Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	SUB TYPE	MACHINE INFO/SR.	REMARK	RESPONSE	Media Links	STATUS	DATE
1	680885A074E30	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110119878326	rajeev key center Saharanpur wifi disconnect while cutting the keys prblm in motherboard			PENDING	2025-04-23 11:46:00
2	68008E7BE710C	ABISHAKE PS	A194	ANAND KEYS	DEALER	HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025	LOGISTICS			invoice no:060899 . material has been billed to Anand keys but the consignment was delivered wrongly to Ambaal sakthi marketing			PENDING	2025-04-17 10:45:39
3	67FFBEB549B52	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	LOGISTICS			box description sticker is not mentioned outside cotton box		Media_1 Media_2 Media_3 Media_4	PENDING	2025-04-16 19:59:09
4	67FE3A708428F	SHAURYA PRATAP SINGH	TUHI1234	TUHI TUHI KHALSA KEYS	DEALER	GROUND FLOOR, HOUSE IN, KHASRA NO. 1678,1679, SHOP NO.1-B, VILLAGE AYA NAGAR, -110047	COMMERCIALS			280098011 By Delhivery courier LRN no. For rajasthan customer Sirji Iske Pass COrear Nhi Jaa rha He Corear Wala Bol Rha He Ki Aa ke le Jao 30klmtr Door Se	Material delivereed		RESOLVED	2025-04-15 16:22:32
5	67F8D8BC191D8	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		futura auto 1110119868316	power adaptor problem rajeev key center Saharanpur		Media_1	PENDING	2025-04-11 14:24:20
6	67F7473507E58	PAZHANIMUTHU B	V069	V.G.S KEY WORLD - S.L	DEALER	PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030	TECHNICAL		YAMAHA MAGNETIC KEYS T7260	Magnetic and Sticker missed in the package.		Media_1 Media_2	PENDING	2025-04-10 09:51:09
7	67F6212638546	PRAVEENRAJ IRUTHAYARAJ	KC01608	Royal computerized key makers	KEY CUTTER	Vidyaranyapura-560097	TECHNICAL		Futura Auto 1110119837665	Machine Z (front & back) axis sensor is not working. Tried with tightening the sensor plug with mother board. still the issue is remaining same. Please change the sensor so that we can arrest the issue.		Media_1 Media_2 Media_3	PENDING	2025-04-09 12:56:30
8	67F4DDD6D21BE	SHAURYA PRATAP SINGH	60864C6788FA7	aj	LOCK SMITH	san antonio-2263232	TECHNICAL		futura auto 1110119828885	12 l cutter is not there mashoor auto garage maharaj ganj	CUTTER FOUND IN THE TOOL BOX	Media_1	RESOLVED	2025-04-08 13:57:02
9	67F42525D7CA3	SUYOG SHAILESH UTTEKAR	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	TECHNICAL		duo base 1110119142370	machine not working		Media_1	PENDING	2025-04-08 00:49:01
10	67F423509B9D0	SUYOG SHAILESH UTTEKAR	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	GENERAL			dated 28/02/2025 payment of 9440 is debited in my account but in month of February no futura subscription will be done by my me so why this payment will be deducted by my account and the cutter is also recive my shop which is free with futura subscription		Media_1	PENDING	2025-04-08 00:41:12
11	67F4226B1AB40	SUYOG SHAILESH UTTEKAR	Q003	M. S. QADRI & SONS	DEALER	SAI KIRAN APPARTMENT, SHOP NO.10,NEAR ALISHAN THEATER, MUMBRA THANE-400612-400612	TECHNICAL		duo base 1110119142370	in working with machine domestic cutter not working proper key get sliped		Media_1	PENDING	2025-04-08 00:37:23
12	67F13AE1D292C	RAMESHWAR UPADHYAY	LS03006	Om prakash key maker	LOCK SMITH	kumher road nadbai-321601	TECHNICAL		futura light 1110111525331	machine having calibration issue and optical reader issue . machine needs to send the company .	SERVICE DONE AND MACHINE HAND OVER TO CUSTOMER	Media_1 Media_2	RESOLVED	2025-04-05 19:44:57
13	67EF6571E0359	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL		Futura auto 1110119165621	maruti suzuki Swift edge key cutting issue		Media_1 Media_2	PENDING	2025-04-04 10:22:01
14	67ECCF1C46979	ABISHAKE PS	A194	ANAND KEYS	DEALER	HO : 37-C, SABARI COMPLEX, THADAGAM ROAD, VELANDIPALAYAM, COIMBATORE, 641025-641025	GENERAL			we placed an order for 700 pieces ( T 7017), but we have only received 500 pieces. Please look into this issue and provide a resolution as soon as possible		Media_1 Media_2 Media_3	PENDING	2025-04-02 11:16:04
15	67E537F5AFC47	ABISHAKE PS	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL			Invoice number:24-25/1DM/056685 IN THIS Invoice we have Billed T7017-1750 pcs but received only 1450 pcs . please provide the credit note for this issue		Media_1	PENDING	2025-03-27 17:05:17
16	67E537EFAE5DD	ABISHAKE PS	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL			Invoice number:24-25/1DM/056685 IN THIS Invoice we have Billed T7017-1750 pcs but received only 1450 pcs . please provide the credit note for this issue		Media_1 Media_2	PENDING	2025-03-27 17:05:11
17	67E25C9F31D80	SUYOG SHAILESH UTTEKAR	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	TECHNICAL		twister 2 1908961720507	machine not working cutter setting stuck light not working plasti cover crack handle movement check key wise check not holding key			PENDING	2025-03-25 13:04:55
18	67DA4757A022E	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL		futura auto 111	Allhabad light house showing tracer point error		Media_1 Media_2	PENDING	2025-03-19 09:55:59
19	67CEA8300DB44	PRAVEENRAJ IRUTHAYARAJ	KC01580	Master Key Solution	KEY CUTTER	Manar Complex, Balmatta New Road, near food junction jyothi circle,-575001	TECHNICAL		Twister II Not mentioned	Machine send to HO for the carriage movement adjustment and calibration. Machine courier docket number and the request letter has been attached for your reference.	REPAIRED AND SEND BACK TO CUSTOMER	Media_1 Media_2	RESOLVED	2025-03-10 14:22:00
20	67CADBF9CB5BA	RAMESHWAR UPADHYAY	SP008	CITY LOCK	SILCA POINT	CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001	TECHNICAL		Futura pro 1110111960248	machine flat key cutter stop during key cutting and calibration The motor does not properly work .		Media_1 Media_2	PENDING	2025-03-07 17:13:53
21	67C9947BEA839	Abhijit Bajpai	Q008	QUBA KEYS	DEALER	G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018	GENERAL			complaign against Prince chabi center(Quba Keys)		Media_1 Media_2	PENDING	2025-03-06 17:56:35
22	67C9904518374		A211	AMIT KEYS	DEALER	2/C GROUND FLOOR, SOMNATH COMPLEX, KEVDAWADI MAIN ROAD, RAJKOT, GUJRAT, 360002-360002	LOGISTICS			LR.274411511 Parcel not received yet, pls follow up			PENDING	2025-03-06 17:38:37
23	67B81B3DBEC9B	SUYOG SHAILESH UTTEKAR	M026	MAHARASHTRA KEY CENTRE	DEALER	694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042	TECHNICAL		futura auto 1110111359646	m r key maker 19, vitthal wadi, vitthal mandir kaman, Sinhagad road, pune 411051 mob :- 9822522291 futura auto update issue CFU file need	CFU Provided	Media_1 Media_2 Media_3	RESOLVED	2025-02-21 11:50:45
24	67B6F040D4E3D	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		Duo iq 1110119046869	need blue upper cover	NEED TO DISPATCH COVER	Media_1 Media_2	PENDING	2025-02-20 14:35:04
25	67B5C1B540BFC		67B5C15167F66	ojas mahajan	LOCK SMITH	udhampur -182101	GENERAL			my fututra auto is not update I try many times	CFU Provided		RESOLVED	2025-02-19 17:04:13
26	67B5B34AA4D15	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL		futura auto 1110110183273	Raman auto electrical machine block need cfu file for update	CFU PROVIDED	Media_1	RESOLVED	2025-02-19 16:02:42
27	67B588E162CDC	RAMESHWAR UPADHYAY	5FEEE7B571469	Amit Chauhan	LOCK SMITH	jodhpur-342001	TECHNICAL		Futura auto 1110110183433	regarding subscription issue	Subscription done	Media_1 Media_2	RESOLVED	2025-02-19 13:01:45
28	67B30C217840A	ABISHAKE PS	M189	MODERN HARDWARE POWER TOOLS	DEALER	2451-2452, SOUTH MAIN STREET, OPP. TOWN POLICE STATION, PUDUKKOTTAI, PUDUKKOTTAI, TAMIL NADU, 622001-622001	TECHNICAL		Swift plus 1110110189503	Carriage is very tight need to do the service.		Media_1	PENDING	2025-02-17 15:44:57
29	67AEE1484DF72	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL	HARDWARE RELATED PROBLEM	futura auto 1110119930304	futura auto 01VA clamp knob shaft broken (under warranty)	REPLACED UNDER WARRANTY	Media_1 Media_2	RESOLVED	2025-02-14 11:53:04
30	67ADB7AF47487	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	GENERAL			Dear sir As per GST we will cut Commission bill at gst as discussed earlier also we cut the commission gst but company don't provide any bill about that so please we cut the bill gst so please look into that Thank you		Media_1	PENDING	2025-02-13 14:43:19
31	67AB37BA06926		B085	BHARAT KEY MAKER	SILCA POINT	SHOP NO. 5 & 6, GROUND FLOOR, SHIVALIK PALACE, FAIZABAD ROAD, LUCKNOW, UTTAR PRADESH, 226016-226016	TECHNICAL		Futura 1110110555599	my futura machine is not updating I will try but not updating	CFU PROVIDED	Media_1	RESOLVED	2025-02-11 17:12:50
32	67A970ADF3FAD	SHAURYA PRATAP SINGH	R025	RAJINDERA LOCK & KEY STORE	DEALER	344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001	TECHNICAL		Futura 1110110351443	futura auto Subscribtion and cfu file for futura auto update. Khalsa key Sonipat -1110110351443 Automotive key kashmir -1110110712848 Vipan arts dabwali-1110111359431	Subscription Done		RESOLVED	2025-02-10 08:51:17
33	67A8817EF18C6	RAMESHWAR UPADHYAY	KC01086	arjun motors	KEY CUTTER	azad chauk-311001	TECHNICAL		RW4/M-BOX/P-BOX 1170091271208/61154909350504/6111850760101	These machines are not in use for the purchasing date. When trying to install there is a certain issue coming .The machine could not connect with wi-fi . Purchasing date 26/7/2016		Media_1 Media_2 Media_3 Media_4	PENDING	2025-02-09 15:50:46
34	67A49BB0D47A1		67A49A8088336	baldev	LOCK SMITH	Hoshiarpur -164001	GENERAL			the machine is blocked	machine updated	Media_1	RESOLVED	2025-02-06 16:53:28
35	67A49439EBF6B	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	TECHNICAL		Futura auto 1110110917731	update issue please provide cfu file s.no.1110110917731	CFU FILE PROVIDED		RESOLVED	2025-02-06 16:21:37
36	67A46EA189896	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL		futura light 1110110629153	indian car key futura light machine Optical reader sensor showing error while cutting the key	Machine DIspatched		RESOLVED	2025-02-06 13:41:13
37	67A46A58D4DD3	PAZHANIMUTHU B	LS01193	BOSS KEYS	LOCK SMITH	No.5, Pownambal Nagar, -607308	LOGISTICS			This is Boss keys - Neyveli We ordered one Futura auto LR NO : 273568705 Already shown delivery on 5th of this month but now shown 10th Of this month. please process as soon as possible	machine delivered.	Media_1 Media_2	CLOSED	2025-02-06 13:22:56
38	67A2030F9D58C	ABISHAKE PS	A233	AMBAAL SAKTHI MARKETING	DEALER	BASEMENT, 563, M.S.COMPLEX, D.B.ROAD, RS PURAM, COIMBATORE, TAMIL NADU, 641002-641002	GENERAL			Invoice no 24-25/1DM/059352. In this T7107 -700 pcs was billed but 350pcs only received. please provide the solution.	Credit note for the shortage is raised	Media_1 Media_2	RESOLVED	2025-02-04 17:37:43
39	67A19C420C8A1		Q008	QUBA KEYS	DEALER	G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018	TECHNICAL		swift plus 01110119968390	part missing phone number 7061002924	missing part found in the box	Media_1	RESOLVED	2025-02-04 10:19:06
40	67A19C02140F4		Q008	QUBA KEYS	DEALER	G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018	TECHNICAL		duo base 01110119889107	light problem phone number 7061002924	LED LIGHT REPLACED UNDER WARRANTY	Media_1	RESOLVED	2025-02-04 10:18:02
41	67A19333B5467	SUBRAMANIAN S	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	GENERAL			Dhrisha key centre has send 1 futura light older version for update purpose. in that he has send the 2j clamp and 19j clamp along with machine. once he got machine back in that both parts are missed please check		Media_1	PENDING	2025-02-04 09:40:27
42	67A06EEF7D5E7	RAMESHWAR UPADHYAY	6286702CC3F07	vikas kumar	LOCK SMITH	jaisalmer-345001	TECHNICAL		Futura auto 1110110620235	Regarding subscription issue	Subscription Done	Media_1	RESOLVED	2025-02-03 12:53:27
43	67A06CEFD65DD	RAMESHWAR UPADHYAY	6286702CC3F07	vikas kumar	LOCK SMITH	jaisalmer-345001	TECHNICAL		Futura edge 1110110231141	CFU file needs for updation of machine	CFU FILE PROVIDED	Media_1 Media_2	RESOLVED	2025-02-03 12:44:55
44	679E083F35DF6		M203	M.K. KEYS	DEALER	G 82, EMS STADIUM COMPLEX, PAVAMANI ROAD, KASABA, KOZHIKODE, CALICUT KERALA, 673004-673004	LOGISTICS			INV No. 19540&19541 dt 28.11.2024 please look into matter		Media_1 Media_2	PENDING	2025-02-01 17:10:47
45	6798B267C6E02	SUYOG SHAILESH UTTEKAR	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	TECHNICAL		futura auto 1110110810117	7 kitridg road, arsiwala mansion, near corporation Bank, sasun dock, colaba, mumbai 400001 futura auto update issue CFU file need	Subscription Done	Media_1 Media_2	RESOLVED	2025-01-28 16:03:11
46	67986C2082414	PAZHANIMUTHU B	V069	V.G.S KEY WORLD - S.L	DEALER	PLOT NO 28,FIRST FLOOR , OLD NO 10 NEW NO 15, LINK ROAD, AMBEDKAR STREET, TAMILAR NAGAR, SHENOY NAGAR, CHENNAI, TAMIL NADU, 600030-600030	TECHNICAL		Swift Plus 1110119033760	The new machine is not working because the continuous fuse was gone if the machine switched on and Power leakage also.	New motor sent to customer	Media_1 Media_2	RESOLVED	2025-01-28 11:03:20
47	67975575CDF36	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	GENERAL			futura auto push button issue please provide a spare part	ISSUE RESOLVED	Media_1	RESOLVED	2025-01-27 15:14:21
48	679391CB56F1E	MADDELA SRIKANTH	N061	NATIONAL CAR TECH SOLUTION & KEYS	SILCA POINT	SHOP NO. 322/A-1, BESIDE HYUNADI SERVICE, BABA BRINDAVAN NAGAR, AUTO NAGAR ROAD, KURNOOL, 518003, ANDHRA PRADESH-518003	TECHNICAL		futura auto 1110110998549	unable to update through tablet please send CFU file to update the machine sn.no.1110110998549	CFU FILE LINK SHARED	Media_1	RESOLVED	2025-01-24 18:42:43
49	67938AB74FD63	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	GENERAL			Sai Kalyan locks ledger down payment is adjusted in debit Rs.85,000/- please adjust the payment as down payment	Payment Adjsuted	Media_1	RESOLVED	2025-01-24 18:12:31
50	679389A9E0152	MADDELA SRIKANTH	C022	CHOICE LOCK	DEALER	S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002	GENERAL			Rayaan key world ledger payment adjustment pending total 18 EMI completed still showing Rs.30,124/- balance please adjust the outstanding and send NOC and cheques to customer		Media_1	PENDING	2025-01-24 18:08:01

COMPLAIN HISTORY

RESOLVED : 1290

PENDING : 40

REJECTED : 107

GENERAL: 421

COMMERCIAL: 41

TECHNICAL: 853

LOGISTICS: 210