Minda Silca Engineering Private Limited

S.NO	TOKEN	BY EMP	CUSTOMER CODE	NAME	CUST. TYPE	ADDRESS-PINCODE	TYPE	REMARK	RESPONSE	Media Links	STATUS	DATE
1	5F968E1231846	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	Customer name- Jujar bhai Mob nom-+91 98246 26553 Remark-Flash 008 wire and fuse burn problem solved by Avinash ojha.	fuse and wiring of machine changed	Media_1 Media_2	RESOLVED	2020-10-26 14:21:30
2	5F94133053542		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	How to diffentitae between TR-T9091 & TR-T9092? please share a picture to show the visible differences.	PCB slot spacing is different in both key shell	Media_1	RESOLVED	2020-10-24 17:12:40
3	5F93B2994C797		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	How to differentiate between TR - T9091 & TR- T9092?	Dear Sir, Key Part code TR-T9091 is SUZUKI REMOTE SHELL SWIFT / WAGON R / RITZ and Key TR-T9092 is for SUZUKI REMOTE SHELL CIAZ. Only change in profile (L/R side).		RESOLVED	2020-10-24 10:20:33
4	5F926352E011E		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	what is the difference between these keys?	There is only a thickness difference between the two keys. KA2 is slightly thicker than KA1.	Media_1	RESOLVED	2020-10-23 10:30:02
5	5F8FDED4A6E4A	Avinash Ojha	P077	PRP ENTERPRISES	DEALER	SHOP NO.13, FREEWAY, COMPLEX, NEAR A-1 HOTEL, NAROL-ASLALI HIGHWAY SERVICE ROAD, NAROL, AHEMDABAD - 382405-382405	TECHNICAL	Customer name-Mayur Bhai Firm name- Mayur key maker Mob nom-9374145108 Remark -machine auto restart. (Problem solved)	limit switch position adjusted. and tab reset .		RESOLVED	2020-10-21 12:40:12
6	5F8EEC8759AB2		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	GENERAL	do you have a blank for this yale key? from the shoulder to the tip, it's 27mm	Dear Sir, as we checked, this key is not in our product range.	Media_1 Media_2	RESOLVED	2020-10-20 19:26:23
7	5F8D3ED01DC73	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	Customer name- Somnath bhai Firm name-Somnath key pune Mob nom-+91 98234 44727 Problem- Mobile tracer error	Problem Solved		RESOLVED	2020-10-19 12:52:56
8	5F8C6EF38D614		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	How to decode and cut Godrej Padlock Lever keys.	We cannot decode 7 lever or any that type of key by futura light machine		RESOLVED	2020-10-18 22:06:03
9	5F8AC1257F041	VIVEKANAND KUMAR	S225	SHANKARLAL NARAYANDAS	DEALER	C.K. 43/22, KANHIYA KATRA, RAJADARWAJA, CHOWK, VARANASI-, INDIA-221002	LOGISTICS	RECEIVED OPEN BOXES. THE IS NO TAPES ON THE BOXES. ONE PACKET IS EMPTY.	Credit Note has been issued and adjusted in your account against the short supply on Date : 20-Nov-20 (JV No. : 2011/JOUR/JV233)	Media_1 Media_2	RESOLVED	2020-10-17 15:32:13
10	5F8A70BCD5857	Vipindas C	D015	DEEPAK MARKETING	DEALER	101/5,GROUND FLOOR,CBS PLAZA MAMULPET, BANGLORE, KARNATAKA - 560053-560053	GENERAL	T8261- 700 nos received in bad quality( Look wise) photographs are attached for further clarification.	The customer has sold out his entire material (as the customer confirmed)	Media_1 Media_2	RESOLVED	2020-10-17 09:49:08
11	5F89A6DB9B1F1		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	LOGISTICS	2 nos of wedge transponder boxes seems to be missing from invoice # 20-21/1TR/017093	Credit Note has been issued and adjusted in your account against the short supply on Date : 20-Nov-20 (JV No. : 2011/JOUR/JV232)	Media_2	RESOLVED	2020-10-16 19:27:47
12	5F899232D3DA6	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	Firm name- Key shop costomer name-Mr. Jujar bhai Problem- Machine not taking update.	Problem Solved	Media_1	RESOLVED	2020-10-16 17:59:38
13	5F8988A55EA32		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	Can we copy both Godrej & Europa keys on CKA2 key? The pin positions seem to be different.	Yes, it worked.	Media_1	RESOLVED	2020-10-16 17:18:53
14	5F892F6F15839	PAZHANIMUTHU B	S175	SAKTHI INDUSTRIES CHENNAI	DEALER	11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030	TECHNICAL	Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 Ph: 7299915266 Comp : Futura Updated but card not shown and Warning error came.	Need to update the machine	Media_1 Media_2	RESOLVED	2020-10-16 10:58:15
15	5F892E45988D3	PAZHANIMUTHU B	S048	SAKTHI INDUSTRIES	DEALER	BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002	TECHNICAL	Cus. Name : Chennai Super Keys, Chennai. Model : Futura Auto Sl. No: 1110110183389 PH: 9884326071 Comp :Futura Updated but card not shown and warning error was came	Machine updated and now machine is working fine	Media_1 Media_2	RESOLVED	2020-10-16 10:53:17
16	5F883192675B4	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	Customer name-Mr. Om prakash Mob nom-+91 78210 56565 Address- Pali Rajasthan Issue- app close suddenly	Problem solved.		RESOLVED	2020-10-15 16:55:06
17	5F86E704DE22E		C017	BALIGA DISTRIBUTING COMPANY	SILCA POINT	GROUND FLOOR, SRI KIRISHNA PRASAD BUILDING, M.G. ROAD, LALBAGH, KARNATAKA-575003-575003	TECHNICAL	Futura decoding keys training. Ultra keys, side cut keys.	Training and installation done of futura light machine.	Media_1	RESOLVED	2020-10-14 17:24:44
18	5F86AA5C26D97		SP012	RAHAMATH LOCK REPAIRE & SALES	SILCA POINT	ROOM NO 2, SANGEETHA COMPLEX ,OLD MARKET,PRODDATUR-516360-516360	TECHNICAL	1033801150708 update not working	Machine updated and now machine is working fine	Media_1	RESOLVED	2020-10-14 13:05:56
19	5F869EC2E88C6	Rajesh Pujari	S164	SANVI KEY TRADERS	LOCK SMITH	SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042	TECHNICAL	Futura Auto Update issue Customer Name: Mr. Nilesh Ph.: 9823747473 location : Lonavala	update done .Now machine is working fine	Media_1	RESOLVED	2020-10-14 12:16:26
20	5F8176FF4643D	Vaibhav Ramchandra Chile	D042	DHRISHA KEY CENTRE	DEALER	SHOP NO.- 9- BLDG NO.-4, CHANDRESH ACCORD, MIRA BHAYANDAR ROAD, MIRA ROAD ( E ), THANE 401107-401107	TECHNICAL	customer name Nikhil sunuka contact number :8104517870 Adreess :sai auto key works, Nana chawl Mumbai 400007 machine : futura problem : showing error of update interrupted	After buying the subscription problem will resolved.	Media_1	RESOLVED	2020-10-10 14:25:27
21	5F8169A9E4FAB	Vaibhav Ramchandra Chile	M026	MAHARASHTRA KEY CENTRE	DEALER	694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042	TECHNICAL	customer name :Nilesh kotulkar contact number :9823747473,9552193233 machine :futra auto problem : update enabled	Machine updated and now machine is working fine	Media_1 Media_2	RESOLVED	2020-10-10 13:28:33
22	5F803D66AAB9B	Vaibhav Ramchandra Chile	N016	NEW S. P. SALES & SERVICE	DEALER	MUKTDHAM ROAD, NEAR JAMA MASJID, NASIK ROAD-1, NASIK, MAHARASHTRA-422101	TECHNICAL	customer name Gaurav bhagwat contact number :9422955224 machine :futura auto machine serial number :1110110183471 sub ofcomplain : machine update done but showing old version.	Machine updated and now machine is working fine	Media_1 Media_2	RESOLVED	2020-10-09 16:07:26
23	5F801C8F7062A	SHAURYA PRATAP SINGH	S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	TECHNICAL	Name- Devraj tanwar,Address- palwal road gurugram haryana. Mob.-9812887833. Machine problem- 07T broken during the training Machines sn-1110110998471.	Need to change 07t tracer	Media_1	RESOLVED	2020-10-09 13:47:19
24	5F8000CFA3FBE	Avinash Ojha	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	TECHNICAL	Customer name-Amit Bhai Mob nom-97990 08218 Address-Jodhpur Rajasthan Problem- futura show update enabled.	Machine updated and now machine is working fine		RESOLVED	2020-10-09 11:48:55
25	5F7EF5478939A	SHAURYA PRATAP SINGH	I008	ISHWAR DASS KHURANA & SONS	DEALER	SHOP NO. 6032-33, KRISHNA MARKET, GALI MATKE WALI, SADAR BAZAR, DELHI - 110006-110006	TECHNICAL	name-mohd hakeem, address- chunupur,jiyanpur,azamgarh machine- futura auto serial no.-1110111359783. problem-updation problem. mob.- 7388459616	Machine updated and now machine is working fine		RESOLVED	2020-10-08 16:47:27
26	5F7BD5EA57E7C	PAZHANIMUTHU B	S048	SAKTHI INDUSTRIES	DEALER	BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002	TECHNICAL	Cus. Name : Chennai Super Keys, Chennai Model : Futura Auto Sl. No. 1110110183389 PH. 9884326071 COMP : The Machine is blocked	Machine updated and now machine is working fine	Media_1 Media_2	RESOLVED	2020-10-06 07:56:50
27	5F7AA9CB12165	Avinash Ojha	A138	ARORA AUTOS	DEALER	C/O ARORA JUICE, 16, PRATAP SCHOOL BUILDING M.G.H ROAD, JODHPUR, (RAJASTHAN)-PIN 342001-342001	TECHNICAL	Customer name-Sardar jee Mob nom-+91 820 947 7121 Problem - Show machine block Address- Pali Rajasthan.	Machine updated and now machine is working fine		RESOLVED	2020-10-05 10:36:19
28	5F7815B40E365		SP004			-	GENERAL	swift plus not working	Problem resolved now machine is working fine.	Media_1	RESOLVED	2020-10-03 11:39:56
29	5F77FB9745A9C		M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	GENERAL	order history shows some other Distributor details. please correct	The problem has been rectified. Now dealer can see his order placement history only.		RESOLVED	2020-10-03 09:48:31
30	5F77E57BAE59D		SP004			-	TECHNICAL	swift machine is not working properly	Duplicate Complaint		REJECTED	2020-10-03 08:14:11
31	5F7737E40CFB8		M026	MAHARASHTRA KEY CENTRE	DEALER	694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042	GENERAL	T7156 300 pieces of Magnets does not come in the key box pls send immediately	Material has been dispatched to the customer.	Media_1 Media_2	RESOLVED	2020-10-02 19:53:32
32	5F7737E2F2FA0		M026	MAHARASHTRA KEY CENTRE	DEALER	694,GURUWAR PETH,BEHIND MAKKA MASJID,PUNE - 411042-411042	GENERAL	T7156 300 pieces of Magnets does not come in the key box pls send immediately	Complaint registered two time.	Media_1 Media_2	REJECTED	2020-10-02 19:53:30
33	5F75AA650A38F	PAZHANIMUTHU B	M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	TECHNICAL	CUS. NAME : ANNAI STICKERS, MARTHANDAM, MODEL : FUTURA AUTO SL. NO : 1110110164364 PH: 9047993377 COMP : KEY OVER DEPTH CUTTING ISSUE		Media_1 Media_2	RESOLVED	2020-10-01 15:37:33
34	5F749CFE81E2B	PAZHANIMUTHU B	S175	SAKTHI INDUSTRIES CHENNAI	DEALER	11/19A LINK ROAD KILPAUK GARDEN ROAD EXTN (OPP.ICICI BANK) CHENNAI-600030-600030	TECHNICAL	Cus. Name : Sakthi industries, Chennai Model : Futura Auto Sl. no : 1110110183518 PH : 7299915266 complaint : key cutting issue Action taken : Replaced the Carbon brush and KCM is working properly	carbon brush changed	Media_1 Media_2	RESOLVED	2020-09-30 20:28:06
35	5F745A283EEF9	Avinash Ojha		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	GENERAL	app check	test		REJECTED	2020-09-30 15:42:56
36	5F7448E8C214C		SP008	CITY LOCK	SILCA POINT	CITY LOCK NEAR THAR HONDA OPP. GOVT WATER TANK,JAIPUR ROAD,SIKAR,332001-332001	TECHNICAL	my futura Machine try again to againe update but no updating	Need to buy subscription		RESOLVED	2020-09-30 14:29:20
37	5F73181E92904		M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	GENERAL	02J clamp - fresh piece we changed and using silca org cutter in futura. the machine is calibrated after changing this clamp. still the edge is grinding. please suggest		Media_1	RESOLVED	2020-09-29 16:48:54
38	5F7315C6533D5		M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	COMMERCIALS	Recently i had ordered few flip blades. since the images were not there I could not identify the locking part of the blade to the flip. so few blades were for old Silca Flip keys which cannot suit for vvdi kd remotes. kindly request to take these blade back. And few blades profile is also not which is manufacturing defect	Credit Note has been issued against the sales return material on Date : 28-Nov-20 (JV No. : 2811/JOUR/JV692		RESOLVED	2020-09-29 16:38:54
39	5F7311B0C9A39		M022	M.K.MARKETING	DEALER	G 82, EMS STADIUM COMPLEX,NEAR CORONATION THEATRE,CALICUT-673004-673004	TECHNICAL	T80+ TRANSPONDER CHIPS ARE NOT GETTING CLONED. OUT OF 10 ONE CHIP GETS CLONED REST SHOWS KEY BLANK NOT CORRECT. I HAD SEND THE VIDEO OF THIS IN MSD GROUP	Transponder is taken back as a sale return .		RESOLVED	2020-09-29 16:21:28
40	5F72DFF26ECE2	SHAURYA PRATAP SINGH	N047	NEGI KEYS	DEALER	SHOP NO. 10, OM NAGAR, GALI NO.4, MOHAN NAGAR, GHAZIABAD, UTTAR PRADESH, 201007-201007	TECHNICAL	Name-Gurjeet singh Address- D-2 vasant kunj,Near power house,Delhi Machine- futura auto serial no. 1110110164326 Problem- Decoding Problem .	Training given on how to decode the key	Media_1	RESOLVED	2020-09-29 12:49:14
41	5F72D5F6197DB	Avinash Ojha		VAISHNAVI ENTERPRISES	KEY CUTTER	Shop no. -4 , Shiv Sagar Apts, Nr. HDFC Bank, Marcel-403107	TECHNICAL	Costomer name-Mr Vinay Mob nom-+91 99703 41537 Problem- Futura updating issue model- Futura S.no-1911201080606	Need to update by fast internet connection		RESOLVED	2020-09-29 12:06:38
42	5F7202017AD06	Rajesh Pujari	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	TECHNICAL	Not able to cut the keys properly on Silca Duo Machine Customer name: Sunil Keymaker, Mumbai phone no: +919892246915	Need to loose belt little bit	Media_1 Media_2	RESOLVED	2020-09-28 21:02:17
43	5F71C59A182D5		S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	LOGISTICS	Courier boy does not deliver goods at the premises. All other courier company deliver goods at our door step. kindly look into the matter.	We appointed to a local delivery person (Shiv Ram Auto) for Delhi region material delivery. he will be delivered the material at your doorstep...		RESOLVED	2020-09-28 16:44:34
44	5F71940A5B4B2	Rajesh Pujari	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	Futura Machine Working Slow. Customer Name: Rahul, Ahmedabad Ph.: 9722265341	Need to update the machine	Media_1 Media_2	RESOLVED	2020-09-28 13:13:06
45	5F6E0F8E67298	PAZHANIMUTHU B	S048	SAKTHI INDUSTRIES	DEALER	BASEMENT, 561, M.S.COMPLEX, D.B.ROAD, R.S.PURAM, COIMBATORE, TAMIL NADU, 641002-641002	TECHNICAL	CUS. NAME : CHENNAI SUPER KEYS. LOCATION : CHENNAI. MODEL : FUTURA AUTO SL. NO : 1110110183389 PH : +91 98843 26071 Complaint : App not able update	Machine updated and now machine is working fine .	Media_1 Media_2	RESOLVED	2020-09-25 21:11:02
46	5F6DCD610D8EA	Rajesh Pujari	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	TECHNICAL	carbon brush issue at M/s. A to Z key. action taken: Changed Carbon brush and machine working fine.	Carbon Brush changed.	Media_1	RESOLVED	2020-09-25 16:28:41
47	5F6DC884CBED6	Avinash Ojha	S164	SANVI KEY TRADERS	LOCK SMITH	SHOP NO. 29, POORNIMA TOWER, SHANKAR SHETH ROAD, PUNE - 411042, MAHARASHTRA, INDIA-411042	TECHNICAL	Customer name-Nilesh Kotulkar Mob nom-9823747473 Model- futura auto Work done- update futura	Machine updated and now machine is working fine .		RESOLVED	2020-09-25 16:07:56
48	5F6DC7B96F1F5	Avinash Ojha	K015	KEY SHOP	DEALER	SHOP NO 6, PRIME CENTRE, NEAR KABADI MARKET,MIRZAPUR, AHMEDABAD-380001-380001	TECHNICAL	customer name-Mayur bhai Mob nom-+91 93741 45108 Model -futura light work done- Update futura	Machine updated and now machine is working fine .		RESOLVED	2020-09-25 16:04:33
49	5F6DC59DC8F0E	Avinash Ojha	P059	P.S TRADING	DEALER	SHOP NO-4,SHIVAM SQUARE,KOLDONGRI,SAHAR ROAD,ANDHERE,MUMBAI-400069-400069	TECHNICAL	Customer name-Aftab bhai Mob-+91 77749 40195 Work done-Update futura on video call issue- Swift and hero update not show	Machine updated and now machine is working fine .		RESOLVED	2020-09-25 15:55:33
50	5F6D9FC26196C		S229	SMITH KEYS INDIA PRIVATE LIMITED	DEALER	RZ - 386, FIRST FLOOR, STREET NO - 6, NEAR RZ GURUDWARA, VISHNU GARDEN, EXTENSION, NEW DELHI, INDIA-110018	LOGISTICS	Courier guy does not deliver goods at the office. He usually ask us to come and pickup the goods from main road which is away from our office.	Local courier person appointed to deliver the material at your doorstep.		RESOLVED	2020-09-25 13:14:02

COMPLAIN HISTORY

RESOLVED : 1230

PENDING : 30

REJECTED : 107

GENERAL: 407

COMMERCIAL: 40

TECHNICAL: 819

LOGISTICS: 205