Minda Silca Engineering Private Limited

Dear Sir, We have received 1263Z-071 Transponder Texas for 1263-524pcs. against Invoice No. 22-23/1DM/035386 dt-29-Sep-22. This material is used. many cuts and scratches on transponder. We have received 522pcs against 524. This is requested to you please confirm us to return this transponder. Thank you Paramvir

Complain Progress

2022/11/21 21:38

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, the Sales return credit note of amounting Rs. 64,875.00/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV537 Dt. 21-Nov-22
Assign To:
E1892
Product Type:
AUTOMOTIVE
Status:
RESOLVED
2022/10/14 10:18

ESCALLATION MODE
INTERNAL
Remark:
Dear Moolchand Ji, Please look into this customer complaint as the customer has got the Transponder with many cuts and scratches. Also he has recevied 2 pcs short (out 524 pcs he has received 522 pcs). Kindly check and please take the necessary action on it.
Assign To:
E0351
Product Type:
AUTOMOTIVE
Status:
PROCESSING
2022/10/13 11:55

NORMAL MODE
CUSTOMER
Remark:
Dear Sir, kindly send an email regarding this sales statement along with the dealer declaration form on your letter head duly signed and stamped for prior approval. As soon as you get approval from us, please send this complete material back to us as sales return along with dealer declaration and share the docket details with us.
Assign To:
E1892
Product Type:
AUTOMOTIVE
Status:
ACCEPT

Complain Progress

NORMAL MODE

CUSTOMER

ESCALLATION MODE

INTERNAL

NORMAL MODE

CUSTOMER