COMPLAIN HISTORY

RESOLVED : 1230
PENDING : 29
REJECTED : 107
GENERAL: 406
COMMERCIAL: 40
TECHNICAL: 819
LOGISTICS: 205

S.NO TOKEN BY EMP CUSTOMER CODE NAME CUST. TYPE ADDRESS-PINCODE TYPE SUB TYPE MACHINE INFO/SR. REMARK RESPONSE Media Links STATUS DATE Action
1 677D3213609CE N061 NATIONAL CAR TECH SOLUTION & KEYS SILCA POINT SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003 GENERAL
how to change my shipping address in this app PENDING 2025-01-07 19:24:27    
2 677655F29A5B1 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
sir ye machine ka side handle jaam hai isko thik karna hai please sir is machine Ko jaldi se thik kra dijiye please Media_1 PENDING 2025-01-02 14:31:38    
3 676BA491A1C37 Abhijit Bajpai VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
253 rs price gap showing in our app & in dealer invoice. Media_1
Media_2 		PENDING 2024-12-25 11:52:09    
4 675A652C639E4 SUYOG SHAILESH UTTEKAR P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 GENERAL
we order this part no A15001CRZ keys quantity 2500 and we recive 5 box in all box showen 500 quantity bt we recive 400 key quantity in 5 box kindly check and confirm the issue PENDING 2024-12-12 09:53:08    
5 67598494BEC6F 645BCD1987025 janakiraman LOCK SMITH chennai -600096 GENERAL
not properly ran CLOSED 2024-12-11 17:54:52    
6 6759480D18B15 SUBRAMANIAN S A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
inv no 24-25, /1Dm/057852, A16004fz-100 no shortage.. received by amit keys. Pl check PENDING 2024-12-11 13:36:37    
7 67593FEE97BA6 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
couriar servise bahut kharab hai aapki 10-12 din me bhi maal nahi milta. Material Delivered RESOLVED 2024-12-11 13:01:58    
8 674E979E6EC46 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7263-50p.keys ke magnet nahi nikle Magnets will deliver RESOLVED 2024-12-03 11:01:10    
9 6748528C5AD10 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
We return 2 products which you send it mistakenly please accept it hyn11cp ultralite viro vi080 PENDING 2024-11-28 16:52:52    
10 674590F0858C1 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
The invoice copy states 5 pieces of the EG adaptor, but only 4 pieces were received. Media_1
Media_2 		CLOSED 2024-11-26 14:42:16    
11 6740278DC3D16 6502E59C48849 maa pitambra Enterprises LOCK SMITH Jhansi -284001 GENERAL
machine software update 18 days only Software updated Media_1
Media_2
Media_3 		RESOLVED 2024-11-22 12:11:17    
12 67402603213DD 6502E59C48849 maa pitambra Enterprises LOCK SMITH Jhansi -284001 GENERAL
machine software update 18 days only Software updated RESOLVED 2024-11-22 12:04:43    
13 673D95F9598EC C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL
I have ordered T7534 200pic & Invoice no:24-25/1DM/057383, As App image Shows Bolero JAY Profile Key but I have received Minda line Profile Key, Media_1
Media_2 		PENDING 2024-11-20 13:25:37    
14 673C6D07DE264 S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
Bajaj platina bs 6 closed Media_1
Media_2
Media_3 		RESOLVED 2024-11-19 16:18:39    
15 672DDF5CC9F88 Abhijit Bajpai 637B4A08A9AFA Ajay Keys LOCK SMITH Delhi-110059 GENERAL
only test TEST
Media_2 		REJECTED 2024-11-08 15:22:28    
16 672B4B3B1D863 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL NORMAL QUERY
Invoice number: 24-25/1DM/057127 Customer ordered 300 Pcs- T7536. In that order 25 stickers missing Media_1
Media_2
Media_3 		CLOSED 2024-11-06 16:25:55    
17 6721CA86A1415 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL Duo IQ
1110119052280		 Customer - khem Singh key maker Not able to configure the machine. Shipment delivered to customer RESOLVED 2024-10-30 11:26:22    
18 67208BA31473D ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Invoice number 24-25/1DM/056360 . The customer ordered the part number T7499 Fiat key shell -50 pcs . 25 stickers are missing in this order. Stickers delivered docket number- 100206177605 Media_1
Media_2 		RESOLVED 2024-10-29 12:45:47    
19 671C709E0E8CA R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
only one pkt in tha box Packed Media_1
Media_2 		RESOLVED 2024-10-26 10:01:26    
20 671B79B2DEDC2 MADDELA SRIKANTH S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
toyota Innova two button key shell pcb fitting issue and button, sticker issue closed Media_1
Media_2 		RESOLVED 2024-10-25 16:27:54    
21 671A3F4FD787A D108 DC AUTOMOBILES SILCA POINT SHOP NO.1 &2 , 3/72 6 , M MENEZES COMPLEX , BYPASS JUNCTION , AMTADY , DAKSHINA KANNADA, KARNATAKA, 574211-574211 GENERAL
Dear sir am not able to view in account statement in my app PENDING 2024-10-24 18:06:31    
22 670F4C6B0C400 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
there is 1pcs missing in that packet T7284 keys delivered Media_1 RESOLVED 2024-10-16 10:47:31    
23 66FCE50A679D3 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
CAB43 We order 100pcs and we can get from the box only 97pcs 3 pcs less please reply as soon as possible Media_1
Media_2 		RESOLVED 2024-10-02 11:45:38    
24 66FB937E22745 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
We Order Part Number VI081 Left Side Of Viro Key And We Get It VI080 Right Side of Viro Key Media_1
Media_2 		PENDING 2024-10-01 11:45:26    
25 66F63D9ABC37F PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
In the last 4 months we are not getting an invoice copy through the mail. please resolve this PROCESSING 2024-09-27 10:37:38    
26 66E15E66A6FB4 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL
futura auto subscribtion required s.no.1110110183464 Subscription Done Media_1
Media_2 		RESOLVED 2024-09-11 14:39:58    
27 66D99ECB3DDFC SUBRAMANIAN S N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL
Dear sir, am sending back duo iq device wim1n240123_minda and machine serial no 1110119052242 Media_1 PENDING 2024-09-05 17:36:35    
28 66D19B2A280DB 66CDA3A166A0F Gurdeep Singh LOCK SMITH lucknow -226004 GENERAL
I have completed the complete emi payment of futura auto machine, kindly issue my NOCGeneral complaint me dal do sir NOC COURIERED RESOLVED 2024-08-30 15:42:58    
29 66D0520369271 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL NORMAL QUERY
Invoice number: 24-25/1DM/054943. In this invoice T7232 -400 pcs where ordered but customer received only 300 pcs . please check it. Customer is often receiving some shortage in material. please rectify the problem. CREDIT NOTE ISSUED FOR THE SHORTAGE OF MATERIAL. AND ADDED IN LEDGER Media_1
Media_2 		RESOLVED 2024-08-29 16:18:35    
30 66BF457458067 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL
1 order sent 2 times , 1 st order Invoice No: 24-25/1DM/054530 Date: 07/08/2024 and again Same item sent 08/08/2024 Invoice No:24-25/1DM/054576 Material will be kept by the customer Media_1
Media_2 		RESOLVED 2024-08-16 17:56:28    
31 66BAF99DC6F61 662F9442F063E Pranav LOCK SMITH Sangli-416312 GENERAL NORMAL QUERY
observed pin damaged closed Media_1 RESOLVED 2024-08-13 11:43:49    
32 66B2FE8E11A50 SUBRAMANIAN S M229 MYKA TRADERS DEALER SHOP NO.2 YASHDA SIDDHI, CO-OPERATIVE HOUSING SOCIETY, JAWALKAR NAGAR, PIMPLE GURAV, PUNE, 411061, MAHARASHTRA-411061 GENERAL
dear sir we have booked bill to ship order to sangli lr ref no 263011099. it's getting delayed more than 10 days kindly resolve Shippment dilvered. RESOLVED 2024-08-07 10:26:46    
33 66B0A3F895E80 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
We sell on duo Iq machine to the customer In bharuch and in the machine customer face the problem. of electromagnetic switch so we give new switch to the customer soo please in the against of that switch please provide us the new switch PENDING 2024-08-05 15:35:44    
34 66B094DBB213D K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
Customers complaint in swift 2 button remote shell the bolt is not tighthenand body is going to he open it's very cheap quality A1016Z when we fit th remote the body will be open bolt. is not. tighten Media_1
Media_2 		RESOLVED 2024-08-05 14:31:15    
35 66B09471D4E13 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
we received 2 duo base machine in damage packaging soo. please provide us 2 new duo base box packaging Media_1
Media_2
Media_3 		PENDING 2024-08-05 14:29:29    
36 66AB640832000 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Order Id - 24-25/1DM/051932. In this order 1500 Magnets are missing for T 7156. closed Media_1 RESOLVED 2024-08-01 16:01:36    
37 66AB63C881FB2 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Order Id - 24-25/1DM/051932. In this order 1500 Magnets are missing for T 7156. CLOSED 2024-08-01 16:00:32    
38 66AB22862045E ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL
Order Id: 24-251DM/054117 . Inside the carton box 25 Pcs of T 7263 key is missing. Stickers delivered docket number- 100206177605 Media_1 RESOLVED 2024-08-01 11:22:06    
39 669FB11F0CB1D ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL NORMAL QUERY
In the invoice copy of 24-25/1DM/053783 some material are missing Consignment Missed items: 1. 7271 - 100 Pcs(400/500) 2.7283 - 200 pcs 3.7315 - 50 Pcs 4.7330 - 40 Pcs Media_1
Media_2 		PROCESSING 2024-07-23 19:03:19    
40 66913D3E8B002 6207FC1A0ACA5 chandru LOCK SMITH bangalore-560078 GENERAL
dear sir & madam no need dealers plz send item from ur company item to customers direct sir bcoz this dealer was not gud sir Completed RESOLVED 2024-07-12 19:57:10    
41 66913CD36F947 6207FC1A0ACA5 chandru LOCK SMITH bangalore-560078 GENERAL
how to buy items in my silca app CLOSED RESOLVED 2024-07-12 19:55:23    
42 668674F3311EA S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
where is my order CLOSED RESOLVED 2024-07-04 15:39:55    
43 666BD6BBBB19B S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 GENERAL
Magnet and stickers not found in T7156 - 2 pkts (50 pc) Media_1
Media_2 		PENDING 2024-06-14 11:05:55    
44 665D6B4B2A7FD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
we are getting a key without magnetic in the magnetic key pouch. Please Rectify this issue for the same how I can identify this non magnetic keys in 25000keys of magnetic keys CREDIT NOTE RAISED FOR THE SHORTAGE OF MATERIAL Media_1
Media_2 		RESOLVED 2024-06-03 12:35:47    
45 6658295BE9B3A I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
Part code T7166 cap not received quantity 100 pcs We are not providing the cap with T7166. Media_1 RESOLVED 2024-05-30 12:53:07    
46 6658287BB6400 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
T7502 Honda 2 button sticker not received . Quantity 100 pcs Honda stickers provided Media_1 RESOLVED 2024-05-30 12:49:23    
47 665723FA8DDAE PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL
Please mention the part code outside of the Carton box because it is easy to identify which key in the box and Storage purpose. CLOSED 2024-05-29 18:17:54    
48 6655E3586045F ABISHAKE PS M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 GENERAL
please mention the part code outside of the carton for easy to identify and storage purpose Media_1 CLOSED 2024-05-28 19:29:52    
49 664C9D4DEF11F ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 GENERAL
Keys are missing from the pouches Found only two pcs and told customer to confirm the Quantity . It was old batch lot material . Media_1 RESOLVED 2024-05-21 18:40:37    
50 663B39FDC7417 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
The wet floor stands very poor quality CLOSED Media_1
Media_2
Media_3 		RESOLVED 2024-05-08 14:08:21    
51 660E62D453D37 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
Sir contact number is wrong in Delhi Very Courier Service need to add new number 7217357844, 7500700958 NUMBER UPDATED IN DOCUMENTS FOR FUTURE REFERENCE RESOLVED 2024-04-04 13:50:36    
52 660CE7FB4C99A 660CE6685A1A8 jatin LOCK SMITH delhi-110032 GENERAL
test for test purpose RESOLVED 2024-04-03 10:54:11    
53 65DC242E955F8 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Packing outside mentioned T7156 but inside A1018Z Concern resolved , cross checked keys as as per the invoice Media_1 RESOLVED 2024-02-26 11:09:58    
54 659CE99D14815 5FAD0A1833CDB Pramod LOCK SMITH Bangalore-560003 GENERAL
still not solved the problem solution given RESOLVED 2024-01-09 12:07:17    
55 6597CB22B4F22 RAMESHWAR UPADHYAY I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
part code 7271 billed to irfan lock house 400 pcs but received 200 pcs. LR NO 253189825 All the material received , box value found to be incorrect Media_1
Media_2 		RESOLVED 2024-01-05 14:55:54    
56 658BE49456EA3 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7271-200p.kam hai. billing 400p.ki hai. aur sirf 200p.hi nikle hai. KINLDY SUBMIT THE DETAIL AS REQUESTED Media_1
Media_2 		REJECTED 2023-12-27 14:17:16    
57 657C2883CAAF7 RAMESHWAR UPADHYAY I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
part code 7166 key shell received but no cap received in any box . quantity 100 pcs. The order is complete, it comes without cap . Media_1
Media_2
Media_3 		RESOLVED 2023-12-15 15:50:51    
58 65703B3838D3D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL
MKCM Discount for July'23 Month has been credited 43600 instead of 77600.Machine details : Flash : 3, Duo : 2, Swift Plus : 3, Twister : 4, Twister Pro (7000 on purchase of 5 machines) : 4 . So kindly do the correction & revert correction has been made Media_1 RESOLVED 2023-12-06 14:43:28    
59 6566FA66CC42F RISHANT BHATIA KC00246 International key maker KEY CUTTER near gurudwara, green park. -110016 GENERAL QUALITY ISSUE
T7506 Key not going in Lock properly The key is working fine Media_1 RESOLVED 2023-11-29 14:16:30    
60 6561E67305703 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
silca point 10% discount panding remote different amount 30/p panding total 300 remote purchase Resolved RESOLVED 2023-11-25 17:50:03    
61 6561E5D201899 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
17400 August panding MKCM 6379 PANDING 045066 38000, ASHIF OR NEW ANAND FUTURA COMISSION PANDING 10000 BAKI TRIP PANDING All commissions have been updated in the ledger RESOLVED 2023-11-25 17:47:22    
62 6561AB0344F61 RISHANT BHATIA K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 GENERAL
352 pcs of Silicone Cover are in Tri-Colour which we are sending as Sales Return as it was informed while placing the order that tri-colour Silicone are not required at all Material sends back to the customer. Media_1 RESOLVED 2023-11-25 13:36:27    
63 655B5A8EDC8A6 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
Sir this material correction A1017Z,A1018Z,A1291GZ,T7156,T7188 all these prices are wrong, these chabi levets are brought in pieces at 25.50.please get this bill rectified and make it bill by my mail we have also included photo of old bills, please take a look Query resolved , discripency in one product pricing , that material is taken back as sales return Media_1
Media_2
Media_3 		RESOLVED 2023-11-20 18:39:34    
64 655B3F9388EFC RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
T7432 Blade not fitting properly in Remote Shell Dear Sir , Kindly share the invoice copy & 2 samples of the same Media_1
Media_2 		PROCESSING 2023-11-20 16:44:27    
65 655A5765C5D3A S400 SAKTHIVEL GENERAL MERCHANT SILCA POINT NO.27,KOTHARI MILL LANE,1st FLOOR , SINGANALLUR , COIMBATORE - 641005-641005 GENERAL
Hi sir/mam   Hello, maam or sir, we have purchased a gold category package from Direct Silca Minda without any mediator through online sites and calls. This is our first time doing key business, so we thought Silca Minda could support us and help us grow, but now I have only 13 models of keys. How come a beginner can work with only 13 models? This is how Silca treats a beginner locksmith by providing a smaller amount of stock, and the tools arrived at 5:30 in the evening on November 8. So we ne Bill copy was required , given to him & details of billing keys part no. RESOLVED 2023-11-20 00:13:49    
66 654B240BE903B S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
pls sent to my order key Dear Sir , Before processing the current order , you need to pay the balance amount due with the comapany , along with the payment for current bill total. RESOLVED 2023-11-08 11:30:43    
67 6542616690A72 RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
T7120 Head Coming Out We have taken the corrective actions for the same in new lots Media_1 RESOLVED 2023-11-01 20:02:06    
68 653F33A081DC5 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
T7191 Head Coming Out Customer No : +91 99245 96646 Blank is now modified Media_1 RESOLVED 2023-10-30 10:10:00    
69 653B711DA2653 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
We didn't place any order of chipolo but company send us 20pcs of chipolo we have no use of that product so we are going to return it to the company We have sent this material back. As this is very old material, we cannot able to take as sales return . Media_1
Media_2
Media_3 		RESOLVED 2023-10-27 13:43:17    
70 6538B8991E4B4 Pawan Sharma VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
Testing TESTING PURPOSE REJECTED 2023-10-25 12:11:29    
71 6537EA442BE83 Pawan Emplpoyee VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
test TEST REJECTED 2023-10-24 21:31:08    
72 65364DB69A7DA K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 GENERAL
A16004Z 1000pc received without 6% discount WE WILL ISSUING CREDIT NOTE FOR THE SAME RESOLVED 2023-10-23 16:10:54    
73 65361DDB3AD09 Pawan Sharma VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
Test TEST Media_1 REJECTED 2023-10-23 12:46:43    
74 653380BE79E85 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
total billing qty is 5000 t7023 but received only 2600pcs 2400pcs is short Media_1
Media_2 		CLOSED 2023-10-21 13:11:50    
75 65328CF523C5A RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
T7120 Head Coming Out We have taken the corrective actions for the same Media_1
Media_2 		RESOLVED 2023-10-20 19:51:41    
76 65328B7C60A4D RISHANT BHATIA LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 GENERAL QUALITY ISSUE
T7120 Key Head Coming Out We have taken the corrective actions for the same Media_1 RESOLVED 2023-10-20 19:45:24    
77 65328B7C7E5B8 RISHANT BHATIA LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 GENERAL
T7120 Key Head Coming Out complaint repeated , already in process Media_1 REJECTED 2023-10-20 19:45:24    
78 65322A3B9333D PAZHANIMUTHU B V069 V.G.S KEY WORLD - S.L DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL
Invoice no : 23-24/1DM/045771 inv .Date : 29.09.23 A1045Z billed - 850 nos but not received logo sticker. MATERIAL DELIVERED Media_1 RESOLVED 2023-10-20 12:50:27    
79 65312662A0D11 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice no : 23-24/1DM/046110 Inv. Date : 13/Oct/23 ordered Two TWISTER II PRO but FE16 billed one number only remaining one ( FE16) Dispatch ASAP MATERIAL DELIVERED, INVOICE NO. 23-24/1DM/046110 RESOLVED 2023-10-19 18:21:46    
80 653101EB1C10F VIVEKANAND KUMAR R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
DEAR SIR, PART NO.CHRO3P AND A1309ALZ 7286 AND CHRO3RP THESE PART CODES KEYS ARE NOT GOING INTO THE BARREL. REQUEST YOU TO PLEASE DO NEEDFUL. CLOSED Media_1
Media_2
Media_3 		RESOLVED 2023-10-19 15:46:11    
81 652F96F870471 RISHANT BHATIA A227 AMBICA KEY SHOP SILCA POINT AMBICA CHAMBER, OPP. DHAROI COLONY, VISNAGAR - 384315, GUJRAT, INDIA-384315 GENERAL
Need Price of Futura Light Belt MATERIAL DELIVERED, INVOICE NO . 23-24/1DM/046247, REMAINING BELT WILL BE BILLED IN THE MONTH OF NOV. 23 Media_1
Media_2
Media_3 		RESOLVED 2023-10-18 13:57:36    
82 652697191550D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL
No Label of Part Code on boxes of T7023. Dear Sir , We are implementing new gumming material for the boxes . Media_1
Media_3 		RESOLVED 2023-10-11 18:07:45    
83 652641C658609 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
FOR TWISTER PRO invoice number 23-24/1DM/04600 sir mera order pahele se hi laga huya tha 75000 ke hisab se, par ab ye machine muje 76698 se bill huya hai , to spl check different amount ka credit not dalo 🙏 As informed sir ,this machine is accurately billed with premium value included , The same has been communicated to you by your AM/RM RESOLVED 2023-10-11 12:03:42    
84 65201191230D6 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL
sir.this is our goods whose INNOICE No.23-24/DM/1045711booked on 7SEP2023 whose DOCKET No.251357593 & ENT not found yet sir send this garland as soon as possible MACHINE DELIVERED RESOLVED 2023-10-06 19:24:25    
85 651BB03A33337 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
INVOICE DATE : 25-SEP-23 INVOICE NO : 23-24/1DM/045639 Part No. 7183 - Puma Round Head Steel 1000 nos Billed in above invoice no But we received 1000 Nos. 7240 (UL051 STEEL) Instead The box Part no mentioned is 7183 but product inside is 7240. So there will be a difference in product value 7183 - 8.87 7240 - 6.11 I have shared video in MSD group We are billing the product requested & also the dealer is agreed to keep the material he has recived . RESOLVED 2023-10-03 11:40:02    
86 6513EC5D75CE8 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
Hero Keys Delivered in Bulk Packnof 100 pcs in place of Single Pouch Packing Material not recived back Media_1 RESOLVED 2023-09-27 14:18:29    
87 65114D3C58C5B RISHANT BHATIA P077 PRP ENTERPRISES DEALER SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405 GENERAL NORMAL QUERY
Ordered for T7492 Fortuner Blade but Ford Blades got billed. we are closing this complaint after discussion with your RM/AM . For more information kinldy get in touch with them for the same Media_1
Media_2 		RESOLVED 2023-09-25 14:35:00    
88 6504491791C0D A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
certificate vivekanand ko de diya Dear Sir we have recived the same Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-09-15 17:37:51    
89 6504059B7891B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
INVOICE NO : 23-24/1DM/045208 INVOICE DATE : 08-SEP-23 ITEM : AT8153 - 10BOX(1000PC) BILLED AT8153 - 8BOX(900PC) RECEIVED SHORT - 100 NOS We have supplied, As per the short quantity mentioned. RESOLVED 2023-09-15 12:49:55    
90 6502C002573A6 RAMESHWAR UPADHYAY H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL
7159 part code was not mentioned in order but delivered 200pcs .but dealer wants to return ..150 pcs . As per the order confirmed, we have dispatched the material. After discussion am closing this complaint . Media_1 RESOLVED 2023-09-14 13:40:42    
91 64FF132BEB6B8 S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL POLICY AWARENESS
Few Bills were received with Sticker on Original Invoice Copy Please make sure this does not happen anymore We have informed our logistic partners to paste sticker in blank spaces . Media_1 RESOLVED 2023-09-11 18:46:27    
92 64FB210219B86 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please check my complaint Document recived RESOLVED 2023-09-08 18:56:26    
93 64F8A6033682B A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please check Document recived Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-09-06 21:47:07    
94 64F8678A261C7 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
certificate vivekanand ko de diya Document recived Media_1 RESOLVED 2023-09-06 17:20:34    
95 64F866D9D4D15 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
return Document recived
Media_2 		RESOLVED 2023-09-06 17:17:37    
96 64F596260C56F RISHANT BHATIA LS00490 tuhi tuhi khalsa keys LOCK SMITH ayanagar, near tvs agency, arjangarh-110017 GENERAL
Branding Done by Vensor is coming out of Wall & can fall down anytime. Kinldy use nails as for now Media_1
Media_2 		RESOLVED 2023-09-04 14:02:38    
97 64F13ABBB33BB R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
CHRO1RP PART IN IMAGES IN THE APP IS WRONG SHOW IN THE AAP PLEASE CHANGE THE IMAGE CHRO1RP AND CHRO1P SAME IMEGE IN THE AAP solution given- IMAGE UPDATED RESOLVED 2023-09-01 06:43:31    
98 64EF510C8361C R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
part not mention in the box kindly please share the invoice details , & also please share the all sides of the box Media_1 REJECTED 2023-08-30 19:54:12    
99 64EF4FA58F53E M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL POP MATERIAL
pop material was not send to me we will be sending POP shortly RESOLVED 2023-08-30 19:48:13    
100 64EE0468F392D N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL NORMAL QUERY
received 2 item less in invoice no.23-24/1DM/044842 ML-10229L-100pcs ML-10229R-100pcs kindly do the needful Ashutosh as discuss kinldy verify the shortage complain recived by the dealer Media_1 PROCESSING 2023-08-29 20:14:56    
101 64EDFD502872A N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL NORMAL QUERY
Dear Sir, As per your customer, they have received Swift Plus Machine but glass received in broken conditions. The image of glass is given below. Please send new glass to the customer. Customer Name-Sharma Key Service -Assam Invoice No-23-24/1DM/044793 Date-22-08-23. . Thank You We have provided new cover , under warranty to our AM Vivekanand for replacing the same Media_1
Media_2 		RESOLVED 2023-08-29 19:44:40    
102 64E5CEBFA10AB R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL
not apadate rejected Media_1 REJECTED 2023-08-23 14:47:51    
103 64E5BF8766D62 RISHANT BHATIA KC00246 International key maker KEY CUTTER near gurudwara, green park. -110016 GENERAL QUALITY ISSUE
T7191 Blade coming out while making by Hand Key blank design modified Media_1
Media_2 		RESOLVED 2023-08-23 13:42:55    
104 64E5B77C27629 DEVDYUTI GUHA K114 KEY TECH DEALER SHOP NO. 1, HAYAT COMPLEX, OPP HOTEL CHANDERLOK, MAIN ROAD, ROURKELA, 769001, ODISHA -769001 GENERAL NORMAL QUERY
Material received without order.. As per your AM/RM , reconciliation has been done , to keep the material billed , in place of the material ordered . Media_1
Media_2 		RESOLVED 2023-08-23 13:08:36    
105 64E4A99A6253C RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL NORMAL QUERY
T7289 & T7299 are L-R of TVS Apache so both keys should come in Pouch Packing or both in box packing. Currently one is coming in pouch & other in Box CORRECTIVE ACTION TAKEN , NOW BOTH VARIANTS AVBL IN POUCH PACKING RESOLVED 2023-08-22 17:57:06    
106 64E49D241C909 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Dear Sir, I trust this message finds you well. I am writing to bring to your attention a matter of utmost importance concerning one of our valued customers who purchased a Futura Auto from our company two years ago. Since their purchase, they have been experiencing a multitude of issues with their product. I humbly request your immediate assistance in resolving these matters effectively. The primary concern our customer has been grappling with is related to software updates. Despite multiple attempts, the update process seems to stall at 15%, followed by an error message. Frustratingly, our customer has reached out to Mr. Vivek Anand in our customer support department. However, regrettably, the response from our end has not been satisfactory. It is vital to emphasize the urgency of this situation. Our customer's dissatisfaction has reached a point where they are considering returning the machine if these persistent issues are not resolved promptly. Such an outcome would not only result Tab issue is now resolved & the software is also updated RESOLVED 2023-08-22 17:03:56    
107 64DF5AA5C2CE1 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL QUALITY ISSUE
blade pocket without sticker SIR , WE HAVE TAKEN CORRECTIVE ACTION ON THE SAME , FROM NOW ON SAME ISSUE WILL NOT PERSIST Media_1 RESOLVED 2023-08-18 17:18:53    
108 64D750EAD92DD R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL NORMAL QUERY
T7156 and T7263 please check before price and after price please caraction my bill Once the target letter be duly signed by SKAZ owners , then only billing will be done on dealers price for FY 23-24 Media_1
Media_2 		RESOLVED 2023-08-12 14:59:14    
109 64D728D21DF29 64D670887914B sadik Panjri LOCK SMITH Nandurbar -425412 GENERAL
dolphin NO COMPLAINT INFROMATION GIVEN REJECTED 2023-08-12 12:08:10    
110 64D51917D1164 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
my shope is close permanently solution given RESOLVED 2023-08-10 22:36:31    
111 64D379A80589A ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL NORMAL QUERY
The invoice number 23-24/1DM/044208 received the material 1017Z without magnet for 25 Pcs. WE HAVE SENT THE MAGNETS Media_1
Media_2 		RESOLVED 2023-08-09 17:04:00    
112 64D1EAD240D4E Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
credit panding detail of invoice 17-07-2023, Invoice 23-24/1DM/04387 Dear Deepak , kinldy look into the same PROCESSING 2023-08-08 12:42:18    
113 64D1D42567396 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
We are from keyshop and company send mk marketing keys to us so what to do please explain this incident was happen 3 time in last 6 months check our invoice number 044249 item number 13 product code is T7237 solution given Media_1
Media_2
Media_3 		RESOLVED 2023-08-08 11:05:33    
114 64CE3D6B538F3 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 GENERAL
06T no information given REJECTED 2023-08-05 17:45:39    
115 64CDD20594F3C R116 R B LOCKS DEALER 11-41-69, KANDULAVARI STREET, VIJAYAWADA, KRISHNA, ANDHRA PRADESH, 520001-520001 GENERAL QUALITY ISSUE
sticker quality not good STICKER QUALITY CHANGED & STANDARD POUCH PACKING IMPLEMENTED Media_1 RESOLVED 2023-08-05 10:07:25    
116 64C3E4B82D9AE 64C3E270155D5 malik LOCK SMITH harihar -577601 GENERAL NORMAL QUERY
how to order this app and this app can't be showing how to order Informed the locksmith , the placing order in the app in only avbl for dealers & SKAZ RESOLVED 2023-07-28 21:24:32    
117 64C3700C717D5 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL NORMAL QUERY
In Jupiter T7191 the pouch is empty so please response Considered the complaint , will be making sure dealer doesnt rec. any empty pouch Media_1
Media_2 		RESOLVED 2023-07-28 13:06:44    
118 64C0A16A19D40 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
Tri-Circle Key's coining finishing not proper we have improvised the plating process. Media_1 RESOLVED 2023-07-26 10:00:34    
119 64BFBB68ADDAE Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
On July 25, 2023, we received a shipment of materials with Invoice No. 23-24/DM/043959. The item is identified as No. 23, with part number T7284, described as "Key Bajaj Auto." The original quantity ordered was 600, but unfortunately, we only received 550 units. As a result, there is a shortage of 50 pieces. We kindly request your assistance in resolving this matter as soon as possible. Please let us know how we can proceed to rectify the shortage and ensure we receive the remaining 50 pieces of the "Key Bajaj Auto" promptly. Thank you for your attention to this matter. Dear Deepak , kinldy look into the same & bill the balance keys PROCESSING 2023-07-25 17:39:12    
120 64BBEBE946A38 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7108. box me 19 p. kam hai Short material sends to the customer. RESOLVED 2023-07-22 20:17:05    
121 64BB7AA1B4164 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7108. 50p.kam hai Short material sends to the customer. Media_1 RESOLVED 2023-07-22 12:13:45    
122 64B11A6A01E7A RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Problem in Bastard File solution given
Media_3 		RESOLVED 2023-07-14 15:20:34    
123 64AFF5F793043 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL QUALITY ISSUE
HERO NXG MOLDING IS BREAKING WHILE CUTTING THE KEY PLEASE DO NEEDFUL Problem has been rectified , we have changed the plastic material ,to resolve the same concern Media_1
Media_2 		RESOLVED 2023-07-13 18:32:47    
124 64AD0AA41C297 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
Disc is not mentioned 10℅ In T7108 This was billed in small qty. And Scheme was not informed. Media_1 RESOLVED 2023-07-11 13:24:12    
125 64A56D1806EAE K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
Customer face problem in splendor passion and nxg bike keys in that the rubber head going to be broke soo please solve this issue as soon as possible Dear Sir,We have changed the material the same was implemented from the month of June"2023. Media_1 RESOLVED 2023-07-05 18:46:08    
126 649EFDF27995A Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
testing by pawan TESTING PURPOSE Media_1 REJECTED 2023-06-30 21:38:18    
127 649BDE04C37DD A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 GENERAL
TR-T9116 Bastards Files This item not for sell my shop please return Qty.100 Pcs. Bastard Files order was in pending order & same was executed after the confirmation Media_1
Media_2 		REJECTED 2023-06-28 12:45:16    
128 6494567E21320 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
this order not to me i am not placed order Dear Sir , it was done for testing , it was cancelled from backend . Media_1
Media_2 		RESOLVED 2023-06-22 19:41:10    
129 6493CE07DB27C RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL
Sir kuch problems thi uska solution ho jaye to best rhega 1* sir box jo bhi aata hai box ke bahr ek chit ho ki us box me kya kya item aur kitni quantity hai Dear sir , thank you for the feedback , we will try to provide most feasible solution for the same RESOLVED 2023-06-22 09:58:55    
130 64932CB83B3B8 6493265D45129 S M Arif A LOCK SMITH Hyderabad-500008 GENERAL
Hi I am not able to place order on this app. I would like to know how to place an order on this platform. please call me on 9966343475 Informed the locksmith , the placing order in the app in only avbl for dealers & SKAZ RESOLVED 2023-06-21 22:30:40    
131 6492972925194 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL NORMAL QUERY
Dear team, Part No: T7459 Tata nexon Emergency Blade has no side line due no side line key is not going into lock . some key have no Plastic Head.I have attached two nexon blade, Flip Blade is ok but the Emergency Key Blade has no side cut/Line We have added the milling line Media_1
Media_2
Media_3
Media_4 		RESOLVED 2023-06-21 11:52:33    
132 648AA725615BE I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL NORMAL QUERY
sir es bill me 7263 -3000p. ki billing 24.50 se ho rahi hai. jabki 23.50 ki honi chahiye. we have raised credit note for the same Media_1 RESOLVED 2023-06-15 11:22:37    
133 64895E9C3D684 S347 SRI BALAJI KEY CENTRE DEALER 677/1, L1/1, KAVERIPATNAM MARKET BUILDING, KAVERIPATNAM SUBBARAYASETTY AND ANNAIAHSETTY CHARITABLETRUST, GANDHI SQUARE, LASHKAR MOHALLA, MYSURU, KARNATAKA, 570001-570001 GENERAL NORMAL QUERY
swift key Sir ,we have made improvments in this product Media_1
Media_2 		RESOLVED 2023-06-14 12:00:52    
134 648817DF4C440 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
I want writing pad send me WRITING PADS ARE DISPATCHED RESOLVED 2023-06-13 12:46:47    
135 64809B443309D M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7328 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
Media_4 		RESOLVED 2023-06-07 20:29:16    
136 64809AFE61AEF M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7307 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
Media_4 		RESOLVED 2023-06-07 20:28:06    
137 6480891C77554 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL
T7361 blade not cutting properly DIMENSION COREECTED Media_1 RESOLVED 2023-06-07 19:11:48    
138 648082DB2FF75 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL NORMAL QUERY
Need to discuss regarding Keys on wheels concept. Discussed With the SKAZ owner about the concept of keys on wheels , all details given RESOLVED 2023-06-07 18:45:07    
139 647B09CB498B7 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL QUALITY ISSUE
suzuki acess t7263 only key in the packet magnet & steeger is not here pls send my 75 magnet & stteger DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS Media_1
Media_2 		RESOLVED 2023-06-03 15:07:15    
140 6475C14826CE2 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE
we are received 600 nos of T7191 but stickers and Magnets not in the box DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS RESOLVED 2023-05-30 14:56:32    
141 6470758B7E5A2 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
complain in minda flip blades T7365 not working properly of accent blade DIMESION CORRECTED RESOLVED 2023-05-26 14:32:03    
142 646CD111DDDBD RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
T7426 stickers coming out STICKER QUALITY CHANGED & STANDARD POUCH PACKING IMPLEMENTED Media_1 RESOLVED 2023-05-23 20:13:29    
143 64661C75CB2CB RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
Quality of Mobile Stand is not good. Pls see Customer Video & arrange to replace it. We give two pcs of Mobile Stand to the respective customer on FOC basis. Media_1 RESOLVED 2023-05-18 18:09:17    
144 646379F492D62 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 GENERAL
Please change the billing address and shipping address for quality keys (Quality keys, BSR COMPLEX, OPP HP PETROL PUMP, JAMMICHETTU CENTRE,MOGALRAJPURAM, VIJAYAWADA -520010.ANDHRA PRADESH.INDIA. Srikanth, there is no purpose to put it this on customer complaint. You already know that there is a SOP for updating the customer address in EMS. It is already communicated to all of you. So do not skip the level of process and arrange the documents accordingly. RESOLVED 2023-05-16 18:11:24    
145 6461DA62B649E DEVDYUTI GUHA LS01174 Key duplicatiing centre LOCK SMITH Kolkata-700025 GENERAL QUALITY ISSUE
Maruti Two button remote shell hole cracked after tighten the screw Sir ,we have made improvments in this product Media_1 RESOLVED 2023-05-15 12:38:18    
146 645F46D464A9F S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 GENERAL
Didn't received Dealer agreement signed by Minda Silca Dealer Agreement Scan Copy has been shared with the dealer through Rishant Sir RESOLVED 2023-05-13 13:44:12    
147 645E27127E68C MADDELA SRIKANTH S297 SHIVA LOCKS SILCA POINT HOP NO. 2-3-38, BESIDE SRIKRISHNA THEATER, MAIN ROAD, UPPAL, HYDERABAD - 500039-500039 GENERAL
price showing different in app Srikanth, Do not compare the Invoice price and App price. Due to the technical issue, Some of the Product price showing worng on the App Media_1 RESOLVED 2023-05-12 17:16:26    
148 645E0C7F4B5CF Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
testing Test Case REJECTED 2023-05-12 15:23:03    
149 64510680C4A68 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
We ordered cFlp1 and cFlp2. 9000 pieces of each product, both of which were supposed to come with Key Hangers as part of the scheme. However, we have yet to receive the Key Hangers along with the products. Could you please let us know when we can expect to receive them? It is important that we receive the Key Hangers as soon as possible so that we can fulfill our own orders to our customers. Thank you for your attention to this matter. We look forward to hearing back from you soon. Best regards, Team Quba Keys Dear Sir, we had dispatched Key Hanger on Non Returnable challan as a FOC basis on 08-May-23. RESOLVED 2023-05-02 18:18:00    
150 644235504765D Kuldeep Kumar A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
test Test Complaint REJECTED 2023-04-21 12:33:44    
151 6442261E913CF D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
hello sir, we had taken the scheme of 25 kcm machines in November and December of 2022 , and as of today we still haven't recieved the free flash 008 FOC it has been 4 months and the executives always say it will happen in sometime 4 months is too long to give me my reward for the turnover I've achieved please imply and there was FOC keys pending 400 units that also in December billing in christman scheme of 100 keys free 450 units if keys are pending in FOC still haven't recieved every reward for turnover and Target reaching hasn't come to me in 4 months and no reply from any of your officers please look into the matter deeply and help me out Dear Sir, The FOC Credit note has been issued vide the JV no. 3103/JOUR/JV1934 Amount 21,615.00/- for flash 008 & JV no. 3103/JOUR/JV1935 Amount 4,574.00/- for 450 free Keys. RESOLVED 2023-04-21 11:28:54    
152 643D279FB5ECD K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
complaint regarding quality of splendor keys the plastic is too soft the head of the key will be broken in two or three try only please improve the quality of splendor keys Dear Sir, we already done ECN and Quality test, found the Key is OK. Please speak to the reppective customer for cut the key via KCM only. Media_1
Media_2
Media_3 		RESOLVED 2023-04-17 16:33:59    
153 643D08B44E9BF PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice no : 22-23/1DM/040486 Invoice Dt : 29.03.23 Part code CTVS3P 20 App price is 12.38 rupees but billed 13.09 rupees. please do needful. The Pazhani, Please do not compare the app and billing/invoice prices. Some of the Keys part codes are showing wrong on the App because the App data has been disturbed from the developer's end. So, whatever price is mentioned on the invoice, is correct. Please consider that Media_1
Media_2 		RESOLVED 2023-04-17 14:22:04    
154 643AB22034423 RISHANT BHATIA 5FAD80276D6BE Hetalbhai LOCK SMITH Upleta-360490 GENERAL QUALITY ISSUE
Width of Blade of Jupiter BS6 Key is less compared to original Key The Key width is fine as per the drawing. Request to RM for arraning the lockset if available. Media_1 RESOLVED 2023-04-15 19:48:08    
155 643120F628912 RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL QUALITY ISSUE
Head of NXG(A15001CRZ) key coming out while making it by Hand The New ECN keys is working fine. Media_1
Media_2
Media_3 		RESOLVED 2023-04-08 13:38:22    
156 642E6587EF4A0 H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL QUALITY ISSUE
3 PCs of suzuki Swift 2 button remote shell short on 50 PCs pack only 47 PCs revived 3 PCs less received purchase bill number 22-23/1DM/040049 Dear Avinash, after several reminders we haven't received any documents and support from your and your dealer side. So I am closing this customer complaint from my end. and no further request will be entertained on the same. Media_1 RESOLVED 2023-04-06 11:54:07    
157 6423B89331C46 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL NORMAL QUERY
The invoice number of 22-23/1DM/039565 carrying the part number of D747276ZB (Cutter 01F) Qty-5 pcs . Please give the Approval for the above material to return. Dear Sir, the sales return CRN amount Rs. 16,443/- has been issued against this complaint vide the JV no. 23-24/10001/1904/JOUR/JV312 Dt. 19-Apr-23 Media_1 RESOLVED 2023-03-29 09:33:31    
158 6413ED1CEB3FE M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
SCHEME PURCHASED KEYS - INVOICE NO 039606 T7023 - 55 EACH IN ONE BOX (20 BOXES RCVD) T7017 - 50 EACH IN ONE BOX (40 BOXES RCVD) The customer had some confusion about the scheme, which was cleared by Mr. Pazhanimuthu B. Media_1 RESOLVED 2023-03-17 10:01:24    
159 6413EC58A1C12 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
SCHEME PURCHASED KEY - INVOCE NO : 039814 T7023 - 50 EACH T7017 - 50 EACH TOTAL BOXES RECEIVED T7023 - 16 X 50 EACH T7017 - 76 X 50 EACH ONLY RECEIVED IN ALL BOXES COUNTED The customer had some confusion about the scheme, which was cleared by Mr. Pazhanimuthu B. Media_1 RESOLVED 2023-03-17 09:58:08    
160 6410990147A42 Kuldeep Kumar TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
test Wrong Complaint/Test Case REJECTED 2023-03-14 21:25:45    
161 641098453DC43 Kuldeep Kumar TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
test Wrong Complaint/Test Case Media_1 REJECTED 2023-03-14 21:22:37    
162 64031F0A54604 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Dear Sir, I am writing to bring your attention to some pending issues regarding the scheme benefits that we were entitled to receive from your esteemed organization. As per our records, we are yet to receive one free Flash 008 on the machine scheme, and there are also five cutters pending from the cutter scheme. These pending issues have caused a hindrance in our day-to-day operations and have affected our productivity and efficiency. We understand that there may have been some delay in the process, but we request you to kindly look into these matters and provide us with an update on the status of these pending issues. It is imperative that these issues are resolved at the earliest, as they are causing a hindrance in our day-to-day operations. We appreciate your prompt attention to these matters and thank you in advance for your assistance in resolving them. Please let us know if there is anything further we can do to facilitate the resolution of these issues. Team Quba Keys The Customer query has been resloved by Rishant Bhatia RESOLVED 2023-03-04 16:05:54    
163 63F71945D3161 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
bring your attention to some pending issues regarding the scheme benefits that we were entitled to receive. As per our records, we are yet to receive one free Flash 008 on the machine scheme, and there are also five cutters pending from the cutter scheme. Furthermore, we sent some remote during the expo, and we are yet to receive payment for the same. Recently, we also sent a Toyota key, and the payment for it is also pending. We understand that there may have been some delay in the process, but we request you to kindly look into these matters and provide us with an update on the status of these pending issues. It is imperative that these issues are resolved at the earliest, as they are causing a hindrance in our day-to-day operations. The Customer query has been resloved by Rishant Bhatia RESOLVED 2023-02-23 13:14:05    
164 63EB446A64A1B Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
7419-Key is hard,Due to hard material am unable to shell please return The Credit note of amouting 22,830/-rs. has been issue with reference to this sales return vides the JV no. 22-23/10001/1503/JOUR/JV359 Dt. Dt.15-Mar-23 RESOLVED 2023-02-14 13:50:58    
165 63E62DAF89F17 RISHANT BHATIA K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
Wrong Keys Supplied against T7263 part code The Credit note of amounting 386/-Rs. has been issue with reference to this Rate Difference vides the JV no. 22-23/10001/1403/JOUR/JV214 Dt. Dt.14-Mar-23 Media_1
Media_2 		RESOLVED 2023-02-10 17:12:39    
166 63E5EC1833784 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL POP MATERIAL
sir mere pas jo key hanger aye the usme 20 key hanger back side vala red part demage tha tha or 15 key hanger damage the. to usme se muje red vala part to 20p received ho gaya par jo 15 key hanger tute huye hai vo 15 key hanger received nahi huye. to please vo 15 key hanger dalva do nahi to uske amount ka credited note dalvado . After the several reminders, the customer and the Sales Employee is not responding over the call. Media_1 RESOLVED 2023-02-10 12:32:48    
167 63E5046536C35 634BC69DBB1E5 Raja khan LOCK SMITH bilaspur -495113 GENERAL NORMAL QUERY
mujhe saman Lena hai The customer has an aligned-up through Negi Keys LLP, Chamba. Further, he will give their requirement to Negi Keys --as confirmed by Vivekanand Kumar The customer has an aligned-up through Negi Keys LLP, Chamba. Further, he will give their requirement to Negi Keys --as confirmed by Vivekanand Kumar RESOLVED 2023-02-09 20:04:13    
168 63E0DA81467BB ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE
CTOY40P the key inside the box is different. The Credit note of amounting 999/-Rs. has been issue with reference to this sales return vides the JV no. 22-23/10001/1503/JOUR/JV360 Dt. Dt.15-Mar-23 Media_1
Media_2 		RESOLVED 2023-02-06 16:16:25    
169 63DF74A254CAB N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL NORMAL QUERY
Dear Sir, We have received Swift plus key cutting machine -1 pc against invoice no-22-23/1DM/038769 dated -31-01-2023, without any order. kindly Confirm.. Thanks & Regards Paramvir Negi Dear Sir, This machine was billed to you for pending FOC under the scheme. Credit note for this machine will be issued shortly and adjusted in your account.
Media_2 		RESOLVED 2023-02-05 14:49:30    
170 63DF7310062E6 63A806BA45CD7 pruthvi LOCK SMITH rajkot-360002 GENERAL
PRUTHVI_SINGH Incomplete Informatiomation/Details REJECTED 2023-02-05 14:42:48    
171 63DCE1CCB3AAF S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL
1) I am supposed to get 200 ps keys free with Swift Plus Machine,but not received. 2) I am supposed to get Flash 008 Machine free of cost in Scheme,but billed . Please take this matter on priority. Dear Sir, The FOC keys has been dispatch to you on last month. Flash 008 machine CRN will be issue soon Media_1 RESOLVED 2023-02-03 15:58:28    
172 63D0EB0D55315 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
MAGNETS NOT PROVIDED WITH T7156. AR CODE OF THE KEY ATTACHED Mangnet and the stickers has been send to the customer on FOC basis vide the invoice no. 22-23/1DM/039413 Dt. 25-Feb-23 Media_1 RESOLVED 2023-01-25 14:10:45    
173 63D0E14BBEB31 PAZHANIMUTHU B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Part code : 7156 Qty : 25 nos Magnet missing the Package Repeated Complaint Media_1 REJECTED 2023-01-25 13:29:07    
174 63CF7CF5C3C4E B085 BHARAT KEY MAKER SILCA POINT SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016 GENERAL
????? ?? ?????? ?? ????? ?? ??? ?? ?? ???? ??? ?? ?? ???? ???? ?? ?? ?? ??? ???? ??? ?? ?? ???? ?? ???? ??? Pulsar was ordered but it came wrong, I have it's size is small, it is bigger than this, it does not fit in the car ? invoice no. 22-23/ 1dm/034854 Dear Sir, we have examined and found our Key length is fine as per the Key design and lockset. You are requested to please check the lock set model at your end for which you are making the keys. Media_1 RESOLVED 2023-01-24 12:08:45    
175 63C9440D111AA S060 SHREE DURGA STORE DEALER 43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007 GENERAL NORMAL QUERY
As per Scheme I am supposed to receive 600 ps free keys with 3 Swift Plus Machine but received 550 ps .Kindly take this issue on priority. Dear Sir, we've dispatched remain 50 pcs of Hero Keys A15001FLZ vide the invoice no. 22-23/1DM/038657 on 28-Jan-23. This Keys has billed to you on regular price now which credit note will issue shortly. Media_1 RESOLVED 2023-01-19 18:52:20    
176 63C4F9F7E908A LS00497 Rouble motors LOCK SMITH 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031-110031 GENERAL
please update my new address as l had changed my work shop my new address is rouble motors 5/1/14 shop no 5 Geeta colony Delhi 31 Dear Sir, You Shop's New Address 5/1/14, Shop No. 5, Geeta Colony, Delhi,110031 has been updated in the system. RESOLVED 2023-01-16 12:47:11    
177 63BE5657A02CF N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear sir, We have received 500 pcs Ford transponder against Invoice No-033092 but cap of Ford key she'll not received . Please despatch 500 cap of Ford key she'll. Thanks and Regards Paramvir Negi Dear Sir, we have dispatched 500 pcs of Key caps to you on FOC basis. Media_1
Media_2 		RESOLVED 2023-01-11 11:55:27    
178 63BD4E463B6EA M189 MODERN HARDWARE POWER TOOLS DEALER 2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001 GENERAL NORMAL QUERY
PLEASE ADD MY E MAIL AND SEND BILLS IN MY MAIL ID Dear Sir, Your E-mail ID has been updated/linked with your account. RESOLVED 2023-01-10 17:08:46    
179 63B40DA841A9D ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL QUALITY ISSUE Magnetics Key Yamaha
A1013Z and A1015Z		 Magnetic keys has been received but the magnet and stickers are missing. Dear Sir, we have dispatched 100 pcs of Key Magnetic and Sticker to you at FOC basis on 13-Jan-23. Media_1
Media_2 		RESOLVED 2023-01-03 16:42:40    
180 63B03370BDBC6 LS01354 Spark Keys LOCK SMITH ROURKELA -769001 GENERAL NORMAL QUERY
I had ordered hero hunk key but company dispatched different order Dear Sir, kindly discuss this directly with the respective dealer from which you have bought this material. He will assist you to change this material and will give you the correct material as you required. RESOLVED 2022-12-31 18:34:48    
181 63AD558580CB1 R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL NORMAL QUERY
MINDA Jo hai brand hai made in china or update bhi adhure hai or rough quality hai plate KD ki say bhi jyada rough quality hai desine bhi achha nahi hai Issay to minda Kay remote best hai quality bhi best hai or rate bhi sahi hai Minda SILCA Italian company hai or likh rakha hai made in china {(Coustomer complaint)} MATERIAL WILL BE RESELL TO OTHER CUSTOMERS -Confirmed by Mr. Vivekanand Media_1 RESOLVED 2022-12-29 14:23:25    
182 63A80ADE54DB1 63A806BA45CD7 pruthvi LOCK SMITH rajkot-360002 GENERAL
PRUTHVl SINGH Wrong Complaint/Test Case REJECTED 2022-12-25 14:03:34    
183 63A0741B235F3 639F64BE49B49 rishikesh LOCK SMITH imphal-795008 GENERAL NORMAL QUERY
how can i buy product The customer is not responding/has withdrawn his query. REJECTED 2022-12-19 19:54:27    
184 6399AF7CB969B VIVEKANAND KUMAR 63105712E89F7 satbeer Singh ahuja LOCK SMITH GWALIOR -474001 GENERAL NORMAL QUERY
Dear sir 22-23/1DM/036817 29/11/22 D850200ZB MAC. FUTURA AUTO was delivered on 3rd dec and this machine was installed by me( vivekanand Kumar).there is no CALEBRATION keys are available in the toolbox. SL.NO. - 1110110456612 request you to please arrange for the same. The customer has received the Calibration Keys Media_1 RESOLVED 2022-12-14 16:41:55    
185 6399AF6374CE2 VIVEKANAND KUMAR 63105712E89F7 satbeer Singh ahuja LOCK SMITH GWALIOR -474001 GENERAL
Dear sir 22-23/1DM/036817 29/11/22 D850200ZB MAC. FUTURA AUTO was delivered on 3rd dec and this machine was installed by me( vivekanand Kumar).there is no CALEBRATION keys are available in the toolbox. SL.NO. - 1110110456612 request you to please arrange for the same. Repeated Complaint Media_1 REJECTED 2022-12-14 16:41:30    
186 6398554952FCF A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL NORMAL QUERY
t7365 blade size different. The customer can sell out this material from their end. -as confirmed by Avinash ojha. Media_1 RESOLVED 2022-12-13 16:04:49    
187 6397146121C3D C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL
Empty pouch recvied in T7419 Dear Sir, Thanks for your feedback we are improving our packing process based on your feedback/comment. Media_1 RESOLVED 2022-12-12 17:15:37    
188 6386FC7A68879 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
NOT OUR ORDER Dear Sir, As we checked and found that these keys order, we had received from your end. Since we didnt get confirmation regarding canceling these orders, the material was billed and dispatched to you. - same as we communicated to you earlier in the group To avoid any further confusion on it, you are requested to give your acknowledgments to us at every month's end for the pending order process. Media_1
Media_3 		RESOLVED 2022-11-30 12:17:22    
189 63845BE7D34D4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
1. 7273 - 300nos 2. 7333 - 20nos 3. 7335 - 500nos 4. 8005 - 500nos 5. 7299 - 1050nos these items are not against our order please approve for returning these items Dear Sir, As we checked and found that these keys order, we had received from your end. Since we didnt get confirmation regarding canceling these orders, the material was billed and dispatched to you. - same as we communicated to you earlier in the group To avoid any further confusion on it, you are requested to give your acknowledgments to us at every month's end for the pending order process. RESOLVED 2022-11-28 12:27:43    
190 6381BCE8A1594 6381BAEB339D8 chandan LOCK SMITH jogbani -854328 GENERAL NORMAL QUERY
lackset The customer has withdrawn his query RESOLVED 2022-11-26 12:44:48    
191 63806015BA724 Avinash Ojha A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
450pc Id 47 not working please return this product. Dear Sir, As we examine and found that the transponder is Precoded and can work with Mahindra XUV 500. So, please use it in Mahindra XUV 500. For the time being, well not take it back as a sales return. In the future, If you feel any issue regarding this then you can re-open this same complaint. Or either can enroll the new complaint. Thanks, RESOLVED 2022-11-25 11:56:29    
192 637DD437DDE69 ABISHAKE PS V044 V.G.S KEY WORLD DEALER PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030 GENERAL Suzuki Access 125
T7263		 Cap removing issue The customer has liquidate his entire stock of this key in market --as confirmed by Mr. Abishake PS on 04-Mar-23 RESOLVED 2022-11-23 13:35:11    
193 63760D2F6A9FC RISHANT BHATIA LS01181 sai lock house sangrur LOCK SMITH hareri road, near mahavir chowk, sangrur-148001 GENERAL
Recieved 400 pcs FOC Keys Short against purchase of 2 Twister Machines through Quba Keys Pending 400 pcs of FOC keys has directly dispatched to QUBA KEYS - Delhi. RESOLVED 2022-11-17 16:00:07    
194 6375EB9442043 6375EB3B77BFD Chandan Repairing Shop LOCK SMITH Jamshedpur-831017 GENERAL NORMAL QUERY
Sound kam kijiye App ka App Music is implemented as per company policy. If you wish to avoid this, please lower the volume of your handset. RESOLVED 2022-11-17 13:36:44    
195 6375CB4F4C3EA RISHANT BHATIA Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
Only 150 FOC Keys recieved against Duo Base Machine sent to Goa Pending 150 pcs of FOC keys has directly dispatched to QUBA KEYS - Delhi. Media_1 RESOLVED 2022-11-17 11:19:03    
196 6374C9CC5F27E LS01174 Key duplicatiing centre LOCK SMITH Kolkata-700025 GENERAL NORMAL QUERY
Please Correct my name as Saurabh Sha. Also reduce the sound of Opening Music Your surname spelling has been corrected on the App. Please log out from the app, clear the app cache memory and do the login again. then you will see the correction on your app. And about the music, it is applied as per the company policy. Please decrease your handset volume if you want to avoid it. Media_1 RESOLVED 2022-11-16 17:00:20    
197 6374AF5CC50FD LS01338 Ismail lockers LOCK SMITH -700072 GENERAL
App Music Bondho Korun App Music is implemented as per company policy. If you wish to avoid this, please lower the volume of your handset. RESOLVED 2022-11-16 15:07:32    
198 63749B3AE29A7 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL QUALITY ISSUE
discover key 7017 ka raber toot raha hai. Dear Sir, The Sales Return Credit note has been issue and adjusted in your accounts vides the JV NO. 22-23/10001/2312/JOUR/JV595-96 (Amount 89,111.50) Media_1 RESOLVED 2022-11-16 13:41:38    
199 636BC1C4B34A7 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
why is my oder Kindly arrange the complete details REJECTED 2022-11-09 20:35:40    
200 63676655CE84E R119 RAJ ENTERPRISES SILCA POINT GALI NO: 6, 19/189A, KRISHNA PURI, ALIGARH, UTTAR PRADESH, 202001-202001 GENERAL QUALITY ISSUE
remark dear sir we have received 7166 Nishan Micra without cap in the box against invoice no 33855 request you to please arrange for the same Dear Sir, we are not producing Nissan Micra Keys T7166 with/without cap. Media_1
Media_2 		RESOLVED 2022-11-06 13:16:29    
201 636265547DC0F Avinash Ojha Q003 M. S. QADRI & SONS DEALER SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612 GENERAL
Invoice nom-036001 Magnetic order is under scheme wrong price is mentioned in invoice please correct. Dear Sir, As we had examined and find there was some billing software glitch due to which the problem had come. On generated invoice the Basic, GST, & NET values are correct. Evenly the given discount is also correct. Only thing is that, on Invoice in Discount (%) column, the offered discount % must be motioned instead of discount value. we have corrected the glitch and sharing with you the revised invoice copy for your reference. Please consider the same. Media_1 RESOLVED 2022-11-02 18:10:52    
202 6362141D74DA5 H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL NORMAL QUERY
Please attech out mail id to you system hmmkeyworld@gmail.com please send the following bill to our Gmail I'd 22-23/1DM/035796 The bill that we have recieved is not cleard this a photo copy bill not a clear bill The Customer email ID has been updated in EMS Media_1 RESOLVED 2022-11-02 12:24:21    
203 6361432B07D78 Punit Chaurasiya Test4C48E1165 Test2MF DEALER Delhi -110017 GENERAL
test Test Case REJECTED 2022-11-01 21:32:51    
204 636142EC24C08 Punit Chaurasiya Test4C48E1165 Test2MF DEALER Delhi -110017 GENERAL
test Test Case REJECTED 2022-11-01 21:31:48    
205 635AAF720BD26 5FAE411BE23E6 sanal LOCK SMITH manjeri-676122 GENERAL
how to connect sales team Dear Sir, There is our Area Sales Manager in Kerala City Mr. Pazhanimuthu B 9843265265. Please contact with them for your further query RESOLVED 2022-10-27 21:48:58    
206 6353E165A6442 N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL
T7076-ford fiesta 100pcs. was not in order but recived and billed for the same.so want to return it.. The customer can sell out this material from their end. -as confirmed by Avinash ojha. Media_1
Media_2 		RESOLVED 2022-10-22 17:56:13    
207 634C110139F36 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
invoice number is 035503 invoice date is 7/10/22 Part number CHON78P and T7191 billing price is 28+GST. Actual price is 25.5+GST so kindly check my bill and rectified. Dear Sir, Earlier, the order was kept on its regular price 28+GST. So, we were considering the same and doing the billing. Later the keys were offered on discount and the offered price was 25.5+gst. Based on your request, we are giving you the offered discount. Now further we will bill it at 25.5+GST till the time of scheme expired Media_1 RESOLVED 2022-10-16 19:41:13    
208 63465E7F611D1 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Sir, We have received 1263Z-071 Transponder Texas for 1263-524pcs. against Invoice No. 22-23/1DM/035386 dt-29-Sep-22. This material is used. many cuts and scratches on transponder. We have received 522pcs against 524. This is requested to you please confirm us to return this transponder. Thank you Paramvir Dear Sir, the Sales return credit note of amounting Rs. 64,875.00/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV537 Dt. 21-Nov-22 Media_1 RESOLVED 2022-10-12 11:58:15    
209 63369C655906C RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL QUALITY ISSUE
Wrong Item(T7330) Recovered in box of T7332 Dear Sir, the Sales return credit note of amounting Rs. 288/- has been issued against this customer complaint vides the JV no. 22-23/10001/1811/JOUR/JV317 Dt. 21-Nov-22 Media_1
Media_2 		RESOLVED 2022-09-30 13:06:05    
210 63318A99811B9 LS01230 Micky Electronics LOCK SMITH -751006 GENERAL
some products have no clear definition The product details, picture is not upload (data/information incomplete). Please provide the information/data. So that we can check it and take the action. REJECTED 2022-09-26 16:48:49    
211 63316D3FBD1A5 LS01230 Micky Electronics LOCK SMITH -751006 GENERAL
please change the silca logo. It is not good to look at. The product details, picture is not upload (data/information incomplete). Please provide the information/data. So that we can check it and take the action. REJECTED 2022-09-26 14:43:35    
212 632C25C1A364D A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL QUALITY ISSUE
T7208 bajaj discover blade but i don't recieved same blade i received different blade but same part number so kindly check details Dear Sir, the Sales return credit note of amounting Rs. 2,406.25/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV516 Dt. 21-Nov-22 Media_1
Media_2 		RESOLVED 2022-09-22 14:37:13    
213 6318337C04E19 VIVEKANAND KUMAR M234 MEENA LOCK SILCA POINT 103, DAYANAND NAGAR, A.P.J. ABDUL KALAM ROAD, NEAR XMLA TULSIDAS, RAI CHANDANI RESIDANCY, GONDA, UTTAR PRADESH, 271001-271001 GENERAL NORMAL QUERY
DEAR SIR, CART OPTION IS NOT SHOWING FOR ORDER REQUEST YOU TO PLEASE DO NEEDFUL THANKS. The customer app is working fine now. Showing cart option in his app now Media_1 RESOLVED 2022-09-07 11:30:28    
214 6314932D17468 B085 BHARAT KEY MAKER SILCA POINT SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016 GENERAL NORMAL QUERY
Silca wire wears out very quickly I have kharab 4 wires Give training to the customer how to use the cable and how it keep safe after using Media_1 RESOLVED 2022-09-04 17:29:41    
215 6304904E376B1 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
thankyou sir problem is solve All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved. RESOLVED 2022-08-23 14:01:10    
216 630473057EFE1 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
mera balance tha 4971 material aaya 1537 rs. baad me aaya 2681 rs. abhi balance hona chahiye 3218 rs. All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved RESOLVED 2022-08-23 11:56:13    
217 6304721C68DA2 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
???? ?????? ?? 4971 rs. ???????? ??? 1537 rs. ?? ???? ??? ??? 2681 rs. ?? ??? ??? 3218 rs. All the customer query has been answer by Mr. VIVEKANAND properly. Query Resolved Media_1
Media_2
Media_3 		RESOLVED 2022-08-23 11:52:20    
218 63023ADB97874 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please check No Information REJECTED 2022-08-21 19:32:03    
219 6300C8016FC6E A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
???? ?????? 3218 rs. ???? ????? No Information, Sir please mention here, whatever information/assistance you want Media_1
Media_2 		REJECTED 2022-08-20 17:09:45    
220 6300C410DBA38 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
2903/sale/sv8512 29/3/22 Dear Sir, please see the material details which was billed to you on 29-Mar-22 RESOLVED 2022-08-20 16:52:56    
221 6300C3607D963 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
2681 rs. ka material nahi mila The customer has received the entire material, confirmation give by the customer. Media_1 RESOLVED 2022-08-20 16:50:00    
222 6300B37FB7637 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
please send me ledger Dear Sir, The updated ledger has been sent to you on your email ID's RESOLVED 2022-08-20 15:42:15    
223 62F9F8166A205 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
hi sir/ Madam I am from pune I given the order of proximity key bmw 3 button 3 or 4 time Dear Sir, This material is not available to us for a long time due to which we are not able to fulfill your requirement. Due to some specific issue, our supplier is not able to produce it. we ordered them; we will supply them to you once we will get them from there. So, please wait for more days. RESOLVED 2022-08-15 13:09:02    
224 62F9F0D0328AF Avinash Ojha N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 GENERAL NORMAL QUERY
wrong price add in bill Please check mension part nom T7167-200pc(wrong price-29.05+gst) CSZ23TE 20-100pc(Wrong price 57.67) Dear Sir, The Billed/Invoice Price is correct. There was some glitch in the app due to which prices were showing incorrect. Media_1 RESOLVED 2022-08-15 12:38:00    
225 62F9D74DA5BBA 5FAD43112D40B Imran Saudagar LOCK SMITH rewa-486001 GENERAL NORMAL QUERY
how I buy silca auto..?? The customer has withdrawal his query. RESOLVED 2022-08-15 10:49:09    
226 62E9689FACE1A 62221DB774FCF shaikh pashu Yasin LOCK SMITH Vaijapur-0423701 GENERAL NORMAL QUERY
Request for Ford clamp on basis to futura Auto customer. Futura machine billing and customer detail are as follows customer Name:- Shaikh Pashu contact:- 9420810128 Dear Sir, we already billed 1 pc of Ford Adaptor 03R clamp on a FOC basis and dispatch NEW S. P. SALES & SERVICE - NASIK customer. As Mr. Avinash had a discussion with you. He will pick up this Ford adapter from there and give it to you in the next 2-3 days on your next trip RESOLVED 2022-08-02 23:40:39    
227 62E8C84663855 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 GENERAL
Jo customer mobile flash kharidega usko 3000 ka chavi milega esa company ka commitment tha mene 2 machine sale ki to muje 6000 ka keys customer ko dena he or muje sirf passion pro ka 189 keys Discover ka 50keys ct100 ka 50 keys mila he. to ab customer ko keys kistaraha distribute karna he? Sir, On the purchase of 1 Flash Mobile machine, we were offered 300 pcs of Keys, not 3000/- rs. Keys. And as per account reconciliation, you had sold only 1 unit of Flash mobile vides the invoice no. 21-22/1DM/030527 Dt. 10-Mar-22. With reference to that, we have dispatched 250 pcs FOC keys (A15001FLZ Hero Passion Pro L @ 100 pcs, A15001FRZ Hero Passion Pro R @ 100 pcs, & T7023 Bajaj CT 100 @ 50pcs) to you and you have received it. Balance, 50 pcs of T7017 Bajaj Discover Keys, we had billed on 100% discount vides the invoice no. 22-23/1DM/033684 Dt. 26-Jul-22 and dispatched to you. So now, we have dispatched an entire 300 pcs of FOC keys to you against the 1 unit of Flash Mobile sale, that you can give to your customer. For the Second machine which you are proposing here was not covered under the schemes cause the schemes were over that movement. For further clarification, you can contact your respective sales Manager. Thanks, Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2022-08-02 12:16:30    
228 62E2180580CF2 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
Good morning ji we are informed three time that TVs 7291 old rejected goods 3rd time you have billed all reddy we informed so many time but no response from your side we difficult to send back goods to company. pl clarify The Credit note has been issued against this Sales Return of T7291 vides JV no 22-23/10001/2608/JOUR/JV771 Dt. 26-Aug-22 Media_1
Media_2
Media_3 		RESOLVED 2022-07-28 10:30:53    
229 62DF90B80159D D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
T7291 is defective T7263 is also defective so i am sending it back to the company. The Credit note has been issued against this Sales Return of T7263 & T7291 vides JV no 22-23/10001/2608/JOUR/JV772 Dt. 26-Aug-22 RESOLVED 2022-07-26 12:29:03    
230 62DF67C3452C6 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
inv no 033272 dt. 09.07. sl. no.14 billed for part no 7267 has received with part no 7238 inside the box. Quantity 200 nos As discussed with Pazhanimuthu B, He confirmed that customers can sell out this material from their end.
Media_3 		RESOLVED 2022-07-26 09:34:19    
231 62D9395CCA7CD D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7192 key finishing ruber As per telephonic discussion with the customer (Suresh JI), the customer has confirmed that it will sell its material Media_1 RESOLVED 2022-07-21 17:02:44    
232 62CFF5AA4D220 62AF0A0A36D1C vineet kumar kacher LOCK SMITH banda-210121 GENERAL NORMAL QUERY
yah Mal chahie Dear Sir, I discussed, please increase the Order Qty and place it. Media_1
Media_2 		RESOLVED 2022-07-14 16:23:30    
233 62BAAA5FBFFCB N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Team, We have received quality complaint in T7263 at customer end and also we have check the same key at our end and found the same problem. Pls check and resolve the issue. The Sales return credit note has been issued vides the JV no 2007/JOUR/JV358 of Amounting 61,251.20/- on Date 20/07/2022 Media_1
Media_2 		RESOLVED 2022-06-28 12:44:39    
234 62B716B06C5CD A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 GENERAL NORMAL QUERY
sir this is wholesale price 1322+gst retail price this cuuttet 1454 +gst Dear Sir, Thanks for your feedback. we are correcting the spare part code and price on the app. You will get the final and correct data on app tomorrow by 27th Jun 2022 EOD positively. Media_1
Media_2 		RESOLVED 2022-06-25 19:37:44    
235 62B6CF1AA6A22 62B6CE6EBAF27 suhail LOCK SMITH Karnataka-571313 GENERAL
help me Dear Sir, Kindly update your Minda Silca app version. The current updated version is 21.0. After updating the app you can see the locksmith price on your app. RESOLVED 2022-06-25 14:32:18    
236 629C722DF274B 629C708DB60A0 rohit LOCK SMITH 1234-7529847087 GENERAL
njb Test Case REJECTED 2022-06-05 14:36:53    
237 6298883F0A860 RISHANT BHATIA H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL NORMAL QUERY
Rs.5000 free keys against Twister not recieved. Invoice Attached Dear Sir, Since earlier we don't have any information or approval about it. So the order did not proceed/consider under the schemes. Request you to, please provide me the approval first for consideration in schemes. Media_1 RESOLVED 2022-06-02 15:21:59    
238 629877CB762D9 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
dear sir I am order 7017 dscover 300 pic only company send 1500 pic I am not order this keys 7017Ats colors keys Dear Sir, The Credit note has been issued against the Sales Return of KEY T7017-AST-50 of amount 2,294.00/- Journal Voucher no. 22-23/10001/1306/JOUR/JV78 Dt. 13-06-22. RESOLVED 2022-06-02 14:11:47    
239 62983FCF752E3 PRACHI SAXENA TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
test 1 Test Case REJECTED 2022-06-02 10:12:55    
240 62983FB23AB08 PRACHI SAXENA 624EB098BD7E9 TestAY LOCK SMITH ghaziabad-201009 GENERAL
test test test Test Case REJECTED 2022-06-02 10:12:26    
241 6294CDE874CCD M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL QUALITY ISSUE
dear sir my order was 7017 discover keys but key was 7017 discover 5 colour Ast i dont want this keys Dear Sir, We have checked and found that, this Keys T7017-AST-50 @ 300 pcs ordered vide ID No.: M026/05-2022/1012 dated 23-05-2022 received from your side. Therefore, we processed it as a result of which this material was sent to you. First of all I would request you please try to sell it from the end. If you are unable to do so, you can request us for a refund. We will follow the same. Media_1
Media_2 		RESOLVED 2022-05-30 19:30:08    
242 629033CF4F4DA A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
Sir My material Dear Sir, the order was rejected as it is not as per the Order MOQ. We are requested to please increase the order Qty and replace on the App for processing. Media_1 RESOLVED 2022-05-27 07:43:35    
243 628E1FFF72ECB Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL POP MATERIAL
please send keys catalogue volume iii asap Dear Sir, The POP material has been dispatched to you from the company on 01-Jun-22. Kindly check and revert, if you still not have received it. RESOLVED 2022-05-25 17:54:31    
244 628B30987F908 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t 7017 According to the discussion with the customer, the customer is able to sell this material Media_1 RESOLVED 2022-05-23 12:28:32    
245 62833F898D40C PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE keys
GL9R		 GL9R key profile complaint Dear Sir, The Credit note has been issued against the Sales Return of KEY TR-CGL9R 20 of amount 14,721.28/- Journal Voucher no. 22-23/10001/1406/JOUR/JV115 Dt. 14-06-22. Media_1 RESOLVED 2022-05-17 11:54:09    
246 627F385DEA3FC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL NORMAL QUERY
(confirmation letter) our futura lite emi customer from kurnool (Sk locks) has completed all his emi payment till Feb-22 no emi are pending from customer so please check this issue Okay Sir, we are issuing a credit note against this Futura 03R clamp billing. you will get this CRN by end of this month. Meanwhile, you are requested to please give your acknowledgement on Balance confirmation letter and submit to us urgently. Media_1 RESOLVED 2022-05-14 10:34:29    
247 6278DBCF7AE97 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
PLEASE NOTE SIR THIS IS NOT MY ORDER PLEASE MAKE ARRANGEMENT TO DO THE NEED FULL THANKS Repeated Complaint Media_1 REJECTED 2022-05-09 14:45:59    
248 62736CC82B55C M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL QUALITY ISSUE
ACCESS 125 - T7163 BLADES COMING OUT Dear Sir, The Sales return Credit note of amonting Rs. 50,575/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV20, Dt. 06-Jun-22) Media_1 RESOLVED 2022-05-05 11:50:56    
249 626BB6A12085B A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
?? ?? ??? ?? ???? ?? ??? ?? Activa 5g keys not showing in app Dear Sir, Following are the part code of Activa 5G Keys which are already live on the app. Please check and place your order accordingly. T7276 - KEY HONDA ACTIVA 5G T7341 - KEY HONDA ACTIVA 5G WITHOUT MAGNET T7430 - KEY HONDA ACTIVA 5G Apart from this, if you are looking for any other Keys in Activa 5G. So, please share the same pictures. So that we can check those and will arrange for you. Media_1 RESOLVED 2022-04-29 15:27:53    
250 6266732557D60 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
We are informed that 600 pcs of assorted keys is enclosed in the consignment. But we have received only 350 pcs Closed Media_1 RESOLVED 2022-04-25 15:38:37    
251 6257E8D6321A4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
3 Nos Swift Plus - My order was against used machines exchange offer. Before placing order inhad taken confirmation from Mr. Pazhanimauthu But the invoice is at regular price. Request to issue a revised invoice or issue credit note Sir, We already gave the exchange discount against the give Swift Plus machines orders. You also can check the same vides the mentioned invoice numbers 22-23/1DM/031196 & 22-23/1DM/031197 Dated 11-Apr-2022 Media_1 RESOLVED 2022-04-14 14:56:46    
252 6257E834D537D M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Invoice No. 031103 FLASH 008 - 3 Nos Received without key blanks of 200 each we are yet to receive key blanks for previous 8 FLASH machines which we have intimated in MSD GROUP Dear Sir, FOC material (200 pcs free Keys on purchase of Flash 008 per machine) is shipped from here on 13th April 2022. You will get it within 7-8 working days (maximum till 23rd April). If you do not receive it on the given date, then you can register your complaint about it again. Thanks. Media_1 RESOLVED 2022-04-14 14:54:04    
253 62566402D6D7B M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
INV No. 17487 Dt. 29.01.2022 ALL 1000 KEY CHAINS ARE LIKE THIS. WE CANNOT GIVE THIS AS COMPLIMENT VALUE 11,520.00 I HAD RETURNED THIS 1100.00 PCS ON 25th SEP 2021 and was given credit note on 11.10.2021 Same materials are send back again WE CANNOT GIVE THIS AS COMPLIMENT. Please advise what to do Dear Sir, The Sales return Credit note of amonting Rs. 8,910/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV17, Dt. 06-Jun-22) Media_1 RESOLVED 2022-04-13 11:17:46    
254 625659EEBDBC8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
MATERIALS against INV No. 017541 Dt. 29 March 2022 ITEM - TR-C-IRH18 My order was only for 100 nos. 200 pcs is billed Kindly request to make arrangement for taking 100 pcs back Dear Sir, The Credit note has been issued against the Sales Return of excess billing of Remote @100 pcs of amount 55,460/- Journal Voucher no. 1805/JOUR/JV467 Dt. 20-05-22. RESOLVED 2022-04-13 10:34:46    
255 625659394EC6D M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
Materials against INV No. 030962 dt 29.03.2022 was not placed from our end. Kindly request to arrange for sending this back Dear Sir, The Sales return Credit note of amonting Rs. 31,892/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV19, Dt. 06-Jun-22) RESOLVED 2022-04-13 10:31:45    
256 625592885815A 619F27600F844 Shree Durga Store LOCK SMITH KOLKATA-700007 GENERAL
10 ps Short received Incomplete Details, Please provide the Invoice Number, Invoice Date, No of PCS you have received, and how many pcs are short. Media_1 REJECTED 2022-04-12 20:24:00    
257 6253F39506729 6247F28C46D77 Ashokan A LOCK SMITH Omassery-673582 GENERAL GENERAL TROUBLESHOOTING
I owned DUO key cutting machine. I may not be able to solve those people,which are coming with out key/key lost. I keen interested to study/purchase machinery to solve such problems. I will be grateful if you could help me in this aspect. This complaint is regarding quarry for ekcm machine . CLOSED 2022-04-11 14:53:33    
258 6253F295BC368 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
INV NO 17528 THIS IS RECEIVED IN DAMAGED AND SCATCHES. SO CUSTOMER HAS CANCELLED THE ORDER. KINDLY REQUEST TO MAKE THIS FIC OR WE SHALL SEND THIS BACK. WAITING FOR YOUR ADVICE 1 SILCA WORKSTATION HAS BEEN DISPATCHED TO THE CUSTOMER. Media_1 RESOLVED 2022-04-11 14:49:17    
259 625016951A28C Punit Chaurasiya Test4C48E1165 Test2MF DEALER Delhi -110017 GENERAL NORMAL QUERY
test Test Case REJECTED 2022-04-08 16:33:49    
260 624839FE48CAB Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
Key molding issue Dear Sir, we have re-molded the head of this Key like as before. Now this problem will not come. Media_1
Media_2 		RESOLVED 2022-04-02 17:26:46    
261 6242A80B225C9 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL SKODA KEY
T7361		 Inv.No : 21-22/1DM/025809 Inv.Date : 15.09.21 Part code : 7361 comp : Profile issue Dear Sir, The Credit note has been issued against the Sales Return of SKODA KEY T7361 of amount 12,744/- Journal Voucher no. 1805/JOUR/JV467 Dt. 18-05-22. Media_1
Media_2 		RESOLVED 2022-03-29 12:02:43    
262 623D621225BC4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
SIR THERE IS A STRONG COMPLAINTS FROM MARKET REGARDING POUCH PACKING. CUSTOMERS ARE NOT ABLE TO STORE THE MATERIAL & DISPOSE THE PLASTIC POUCHES. THEY ARE DEMANDING US TO REMOVE AND REPACK KEY IN BIXES AND SEND THEM. EVEM THE CONSIGNMENTS VOLUME ARE DOUBLED AND COURIER CHARGES ARE TOO HIGH TO CUSTOMERS BCOZ OF THIS PACKING. PLEASE NOTE AND REQUEST TO SEMD US THE MATERIAL AS BEFORE NORMAL BOX PACKING. WE ALSO FACE THE SAME PROBLEM OF STORING MATERIAL AND CONSUMING HUGE SPACE PLEASE REQUEST ONCE AGAIN TO DISPATCH THE MATERIAL ONLY IN BOX PACKING AS BEFORE. Dear Sir, As per the management discussion, they informed us that this is our new process which we will be continuing with it. We will not give any material in box packaging further which we introduce recently in pouch packaging. RESOLVED 2022-03-25 12:02:50    
263 623AE0DB96D75 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
address profile Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same Media_1
Media_2
Media_3
Media_4 		RESOLVED 2022-03-23 14:26:59    
264 623AB2558A7FC A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
my billing address 14/75 ZAMA MASJID MAYOR MILL KHALWA CIVIL LINES PARED KANPUR UTTAR PARDESH 208001 Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same RESOLVED 2022-03-23 11:08:29    
265 623AB16EDB906 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
change my billing address Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same RESOLVED 2022-03-23 11:04:38    
266 62318B8C72F78 Vipindas C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
Invoice No 21-22/1DM/029680 Billed material T7268 400 Nos Material received T7291 400 Nos. Need to take sales return for the same , as this material already having quality issue... Dear Sir, The Credit note has been issued against the Sales Return of KEY T7260 of amount 13,306.27/- Journal Voucher no. 1805/JOUR/JV466 Dt. 18-05-22. Media_1 RESOLVED 2022-03-16 12:32:36    
267 622C20DE93C67 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Good morning. sir we have requested so many time give price List pdf. but we still not received. every one asking. pdf of price List so pl take imidtly action vand send us pdf of price list Price list PDF format has been shared with the customer. RESOLVED 2022-03-12 09:56:06    
268 622B5C78B5A7A 620FD87FE1843 sk Shahjahan Badsha LOCK SMITH New Delhi-110005 GENERAL
i want to buy car flip Keyshells but i am unable to do that with this app. please suggest me or help me on buying products Dear Sir, The customer is asking for Honda & Hyundai Key Shell in the OEM logo. We are not having this OEM key shell in our range. once it will come into our stock we will give you it accordingly. RESOLVED 2022-03-11 19:58:08    
269 6229991234F6C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Good morning. we don't have place in our shop. we don't have inough place. to keep. the meterials. comming in pouch packing. we request to you. to. send all the meterials. in box packing only. rqurds Deepak marketing Bangalore. okay sir, from now onwards we will send you box packaging material only. RESOLVED 2022-03-10 11:52:10    
270 6221B50464196 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7291 key complete Dear Sir, The Credit note has been issued against the Sales Return of KEY T7260 of amount 13,306.27/- Journal Voucher no. 1805/JOUR/JV466 Dt. 18-05-22. Media_1
Media_2 		RESOLVED 2022-03-04 12:13:16    
271 6220534CA77E3 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
Kanpur UP technical support person mobile n. Dear Sir, Mr. VIVEKANAND (7355637097) is the Area in Incharge of Kanpur City. Please contact him for any kind of assistance. Mr. Deepak Kumar (8757972904) is our Technical Assistant you can call him also for any kind of Technical support. RESOLVED 2022-03-03 11:04:04    
272 621DE06130630 Punit Chaurasiya Test4C48E1165 Test2MF DEALER Delhi -110017 GENERAL NORMAL QUERY
test Test Case REJECTED 2022-03-01 14:29:13    
273 620E2124A512A A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
sir my material Dear Sir, The required Trading stock is not available with us. We are trying to arrange the material. as soon as it will be available. We will dispatch it to you accordingly. CLOSED 2022-02-17 15:49:16    
274 620A5D434ABEC M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL
ak ???? mis Dear Sir, This Key T7334 - Mahindra Bolero comes in only 10 pcs per box as per the packaging std and catalogue. By mistake it has printed 20 pcs on the invoice. So, please consider it only as 10 pcs per box. Media_1 RESOLVED 2022-02-14 19:16:43    
275 61F92BFEC4E29 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL QUALITY ISSUE
Mai na Nahi bolo tha a part number T7272 chavi mai na bolo tha opp side sir ji Dear Sir, we are sending you 750pcs of T7271 against of your 1000 pcs now vide the invoice no 21-22/1DM/029653 Dt. 05-Feb-22. You will be get this material in next 5-7 days as per the courier transit time.. . Media_1 RESOLVED 2022-02-01 18:17:58    
276 61F91C2AC49F7 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 GENERAL
Wrong material received inside the box. part number T7353 as per details it should be Moulded key i10 Left but in the box it is i20 new Right profile. Please check. it is done twice. Dear Sir, As per the uploaded catalog and other verification the part number T7353 MOULDED KEY HYUNDAI i10 LH is a LH profile key. and the picture you have shared with us that are also the same. T7354 MOULDED KEY HYUNDAI i10 RH is a RH profile keys. So, if you require RH profile key. Please place the order in T7354 part code for billing. Media_1
Media_2 		RESOLVED 2022-02-01 17:10:26    
277 61F4F536597FB U016 UNIQUE KEY MAKER LOCK SMITH P.NO- 139/3215, LAXMI NAGAR CHHAK, BHUBANESWAR -751006-751006 GENERAL QUALITY ISSUE
key qty 25 pic & Lock 10 pic Dear Sir, We have dispatched the remaining 15 pcs of Keycaps for T7335 - KEY MOULDED (MAHINDRA BOLERO JLINE) to you against Invoice no. 21-22/1SA/017312 Dated 18-Feb-2022 on a FOC basis. The material is also has been dispatched to you through the TCI Express courier vide Docket no. 1430573951. Thanks, Sales & Service Team Minda Silca Engineering Pvt. Ltd. Gr. Noida Media_1
Media_2 		RESOLVED 2022-01-29 13:35:10    
278 61F386E58F162 5F8FB9A9EAD7B deepak LOCK SMITH Greater Noida-201308 GENERAL
complaint test Test Case Media_1 REJECTED 2022-01-28 11:32:13    
279 61F2EF57ACC7A 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I open the holesale business of minda products The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:45:35    
280 61F2EF1F4E615 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I get the delarship of minda The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:44:39    
281 61F2EEC95C025 61F18C141B220 shahnawaz ali LOCK SMITH chandrapur-442401 GENERAL NORMAL QUERY
how I order the tools and specific product The customer has withdrawn his query due to some personal issue. RESOLVED 2022-01-28 00:43:13    
282 61E9798275CE8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
we have returned futura pro machine couple of month back. kindly consider that as a sales return Dear Sir, The sales return credit notes of amounting Rs.4,00,000/- has been issued against Futura Pro machine vide the JV no (0902/JOUR/JV17) Dated 09-Feb-22. Now, complaint Token no (61E9798275CE8) has been closed. RESOLVED 2022-01-20 20:32:26    
283 61E8F1A20F50B D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7260 sticker rong in box packing Dear Sir, as discussed, we have dispatched 300 pcs of T7260 Key barcode to you on 23-Jan-22 through Trackon couriers for selling purpose. Media_1 RESOLVED 2022-01-20 10:52:42    
284 61DE6FED8D878 N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL QUALITY ISSUE
Dear Sir, Once again we have received wrong material. we have received 500 waganr blade against invoice no 028871 dt-07-01-22. As per invoice 500 pcs swift blade and swift blade sticker pasting on the pauch. In previously we have facing same issue in blades. Please look in the metter. Dear Sir, as discussed, we have dispatched 500 pcs of T7239 Key barcode to you on 18-Jan-22 through Trackon couriers for selling purpose. Please see attached docket details for tacking. Media_1 RESOLVED 2022-01-12 11:36:37    
285 61CAFE0F1B464 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 GENERAL NORMAL QUERY
test test test resolved Media_1
Media_2
Media_3
Media_4 		RESOLVED 2021-12-28 17:37:43    
286 61C7CDE365B5B 6169313CB3ECF umrao singh LOCK SMITH mahedar gharib haryana -123029 GENERAL
banjara key stor Incomplete Information REJECTED 2021-12-26 07:35:23    
287 61C1944E8D436 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
my material Media_1 RESOLVED 2021-12-21 14:16:06    
288 61C04CB571881 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
?? please send all part with silca branding ???? required details share with the customer RESOLVED 2021-12-20 14:58:21    
289 61BC33D50D99A 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 GENERAL
test Test Case REJECTED 2021-12-17 12:23:09    
290 61B422B4A1C82 6029FAC01329F Dheeraj Chouhan LOCK SMITH piplia mandi-458664 GENERAL
????? ???? ???? ?? ?????? ?? ????? ??? ?? ?? ????? ???? ?? ???? ? ?? ???? ?? ?? ????? ? ??? ?? ????? ???? ??? ?? ???? 18 ??????? ?????? ?? ????? ?? ?? ?????? ????????? ??????? ???? ????? ?? Incomplete Information REJECTED 2021-12-11 09:31:56    
291 61A86390325A9 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL
A15003DLZ HERO SPLENDAR LH 100 PCS SHORT RECEIVED Duplicate complaints Media_1 REJECTED 2021-12-02 11:41:28    
292 61A5D35EEBD74 5F8FB9A9EAD7B deepak LOCK SMITH Greater Noida-201308 GENERAL
testing test Media_1 REJECTED 2021-11-30 13:01:42    
293 61A4C3701ADCF 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 GENERAL
Test Test Case REJECTED 2021-11-29 17:41:28    
294 619F50FF81B12 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
. Dear Sir, Kindly update the App. Logout from it. go to into the setting > App setting > Clear cache memory of Minda Silca App > Re-login again. you will get it solution. If not then please record a screen shot AND share with us for rectification. Media_1 RESOLVED 2021-11-25 14:31:51    
295 619F4B44F2141 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL QUALITY ISSUE
in the box of T7007 key we got T7008 key "sticker error" Dear Sir, The Rate Different CRN of amounting Rs. 776.00 (JV No. : 1012/JOUR/JV21) has been issued against this customer complaint on the date of 10-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-11-25 14:07:24    
296 619BA1A3E96B0 Test4C48E1165 Test2MF DEALER Delhi -110017 GENERAL
test Test Case REJECTED 2021-11-22 19:26:51    
297 619B9E32D8AFC TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
test Test Case REJECTED 2021-11-22 19:12:10    
298 619B9B19912DB 5F4166154FEB3 PUNIT LOCK SMITH CITY-201301 GENERAL
test Test Case REJECTED 2021-11-22 18:58:57    
299 619512975E90C A147 AASHAPURA LOCK HOUSE DEALER 11/2, SHOP NO. 6, SREEDEVI PLAZA, VEERAPANDIYAR NAGAR, NEAR NEW BUS STAND, (TAMIL NADU) SALEM - 636004-636004 GENERAL
key price this items wrong T7185 suzuki Dear Sir, This given price is correct. Since Surcharge price has increased on Raw Material Cost. Due to this, the Finished Goods price has increased with Surcharge Value. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-11-17 20:02:55    
300 618A505858C3B D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL NORMAL QUERY
t7149 left & right. both side by mix in paking. left keys not coming in. vehicle The customer will not be doing the sales return. The customer will keep the stock with them and he can sell this.---Confirmed by Mr. Vipindas Media_1 RESOLVED 2021-11-09 16:11:28    
301 617FEE86C1E77 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
swift blade number is T7301 but I order the T7301 I got same number key but the was not a the same As I had discussed with Shahid Sir, he agreed that he can sell this material. we have sent them the Alto Blade sticker for stock liquidation. Media_1 RESOLVED 2021-11-01 19:11:26    
302 617BDDE695BEC 614C5E8A579EC Kuldeep Singh LOCK SMITH aya nagar-110047 GENERAL
SILCA Remote is very good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-29 17:11:26    
303 6177DEDC135FD N068 NEGI KEYS LLP DEALER COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145 GENERAL
Sir today we have received 500 pcs T7301 swift blade against Invoice No-026852 but inside the packet all material are wagonr blade available instead of swift blade. According to the discussion with the customer, the customer may sell this material. Media_1 RESOLVED 2021-10-26 16:26:28    
304 6177C2FC61521 61441A55DC658 Rajan Kumar LOCK SMITH Delhi -110096 GENERAL
testing Test Case Media_1 REJECTED 2021-10-26 14:27:32    
305 617691180C6F5 61441A55DC658 Rajan Kumar LOCK SMITH Delhi -110096 GENERAL
testing 25/10/21 Test Case REJECTED 2021-10-25 16:42:24    
306 617374F432EB6 6169313CB3ECF umrao singh LOCK SMITH mahedar gharib haryana -123029 GENERAL
banjara key stor Chidawa rajasthan Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-10-23 08:05:32    
307 617298AA8FA08 6172963E55876 vishnu ram LOCK SMITH village-641101 GENERAL
silca remote good#best#easy Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:25:38    
308 617294E27ABBA 614D969070C1A yuvaraj LOCK SMITH comibatore-641101 GENERAL
#Silca remote good remote$ #Make easily# more expensive Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:09:30    
309 617293245C095 6010F3D50FEA2 RAMACHANDRAN.N LOCK SMITH coimbatore-641001 GENERAL
Silca remotes working equal to OEM. SILCA BEST REMOTES. Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 16:02:04    
310 617274E096C94 A199 AUTO DRIFT LOCK SMITH 2ND FLOOR, ABOVE CAR PLANET, OPP. SITAJAKHLA DAIRY, NEAR HOTEL LILY, KHANPARA, GUWAHATI, ASSAM-781022-781022 GENERAL
Selfie with Silca wire and remote Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 13:52:56    
311 617265F53CE68 LS00489 madaan locks LOCK SMITH market no. 1,nit-12001 GENERAL
#selfie with silica cable Remotes quality is very good but prices are high Dear Sir, Please specify reason of return in details and share the Keys Picture for analysis purpose. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-22 12:49:17    
312 617140DC0E4DC MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 GENERAL NORMAL QUERY
wrong profile key part no. T7361 quantity-800 want to return to the company Dear Sir, The Sales Return CRN of amounting 16,206.12 (JV No. : 1012/JOUR/JV6) has been issued on the date of 10-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-10-21 15:58:44    
313 6170FDBEE3A1F 5FAD2D1E3CFF1 Satish Kumar A LOCK SMITH Palakkad-678001 GENERAL
very easy to work with silca remote cable .... Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
Media_2
Media_3 		RESOLVED 2021-10-21 11:12:22    
314 61700C468BA2B 5FE865CBCCDF5 hemang LOCK SMITH rajkot-360002 GENERAL
Silca remote is best Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-20 18:02:06    
315 616FE467D1B5D 616FE3678F97F Subhash Mehra LOCK SMITH Delhi-110051 GENERAL
Silca remotes good , Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-20 15:11:59    
316 616E8F24EEA78 616E89FB60E9E Mahesh KEY CUTTER Hyderabad-500079 GENERAL
silca remotes are good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-19 14:55:56    
317 616D95DC71366 611E4251E3A0B Shoaib MECHANIC Kurnool-518001 GENERAL
Silva remotes all best than other remotes Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 21:12:20    
318 616D61C607C55 61441A55DC658 Rajan Kumar LOCK SMITH Delhi -110096 GENERAL NORMAL QUERY
test Test Case Media_1 REJECTED 2021-10-18 17:30:06    
319 616D5E3FD03A3 6072B1BCB7351 Chandrakant Nigam CAR ACCESSORY SHOP OWNER Lucknow-226016 GENERAL
Silca remotes are best and are easy to use as they can be generated from our mobiles Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 17:15:03    
320 616D4625A8235 616D454FE97D3 Sohil bhai LOCK SMITH Ahmedabad -380051 GENERAL
silca remote is good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 15:32:13    
321 616D338737557 616D32887FB77 Mausin saiyad LOCK SMITH Ahmedabad -380055 GENERAL
Silca remote is best,price is little bit expansive Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 14:12:47    
322 616CFE1E860D3 5F8AA3408BA7E KHAMEEL CAR KEYS LOCK SMITH CHENNAI-600050 GENERAL
LAST 15 YEARS I USE THE SILICA PRODUCT THIS IS THE GENIUS PRODUCT SILICA CABLE REMOTE WORKING GOOD I LOVE SILCA MINDA COMPANY Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-18 10:24:54    
323 616AFD4C98082 616AFC0EA2781 Shahid Khan CAR ACCESSORY SHOP OWNER nagour-341001 GENERAL
product was good Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
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Media_4 		RESOLVED 2021-10-16 21:56:52    
324 616AFAFD86F8C 616AF80DCFD0A car key house CAR ACCESSORY SHOP OWNER nagaur -341001 GENERAL
Product was very good quality. amazing product Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1
Media_2
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Media_4 		RESOLVED 2021-10-16 21:47:01    
325 616A9463BC936 616A93283037B Rahul Jain CAR ACCESSORY SHOP OWNER Gujarat-382481 GENERAL
Good experience to use Silca remote, specially breza vaicle (Good qualify remote) Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-16 14:29:15    
326 616928269F08D 616926EBA9E3A Rishab KEY CUTTER bangalore-560053 GENERAL
Here I am applying for the contest this Dusshera, I've been loving silca as a company for all my key solutions the new line of universal remotes have made my job a lot easier than before, I've been working with silca Minda products from 5 years now, and never disappointed. Dear Sir, Thanks for your feedback on our products & Support. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-10-15 12:35:10    
327 61654F863F121 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
T80+ transponders are not getting cloned. this was brought to your notice many times yet approval not received to send back. kindly request to give approval for sending this back. Total quantity in stock is 122 nos Dear Sir, The Sales Return CRN of amounting Rs.61,000/- (JV No. : 2212/JOUR/JV802) has been issued against this customer complaint (Token Number 61654F863F121) on the date of 22-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-10-12 14:34:06    
328 61654EB843AD4 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL
T7149 - IS OPPOSITE SIDE. WE RCVD THIS SIDE 250 Nos in 7149 boxes kindly request to approve to send this back thank you Dear Sir, The Sales Return CRN of amounting Rs.6,670/- (JV No. : 2212/JOUR/JV801) has been issued against this customer complaint (Token Number 6163D53BF3ED8) on the date of 22-Dec-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-10-12 14:30:40    
329 6163D53BF3ED8 M203 M.K. KEYS DEALER G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004 GENERAL NORMAL QUERY
T7361 - 800 Nos vide bill no 025799 dr 14.09.21, is again billed, the same complaint key which was registed few days back kindly request to arrange for sending this back thank you Dear Sir, the credit note has been issued of amounting Rs.28,164.24/- against the sales return of Key (T7361) vide the the JV no (1012/JOUR/JV7) on Dated 10-Dec-21 RESOLVED 2021-10-11 11:40:03    
330 616182486B246 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL NORMAL QUERY
Our customer has complained that the blade silica packaging is coming 2 to 3 pieces less than the quantity, I request you to pay attention to the packaging thanks ???? Dear Sir, Since we are not getting response on these complaint. we are closing it now. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd.
Media_2
Media_3 		RESOLVED 2021-10-09 17:21:36    
331 614EB6069D733 614EB37CB1E4E pardeep LOCK SMITH Sonipat -131001 GENERAL NORMAL QUERY
Minda cilka vayar rimot Dear Sir, Thanks for your feedback on our products. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-09-25 11:09:18    
332 614D9DD0A9351 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
My meterial Dear Sir, Against of this order around 60% of material we have supplied to you. For remaining material, we are trying to dispatch till end of this month. Media_1 RESOLVED 2021-09-24 15:13:44    
333 614D9D2FF2E9A A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL
My meterial Incomplete Information REJECTED 2021-09-24 15:11:03    
334 614432EF71AB8 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
Customer name - KEY LAND Place - MANNARKKAD State - Kerala from last 6 months he is complaining regarding this issue and is not yet solved or attended properly till now by any concerned people properly. Telephonically some replies are ossaed which have not yet become a solution to the issue. kindly request to solve this issue. Dear Sir, Reason/Problem is not specified in this complaint. Due to which we are not able to take any corrective action on it. Requested you, Please re-enrolled it and explain the problem which you/customer are facing. So that we can take the corrective action and give you the complete assistance on the same. Thanks, AM - Sales & Sales Team, Minda Silca Engineering Pvt. Ltd. Media_1
Media_2
Media_3 		REJECTED 2021-09-17 11:47:19    
335 613B76E4ED879 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
testing Test Case REJECTED 2021-09-10 20:46:52    
336 6130C8D872438 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
Against invoice no. -21-22/1DM/025332 I want to buy this flip keys in Black Colour. But due to the some part code and color confusion I placed the order in yellow color. So kindly replace the yellow keys with black colour Flip Keys with the same qty Dear Sir, The Sales Return CRN of amounting 9,900.00 (JV No. : 21-22/10001/1110/JOUR/JV150) has been issued against this customer complaint (Token Number : 6113783DD940D) on the date of 11-Oct-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2
Media_3 		RESOLVED 2021-09-02 18:21:36    
337 6130A22AC4BE3 R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
We want black color Duplicated Complaint Media_1
Media_2 		REJECTED 2021-09-02 15:36:34    
338 612F2EA29F59F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
please correct this part no Dear Sir, Thanks for your observation and feedback. We have made the corrections in Artworks as needed Media_1 RESOLVED 2021-09-01 13:11:22    
339 612DCBD74C29E D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL QUALITY ISSUE
t7291 TV's xl 100 Dear Sir, Since many reminders we have not received any sample for observation and analysis purposes. Based on your filed complaint, we have checked the quality of these keys several times, but we have not found any such problem while cutting the key. hence, on the basis of all the above reasons, this complaint is being closed. Thanks, AM-Sales & Service Team, Minda Silca Engineering Pvt. Ltd. Media_1 RESOLVED 2021-08-31 11:57:35    
340 612C642A53551 6029FAC01329F Dheeraj Chouhan LOCK SMITH piplia mandi-458664 GENERAL
CTVS2P20 panding I placed the order on 25th March i have not received this part Dear Sir, Please contact your nearby Dealer/Distributors for your requirement and fulfillment. OR You can contact our Sales Representative Mr. VINAY BHILWARE on 8349037884 he will assist you to get the material Media_1 RESOLVED 2021-08-30 10:22:58    
341 61251F4DAA23D 5FAD43112D40B Imran Saudagar LOCK SMITH rewa-486001 GENERAL
how to buy product from app. Dear Sir, We would like to inform you that, Locksmith can't buy the product through the App from us. Humble requests you to, Please list down your product requirement from the app and give your order to your nearby dealer. OR, You can directly contact our sales representative on the below contact number. He will assist you to buy the products from our dealer. Contact Person: Mr. Vinay Bhilware Contact Number: 8349037884 Thanks, AM - Sales Team Minda Silca Engineering Pvt. Ltd. RESOLVED 2021-08-24 22:03:17    
342 61160293873A2 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
test test RESOLVED 2021-08-13 10:56:43    
343 6113783DD940D M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL QUALITY ISSUE
90% of key chain hooks are rusted. Dear Sir, The Sales Return CRN of amounting 12,672.00 (JV No. : 1110/JOUR/JV150) has been issued against this customer complaint (Token Number 6113783DD940D) on the date of 11-Oct-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1 RESOLVED 2021-08-11 12:41:57    
344 6112276286E8A H014 HMM KEY WORLD DEALER 1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013 GENERAL
this meterial is not our order and this meterial reach in our shope without order please solve this issue Dear Sir, we received this order from your side vide Order Serial No : H014/07-2021/1007 Dt. 29th July 2021. In respect of that we have billed this material to you. Thanks Media_1 RESOLVED 2021-08-10 12:44:42    
345 6107924C6154D 60F14D3891295 varan LOCK SMITH Metha -143114 GENERAL
Good training Thanks for your feedback, Sir ! RESOLVED 2021-08-02 12:05:56    
346 6103FBF786FAD SP006 KEY MASTRO(S) SILCA POINT INFRONT, DELHI ROAD, DELHI ROAD, SONIPAT - 131001, OPPOSITE CIVIL HOSPITAL-131001 GENERAL NORMAL QUERY
caps missing in nissan key shell Dear Sir, We are not Selling Nissan Key with Key Shell. Thanks Media_1
Media_2 		RESOLVED 2021-07-30 18:47:43    
347 6103FB1F4361C SP006 KEY MASTRO(S) SILCA POINT INFRONT, DELHI ROAD, DELHI ROAD, SONIPAT - 131001, OPPOSITE CIVIL HOSPITAL-131001 GENERAL
no sensor caps Duplicated Complaint REJECTED 2021-07-30 18:44:07    
348 60FAB4D044328 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
test test RESOLVED 2021-07-23 17:53:44    
349 60F2A2DFEBFF5 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
july 17 Test Case REJECTED 2021-07-17 14:59:03    
350 60F130505AEAF Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL POP MATERIAL
test2 Test Case REJECTED 2021-07-16 12:38:00    
351 60F12A05D2BFF Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
Test 16 july partial test RESOLVED 2021-07-16 12:11:09    
352 60F043C06107A Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL NORMAL QUERY
test fresh Test Case REJECTED 2021-07-15 19:48:40    
353 60F041FFB84FA Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL QUALITY ISSUE
test 2021-07-15 19:41:11    
354 60F040BACA99F Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
TEST REOPEN 2021-07-15 19:35:46    
355 60EFCFB553861 Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL QUALITY ISSUE
Test Complain Regarding quality issues with key 2021-07-14 11:33:33    
356 60EC1F5B5F745 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
t7260 ray magnnet but in side TVS exel 7130 pl check Dear Sir, The Rate difference CRN of amounting 2,050.84 (JV No. : 2009/JOUR/JV336) has been issued against this complaint on the date of 20-Sep-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-07-12 16:24:19    
357 60E84863CFFF8 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Respected Sir/Madam, please send advertising material T-Shirts, Writing Pen and Pad, Stickers, Latest Catalogue etc. Dear Sir, POP material has been dispatched from here against the Challan No NR21-22/1/22 on 29th Jul with your regular material consignment. Tracking number 436257625 RESOLVED 2021-07-09 18:30:19    
358 60E3F69B5E4BF D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
lenth very short As discussed with Customer, Key is short by length. But functionally it is working perfect. It is an observation only. Customer is withdrawn his complaint Media_1 RESOLVED 2021-07-06 11:52:19    
359 608A688BA4702 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
XUV 500 FLIP BLADE RIGHT HAND SIDE BLADE IS FROM MINFA . HEAD IS NOT PERFECT FOR VVDI & KD REMOTES. LEFT SIDE BLADE HEAD IS WIDER AND PERFECTLY FIX TO THESE REMOTES Dear Sir, You have order for CMHN4RT 20 which is OEM profile flip key blade. and the same you have received. Xhorse profile flip key blade Part code is T7368. you can order with this part code Media_1 RESOLVED 2021-04-29 13:34:27    
360 6059CCD59AC4F M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
T7365 ACCENT FLIP BLADE PROFILE IS NOT CORRECT. not inserting complete to lock Dear Sir, The Sales Return CRN of amounting 63,768.00 (JV No. : 2009/JOUR/JV330) has been issued against this customer complaint (Token Number 6059CCD59AC4F) on the date of 20-Sep-2021. Thanks, AM - Sales & Service Team, Minda Silca Engineering Pvt. Ltd Media_1
Media_2 		RESOLVED 2021-03-23 16:41:17    
361 6058B04EC2395 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Dear Sir/Madam, i already given a complaint to you about changing my contact number can you please add my new number and remove old contact numbers.9850849318 My new number is 9822426589 Dear Sir, as per your request, your new contact details has been updated in your record.
Media_2 		RESOLVED 2021-03-22 20:27:18    
362 60588D555EE49 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
Sir key T7083 i am not given order 200 pic Discussed with customer about this wrong material billing. Customer confirmed that he can sell out this material from there end. Media_1
Media_2 		RESOLVED 2021-03-22 17:58:05    
363 604C561CC5611 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 GENERAL
T 7342v part is im not given order Dear Sir, This material you have received as a sample. It will be reflecting in your account. But, No debit / Credit will hit in your account RESOLVED 2021-03-13 11:35:16    
364 6038C31187917 5F8FB9A9EAD7B deepak LOCK SMITH Greater Noida-201308 GENERAL
tdt Test Case REJECTED 2021-02-26 15:14:49    
365 60083E59A1D40 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
XYLO SHELLS CAPS CAME MIXED. NEED CORRECT CAP TO BE REPLACED. PLEASE SEND SEPERATE DEAR SIR, THE XYLO SHELL CAPS SENT TO YOU ON 30TH JAN 2021. Media_1 RESOLVED 2021-01-20 19:59:45    
366 6002710D65A2C N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear Team, We have received Wrong material. As per invoice no-021343 dated 13-01-2021material is A15001FRZ (right side) & qty is 500 pcs but physically we have received A15001FLZ(Left side) -500. we have complain to Mr. Vivekanand previously for the same problem in same item. please tak care. thanks & regards Paramvir Received Material is OK -as the customer confirmed. RESOLVED 2021-01-16 10:22:29    
367 6001844FD3182 Punit Chaurasiya TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
teslt Test Complaint REJECTED 2021-01-15 17:32:23    
368 5FFF0F5BD38BD Pawan Emplpoyee TESTO007 TEST FIRM DEALER NA AVL-201301 GENERAL
texting Testing Complaint, Rejected Media_1 REJECTED 2021-01-13 20:48:51    
369 5FF9AC3FC1C66 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
PROFILE OF THIS KEY IS WRONG FOR ALTO. I have received 2000 nos Dear Sir, Against the 2100 flip blade sales return the credit note has been issued from Company side on 27th Feb. CRN JV Ref No 20-21/10001/2702/JOUR/JV785 Media_1
Media_2 		RESOLVED 2021-01-09 18:44:39    
370 5FF7F32669772 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
photo Thanks for sharing with us the required documents. Media_1
Media_2 		RESOLVED 2021-01-08 11:22:38    
371 5FF72AF12EDA2 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL
I am sending a order of key Suzuki access last time the order was receive and key in available in box &magnet or steiger not in a box why I am sale of this key plz receive my magnet or steiger before 1year ago my steiger &magnet had miss for 2box for hero maestro total 225 magnet or 75 steeger plz send me my items Dear Sir, The Keys short magnet and stickers has been dispatch to you on Dated 14th Jan 2021. RESOLVED 2021-01-07 21:08:25    
372 5FF6DD0FC6707 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
CARRIAGE MOVEMENT PROBLEM IN SWIFT PLUS aligment of handle with carriage done. now machine is working fine. Media_1
Media_2 		RESOLVED 2021-01-07 15:36:07    
373 5FF5C994B9B7D VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
NAME - FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR LOCATION - HASAN MARKET,MANIKA ROAD RAEBARELI - 229001 MASHINE - FUTURA AUTO SL.NO. - 1110110183764 complaint - other sounds and vibration. Now machine is working fine . Media_1 RESOLVED 2021-01-06 20:00:44    
374 5FF304D2EA8B8 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
FUTURA AUTO Delivered at Growth Trust Nilakottai, Tamilnadu could not be registered due to Server issue. Also.the Z3 Key packet is not received with the Futura Auto. Installation and training given. Media_1 RESOLVED 2021-01-04 17:36:42    
375 5FE1D5369684C 5FAD15D865AE7 Jitendra Mishra LOCK SMITH Rourkela-769004 GENERAL
my futura auto not working properly power adaptor changed . Media_1
Media_3 		RESOLVED 2020-12-22 16:45:02    
376 5FDEF4461EBC3 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
this should be in yamaha group. not bajaj Dear Sir, Thanks for your observation and feedback. The part code description has been changed in App. Media_1 RESOLVED 2020-12-20 12:20:46    
377 5FD758B04D045 I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7191 50p. Keys ke magnats kam nikle hai Key Magnet has been dispatched on Dt 19.12.2020 Media_1
Media_2 		RESOLVED 2020-12-14 17:51:04    
378 5FD709093749B I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL
7191 -50p. Key ke magnates nahi aaya Rejected due to incomplete information. REJECTED 2020-12-14 12:11:13    
379 5FCF50D0B888E N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear Sir, Kindly despatch Coal brush by hand through Mr. Vivekanand on urgent basis. Thanks Dear Patron, This material billing has been done against invoice no.20-21/1DM/020503 Dt. 08-Dec. and handover the Mr. VIVEKANAND as per your request. He will be delivering this material to you by EOD RESOLVED 2020-12-08 15:39:20    
380 5FCE9F972B2A9 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
please correct this product image Dear Patron, thanks for the suggestion. The product images have been updated on the App. Now you can please place the order if any. Media_1 RESOLVED 2020-12-08 03:03:11    
381 5FC9C8449B248 M115 MAJISA ENTERPRISES DEALER # 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001 GENERAL
T 7266 is part price is wrong in showing it in the app Dear Customer, Thanks for your observation, We have notified the same to the concerned department. Price will be rectified shortly. You can place your order on App. The material will be billed on correct price. Media_1 RESOLVED 2020-12-04 10:55:24    
382 5FC8B1E5018F0 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
TWISTWR II Machine delivered to RIGHT IMPRESSION was received with body hampered. Machine Repaired and send back to the customer Media_1
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Media_4 		RESOLVED 2020-12-03 15:07:41    
383 5FC8976F280FB D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
cokeymak@gmail.com Dear Patron, thanks for sharing the customer details. Media_1 RESOLVED 2020-12-03 13:14:47    
384 5FC8968D6B8E7 D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
Dear sir we sold your futura light machine to the customer machine serial no. Is 1110111525973 Request you to please change the registration from my name to customer name Machine registration changed on customer name. RESOLVED 2020-12-03 13:11:01    
385 5FC7796BECC42 N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
screw not available inside the packet of TR-CHU87R-SH2. Kindly provide the same as per invoice quantity. Screw has been sent on 24th Dec 2020 Media_1 RESOLVED 2020-12-02 16:54:27    
386 5FC5F36C5D4F3 H060 HAKIMI CAR DECOR SILCA POINT NEAR APSARA HOTEL, TORAN BAWRI, SURAJPOLE-UDAIPOLE ROAD, UDAIPUR, RAJASTHAN-313001-313001 GENERAL
I had placed order on 19/nov but haven't received my order till today , very disappointed from the service Dear Sir, Due to some unexpected issue material was not dispatched on time. now billing has been done and material booked with the courier on 29th Nov 2020 against the Docket Number: 051366125. The expected delivery date will be 04th Nov 2020. Sorry for inconvenience we will take care in future. RESOLVED 2020-12-01 13:10:28    
387 5FAE52851474D 5FAE4D778E61E shree MECHANIC Mumbai-400063 GENERAL
app is OK only change black background. For Testing Purpose Only REJECTED 2020-11-13 15:01:49    
388 5FA939205A38C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
PROFILE OF MINDA KEY IS WRONG. PLEASE CHECK. I HAVE KEPT THE PIC OF CORRECT PROFILE AND THE SIZE OF HEAD ALSO IS SMALL Dear Sir, Thank you for your feedback and observation. we are improving product quality as per your recommendation. Media_1 RESOLVED 2020-11-09 18:12:08    
389 5FA26122B0212 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 GENERAL
Dear sir, i have placed order part no.A1285z suzuki swiss without magnet 500 pcs but by mistake its placed 7500pcs and it deliverd to my end 3175pcs but my required is 500pcs please take back to 2675pcs for sales return and rest please cancel. Thank you. Credit Note has been issued against the sales return material on Date : 28-Nov-20 (JV No. : 2811/JOUR/JV690) Media_1
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Media_3 		RESOLVED 2020-11-04 13:36:58    
390 5F9EF29F554F5 S244 SHRI TYRE AGENCY SILCA POINT 11-A,Shopping Centre,Kota--324007 GENERAL
UNHAPPY Training and installation done of machine RESOLVED 2020-11-01 23:08:39    
391 5F97B01646049 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
some keys come like this too :) Dear Sir, Thanks for your observation/feedback, we noticed that and we are improving our quality as per your suggestion. Media_1 RESOLVED 2020-10-27 10:58:54    
392 5F8EEC8759AB2 C017 BALIGA DISTRIBUTING COMPANY SILCA POINT GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003 GENERAL
do you have a blank for this yale key? from the shoulder to the tip, it's 27mm Dear Sir, as we checked, this key is not in our product range. Media_1
Media_2 		RESOLVED 2020-10-20 19:26:23    
393 5F8A70BCD5857 Vipindas C D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 GENERAL
T8261- 700 nos received in bad quality( Look wise) photographs are attached for further clarification. The customer has sold out his entire material (as the customer confirmed) Media_1
Media_2 		RESOLVED 2020-10-17 09:49:08    
394 5F7815B40E365 SP004 - GENERAL
swift plus not working Problem resolved now machine is working fine. Media_1 RESOLVED 2020-10-03 11:39:56    
395 5F77FB9745A9C M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
order history shows some other Distributor details. please correct The problem has been rectified. Now dealer can see his order placement history only. RESOLVED 2020-10-03 09:48:31    
396 5F7737E40CFB8 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
T7156 300 pieces of Magnets does not come in the key box pls send immediately Material has been dispatched to the customer. Media_1
Media_2 		RESOLVED 2020-10-02 19:53:32    
397 5F7737E2F2FA0 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
T7156 300 pieces of Magnets does not come in the key box pls send immediately Complaint registered two time. Media_1
Media_2 		REJECTED 2020-10-02 19:53:30    
398 5F745A283EEF9 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
app check test REJECTED 2020-09-30 15:42:56    
399 5F73181E92904 M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 GENERAL
02J clamp - fresh piece we changed and using silca org cutter in futura. the machine is calibrated after changing this clamp. still the edge is grinding. please suggest Media_1 RESOLVED 2020-09-29 16:48:54    
400 5F6890589EB3F M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
pls send logo both keys BMW & ford We do not provide the OE logo. Media_1
Media_2 		RESOLVED 2020-09-21 17:06:56    
401 5F605737B4FFD N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear sir, We have not received many items against our Order ID No47/08-2020/1007 dated 15-08-2020 and still we have not received any confirmation of pending items from your side. We have followup many times but not received any response from your end. Please look into matter because we are unable to fulfil customer requirements. Thanks & Regards Negi Keys Material has been dispatched to the customer as per his requirement RESOLVED 2020-09-15 11:25:03    
402 5F575448B7EBE Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
Customer name- Asif Ali Firm-New lock solution mob nom-9928107607 machine name-Futura Auto Machine S.no-1110110998556 Work- (1)Inatallation of machine (2)Registration of machine (3) Update futura (4)Training completed Training and installation done of machine RESOLVED 2020-09-08 15:22:08    
403 5F4E842BE71B3 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
dear sir, whenever your team send order order inform us what are sending thanks ???? Muhammed Uvesh Siddique Has started giving material billing details to the customer RESOLVED 2020-09-01 22:56:03    
404 5F21688944F03 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
futura updating problem CLOSED 2020-07-29 17:46:09    
405 5F20181CD6397 Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 GENERAL
Futura key cutting query Machine updated and now machine is working fine . RESOLVED 2020-07-28 17:50:44    
406 5F2018050CDD8 Lalit Shahi SP017 SRIRAM ENGINEERING WORKS-KEY AND LOCKING SOLUTIONS SILCA POINT SHOP NO-D/02 AND D/03, NAND HOTEL CAMPUS, BHATTACHARYA TRIJUNCTION,NEAR HYUNDAI SHOWROOM, PATNA-800001 GENERAL
Smart Pro Installation Smart pro machine installed sucessfully RESOLVED 2020-07-28 17:50:21