S.NO TOKEN BY EMP CUSTOMER CODE NAME CUST. TYPE ADDRESS-PINCODE TYPE SUB TYPE MACHINE INFO/SR. REMARK RESPONSE Media Links STATUS DATE Action
1 5F6C7F98C1BB4 S229 SMITH KEYS INDIA PRIVATE LIMITED DEALER RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018 TECHNICAL
Futura problem Contact : Sunny Mob : 9852712609 Training given on machine how to cut the key. RESOLVED 2020-09-24 16:44:32    
2 5F6B3F66A0C0D PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name: Ameer key shop, Chennai. Model : Futura Light. Sl. No. : 1110111525355. PH : 9578648483. Complaint : 01L Cutter was broken during the Pulsar 180 key cutting, that is new cutter and 5 keys only cut. Need to change cutter. Media_1
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RESOLVED 2020-09-23 17:58:22    
3 5F6B097DC3678 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem in Futura cutter of Bhat Automobile kashmir RESOLVED 2020-09-23 14:08:21    
4 5F6AEFEA11C99 MADDELA SRIKANTH Q006 QUALITY KEYS DEALER S/O. ABDUL CHAN BASHA, 1-2/4/27, K K STREET, VIDYADARAPURAM, VIJAYAWADA (URBAN), KRISHNA, KAMAKOTINAGAR, ANDHRA PRADESH-520012-520012 TECHNICAL
Deep cutting problem in Futura auto machine.sn.no.1110110183488 Need to calibrate the tracer RESOLVED 2020-09-23 12:19:14    
5 5F6AEE9073B57 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine machine not working in between keys cutting and decoding. customer details:Srinivas, pH.on.9246633866, opp District court, Pradeep Nagar. vizianagaram-535004.AP Calibration Done and now machine is working fine RESOLVED 2020-09-23 12:13:28    
6 5F6AEB8E757AB MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
duo base machine nob fitting rod broken issue. customer details: Satti babu pH.no.9440131366, sarasvati park, daba garden,Vizag.530020.Ap. Need to change the clamp rod RESOLVED 2020-09-23 12:00:38    
7 5F6AE5DED6A8B VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
CUSTMER NAME - YAHYA KAZI MOBILE - 9741551219 MASHINE MODEL - FUTURA AUTO SERIAL NUMBER - 1110110917601 ADDRESS - OPP. JALI CROSS NH 66 BHATKAL KARNATAKA PROBLEM - CUTTER BROKEN DURING INSTALLATION cutter changed RESOLVED 2020-09-23 11:36:22    
8 5F6ADF1341483 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name- Safee bhai Firm name- Safee lock mob nom-88661 52152 problem- At the time of key cutting machine restart(Limit switch problem) Address-Jamnagar Gujrat limit switch position adjusted. RESOLVED 2020-09-23 11:07:23    
9 5F69AF4319949 ABHISHEK GROVER VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
problem of quality reported in 01F cutter purchased Cutter changed now 01l is going with machine RESOLVED 2020-09-22 13:31:07    
10 5F6890589EB3F M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 GENERAL
pls send logo both keys BMW & ford We do not provide the OE logo. Media_1
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RESOLVED 2020-09-21 17:06:56    
11 5F688F7C823AE Rajesh Pujari M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
Key 7316 : 50 nos received today without logo on both side. kindly arrange to send the stickers at the earliest possible. The customer has received the sticker - as he confirmed Media_1
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RESOLVED 2020-09-21 17:03:16    
12 5F687D18AE202 A138 ARORA AUTOS DEALER C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001 TECHNICAL
customer name bansi lal soni 9414424220 Problem carbon brush address alwar rajasthan s.n num 1110110164302 model futura auto warranty (years) Carbon Brush changed. RESOLVED 2020-09-21 15:44:48    
13 5F647A63AB836 VIVEKANAND KUMAR M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
NAME - YAHYA KAZI MOBILE - 9741551219 SERIAL NUMBER - 1110110917601 ADDRESS - OPP. jali cross NH 66 BHATKAL KARNATAKA MASHINE PROBLEM - DECODING AND KEYS CUTTING PROBLEM Training given on machine how to decode key. RESOLVED 2020-09-18 14:44:11    
14 5F6450EBEBF69 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Cus. Name : Annai stickers, Marthandam. Model : Futura Auto Sl. No. : 1110110164364 Sub : Start up issue Complaint : App not working, shown Reloading page. Month on month this issue happened. Tab reset and futura app installed ,now machine is working fine. Media_1
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RESOLVED 2020-09-18 11:47:15    
15 5F6350D73292A Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
power box not working for Delta Automatic customer name: Vikas Auto Stores ph.: 9987117853 need to purchase this spare parts by silca Media_1
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RESOLVED 2020-09-17 17:34:39    
16 5F61A9A488EF2 VIVEKANAND KUMAR N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 TECHNICAL
NAME - ARUN CHAUDHARY KOL CONTACT NO. - +919748498999 MASHINE SERIAL NO.- 1110111359677 ADDRESS - 99/A/1B BAGMARI ROAD KOLKATA - 700054 MASHINE PROBLEM - FUTURA AUTO UPDATE Machine updated and now machine is working fine . RESOLVED 2020-09-16 11:29:00    
17 5F605737B4FFD N047 NEGI KEYS DEALER SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007 GENERAL
Dear sir, We have not received many items against our Order ID No47/08-2020/1007 dated 15-08-2020 and still we have not received any confirmation of pending items from your side. We have followup many times but not received any response from your end. Please look into matter because we are unable to fulfil customer requirements. Thanks & Regards Negi Keys Material has been dispatched to the customer as per his requirement RESOLVED 2020-09-15 11:25:03    
18 5F5F0C7CAF35E SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
KRISHNA LAL LOCK MERCHANT Name- Arun Kumar Contact no-9815709057 Machine serial no.- 1110111359707 Address- Chowk Ram bagh,Gujrati basti,Amritsar punjab Machine problem- Machine automatically restart. Power adaptor of Machine Changed. RESOLVED 2020-09-14 11:53:56    
19 5F5CDE5C97354 K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
meachine automatic restart when I cut the key Power adaptor changed and now machine is working fine. RESOLVED 2020-09-12 20:12:36    
20 5F5C59C4BBD57 PAZHANIMUTHU B S048 SAKTHI INDUSTRIES DEALER BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002 TECHNICAL
Customer Name : I Keys and Locks - Dindigul Model : Futura Auto Sl. no: 11101101183358 Mob : 9843644236 Complaint : Mobile Tracer did not come down properly Tracer Nob tighten and now tracer is working fine Media_1 RESOLVED 2020-09-12 10:46:52    
21 5F5B1F03380FD SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- pankaj chouduary address- shop no.5 ,gopal paayu,amrita devi park,jodhpur machine serial no.- 1110111525874 machine problem- machine blocked machine- futura pro Machine Registration and update done, now machine is working fine. Media_1
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RESOLVED 2020-09-11 12:23:55    
22 5F59C730712F4 SHAURYA PRATAP SINGH I008 ISHWAR DASS KHURANA & SONS DEALER SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006 TECHNICAL
Name-jishan address- bakarmandi kanpur mob-7985673903 machine problem- disconnect wifi automatically machine serial no.-1110110183525 Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-09-10 11:56:56    
23 5F59B043E9CB2 Rajesh Pujari P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
please help the customer to update the RW 4 and P Box customer name : Mr. Sanjeev ph.: 9821467305 Customer shop are closed due to lockdown Media_1
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RESOLVED 2020-09-10 10:19:07    
24 5F575448B7EBE Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 GENERAL
Customer name- Asif Ali Firm-New lock solution mob nom-9928107607 machine name-Futura Auto Machine S.no-1110110998556 Work- (1)Inatallation of machine (2)Registration of machine (3) Update futura (4)Training completed Training and installation done of machine RESOLVED 2020-09-08 15:22:08    
25 5F5363CEE3F75 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
abc test REJECTED 2020-09-05 15:39:18    
26 5F51E34E56178 Vaibhav Ramchandra Chile P059 P.S TRADING DEALER SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069 TECHNICAL
customer name irfan pathan customer contact number :9867320430/9594703325 machine :swift plus sub:handel not working y axis handel is not working properly. Handel is lock I have send u video . Calibration Done and now machine is working fine Media_1 RESOLVED 2020-09-04 12:18:46    
27 5F508054A57B5 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Firm name-Arjun motor Mob nom-9828140808 Adress-Bhilwara (Rajasthan) Problem-M-box not installing. RESOLVED 2020-09-03 11:04:12    
28 5F507BE2235AB SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
banjara computerised chabi name- umrao singh address- infront of petrol pump, near satnali chowk,mahendragadh,harayana machine serial no.-1110111359523 machine problem- machine restart automatically. Adaptor changed and now machine is working fine. RESOLVED 2020-09-03 10:45:14    
29 5F4F639EF02D2 MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Issue: Futura auto machine Adapter problem. Sn.no.1110111359417 customer details: Jabbar,pH.no.9849098259, address: opp, Hyderabad central,near euro shop lane, Ameerpet road,Punjagutta,Hyd.500082.TS. Power adaptor changed and now machine is working fine. RESOLVED 2020-09-02 14:49:26    
30 5F4E842BE71B3 Q008 QUBA KEYS DEALER G/F, B-728, JJ COLONY, KHAYALA, WEST DELHI-110018 GENERAL
dear sir, whenever your team send order order inform us what are sending thanks ???? Muhammed Uvesh Siddique Has started giving material billing details to the customer RESOLVED 2020-09-01 22:56:03    
31 5F4DE766DFAAA Lalit Shahi SP012 RAHAMATH LOCK REPAIRE & SALES SILCA POINT ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360 TECHNICAL
Futura Calliberation issue Name-Mr. Nayab Rasool Contact No- 9441275601 Machine updated and now machine is working fine . RESOLVED 2020-09-01 11:47:10    
32 5F4CCCC91B016 Rajesh Pujari D042 DHRISHA KEY CENTRE DEALER SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107 TECHNICAL
decoding issue is Futura Light customer : Girish Sharma phone no : +919028584899 Tracer setting done now machine working fine . Media_1 RESOLVED 2020-08-31 15:41:21    
33 5F4C91D79675E SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
name- sube singh address- infront of senior school,jaipur road, N.H 8 pawata jaipur. contact no-7737334262 machine-futura auto serial no.-1110110183310 machine problem- machine blocked Machine updated and now machine is working fine . RESOLVED 2020-08-31 11:29:51    
34 5F4A532F75900 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
customer name-Hemang bhai mob nom-+919924991999 problem-show error in motor motor calibration done RESOLVED 2020-08-29 18:37:59    
35 5F4A00D6A1D90 Avinash Ojha K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
customer name-Jujar bhai problem-futura show optical sencer error mob nom-9824626553 Optical sensor and sensor wire pin cleaned and now machine working fine. RESOLVED 2020-08-29 12:46:38    
36 5F4796F5A9C8C MADDELA SRIKANTH C022 CHOICE LOCK DEALER S.NO.22.8.605, OPP. CITY COURT, CHATTA BAZAR, HYDERABAD-500002-500002 TECHNICAL
Futura auto machine Adapter cable issue. customer details:Jabbar ,opp Hyd central,punjagutta.Hyd.500082.TS. pH no.9849098259. S.n.no.1110111359417 Power cable change now machine work properly RESOLVED 2020-08-27 16:50:21    
37 5F44E360339D1 Rajesh Pujari K015 KEY SHOP DEALER SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001 TECHNICAL
New Swift machine not working properly customer name: Raja shop name: Raja Key Makers ph.: 8171723334 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:39:36    
38 5F44E2CC816E5 Rajesh Pujari N016 NEW S. P. SALES & SERVICE DEALER MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101 TECHNICAL
Futura Pro Machine: Calibration issue, V cutter not moving.. Customer name: Devidas Raktate shop Name : Golden keys ph. 9923864479 Calibration Done and now machine is working fine Media_1 RESOLVED 2020-08-25 15:37:08    
39 5F44AB4CA8A09 SHAURYA PRATAP SINGH K066 KRISHAN LAL LOCK MERCHANT DEALER CHOWK RAM BAGH, NEAR GUJRATI BASTI, AMRITSAR - 143001-143001 TECHNICAL
name- dilwar singh mob-9888159630 address- near chacha juice,phagwara chowk,hosiarpur,punjab machine serial no.- 1110111525881 machine problem- start up problem Machine updated by cfu file and now working fine. RESOLVED 2020-08-25 11:40:20    
40 5F43B7B5EB4F1 Avinash Ojha VAISHNAVI ENTERPRISES KEY CUTTER Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107 TECHNICAL
Customer name-Ashok patel mob nom-+91 98253 92398 Problem- Stop machine at time of key cutting Adress-Amreli Problem solved Engg name-Avinash Ojha Machine updated and now machine is working fine RESOLVED 2020-08-24 18:21:01    
41 5F436513E206B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Annai Stickers, Marthandam. MOB: 9047993377 Model : Futura Auto Sl. no : 1110110164364 SUB : Start-up issue Complaint : Shown Reloading page Machine updated by CFU File and now working fine. Media_1
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RESOLVED 2020-08-24 12:28:27    
42 5F4364F1724BA MADDELA SRIKANTH P066 PHARMACARE LABORATORIES PVT LTD. DEALER H.NO. 1-1-275,PLOT NO.22, BALAJI NAGAR COLONY, KOTHAPET VILLAGE, LB NAGAR MUNICIPLE- TECHNICAL
Bearing problem in Twister 2 machine. customer details: P. Rajkumar, Tilak Nagar, peddapalli,karimnagar.505172.Telangana. pH.9963725900. Twister 2. sn.no. 1110111838202 Calibration done and now machine is working fine. RESOLVED 2020-08-24 12:27:53    
43 5F3FA08A0A43B PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer name : Boss Keys, Edappal. Mob: 8891188270 Modal Futura auto SL. NO: 1110110182245 Compaint : Machine not decoding Tracer setting done now machine working fine . Media_1
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RESOLVED 2020-08-21 15:53:06    
44 5F3E1A5553734 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
J.v Automobile name-jai chand address- chadiyara,NH21,opposite visco resort,mandi(H.P) mobile no- 9418083521 machine- futura auto machine serial no.-1110111359615 machine problem- when customer cut the key machine redirectly the home page Adaptor changed and now machine is working fine. Media_1 RESOLVED 2020-08-20 12:08:13    
45 5F3BC2233D693 SHAURYA PRATAP SINGH R025 RAJINDERA LOCK & KEY STORE DEALER 344\2 BHARAT NAGAR, OPP. WATER TANK, NEAR BUS STAND, LUDHIANA - 141001-141001 TECHNICAL
customer name-kamal deep ,mobile no.-7009826377,machine-futura light ,machine. serial no.-1110111525195 customer shop name-capital batteries, customer address-shop no 2 near MSD school bathinda punjab. MACHINE PROBLEM- MACHINE BLOCKED Machine updated by CFU File and now working fine. Media_1
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RESOLVED 2020-08-18 17:27:23    
46 5F363CA7442F5 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : HABEEB'S KEY POINT, MANNARKKAD. MOB: +919961966191. MODEL : FUTURA LIGHT SL. NO : 1110111525027 COMPLAINT : Optical reader issue. Optical sensor recelebrated and now machine working fine Media_1
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RESOLVED 2020-08-14 12:56:31    
47 5F3505ADAC7DB D015 DEEPAK MARKETING DEALER 101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053 TECHNICAL
key part no. 7151 , length of this key is smaller than orginal key please see in attached images Informed to quality department and they crossed verified , and they insure that it will not happen again Media_1
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RESOLVED 2020-08-13 14:49:41    
48 5F326724CC9B0 Vaibhav Ramchandra Chile M026 MAHARASHTRA KEY CENTRE DEALER 694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042 TECHNICAL
customer name Maharashtra key centre mobile number :9822426589 machine name futra auto ,serial number 1110110183327 sub :trouble installation machine installation problem for this error applying the update. Machine updated successfully Media_1 RESOLVED 2020-08-11 15:08:44    
49 5F2E34C570964 PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : khameel car keys, chennai. Mob :9841514516. Model : Futura light. Sl. no : 1110111525936. Complaint : Changed New adaptor but Machine not start. changed adaptor Media_1
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RESOLVED 2020-08-08 10:44:45    
50 5F2D0DBC45D1F PAZHANIMUTHU B M022 M.K.MARKETING DEALER G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004 TECHNICAL
Customer Name : Seenu stickers, Chennai. Mob : 98941413154 Model : Futura Auto Sl. no: 1110110182108 Sub : 01L cutter damaged Complaint : After installation during cut the first key, machine automatically restart, then check the cutter. it was damaged. cutter broken due to key material hardness Media_1
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RESOLVED 2020-08-07 13:45:56