICAL SOFTWARE RELATED PROBLEM futura auto
1110110712848		 Last month i found the tracer of machine broken. I ordered a new one and it arrived yesterday i.e 3rd of Feb 2022. Today i installed the new tracer and tried to decode ultra cut verna key. But when i lowered the sheild of machine tracer came down and on clam it didnt stopped and broke again. As we discussed please do the zero point calibration . Media_1
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Media_4 		RESOLVED 2022-02-04 12:23:53    
490 61FA18A650249 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL SOFTWARE RELATED PROBLEM Futura auto
111011091773		 showing update enabled error in futura auto machine for following Sn.no. 111011091773 Machine was updated and now machine is working fine . Media_1 CLOSED 2022-02-02 11:07:42    
491 61F90C3EA334B RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Duo Base
01110110726715		 Customer Name : Pravin : 7530918839 Cutter speed is less in brand new machine We found that speed of the machine is 1400 rpm and it will not create any problem while cutting the key . Media_1
Media_2 		RESOLVED 2022-02-01 16:02:30    
492 61F38B16EABD7 5F8FB9A9EAD7B deepak LOCK SMITH Greater Noida-201308 TECHNICAL GENERAL TROUBLESHOOTING swift
123		 testing Test Complaint. REJECTED 2022-01-28 11:50:06    
493 61F1128A926A2 6169313CB3ECF umrao singh LOCK SMITH mahedar gharib haryana -123029 TECHNICAL SOFTWARE RELATED PROBLEM Banjara key mekar
1110111359523		 umrao singh banjara Machine was updated and now machine is working fine . RESOLVED 2022-01-26 14:51:14    
494 61EFB23B566B3 61EFB08154BBB Ashok Navade LOCK SMITH manvi-584123 TECHNICAL SOFTWARE RELATED PROBLEM Silva auto
1110110183365		 there is issue regarding key decoding . Machine was updated and now machine is working fine . RESOLVED 2022-01-25 13:48:03    
495 61EA3EFF66E9A 61E6AF7962456 Sharda key maker LOCK SMITH Kamshet-410405 TECHNICAL
my futura Auto key cutting machine have a problem please solve the problem with our team Need to change the power adaptor. Media_1 RESOLVED 2022-01-21 10:35:03    
496 61E860DB2FF00 61E85D7728B39 Akbar Shaikh LOCK SMITH Pune -411051 TECHNICAL SOFTWARE RELATED PROBLEM Futura Auto
1110111359646		 Machine is not getting Updated Machine was updated and now machine is working fine . RESOLVED 2022-01-20 00:34:59    
497 61E147827845F RISHANT BHATIA R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM Futura Light
1110110917625		 Rinku Lock & Keys, Phagwara : 9646125305 Machine not getting On after custimer tried to update the machine yesterday. Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2022-01-14 15:20:58    
498 61DD16020C6EA Avinash Ojha SP008 CITY LOCK SILCA POINT CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001 TECHNICAL HARDWARE RELATED PROBLEM Futura pro
1110111960248		 spindal broken Machine cutter shaft changed ,now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-11 11:00:42    
499 61DBEADCC001F Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL HARDWARE RELATED PROBLEM Duo base light
1110110691075		 Cutter is not open Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-10 13:44:20    
500 61DBCCAD57BCD 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL HARDWARE RELATED PROBLEM swift plus
1110111372461		 sir we are facing machine issue in Silca swift plus-motor not working... machine sr. no -1110111372461 need to change the motor of swift plus machine. Media_1 RESOLVED 2022-01-10 11:35:33    
501 61D965BF40F0E VIVEKANAND KUMAR KC00431 ARUN KUMAR & SONS COMPUTERIZED KEY MAKER KEY CUTTER NEAR NARENDRA MOHAN HOSPITAL NEHRU NAGAR GHAZIABAD - 201001-201001 TECHNICAL SWIFT PLUS
1110110834472		 REMARK - CARRIAGE MOVEMENT IS TIGHT Media_1 CLOSED 2022-01-08 15:51:51    
502 61D6F99D6FEC6 61D555490A540 akash LOCK SMITH Mumbai-400104 TECHNICAL
hi this is Kishor key maker from Goregaon West Mumbai 400104 my silca futura auto machine stop working on the time of cutting key.unfourunately stop working not switch on machine Machine servicing done .now machine is working fine. RESOLVED 2022-01-06 19:45:57    
503 61D6C0B90D7AB PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL HARDWARE RELATED PROBLEM Swift plus
1110110834458		 we are facing issue of up and down motion. cutter shaft housing got damaged. Machine was called back in HO for service purpose. Servicing has been done. Machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-06 15:43:13    
504 61D691C38BC54 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL SOFTWARE RELATED PROBLEM
tvs Jupiter Bajaj pulsar keys are Cutting very deep they are not working Zero Point Calibration of machine done . Media_1 RESOLVED 2022-01-06 12:22:51    
505 61D58AF18A174 61D555490A540 akash LOCK SMITH Mumbai-400104 TECHNICAL HARDWARE RELATED PROBLEM Silca Futura auto
 Hi this is kishor key maker from Goregaon West Mumbai my silca futura auto machine stop working on the time cutting key. i don't know what happened with the machine unfortunately stopped working.kindly send some person to fix my machine problem . my self akash gupta.contact no.8108030121.address road no.2 jawahar nagar Goregaon West Mumbai 400104 opp.satguru hotel. Machine servicing done .now machine is working fine. RESOLVED 2022-01-05 17:41:29    
506 61D52367902FA VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL DUO
1110110603146		 NAME - SARDAR JI COMPUTERIZED CHABHI WALE, VISHNU MOBILE - +918141736485 PROBLEM - ELECTROMAGNETIC SWITCH IS NOT WORKING Electromagnetic switch changed , now machine is working fine. Media_1
Media_2 		RESOLVED 2022-01-05 10:19:43    
507 61D3DE26EF4F2 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura Light
1110111525812		 Key cut not perfectly Zero point calibration done . Now machine is working fine. Media_1
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Media_3 		RESOLVED 2022-01-04 11:11:58    
508 61D2CF9E74EC3 PAZHANIMUTHU B 61D2B30D8C9F9 SARAN KEYS LOCK SMITH Erode-638001 TECHNICAL HARDWARE RELATED PROBLEM Futura light
1110111525966		 Power not coming to Adaptor Power adaptor sent. Media_1
Media_2 		RESOLVED 2022-01-03 15:57:42    
509 61D15DEEE51F2 61B336A3CE02B Irfan patel LOCK SMITH pune-411034 TECHNICAL GENERAL TROUBLESHOOTING
aapka St creation offer Aaya per response Nahin de raha phone Nahin Utha Raha Aisa Kyon Diode bridge rectifier changed now machine is working fine. RESOLVED 2022-01-02 13:40:22    
510 61D15DCC227DE 61B336A3CE02B Irfan patel LOCK SMITH pune-411034 TECHNICAL
my machine is not operate please you CLOSED 2022-01-02 13:39:48    
511 61CF612C0DD0D 61C05C018ED1F Huzaif Mushtaq CAR ACCESSORY SHOP OWNER sopore-193201 TECHNICAL
1st of all happy new year to every one minda silca team ,i have started my new key business and i have discussed with your marketing and distributers that which which mechine i have to need yo set up my business,but every one said you take digital mechine futura auto it will help you always ,but recently keid , wegonar car come at my shop both customers ho back due to decoding problem in kwid and no update of wegonar new model ,now i request minda silca team to provide me a manual mechine ????i vill pay the amount in installments please Already your Area manager informed regarding this complaint. RESOLVED 2022-01-01 01:29:40    
512 61CC3EAA24B75 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL futura auto
1110110024712		 Rouble motors, kailash nagar, delhi, 110031, machine prblm-updating machine blocked. mob-9968193154 Machine was updated and now machine is working fine . RESOLVED 2021-12-29 16:25:38    
513 61CB2692B4725 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 TECHNICAL
test Test Case REJECTED 2021-12-28 20:30:34    
514 61C808B811F5F A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL futura
1906541180505		 Dear Team minda silca, meri machine update k bad bahut sare keys glat cut kr rahi h,maine or Avinash ji ne machine ko 4 bar calibrate or factory reset kr k dekh lia,but kuch sudhar nahi h,please ise jaldi se jaldi solve kia jai mera 31 th dec ko update khatam ho jaiga, from arora's???? jodhpur Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-26 11:46:24    
515 61C56657A0C32 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura light
1110111525997		 Punjab lock house, hosiarpur machine prblm-updation Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-12-24 11:49:03    
516 61C565E88A01E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110183563		 manhohar lock house hosiarpur, machine prblm-card not opening Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-12-24 11:47:12    
517 61C47A4FBC020 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL MACHINE CALL BACK Twister 2
01110110181668		 issue: sound coming from twister 2 machine after changing the motor still getting sound Machine details: Twister 2 S.no.01110110181668 Machine got serviced at company and sent back to the customer. Media_1
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Media_4 		RESOLVED 2021-12-23 19:01:59    
518 61C30F94E16BD VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL FUTURA LIGHT
1110111525324		 NAME - SUMAN KUMAR PROBLEM - MASHINE NOT ABLE TO CONNECT WITH TAB Media_1 CLOSED 2021-12-22 17:14:20    
519 61C30C063C2C1 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
silica Dao left side camp was not work net the part D934597ZR solve the problem replace the part Key is holding in the clamp perfectly . Media_1
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Media_4 		RESOLVED 2021-12-22 16:59:10    
520 61C1BA29726AD VIKAL RANAWARE 61BC68A7546E6 manthan LOCK SMITH pune-411028 TECHNICAL SOFTWARE RELATED PROBLEM Futura Pro
1110111525089		 We are trying to update futura pro with your support but it's getting error again and again so kindly help us in this Media_1
Media_2 		CLOSED 2021-12-21 16:57:37    
521 61BE05AAAAB58 61BC68A7546E6 manthan LOCK SMITH pune-411028 TECHNICAL
Respected sir / mam My name is Manthan somnath mangalage I am a locksmith and my shop is in pune I am getting problems in Futura machine update whenever I try to update I got some issue machine update download get starts but at the last movement tab shows this error : 'UNABLE TO RECCONECT THE FUTURA MACHINE ' . So I am requesting please help me to solve this issueas soon as possible because now my machine is showing if don't update my machine within 24 days my machine get lockedout so please sir help me to solve this problemas soon as possible. Media_1 CLOSED 2021-12-18 21:30:42    
522 61BDBD10C65AB M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
silica Dao cutter number D734963ZB is not good material bus he cut the keys get so hot and key was cut with the cutter when we cross-verified key was holding properly in the clamp. Media_1 RESOLVED 2021-12-18 16:20:56    
523 61BC33F307236 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 TECHNICAL test9090
8698869		 test Test Case REJECTED 2021-12-17 12:23:39    
524 61BADB29B3CA6 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM futura
190654118050		 dear Minda silca team mujhe complaint kiye hue 4se5din ho gaye hai or abhi tak meri problem solved ni hui hai or Minda silca team se bat hui hai lekin 4din mein abhi tak mujhe koi satisfied wala solution ni mila hai or mein keys cut ni kr skta hun Hyundai Ki is wjha se mujhe bhot problem ho rahi hai Minda silca team se meri request hai ki jaldi se meri problem solved kre meri machine mein old version krta hun to keys perfect cut hoti hai or new version krte he glat cut hoti hai iska matlb clear hai ki software mein problem hai new version mein from navneet arora jodhpur Machine was updated and now machine is working fine . Media_1
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Media_3 		RESOLVED 2021-12-16 11:52:33    
525 61B85FF74FDDF 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL SILICA SWIFT PLUS
 I complaints so many times but no response or resolve my machine problem, I request to you please refund my money back, Dear Sir, From your end problem has be resolved but sill you facing the problem we have already communicated to you if you agree on the points please let us know . RESOLVED 2021-12-14 14:42:23    
526 61B709EC4FB4C MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL Matrix Slx
1196091101307		 Matrix Slx machine clamp issue customer request for new clamp Dear Sir, We having the clamp jaw in your stock please change the clamp jaw . Media_1
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Media_4 		RESOLVED 2021-12-13 14:23:00    
527 61B47883E0EDA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL SOFTWARE RELATED PROBLEM
My machine is not cutting key properly after the update while when I am cutting the key in older version it's cutting perfectly please resolve my issue Now software has been updated. Machine is working fine Media_1 RESOLVED 2021-12-11 15:38:03    
528 61B34278132F5 61B336A3CE02B Irfan patel LOCK SMITH pune-411034 TECHNICAL GENERAL TROUBLESHOOTING flash 008
01110111834327		 Fuse fault again and again please resolved my issue as soon as possible Media_1
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Media_3 		CLOSED 2021-12-10 17:35:12    
529 61B090AFAD6BD PAZHANIMUTHU B 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL Swift plus
1110111372461		 Switch not working Media_1 CLOSED 2021-12-08 16:32:07    
530 61ADC7D6F043A 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL silica swift plus
1110110189572		 my machine is not working properly... please change my machine or refund my amounts. thanks Tanuj 9580025046 Dear As communicated to you if you want to service this machine please send it back to company and also if you want to change the mechanism of carriage then let us know for new mechanism you have to pay extra. Media_1
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Media_4 		RESOLVED 2021-12-06 13:50:38    
531 61AB279B33B20 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
Duo base 230v bit key clamp left side problem Please change the clamp side and then fit the key . Media_1
Media_2 		RESOLVED 2021-12-04 14:02:27    
532 61AB1D03A9F51 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL GENERAL TROUBLESHOOTING Futura light
1110111525881		 Dilawar lock house. hosiarpur Punjab Machine-My Futura light machine is blocked . Mob-9888159630 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-12-04 13:17:15    
533 61AB1C3C104A7 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL GENERAL TROUBLESHOOTING Flash
1110111821570		 Panda key point. Address-bherampur odisa, Machine problem- motor stop while cutting. mob-7008402694 Bridge rectifier changed .Now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-04 13:13:56    
534 61AA007042798 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL SOFTWARE RELATED PROBLEM FUTURA PRO
1110111525867		 NAME - UNIQ KEY MAKER, SUDARSHAN SHAHU REMARK - MASHINE IS NOT TAKING UPDATE VIA TAB Machine updated and now machine is working fine Media_1 RESOLVED 2021-12-03 17:03:04    
535 61A9C286A8BC7 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Futura light
1110111525386		 Name-Karan keys. Address-42, devi school mkt, yamuna nagar opp R. k gupta hospital, 135001 machine problem- Update problem wants cfu file Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-03 12:38:54    
536 61A8B2A7F3B0B VIVEKANAND KUMAR 61A8B1BC69B19 suman LOCK SMITH patna-800020 TECHNICAL FUTURA LIGHT
1110111525324		 REMARK - MASHINE NOT TAKING UPDATE VIA TAB Machine was updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2021-12-02 17:18:55    
537 61A5E844AC924 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL Swift plus
1110111361649		 1. Carriage Movement issue. Media_1 CLOSED 2021-11-30 14:30:52    
538 61A4AF10729C3 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL HARDWARE RELATED PROBLEM Futura
1038791090706		 1. Mobile tracer sensor not Working. 2. If I cut the key tap shown " please check mobile tracer position" when it was in proper position. sensor decoder changed now machine is working fine .
Media_2
Media_3 		RESOLVED 2021-11-29 16:14:32    
539 61A47ADF89C62 5FADEAB28AD22 Narender Jangid LOCK SMITH Hanumangarh-335524 TECHNICAL Futura Auto
1110110164340		 My silica photo properly not work? have a starting issue! LED light not working and future are not starting The entire mother board was changed two months ago. Motherboard changed and now machine is working fine. RESOLVED 2021-11-29 12:31:51    
540 61A21CF3BF2EE 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL NORMAL QUERY
yesterday company executive comes and repair my machine till morning to evening 8pm, but problem is same ... I m not satisfied.. Calibration of carriage done . Movement is ok. Media_1 RESOLVED 2021-11-27 17:26:35    
541 619F39BC7D4C8 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL SOFTWARE RELATED PROBLEM
my machine is not updating Machine updated and now machine is working fine. RESOLVED 2021-11-25 12:52:36    
542 619F34FFF1B08 PAZHANIMUTHU B 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL SOFTWARE RELATED PROBLEM
Modal : Futura Auto Sl. No : 1110110164425 Comp : We are trying to update the New version but show unable to connect Machine when wifi connected silca futura Tab reset and futura app again installed. Media_1
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Media_3 		RESOLVED 2021-11-25 12:32:23    
543 619CCCAD92A01 Avinash Ojha H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 TECHNICAL Flash 008
1110111821365		 fuse is burn Fuse is changed now machine is working fine . Media_1
Media_2 		RESOLVED 2021-11-23 16:42:45    
544 619CBB9A19233 VIVEKANAND KUMAR N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL
NAME - vashnavi Locks and hardware, Deepak jayswal MOBILE - +919836654321 ADDRESS - t-75, Rajahat road, Kolkata - 700157 MASHINE - DUO PLUS MASHINE SL - 1071781800909 PROBLEM - CALIBRATION ISSUE AT FLAT CUTTER SIDE CLAMP Calibration of machine done .Now machine is working fine . Media_1 RESOLVED 2021-11-23 15:29:54    
545 619CACD31B7D2 VIVEKANAND KUMAR KC00187 AV COMPUTERIZED KEY SHOP KEY CUTTER NEAR GURUDWARA CHAUDHARY MARKET DELHI ROAD - 245101-245101 TECHNICAL SOFTWARE RELATED PROBLEM
NAME - VKEEL SEIKH MOBILE - 9350415356 ADDRESS - NEAR BASANT CHAUK MALIWADA GHAZIABAD MASHINE - FUTURA AUTO SL.NO. - 1110111359622 PROBLEM - MASHINE NOT TAKING UPDATE VIA TAB Machine updated and now machine is working fine Media_1 RESOLVED 2021-11-23 14:26:51    
546 61975B35DD5D6 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL GENERAL TROUBLESHOOTING Twister II
 machine installation issue Chattarpur, MP +919713418586 Training and installation done of machine done through video call . RESOLVED 2021-11-19 13:37:17    
547 619624251F339 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
key master Name-shubham. Add-gandhi mkt, bhatinda, Punjab, 151001, Machine- futura light. Machine prblem-Updation and key not cutting properly. machine serial no. -1110111525942. software update done now machine is working fine . RESOLVED 2021-11-18 15:30:05    
548 619378F929B64 MADDELA SRIKANTH M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 TECHNICAL Futura light
1110111525669		 issue:App opening problem Media_1 CLOSED 2021-11-16 14:55:13    
549 619224F42A9C3 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM
Rajindra lock house & key store ludhiana Punjab. futura pro machine updation problem. serial no. -1110111879717 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-15 14:44:28    
550 6191FD2A36A85 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL GENERAL TROUBLESHOOTING
again vivekanand comes for repair my machine in warranty but still he is not able to repair my machine properly, and vivekanand said I do a complaint again Minda silica app for machine problem, I don't know why it's happening with the new machine even I purchased it bcoz it's a company brand machine, I think it's a very bad experience with company, my friend I'd using a local machine and that machine is much better than Minda silica company machine.. local machine is cheaper than a Minda silica machine. I requested to you now please replace my this machine with a new machine... Tanuj 9580025046 Movement is ok now machine is working fine . RESOLVED 2021-11-15 11:54:42    
551 6191FBB076AFB 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL HARDWARE RELATED PROBLEM
I had purchased this machine from Minda silica company, from dayone I start this machine to do work it's very hard to move front and back .. it's very hard to operate, I make a complaint to the company than they send a guy name is vivekanand after 2 months to repair this machine in warranty... but du to some technical knowledge he didn't repair my machine and said have to send this machine in the company they will do repair it, after that I send my machine to company for repairing, but I don't know why the take 15 to 20 days for repair and send me back in Lucknow, I face a new problem by the company the said I should be paid again packing and courier charges to get back my machine, I totally deny this bcoz my machine is in warranty time it's a manufacturing defect than why should I paid courier charges from both side, after that they send me machine back to me after 20 days, but still machine was not working properly, again I had complaint to company . servicing of machine done . Media_1
Media_2 		RESOLVED 2021-11-15 11:48:24    
552 618F980692BB0 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL GENERAL TROUBLESHOOTING swift plus
1110110187066		 issue: carriage movement problem Machine servicing done .now machine is working fine. Media_1 RESOLVED 2021-11-13 16:18:38    
553 618F82EEADBAA 60579F4C66D52 Tousif Dange LOCK SMITH Phaltan-415523 TECHNICAL GENERAL TROUBLESHOOTING Futura Auto
1110110963387		 futura auto updation issue. I am not unable to update my futura machine Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-13 14:48:38    
554 618F663EE6B3F Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL MACHINE CALL BACK Futura Auto
1110110766728		 Blue light is not stable. Motherboard changed and now machine is working fine. Media_1 RESOLVED 2021-11-13 12:46:14    
555 618F591A3DFB0 Vinay Bhilware V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 TECHNICAL GENERAL TROUBLESHOOTING
Futura machine updation problem Machine updated and now machine is working fine Media_1 RESOLVED 2021-11-13 11:50:10    
556 618F54F1AF334 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL SOFTWARE RELATED PROBLEM
Name-tanish Add-kalra key maker and light house Barara Distt Ambala Haryana pincode 133201. Mob-9996885332 serial no-1110110182979 machine problem- Update machine but card is not opening Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-11-13 11:32:25    
557 618E0FC22422D MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL SOFTWARE RELATED PROBLEM futura pro
1110111960262		 issue: Machine registration problem. Description: After machine registration still showing machine not registered. Machine updated and now machine is working fine Media_1
Media_2 		CLOSED 2021-11-12 12:24:58    
558 618E0E4940285 MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura pro
1110111960262		 issue: Machine registration problem. Description: After machine registration still showing error machine not registered. customer details: Sami key maker Complain already registered. Media_1
Media_2 		REJECTED 2021-11-12 12:18:41    
559 618CD35F9DE75 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110187042		 Carrege problem. Calibration and alignment of carriage done. Media_1 RESOLVED 2021-11-11 13:55:03    
560 618CD2FCF2925 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110187035		 Carrege problem. Calibration and alignment of machine done . Media_1 RESOLVED 2021-11-11 13:53:24    
561 618CD29AE79DB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING Swift plus
1110110188124		 Carrege problem. Calibration and alignment of carriage done. Media_1 RESOLVED 2021-11-11 13:51:46    
562 618CD1E82B960 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL Duo base
1110110185826		 Wireing problem. Electromagentic switch changed and wiring of machine done, Now machine is working fine. Media_1 RESOLVED 2021-11-11 13:48:48    
563 61815FAEB5EF3 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL Test 970970709709709709709
test MC		 test Test Case REJECTED 2021-11-02 21:26:30    
564 61811BA76294E 61811A40BFAE2 usmangani nisar sarang LOCK SMITH ratnagiri-415639 TECHNICAL SOFTWARE RELATED PROBLEM
futura machine not taking update serial nom-1110110766728 Machine was updated and now machine is working fine . Media_1 RESOLVED 2021-11-02 16:36:15    
565 617BAB145A414 PAZHANIMUTHU B 5FACF1F49973F A. Shanksr LOCK SMITH Chennai -600092 TECHNICAL
Make : Futura Sl.no : 1905581930507 Carriage not Moved and noise came. Machine servicing done .now machine is working fine. Media_1
Media_2 		RESOLVED 2021-10-29 13:34:36    
566 6177A3C30A4AD PAZHANIMUTHU B VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Model : Futura Auto Sl.No : 111011018339 Comp : Automatically came to home page during key cutting Factory reset of tablet done and now machine is working fine . RESOLVED 2021-10-26 12:14:19    
567 6177960EB11B8 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL
still the day one machine is not working properly, I had send this machine from lucknow to greater noida in the company, they returned me after 15days after repair in warranty, but still not working still it's jammed. if you know that your machine had this manufacturing defect than have to returned my money back, 9580025046 Calibration and alignment of carriage done. Media_1 RESOLVED 2021-10-26 11:15:50    
568 6176C2FB33CEF 6176BE3522F1B Tanuj Verma LOCK SMITH lucknow-226003 TECHNICAL GENERAL TROUBLESHOOTING
I had purchased a key cutting machine of silica (Minda silica), on December 2020, and I had start my business in February 2021, than I have to unbox my Minda silica ultra cutting machine, from the day one I got the problem in your machine ultra cutting, it has been jammed in first day, than I have to callup customer care of silica but there is nothing any possitive replies for paid customers.. than I had tried so many times than one guy have to come in Lucknow at my shop his name is vivekanand for repairing my new machine in warranty..... but he did not repair at there, after that I have to sent my machine in the company at greater noida on at my courier charges, now starts the company chutiyaapaaa, company people says after 10 days to receive my machine you have to pay for courier charges again then they will be despatched & returned my machine, I totally refuse their proposal to pay again for courier charges if I buy a machine from your company , I'll sent you tomorrow serial no Cleaning and aligament of carriage done . need to clean carriage rod with WD40 on regular basis for smooth movement . RESOLVED 2021-10-25 20:15:15    
569 61742707C1DD8 N041 NEW POONA LOCK SMITH SHOP NO.9, KIDWAI CHOWK MINI SHOPPING CENTER, NEAR STAR HOTEL, SOLAPUR, (MAHARASHTRA) PINCODE-413001-413001 TECHNICAL GENERAL TROUBLESHOOTING
Software updated but page not getting open. we have try so many time to contact with you but there is no response from your side . Please let me know if you are still facing the issue . Media_1
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Media_3 		RESOLVED 2021-10-23 20:45:19    
570 6173BCEB72928 SP005 DHARI LOCK & KEY SHOP SILCA POINT SHOP NO.41 CANAL ROAD , TIKONIA CHAURAHA , HALDWANI -263139 ,UTTARAKHAND -263139 TECHNICAL
my machine is not working problem start with updating software machine functioning well but I start machine to cutting the key still machine is not working so please resolve the complaint reg Dhari Lock & Key Shop 9716016032 9540030016 Machine updated and now machine is working fine Media_1 RESOLVED 2021-10-23 13:12:35    
571 616FCE955C7A0 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
twister complain allignment problem in my twister serial no. 111011081309 calibration of clamp is done . RESOLVED 2021-10-20 13:38:53    
572 616D12B48EEA7 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL GENERAL TROUBLESHOOTING
Adapter issue: Futura auto machine is not working due to power adapter problem. Machine details: futura auto sn.no.1110110164432 Media_1
Media_2 		CLOSED 2021-10-18 11:52:44    
573 61641203D090A Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL TOD & ORC
In new swift machine adopter not found. Complaint Resolved Media_1 RESOLVED 2021-10-11 15:59:23    
574 61602ECCCE094 PAZHANIMUTHU B VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Cus.Name : J J KEY SHOP NAME : RAJ MOB : 9841508397 Model : Duo lite base Sl. no : 1110110856641 comp : Carriage movement issue Carriage movement is good in Duo lite machine Media_1
Media_2 		RESOLVED 2021-10-08 17:13:08    
575 61602A608B259 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL GENERAL TROUBLESHOOTING
Cus.Name : NEW GENERATION Name : Abdullah Mob : +919659898206 Product : 03R CLAMP comp Not properly hold a key Clamp calibration done . now movement is working fine. Media_1 RESOLVED 2021-10-08 16:54:16    
576 615DB014868BE MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Fastcopy plus update issue sn.no.6119771000801 Machine updated and now machine is working fine RESOLVED 2021-10-06 19:47:56    
577 615BE3EC45E59 614D7A5B154E8 R PAVITHRA DEVI LOCK SMITH Chennai-600118 TECHNICAL SOFTWARE RELATED PROBLEM
we having Silca futura auto machine...we require Silca series number for ntorq and Jupiter bikes for our machine...we received code number for the same...but keys cannot be done only by having it...so pls update the details for the attached bike lock number... training give on how to cut ntorq key . Media_1
Media_2
Media_3 		RESOLVED 2021-10-05 11:04:36    
578 6159A77FB8755 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL GENERAL TROUBLESHOOTING
Cus.Name : A 1 Keys and Stickers. Name : Arunagiri Mob : 99442 43414 Model : Swift plus Sl.No : 1110110189350 Comp : Carriage Movement issue. Media_1
Media_2 		CLOSED 2021-10-03 18:22:15    
579 614ABC2EC850C 614ABAF39B57F Rakesh bansal LOCK SMITH new delhi-110035 TECHNICAL NORMAL QUERY
My machine SwiftPlus (S no. "1110110189527" ) is not working smoothly. From front when i take it to back using the left hand lever it works tightly. Calibration and alignment of machine done . Media_1 RESOLVED 2021-09-22 10:46:30    
580 61483174633D1 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 TECHNICAL GENERAL TROUBLESHOOTING
Dear Sir, We have received Swift Plus Key Cutting Machine (s.no-01110110713289)against the Invoice No- 21/22/1DM/025784 dt 14-09-2021 and we will despatch the same to our customer but when our customer received the machine, there was technical problem in Machine. Machine was not working and customer approach to us return the machine. So this is requested to you please contact to the customer and resolve the problem on top priority. Customer detail- Name- Arshad Ali Address- Kotdwar road, near ICICI bank, Najibabad, Bijnor-246763 Mob -9369780191 Thank you Negi Keys Oiling and cleaning done now machine is working fine. RESOLVED 2021-09-20 12:30:04    
581 614422F8E65C2 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING
Swift plus carrege problem when moving very tight rolling Machine servicing done .now machine is working fine. Media_1 RESOLVED 2021-09-17 10:39:12    
582 61432589C9E95 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 TECHNICAL
Cus.Name : Key Land Name : Mohammed Ali Mob : 9961047760 Model : Twister II Sl.No : 1110111836192 Comp : Cutting profile issue Media_1
Media_2 		CLOSED 2021-09-16 16:37:53    
583 614080AED2275 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL GENERAL TROUBLESHOOTING
Swift plus carrege problem when moving very tight rolling many machines have this same problem Dear Sir, Your complaint has been accepted and forwarded to the concerned department. He will assist you soon. Thanks, AM Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 CLOSED 2021-09-14 16:29:58    
584 613C904F22062 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL SPARE PART REPLACEMENT
issue: motor problem in twister-2 (new machine) Machine details: Twister 2. sn.no.111011081668. issue found at dealer point. New motor for replacement had been sent to customer. Media_1
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Media_4 		RESOLVED 2021-09-11 16:47:35    
585 6135D65B0DAC3 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
Name-billo. Address-jj colony, khyala, delhi, 110018. machine-swift plus. problem- carraige movement problem. machine serial no. -1110110712152 mob. -9560113540 Machine got serviced , Now machine is working fine. Media_1 RESOLVED 2021-09-06 14:20:35    
586 6131DFD93C75D SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL GENERAL TROUBLESHOOTING
*Anoop electrical works. *kangra, gaggal, kangra HP *ashish. *mob-9418332645 *futura pro. *serial no. -1021981740703. *machine prblm- cutting only one side of honda city key at sn no. 805 Now machine is cutting key perfectly . Media_1
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Media_3 		RESOLVED 2021-09-03 14:12:01    
587 61307F0C512E8 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Firm name-Chaudhari disposal parta Mob nom-+91 99838 28921 Futura S.no-1110110183594 Remark-Show enable update. Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-09-02 13:06:44    
588 6127488681032 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL GENERAL TROUBLESHOOTING
Name- Ayyan. address-staion road, gopal ganj dav school, bihar, 841428 Machine-swift plus. machine problem- movement problem in carraige. Calibration and alignment of machine done . Media_1 RESOLVED 2021-08-26 13:23:42    
589 611BC4BA87A6A Vaibhav Ramchandra Chile N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL GENERAL TROUBLESHOOTING
customer name shoeb firm name. shoeb chabi center address shivkumar chouraha Kamal takiz rod burhanpur contact number 6264737394 complaint sub flash Mobile chargeing issue Problem resolved now machine is working fine. Media_1 RESOLVED 2021-08-17 19:46:26    
590 6118DBA26276C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL QUALITY ISSUE
Dear sirs This is 2nd machine I am exchanging for this same customer. See the scratches on the glass when he rcvd yesterday. While first machine was send to him from the kind of packing customer rejected saying that was used so he is not satisfied. As I informed vipin we had to take back and he cancelled his order. Since 2 pro was taken in the intention of one to the above customer and one for my new out let in cochin..I with great difficulty conceived the customer that I have 2nd maching received in the same batch. I will replace with that. Yesterday when he received this the condition is more worst. I am not understanding how I will deliver a fresh machine like this used brush inside Repacked accessories box inside There is no power cable inside Machine is taken as a sale return . Media_1
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Media_3 		RESOLVED 2021-08-15 14:47:22    
591 6117529B230FA Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL MACHINE CALL BACK
Firm name-M.B motor Mob nom-+91 93141 84648 Remark-Futura not start. Problem resolved now machine is working fine. Media_1 RESOLVED 2021-08-14 10:50:27    
592 61137AFD82D82 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus.Name : A TO Z KEY MAKER Name : UQBAL MODEL : Swift plus Sl. No : 1110110187011 Comp : Continuously belt cut CLOSED 2021-08-11 12:53:41    
593 6107D22EEB964 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Green maruti garage, manpal singh. contact no. 9920457565. machine- futura auto. problem- machine blocked. machine serial no. -111011082955 Machine updated and now machine is working fine Media_1
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Media_3 		RESOLVED 2021-08-02 16:38:30    
594 6100EB898532B M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL GENERAL TROUBLESHOOTING
I'd 47 balero chip is not work i have 200 pic Dear Sir , Please check this complaint on urgent basis PROCESSING 2021-07-28 11:00:49    
595 60FECB1FD9C51 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
issue: error (Request update enabled) sn.no.1110111359776 customer details: khadar madhapur, Hyderabad.Ts. pH no.9676569603 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-07-26 20:17:59    
596 60FEC96FE83D2 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL GENERAL TROUBLESHOOTING
Issue: Showing error REQUEST UPDATE ENABLED. sn.no.1110110164432 customer details: Mastan khan Mangalagiri, Guntur district.Ap. pH.no.+919603316066 machine is now working fine Media_1
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Media_3 		RESOLVED 2021-07-26 20:10:47    
597 60FA520B96202 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - FAMOUS COMPUTERISED KEY,GOPAL GUPTA MOBILE - 9118664449 MASHINE - SWIFT PLUS SL.NO. - 1110110189008 REMARK - PROBLEM IN CARRIAGE MOVEMENT,clamp moving only one side Machine got serviced , Now machine is working fine. RESOLVED 2021-07-23 10:52:19    
598 60F90F707EF5F VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
NAME - ROUBLE KEY SOLUTION MOBILE - 9580025046 LOCATION - NEAR LAL MASJID DUBAGA HARDOI ROAD BALAGANJ LUCKNOW - 226003 MASHINE - SWIFT PLUS SL.NO. - 1110110189572 MASHINE PROBLEM - CARRIAGE JAM ISSUES Machine got serviced , Now machine is working fine. RESOLVED 2021-07-22 11:55:52    
599 60F83EFD65E2C VIVEKANAND KUMAR 60F82E49AD76F OM PRAKASH MISHRA KEY CUTTER VARANASI-221010 TECHNICAL HARDWARE RELATED PROBLEM
MASHINE NAME - SWIFT PLUS SL.NO. - 1110110187875 problem - CURRENT ISSUES WHILE START THE KEY. MASHINE IS NEW Machine got serviced , Now machine is working fine. Media_1 RESOLVED 2021-07-21 21:06:29    
600 60F1D602DEC1B 6007FAA182E51 Gopal Gupta LOCK SMITH Lucknow -226001 TECHNICAL
Swift ultra machine is not working properly my no.is 9140438941 Machine called back in H.O. Machine serviced in H.O and sent back to customer. now it is working fine RESOLVED 2021-07-17 00:24:58    
601 60F133983035D Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL GENERAL TROUBLESHOOTING
test 4 Test Case REJECTED 2021-07-16 12:52:00    
602 60EE5F95AFD75 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL SOFTWARE RELATED PROBLEM
NAME - AUTO DRIFT,RAHUL JAIN SILCAPOINT MOBILE - +917670088888 LOCATION - NEAR LILY HOTEL, SIXMILE KANAPARA GUWAHATI - 19 PROBLEM - MASHINE AUTOMATICALLY CAM ON SHUT DOWN WHILE CUTTING DIMPLE KEYS Now machine is working fine . RESOLVED 2021-07-14 09:22:53    
603 60ED74E059DE2 PAZHANIMUTHU B 5FAD2D1E3CFF1 Satish Kumar A LOCK SMITH Palakkad-678001 TECHNICAL
Model : Futura Auto Sl. No 1110110183389 complaint : Defect the cutting of keys. Media_1 CLOSED 2021-07-13 16:41:28    
604 60E6C76D5F34C 60E6C3179BC26 Mohit Arora LOCK SMITH Hoshiarpur-146001 TECHNICAL
I purchased new flash mobile machine with Serial Number 1110110895442 but my machine is not taking charging. Machine called back in H.O. Machine serviced in H.O and sent back to customer. now it is working fine Media_1
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Media_3 		RESOLVED 2021-07-08 15:07:49    
605 60E6A18C883BF MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
A customer from Ananthapur facing problem in Futura auto machine. issue: machine not working while cutting keys. machine details: Futura auto sn.no.1110110183495 customer details: Mallikarjun pH no.9247323712 Ananthapur. Ap. Power adaptor changed. machine is working fine. Media_1
Media_2 		RESOLVED 2021-07-08 12:26:12    
606 60E69F317B49B MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
A customer from Ananthapur facing problem in Futura auto machine. issue: machine not working while cutting keys. machine details: Futura auto sn.no.1110110183495 customer details: Mallikarjun pH no.9247323712 Ananthapur. Ap. Media_1
Media_2 		2021-07-08 12:16:09    
607 60E69E94D3DA5 MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
A customer from Ananthapur facing problem in Futura auto machine. issue: machine not working while cutting keys. machine details: Futura auto sn.no.1110110183495 customer details: Mallikarjun pH no.9247323712 Ananthapur. Ap. Media_1 2021-07-08 12:13:32    
608 60E536CF4FAB5 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Customer Name : kalai Arts Mob no : +91 98427 40203 Model : Futura Auto Sl.No : 1110110182269 New updates are not open Media_1
Media_2 		CLOSED 2021-07-07 10:38:31    
609 60D81DD558D39 5FACE90BCDC39 karan LOCK SMITH Yamunanagar -135001 TECHNICAL
Tata naxon key cutting in futura in wrong sn2221 card no. 4958 cut the key and key is not insert in the car lock Update of Tata nexon came . RESOLVED 2021-06-27 12:12:29    
610 60D1D3B3F3E59 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
dear Minda silca team sir mere aapse request hai ki futura machine mein 1 bolero jay 2 maruti suzuki new model 3 royal Enfield 4 tvs bike in sabke update de kuki January mein jb humse machine k sabcriptiob k paise liye gaye the tab avinash ji ki taraf se humko bola gaya tha ki next month's updates aa rahi or jbki is bat ko itne month ho gaye hai or abhi tak humko updates mile ni hai or yhi bat updates aane ki bat bol kr he maine March aprail mein machine sale ki hai or ab wo customers mujhe roz call msg krte hai .mein unko jwab deta deta preshan ho gaya hun Minda Silca team se. meri request hai ki ye updates de jaldi he from navneet arora arora autos jodhpur rajsthan Most of the updated are already their. Few update which you are required that will be releasing soon. Media_1 RESOLVED 2021-06-22 17:42:35    
611 60CB3A66A1143 609B998E9FA8A VEERENDRA LOCK SMITH jhansi-284001 TECHNICAL
not open some profile in futura aumatic key cutting machine for example - Sn. 9552, 9863, 9558 Machine software updated. Now working fine Media_1
Media_2 		RESOLVED 2021-06-17 17:34:54    
612 60A7A7F330B88 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Kumar Digital Atrs. Name : Ajeth kumar. Mob : +918220153500 Model : Futura Auto Sl. No : 1110110463455 Comp : keys not cutting properly. Media_1 CLOSED 2021-05-21 18:00:43    
613 607A8C26503C5 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
mobile tracer movement is stuck. As per deepak guided wd40 was applied bit still the movement is stuck Mobile tracer is now working Media_1
Media_2 		RESOLVED 2021-04-17 12:50:06    
614 60781D8F3CB5B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus.Name : Kms key works Name : Kajaa maideen comp: extra cutting the keys and over heating CLOSED 2021-04-15 16:33:43    
615 60780DBD525F4 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - AMIR COMPUTERIZED KEY MOBILE - +919810375616 LOCATION - NEAR ORANGE COUNTY INDRAPURAM GHAZIABAD - 201014 MASHINE - TWISTER 2 SL. - 1110110181125 COMPLAINT - LIGHT PROBLEM VIBRATATION IN CUTTING Machine service done at customer shop. working fine
Media_2 		RESOLVED 2021-04-15 15:26:13    
616 606C131D0E1D4 5FF2FDDE5820D vaibhav singh KEY CUTTER Bilaspur-495001 TECHNICAL
in my futura auto a problem occurs all of a sudden of overcutting and I immediately contact my dealer and he appointed mr Deepak for technical support and today with the help of mr Deepak I successfully replaced a damged child part and now machine was running successfully .I am fully satisfied with the support of both my dealer & mr Deepak from Minda silca. serial no.1110110183761 carbon brush changed,and now no problem in cutting the keys RESOLVED 2021-04-06 13:21:57    
617 606AD45858F5D M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
SWIFT PLUS MACHINE - Out of 10 min 3 will have some complaint. This machine also has handle lower movement problem. kindly ensure machines are send intact from factory. Once in a while it's not an issue but frequently there isa problem. in my last consignment received- Futura Auto also had Carbon problem. matter was rectified after doing a local service from here. but end customer will never be comfortable repairing a brand new machine just before delivery. Kindly take care of these matters Dear Sir, Your complaint has been accepted and forwarded to the concerned department for next action. Media_1 CLOSED 2021-04-05 14:41:52    
618 6068226559EC2 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Name- naseer ahmad. mobile no. -9906574925. HI-TECH MOTORS machine-Futura auto. machine serial. no. -111011017904 address- pinglena, pulwama 192307. Machine problem- key is not cutting proper. Calibration done. machine is working fine
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Media_4 		RESOLVED 2021-04-03 13:38:05    
619 605EEFBF5750A MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL
Twister 2 machine received in damage condition sn.no.1110110180913 Machine called back in H.O. Machine serviced and sent back to customer. now it is working fine Media_1
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Media_4 		RESOLVED 2021-03-27 14:11:35    
620 605AE88265AD5 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
meri futura.machine automatic disconnected ho jati hai or fir wpas app on hone mein kafi time leti hai or ye problem bar bar aa rahi hai kafi bar jab mein key bnata hun to jese he key number type krta hun or machine k aap disconnect ho jata hai or *please wait reload* likha hua aa jata hai Dear Sir, Your complaint has been accepted and forwarded to the concerned department for next action. CLOSED 2021-03-24 12:51:38    
621 60584F58D4BDD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
sham lal manoj kumar. address- samana, Punjab machine-futura pro. machine serial no. - 1991431990500 machine problem-not update. Machine updated and now machine is working fine RESOLVED 2021-03-22 13:33:36    
622 60584E1EDC290 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Rajindera lock & key store. machine- futura pro. serial no. - 1110111879717 machine problem- not update. Machine updated and now machine is working fine RESOLVED 2021-03-22 13:28:22    
623 605845AC82BE1 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus. Name : Lakshmi Trading Trichy, Mob : +919944643270 Model : Duo Base Sl. no : 1110110885641 comp : Bit key carriage not moved. Carriage movement problem solved RESOLVED 2021-03-22 12:52:20    
624 6055C6EE02F59 Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
shop name : shrdha key maker costumer name :Nikhil contact number 9823747473 compliant sub: futura auto key cut wrong. Carban brush issue
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Media_3 		CLOSED 2021-03-20 15:27:01    
625 604F4F163EFC5 Vaibhav Ramchandra Chile D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
customer name om chabiwala contact person :murli shah machine : Futura light Serial number :1110111525409 complaint : error clean optical Reader
Media_2 		CLOSED 2021-03-15 17:42:06    
626 604F35CD252EE Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name-Ravi key maker Mob nom-99984 56628 Customer name-Ravi bhai Remark- futura motor problem Machine got serviced , Now machine is working fine. RESOLVED 2021-03-15 15:54:13    
627 604B360A04FEE Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name-Rudra chavi centre Mob nom-9173838349 Remark- Swift machine problem in handle ball bearing .
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Media_4 		CLOSED 2021-03-12 15:06:10    
628 60475233344F9 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - AMBITION, TAPAS HAWLDER MOBILE - +917596838261 location - barrackpore kolkata - 700131 remark - mashine - FUTURA LIGHT SL NO. - 1110111525843 complaint - cutting problem in dimple track keys. Calibration of machine done . RESOLVED 2021-03-09 16:17:15    
629 603F4E40131CD MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
A customer from Hyderabad facing problem in Futura light machine. Issue:cutter blades broken and Deep cutting edge key . machine details: Futura light sn.no. 01110111525645 customer details: Shiva locks Ramesh pH no.9989282358 Calibration of machine done . Media_1
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Media_3 		RESOLVED 2021-03-03 14:22:16    
630 603DDA0034C35 603DD962891DD chanchal gupta OTHERS kurukshetra-136118 TECHNICAL
mobile flash battery is not charged Battery connection done with PCB . Problem Resolved. Media_1 RESOLVED 2021-03-02 11:54:00    
631 6038DB8877242 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name-patel Auto Amraili Mob nom-+91 70160 53934 Remark- Tab restart automatically. Problem Resolved
Media_4 		RESOLVED 2021-02-26 16:59:12    
632 60379DABE1CEA 60378DABB146F Rajesh Tule LOCK SMITH Nagpur -440018 TECHNICAL
key cutter machine Swift his not working properly from the dates as mention in the massage Machine got serviced , Now machine is working fine. RESOLVED 2021-02-25 18:22:59    
633 60375561740C4 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Name- umrao singh. address-banjara computerised, mehendargah, machine- futura auto. serial no.-1110111359523 . machine problem- silca app uninstalled. mobile no.-8607022663 Machine got serviced , Now machine is working fine. RESOLVED 2021-02-25 13:14:33    
634 6036882B91F33 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - TAPAS HAWLDER, AMBITION MOBILE - +917596838261 mashine - futura light sl no - 1110111525843 complaint - 02t tracer received broken. Need to buy the tracer .
Media_4 		RESOLVED 2021-02-24 22:38:59    
635 6035E28270EC1 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Customer details: Nasir and sons Khadar pH no.+917013160055 issue: update not enabled in Futura auto machine sn.no:1110111359776 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-02-24 10:52:10    
636 6035E0ADA3C97 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Firm name- parwej Bhai key maker Mob nom-+91 96177 73961 Address-Rajasthan Issue-Error show. Calibration of machine done .
Media_4 		RESOLVED 2021-02-24 10:44:21    
637 6035DD60C9E7B PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus.Name : Chennai Super keys. Name : Sathish Mob : +919884326071 model : Futura Auto Sl.no : 1110110183389 1. During the key cutting app automatically came home page Problem resolved now machine is working fine. RESOLVED 2021-02-24 10:30:16    
638 6034F99A4E61D C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
T7166 has a transponder slot? Problem Resolved RESOLVED 2021-02-23 18:18:26    
639 6034F6D8BF119 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which is the reverse bit key for T8261? Equivalent to the picture attached. Explained the difference betwwen the keys
Media_4 		RESOLVED 2021-02-23 18:06:40    
640 60328DC37EF5B 5FF4203275A45 gurjeet singh LOCK SMITH vasant kunj delhi -110070 TECHNICAL
adaptor problem General troublshooting done . Now machine is working fine. Media_1
Media_2 		RESOLVED 2021-02-21 22:13:47    
641 602B5D8EE8C8D MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
testing report cutting and decoding problem in Futura auto machine machine is now working fine RESOLVED 2021-02-16 11:22:14    
642 602A2E88C1C89 SHAURYA PRATAP SINGH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Name- babban kumar. address- g.t road ,mandi sirsa machine problem- machine not showing wifi. .machine serial no.-1110110971122 Machine updated and now machine is working fine RESOLVED 2021-02-15 13:49:20    
643 602228BBEFB93 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Facing problem in Futura auto machine. Unable to cut the keys. error ( request for update enabled) Machine sn.no: 1110111359738) customer details: Abdul raheem pH no.+918310846753 SSK SERVICE Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-02-09 11:46:27    
644 601E819D43806 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Duo machine switch not working Machine is working now Media_1 RESOLVED 2021-02-06 17:16:37    
645 601E4D2422A49 PAZHANIMUTHU B V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 TECHNICAL
Cus.name : Ameer key shop Name : Ameer Mob : +919578648483 Model Futura light Sl. no : 1110111525355 comp : Vibration and Noise Came Now machine is working fine .
Media_2 		RESOLVED 2021-02-06 13:32:44    
646 601B7E1D6C45B ABHISHEK GROVER Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL
Product- Tata Manza top cover received this product from MK marketing and the product had quality issues. As discussed with Mr Punit Yadav, the material to be sent back to company as Sales Return and to be accounted in MK Marketing, since the material was billed to MK Marketing from the company As materail is billed to M.K Marketing so creidt note of sales return are adjusted on M.K Marketing RESOLVED 2021-02-04 10:24:53    
647 601B7D56900EA ABHISHEK GROVER A046 AQSA DEALER B 728, DDA COLONY, KHYALA, WEST DELHI, DELHI-110018 TECHNICAL
Customer Name : Chawla Motors, Gurgaon Machine - Matrix problem in machine working, need to be repaired at Minda Silca Office PROCESSING 2021-02-04 10:21:34    
648 601511D9D2680 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
My Smart Pro Serial Number SP806716 used in car now for first time in a Renault Scala 2013 car.Device became heated in 5 mimutes Dear Sir operating temperature of device: from -5C to 40C RESOLVED 2021-01-30 13:29:21    
649 6013D9F3711BC 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL
Dear Sirs We had complained on 27th regarding Futura. No response yet. Further blade of swift T7301 does not insert . Instead of 2 mm it's 2.15 mm. thickness. why so negligence..... ? Aravind 9448189440 8762650840 Media_1
Media_2 		RESOLVED 2021-01-29 15:18:35    
650 60125CE9005B4 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
*Rajindra lock house. ludhiana * machine -futura pro *machine serial no.- 1110111879717 *problem- machine always shows clean the opitical reader. *mobile no.-9814713782 optical Reader changed . Now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-28 12:12:48    
651 60113725A1C2F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
SWIFT PLUS MACHINE COMPLAINT. CLAMP ALIGNMENT NOT CORRECT. CHECKED BY PALANIMUTHU Calibration and alignment of machine done . Media_1 RESOLVED 2021-01-27 15:19:25    
652 601106E4E6EDD 5FACED8C1FE34 Parimala Tools KEY CUTTER Shivamogga -577201 TECHNICAL
Dear Sirs We are having Futura Auto since 18 months. We had complained many times to Mr. Deepak but of no use. Now see regarding Activa Minda line key Futura is not supporting check with key number R1010 or R1003 . We took code from other sources and did. You don't have software of your own company. And during expo 2019 at Delhi while booking Futura , your company had assured key code for TVS , BULLET and many more . Recently Tvs Apache with SPARK lock which is also your company has not updated. It's seems you are shameless or shameful Please take care regarding and arrange for an early solution. Also Alto and Wagon R needs clamp calibration. Please note. Nano - check it that's also improper. Thanks Aravind 9448189440 8762650840 Dear Sir as update came of Bullets and TVS Vechicals please update your machine . Media_1
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Media_3 		RESOLVED 2021-01-27 11:53:32    
653 600FEF6D46724 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
how to add transponder in T8153? Dear Sir, you cannot add transponder in T8153 key because it is not keyshell . RESOLVED 2021-01-26 16:01:09    
654 6009A990067BF PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : Key zone Name : Sundaresh Mob : +919061328971 Location : Perinthalmanna, Kerala Model : Futura Auto Sl.No : 1110110963486 Mac. Address : 38:08:fd:01:1d:29 comp : Machine can't register. Remarks : Customer wrongly put E-mail ID so validation link not came then tried to change but he can'tput the Mac address in the respective field. Registration done and now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-21 21:49:28    
655 6009A952EE781 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : Key zone Name : Sundaresh Mob : +919061328971 Location : Perinthalmanna, Kerala Model : Futura Auto Sl.No : 1110110963486 Mac. Address : 38:08:fd:01:1d:29 comp : Machine can't register. Remarks : Customer wrongly put E-mail ID so validation link not came then tried to change but he can'tput the Mac address in the respective field. Now machine is working fine . Media_1
Media_2 		RESOLVED 2021-01-21 21:48:26    
656 600680B811FD1 VIVEKANAND KUMAR S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 TECHNICAL
NAME - AMBITION, TAPAS HAWLDER MOBILE - +917596838261 location - kolkata mashine - futura light sl no. - 1110111525843 compliant - keys are not cutting in mashine. MASHINE CARRIAGE IS NOT PROCEED AFTER COMAND Machine repaired at H.O and dispatched to the customer. RESOLVED 2021-01-19 12:18:24    
657 60055279882FF K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Duo machine me fuse bar bar ud ja raha he costmor ne 25/30 fuse change kar chuka he please solve ASAP Open the carrege and clean then kcm working properly. RESOLVED 2021-01-18 14:48:49    
658 600552307F91B K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Swift ultra machine me jow properly work nahi kar raha many machine have this problem costmor not satisfied with this problems please give solution ASAP. open carrege and clean all shaft,kcm working properly. RESOLVED 2021-01-18 14:47:36    
659 5FFF0C8D9EEC8 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 TECHNICAL
tedting Testing Complaint, Rejected Media_1 REJECTED 2021-01-13 20:36:53    
660 5FF9B557CD8BD C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which brand & lock model makes use of T7285 CKA1 keys? Query Solved
Media_2 		RESOLVED 2021-01-09 19:23:27    
661 5FF9B516C692A C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Which brand & lock model makes use of T7253 keys? Query Solved Media_1 RESOLVED 2021-01-09 19:22:22    
662 5FF82F27B47A1 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Virendra kumar Mob nom-+91 88082 88858 s.no-1110110810179 Remark- new futura auto machine show error. Machine updated and now machine is working fine Media_1 RESOLVED 2021-01-08 15:38:39    
663 5FF82E1841E90 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remark-Fast copy show blank Now machine is working fine . Media_1 RESOLVED 2021-01-08 15:34:08    
664 5FF7E25484556 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : A2Z Key Shop Location : Karur, Tamilnadu Name : Rahman Mob : 9791887757 Model : Flash 008 Sl. No : 1110111372096 comp : Flash 008 Continually fuse tripping. ( After bridge rectifier Changed) Motor of machine changed. Media_1
Media_2 		RESOLVED 2021-01-08 10:10:52    
665 5FF6A54142261 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
+919910169585 Shoeb Wali from Aligarh problem reported in his Twister II machine left side screw is jam which is responsible for the up n down movement of the shaft please contact him immediately Machine got serviced , Now machine is working fine. RESOLVED 2021-01-07 11:38:01    
666 5FF42990CA775 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MUNEER AHMAD MOBILE - +919044329442 location - Hasan market Rae Bareli -229001 mashine - futura auto sl.no. - 1110110183754 complaint - MASHINE UPDATE NOT ENABLED PROPERLY Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2021-01-05 14:25:44    
667 5FF4211E2B5CA 5FF4203275A45 gurjeet singh LOCK SMITH vasant kunj delhi -110070 TECHNICAL
Machine sn.-1110110164326 machine prblm- decoding and tracer does not move. Name -gurjeet singh Machine-Futura auto At tracer housing was cleaned and oiling done now machine is working fine. Media_1 RESOLVED 2021-01-05 13:49:42    
668 5FF3001D181F7 5FF2FDDE5820D vaibhav singh KEY CUTTER Bilaspur-495001 TECHNICAL
I am a user of silica futura macine n becoz of the quality of the sica key my two original Silva cutters 02L w is broken m attaching pictures of the same ...n expecting quick action... Need to change the cutter . Media_1
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Media_4 		RESOLVED 2021-01-04 17:16:37    
669 5FEDB7438FD1E Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Vijendra kumar mob nom-+91 88082 88858 problem-New futura auto machine show mac address can't be empty. Serail nom-1110110810179 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-12-31 17:04:27    
670 5FEDB18810D9E Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name-Virendra kumar mob nom-+91 88082 88858 mobel name- futura auto serial nom-1110110810179 problem-In new machine show mac address can't be empty. Duplicate Complaint Media_1
Media_2 		REJECTED 2020-12-31 16:40:00    
671 5FE33D14314AD Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Vijay bhai mob nom-+91 80786 19677 Issue- 01L cutter broken found in new futura auto machine. 01lw cutter given in under warrenty. Media_1 RESOLVED 2020-12-23 18:20:28    
672 5FE3001C5F1AF PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : V G S Key World Name : Arun Kumar Mob : 7299915266 1. Swift plus machine belt came out issue resolved. Complaint Resolved Media_1
Media_2 		RESOLVED 2020-12-23 14:00:20    
673 5FE2C058D19D3 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus.Name : VGS Key World Name : Arun kumar Mob : 7299915266 Model : Swift plus Sl. No : 1110111372621 Comp : Swift plus machine during the running, belt automatically came out. Complaint Resolved Media_1 RESOLVED 2020-12-23 09:28:16    
674 5FE1AABCD6B82 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
futura Light updation issue Machine updated and now machine is working fine
Media_3 		RESOLVED 2020-12-22 13:43:48    
675 5FE075C2A5CB1 Avinash Ojha I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
Customer name- Raushion jee Mob nom-+91 99280 59970 Address-Beawar(Raj) s.no-1110110182986 Issue- carbon brush problem. Now machine is working fine . Media_1
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Media_3 		RESOLVED 2020-12-21 15:45:30    
676 5FE074702E1E9 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Vijay kumar Mina Mob-+91 80786 19677 Address-Kota. Problem- machine show error. Serial nom-111011810100 Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-12-21 15:39:52    
677 5FDC88D229FFA VIVEKANAND KUMAR A166 AMAN LOCK HOUSE DEALER TALE WALI GALI, CHOWK, FAIZABAD, U.P. , INDIA-224001 TECHNICAL
NAME - DINESH MOBILE - +917052543940 location - near politechnic CHATRAVAS faizabad - 224001 mashine - futura auto sl no. - 1110110183242 COMPLAINT - MASHINE not cutting keys properly Calibration of clamp done and cutter changed now machine is cutting key properly. RESOLVED 2020-12-18 16:17:46    
678 5FDC650D2BB1C Vaibhav Ramchandra Chile S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
firm name : universal key maker contact person Gaurav bhagwat contact number :9422955224 Kcm :.futura auto serial number :1110110183471 compliant sub: Honda key not cutting properly customer passing problem honda key cutting, sl Machine is now cutting key properly. Media_1
Media_2 		RESOLVED 2020-12-18 13:45:09    
679 5FD9B56A8DA7D VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MALOTI TELECOM,ARUN CHAUDHARY MOBILE - +919748498999 location - 99/A/1B BAGMARI ROAD kolkata - 700054 mashine - FUTURA AUTO SERIAL NUMBER - COMPLAINT -1110111359677 1. mashine cutting stoped in mid of key cutting. 2. MASHINE RESTART AUTO MATICALLY power adaptor changed . Media_1 RESOLVED 2020-12-16 12:51:14    
680 5FD8454C62513 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - MAMA BHANJA KEY POINT, SANDEEP SINGH MOBILE - +916377102868 MASHINE - futura auto serial number - 1110110182351 complaint - TRACER 06T WAS BROKEN DURING KEY DECODING IN MASHINE SERVICE PLEASE PROVIDE TRACER FOR THE SAME Tracer changed . Media_1
Media_2 		RESOLVED 2020-12-15 10:40:36    
681 5FD348D871895 Vipindas C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Dated 21-10-2020 Product :- Futura Auto Complaint:- Issue in Carriage movement After Reparing machine dispatched to customer end. RESOLVED 2020-12-11 15:54:24    
682 5FD1E3103B402 MADDELA SRIKANTH H056 HINDUSTAN TECHNO IMPEX DEALER PHASE IV, PLOT NO 17 AND 18, BLOCK 19, APIIC, AUTONAGAR, GUNTUR, ANDHRA PRADESH - 522509 INDIA-522509 TECHNICAL
customer facing problem in Futura auto machine (deep cutting problem) machine sn no.1110110998549 customer details: Sheikh Nabi National Auto Electrical work pH no.+919866331891 carbon brush changed,and now no problem in cutting the keys Media_1
Media_2 		RESOLVED 2020-12-10 14:27:52    
683 5FD1B7265A627 MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer facing problem in Futura auto machine (deep cutting problem) Machine sn no.1110110998549 customer details: Sheik Nabi, National Auto Electrical work, pH no.+919866331891 Complain already registered. Media_1
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Media_3 		REJECTED 2020-12-10 11:20:30    
684 5FD1B5B3A9FE9 MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer details: National Auto Electrical work. Sheik Nabi, pH no+919866331891. Facing problem in Futura auto machine (deep cutting problem) sn.no.1110110998549 Complain already registered. Media_1
Media_2 		REJECTED 2020-12-10 11:14:19    
685 5FD0AC8695928 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - AV. KEY MAKER, WAKIL SIDDHEQUE MOBILE - 9350415356 LOCATION - SHOP NO. 164, BASANT CHAUK OPP. BARAF KHANA GHAZIABAD - 201001 COMPLAINT - futura mashine not updated. MASHINE - futura auto s.no. - 1110111359622 Machine updated and now machine is working fine RESOLVED 2020-12-09 16:22:54    
686 5FCDC0CCD310C SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
machine on not working power adaptor changed . Media_1 RESOLVED 2020-12-07 11:12:36    
687 5FC9FDCB6D1D5 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear sir, we have received customer complaint from customer of futura machine. Machine not cutting properly both side. please resolve the matter. customer-Mama Bhanja Key Point from -Churu, Rajasthan contact-9413450570, 8107069670 machine is now working fine RESOLVED 2020-12-04 14:43:47    
688 5FC73B23D42E1 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
Name-arun machine- futura auto address- ram bagh chowk amritsar. machine problem- carbon brush. serial no.-1110111359707 carbon brush changed,and now no problem in cutting the keys Media_1
Media_2 		RESOLVED 2020-12-02 12:28:43    
689 5FC72E145025A SHAURYA PRATAP SINGH Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 TECHNICAL
Name- Anwar khan Adress- sikkar Rajasthan. mobile-7014020026. Machine- swift plus. serial no.- 1110110187837 machine problem- movement problem in carraige. Machine got serviced , Now machine is working fine. Media_1
Media_2 		RESOLVED 2020-12-02 11:33:00    
690 5FC5BA75D4ADD PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : I keys Name : Saleem Raja Mob : 8072357228 Model : Futura Auto Sl. no : 1110110183358 Comp : Mobile Tracer not Working. Problem Solved Media_1
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Media_3 		RESOLVED 2020-12-01 09:07:25    
691 5FC3234CE9D66 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
One SMART PRO AD2000 was sold to me forcefully against my wish vide Invoice No.19-20/1TR/014101 dated 17-10-2019. Even after receiving,we didn't open it.Mr.Deepak came in person to activate the device.That time also I insisted Deepak not to activate it and take it back.But he ignored my request and activated it saying that it will be very useful.That was the first and last the machine case was opened. Neither Deepak nor anybody else could even provide a list of cars coverage. Atleast if I get a clear list of cars covered,I can sell to someone who is interested saying that it is registered but unused,atleast @ my cost. Dear sir, now you are using your device and for any support please let me know . RESOLVED 2020-11-29 09:57:56    
692 5FBF9022C8229 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
TR-T128C Toyota H Chip was sent to me 100 pcs vide invoice No.19-20/1TR/011207 dated 30.05.2019 We were told it is used to clone Toyota G chip.But it was not happening.Also made a complaint.But not resolved.We could not use the chips No response from the dealer end.
Media_2 		RESOLVED 2020-11-26 16:53:14    
693 5FBF86CD64944 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - GL SALES, SANTOSH YADAV MASHINE - MATRIX PRO MASHINE SL.NO. - COMPLAINT - CUTTER SHAFT ASSEMBLY NOT WORKING PROPERLY, CARRIAGE JAM, capacitor change and cleaning of machine done Media_1 RESOLVED 2020-11-26 16:13:25    
694 5FBF85F505487 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - GL SALES, SANTOSH YADAV MASHINE - DUO BASE MASHINE S NO. - 1059161920805 COMPLAINT - ELECTROMAGNETIC SWITCH NOT WORKING PROPERLY,MOTOR SPEED SLOW After the several reminders and follow up,Since you are not responding so we are closing the complaint . Media_1 RESOLVED 2020-11-26 16:09:49    
695 5FBF82F0316A5 VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
TR-T128 Chips 100 pcs was sent from company saying that it is used to clone Toyota G chip in Fast copy.But we were never able to clone it.And not able to use.We have already complained.But no solution received Complaint already have been registered (Duplicate complaint) Media_1 REJECTED 2020-11-26 15:56:56    
696 5FBF7B8E82D3D K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
New hero keys not hard easily band Key material is ok as per as ISI standard. Media_1
Media_2 		RESOLVED 2020-11-26 15:25:26    
697 5FBCC5848B926 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear Sir, We have received a complaint of Twister II machine from a customer of Ghaziabad. Technical Issue in Machine. Please resolve the same. Customer detail is given below- Name - Amarjeet Singh Location - Ghaziabad Mob no- 9711567281 Oiling and lubrication of clamp and pillars done now twister II machine is working fine . RESOLVED 2020-11-24 14:04:12    
698 5FBB6E925504D Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Danish Bhai Firm name-Amir key maker Mob nom-93522 22567 Issue- Futura auto show machine blocked. Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-11-23 13:40:58    
699 5FBB6C34B7153 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name-Danish Bhai Firm name- Amir key maker Address-Jaipur issue- Futura auto show block. this complain already registered. Media_1
Media_2 		REJECTED 2020-11-23 13:30:52    
700 5FB9396D23297 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Customer name-Abdul Bhai Mob nom-+91 98933 47143 Address- Indor Issue- New swift machine not move up down. MACHINE WORKING NOW RESOLVED 2020-11-21 21:29:41    
701 5FB8AF8BF0082 S244 SHRI TYRE AGENCY SILCA POINT 11-A,Shopping Centre,Kota--324007 TECHNICAL
UNHAPPY Training provided by Deepak on Futura Light,RW4 Plus and Smart pro. Customer is satisfied now. RESOLVED 2020-11-21 11:41:23    
702 5FB49B6CEE92F PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
During the key cutting, App automatically came to home page Problem Solved, machine is working fine Media_1 RESOLVED 2020-11-18 09:26:28    
703 5FAE43169C6A0 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Gopi key maker, vellore, Name : Gopi G Mob : 9443117586 comp : optical reader error Re-insert the optical reader cable and calibrate the optical reader Media_1 RESOLVED 2020-11-13 13:55:58    
704 5FACE184361DD PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus Name : Care and key Name : venkatesh mob : 9600553502 complaint : after the calibration "Tolerance limit exceed " shown zero, all clamp and mobile tracer calibration done Media_1
Media_2
Media_3 		RESOLVED 2020-11-12 12:47:24    
705 5FABB0584550B VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - IMRAN MOBILE - 7310133133 LOCATION - NEAR KHARBANDA MOTOR COMPLAINT :- CARRIAGE JAM AND CARRIAGE LEVER NOT WORKING Carriage movement problem solved RESOLVED 2020-11-11 15:05:20    
706 5FAA382FA2948 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super keys Name : Sathish Mob : 9884326071 comp : When during the key cutting App automatically came to Home page. Tab reset and futura app again installed. Media_1
Media_2 		RESOLVED 2020-11-10 12:20:23    
707 5FAA2AFE69AC0 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
Name-basarat hussain. Address- main 100 futa road munsi market. delhi. machine problem- calibration problem and alignment problem in clamp. serial no.-1110110192503. mob no.-9667804075 Calibration and alignment of machine done . Media_1 RESOLVED 2020-11-10 11:24:06    
708 5FA91C8A8BB04 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
A customer from mangalagiri facing some problem in Futura auto machine (Deep cutting edge ) Customer details: Mastan khan. pH no.9603316066. Tenali road middi center, Mangalagiri, Guntur district.A.P. Machine Sn.No.1110110164432 carbon brush changed,and now no problem in cutting the keys Media_1
Media_2
Media_3 		RESOLVED 2020-11-09 16:10:10    
709 5FA91B492D798 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
A customer from mangalagiri facing problem in Futura auto machine (Deep cutting problem) Customer details: Name:Mastan khan pH no.9603316066 Address:Tenali road, middi Already this complain is registered . REJECTED 2020-11-09 16:04:49    
710 5FA2578DEE0DA VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - ELIYAS MOBILE - +919811615190 location - near sector 16 metro station REMARK - lamp and tilt knob not working properly machine is now working fine RESOLVED 2020-11-04 12:56:05    
711 5FA13CAE1B7D6 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
dealer name: Kishore Key Customer name: Kishore Had issue with key cutting on Futura Auto. Problem observed was Both Cutter broken, Tracer movement hard. Gave training and explained the features. need to change the cutter and training given on how to cut the key Media_1
Media_2 		RESOLVED 2020-11-03 16:49:10    
712 5F9BE5C03E807 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Pankaj bhai Firm name- Pankaj key maker Mob nom-098281 93522 Remark- Futura show spindle error at time of cuttung. Machine updated and now machine is working fine
Media_4 		RESOLVED 2020-10-30 15:36:56    
713 5F9A92524019F Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Remark- Swift motor burn Work done- Change motor(Problem solved) Motor and motor shaft changed Media_1 RESOLVED 2020-10-29 15:28:42    
714 5F995137BAB1C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : KMS Keys, Trichy Name : Kajamudeen PH : 9942212068 Comp : Fast copy update issue updated the Fast copy by using silca biz Media_1 RESOLVED 2020-10-28 16:38:39    
715 5F97DF35005B3 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Firm name-Sankar Auto electric Mob nom-+91 98281 30821 Issue- Futura machine restart automatically at time of key cutting Problem solved . Address- Suratgadh Rajasthan Tab reset and limit switch adjusted , now machine is working fine . RESOLVED 2020-10-27 14:19:57    
716 5F96C767610C3 Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Firm name- Universal motor Mob nom-+91 94229 55224 Problem- Machine restart automatically. Problem solved. Factory reset of machine done and now machine is working fine . RESOLVED 2020-10-26 18:26:07    
717 5F968E1231846 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Jujar bhai Mob nom-+91 98246 26553 Remark-Flash 008 wire and fuse burn problem solved by Avinash ojha. fuse and wiring of machine changed Media_1
Media_2 		RESOLVED 2020-10-26 14:21:30    
718 5F94133053542 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to diffentitae between TR-T9091 & TR-T9092? please share a picture to show the visible differences. PCB slot spacing is different in both key shell Media_1 RESOLVED 2020-10-24 17:12:40    
719 5F93B2994C797 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to differentiate between TR - T9091 & TR- T9092? Dear Sir, Key Part code TR-T9091 is SUZUKI REMOTE SHELL SWIFT / WAGON R / RITZ and Key TR-T9092 is for SUZUKI REMOTE SHELL CIAZ. Only change in profile (L/R side). RESOLVED 2020-10-24 10:20:33    
720 5F926352E011E C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
what is the difference between these keys? There is only a thickness difference between the two keys. KA2 is slightly thicker than KA1. Media_1 RESOLVED 2020-10-23 10:30:02    
721 5F8FDED4A6E4A Avinash Ojha P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 TECHNICAL
Customer name-Mayur Bhai Firm name- Mayur key maker Mob nom-9374145108 Remark -machine auto restart. (Problem solved) limit switch position adjusted. and tab reset . RESOLVED 2020-10-21 12:40:12    
722 5F8D3ED01DC73 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name- Somnath bhai Firm name-Somnath key pune Mob nom-+91 98234 44727 Problem- Mobile tracer error Problem Solved RESOLVED 2020-10-19 12:52:56    
723 5F8C6EF38D614 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
How to decode and cut Godrej Padlock Lever keys. We cannot decode 7 lever or any that type of key by futura light machine RESOLVED 2020-10-18 22:06:03    
724 5F899232D3DA6 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Firm name- Key shop costomer name-Mr. Jujar bhai Problem- Machine not taking update. Problem Solved Media_1 RESOLVED 2020-10-16 17:59:38    
725 5F8988A55EA32 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Can we copy both Godrej & Europa keys on CKA2 key? The pin positions seem to be different. Yes, it worked. Media_1 RESOLVED 2020-10-16 17:18:53    
726 5F892F6F15839 PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 Ph: 7299915266 Comp : Futura Updated but card not shown and Warning error came. Need to update the machine Media_1
Media_2 		RESOLVED 2020-10-16 10:58:15    
727 5F892E45988D3 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super Keys, Chennai. Model : Futura Auto Sl. No: 1110110183389 PH: 9884326071 Comp :Futura Updated but card not shown and warning error was came Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-16 10:53:17    
728 5F883192675B4 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Customer name-Mr. Om prakash Mob nom-+91 78210 56565 Address- Pali Rajasthan Issue- app close suddenly Problem solved. RESOLVED 2020-10-15 16:55:06    
729 5F86E704DE22E C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 TECHNICAL
Futura decoding keys training. Ultra keys, side cut keys. Training and installation done of futura light machine. Media_1 RESOLVED 2020-10-14 17:24:44    
730 5F86AA5C26D97 SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
1033801150708 update not working Machine updated and now machine is working fine Media_1 RESOLVED 2020-10-14 13:05:56    
731 5F869EC2E88C6 Rajesh Pujari S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
Futura Auto Update issue Customer Name: Mr. Nilesh Ph.: 9823747473 location : Lonavala update done .Now machine is working fine Media_1 RESOLVED 2020-10-14 12:16:26    
732 5F8176FF4643D Vaibhav Ramchandra Chile D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
customer name Nikhil sunuka contact number :8104517870 Adreess :sai auto key works, Nana chawl Mumbai 400007 machine : futura problem : showing error of update interrupted After buying the subscription problem will resolved. Media_1 RESOLVED 2020-10-10 14:25:27    
733 5F8169A9E4FAB Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
customer name :Nilesh kotulkar contact number :9823747473,9552193233 machine :futra auto problem : update enabled Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-10 13:28:33    
734 5F803D66AAB9B Vaibhav Ramchandra Chile N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL
customer name Gaurav bhagwat contact number :9422955224 machine :futura auto machine serial number :1110110183471 sub ofcomplain : machine update done but showing old version. Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-09 16:07:26    
735 5F801C8F7062A SHAURYA PRATAP SINGH S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL
Name- Devraj tanwar,Address- palwal road gurugram haryana. Mob.-9812887833. Machine problem- 07T broken during the training Machines sn-1110110998471. Need to change 07t tracer Media_1 RESOLVED 2020-10-09 13:47:19    
736 5F8000CFA3FBE Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Amit Bhai Mob nom-97990 08218 Address-Jodhpur Rajasthan Problem- futura show update enabled. Machine updated and now machine is working fine RESOLVED 2020-10-09 11:48:55    
737 5F7EF5478939A SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
name-mohd hakeem, address- chunupur,jiyanpur,azamgarh machine- futura auto serial no.-1110111359783. problem-updation problem. mob.- 7388459616 Machine updated and now machine is working fine RESOLVED 2020-10-08 16:47:27    
738 5F7BD5EA57E7C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Cus. Name : Chennai Super Keys, Chennai Model : Futura Auto Sl. No. 1110110183389 PH. 9884326071 COMP : The Machine is blocked Machine updated and now machine is working fine Media_1
Media_2 		RESOLVED 2020-10-06 07:56:50    
739 5F7AA9CB12165 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
Customer name-Sardar jee Mob nom-+91 820 947 7121 Problem - Show machine block Address- Pali Rajasthan. Machine updated and now machine is working fine RESOLVED 2020-10-05 10:36:19    
740 5F77E57BAE59D SP004 - TECHNICAL
swift machine is not working properly Duplicate Complaint REJECTED 2020-10-03 08:14:11    
741 5F75AA650A38F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
CUS. NAME : ANNAI STICKERS, MARTHANDAM, MODEL : FUTURA AUTO SL. NO : 1110110164364 PH: 9047993377 COMP : KEY OVER DEPTH CUTTING ISSUE Media_1
Media_2 		RESOLVED 2020-10-01 15:37:33    
742 5F749CFE81E2B PAZHANIMUTHU B S175 SAKTHI INDUSTRIES CHENNAI DEALER 11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030 TECHNICAL
Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 PH : 7299915266 complaint : key cutting issue Action taken : Replaced the Carbon brush and KCM is working properly carbon brush changed Media_1
Media_2 		RESOLVED 2020-09-30 20:28:06    
743 5F7448E8C214C SP008 CITY LOCK SILCA POINT CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001 TECHNICAL
my futura Machine try again to againe update but no updating Need to buy subscription RESOLVED 2020-09-30 14:29:20    
744 5F7311B0C9A39 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
T80+ TRANSPONDER CHIPS ARE NOT GETTING CLONED. OUT OF 10 ONE CHIP GETS CLONED REST SHOWS KEY BLANK NOT CORRECT. I HAD SEND THE VIDEO OF THIS IN MSD GROUP Transponder is taken back as a sale return . RESOLVED 2020-09-29 16:21:28    
745 5F72DFF26ECE2 SHAURYA PRATAP SINGH N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Name-Gurjeet singh Address- D-2 vasant kunj,Near power house,Delhi Machine- futura auto serial no. 1110110164326 Problem- Decoding Problem . Training given on how to decode the key Media_1 RESOLVED 2020-09-29 12:49:14    
746 5F72D5F6197DB Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Costomer name-Mr Vinay Mob nom-+91 99703 41537 Problem- Futura updating issue model- Futura S.no-1911201080606 Need to update by fast internet connection RESOLVED 2020-09-29 12:06:38    
747 5F7202017AD06 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
Not able to cut the keys properly on Silca Duo Machine Customer name: Sunil Keymaker, Mumbai phone no: +919892246915 Need to loose belt little bit Media_1
Media_2 		RESOLVED 2020-09-28 21:02:17    
748 5F71940A5B4B2 Rajesh Pujari K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
Futura Machine Working Slow. Customer Name: Rahul, Ahmedabad Ph.: 9722265341 Need to update the machine Media_1
Media_2 		RESOLVED 2020-09-28 13:13:06    
749 5F6E0F8E67298 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
CUS. NAME : CHENNAI SUPER KEYS. LOCATION : CHENNAI. MODEL : FUTURA AUTO SL. NO : 1110110183389 PH : +91 98843 26071 Complaint : App not able update Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-09-25 21:11:02    
750 5F6DCD610D8EA Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
carbon brush issue at M/s. A to Z key. action taken: Changed Carbon brush and machine working fine. Carbon Brush changed. Media_1 RESOLVED 2020-09-25 16:28:41    
751 5F6DC884CBED6 Avinash Ojha S164 SANVI KEY TRADERS LOCK SMITH SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042 TECHNICAL
Customer name-Nilesh Kotulkar Mob nom-9823747473 Model- futura auto Work done- update futura Machine updated and now machine is working fine . RESOLVED 2020-09-25 16:07:56    
752 5F6DC7B96F1F5 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
customer name-Mayur bhai Mob nom-+91 93741 45108 Model -futura light work done- Update futura Machine updated and now machine is working fine . RESOLVED 2020-09-25 16:04:33    
753 5F6DC59DC8F0E Avinash Ojha P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
Customer name-Aftab bhai Mob-+91 77749 40195 Work done-Update futura on video call issue- Swift and hero update not show Machine updated and now machine is working fine . RESOLVED 2020-09-25 15:55:33    
754 5F6C921D82C29 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer name- Munna Bhai model-swift plush serial nom-1110111628339 mob nom-9998108077 probelm- swift not move Problem solved Calibration done RESOLVED 2020-09-24 18:03:33    
755 5F6C7F98C1BB4 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL
Futura problem Contact : Sunny Mob : 9852712609 Training given on machine how to cut the key. RESOLVED 2020-09-24 16:44:32    
756 5F6B3F66A0C0D PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name: Ameer key shop, Chennai. Model : Futura Light. Sl. No. : 1110111525355. PH : 9578648483. Complaint : 01L Cutter was broken during the Pulsar 180 key cutting, that is new cutter and 5 keys only cut. Need to change cutter. Media_1
Media_2 		RESOLVED 2020-09-23 17:58:22    
757 5F6B097DC3678 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem in Futura cutter of Bhat Automobile kashmir RESOLVED 2020-09-23 14:08:21    
758 5F6AEFEA11C99 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
Deep cutting problem in Futura auto machine.sn.no.1110110183488 Need to calibrate the tracer RESOLVED 2020-09-23 12:19:14    
759 5F6AEE9073B57 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine machine not working in between keys cutting and decoding. customer details:Srinivas, pH.on.9246633866, opp District court, Pradeep Nagar. vizianagaram-535004.AP Calibration Done and now machine is working fine RESOLVED 2020-09-23 12:13:28    
760 5F6AEB8E757AB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
duo base machine nob fitting rod broken issue. customer details: Satti babu pH.no.9440131366, sarasvati park, daba garden,Vizag.530020.Ap. Need to change the clamp rod RESOLVED 2020-09-23 12:00:38    
761 5F6AE5DED6A8B VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
CUSTMER NAME - YAHYA KAZI MOBILE - 9741551219 MASHINE MODEL - FUTURA AUTO SERIAL NUMBER - 1110110917601 ADDRESS - OPP. JALI CROSS NH 66 BHATKAL KARNATAKA PROBLEM - CUTTER BROKEN DURING INSTALLATION cutter changed RESOLVED 2020-09-23 11:36:22    
762 5F6ADF1341483 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Safee bhai Firm name- Safee lock mob nom-88661 52152 problem- At the time of key cutting machine restart(Limit switch problem) Address-Jamnagar Gujrat limit switch position adjusted. RESOLVED 2020-09-23 11:07:23    
763 5F69AF4319949 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem of quality reported in 01F cutter purchased Cutter changed now 01l is going with machine RESOLVED 2020-09-22 13:31:07    
764 5F688F7C823AE Rajesh Pujari M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
Key 7316 : 50 nos received today without logo on both side. kindly arrange to send the stickers at the earliest possible. The customer has received the sticker - as he confirmed Media_1
Media_2 		RESOLVED 2020-09-21 17:03:16    
765 5F687D18AE202 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
customer name bansi lal soni 9414424220 Problem carbon brush address alwar rajasthan s.n num 1110110164302 model futura auto warranty (years) Carbon Brush changed. RESOLVED 2020-09-21 15:44:48    
766 5F647A63AB836 VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
NAME - YAHYA KAZI MOBILE - 9741551219 SERIAL NUMBER - 1110110917601 ADDRESS - OPP. jali cross NH 66 BHATKAL KARNATAKA MASHINE PROBLEM - DECODING AND KEYS CUTTING PROBLEM Training given on machine how to decode key. RESOLVED 2020-09-18 14:44:11    
767 5F6450EBEBF69 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name : Annai stickers, Marthandam. Model : Futura Auto Sl. No. : 1110110164364 Sub : Start up issue Complaint : App not working, shown Reloading page. Month on month this issue happened. Tab reset and futura app installed ,now machine is working fine. Media_1
Media_2 		RESOLVED 2020-09-18 11:47:15    
768 5F6350D73292A Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
power box not working for Delta Automatic customer name: Vikas Auto Stores ph.: 9987117853 need to purchase this spare parts by silca Media_1
Media_2 		RESOLVED 2020-09-17 17:34:39    
769 5F61A9A488EF2 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - ARUN CHAUDHARY KOL CONTACT NO. - +919748498999 MASHINE SERIAL NO.- 1110111359677 ADDRESS - 99/A/1B BAGMARI ROAD KOLKATA - 700054 MASHINE PROBLEM - FUTURA AUTO UPDATE Machine updated and now machine is working fine . RESOLVED 2020-09-16 11:29:00    
770 5F5F0C7CAF35E SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
KRISHNA LAL LOCK MERCHANT Name- Arun Kumar Contact no-9815709057 Machine serial no.- 1110111359707 Address- Chowk Ram bagh,Gujrati basti,Amritsar punjab Machine problem- Machine automatically restart. Power adaptor of Machine Changed. RESOLVED 2020-09-14 11:53:56    
771 5F5CDE5C97354 K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
meachine automatic restart when I cut the key Power adaptor changed and now machine is working fine. RESOLVED 2020-09-12 20:12:36    
772 5F5C59C4BBD57 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Customer Name : I Keys and Locks - Dindigul Model : Futura Auto Sl. no: 11101101183358 Mob : 9843644236 Complaint : Mobile Tracer did not come down properly Tracer Nob tighten and now tracer is working fine Media_1 RESOLVED 2020-09-12 10:46:52    
773 5F5B1F03380FD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- pankaj chouduary address- shop no.5 ,gopal paayu,amrita devi park,jodhpur machine serial no.- 1110111525874 machine problem- machine blocked machine- futura pro Machine Registration and update done, now machine is working fine. Media_1
Media_2 		RESOLVED 2020-09-11 12:23:55    
774 5F59C730712F4 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
Name-jishan address- bakarmandi kanpur mob-7985673903 machine problem- disconnect wifi automatically machine serial no.-1110110183525 Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-09-10 11:56:56    
775 5F59B043E9CB2 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
please help the customer to update the RW 4 and P Box customer name : Mr. Sanjeev ph.: 9821467305 Customer shop are closed due to lockdown Media_1
Media_2 		RESOLVED 2020-09-10 10:19:07    
776 5F5363CEE3F75 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
abc test REJECTED 2020-09-05 15:39:18    
777 5F51E34E56178 Vaibhav Ramchandra Chile P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
customer name irfan pathan customer contact number :9867320430/9594703325 machine :swift plus sub:handel not working y axis handel is not working properly. Handel is lock I have send u video . Calibration Done and now machine is working fine Media_1 RESOLVED 2020-09-04 12:18:46    
778 5F508054A57B5 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Firm name-Arjun motor Mob nom-9828140808 Adress-Bhilwara (Rajasthan) Problem-M-box not installing. RESOLVED 2020-09-03 11:04:12    
779 5F507BE2235AB SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
banjara computerised chabi name- umrao singh address- infront of petrol pump, near satnali chowk,mahendragadh,harayana machine serial no.-1110111359523 machine problem- machine restart automatically. Adaptor changed and now machine is working fine. RESOLVED 2020-09-03 10:45:14    
780 5F4F639EF02D2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Issue: Futura auto machine Adapter problem. Sn.no.1110111359417 customer details: Jabbar,pH.no.9849098259, address: opp, Hyderabad central,near euro shop lane, Ameerpet road,Punjagutta,Hyd.500082.TS. Power adaptor changed and now machine is working fine. RESOLVED 2020-09-02 14:49:26    
781 5F4DE766DFAAA Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
Futura Calliberation issue Name-Mr. Nayab Rasool Contact No- 9441275601 Machine updated and now machine is working fine . RESOLVED 2020-09-01 11:47:10    
782 5F4CCCC91B016 Rajesh Pujari D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
decoding issue is Futura Light customer : Girish Sharma phone no : +919028584899 Tracer setting done now machine working fine . Media_1 RESOLVED 2020-08-31 15:41:21    
783 5F4C91D79675E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- sube singh address- infront of senior school,jaipur road, N.H 8 pawata jaipur. contact no-7737334262 machine-futura auto serial no.-1110110183310 machine problem- machine blocked Machine updated and now machine is working fine . RESOLVED 2020-08-31 11:29:51    
784 5F4A532F75900 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer name-Hemang bhai mob nom-+919924991999 problem-show error in motor motor calibration done RESOLVED 2020-08-29 18:37:59    
785 5F4A00D6A1D90 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
customer name-Jujar bhai problem-futura show optical sencer error mob nom-9824626553 Optical sensor and sensor wire pin cleaned and now machine working fine. RESOLVED 2020-08-29 12:46:38    
786 5F4796F5A9C8C MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine Adapter cable issue. customer details:Jabbar ,opp Hyd central,punjagutta.Hyd.500082.TS. pH no.9849098259. S.n.no.1110111359417 Power cable change now machine work properly RESOLVED 2020-08-27 16:50:21    
787 5F44E360339D1 Rajesh Pujari K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
New Swift machine not working properly customer name: Raja shop name: Raja Key Makers ph.: 8171723334 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:39:36    
788 5F44E2CC816E5 Rajesh Pujari N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL
Futura Pro Machine: Calibration issue, V cutter not moving.. Customer name: Devidas Raktate shop Name : Golden keys ph. 9923864479 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:37:08    
789 5F44AB4CA8A09 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
name- dilwar singh mob-9888159630 address- near chacha juice,phagwara chowk,hosiarpur,punjab machine serial no.- 1110111525881 machine problem- start up problem Machine updated by cfu file and now working fine. RESOLVED 2020-08-25 11:40:20    
790 5F43B7B5EB4F1 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name-Ashok patel mob nom-+91 98253 92398 Problem- Stop machine at time of key cutting Adress-Amreli Problem solved Engg name-Avinash Ojha Machine updated and now machine is working fine RESOLVED 2020-08-24 18:21:01    
791 5F436513E206B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Annai Stickers, Marthandam. MOB: 9047993377 Model : Futura Auto Sl. no : 1110110164364 SUB : Start-up issue Complaint : Shown Reloading page Machine updated by CFU File and now working fine. Media_1
Media_2 		RESOLVED 2020-08-24 12:28:27    
792 5F4364F1724BA MADDELA SRIKANTH P066 PHARMACARE LABORATORIES PVT LTD. DEALER H.NO. 1-1-275,PLOT NO.22, BALAJI NAGAR COLONY, KOTHAPET VILLAGE, LB NAGAR MUNICIPLE- TECHNICAL
Bearing problem in Twister 2 machine. customer details: P. Rajkumar, Tilak Nagar, peddapalli,karimnagar.505172.Telangana. pH.9963725900. Twister 2. sn.no. 1110111838202 Calibration done and now machine is working fine. RESOLVED 2020-08-24 12:27:53    
793 5F3FA08A0A43B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer name : Boss Keys, Edappal. Mob: 8891188270 Modal Futura auto SL. NO: 1110110182245 Compaint : Machine not decoding Tracer setting done now machine working fine . Media_1
Media_2 		RESOLVED 2020-08-21 15:53:06    
794 5F3E1A5553734 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
J.v Automobile name-jai chand address- chadiyara,NH21,opposite visco resort,mandi(H.P) mobile no- 9418083521 machine- futura auto machine serial no.-1110111359615 machine problem- when customer cut the key machine redirectly the home page Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-08-20 12:08:13    
795 5F3BC2233D693 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
customer name-kamal deep ,mobile no.-7009826377,machine-futura light ,machine. serial no.-1110111525195 customer shop name-capital batteries, customer address-shop no 2 near MSD school bathinda punjab. MACHINE PROBLEM- MACHINE BLOCKED Machine updated by CFU File and now working fine. Media_1
Media_2 		RESOLVED 2020-08-18 17:27:23    
796 5F363CA7442F5 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : HABEEB'S KEY POINT, MANNARKKAD. MOB: +919961966191. MODEL : FUTURA LIGHT SL. NO : 1110111525027 COMPLAINT : Optical reader issue. Optical sensor recelebrated and now machine working fine Media_1
Media_2 		RESOLVED 2020-08-14 12:56:31    
797 5F3505ADAC7DB D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
key part no. 7151 , length of this key is smaller than orginal key please see in attached images Informed to quality department and they crossed verified , and they insure that it will not happen again Media_1
Media_2 		RESOLVED 2020-08-13 14:49:41    
798 5F326724CC9B0 Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
customer name Maharashtra key centre mobile number :9822426589 machine name futra auto ,serial number 1110110183327 sub :trouble installation machine installation problem for this error applying the update. Machine updated successfully Media_1 RESOLVED 2020-08-11 15:08:44    
799 5F2E34C570964 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : khameel car keys, chennai. Mob :9841514516. Model : Futura light. Sl. no : 1110111525936. Complaint : Changed New adaptor but Machine not start. changed adaptor Media_1
Media_2 		RESOLVED 2020-08-08 10:44:45    
800 5F2D0DBC45D1F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Seenu stickers, Chennai. Mob : 98941413154 Model : Futura Auto Sl. no: 1110110182108 Sub : 01L cutter damaged Complaint : After installation during cut the first key, machine automatically restart, then check the cutter. it was damaged. cutter broken due to key material hardness Media_1
Media_2 		RESOLVED 2020-08-07 13:45:56    
801 5F2C02C094A67 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer name : seenu stickers, chennai. Mob : 9841413154 Model : Futura auto Sl. No. : 1110110182108 Complaint : Installed new machine when key cutting the machine automatically restart and second time shown motor Error Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-08-06 18:46:48    
802 5F2A79A19FA40 VIVEKANAND KUMAR I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
custmer name :- Hakeem ahmad Mo.no. :- 7388459616 Address :- vill-chunupar post-Jiyanpur district-Azamgarh pin-276140 Mashine :- futura auto serial no :- 1110111359783 Issue :- Decoding problem in both clamps(01VA & 01RA) Training given on machine how to decode key. RESOLVED 2020-08-05 14:49:29    
803 5F290739ACDDF Vaibhav Ramchandra Chile D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
customer name : giriraj sanganwar mobile number :9096284009 complete sub :smart pro updating customer change the mobile, his facing problem smart pro software updating problem. Machine updated and now machine is working fine . RESOLVED 2020-08-04 12:29:05    
804 5F28F8AFB832F MADDELA SRIKANTH P066 PHARMACARE LABORATORIES PVT LTD. DEALER H.NO. 1-1-275,PLOT NO.22, BALAJI NAGAR COLONY, KOTHAPET VILLAGE, LB NAGAR MUNICIPLE- TECHNICAL
Ramesh, opp srikrishna theatre,uppal main road, pH no.9989282358. issue: cutting problem in pulsar 220 key (Futura light) machine. sn.no.1110111525645. Clamp setting changed, so correct setting done now customer able to cut the pulsar key. RESOLVED 2020-08-04 11:27:03    
805 5F28F3F44DEE8 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
M.D.shamshuddin ,s.no.22-8-605,opp.city civil court,chatta bazaar, Hyderabad.ph.no.9347516181. issue:track (Lazer) key cutting problem in Futura.sn.no.1029191000709 Clamp setting changed, so correct setting done now customer able to cut the pulsar key. RESOLVED 2020-08-04 11:06:52    
806 5F28E80494F6B MADDELA SRIKANTH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Mohiuddin Shaik,near vijayadurga paint shop,pidugugu rallah,pin.522413.A.P. pH.7013275174. issue: Unable to update Futura auto .sn.1110110171942, (M.srikanth sales) Hyderabad. Machine updated and now machine is working fine RESOLVED 2020-08-04 10:15:56    
807 5F28DF0E5A740 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
Issue in cutting VW Polo key Machine serial no-1915781850604 owner Name- Mr Vikas Contact no-8708740920 Training given on machine how to decode key. RESOLVED 2020-08-04 09:37:42    
808 5F25454E720C1 S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
customer name - Durga key maker customer no.9880821868 machine name - futura auto serial no.1110110164357 complain - futura app not loading and wifi asking password Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-08-01 16:04:54    
809 5F22932998249 Kuldeep Kumar R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Machine-Futura Auto Machine serial no.1110110182283 customer issue- 01VA clamp broken customer name- neeraj agrawal contact no. 9936664030 customer address- neeraj traders maa gayatri market bhojan bagh jhansi up 2840001 Need to bill one 01VA clamp RESOLVED 2020-07-30 15:00:17    
810 5F22842AA01F8 Kuldeep Kumar R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
Machine Name : Futura Light Complaint : Internal Server Error(software issue) Machine serial no.1027701190605 customer name- Ranjan khan shop address- shahar trade center ,near polytechnic chauraha lucknow (U.P) Machine updated and now machine is working fine . RESOLVED 2020-07-30 13:56:18    
811 5F2168FE13323 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Updating issue Test complaints. REJECTED 2020-07-29 17:48:06    
812 5F2017EA68AD8 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
Futura Updation. Serial No-1915781850604 Machine updated and now machine is working fine . RESOLVED 2020-07-28 17:49:54    
813 5F200FA4D3F7E D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
customer facing problem in decoding the Tiago key as showing clamp 01j,02j , but customer machine having futura auto serial no. of machine is 1110111359448 customer mobile no.9986474037 need to purchase clamp for cutting this key Media_1
Media_2 		RESOLVED 2020-07-28 17:14:36    
814 5F1FC6654BF02 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear Sir, We have received a complaint from Twister II machine user. Customer will be visit to Minda Silca along with machine. This is requesting to you please resolve the issue. Thanking you Customer Name : Harmeet Singh Location : Noida contact no: 9971474876 Twister II Machine serviced in company RESOLVED 2020-07-28 12:02:05    
815 5F195EB66F58F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Annai key Duplicating, Marthandam. Mob : 9047993377 Sl. No: 1110110164364 Sub : Futura Auto - Start-up issue Complaint : App not working, Shown reloading page. Machine updated and now machine is working fine . Media_1
Media_2 		RESOLVED 2020-07-23 15:26:06    
816 5F192AECD88E4 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Dear team, Customer Name : Khameel car key, Chennai Mob : 9841514516 Sl. No: 1110111525935 Sub : Futura light - Adaptor issue Complaint : Noise came from adaptor. Adaptor changed and now machine is working fine. Media_1
Media_2 		RESOLVED 2020-07-23 11:45:08    
817 5F169BC5999E2 Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
Pulsar key cutting and decoding problem customer name - Mr Nayab rasool contact no. : 9441275601 Training given on machine how to decode key. RESOLVED 2020-07-21 13:09:49    
818 5F169B2D3D9D4 Lalit Shahi SP013 KEY SMITH SILCA POINT SHOP NO. -39, AUTO MARKET, HISSAR-125001 TECHNICAL
machine updated needed and subscription of Machine should be purchased from company Machine serial no. is 1915781850604 customer name- Mr vikash contact no. - 8708740920 Subcription done and machine updated . RESOLVED 2020-07-21 13:07:17    
819 5F112026C0341 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
Dear sir, we have received a complaint from our Futura Auto user. Machine not duplicating VW Polo key. Please contact to customer & resolve the issue. Thank you Sir Customer detail Name - Surjeet Singh Location - Delhi Mob No +918368787016 Training given on machine how to decode key. RESOLVED 2020-07-17 09:21:02