Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	MACHINE INFO/SR.	REMARK	RESPONSE	Media Links	STATUS	DATE
1	63464DB7C2257		N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	LOGISTICS	DELAY IN DELIVERY		Dear Sir, We have paid extra transport charges ?100 per box due to Trackon Courier not provide material at our premises. Trackon courier send material by transport from Rishikesh to Chamba and transport company charge ?100 per box from us. So this is request to you, please bear the extra charges or arrange door delivery. Thank you, Paramvir	Dear Sir, As earlier we informed you that the area where you are located is ODA for our both (TCI or Trackon) service provider. Due to which they are not able to deliver any shipment at your shop. So, whatever cost you have paid to pick the shipment from last hub to till your location. The same cost we�ll pay to you in form of credit note. Hence you are requested to, please collect all the extra money paid bill from the existing service provider and share it with us. So that we can proceed the same. Further, we are starting to deliver all the shipment through Delhivery courier. Now onward you will get the shipment at your shop by this faculty.	Media_1 Media_2	RESOLVED	2022-10-12 10:46:39
2	63452624D608B	VIVEKANAND KUMAR		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	TECHNICAL		swift plus 1110111360000	REMARK - MACHINE IS NOT ABLE TO CUT Keys PROPERLY	Machine servicing done .now machine is working fine.	Media_1 Media_2	RESOLVED	2022-10-11 13:45:32
3	63452215E3439	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	LOGISTICS	DELAY IN DELIVERY		POP material not recieved yet	The shipment has delivered at the customer shop on 17-Oct-22.	Media_1	RESOLVED	2022-10-11 13:28:13
4	634402FB173A4	PAZHANIMUTHU B	M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	TECHNICAL		DUO LITE 1110110856634	Clamp not Hold the key perfectly	General trouble shooting done and problem resolved . Now machine is working fine .	Media_1	RESOLVED	2022-10-10 17:03:15
5	634402AEB1A02	PAZHANIMUTHU B	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	TECHNICAL		Flash Mobile 1110110931157	Power came but motor not rotate	Machine servicing done .now machine is working fine.	Media_1	RESOLVED	2022-10-10 17:01:58
6	6343ECA5ABC56	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110110726012	Dear sir, my machine is showing red light ,this is new machine please replace the machine . thank you	Machine servicing done .	Media_1	RESOLVED	2022-10-10 15:27:57
7	63416D5BBDA51	Avinash Ojha	J048	JUSTAUTO SOLUTIONS LLP	INSTITUTIONAL	A - 105, GANESH MERDIAN, OPP. KARGIL PETROL PUMP, S.G. HIGHWAY, AHMEDABAD, GUJARAT - 380060-380060	LOGISTICS	DELAY IN DELIVERY		Doc detal-814152183 Not reached yet	The shipment has delivered at the customer shop on 11-Sep-22.		RESOLVED	2022-10-08 18:00:19
8	633FED6C8F677	Avinash Ojha	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	LOGISTICS	DELAY IN DELIVERY		Doc nom-814154110 Not delivered yet plz do the needfull	The shipment has been delivered on 08-Oct-22		RESOLVED	2022-10-07 14:42:12
9	633EB9C27151C	Avinash Ojha	A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL		Futura Auto 1110110533382	Not register show	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-10-06 16:49:30
10	633EA70B1B88D		K066	KRISHAN LAL LOCK MERCHANT	DEALER	CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001	COMMERCIALS			wrong part code supplied as it was wrongly mentioned in Silca App	Dear Sir, the Sales return credit note of amounting Rs. 1,020.60/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV514 Dt. 21-Nov-22	Media_1 Media_2 Media_3	RESOLVED	2022-10-06 15:29:39
11	633831EAD7C2F		632573C639FBA	Hatim Hunaid	LOCK SMITH	Jaora-457226	TECHNICAL		Silca Futura Auto 01110110560043	while decoding using the copy vehicle key feature.. it should show the bitting details.. instead it direct us to the cut the key without showing bitting details.. pls update TVS sports n victor data to cut keys in lost case	Dear Sir, please cut in ntroq and code series will update later .		RESOLVED	2022-10-01 17:56:18
12	633814FA81808	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL	HARDWARE RELATED PROBLEM	DUO BASE 1110110603146	Dear sir, there is KCM duo base power plug is not working. kcm is under warranty request you to please arrange.	Filter plug changed now machine is working fine.	Media_1	RESOLVED	2022-10-01 15:52:50
13	63380610D7457	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL		TWISTER 1110110181910	Dear sir there is a KCM came in comapany for repairing purpose with power cord and tracer. but customer didn't receive the same with machine. request you to please do needful.	we will provide the power cable .		RESOLVED	2022-10-01 14:49:12
14	6338054BAD201	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	LOGISTICS	DELAY IN DELIVERY		Dear sir, There is KCM dispatched to ratlam against invoice 814153605 Expected delivery date Walt 30th September but still not delivered request you to please do needful.	The Shipment has been delivered at customer shop on 07-Oct-2022	Media_1	RESOLVED	2022-10-01 14:45:55
15	6336C84039CD4		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	TECHNICAL			We had sold one 03R FORD ATTATCHMENT for THEJUS COMMUNICATION, KALPETTA. The keys cut using this clamp were not correct and according to the complaint Pazhanimuthu personally visited the shop and inform usnthe clamp is not correct & hence to return to the company. As per his advice we are returning the clamp to the company	03R Clamp serviced at H.O and send back to the customer .	Media_1 Media_2	RESOLVED	2022-09-30 16:13:12
16	6336C080454FA	PAZHANIMUTHU B	M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	TECHNICAL		Ford Clamp ford	Keys not fixing perfectly.	03R Clamp serviced at H.O and send back to the customer .		RESOLVED	2022-09-30 15:40:08
17	63369C655906C	RISHANT BHATIA	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	GENERAL	QUALITY ISSUE		Wrong Item(T7330) Recovered in box of T7332	Dear Sir, the Sales return credit note of amounting Rs. 288/- has been issued against this customer complaint vides the JV no. 22-23/10001/1811/JOUR/JV317 Dt. 21-Nov-22	Media_1 Media_2	RESOLVED	2022-09-30 13:06:05
18	63368B998AD4B		I007	IRFAN LOCK HOUSE	DEALER	OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006	TECHNICAL	HARDWARE RELATED PROBLEM		futura auto me adepter ki kharab ho gaya hai. adapter provide kiya jay	Limit switch position adjust and tablet reset done , Now machine is working fine .		RESOLVED	2022-09-30 11:54:25
19	6335779A28F45		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	LOGISTICS	DELAY IN DELIVERY		tracking number 814153421 delivery date is 28 sep. but still not received kindly solve this problem	The Shipment has been delivered on 04-Sep-22		RESOLVED	2022-09-29 16:16:50
20	63354DF1CA584		A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	LOGISTICS	DELAY IN DELIVERY		docket number 814153012 material reached Salem yesterday early morning 2.31 as per tracking yesterday also not dispatched to Coimbatore today also still not forwarded from Salem tci both mobile numbers not pickin up from morning material is very urgent DUO PLUS Need it for my month end payment target	The shipment has delivered at customer shop on 10-Oct-22		RESOLVED	2022-09-29 13:19:05
21	63340D470B4CB		R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	COMMERCIALS			Dear sir , As discussed to deepak ji and shaurya one customer of gorakhpur name shubham tiwari wants to give futura Pro and fast copy as a sales returns because of company unable to update machine ,so kindly approve for the same and further no billing happens to this customer from my end. Thank you	Dear Sir, the Sales return credit note of amounting Rs. 4,96,000/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV538 Dt. 21-Nov-22		RESOLVED	2022-09-28 14:30:55
22	6332CBE7891A2	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL	HARDWARE RELATED PROBLEM	Flash mobile 1110110939269	Flash mobile machine power on/of switch not working after replacing new switch two times sn.no.1110110939269	Machine servicing done at H.O .now machine is working fine.	Media_1	RESOLVED	2022-09-27 15:39:43
23	63318A99811B9		LS01230	Micky Electronics	LOCK SMITH	-751006	GENERAL			some products have no clear definition	The product details, picture is not upload (data/information incomplete). Please provide the information/data. So that we can check it and take the action.		REJECTED	2022-09-26 16:48:49
24	63316D3FBD1A5		LS01230	Micky Electronics	LOCK SMITH	-751006	GENERAL			please change the silca logo. It is not good to look at.	The product details, picture is not upload (data/information incomplete). Please provide the information/data. So that we can check it and take the action.		REJECTED	2022-09-26 14:43:35
25	632C25C1A364D		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	GENERAL	QUALITY ISSUE		T7208 bajaj discover blade but i don't recieved same blade i received different blade but same part number so kindly check details	Dear Sir, the Sales return credit note of amounting Rs. 2,406.25/- has been issued against this customer complaint vides the JV no. 22-23/10001/2111/JOUR/JV516 Dt. 21-Nov-22	Media_1 Media_2	RESOLVED	2022-09-22 14:37:13
26	632BFA4FE6E53	SHAURYA PRATAP SINGH	LS00693	karan keys	LOCK SMITH	KARAN KEYS Shop no.42 D A V school market Govindpuri road Opp. R K Gupta hospital Near MADHU CHOWK Yamunanagar 135001 Mob no. +91 98969 50811-135001	TECHNICAL		futura light 1110111525386	not updating by new app also please provide cfu file for updaate	We are trying to reach you but no response getting , Please let us know how we can help .	Media_1	RESOLVED	2022-09-22 11:31:51
27	6325435326379	PAZHANIMUTHU B	S293	SREE DEVI LOCK & KEYS	SILCA POINT	632, MS ROAD , KRISHNANCOIL , NAGERCOIL , TAMIL NADU-629001	LOGISTICS	TOD & ORC		DWB NO : 813485691 Already box oped when received the parcel then T-shirt , Cap and Cup missed then Clock also damaged.	TCI faculty has not able to recover this lost material. So we have debited him for this lost/damaged material. and we have send a fresh POP material to them against this lost on NRC.	Media_1 Media_2 Media_3	RESOLVED	2022-09-17 09:17:31
28	632454BFDB1D0	VIVEKANAND KUMAR	N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL		FUTURA AUTO 1110111359622	MACHINE IS NOT TAKING UPDATE VIA TAB NOTE - CFU FILE REQUIRED FOR UPDATE	Machine was updated and now machine is working fine .		RESOLVED	2022-09-16 16:19:35
29	632448190BE0E	VIVEKANAND KUMAR		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	TECHNICAL		FUTURA AUTO 1110111359622	NAME - AV KEY SOLUTION,VKEEL MOBILE - 9350415356 REMARK - MACHINE NOT TAKING UPDATE VIA TAB	Machine was updated and now machine is working fine .		RESOLVED	2022-09-16 15:25:37
30	6321C505D311D	RISHANT BHATIA	S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	LOGISTICS	DELAY IN DELIVERY		Estimated Delivery Date : 9-Sep-22 but material not delivered yet	The Shipment has been delivered at customer shop on 15-Sep-22. POD attached for reference.	Media_1	RESOLVED	2022-09-14 17:41:49
31	6320856A81539	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL	HARDWARE RELATED PROBLEM	futura auto 1110110514510	Adaptor issue Futura auto machine getting off due to adaptor issue	Power adaptor changed and now machine working fine .	Media_1 Media_2	RESOLVED	2022-09-13 18:58:10
32	631AFB8B64BCE		LS01175	Raju lock Smith	LOCK SMITH	Kalighat -700026	TECHNICAL	GENERAL TROUBLESHOOTING	Swift Plus 11034589	Need video for Carriage cleaning	video updated on YouTube please check .	Media_1	RESOLVED	2022-09-09 14:08:35
33	631A1316561C0	RISHANT BHATIA	I007	IRFAN LOCK HOUSE	DEALER	OPP. AKRAM CYCLE STORE, GHANTAGHAR, KOTA, RAJASTHAN-324006-324006	LOGISTICS	DELAY IN DELIVERY		Material Dispatched from 29th Aug'22 to 31st Aug'22 has not been delivered yet	The shipment has been delivered at customer shop on 12-Sep-22	Media_1 Media_2 Media_3 Media_4	RESOLVED	2022-09-08 21:36:46
34	6319CEEDABE6E		6319C0A7973A8	Ashok Gahlot	LOCK SMITH	pokhran-345021	TECHNICAL			provide video of machine registration in hindi audio	Please visit your youtube channel for the video.		RESOLVED	2022-09-08 16:45:57
35	63183F86130F5	MADDELA SRIKANTH	Q006	QUALITY KEYS	DEALER	S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012	LOGISTICS	DELAY IN DELIVERY		material still not delivered as expected delivery date is 6-9-2022	The shipment has delivered at the customer shop on 10-Sep-22.	Media_1	RESOLVED	2022-09-07 12:21:50
36	6318337C04E19	VIVEKANAND KUMAR	M234	MEENA LOCK	SILCA POINT	103, DAYANAND NAGAR, A.P.J. ABDUL KALAM ROAD, NEAR XMLA TULSIDAS, RAI CHANDANI RESIDANCY, GONDA, UTTAR PRADESH, 271001-271001	GENERAL	NORMAL QUERY		DEAR SIR, CART OPTION IS NOT SHOWING FOR ORDER REQUEST YOU TO PLEASE DO NEEDFUL THANKS.	The customer app is working fine now. Showing cart option in his app now	Media_1	RESOLVED	2022-09-07 11:30:28
37	63173D8F3B5D2	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	LOGISTICS	DELAY IN DELIVERY		consignment is not Delivered as expected delivery date is 6-sep-2022 and tci express Nampally branch people asking dealer to collecting the material please take some action on tci express and please try to deliver material on urgent basis	The shipment has been delivered at customer shop by 08-Sep-22	Media_1	RESOLVED	2022-09-06 18:01:11
38	631583E0DEEAB	Kuldeep Kumar	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	LOGISTICS	CREDIT NOTE		Dear Sir, this is to inform you that, we have received EKCM (Futura Auto)without pallets against the docket number 813485050. Due to this, the machine got damaged during the transit. earlier also, a few machines we received without pallets. please look into it and give us this solution.	TCI faculty ensuring that it will happen ever again. if they will do it again we can issue a debit note for the same.	Media_1 Media_2	RESOLVED	2022-09-05 10:36:40
39	6314932D17468		B085	BHARAT KEY MAKER	SILCA POINT	SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016	GENERAL	NORMAL QUERY		Silca wire wears out very quickly I have kharab 4 wires	Give training to the customer how to use the cable and how it keep safe after using	Media_1	RESOLVED	2022-09-04 17:29:41
40	6311A5046233F	RISHANT BHATIA	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	LOGISTICS	DELAY IN DELIVERY		Estimated Delivery Date :1Sep but material not delivered yet	The shipment has reached at customer shop on 31-Aug-22.	Media_1	RESOLVED	2022-09-02 12:09:00
41	63118C7D912D1	PAZHANIMUTHU B	5FACFA0A2773E	Kaja moideen	KEY CUTTER	trichy-620001	TECHNICAL		FUTURA AUTO 1110110533313	This is new machine. During the key cutting machine Automatically stop	Machine servicing done and dispatched to the customer .	Media_1 Media_2	RESOLVED	2022-09-02 10:24:21
42	631095E568A5C	PAZHANIMUTHU B	V044	V.G.S KEY WORLD	DEALER	PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030	LOGISTICS	DELAY IN DELIVERY		TCI DOCKET NO : 813482596 Contact No : 81781 44289 Material reached at Chennai on 28th Afternoon but not delivery the material. last three day continuously follow the TCI Person bt they given wrong commitments so i was loosen my business. pls do needful	The consignment has been delivered at the customer shop by 02-SEP-2022	Media_1	RESOLVED	2022-09-01 16:52:13
43	630F3BABCCD0F	Avinash Ojha	Q003	M. S. QADRI & SONS	DEALER	SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612	TECHNICAL	HARDWARE RELATED PROBLEM	Flash mobile 1110110620266	Machine is not start	Rocker switch changed. Now machine is working fine and dispatched to the customer .	Media_1 Media_2	RESOLVED	2022-08-31 16:14:59
44	630F030A75512		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	LOGISTICS	DELAY IN DELIVERY		document number 813483451 arrived destination at 27 August but not delivered to customer yet! and not received call	The consignment has been delivered at the customer shop by 02-SEP-2022		RESOLVED	2022-08-31 12:13:22
45	630B1EFA06DA8		N068	NEGI KEYS LLP	DEALER	COLLEGE ROAD, OPP - HOTEL NEELKANTH, CHAMBA, TEHRI GARHWAL - 249145, UTTARAKHAND, INDIA-249145	TECHNICAL	GENERAL TROUBLESHOOTING	T7431 Quality Issue	Dear sir, We have facing quality problem in T7431- Tyre shape key of Honda Grazia. Key not inserted perfectly in the lock due to this key not working. moulding part of key stick in the lock afer cutting some part of moulding, Key working properly. please resolve this issue. We have available 280 pcs. in stock Thank you Paramvir Negi	Please check this complaint.		PROCESSING	2022-08-28 13:23:30
46	6309A01334886	VIVEKANAND KUMAR	C063	CHETAN VERMA	DEALER	C-31, SHOP NO.05, MECHANIC NAGAR, BHAMORI, OPP. JABALPUR MOTOR,�INDORE (M.P) 452010-452010	TECHNICAL	HARDWARE RELATED PROBLEM	TWISTER 1110110181910	REMARK - MOTOR IS NOT WORKING	Motor was changed and machine serviced , now machine is working fine .	Media_1	RESOLVED	2022-08-27 10:09:47
47	63099DEC7B1BB	VIVEKANAND KUMAR		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	TECHNICAL		TWISTER 1110110181910	REMARK - MOTOR IS NOT WORKING	Complain already enrolled .	Media_1 Media_2	REJECTED	2022-08-27 10:00:36
48	63099D5113835	VIVEKANAND KUMAR		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	TECHNICAL		twister 1110110181910	REMARK - MOTOR IS NOT WORKING	This complain already enrolled .	Media_1 Media_2	REJECTED	2022-08-27 09:58:01
49	6308B06F07EDF	Avinash Ojha	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	TECHNICAL		Futura Auto 1110110164319	Need to subscription	Machine was updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2022-08-26 17:07:19
50	63076A5EAC401		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	TECHNICAL			silca remote is not proper work in Torq. please check and update soon..	Now remote is working fine .		RESOLVED	2022-08-25 17:56:06

COMPLAIN HISTORY

RESOLVED : 1230

PENDING : 30

REJECTED : 107

GENERAL: 407

COMMERCIAL: 40

TECHNICAL: 819

LOGISTICS: 205