Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	MACHINE INFO/SR.	REMARK	RESPONSE	Media Links	STATUS	DATE
1	62611166CEE4D	MADDELA SRIKANTH	M115	MAJISA ENTERPRISES	DEALER	# 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001	TECHNICAL		Futura auto 1110110963431	futura auto Unable to download the update showing error serching for machine but unable to connect s.n.1110110963431	Machine was updated and now machine is working fine .	Media_1 Media_3	RESOLVED	2022-04-21 13:40:14
2	625FF840435F8	PAZHANIMUTHU B	5FB0A9242EF9E	Sathish Babu	CAR ACCESSORY SHOP OWNER	chennai-600101	TECHNICAL		Futura 102771970603	Silca Wifi not shown in Tap		Media_1	CLOSED	2022-04-20 17:40:40
3	625F77A668A7B		625F71D82E499	madhavan nair	LOCK SMITH	kasaragod-671123	TECHNICAL			how can open the transponder range	Explained about SRP App about transponder checking .		RESOLVED	2022-04-20 08:31:58
4	625BB5013B85A	Avinash Ojha	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	TECHNICAL		Futura Auto 1110110183433	Show enabled	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-04-17 12:04:41
5	6257E8D6321A4		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			3 Nos Swift Plus - My order was against used machines exchange offer. Before placing order inhad taken confirmation from Mr. Pazhanimauthu But the invoice is at regular price. Request to issue a revised invoice or issue credit note	Sir, We already gave the exchange discount against the give Swift Plus machines orders. You also can check the same vides the mentioned invoice numbers 22-23/1DM/031196 & 22-23/1DM/031197 Dated 11-Apr-2022	Media_1	RESOLVED	2022-04-14 14:56:46
6	6257E834D537D		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			Invoice No. 031103 FLASH 008 - 3 Nos Received without key blanks of 200 each we are yet to receive key blanks for previous 8 FLASH machines which we have intimated in MSD GROUP	Dear Sir, FOC material (200 pcs free Keys on purchase of Flash 008 per machine) is shipped from here on 13th April 2022. You will get it within 7-8 working days (maximum till 23rd April). If you do not receive it on the given date, then you can register your complaint about it again. Thanks.	Media_1	RESOLVED	2022-04-14 14:54:04
7	625675FBA73E7	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	LOGISTICS			Package taking longer than the expected delivery date docket no.811537440	The expected date of delivery is 14th Apr 2022. So, please wait till that time. if it will not arrive at the EDD then please raise a complaint	Media_1	RESOLVED	2022-04-13 12:34:27
8	62566402D6D7B		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			INV No. 17487 Dt. 29.01.2022 ALL 1000 KEY CHAINS ARE LIKE THIS. WE CANNOT GIVE THIS AS COMPLIMENT VALUE 11,520.00 I HAD RETURNED THIS 1100.00 PCS ON 25th SEP 2021 and was given credit note on 11.10.2021 Same materials are send back again WE CANNOT GIVE THIS AS COMPLIMENT. Please advise what to do	Dear Sir, The Sales return Credit note of amonting Rs. 8,910/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV17, Dt. 06-Jun-22)	Media_1	RESOLVED	2022-04-13 11:17:46
9	625659EEBDBC8		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			MATERIALS against INV No. 017541 Dt. 29 March 2022 ITEM - TR-C-IRH18 My order was only for 100 nos. 200 pcs is billed Kindly request to make arrangement for taking 100 pcs back	Dear Sir, The Credit note has been issued against the Sales Return of excess billing of Remote @100 pcs of amount 55,460/- Journal Voucher no. 1805/JOUR/JV467 Dt. 20-05-22.		RESOLVED	2022-04-13 10:34:46
10	625659394EC6D		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			Materials against INV No. 030962 dt 29.03.2022 was not placed from our end. Kindly request to arrange for sending this back	Dear Sir, The Sales return Credit note of amonting Rs. 31,892/- has been issued Sales Return Request. (JV no : 22-23/10001/0606/JOUR/JV19, Dt. 06-Jun-22)		RESOLVED	2022-04-13 10:31:45
11	625592885815A		619F27600F844	Shree Durga Store	LOCK SMITH	KOLKATA-700007	GENERAL			10 ps Short received	Incomplete Details, Please provide the Invoice Number, Invoice Date, No of PCS you have received, and how many pcs are short.	Media_1	REJECTED	2022-04-12 20:24:00
12	6253F39506729		6247F28C46D77	Ashokan A	LOCK SMITH	Omassery-673582	GENERAL	GENERAL TROUBLESHOOTING		I owned DUO key cutting machine. I may not be able to solve those people,which are coming with out key/key lost. I keen interested to study/purchase machinery to solve such problems. I will be grateful if you could help me in this aspect.	This complaint is regarding quarry for ekcm machine .		CLOSED	2022-04-11 14:53:33
13	6253F295BC368		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL			INV NO 17528 THIS IS RECEIVED IN DAMAGED AND SCATCHES. SO CUSTOMER HAS CANCELLED THE ORDER. KINDLY REQUEST TO MAKE THIS FIC OR WE SHALL SEND THIS BACK. WAITING FOR YOUR ADVICE	1 SILCA WORKSTATION HAS BEEN DISPATCHED TO THE CUSTOMER.	Media_1	RESOLVED	2022-04-11 14:49:17
14	625137B1AE110		61DD7F6F1063C	mehraj	LOCK SMITH	deoghar -814112	TECHNICAL			respected sir. when we start the machine for key cutting so immediately message comes the machine is locked. to release it connect to the SILCA server. from a valid country and download an update. then we proceed for update. but the machine not update always error coming. then we talk on the phone with Avinash sir. about this problem as per Avinash sir we proceed but i did not find any solution please suggest me me in this case. Regards MEHRAJ mob 7992340411	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-04-09 13:07:21
15	625016951A28C	Punit Chaurasiya	Test4C48E1165	Test2MF	DEALER	Delhi -110017	GENERAL	NORMAL QUERY		test	Test Case		REJECTED	2022-04-08 16:33:49
16	62500E940F878		623041C38C3F7	manuj singhal	LOCK SMITH	Gwalior -474001	TECHNICAL	HARDWARE RELATED PROBLEM		Dear sir, My futura machine is update suddenly after that update my machine broke the 3 cutter continuesly, we requested you please solve that problem contact no. 9826211879 Name - Manuj singhal	Machine servicing done .now machine is working fine.	Media_1	RESOLVED	2022-04-08 15:59:40
17	624FF903E9533	VIVEKANAND KUMAR	KC00582	KEY HOUSE	KEY CUTTER	INFRONT OF KTS SHOWROOM RAMA DEVI KANPUR-208007	TECHNICAL	SOFTWARE RELATED PROBLEM	FUTURA AUTO 1110110727262	REMARK - MACHINE IS NOT TAKING UPDATE VIA TAB	Machine was updated and now machine is working fine .	Media_1	RESOLVED	2022-04-08 14:27:39
18	624FD3F3DA3DC	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110111359615	jv automobiles, name- jai chand machine prblm- Download interrupted. machine serial no. -1110111359615	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-04-08 11:49:31
19	624EBE87D5154	MADDELA SRIKANTH	M115	MAJISA ENTERPRISES	DEALER	# 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001	TECHNICAL	HARDWARE RELATED PROBLEM	Swift plus machine 1110110180432	Swift plus machine carriage jam issue s.no.1110110180432	Machine servicing done .and dispatched from the company.	Media_1 Media_2	RESOLVED	2022-04-07 16:05:51
20	624E9DF3C1051	Avinash Ojha	I007	IRFAN LOCK HOUSE	DEALER	OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006	TECHNICAL		Futura Auto 1110110514589	Machine not taking update		Media_1 Media_2	CLOSED	2022-04-07 13:46:51
21	624E9D83B8CB6	MADDELA SRIKANTH	M115	MAJISA ENTERPRISES	DEALER	# 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001	TECHNICAL	HARDWARE RELATED PROBLEM	flash mobile 1110110895374	flash mobile machine having battery problem unable s.no.1110110895374	Machine servicing done .and dispatched from the company.	Media_1 Media_2	RESOLVED	2022-04-07 13:44:59
22	624C21F848647		5FFC5B3B0C27A	Ambica Key shop	LOCK SMITH	Visnagar-384315	TECHNICAL		Futura light 1110111525010	Machine is not Taking Update		Media_1	CLOSED	2022-04-05 16:33:20
23	624BFC427F166	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL		Swift plus machine 1110110189534	Swift plus machine motor not working s.no.1110110189534	Motor wire has been changed .now machine is working fine.	Media_1	RESOLVED	2022-04-05 13:52:26
24	624BE5E98066A	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL	SOFTWARE RELATED PROBLEM	futura auto 1110110514626	amar motors, solan, HP New machine update problem. Dear deepak sir, please look at this prblm it's created very prblm in mkt	Machine was updated and now machine is working fine .	Media_1	RESOLVED	2022-04-05 12:17:05
25	624BE0CEBA048		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL	NORMAL QUERY		Remote generate successful and match also successful but one problem comes if i press lock button car will be lock and i press unlock button car not unlock. if i press trunk button car will be unlock. so please solve this problem.	Might be problem in matching the remote . Now you can match the remote it will work perfectly .	Media_1 Media_2	RESOLVED	2022-04-05 11:55:18
26	624BC884930A7	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL	HARDWARE RELATED PROBLEM	SWIFT PLUS 1110110727330	MAME - FUTURE KEY MAKER,DANISH MOBILE - +919643051477 REMARK - MACHINE IS NOT ABLE TO CUTTING KEY SOUND IN MOTOR	Machine servicing done .now machine is working fine.	Media_1 Media_2	RESOLVED	2022-04-05 10:11:40
27	624B18ED33F79		61DD7F6F1063C	mehraj	LOCK SMITH	deoghar -814112	TECHNICAL		futura auto 1110110963424	Respected Sir. This is inform you to todays from 1 year we have purchased A FUTURA AUTO key cutting machine. but this machine always is the problem. key not correct cutting & key not decoding. we attached the photograph of the machine and attached the SERIAL NO -111011096344. i kindly request you to my should be solved as soon. Regards MOHAMMAD MHRAJ.. mob 7992340411	Machine was updated and now machine is working fine .	Media_1	RESOLVED	2022-04-04 21:42:29
28	624839FE48CAB	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	GENERAL			Key molding issue	Dear Sir, we have re-molded the head of this Key like as before. Now this problem will not come.	Media_1 Media_2	RESOLVED	2022-04-02 17:26:46
29	6247F24B388DE	PAZHANIMUTHU B	LS00767	Kalai Arts	LOCK SMITH	133, A.R.COMPLEX, BUNGALOW STREET, EROAD ROAD, -637211	TECHNICAL		Futura auto 1110110182269	Mobile Tracer knob broken	Tracer Knob has been sent to the dealer from company . Please change the knob .	Media_1 Media_2	RESOLVED	2022-04-02 12:20:51
30	6247F079736EA	PAZHANIMUTHU B	5FCF9AC710CDD	E saravanan	LOCK SMITH	Vellore-632001	TECHNICAL	HARDWARE RELATED PROBLEM	Futura Auto 1110110712893	Tab automatically blank in 4 to 5 time in every day	Tablet servicing done at service center .Now machine is working fine .	Media_1 Media_2	RESOLVED	2022-04-02 12:13:05
31	6245B6E910F8C	VIVEKANAND KUMAR	KC00173	FIRDOS ALL KINDS KEYS REMOTE SOLUTION AND REPAIR	KEY CUTTER	HASAN MARKET, BADA GHOSIYANA, MANIKA ROAD, RAEBARELI - 229001-229001	TECHNICAL		FUTURA AUTO 1110110183754	REMARK - Machine is not taking update via tab.	Machine was updated and now machine is working fine .		RESOLVED	2022-03-31 19:42:57
32	624426B416DA5	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110111359615	jv auto mobiles, mandi( hp) card is not opening	Card opening problem solved need to update the machine .	Media_1 Media_2	RESOLVED	2022-03-30 15:15:24
33	6244170F74AA0	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	LOGISTICS	MATERIAL NOT RECEIVED		T8148 : 300pcs dint recieved in material delivered	The customer has received the entire material	Media_1	RESOLVED	2022-03-30 14:08:39
34	624408DF24F1E	Avinash Ojha	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	TECHNICAL	SOFTWARE RELATED PROBLEM	Futura Auto 1110110514572	Machine not taking update		Media_1 Media_2	CLOSED	2022-03-30 13:08:07
35	6242F189D86C3	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	LOGISTICS	MATERIAL NOT RECEIVED		Dear sir, I am facing this problem many times as discussed also please look it very carefully customer facing an issues for late delivery, futura auto dispatch HO to shimla it's take 8 day for delivery as shown as picture. sir please rectify this problem as soon as possible.	Dear Sir, the consignment has been delivered on 02-Apr-2022 -as I have got the confirmation from the courier faculty.	Media_1	RESOLVED	2022-03-29 17:16:17
36	6242A80B225C9	PAZHANIMUTHU B	S048	SAKTHI INDUSTRIES	DEALER	BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL		SKODA KEY T7361	Inv.No : 21-22/1DM/025809 Inv.Date : 15.09.21 Part code : 7361 comp : Profile issue	Dear Sir, The Credit note has been issued against the Sales Return of SKODA KEY T7361 of amount 12,744/- Journal Voucher no. 1805/JOUR/JV467 Dt. 18-05-22.	Media_1 Media_2	RESOLVED	2022-03-29 12:02:43
37	6242A7C112FB5	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura light 1110110917663	hisar electronics, auto market hisar, mob. -9467742583 tata nexon key cutting wrong	Manual correction done and now cutting happening perfectly .	Media_1	RESOLVED	2022-03-29 12:01:29
38	624198144578F	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL		Futura auto 1110110604297	washid khan futura new machine not updating.	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-03-28 16:42:20
39	624155924F597		A139	AUREOLA TRADEMAN PRIVATE LIMITED	DEALER	FLAT NO.F-1,SHANTI MANSION, J.K.D. SCHOOL ROAD, BARDHAMAN-713359-713359	TECHNICAL	SOFTWARE RELATED PROBLEM	futura 1900801990606	tvs and new updates are not working , asking for update . but I have allready paid for update . please help. and machine is takes too much time to on and automatic disconnect while operating sometimes.	Dear Sir, as discussed please get the subscription for year 2022 and all card will start opening after machine update .	Media_1 Media_2 Media_3	RESOLVED	2022-03-28 11:58:34
40	623D7915899BB	VIVEKANAND KUMAR	S225	SHANKARLAL NARAYANDAS	DEALER	C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002	LOGISTICS	MATERIAL NOT RECEIVED		REMARK - Dear sir, there is a consignment docket (811533424) for varanasi to customer - Shankar lal Narayan das consignment delivery date was 17th March but still not delivered request you to please do needful	Dear Sir, the consignement has been delivered on 26-Mar-2022 -as i have got the confirmation from the courier faculty.		RESOLVED	2022-03-25 13:41:01
41	623D621225BC4		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	GENERAL	NORMAL QUERY		SIR THERE IS A STRONG COMPLAINTS FROM MARKET REGARDING POUCH PACKING. CUSTOMERS ARE NOT ABLE TO STORE THE MATERIAL & DISPOSE THE PLASTIC POUCHES. THEY ARE DEMANDING US TO REMOVE AND REPACK KEY IN BIXES AND SEND THEM. EVEM THE CONSIGNMENTS VOLUME ARE DOUBLED AND COURIER CHARGES ARE TOO HIGH TO CUSTOMERS BCOZ OF THIS PACKING. PLEASE NOTE AND REQUEST TO SEMD US THE MATERIAL AS BEFORE NORMAL BOX PACKING. WE ALSO FACE THE SAME PROBLEM OF STORING MATERIAL AND CONSUMING HUGE SPACE PLEASE REQUEST ONCE AGAIN TO DISPATCH THE MATERIAL ONLY IN BOX PACKING AS BEFORE.	Dear Sir, As per the management discussion, they informed us that this is our new process which we will be continuing with it. We will not give any material in box packaging further which we introduce recently in pouch packaging.		RESOLVED	2022-03-25 12:02:50
42	623C48EE6C55D		N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL		Futura Auto 1110110182351	Tata Nexon Cutting not done properly by machine after updation. As per customer, he is facing many issue but no visit by any person of minda silca from first day. Please resolve the problem on priority. Customer Name- Sandeep Location - Churu, Rajasthan mob no-8107069670	After manual correction key cutting happening perfectly .	Media_1	RESOLVED	2022-03-24 16:03:18
43	623C3C19E43B6		M115	MAJISA ENTERPRISES	DEALER	# 11-41-69, KANDULA VARI STREET, VIJAYAWADA, ANDHRA PRADESH 520001-520001	TECHNICAL			silca duo flat cuttur is size problem machin running free not a key cutting I cutter	Use carbide cutter instead of HSS as when your are cutting iron keys then only carbide cutter will work .	Media_1 Media_2	RESOLVED	2022-03-24 15:08:33
44	623AE0DB96D75		A173	ABDUL BHAI KEY MAKER	LOCK SMITH	14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001	GENERAL			address profile	Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same	Media_1 Media_2 Media_3 Media_4	RESOLVED	2022-03-23 14:26:59
45	623AB2558A7FC		A173	ABDUL BHAI KEY MAKER	LOCK SMITH	14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001	GENERAL			my billing address 14/75 ZAMA MASJID MAYOR MILL KHALWA CIVIL LINES PARED KANPUR UTTAR PARDESH 208001	Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same		RESOLVED	2022-03-23 11:08:29
46	623AB16EDB906		A173	ABDUL BHAI KEY MAKER	LOCK SMITH	14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001	GENERAL			change my billing address	Based on your request, your address has been updated in our system. You new address is 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001. Please proceed it with the same		RESOLVED	2022-03-23 11:04:38
47	6238179160A46		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	LOGISTICS	MATERIAL NOT RECEIVED		008 mobile flash not delivered.	Dear Sir, There was some mismatch in this address of the shipping party (Address was not mentioned and PIN code was incorrect) details of which you mentioned at the time of order placement and shared copy of invoice. Therefore, machine booking was not being done from here after the billing. Now since, we have received the revised customer challan copy from your side with correct address and pin code. So today this machine will be sent from here to the destination.		RESOLVED	2022-03-21 11:43:37
48	6237DC2AB6E33	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL		FLASH MOBILE 1110110895299	NAME - SINGH KEY MAKER MOBILE - +918802941235 REMARK - BATTERY IS NOT CHARGING	Charging Wire had been fixed . Now machine is taking the charging .	Media_1 Media_2	RESOLVED	2022-03-21 07:30:10
49	623309B42766C	PAZHANIMUTHU B	LS00795	Sri Devi Lock and Key Shop	LOCK SMITH	TVM ROAD, KRISHNAN COIL-629001	TECHNICAL		Futura Auto 1110110514596	Registration having issue.	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-03-17 15:43:08
50	6231CCD48D15B	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		Futura auto 1110110998471	harayana automobiles. harayana, mob-9812887833 Honda city decoding problem	Need to check in both the sn.no. of Honda city .	Media_1 Media_2	RESOLVED	2022-03-16 17:11:08

COMPLAIN HISTORY

RESOLVED : 1230

PENDING : 30

REJECTED : 107

GENERAL: 407

COMMERCIAL: 40

TECHNICAL: 819

LOGISTICS: 205