Minda Silca Engineering Private Limited

SIR THERE IS A STRONG COMPLAINTS FROM MARKET REGARDING POUCH PACKING. CUSTOMERS ARE NOT ABLE TO STORE THE MATERIAL & DISPOSE THE PLASTIC POUCHES. THEY ARE DEMANDING US TO REMOVE AND REPACK KEY IN BIXES AND SEND THEM. EVEM THE CONSIGNMENTS VOLUME ARE DOUBLED AND COURIER CHARGES ARE TOO HIGH TO CUSTOMERS BCOZ OF THIS PACKING. PLEASE NOTE AND REQUEST TO SEMD US THE MATERIAL AS BEFORE NORMAL BOX PACKING. WE ALSO FACE THE SAME PROBLEM OF STORING MATERIAL AND CONSUMING HUGE SPACE PLEASE REQUEST ONCE AGAIN TO DISPATCH THE MATERIAL ONLY IN BOX PACKING AS BEFORE.

Complain Progress

2022/04/25 10:13

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, As per the management discussion, they informed us that this is our new process which we will be continuing with it. We will not give any material in box packaging further which we introduce recently in pouch packaging.
Assign To:
E1893
Product Type:
KEYS
Status:
RESOLVED
2022/03/28 09:18

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, we will discuss with our management and then let you know back
Assign To:
E1838
Product Type:
KEYS
Status:
ACCEPT

Complain Progress

NORMAL MODE

CUSTOMER

NORMAL MODE

CUSTOMER