S.NO TOKEN BY EMP CUSTOMER CODE NAME CUST. TYPE ADDRESS-PINCODE TYPE SUB TYPE MACHINE INFO/SR. REMARK RESPONSE Media Links STATUS DATE Action
1 64969DFD91615 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
tracking id 50287727690. twister pro 19 /6 ka despatch huya hai by air par abhi tak nahi mila customer ne payment 29/5 ka kiya huya hai. customer bol raha hai sir machine apne abhi tak nahi diya. to ab muje machine nahi lena ap mera paisa refund kardo. to ab me kya karu sir plz give solution.???????? MACHINE DELIVERED RESOLVED 2023-06-24 13:10:45    
2 6496944BE387A RISHANT BHATIA A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS MATERIAL NOT RECEIVED
Machine booked on 19th by Trackon Courier has not reached yet Docket No : 500287727690 MACHINE DELIVERED Media_1 RESOLVED 2023-06-24 12:29:23    
3 64959351475E7 ASHUTOSH KUMAR SINGH N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL GENERAL TROUBLESHOOTING Twister II
1110110386902
Cutting not proper Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-23 18:12:57    
4 6495403585235 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 COMMERCIALS CREDIT NOTE
40 Blades recieved short by customer against scheme of 400 Blades FOC on Futura Auto Pankaj : +917357394113 Dear Sir ,We have provided you all the blade that you have taken in scheme in Futura Auto Machine. Media_1 RESOLVED 2023-06-23 12:18:21    
5 6494567E21320 A173 ABDUL BHAI KEY MAKER LOCK SMITH 14/75 ZAMA MASJID, MAYOR MILL, KHALWA CIVIL LINES, PARED, KANPUR, UTTAR PARDESH - 208001-208001 GENERAL NORMAL QUERY
this order not to me i am not placed order Dear Sir , it was done for testing , it was cancelled from backend . Media_1
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RESOLVED 2023-06-22 19:41:10    
6 6493EE1E28910 ASHUTOSH KUMAR SINGH M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL Futura light
111011525904
It is not update from normal process. machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-22 12:15:50    
7 6493CE07DB27C RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 GENERAL
Sir kuch problems thi uska solution ho jaye to best rhega 1* sir box jo bhi aata hai box ke bahr ek chit ho ki us box me kya kya item aur kitni quantity hai Dear sir , thank you for the feedback , we will try to provide most feasible solution for the same RESOLVED 2023-06-22 09:58:55    
8 64932CB83B3B8 6493265D45129 S M Arif A LOCK SMITH Hyderabad-500008 GENERAL
Hi I am not able to place order on this app. I would like to know how to place an order on this platform. please call me on 9966343475 Informed the locksmith , the placing order in the app in only avbl for dealers & SKAZ RESOLVED 2023-06-21 22:30:40    
9 6492972925194 C081 CARKEY INDIA DEALER C/O. BALA AUTO MOBILES, TEN ROAD, BARDOLI DIST. SURAT, GUJARAT (INDIA) - 394601-394601 GENERAL NORMAL QUERY
Dear team, Part No: T7459 Tata nexon Emergency Blade has no side line due no side line key is not going into lock . some key have no Plastic Head.I have attached two nexon blade, Flip Blade is ok but the Emergency Key Blade has no side cut/Line We have added the milling line Media_1
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RESOLVED 2023-06-21 11:52:33    
10 6492781C7B438 ASHUTOSH KUMAR SINGH P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL QUALITY ISSUE
Twister II is not proper working.It cut the keys in right direction. Machine Calibration done . Now machine is working fine. RESOLVED 2023-06-21 09:40:04    
11 649277EE20E31 ASHUTOSH KUMAR SINGH M141 MINERVA KEY WORKS LOCK SMITH GR. FLOOR. PLOT NO. 185, FIRDAUS BUILDING, DR. DADASAHEB BHADKAMKAR MARG, MINERVA CINEMA, GT ROAD, MUMBAI-400007-400007 TECHNICAL QUALITY ISSUE
Twister II is not proper working. It cut the keys in right direction. Machine servicing done at minda silca . Now machine is working fine . RESOLVED 2023-06-21 09:39:18    
12 64918A785AB4D RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL Twister
1110110294979
Problem in cutting Verna Key or FE04 Cutter, Customer Name : Gurpreet : +91 98771 55455 Need to change the cutter as discussed Media_1
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RESOLVED 2023-06-20 16:46:08    
13 64901034D9D96 ASHUTOSH KUMAR SINGH SP007 DHRISHA KEY CENTRE SILCA POINT SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 COMMERCIALS CREDIT NOTE
Expert key solutions (Customer) He has received only 180 pcs of blades in futura Auto (In scheme) while he has to be provided 200 pcs of blades complaint repeated , already in process REJECTED 2023-06-19 13:52:12    
14 648DAB11AF952 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337
REMARK - WHITE DIGITAL OUTPUT(LED) NOT WORKING MACHINE WORKING FINE LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:16:09    
15 648DA9DC3CE2A VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110463337
REMARK - ALL DIGITAL OUTPUT(LED) WORKING ACCEPT THE WHITE ONE Request you to please provide solution. LED Light changed and now machine is working fine . RESOLVED 2023-06-17 18:11:00    
16 648D79498BE00 RISHANT BHATIA A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 LOGISTICS MATERIAL NOT RECEIVED
Flash Machine not delivered in 12 days in Lakhimpur, UP MACHINE DELIVERED Media_1 RESOLVED 2023-06-17 14:43:45    
17 648C308CAA489 ASHUTOSH KUMAR SINGH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 COMMERCIALS SALES RETURN
Firm name - Expert key solution Customer has received only 180 pcs of blades in futura Auto while 200 pcs of blades are provided to the customer according to scheme. We have supplied. The material as per the scheme . Media_1 RESOLVED 2023-06-16 15:21:08    
18 648C2F8A923EC ASHUTOSH KUMAR SINGH VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 COMMERCIALS
Firm name - Expert key solution Complain - Customer has received 180 pcs of blades in futura Auto while 200 blades have to be provide according to scheme. Already complaint registered. REJECTED 2023-06-16 15:16:50    
19 648AA725615BE I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 GENERAL NORMAL QUERY
sir es bill me 7263 -3000p. ki billing 24.50 se ho rahi hai. jabki 23.50 ki honi chahiye. we have raised credit note for the same Media_1 RESOLVED 2023-06-15 11:22:37    
20 648A87C612E54 VIVEKANAND KUMAR V007 VASUDEV KISHANDAS DEALER 34-35, RANIPURA MAIN ROAD, INDORE-452007 TECHNICAL FLASH 008
1110110445562
Dear sir, this machine is three months old and the belt is broken. request you to please provide solution. Need to change the belt , Belt already supplied to you. Media_1 RESOLVED 2023-06-15 09:08:46    
21 64895E9C3D684 S347 SRI BALAJI KEY CENTRE DEALER 677/1, L1/1, KAVERIPATNAM MARKET BUILDING, KAVERIPATNAM SUBBARAYASETTY AND ANNAIAHSETTY CHARITABLETRUST, GANDHI SQUARE, LASHKAR MOHALLA, MYSURU, KARNATAKA, 570001-570001 GENERAL NORMAL QUERY
swift key Sir ,we have made improvments in this product Media_1
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RESOLVED 2023-06-14 12:00:52    
22 648838388E689 RAMESHWAR UPADHYAY 5FB7BFEEC9E06 Jagdish jangid LOCK SMITH Sojatcity -306104 TECHNICAL futura auto
1110110164333
machine working blocked machine was updated , machine is now working fine. Media_1 RESOLVED 2023-06-13 15:04:48    
23 648817DF4C440 M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL NORMAL QUERY
I want writing pad send me WRITING PADS ARE DISPATCHED RESOLVED 2023-06-13 12:46:47    
24 64829451AE3AB I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 TECHNICAL
Swift plus jo abhi reapair hoke aai thi usme ye cutter tuta hua nikla hai sir. mene cutter sahi bheja tha. aur tuta hua aaya hai. As we discussed broken cutter only received at H.O Media_1
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RESOLVED 2023-06-09 08:24:09    
25 64809B443309D M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7328 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
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RESOLVED 2023-06-07 20:29:16    
26 64809AFE61AEF M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL QUALITY ISSUE
T7307 blade head breaking while fitting in remote Requested samples not recived , hence we are closing the complaint Media_1
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RESOLVED 2023-06-07 20:28:06    
27 6480891C77554 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL
T7361 blade not cutting properly DIMENSION COREECTED Media_1 RESOLVED 2023-06-07 19:11:48    
28 648082DB2FF75 M211 M.M.A. ENTERPRISES SILCA POINT SHRI NATH INDIAN OIL CENTRE, NEAR VAIBHAV MULTIPLEX, VAISHALI NAGAR, JAIPUR - 302021-302021 GENERAL NORMAL QUERY
Need to discuss regarding Keys on wheels concept. Discussed With the SKAZ owner about the concept of keys on wheels , all details given RESOLVED 2023-06-07 18:45:07    
29 6480588A067E8 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me Apache RTR 160 ke key number se cutting galat hoti hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:44:34    
30 6480584886B2E 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me lever number se cutting galat ho aa rahi hai machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:43:28    
31 64805816F26C0 5FF2D4DA7DE32 arif OTHERS ghaziabad-201001 TECHNICAL
sir meri machine me simple cutting ki decoding nahi ho paa rahi hai. machine was updated , machine is now working fine. RESOLVED 2023-06-07 15:42:38    
32 6480399C5B5B7 RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 LOGISTICS
Machine dispatched on 1st June for Jodhpur & still not delivered. The shipment has been delivered at customer end on 08-Jun-23 Media_1 RESOLVED 2023-06-07 13:32:36    
33 647F01F12EE49 ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 LOGISTICS
we are tracking this LR no : 242292757 (invoice no :23-24/1DM/042527) is showing out for delivery but it's not received to the customer end . Please check the issue and revert me ASAP The shipment has been delivered at the customer end on 06-Jun-23 RESOLVED 2023-06-06 15:22:49    
34 647B09CB498B7 S185 S.N INTERNATIONAL DEALER NEAR CHUTTAN BUILDING, SARAI SHEIKH MEHMOOD,MORADABAD-244001- GENERAL QUALITY ISSUE
suzuki acess t7263 only key in the packet magnet & steeger is not here pls send my 75 magnet & stteger DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS Media_1
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RESOLVED 2023-06-03 15:07:15    
35 647722F772DE4 60F3C4DB78411 Tanuj LOCK SMITH Lucknow -226003 TECHNICAL TWISTER 2
1110110636397
internal blade cutting problem key blade of the car HYUNDAI VERNA & VW, SKODA, blade cutting problem before I had complained this but it's not solved.... please solve this problem Please send the machine for service purpose . Media_1
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PROCESSING 2023-05-31 16:05:35    
36 6475C14826CE2 PAZHANIMUTHU B A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 GENERAL QUALITY ISSUE
we are received 600 nos of T7191 but stickers and Magnets not in the box DEAR SIR , WE HAVE SENT THE STICKER & MAGNETS RESOLVED 2023-05-30 14:56:32    
37 6475A72A9270D PAZHANIMUTHU B LS01558 Sajana video clinic LOCK SMITH Sulthan bathery-673592 TECHNICAL Futura Auto
1110110463283
During key Cutting Machine Automatically Stop then Red light came. 5 times service done. Again happened. Machine servicing done at minda silca . Now machine is working fine . Media_1
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RESOLVED 2023-05-30 13:05:06    
38 6475860DA3D86 RISHANT BHATIA I007 IRFAN LOCK HOUSE DEALER OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006 LOGISTICS
Material not recieved yet.Estimated time was 27th May but not yet delivered. The customer have recevied the his shipment on 06-Jun-23 Media_1 RESOLVED 2023-05-30 10:43:49    
39 6474A164E46D5 VIVEKANAND KUMAR S225 SHANKARLAL NARAYANDAS DEALER C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002 LOGISTICS TOD & ORC
Dear sir, part no. 7017 - 200 pcs ml10229L- 250 pcs ml 10229R - 250 pcs Received short. Against invoice - 42259 request you to please do needful. As per the POD shared by the Delhivery team, the customer has received the entire material as accepted by the concerned customer. He has signed the POD Media_1 RESOLVED 2023-05-29 18:28:12    
40 6471D0A001231 PRAVEENRAJ IRUTHAYARAJ D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL QUALITY ISSUE
This Silca Programming Cable is newly purchased by the customer Key Shop of belgham and it not detecting the PCB. New Silca remote cable given to the customer . Media_1
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RESOLVED 2023-05-27 15:12:55    
41 6471CD93AD28C ABISHAKE PS A233 AMBAAL SAKTHI MARKETING DEALER BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL Futura light
1110110834724
In tab its showing the machine is blocked and its asking to do callibration Media_1 CLOSED 2023-05-27 14:59:55    
42 6470758B7E5A2 K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 GENERAL QUALITY ISSUE
complain in minda flip blades T7365 not working properly of accent blade DIMESION CORRECTED RESOLVED 2023-05-26 14:32:03    
43 64704FEA6CC78 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL futura auto
1110110171904
Naseer Ahmad Rather R/O Pinglina Pulwama Dist Pulwama Pin code 192301 State j&K(Kashmir) MACHINE NOT UPDATE machine was updated , machine is now working fine. Media_1
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RESOLVED 2023-05-26 11:51:30    
44 646F23007A539 A211 AMIT KEYS DEALER 2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002 LOGISTICS DELAY IN DELIVERY
LR number 242072814 not delivered yet please check and update MACHINE DELIVERED RESOLVED 2023-05-25 14:27:36    
45 646CD111DDDBD RISHANT BHATIA I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 GENERAL QUALITY ISSUE
T7426 stickers coming out STICKER QUALITY CHANGED & STANDARD POUCH PACKING IMPLEMENTED Media_1 RESOLVED 2023-05-23 20:13:29    
46 646B69FE9CB1D VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL HARDWARE RELATED PROBLEM FUTURA AUTO
1110110214502
REMARK - TAB NOT WORKING Tab service done at service center and now working fine . RESOLVED 2023-05-22 18:41:26    
47 646B6999CF903 VIVEKANAND KUMAR VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL FUTURA AUTO
1110110214502
REMARK - TAB NOT WORKING Tab service done at service center and now working fine . Media_1
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RESOLVED 2023-05-22 18:39:45    
48 646B4AC83871D 646B492E02EB5 asis chandak LOCK SMITH sambalpur-768004 TECHNICAL futura auto
01110110917618
asking for update and no serial no accepting machine was updated , machine is now working fine. Media_1 RESOLVED 2023-05-22 16:28:16    
49 6467457043377 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL futura auto
1110110183440
unable to update the futura auto machine through tab please provide cfu file for the below s.no.111011018443 machine was updated , machine is now working fine. Media_1
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RESOLVED 2023-05-19 15:16:24    
50 6466346F6829C RISHANT BHATIA VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL Futura Auto
1110110183440
My Futura Auto Machine is blocked & i m not able to update it A to Z Key Makers : 7330920778 machine was updated , machine is now working fine. Media_1
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RESOLVED 2023-05-18 19:51:35