Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	REMARK	RESPONSE	Media Links	STATUS	DATE
1	676004A5B638E	SUBRAMANIAN S	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	COMMERCIALS		15th Oct 22 payments done by customer rs.10000 upi/mob/228866898651 Pl credit to amit keys account			PENDING	2024-12-16 16:14:53
2	66E1283267108	PRACHI SAXENA	M234	MEENA LOCK	SILCA POINT	103, DAYANAND NAGAR, A.P.J. ABDUL KALAM ROAD, NEAR XMLA TULSIDAS, RAI CHANDANI RESIDANCY, GONDA, UTTAR PRADESH, 271001-271001	COMMERCIALS	SALES RETURN	Skaz price billing done despite target letter	Credit note has been raised for rate difference.	Media_1	RESOLVED	2024-09-11 10:48:42
3	667CEBBF31546	SUBRAMANIAN S	M301	MARKAJ LOCK CENTER	SILCA POINT	1828-C Ward,Near Nihal Masjid , Opp. KMC Building-416002	COMMERCIALS		dear sir Invoice no 24-25/1Dm/052320 dated on 23rd May 2024, T7467-50 no there is a shortage. kindly check it and do the needful.	CREDIT NOTE RAISED		RESOLVED	2024-06-27 10:04:07
4	6670238D9FF26		S293	SREE DEVI LOCK & KEYS	SILCA POINT	632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001	COMMERCIALS		I have purchased some flip keys in that 33 keys are not working properly. please take the material return.		Media_1 Media_2	CLOSED	2024-06-17 17:22:45
5	66597BED4763D	ABISHAKE PS	I064	INDER AUTOMOBILES	DEALER	NO: 3/187, ALAMARAKADU ROAD, MEYYANUR, SALEM, TAMILNADU - 636004-636004	COMMERCIALS		Invoice no:24-25/1DM/052313 the customer received the box of 7281 key but inside the box another key is available.		Media_1	PENDING	2024-05-31 12:57:41
6	6654C1E1BC020	ABISHAKE PS	M189	MODERN HARDWARE POWER TOOLS	DEALER	2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001	COMMERCIALS		In the invoice copy 24-25/1DM/052142 we have billed bit key clamp 3 pcs but the customer doesn't receive the material.	Material delivered		RESOLVED	2024-05-27 22:54:49
7	66178C916220C	Pawan Emplpoyee	KC00657	TEST	DEALER	Delhi-201308	COMMERCIALS		issue with credit note	TESTING PURPOSE		REJECTED	2024-04-11 12:39:05
8	660D2CC308489	ABISHAKE PS	S293	SREE DEVI LOCK & KEYS	SILCA POINT	632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001	COMMERCIALS	SALES RETURN	Invoice number: 23-24/1DM/049512 The customer ordered Toyota Innova key shell (A1007Z) in that key shell the customer received swift key shell cap instead of Toyota Innova key shell cap. kindly provide the Toyota Innova key shell cap.		Media_1	CLOSED	2024-04-03 15:47:39
9	65C11F9281324	SUBRAMANIAN S	S293	SREE DEVI LOCK & KEYS	SILCA POINT	632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001	COMMERCIALS	CREDIT NOTE	Dear sir, T7120- 1000 pcs received on extra price Rs.1258.25 inv ref no-23-24/1DM/048645			RESOLVED	2024-02-05 23:19:06
10	65929F93A6F65		H014	HMM KEY WORLD	DEALER	1ST FLOOR, BALAJI TOWER, SHOP NO-40, SIKAR ROAD, JAIPUR, RAJASTHAN-302013-302013	COMMERCIALS		Dear sir I haven't received the cutter with this twister machine. kindly provide	Material Billed	Media_1	RESOLVED	2024-01-01 16:48:43
11	6577022A5CCFE		I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS		MKCM Discount of June'23 month credited wrong amount 48400 instead of 57600, Flash:3, Duo:4, Twister:4, Twister Pro: 1 (7000)	correction has been made		RESOLVED	2023-12-11 18:05:54
12	65703D58B2BBA	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS		MKCM Discount for Aug'23 month has been credited 33800 instead of 48800, Machine Details : Flash : 4, Duo : 8. So please correct & revert	correction has been made	Media_1	RESOLVED	2023-12-06 14:52:32
13	65362B268604A	RISHANT BHATIA	J060	JUSTAUTO SOLUTIONS PVT LTD	DEALER	SECTOR 25, GIDC, BASEMENT GROUND FIRST, B-1-2-3/15, GANDHINAGAR, GUJARAT, 382028-382028	COMMERCIALS		Our Firm Name has been changed & last invoice (046180) raised is on old name only, kindly change invoice to new Billing details(attached)	Dear Sir , Kinldy submit the required documents for information updation, once the data will be uploaded your next bill will be raised on updated information	Media_1	RESOLVED	2023-10-23 13:43:26
14	651A5E1B2E81C	Pawan Emplpoyee	Test4C48E1165	Test2MF	DEALER	Delhi -110017	COMMERCIALS		credit note issue	solution given		REJECTED	2023-10-02 11:37:23
15	650C37057A3BF	SUBRAMANIAN S	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	COMMERCIALS		Dear sir, inv no 23/24/1Dm/045932, Duo red base excess billed rs.3000 in basic value, Kindly check and do the needful	As informed sir ,this machine is accurately billed with premium value included , The same has been communicated to you by your AM/RM	Media_1	RESOLVED	2023-09-21 17:58:53
16	65055D9687AD9	RISHANT BHATIA	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	COMMERCIALS	SALES RETURN	Twister Pro Demo Machine billed at discounted price Invoice No : 045066 but FOC items discount not mentioned	credit note issuance is in the process .		RESOLVED	2023-09-16 13:17:34
17	65055BE61222C	RISHANT BHATIA	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	COMMERCIALS	SALES RETURN	Twister Pro billed at full Price (Invoice : 043066) & FOC material billed seperately (Invoice No : 044042). Pls issue Credit Note	credit note issuance is in the process .		RESOLVED	2023-09-16 13:10:22
18	64F700812606D		N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	COMMERCIALS	SALES RETURN	Dear Sir, We have received short material against Invoice No-23-24/1DM/045024 Dated 31-08-23. As per invoice A15001CLZ Key moulded NXG-LH -3000 pcs. 4 boxes(800+800+800+600) but we received 2900 pcs. 4boxes(800+700+700+700). all keys available boxes instead of single pc packing and sticker also not available in each box. Please check and confirm.	Short material around 100pc sends to the customer.	Media_1 Media_2 Media_3 Media_4	RESOLVED	2023-09-05 15:48:41
19	64C2880E5374F	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS	CREDIT NOTE	Twister Pro & Edge Kit Invoice doesnt have discount in it. Invoice No : 043450 & 044088	Information registered , credit note will be issued shortly for the same .		RESOLVED	2023-07-27 20:36:54
20	64C28700B230F	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS		Twister Pro & Edge Kit Invoices doesnt have discounts in it. Invoice No : 043689 & 044080	Information registered , credit note will be issued shortly for the same .		RESOLVED	2023-07-27 20:32:24
21	6495403585235	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS	CREDIT NOTE	40 Blades recieved short by customer against scheme of 400 Blades FOC on Futura Auto Pankaj : +917357394113	Dear Sir ,We have provided you all the blade that you have taken in scheme in Futura Auto Machine.	Media_1	RESOLVED	2023-06-23 12:18:21
22	64901034D9D96	ASHUTOSH KUMAR SINGH	SP007	DHRISHA KEY CENTRE	SILCA POINT	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	COMMERCIALS	CREDIT NOTE	Expert key solutions (Customer) He has received only 180 pcs of blades in futura Auto (In scheme) while he has to be provided 200 pcs of blades	complaint repeated , already in process		REJECTED	2023-06-19 13:52:12
23	648C308CAA489	ASHUTOSH KUMAR SINGH		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	COMMERCIALS	SALES RETURN	Firm name - Expert key solution Customer has received only 180 pcs of blades in futura Auto while 200 pcs of blades are provided to the customer according to scheme.	We have supplied. The material as per the scheme .	Media_1	RESOLVED	2023-06-16 15:21:08
24	648C2F8A923EC	ASHUTOSH KUMAR SINGH		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	COMMERCIALS		Firm name - Expert key solution Complain - Customer has received 180 pcs of blades in futura Auto while 200 blades have to be provide according to scheme.	Already complaint registered.		REJECTED	2023-06-16 15:16:50
25	638066F4186A9	RISHANT BHATIA	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	COMMERCIALS	SALES RETURN	Bolero Precoded ID47 not working properly. So 500 pcs to be returned. 2 pcs has already been sent for testing	Dear Sir, As we examine and found that the transponder is Precoded and can work with Mahindra XUV 500. So, please use it in Mahindra XUV 500. For the time being, we�ll not take it back as a sales return. In the future, If you feel any issue regarding this then you can re-open this same complaint. Or either can enroll the new complaint. Thanks,		RESOLVED	2022-11-25 12:25:48
26	6366028F15332	Avinash Ojha	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	COMMERCIALS		Rate difference in Cka2 price, Invoice no-36066	Dear Sir, the price difference credit note of amounting Rs. 55,362.75/- has been issued against this customer complaint vides the JV no. 22-23/10001/1811/JOUR/JV314 Dt. 18-Nov-22	Media_1	RESOLVED	2022-11-05 11:58:31
27	633EA70B1B88D		K066	KRISHAN LAL LOCK MERCHANT	DEALER	CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001	COMMERCIALS		wrong part code supplied as it was wrongly mentioned in Silca App	Dear Sir, the Sales return credit note of amounting Rs. 1,020.60/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV514 Dt. 21-Nov-22	Media_1 Media_2 Media_3	RESOLVED	2022-10-06 15:29:39
28	63340D470B4CB		R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	COMMERCIALS		Dear sir , As discussed to deepak ji and shaurya one customer of gorakhpur name shubham tiwari wants to give futura Pro and fast copy as a sales returns because of company unable to update machine ,so kindly approve for the same and further no billing happens to this customer from my end. Thank you	Dear Sir, the Sales return credit note of amounting Rs. 4,96,000/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV538 Dt. 21-Nov-22		RESOLVED	2022-09-28 14:30:55
29	62D7CBCF92CD6		I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS		This is my 3rd Complaint for the same issue. GST officer have called us for the same. Mr rishant have witnessed and even talked with our accountant that what issues we are facing just because of the Negligence which Minda SILCA is doing from past 55 Days. i would again request you to please resolve this within this week.	Required voucher details has been shared with the customer		RESOLVED	2022-07-20 15:03:03
30	62CF42FF2FECD		I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS		This is my second compliant on same issue of Voucher details for FY'21-22 . Didnt got response in Minda group, no response on complaint in app. Please provide vocher details asap.	Required voucher details has been shared with the customer		RESOLVED	2022-07-14 03:41:11
31	62C6F0D6D6029		I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	COMMERCIALS	TOD & ORC	kindly share all voucher details of last financial year.	Required voucher details has been shared with the customer		RESOLVED	2022-07-07 20:12:30
32	62A1F2D48172D		Q008	QUBA KEYS	DEALER	G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018	COMMERCIALS	CREDIT NOTE	Dear Sir Recently, we have been experiencing problems with your Accounts Department. Accounting is not completed on time, and even when it is, it is not accurate I would like to raise some issues to highlight to you : - 1) We purchased five machines invoice number 22-23/1DM/031003)1, but the commission has not been adjusted in your ledger. 2) We purchased Duo and Flash on 6-4-22 invoice number 22-23/1DM/031086 but the commission has not been adjusted in your ledger. 3) 1 pcs Twister Ford clamp hold. 4) Please adjust amount when sending some key samples to Monga ji of Rihanat ji request. 5) Flash also holds one gift. 6) A payment of 5 lakh is also missing from the ledger from two months ago. 7) We also sold you a key cutting machine, but your payment is also delayed. As you can see, there are many issues, This is my request to you: Please check as soon as possible; the sooner the better. Thank you. Team Quba	All the requested FOC material has been processed and details shared with the customer		RESOLVED	2022-06-09 18:47:08
33	6278D7CA0D545	PAZHANIMUTHU B	M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	COMMERCIALS	SALES RETURN	I am not ordered this material Billed at 26 april. please return this material.	Dear Sir, The Sales return Credit note of amonting Rs. 1,20,000/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV18, Dt. 06-Jun-22 )	Media_1	RESOLVED	2022-05-09 14:28:50
34	61E979D9042E5		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	COMMERCIALS	SALES RETURN	we have returned the update kit for wiper machine from kumar keys Delhi. kindly consider as sales return	Dear Sir, The Sales Return amount will be compensation along with Key Hanger customer share.		RESOLVED	2022-01-20 20:33:53
35	6130BF26EE2C0	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	COMMERCIALS		I had placed order for Black Colour Flip Keys but due to confusion in part codes yellow colour Flip Keys got billed to me. So kindly replace the yellow keys with black colour Flip Keys as per my order quantity.	Duplicated Complaint	Media_1 Media_2	REJECTED	2021-09-02 17:40:14
36	60F2A459DCA6F	Pawan Emplpoyee	TESTO007	TEST FIRM	DEALER	NA AVL-201301	COMMERCIALS	SALES RETURN	test commerials				2021-07-17 15:05:21
37	60210CC1BA8EA		S060	SHREE DURGA STORE	DEALER	43, KHENGRA PUTT STREET, KOLKATTA,PASCHIM BANGAL-700007-700007	COMMERCIALS		GST amount not added in this bill	Dear Sir, Please see the attached amended GST bill copy.	Media_1	RESOLVED	2021-02-08 15:34:49
38	6020C72EEC3D6	MADDELA SRIKANTH	M115	MAJISA ENTERPRISES	DEALER	# 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001	COMMERCIALS		Gst not included for flash mobile machine order. invoice no:(20-21/1DM/021224)	Dear Sir, Please see the attached amended GST bill copy.	Media_1 Media_2	RESOLVED	2021-02-08 10:37:58
39	5F7315C6533D5		M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	COMMERCIALS		Recently i had ordered few flip blades. since the images were not there I could not identify the locking part of the blade to the flip. so few blades were for old Silca Flip keys which cannot suit for vvdi kd remotes. kindly request to take these blade back. And few blades profile is also not which is manufacturing defect	Credit Note has been issued against the sales return material on Date : 28-Nov-20 (JV No. : 2811/JOUR/JV692		RESOLVED	2020-09-29 16:38:54
40	5F1EA4A2499D6		C081	CARKEY INDIA	DEALER	C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601	COMMERCIALS		I have sent 3 item return(19/12/2019) to minda due to manufacturing defect,but I didn't get any credit note, item list: 1)T7302 :-100pic .2)T7303 :- 100pic. 3)T304 :- 50pic . invoice no: 19-20/1DM/014833	Material return accepted and credit note has been issued against the JV no : 3009/JOUR/JV779 on Dt. 30/09/2020	Media_1	RESOLVED	2020-07-27 15:25:46

COMPLAIN HISTORY

RESOLVED : 1230

PENDING : 29

REJECTED : 107

GENERAL: 406

COMMERCIAL: 40

TECHNICAL: 819

LOGISTICS: 205