Minda Silca Engineering Private Limited

dear sir my order was 7017 discover keys but key was 7017 discover 5 colour Ast i dont want this keys

Complain Progress

2022/06/02 11:25

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, We have checked and found that, this Keys T7017-AST-50 @ 300 pcs ordered vide ID No.: M026/05-2022/1012 dated 23-05-2022 received from your side. Therefore, we processed it as a result of which this material was sent to you. First of all I would request you please try to sell it from the end. If you are unable to do so, you can request us for a refund. We will follow the same.
Assign To:
E15156
Product Type:
KEYS
Status:
RESOLVED
2022/06/02 10:43

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, We have checked and found that, this Keys T7017-AST-50 @ 300 pcs ordered vide ID No.: M026/05-2022/1012 dated 23-05-2022 received from your side. Therefore, we processed it as a result of which this material was sent to you. First of all I would request you please try to sell it from the end. If you are unable to do so, you can request us for a refund. We will follow the same.
Assign To:
E15156
Product Type:
KEYS
Status:
PROCESSING
2022/06/02 10:30

ESCALLATION MODE
INTERNAL
Remark:
Dear Moolchand Ji, Please check and revert why it has happened. If the customer has required about the regular keys and why he has received these multi-color keys. Please update
Assign To:
E0351
Product Type:
KEYS
Status:
ACCEPT